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### Human: Can you tell about Move : Online upgrades from newly deployed Move 4.1.0 appliances are not working. ### Assistant: This article describes an issue where online upgrades from newly deployed Move 4.1.0 VMs are not working.. Online upgrades from newly deployed Move 4.1.0 VMs are not working.
Troubleshooting:
... |
### Human: Can you tell about Performance benchmarking with CrystalDiskMark on Nutanix. ### Assistant: Specifics about using the CrystalDiskMark on Nutanix. CrystalDiskMark is an open-source disk drive benchmark tool for Microsoft Windows. Based on Microsoft MIT-licensed diskspd tool, this graphical benchmark is c... |
### Human: Can you tell about NCC Health Check: pcvm_disk_usage_check. ### Assistant: The NCC health check pcvm_disk_usage_check verifies that the amount of disk space used in the Prism Central VM is within limits.. The NCC health check pcvm_disk_usage_check verifies that the amount of disk or system partition usage in... |
### Human: Can you tell about MOVE: Nutanix Move Basic Troubleshooting Guide. ### Assistant: This article describes basic troubleshooting for Nutanix Move (version 3.x & 4.x).. With the release of Nutanix Move 3.0, the Move services are dockerised and all the Move agents now run as Docker Containers. This is a major mi... |
### Human: Can you tell about Move: Update of a storage container may fail if this container has a container filesystem whitelist configured. ### Assistant: Update of a storage container may fail after 5 minutes with "stream timeout" or "Http Request to endpoint 127.0.0.1:9080 failed with error.Response status:1" if th... |
### Human: Can you tell about HDD or SSD disk troubleshooting. ### Assistant: This article describes how to troubleshoot a failed disk and identify which component is causing the failure. If you have received an alert for a failed disk, you can troubleshoot a specific node instead of examining an entire cluster.. When ... |
### Human: Can you tell about Pre-upgrade Check: AOS Upgrade (test_sha_mac_ssh_config). ### Assistant: This pre-upgrade check runs during an AOS upgrade. It confirms that no hosts on your cluster are configured to only accept deprecated SSH ciphers, and flags any such hosts.. test_sha_mac_ssh_config is a pre-upgra... |
### Human: Can you tell about How to obtain the SEL output from the IPMI or CLI. ### Assistant: The SEL (System Event Log) output is an indispensable asset in countless scenarios, serving as a vital resource for pinpointing the underlying causes of issues, devising effective solutions, and conducting thorough hardware ... |
### Human: Can you tell about Pre-check: test_is_nos_upgrade_supported_on_esx. ### Assistant: The pre-check test_is_nos_upgrade_supported_on_esx verifies if the version of ESXi hosts on the cluster is supported on the target AOS version.. test_is_nos_upgrade_supported_on_esx check is a pre-upgrade check that verifies i... |
### Human: Can you tell about NCC Health Check: ahv_remote_log_forwarding_check. ### Assistant: NCC 4.1.0 ahv_remote_log_forwarding_check detects issues with AHV host log forwarding to the configured remote server.. The NCC health check ahv_remote_log_forwarding_check detects whether log forwarding to remote ... |
### Human: Can you tell about CVM services won't start after the Hardware replacement for VMware NSX Enabled ESXi servers. ### Assistant: Customer has VMware Infrastructure and using the SDN (Software Defined Networking) solution NSX-V for DFW (Distributed Firewall) or Guest Introspection features. When there is hardwa... |
### Human: Can you tell about Windows Server 2008 R2 VM on non-AHV hypervisor boots into recovery mode when VirtIO is uninstalled. ### Assistant: Uninstalling VirtIO 1.1.6 or higher from Windows Server 2008 R2 VM on non-AHV hypervisor makes Windows boots into recovery mode.
Also, Migrating Windows Server 2008 R2 VM by... |
### Human: Can you tell about On mixed-hypervisor cluster with AHV storage-only nodes, VM management fails with error "Error occurred while getting network list". ### Assistant: VM management in a mixed hypervisor cluster fails to due to a missing entry in /etc/nutanix/hardware_config.json on AHV storage-only nodes. VM... |
### Human: Can you tell about Alert - A130348 - VmInPausedState. ### Assistant: NCC 4.2: This Nutanix article provides the information required for troubleshooting the alert "VM is in Paused state" for your Nutanix cluster.. This Nutanix article provides the information required for troubleshooting the alert "VM is in ... |
### Human: Can you tell about Pre-upgrade check: Hypervisor Upgrade (test_host_upgrade_versions_compatible). ### Assistant: This pre-upgrade check runs during hypervisor upgrades. It checks if the base and target ESX versions are upgrade compatible.. test_host_upgrade_versions_compatible is an ESXi pre-upgrade che... |
### Human: Can you tell about Nutanix Files - File and folder permissions. ### Assistant: Configure Nutanix Files Admin and default permissions for a home and general purpose shares.. It may be difficult to determine user permissions without access to Active Directory (AD). If there are issues with share access or doma... |
### Human: Can you tell about Migration of resource heavy VMs might get stuck on AHV clusters. ### Assistant: On AHV clusters, migration of large VMs might fail. In the Prism web console, you can see the migration progress up to 99%, and then the migration stops indefinitely.. VM live migration can be manually initiate... |
### Human: Can you tell about Lazan service restarts unexpectedly due to non-ASCII characters in VM disk names. ### Assistant: Lazan service restarts frequently due to non-ASCII characters being present in the VM name/VMDK files on the cluster after upgrading to AOS 6.5.x or 6.0.x. Lazan service restarts frequently due... |
### Human: Can you tell about LCM Log Collection Utility. ### Assistant: Overview and instructions on using LCM Log Collection Utility.. PurposeLCM (Life Cycle Manager) Log Collection Utility provides an independent script designed to collect all the important log files necessary to debug any LCM issue.
