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https://www.lightinthebox.com/knowledge-base/?page_key=how-to-order&prm=1.34.146.0 | How to order | It is easy to purchase a product you like on Lightinthebox. Please follow the steps below to make a purchase. Enjoy your shopping!
Step 1:
Log into your Lightinthebox account:
Sign in/ Register with your email or third-party platform.
Step 2:
Browse the products and add product(s) you like to your shopping cart:
1. C... | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=check-order-PC&prm=1.34.145.0 | How do i check my status？ | LightInTheBox makes it easy for everyone to keep track of his/her account.
Sign into “My Account” and click on “My Orders” located at the top right of the initial page.
In “My Orders”, you will be able to view all your orders and current status of each ordered item.
On your order details page, various types of help ... | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=can-not-find-order-PC&prm=1.34.145.0 | Why i can't find my order in my account? | The possible reason that you are unable to see the order in your account has been detected as following:
1.Incorrect user account as logged
There are several ways to order from the LITB store. In other words, it is critical to identify the correct user account in order to locate the order number accordingly.
*Can yo... | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=expedited-express-PC&prm=1.34.145.0 | Why isn't my package delivered in 5 days since i paid for expedited express？ | Please understand the 3~5 business days is only for shipping via Expedited Express, which does not include the processing time fo the item(s). The Total Delivery Time consists of processing time and shipping time, TWO different parts.
Processing time: is the time it takes to get your order ready to leave our warehouse... | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=rush-PC&prm=1.34.145.0 | Can i rush my order？ | Unfortunately, at this time you are not allowed to rush your order, because we are outsourcing from our global suppliers and all the orders fulfillment are in queue. If you require that your order arrives before a specific day or in case you need products urgently, you should reach out to Customer Support. | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=standard-sized-dress-PC&prm=1.34.145.0 | I ordered a standard sized dress,not a custom size,why it taking so long？ | Our wedding/special occasion dresses aren’t just pulled from a warehouse - once your order is confirmed, our tailors begin selecting materials in the color you requested and cutting fabric based on your measurements. Even standard size dresses are Made-To-Measure, which means they are produced one by one for each custo... | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=pre-sale-question-PC&prm=1.34.145.0 | What if i have Pre-Sale question for the item before placing an order？ | Please refer to the steps below if you require further assistance with your pre-sales order: Select the product and scroll down till you locate “Ask a New Question” under the product's Q&A.
Click on it to proceed as shown below.
Next, you will be directed to an online form to submit an inquiry. Double confirm your de... | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=Customer-Service-PC&prm=1.34.145.0 | How do i contact Customer Service about my order？ | Video Guide(English)-Inquiry or Request regarding the order you have placed
Important Tips:
1. Please select the most relevant topic for your correct order to ensure you reach out to the dedicated Customer Support Team.
2. In order to provide a more effective support, we've made "Pop-up notification" service availab... | My order |
https://www.lightinthebox.com/knowledge-base/?page_key=Made-to-measure-PC&prm=1.34.145.0 | Weddings & Events Dresses(Made-to measure)FAQs | *What does made-to-measure mean?
Made-to-measure means that all of our dresses, whether a standard or custom size, are tailored just for you once you place your order. This means that we don’t have a factory full of machine-made dresses, instead, they are all crafted by our highly skilled tailors.
*How do I measure m... | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=invoice-PC&prm=1.34.145.0 | How to receive the invoice of my order？ | We’re sorry that our website don’t have invoice self-download service. However, you may contact customer service to request a invoice of your order.
You may submit a “Resolve Customs Duties Issue” ticket to customer service once your package is shipped. Customer Service will provide the invoice to you in 24 hours. | MY Orders |
https://www.lightinthebox.com/knowledge-base/?page_key=forgot-account-PC&prm=1.34.146.0 | I forgot my account | Forgot the account you used to log in before? Here are some tips to resolve your problem.
