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<s>### Instruction: QLogic 57840S 10Gb Quad Port KR CNA bNDC Blade m620 bNDC part number JNK9N runing fine on M1000e chassis. Adding new M640 blades with "QLogic 57840S 10Gb Quad Port KR CNA bNDC" part number XV66X looks like up an connected to force10 MXL on fabric A when looking to port status on MXL switches but no...
<s>### Instruction: Hello! MXG610s already have fos 8.1.0 version, we would like upgrade firmware to 8.2.x. Anyone know where we can download latest fos for this switch? In fos 8.2.2b we cant find HW Type 175.52. ### Response: Answer by myself. Support tell us that this switches use special veriosn of FOS and a...
<s>### Instruction: Greetings, all. I purchased a Dell PowerEdge M630 blade server that supposedly can support PCIe SSDs (ExpressFlash / NVMe U.2 SSDs), but knowing it wasn't shipping with the correct backplane. I purchased a M630 PCIe backplane and am having issues physically connecting it to the motherboard. It look...
<s>### Instruction: Could anyone please provide part numbers, or a guide showing the part numbers of the plugin modules for FlexIO bays in the M6220? I've looked through a ton of manuals that show pictures of the optional plugins, but I can't find the part numbers or ordering information anywhere. Thanks, Brian ###...
<s>### Instruction: Hi, I'm looking at upgrading a M1000e chassis with M640 blades. Does anyone have any good documentation on the upgrade process and order.....and any gotchas and/or potential issues We also use openmanage so I assume this should get upgraded first? thanks ### Response: Mikelav69, There isn't an...
<s>### Instruction: Good day for all! I have MX7000 system with two MX740c blades.They all have latest firmware installed. OMM Version 1.10.10 (Build A00.726). I'm facing strange behavior when trying to create profile for sled. It has 2 mezzanine cards, one is QLogic 2x25GE QL41262HMKR CNA and another is QME2742 FC me...
<s>### Instruction: Hi, I recently acquired some C5000 chassis with 12 of the C5220 blades installed. I was trying to find the iDRAC and couldn't find any information on it and can't seem to locate it inside the blades. If anyone could assist with figuring out what the iDRAC in these systems are, I'd be very grateful....
<s>### Instruction: HI, I am having an FX2s Chassis. I am trying to bind FX2s Chassis with AD using Standard schema. there is no certificate configured in the environment. BUt i am getting an error while trying to test configuration. The test results are listed below. Test Results[check]: (system) Verify needed sy...
<s>### Instruction: Are there any updateed stencils of MX-7000 series ? ### Response: Hello, The Visio stencils aren't utilities we keep up with. That having been said, I did find something that looks like it may be what you need. That's the description for the Dell-ModularInfrastructure file. You might check it o...
<s>### Instruction: Trying to upload new iDrac 2.63.60.62 to a M620 Gen12 through CMC 6.1 but it's taking too long to complete .. it has past 30min and only 10% upload... Anyone having this same issue? I'm using 6.1 for at least 6 months, and this is the first time updating iDrac firmwares that causes this issue..when...
<s>### Instruction: hardware : m1000e, network A1 - Gigabit Ethernet Dell Ethernet Pass-Through B2 - 10 GbE (XAUI Only) DELL 10GbE XAUI PTM blades m620 with Broadcom 57710 mezzanin on slot b i have configured the m1000 and successfully installed proxmox os on the blade. but only the a1 network is working. running ...
<s>### Instruction: Hey folks, My CMC is behaving a little oddly. We've recently reconfigured switches in one of our M1000e, and were making some minor changes just to apply labels to ports. Mid session, the CMC session kicked the engineer out, and we now can't get into ANY of the six M8024-K switches in the unit. [...
<s>### Instruction: Hello Everyone, I have huge problems with Dell VRTX. We have 4 nodes installed with vSphere 6.5 in VRTX Chassis. We have already configured 4 servers with one Datastore which is taking from Virtual Disk of VRTX. Then, we have shutdown 4 servers and took out them to move physically to another site. ...
<s>### Instruction: Dear all, i have dell PowerEdge M1000e chassis with 8 PowerEdgeM610 and 8 PowerEdgeM610 so i have updated he firmware to 9 610 but not all . My queries are :- 1)PowerEdgeM610 is giving health error critical but everything is working fine on the server i have cleared logs both idrac and hardware b...