NCC log_... |
### Human: Can you tell about NCC Health Check: hwclock_check. ### Assistant: The NCC health check hwclock_check verifies hardware clock functionality and any time differences.. The NCC Health Check hwclock_check checks if the hardware clock is healthy. It checks the date from the real-time clock (hardware clock) ... |
### Human: Can you tell about PC Cluster Runway/Scenarios not working on NCC 3.7.1/3.7.1.x. ### Assistant: Due to ENG-225071, cluster runway or new scenarios may stop working when you upgrade to NCC 3.7.1 or 3.7.1.x prior to upgrading PC. You can work around the issue by reinstalling NCC.. Scenario#1 Due to a know... |
### Human: Can you tell about Support during a critical upcoming upgrade/maintenance. ### Assistant: Support during a critical upcoming upgrade/maintenance. Can Nutanix Support join a customer in a call to guide them and provide coverage during critical upcoming activities? Nutanix SREs are often expected to engage in ... |
### Human: Can you tell about Alert - A111066 - Failed to send alert Emails. ### Assistant: This Nutanix article provides the information required for troubleshooting the alert: "Alert E-mail Failure" for your Nutanix cluster.. Alert Overview
The Alert E-mail Failure alert can be generated due to:
Errors in... |
### Human: Can you tell about Frozen I/O State in Microsoft SQL Server During application-consistent snapshots. ### Assistant: MSSQL databases can remain frozen indefinitely during application-consistent snapshots..
During the creation of application-consistent snapshots, there is a possibility of encountering a pro... |
### Human: Can you tell about NDB might get an alert about Nutanix cluster connectivity during a cluster upgrade. ### Assistant: When a software or firmware upgrade is performed on the Nutanix cluster, NDB can generate an alert about the cluster connectivity.. During a software or firmware upgrade on the Nutanix cluste... |
### Human: Can you tell about NCC Health Check: stale_recovery_points_check. ### Assistant: The NCC health check stale_recovery_points_check checks if there are any recovery point entries in the Insights database whose underlying snapshots have been deleted.. The NCC health check stale_recovery_points_check c... |
### Human: Can you tell about Lose local attach vDisks after adding a NIC. ### Assistant: After adding the second NIC to Windows Server, non-bootable local attach vDisks disappear from within guest OS. After adding the second NIC to Windows Server, non-bootable local attach vDisks disappear from within guest OS. Only d... |
### Human: Can you tell about OVA UI may take longer to load due to unreachable Prism Element cluster registered to Prism Central. ### Assistant: When connected clusters are unreachable the OVA UI may take longer to load. OVA UI may take longer to load if one or more registered Prism Element clusters are unreachable.
T... |
### Human: Can you tell about Enabling Jumbo MTU on AHV for UVMs. ### Assistant: This article describes how to enable jumbo MTU on AHV for UVMs.. Nutanix Controller VMs (CVMs) use the standard Ethernet MTU (maximum transmission unit) of 1,500 bytes for all the network interfaces by default. The standard 1,500-byte MTU ... |
### Human: Can you tell about Open Source Support. ### Assistant: This article describes how Nutanix supports open source repositories.. This article describes how Nutanix supports open source repositories.. OverviewNutanix is supportive of open-source technologies and leverages a community-supported model. Nutanix wel... |
### Human: Can you tell about NCC Health Check: check_cvm_ssh_security. ### Assistant: The NCC health check check_cvm_ssh_security checks whether the cluster uses Nutanix SSH security settings, such as lockdown and SSH security level.. The NCC health check check_cvm_ssh_security checks whether the cluster use... |
### Human: Can you tell about Under what conditions do Curator scans run?. ### Assistant: Lists the scenarios in which Curator Scheduled and Triggered scans are run.. There are two main types of Curator scans.
Scheduled Scans
Curator Full ScanCurator Partial Scan
Triggered Scans. Scheduled Scans
Scheduled scans run p... |
### Human: Can you tell about Alert - A1120 - CuratorJobRunningTooLong. ### Assistant: Investigating CuratorJobRunningTooLong issues on a Nutanix cluster.. This Nutanix article provides the information required for troubleshooting the alert CuratorJobRunningTooLong for your Nutanix cluster.
