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Australiatest0
Accessing health services during coronavirus (COVID-19) restrictions Elective surgery Some elective surgery is now available, including: IVF screening programs (cancer and other diseases) post-cancer reconstruction (such as breast reconstruction) procedures for children aged under 18 years joint replacements, includin...
Australiatest1
Accessing health services during coronavirus (COVID-19) restrictions Remotely (telehealth) Any Australian with a Medicare card can now access telehealth services via phone or videoconference. This service helps protect both patients and health workers from unnecessary risk of infection. It is available from doctors, nu...
Australiatest2
Accessing health services during coronavirus (COVID-19) restrictions What options are available for accessing services? If you are struggling to breathe or seriously unwell, and it is an emergency call 000 immediately. Tell ambulance staff about recent travel and any potential contact with someone with COVID-19. Whethe...
Australiatest3
Accessing health services during coronavirus (COVID-19) restrictions In person (home visits) You should continue to receive your usual health care, including any care you receive at home, such as services under the Commonwealth Home Support Programme and Home Care Packages. If you are unwell and think you might have CO...
Australiatest4
Accessing health services during coronavirus (COVID-19) restrictions In person at your health provider For any general health issues and regular appointments, you can go to your health provider’s surgery, as usual. If you have symptoms of COVID-19, let your health provider know when making the appointment. Also tell th...
Australiatest5
Boosting cash flow for employers What you need to know For most businesses, the cash flow boost will automatically be credited to your account when you lodge your activity statement. You won’t be disadvantaged if you have been given a deferral for your earlier activity statement or are not required to lodge your incom...
Australiatest6
Boosting cash flow for employers Eligibility Discretion to give you further time We have discretion to give you further time, after 12 March 2020, to: hold an ABN provide us notice that business income or supplies were made. However, the discretion is intended to be utilised only in very exceptional circumstances. Th...
Australiatest7
Boosting cash flow for employers Eligibility Businesses (including sole traders, companies, partnerships or trusts) and NFP organisations will be eligible to receive the cash flow boost if: You are a small or medium business entity or NFP of equivalent size (that is, an entity with aggregated annual turnover less than...
Australiatest8
COVID-19 Mythbusting Microwaves sanitise masks There is no evidence masks are sanitised by microwave radiation. It is also a bad idea. Firstly, microwave radiation can burn or disfigure certain parts of the mask. Secondly, if the mask contains metal, it can damage your microwave oven and set it alight. Simply putting y...
Australiatest9
COVID-19 Mythbusting Parcels from China can spread coronavirus There’s no evidence the virus can survive on packages or letters for 28 days. According to WHO: “The most important thing to know about coronaviruses on surfaces is that they can easily be cleaned with common household disinfectants that will kill the virus...
Australiatest10
COVID-19 Mythbusting I don’t need to get the flu shot Influenza (flu) and COVID-19 are two separate infections. While they’re both viral infections, the viruses belong to two separate groups. The regular influenza vaccination does not provide immunity to COVID-19. Learn more about how to protect yourself and others. It...
Australiatest11
COVID-19 Mythbusting Eating garlic/immune boosters prevents infection According to WHO “Garlic is a healthy food that may have some antimicrobial properties. However, there is no evidence from the current outbreak that eating garlic has protected people from COVID-19". Vaccines are the only effective means to boost you...
Australiatest12
COVID-19 Mythbusting MMS (miracle mineral supplement) is an effective treatment MMS contains sodium chlorite, which can be used to make chlorine dioxide, a chemical used as a textile bleaching agent and for disinfection. According to the TGA, “products containing… sodium chlorite pose a serious health risk if consumed ...
Australiatest13
COVID-19 Mythbusting Gargling salt water will prevent coronavirus Gargling salt-water does not prevent COVID-19. While gargling is a common treatment for a sore throat, there is no evidence to suggest that it would eliminate or prevent COVID-19. Learn more about the World Health Organisation's response to this myth.