<s>### Instruction: I'm having issues updating the Broadcom BCM5720 4-port NIC firmware on two PowerEdge M520 (VRTX) servers. All other firmware components on both the M520's and VRTX were upgraded successfully. It seems that each individual NIC port is updated during the firmware update, but in my case I can only get...
<s>### Instruction: Hi, We have an M1000e chassis and 4 existing M620 blades, im adding two new m630 blades and after completing the required chassis firmware updates and installing windows the status of the Intel x520 10GbE dual port KX4-KR Mezz only displays as 1Gb as the connection speed. When looking at the fabric...
<s>### Instruction: All, At this moment I'm trying to update the firmware of 8 iDRAC interface via iDRAC webinterface and via CMC interface, unfortunately it doesn't work. On our M600 we are running Xenserver. From DELL Enterprise support I get .exe files to upload, but then I get an error while updating firmware tha...
<s>### Instruction: I have blade that is an M610. its current iDRAC6 Firmware version is 3.30 (Build 17), its BIOS version is 6.0.7. I am trying to upgrade the iDRAC firmware upto version 3.50 (Build 4). I am upradging through the CMC on the M1000e chassis. I choose the slot the Blade is in and then Launch the IDRAC G...
<s>### Instruction: Hi All I have an M1000e with 4 x M6220 switches available, and I also have 2 x passthrough modules available. I have 3 x M710 FH blades with fab A,B and C . I also have 5 x M905 FH Blades with only Fab A and B. Would it be ok to use the Passthrough modules in Fab B1 and B2 and the switches in Fa...
<s>### Instruction: I've got 6 of these in production now, and have suffered one DIMM failure so far. I am looking at purchasing 4 more with maximum RAM (192G). Using the on line configurator I am told that: [IMAGE]The M420 Blade supports a maximum of three (3) DIMMs with one CPU or six (6) DIMMs with two CPUs. In o...
<s>### Instruction: We have a new chassis we are setting up that is populated with new M630 blades. Several of the servers are having errors. They have Windows 2012 R2 installed and if we restart them we get these errors. We can reseat the blade and start the server and no errors. But once we restart from the OS t...
<s>### Instruction: Hello, I recently brought a new m1000e chassis online with two cmc's running 4.5 firmware. When I initially connected to the CMC it prompted me to change the default password, which I successfully did. Now I am seeing some very strange behavior. I am able to login with BOTH root / calvin and roo...
<s>### Instruction: Hello, This sounds silly but I'm literally stuck. I tried to remove a brand new M620 blade from our chassis but the handle only came out a bit on the upper side. The handle is stuck at the down side and it's impossible to remove the blade. I tried pulling as hard as I dared. Now I can pull the uppe...
<s>### Instruction: I am in need of updating server iDRAC card's firmware to 1.65 and the ways to do so now are updates which require you to run them on the host OS which has to be windows or Linux. I have two servers which do not have OS's on them so I can not update in this manner and it is silly for me to install o...
<s>### Instruction: On updating IOM firmware 2 out of 4 m6348 failed to update and now report fabric mismatch. I have tried the update process again and reseating them. They won't even power on in the enclosure to access the console, is there any way to recover them? ### Response: The issue was caused because if ...
<s>### Instruction: I read the information that you had with a previous customer regarding the C6100 and found it very useful. I was wondering if you could answer more questions for me. I am considering buying one of these. My purpose is going to be different then what is intended for. i would like to build 4 seper...
<s>### Instruction: Hi, We have blade chassis M1000e with passthru modules "DELL 10GbE XAUI PTM" and several working M710 blades with "Intel 10GbE/FCoE Dual KR X-520" NICs in fabric C. Now two new M620 blades with "BRCM 10GbE 2P 57810S-k Mezz" NICs in fabric C were installed into chassis, and I am unable to power them...
<s>### Instruction: Hi, I'm having issues accessing the iDRAC web gui on a couple of M600 blades (needed to get console and re-install the OS). I've read on Google that running racadm racreset may fix the issue, but this appear to only be available on m610's? When I ssh into the M600 blade I'm given a SMASH-CLP Consol...
<s>### Instruction: I recently added a few M620's to a few of my chassis that previously only had m710HD's one of my chassis gave this error in the CMC on this server " Component performance can improve if it is installed in another chassis that has a newer midplane, or if the current chassis is upgraded; the current...
