Datasets:
Afrikaans Simulated Call Centre Speech Dataset
Dataset Summary
This repository contains an Afrikaans simulated telephone speech dataset with segmented audio and fine-grained transcripts. Each row in the metadata corresponds to a short segment from a longer call, with speaker information and timing metadata. The data can be used for automatic speech recognition (ASR), speaker-aware ASR, and related research on Afrikaans conversational speech.
Dataset Structure
- Segmented audio: Channel-separated utterances (short clips) stored as
.wavfiles underdata/audio/segmented/<domain>/(e.g.data/audio/segmented/debtcollection/af_za_debtcollection_002-part-1.wav). These are the clips referenced bytranscripts.csvand exposed via theaudiofeature in the dataset script. - Full-length audio: Complete, channel-separated call recordings stored as
.wavfiles underdata/audio/full_length/<domain>/(e.g.data/audio/full_length/debtcollection/af_za_debtcollection_002.wav). These files are included in the repository for users who want to work at the full-call level. - Transcripts and segment metadata:
data/transcripts/transcripts.csv, containing one row per audio segment with the segment transcript and associated metadata (call ID, speaker ID, channel, start/end times, duration). - Call and speaker metadata:
metadata/call_metadata.csv, containing call- and speaker-level information such as gender, age range, home language, education level, and topic.
The dataset is organised so that the paths referenced in transcripts.csv use relative paths from the dataset root to reference the corresponding segmented audio files.
Dataset Statistics
This repository contains the Afrikaans 50h ASR Dataset developed by Way With Words.
Source corpus (Way With Words product):
- Hours: 50 hours of conversational speech.
- Speakers: 46 recorders.
- Download size: 38 GB (WAV).
- Age range: 18β69; distribution: 18β29 (9 recorders), 30β49 (28 recorders), 50β69 (9 recorders).
- Gender Split: 26 women, 20 men.
- Hours by domain: Retail 12:21:57, Debt Collection 12:19:33, Insurance 12:19:23, Travel 13:02:28.
This repository (from metadata/call_metadata.csv):
- Full-length calls: 222 calls (each with 2 channels).
- Channel-speaker rows: 444 (one row per call Γ channel Γ speaker in the metadata).
- Age ranges: 18β29, 30β49, 50β69.
- Home language: Afrikaans (all speakers in this release).
- Education levels: High School, Diploma, Undergraduate, Graduate.
- Geographic origin: multiple South African provinces (e.g. Gauteng, KwaZulu-Natal, Western Cape, Mpumalanga, Northern Cape, Eastern Cape).
- Recording devices: laptops and desktop computers.
Data Fields (Transcripts)
The main transcription manifest data/transcripts/transcripts.csv contains the following columns:
file_namesegmentchanneldurationspeakerstartendtranscript
For use with the π€ datasets library, these map conceptually to the following logical fields:
audio: path to the segment audio file (taken fromsegment, possibly with a directory prefix when loading).sentence: transcript text for ASR (taken fromtranscript).speaker_id: speaker identifier string (taken fromspeaker, e.g.spkr_07).call_id: identifier for the full-length call (taken fromfile_name, e.g.af_za_debtcollection_002.wav).channel: channel ID within the call (taken fromchannel, e.g.chan_1/chan_2).start: segment start time in seconds within the full call (taken fromstart).end: segment end time in seconds within the full call (taken fromend).duration: segment duration in seconds (taken fromduration).
The dataset loading script keeps the original CSV column names but exposes these logical fields through the datasets.Features definition so that downstream users can access them in a consistent way.
Call and Speaker Metadata
The file metadata/call_metadata.csv contains call- and speaker-level metadata for each channel in the full-length calls. Key columns include:
File Nameβ identifier for the full-length call (e.g.af_za_debtcollection_002, without the.wavextension).Channelβ channel ID within the call (1 or 2).Speaker IDβ ID of the recorder/speaker on that channel (e.g.spkr_07).Genderβ gender category of the speaker (e.g.M,F).Ageβ age range bucket (e.g.18 - 29,30 - 49).Home Languageβ primary language of the speaker (e.g.Afrikaans).Education Levelβ highest completed education level (e.g.High School,Undergraduate,Graduate).Place of Originβ region or province associated with the speaker (e.g.Gauteng,KwaZulu-Natal).Topic/Scenarioβ high-level description of the call content (e.g.Debt Collection,Payment request).Recording Deviceβ device type used for recording (e.g.Laptop,Desktop Computer).
This file is not directly loaded by the dataset script but can be joined to the main dataset using the call identifier (file_name / File Name with or without the .wav extension), channel, and speaker ID for analyses that require demographic or call-level context.
Example Call Metadata Row
An example row from metadata/call_metadata.csv looks like:
- File Name:
af_za_debtcollection_002 - Channel:
1 - Speaker ID:
spkr_07 - Gender:
M - Age:
50 - 69 - Home Language:
Afrikaans - Education Level:
Graduate - Place of Origin:
Gauteng - Topic / Scenario:
Debt Collection/Payment request - Recording Device:
Laptop
Transcription and Annotation Guidelines
This repository includes TRANSCRIPTION_GUIDE.md, which describes in detail the conventions used for transcription and annotation (e.g. handling of hesitations, fillers, numbers, and non-speech events). Users who need a deeper understanding of the transcript format or who plan to post-process the text are encouraged to consult this guide.
Supported Tasks
Automatic Speech Recognition (ASR)
- Input:
audio - Target:
sentence
- Input:
Speaker-aware ASR / Speaker Diarization Research
- Input:
audio - Targets:
sentence,speaker_id,channel,call_id,start,end
- Input:
Data Splits
All segments are currently stored in a single transcription manifest file (e.g. data/transcripts/transcripts.csv). Consumers of the dataset can create their own train/validation/test splits by filtering on call IDs, speakers, or other criteria.
License
This dataset is made available by Way With Words Limited / Way With Words SA (Pty) Ltd under the terms of the Way With Words Speech Collection Dataset Licence Agreement.
The full, legally binding text of the Licence Agreement is published at:https://waywithwords.net/legal/speech-collection-dataset-licence-agreement/
This repository includes a LICENSE file which summarises the key points of the Licence Agreement for convenience only. In the event of any inconsistency, the Licence Agreement at the URL above prevails.
Usage with π€ Datasets
This dataset can be loaded from the Hugging Face Hub as follows:
from datasets import load_dataset
ds = load_dataset("waywithwords/www-za-afr-cx", split="train")
example = ds[0]
audio = example["audio"]
text = example["sentence"]
speaker = example["speaker_id"]
This version of the dataset does not define predefined splits; use split="train" (or omit the split argument to load the default split) and create your own splits as needed.
Example Segment
A typical example from the dataset looks like:
- audio:
segmented/af_za_debtcollection_002-part-1.wav - sentence:
"Goeie middag." - speaker_id:
spkr_07 - call_id:
af_za_debtcollection_002.wav - channel:
chan_1 - start / end (s):
5.280β7.855 - duration (s):
2.575
Ethical Considerations
This dataset consists of simulated telephone conversations. Any names, account details, personal information, company names, brand names, product names, or other identifying details appearing in the audio or transcripts are used solely in a simulated context and do not imply any affiliation with, endorsement by, or representation of any real individual, organisation, product, or service.
While this substantially reduces privacy risks compared to real-world recordings, users should still:
- Ensure their use of the dataset complies with the Licence Agreement and any applicable laws or internal policies.
- Users should be aware that this dataset contains simulated rather than real conversational data when interpreting model behaviour.
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