1. Can you receive order notification email?
If so, the email address is your login account
You can click "Forgot password" to get a new one
2. Is it possible that you paid the order directly via PayPal without registration?
If ... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=forgot-password-PC&prm=1.34.145.0 | I forgot my password | If you’ve forgotten your password, click on “Forgot your password”. We’ll ask you to enter your email account and then immediately send you a new password. After logging in using the new password, please go to “My Orders” and enter “Account Settings” to change password. | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=change-address-PC&prm=1.34.145.0 | How to change my account/email address？ | If your account/email address hasn’t been confirmed yet, please follow the steps below to firstly confirm it.
1. Sign into “My Account” and click “My Orders”
2. Click “Account Settings”, choose “Change Your E-mail Address” and click “Resend Email”
A confirmation email will be sent to your original email address.
3.C... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=unsubscribe-letters-PC&prm=1.34.145.0 | How to unsubscribe news letters | 1. Sign into “My Account” and click “My Orders”
2. Click “Email Subscriptions”, then click “Set up My Subscription Email Preference”
You can manage your email preferences on this page and choose to unsubscribe from both types of emails by selecting "Unsubscribe from all advertising mails" and clicking "Update".To unsu... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=update-shipping-address-PC&prm=1.34.145.0 | How do i update my shipping or billing address？ | To change and/or update a Shipping Address or Billing Address:
1. Sign into “My Account” (https://gw.lightinthebox.com/index.php?main_page=login) and click “My Orders”.
2. Click “Manage Address Book”.
3. Edit your “Billing Address” or add/edit a “Shipping Address”.
You can also change, update or add a New Shipping Add... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=order-confirmation-email-PC&prm=1.34.145.0 | Why i haven't received order confirmation email? | When the order confirmation email will be sent?
You weill be charged for your order when your payment status is changed to ”Payment received“(for further information about order satus,click[Here]）.We will then confirm your payment and begin processing your order right away.In some cases,PayPal and credit/debit/debit ca... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=Facebook-account-PC&prm=1.34.145.0 | Can i register the account or login with Facebook/Googles a account? | We implement our own login system where customers sign up by using their email and password and an account is created for them. Typically, customers use an email verification step in this case to authenticate identity.
Alternatively, you can choose to use Facebook Login or Google Account Login completely for their log... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=register-account-PC&prm=1.34.145.0 | Can i register the account with mobile phone number | Registration & Login with Mobile Phone Number
Yes, you can register the account with mobile phone number when visiting Lightinthebox through the mobile browser or Lightinthebox App. To login you just have to enter your phone number, and password.
Registration & login with mobile phone number simplifies your registratio... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=close-account-PC&prm=1.34.145.0 | How do i close/delete my account | We regret to hear that you are considering closing your account on our shopping website. We genuinely appreciate your support and regret any inconvenience you may have experienced.
The deletion request can be accomplished via the following methods, please have a try.
1. Via the link:
Close your account by clicking thi... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=purchase-without-registration-PC&prm=1.34.145.0 | Can i purchase without registration? | Once you have added items to the shopping cart you can choose to proceed to Check-out or Check-out with PayPal.
Proceed to Check-out
By selecting “Proceed to Check-out”, you will be redirected to the following page where you can choose to Register & Sign in or to check out through your social media account.
If you sign... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=billing-address-PC&prm=1.34.145.0 | What if my shipping address is different than my billing address? | During the checkout process, you have the option to enter a different billing address by clicking “Edit” at the "Billing Address" section in checkout.
*Please make sure the billing address you enter below matches the name and address associated with the credit card you are using for this purchase. Please note your bil... | My Account |
https://www.lightinthebox.com/knowledge-base/?page_key=payment-methods-PC&prm=1.34.146.0 | Which payment methods do you accept? | Payment Methods
Pay with PayPal
The safer, easier way to pay.