<s>### Instruction: Hi, I'm new to Dell blades. We received a Dell M1000e blade chassis with 8 M600 blades that I'm setting up for a test environment. It has 2 of the blades installed at this moment. When I power on the chassis the display only says: "Enclosure Management initializing..." and the the LED is blinking i...
<s>### Instruction: hi guys I have a Blade chassis with 3 PowerEdge M910, this chassis has 8 Physical NICs connnected and each ESX 4.1 sees 10 vmnics, according to my networking guy these 8 NICs are using Etherchannels and all these Etherchannel have access to al VLANs in my case VLANs 40 - 50 - 700 - 800. OK, I have ...
<s>### Instruction: Can anyone provide the location for this RAID controller!? You would think it wouldn't be THAT hard to find but for the life of me I haven't been able to hunt this driver down! I've found the driver for 64-bit I've even found it for Server 2000 everything but what I need! HEELLLLP !!!!!!! ##...
<s>### Instruction: Good night, i have a inspiron 5577, i recently had some security problems so i needed to set a password in my HD in case of the worst scenario, the problem is, i set an Admin password and the HD (system) password but i can only remember my system password, i can use my computer but i want to format...
<s>### Instruction: Hello Dell Community, We came across two different alerts for two different Samsung SSD firmware updates from Dell.com and the child process is flagged as malicious. Parent process is flagged safe. I uploaded both files to our sandbox analysis tool and both reported no specific threat. Can you assi...
<s>### Instruction: I was wondering which. if any Dell software is affected by the Log4j Vulnerability CVE-2021-44228? I did find an article which linked to a list of the software. However I cannot get to the list as it simply says, "This article is permission based. Find another article.". ### Response: All, Info...
<s>### Instruction: Confirmed by a dell representative that this email is not associated with any Dell employee or division. I¡¯m not one to complain, but I am incredibly unhappy with my experience purchasing a laptop from Dell. The email sent to me contained my full name, DPID, and clearly they were able to get my ...
<s>### Instruction: I'm running the virtual appliance for Dell Security Management Server version 10.2.14. I have configured Events Management for "export to syslog" via tcp/514 and have tried both an ip address and fqdn to no avail. I've confirmed that i can reach the SIEM system on tcp/514 so that's not the issu...
<s>### Instruction: Hello, I'm trying to setup a as silent install script for Dell Encryption / DDPE. I found this helpful article that lists all CLI switches using the DDPE_XXbit_setup.exe or the "Dell Data Protection Encryption.msi" [URL] I have the latest exe installer - DDPE_64bit_setup.exe which is fine but the d...
<s>### Instruction: I have an older Precision M6700 mobile workstation that has been updated from Win 7 Pro to Win 10. The system still has the old Dell Data Protection Access software and I would like to uninstall it and clean it out. However, it does not exist in the Programs and Features control panel, and there ...
<s>### Instruction: Hi everybody, after installing DDP (Windows 10, Latitude E5570, clean install, latest firmware and drivers) all USB connections (I noticed it with a USB3 flash drive (SMI USB3.0 USB Device)) are not working anymore. The error code within the driver section is 52 - windows can not verify the digital...
<s>### Instruction: Hi Whenever I try to update windows 10 I get an error message telling me to manually uninstall Dell Data Protection Encryption And to contact support to do so. I don't have the uninstallation program for some reason and don't want to randomly start uninstalling all my dell software on my laptop. I...
<s>### Instruction: Dell is everywhere around me. It is everywhere. Its excellent quality is trustworthy and its excellent service makes me a big fan of Dell. Even my website([URL] is created by it. ### Response: Thank you, Dell, for adding a brick to my life.</s>
<s>### Instruction: We have 14 models of Dell workstations. Three Optiplex models and 11 Latitude models are still in use and in warranty. I would like to be able to use SCCM to update the BIOS on these devices as a job that could be run manually from Software Center on the workstation. I have been unsuccessful in fin...
<s>### Instruction: Hello, We are trying to start deploying Dell Encryption Enterprise to our laptops/tablets using Policy based FFE. It works successfully for our users that log into the laptop with their username and password. However, users that log into their laptop with a smart card (using standard Windows Smar...