Australiatest14
COVID-19 Mythbusting Ibuprofen exacerbates coronavirus There is no published peer-reviewed scientific evidence to support this claim. If you are currently taking ibuprofen to manage a health condition, do not stop taking it without speaking to your doctor first. The TGA will continue to monitor this issue. Learn more a...
Australiatest15
COVID-19 Mythbusting If you can hold your breath for 10 seconds, you’re ok Holding your breath for 10 seconds without coughing does not indicate you are free from coronavirus. If someone has an acute viral infection, it may be difficult for them to take a deep breath. However, being able to breathe deeply doesn’t mean ...
Australiatest16
COVID-19 Mythbusting BioCharger NG can help treat coronavirus The BioCharger is not a cure or treatment for COVID-19. As stated by the manufacturer, Advanced Biotechnologies, “The BioCharger is not a medical device and for that reason Advanced Biotechnologies suggest that anyone seek medical attention from their primar...
Australiatest17
COVID-19 Mythbusting Hand dryers kill coronavirus No, hand dryers don’t kill the SARS-COV-2 virus which causes COVID-19. Hand dryers blow out warm air and are not designed to disinfect materials from harmful organisms. To disinfect your hands, you should clean with soap and water or an alcohol-based disinfectant. Learn...
Australiatest18
COVID-19 Mythbusting Hydroxychloroquine is an effective treatment Hydroxychloroquine is an unproven treatment. Clinical trials around the world are testing whether it can treat COVID-19. However, according to the TGA, “these medicines pose well-known serious risks to patients including cardiac toxicity (potentially lea...
Australiatest19
COVID-19 Mythbusting Breathing techniques can cure the virus This breathing technique does not cure the virus. Controlled coughing helps with conditions such as cystic fibrosis to clear airways of mucus. It is relatively safe to perform as the mucus in cystic fibrosis usually can’t infect others. In the case of COVID-1...
Australiatest20
COVID-19 Mythbusting Hospitals are giving out secret prevention tips Hospitals are not disseminating secret prevention tips to staff. The Royal Melbourne Hospital, Royal Brisbane and Women’s Hospital have all publicly refuted several viral posts attributed to them. For accurate information, visit australia.gov.au.
Australiatest21
COVID-19 Mythbusting Hot temperatures kill the virus There’s no evidence that the virus dies in temperatures above 27 degrees or is prevented by drinking warm water. Learn more about the World Health Organisation's advice to the public.
Australiatest22
COVID-19 Mythbusting Vitamin C is an effective treatment The Therapeutic Goods Administration (TGA) investigated this claim and “found there is no robust scientific evidence to support the usage of this vitamin in the management of COVID-19”. Vitamin C deficiency is rare in Australia. The only well-established evidence...
Australiatest23
COVID-19 Mythbusting UV rays kill the virus UV lamps should not be used to prevent coronavirus or used on hands or other areas of skin. UV radiation cannot sterilise; at best in ideal situations, it can inhibit growth of some microorganisms. Like sunbathing without sunscreen, UV lamps can cause skin irritation and you ...
Australiatest24
COVID-19 Mythbusting Drinking water prevents infection Drinking water does not wash the virus into the stomach. While hydration is important with an infection, sipping water will not prevent infection nor will it prevent infection from spreading.
Australiatest25
COVID-19 Mythbusting There is a cure/ vaccine for coronavirus There is currently no treatment or vaccine for COVID-19. Scientists around the world, including those at the University of Queensland and the Doherty Institute, are working hard to find a vaccine with the World Health Organisation estimating a publicly avail...
Australiatest26
COVID-19 Mythbusting 5G networks are spreading the virus 5G mobile networks do not spread COVID-19. As stated by the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA), “[s]uggestions that 5G has caused or is linked to coronavirus are utterly baseless”. Similarly, the World Health Organisation has note...
Australiatest27
COVID-19 Mythbusting Mosquitos spread coronavirus There is no evidence to suggest mosquitoes carry and spread COVID-19. While mosquitoes can transmit other viruses like dengue and malaria, they don’t transmit other well-known viruses like HIV and Ebola. The novel coronavirus is primarily spread by droplets produced dur...