When you choose PayPal to pay, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password. You may still check out even without a PayPal account. To do so, please click on "Pay ... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=why-can-not-pay&prm=1.34.145.0 | Why i can't pay for my order | Troubleshooting failed payments
On the error page of your payment, the reason for the refusal would be indicated to you and will give you an indication of the problem encountered.
For example:
"Payment is failed due to bank's rejection. Please pay with another card or choose another payment method."
"Payment is faile... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=why-can-not-use-PC&prm=1.34.145.0 | Why i can't use my coupon/rewards? | Sometimes, it looks like no coupons/rewards are available. In this case, you can check the following:1.Is your coupon/reward still valid? You can find this out by going to "My Coupons"/"My Rewards & Credit".
My Coupons
My Coupons
If the coupon/reward status says Expired or Used, this means that you can’t use the coup... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=make-bulk-purchases&prm=1.34.145.0 | How can i make bulk purchases for corporate procurement? | In Lightinthebox, we warmly welcome all forms of enterprise to our website for any purchases. For more in-depth consultations before ordering, you may contact our mailbox:litbcs-vip@lightinthebox.com.
How to purchase:
After selecting the products to cart, please choose checkout and select wire transfer as the primary... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=hong-long-payment-PC&prm=1.34.145.0 | How long will it take for the payment to be accepted?(Why was i charged but the order is still pending?) | Please understand that processing times for international transactions can take longer than usual. Based on the method of payment, transfer times might vary.
Timeline to Receive Payment Estimates:paypal-realtime
credit card-realtime
7 days
cred card(installment)-Realtime
Boleto、oxxo（off-line payment)-7 days
wire tran... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=cash-on-delivery-PC&prm=1.34.145.0 | Do you accept cash on delivery? | We strive to help anyone in the world buy from LightInTheBox.com by offering a variety of payment methods. Soon we will accept cash on delivery as an available payment method in Middle Eastern countries first. Also it will be gradually available in other countries/regions. | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=pay-coupon-PC&prm=1.34.145.0 | How can i ues my Rewards & Credit Balance/Coupon? | Your Rewards & Credit balance/Coupon will be automatically applied towards your next eligible purchase on LightInTheBox.com.
Your Rewards & Credit balance/Coupon will be automatically applied towards your next eligible purchase on LightInTheBox.com. | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=change-payment-PC&prm=1.34.145.0 | How can i change payment methods? | If you have a pending or draft order and want to use a different payment method, it’s easy:
1. Sign into “My Account” and click “My Orders” located on the upper right corner.
2. Click on the pending or draft order you want to complete payment.
3. Click “Edit Order” to be directed to your Order Information page where y... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=charged-PC&prm=1.34.145.0 | Will i be charged without my permission? | Our company won't charge you without your permission.
If you see a charge from Lightinthebox on your bank or credit card statement and you are not sure where the charge came from, we suggest that you sign in to your account on our website, check “My Orders” to search for an order that matches the charge. You can open... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=3-D-PC&prm=1.34.145.0 | What is 3-D Secure? | If you see a charge from Lightinthebox on your bank or credit card statement and you are not sure where the charge came from, we suggest that you sign in to your account on our website, check “My Orders” to search for an order that matches the charge. You can open each Order Details page by clicking on either the Order... | Payment |
https://www.lightinthebox.com/knowledge-base/?page_key=ship-from&prm=1.34.146.0 | Where do you ship from? | We are a global procurement company that specializes in worldwide shipping from our network of warehouses. To ensure timely delivery, we will ship your order from the warehouse of the responsible supplier near to your country. In the event that the desired product is out of stock at that warehouse, we will swiftly relo... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=How-track-package-PC&prm=1.34.145.0 | How can i track my package? | Once an order has been shipped out, we will send you a Shipping Confirmation Email, including your Tracking Number.