Alert Overview
The Curator J... |
### Human: Can you tell about Upload of images larger that 16 Gb on AOS 5.20.2 or newer failing with "Image upload stream was interrupted" error. ### Assistant: Upload of images larger that 16 Gb on AOS 5.20.2 or newer failing with "Image upload stream was interrupted" error. Image uploads using Prism Element may fail ... |
### Human: Can you tell about Configuration Steps for Okta Integration with Prism Central. ### Assistant: Okta is a supported Identity Provider that can be integrated with Prism Central for user authentication. This KB documents the steps required to configure Okta integration from both the PC and Okta Administration s... |
### Human: Can you tell about Register for my.nutanix.com and Support Portal access. ### Assistant: Registering for my.nutanix.com Portal account and how to gain access to the Support Portal. The following article describes how to register for the my.nutanix.com Portal and access the Support Portal.. Please perform the... |
### Human: Can you tell about NCC Health Check: ilo_bootdrive_raid_check. ### Assistant: NCC 3.10.0. The NCC health check ilo_bootdrive_raid_check checks the iLO boot drive RAID status.. The NCC health check ilo_bootdrive_raid_check checks the iLO boot drive RAID status.
This check does the following:
Check the logic... |
### Human: Can you tell about "Cluster Memory Usage" widget may report inconsistent values on AHV cluster. ### Assistant: On the AHV cluster running AOS 5.15.1 or newer, "Cluster Memory Usage" widget may report inconsistent values.. On the AHV cluster running AOS version 5.15.1 or newer, "Cluster Memory Usage" widget m... |
### Human: Can you tell about Alert - A160180 - PC is not AZ paired. ### Assistant: Troubleshooting and resolving alert "Remote file server of data protection policy is registered to a Prism Central which is not in an Availability Zone pair".. This Nutanix article provides the information required for troubleshooting t... |
### Human: Can you tell about Alert - A160171 - FileServerTieredFileRestoreFailed. ### Assistant: Investigating FileServerTieredFileRestoreFailed issues on a Nutanix cluster.. This Nutanix article provides the information required for troubleshooting the alert FileServerTieredFileRestoreFailed for your Nutanix cluster.... |
### Human: Can you tell about Alert - A160170 - FileServerCAShareConfigCheck. ### Assistant: Investigating FileServerCAShareConfigCheck issues on a Nutanix cluster.. This Nutanix article provides the information required for troubleshooting the alert FileServerCAShareConfigCheck for your Nutanix Files cluster.
Alert o... |
### Human: Can you tell about NCC Health Check: check_cvm_panics. ### Assistant: The NCC health check check_cvm_panics checks the CVM serial console log for panics.. The NCC health check check_cvm_panics checks the CVM (Controller VM) serial console log for panics and warns the user if the CVM has rebooted due to a pan... |
### Human: Can you tell about Alert - A160176 - ConfigChangeNotifyFailed. ### Assistant: Investigating ConfigChangeNotifyFailed issues on a Nutanix cluster. This Nutanix article provides the information required for troubleshooting the alert ConfigChangeNotifyFailed for your Nutanix Files cluster."
Alert Over... |
### Human: Can you tell about cpupower frequency-info loads acpi-cpufreq driver instead of intel_pstate. ### Assistant: This article describes an issue where the command cpupower frequency-info loads acpi-cpufreq driver instead of intel_pstate.. This issue affects the following components combination:
Hardware: Intel ... |
### Human: Can you tell about Objects - Manual steps to configure emails for Objects Alerts. ### Assistant: Below are the steps to configure email notification for Objects Alerts. Currently, Prism Central does not show Objects Alerts and one can use the following workaround until Objects Alerts are integrated with Pris... |
### Human: Can you tell about Files upgrades and FSM requirements. ### Assistant: Files requires upgrades of FSM to minimum versions.. Nutanix Files requires a component in AOS known as Files Server Module (FSM). The version of FSM required varies depending on the desired version of Files. Normally, this requirement is... |
### Human: Can you tell about Alert - A160185 - File Server Found Stale Reverse Data Protection Policy During Failover. ### Assistant: Alert for handling Stale Replication policies. This Nutanix article provides the information required for troubleshooting the alert Stale File Server DB entries found for your... |
### Human: Can you tell about NCC Health Check: notifications_dropped_check. ### Assistant: The NCC Health Check notifications_dropped_check identifies if any alert notifications from any system components have been dropped by Cluster Health and/or Alert Manager due to various possible downstream service or configurati... |
### Human: Can you tell about NCC Health Check: host_nic_error_check. ### Assistant: The NCC health check host_nic_error_check checks whether the NICs on the host are experiencing errors.. The NCC health check host_nic_error_check checks whether the NICs on the host are experiencing errors. It checks if each NIC has fe... |
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