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like 312

Running on CPU Upgrade

Hi Hugging Face Support,
I am writing because I have an active Pro Membership on my account, but I am unable to run tasks via HF Jobs. The system keeps rejecting my runs with an error stating that the namespace rajvivan has no available credits (currently showing $0).
I expected the Pro membership to either cover these runs or provide the necessary compute access. It seems my Pro status is not being recognized by the billing system for this specific workflow. Could you please check if there is a sync issue with my account or clarify if additional credits are required despite the Pro subscription?
Thank you for your help.