To check the status of your package, please click on the link and it will redirect you to DHL or other shipping vendor's website. This function allows you to track your package using the tracking code pr... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=which-carrier-PC&prm=1.34.145.0 | Which carrier will deliver my pacakge?How can i contact them? | We cooperate with different shipping carriers to offer multiple shipping options, including the following:
Shipping Method Region Delivery Time
(business days) Peak Season Delivery Time(business days)
Postal Service - No Tracking
Postal Service - Tracking Brazil, Russia, Italy, Argentina, Chile, Mexico 15-35 20-45
All... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=contact-local-shipping&prm=1.34.145.0 | How do i contact local shipping viaYunExpress? | When shipments arrived in destination countries, we collaborated with various local shipping partners for orders sent via "YunExpress" (tracking number beginning with YT). The tracking number will be updated once the package has been delivered to the local carrier. Therefore, it's crucial to know where to look to locat... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=estimate-delivery-date-PC&prm=1.34.145.0 | How Can I Calculate the Total Delivery Time? | The Total Delivery Time consists of (a) Processing Time and (b) Shipping Time.
TWO different parts. When customers calculate the total delivery time, please take both processing time and shipping time in consideration.
(a) Processing time: is the time it takes to get your order ready to leave our warehouses. This inc... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=shipping-address&prm=1.34.145.0 | Can i change shipping address? | -- Change the shipping address regarding the unshipped order you have placed
After sign in to “My Orders”, you can easily find each order you've placed and its current status. You can open each Order Details page by clicking on either the Order Number or View Details.
--Change the shipping address regarding the shipp... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=additional-fees-PC&prm=1.34.145.0 | Are there any additional fees/custom duties involved in international shipping? | In some cases, there will be VAT (Value Added Tax), other taxes, customs duties and/or fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Unfortunately, we cannot estimate what the charges may be since customs and taxation po... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=refuse-package-PC&prm=1.34.145.0 | What will happen if i refuse to receive the package? | For any reason, if you would like to reject the package while the parcel is under the shipping process, you will need to wait until you receive the package in hand before making a return request.
If you refuse to take the delivery package from the postman or do not pick up your delivery package from your local pick-up... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=shipping-methods-PC&prm=1.34.145.0 | What shipping methods do you offer? | Below are the estimated shipping times for in-stock merchandise to be shipped from our warehouses. Those In-stock merchandise may have different processing times, which will be listed online within the product's description. Total order fulfillment time can be estimated accordingly.
Shipping Time
Shipping Method Region... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=calculate-shipping&prm=1.34.145.0 | How do i calculate shipping costs? | The shipping costs vary with the item(s), destination address, and the shipping method. You can see multiple shipping cost options on your check-out page.
Step 1: Add the item(s) you are interested into your shopping cart, and click “Proceed to Checkout.
Step 2: Complete your shipping address
Step 3: Select the s... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=Rregions-PC&prm=1.34.145.0 | What countries or regions do you ship to? | LightInTheBox.com ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart below t... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=miss-delivery-PC&prm=1.34.145.0 | What if i missed the delivery? | If you missed the delivery, first of all, please refer to the [Guide] to find out which carrier was delivering your package, then you can visit the shipping carrier’s website for re-delivery help.
Below we have listed some delivery instructions from the widely-used shipping carriers for your reference:
DHL Express:
... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=PO-Boxes-PC&prm=1.34.145.0 | Do you ship to PO Boxes or APO/FPO military addresses? | Please note that LITB doesn’t ship any orders to PO boxes in any country or region because PO Box delivery will limit the shipping options at checkout. We partner with various carriers to ensure that your items arrive on time and major carriers with Priority and Expedited won’t provide shipping service to PO Box addres... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=CPF-number-PC&prm=1.34.145.0 | Why was i asked for a ”CPF“ number?(Brazillian customers) | The CPF number (Cadastro de Pessoas Físicas, Portuguese for "Natural Persons Register") is the Brazilian individual taxpayer registry identification. This number is attributed by the Brazilian Federal Revenue to Brazilians and resident aliens who, directly or indirectly, pay taxes in Brazil.