<s>### Instruction: I'm having this problem: [URL] Core server and inventory server won't start after upgrade.I tried calling Pro Support but they just want to use webex, which doesn't work for me. They won't give me the script. Can someone put a download link to the script or point me in the right direction to get th...
<s>### Instruction: Hello I'm having trouble deploying DDPE since version 10. I can't seem to deploy this via GPO since it requires the user to be logged in. I've tried running the installation with the user logged in and it installs fine. However, when attempting to deploy it as a gpo at startup, it doesn't install. ...
<s>### Instruction: Hi, We are testing using DDS for management of SEDs for a system operating in a Workgroup environment. At the moment 20 failed logons is the maximum that can be set before a user is locked out within the PBA. My issue is that there seems to be no way to unlock that user in the PBA through the DDS...
<s>### Instruction: I have been having this problem lately that the decryption process isnt completely decrypting files. Alot of them are browser files (Firefox or Chrome) but there are alot of Windows files as well. I am running 8.17.2 and this one particular endpoint has been decrypting now for 2 days. I am not conn...
<s>### Instruction: Hello We upgraded to 1709 on one laptop with DDPE (with dell data security, enterprise) and now it won¢¥t boot (bsod). I would like to save the data on the drive, so I was wondering if it's possible to connect the drive via USB and remove the encryption using another computer? Regards, ### Respon...
<s>### Instruction: I want to remove the Dell Data Protection Security Tools PBA UEFI version 321. I turn on the laptop, and the DDP Pre Boot Authentication screen appears. I use the password to get past it, and then I immediately get "All bootable devices failed" error. Basically, looks like Windows is hosed up and I...
<s>### Instruction: I found a video from thiojoe saying my cpu is spying on me so I used the detection tool and this was the results: [IMAGE] My PC's warranty has just expired and I cannot find any patch to download from the drivers website, I just don't want anything to go wrong with my device and it's running the l...
<s>### Instruction: Hello, normally i order Dell notebooks with a 256GB SSD SED, and i had no issues with the two tools mentioned above so far. This is the second case where i have a Dell with a 512GB drive, where the drive cannot be recognized by the DDPA and Security Tools. Both tools reports, that no SED drive can ...
<s>### Instruction: I am trying to decrypt a system, while troubleshooting another issue. I've found that 0 out of 3 systems that I've tried to decrypt have finished successfully - the decryption service is still running after weeks, months. Here's some errors from the logs.... (from various systems, all have similar...
<s>### Instruction: I am told by my company's technical support supervisor that some users are having problems logging in from PBA when connected to the network. To resolve this issue, he said he had to disable and then re-enable SED PBA policy. Below is a snippet of the log that he sent me for analysis, but I can't...
<s>### Instruction: Hello I'm trying to troubleshoot an issue with PCs coming up as not-protected and I have noticed the entry which seems common among these not-protected devices: DeviceEngine.cp: 3729 W] ...One of the disks is SED If this is coming up, the workstation doesn't come up as protected even after a mont...
<s>### Instruction: Currently we have multiple machines with the same issue, and that is when the user log onto the computer they get the spinning logo and can wait for a long time, or click ctrl alt del and can log on. Looking to see if this is a known issue. Reason why I think it is DDPE is I imaged a new computer a...
<s>### Instruction: I am trying to see if there is a way to turn off the Password Manager during install of the Authentication piece. We are running Dell Data Protection Enterprise Edition and currently utilizing the Encryption portion of it, but we are now starting to roll out Latitude E7470's with a fingerprint Read...
<s>### Instruction: My laptop was just ransomed by a group claiming to be DTS , had all my warranty information , and used www.fast access.com. Not being supportive of this type of activity, I chose not to pay , but now have a ransomed laptop. WHat can be done to recover the hardware ? Is the main board affected or ju...
<s>### Instruction: Hi, have anyone tried to deploy Dell Data Protection | Encryption Enterprise edition via GPO? I'm able to create a policy with an installation script, but since it's a computer based policy I cannot install DDP|E form the file share in AD and don't want to enable guest account on the file share. ...
<s>### Instruction: Hello. Strange problem here which occurs (so far) only on the new E7450 model laptops with DDPE installed. Only tried with Windows 7 Pro 64 bit installed. Anybody else getting this combination of DDPE/E7450/F8 safemode, or have any answers from Dell support? Thanks. ### Response: Hi bschwartz,...