It is an 11-digit number i... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=Covid-19-PC&prm=1.34.145.0 | Covid-19 international incident bulletin | What's Coronavirus?
Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases. A novel coronavirus is a new strain that has not been previously identified in humans. The virus, which outbreaks globally at the end of 2019 till now, according to the World Healt... | Shipping & Delivery |
https://www.lightinthebox.com/knowledge-base/?page_key=make-return-PC&prm=1.34.146.0 | How do i make a return? | LightInTheBox hopes you will be satisfied with every purchase you make, but in some cases a customer may want to return an item. You can view the steps in our return process in the chart below:
STEP1 Click'Comfirm Received'then submit a 'Return Or Exchange'Ticket in your order
STEP2 Customer Service reviews your return... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=Return-Policy-Warranty-PC&prm=1.34.145.0 | Return Policy | Return Policy
We aim to offer services that will benefit all our customers. We hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please read our return policy below, we will do our best to assist you.
Returnable items
Items that can be returned/refunded or exc... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=return-postage-PC&prm=1.34.145.0 | Who will pay for the return postage? | If you need to exchange or return the item(s) due to faulty item(s), damaged/broken, mis-shipped or soiled upon arrival, we will bear the shipping fee for the exchanges and returns. If that is not the case, you have to bear the cost of shipping the item(s) to our warehouse. | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=fill-in-the-return-information&prm=1.34.145.0 | How do i fill in the return information? | We hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please always submit a "Return or Exchange" Ticket to customer service first to obtain the return instructions, including the return address.
Once your return is accepted and you have shipped out the return... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=cancel-shipped-PC&prm=1.34.145.0 | How can i cancel my order before it's shipped out? | --Cancellation regarding the unshipped order you have placed
After sign in to “My Orders”, you can easily find each order you've placed and its current status. You can open each Order Details page by clicking on either the Order Number or View Details.
Most of our products can be cancelled up until they are shipped f... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=receive-refund-PC&prm=1.34.145.0 | How long will i receive the refund? | Please note that Refund processing times vary and can take up to 30 days depending on your financial institution.
For PayPal, a refund will normally be issued within 2-3 business days. Please check your account later.
For Klarna, as soon as LITB has accepted your cancellation/return, Klarna will cancel any future s... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=where-refund-PC&prm=1.34.145.0 | Where will the refund be issued? | If you paid online, the refund will be issued depending on the payment method used. It will either be credited to your LightInTheBox Credit Account or returned to the original account/card that was used for payment. Please follow the instructions provided by the customer support team to check the progress of your refun... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=return-cancellation-customized-pc&prm=1.34.145.0 | Return/Cancellation Policy for Customized Products | Return/Cancellation Policy for Customized Products
Statement of Delivery Time
All dresses (including Standard size ones) are handmade by tailors once the payment is confirmed. Normally, tailors take 7-19 business days to make it from scratch and delivery it to our warehouse. Then we'll ship it out to you, the shippin... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=return-package-PC&prm=1.34.145.0 | Can i reject the package if i changed my mind? | For any reason, if you would like to reject the package while the parcel is under the shipping process, you will need to wait until you receive the package in hand before making a return request.
If you refuse to take the delivery package from the postman or do not pick up your delivery package from your local pick-up... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=Cancellation-Policy-PC&prm=1.34.145.0 | Cancellation Policy | For all products excluding Made-To-Order items, orders may be cancelled for a full refund at any time until the order is shipped.
For Made-To-Order products:
Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
Orders cancelled after production begins may be cancelled, but you will... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=withdraw-credit-PC&prm=1.34.145.0 | How to withdraw credit? | Rewards cannot be withdrawn.
Credit can only be withdrawn to the card or account with which you originally used to pay. To withdraw Credit, click the withdraw button in Available Balance on the My Rewards & Credit page.
A record of the withdrawal will be listed on your credit card bill after your withdrawal request is... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=card-expired-PC&prm=1.34.145.0 | How can i get a refund if my credit card is no longer valid or has expired? | When refunds issued to an invalid or expired or cancelled credit card, we will receive a decline code when attempting to refund in this case and we will contact you to provide us with a PayPal account or a refund will be reissued to your store credit. You can follow up our communications via “My Tickets”.
Note: T... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=complaint-PC&prm=1.34.145.0 | How to complain about the service? | We guarantee each customer’s satisfaction. If you’re not satisfied with the service our agent provided, you may complain to the supervisor for help.
There is a "Complain to a Supervisor" button at the bottom of each ticket page.
Please input the details of the problem in the message box and the supervisor will ... | Return & Refund |
https://www.lightinthebox.com/knowledge-base/?page_key=rewards-credit-PC&prm=1.34.146.0 | What is the Rewards & Credit Balance?Where to check? | Your Rewards & Credit balance can be used on future purchases from LightInTheBox.com and cannot be used on any other websites.
You can check your balance anytime in My Rewards & Credit | My Reward & Credit |
https://www.lightinthebox.com/knowledge-base/?page_key=use-rewards-coupon-PC&prm=1.34.145.0 | How can i use my Rewards & Credit Balance/Coupon? | Your Rewards & Credit balance/Coupon will be automatically applied towards your next eligible purchase on LightInTheBox.com.
Coupons/Rewards can be used in the next step:
Kindly note normally Rewards Balance & Coupon have an expiration date and minimum order amount restrictions. It depends on special circumstances when... | My Reward & Credit |
https://www.lightinthebox.com/knowledge-base/?page_key=withdrawal-PC&prm=1.34.145.0 | How can i request a withdrawal? | If you want to check your credit balance, you may visit here: My Rewards & Credit
Rewards cannot be withdrawn.
Credit can only be withdrawn to the card or account with which you originally used to pay. To withdraw Credit, click the withdraw button in Available Balance on the My Rewards & Credit page.
A record of the ... | My Reward & Credit |
https://www.lightinthebox.com/knowledge-base/?page_key=Rewards-Credit-Program-Terms&prm=1.34.145.0 | LightInTheBox Reward & Credit Program Terms | LightInTheBox Rewards & Credit Program Terms
Welcome to our Rewards & Credit program page. The Rewards & Credit Program is subject to the following Program-Specific Terms.
On this page:
Types
Program-Specific Membership Benefits & Restrictions
Rewards & Credit Balance
Expiration
Inactive Account
Redemption of Rewards... | My Reward & Credit |
https://www.lightinthebox.com/knowledge-base/?page_key=earn-rewards-credit-PC&prm=1.34.145.0 | How do i earn Rewards & Credit? | Rewards:
There are multiple ways to earn Rewards.
1. A Member that makes a Qualifying Purchase (defined below) may earn Rewards equal to 1% of the Net Amount (defined below) paid for that purchase.
Qualifying Purchase means a purchase placed online of one or more products from LightInTheBox.com that is paid in full.... | My Reward & Credit |
https://www.lightinthebox.com/knowledge-base/?page_key=how-long-PC&prm=1.34.145.0 | How long do i have to use my Reward & Credit Balance? | Rewards have an expiration date. The expiration date for Rewards earned through order payments, excluding the purchase of Prepaid Credit and Rewards, is dependent on the date on which the Rewards amount is posted to your Rewards & Credit account. If the Rewards were earned by Order payment, please note that the expirat... | My Reward & Credit |
电商客户服务数据集
是从 (lightinthebox)[https://www.lightinthebox.com/] 网站收集的电商数据. 此数据可用于电商客服机器人的研究.
数据内容:
faq.json: 包含通用问题的问答对.
product.jsonl: 包含一些商品信息.
examples 中包含收集商品信息的爬虫代码.
python==3.8.10
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