Australiatest28
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Renewing Reef HQ Aquarium This initiative provides $2.6 million for Reef HQ Aquarium to ensure the critical systems that control the environment within the aquarium are upgraded and maintained, supporting the health and wellbeing of the ...
Australiatest29
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Commonwealth National Parks—Support for Tourism—Fee Waivers From 16 March to 31 December, 2020, the Australian Government is waiving up to $11.2 million in entry fees to the following national parks managed by Parks Australia: Booderee ...
Australiatest30
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Supporting Indigenous Visual Arts Centres The $7 million contribution to the Indigenous Visual Arts Industry Support (IVAIS) Program supports Indigenous Art Centres and Indigenous Art Fairs during the Coronavirus crisis and beyond. Payme...
Australiatest31
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Levy Relief for Commonwealth Fisheries The Australian Government is waiving $10.3 million across the final two instalments of levies for Commonwealth managed fisheries, reducing levies for the 2019–20 financial year by two thirds. This w...
Australiatest32
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Crisis Relief for Regional Arts The $10 million initiative for the Regional Arts Fund provides crisis relief and targeted support to organisations, artists and arts workers that are critical to delivering the arts to communities in regio...
Australiatest33
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Regional Air Network Assistance The Australian Government is providing $198 million to assist domestic commercial airlines to maintain a basic level of connectivity across their network of regional routes. This will support critical air ...
Australiatest34
COVID-19 Relief and Recovery Fund What kinds of support are available? Support is tailored to meet the needs of communities and industries that need assistance during the crisis and into recovery. This may include: fee or levy relief—this can be applied through existing mechanisms, requiring little or no action by bus...
Australiatest35
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Additional Funding for the Export Market Development Grant Scheme The Australian Government is providing an immediate cash flow boost to eligible Export Market Development Grant (EMDG) applicants in the 2019–20 financial year. The EMDG s...
Australiatest36
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Regional Airlines Funding Assistance The Australian Government is providing $100 million to financially assist smaller regional domestic air service providers to help manage cash flow issues they may be experiencing as a result of the im...
Australiatest37
COVID-19 Relief and Recovery Fund How does the Fund work? The Deputy Prime Minister chairs a Ministerial Advisory Group, which meets regularly to consider proposals submitted from across a number of portfolios. Funding is channelled through existing mechanisms where possible to ensure support is provided quickly. New f...
Australiatest38
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Support Act: Crisis Relief to Artists, Crew and Music Workers The $10 million contribution to the performing arts industry charity Support Act enables it to provide immediate crisis relief to artists, crew and music workers affected by t...
Australiatest39
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? The following initiatives are part of the COVID-19 Relief and Recovery Fund: Regional Airlines Funding Assistance Regional Air Network Assistance Airfreight Support Levy Relief for Commonwealth Fisheries Additional Funding for the Expor...
Australiatest40
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Supporting Australia's Exhibiting Zoos and Aquariums This $94.6 million initiative provides vital funding to exhibiting zoos and aquariums whose tourism revenue stream has stopped as a result of the travel and social distancing restricti...
Australiatest41
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Airfreight Support The Australian Government has set up a $110 million International Freight Assistance Mechanism (IFAM) to keep open key international freight links with trading partners for goods coming into and going out of Australia....
Australiatest42
COVID-19 Relief and Recovery Fund What initiatives are currently part of the Fund? Temporary waiver of Environmental Management Change for the Great Barrier Reef Marine Park This $8.1 million initiative temporarily waives the Environmental Management Charge for the Great Barrier Reef Marine Park until 31 December 2020....
Australiatest43
COVID-19 early release of super After you apply It will take us up to four business days to process your application and send your outcome letter to your myGov inbox. You may also receive an SMS notification. If you receive a notification from us and haven't applied to access your super early, you need to call us or yo...
Australiatest44
COVID-19 early release of super Submit an application Applications for early release of superannuation are accepted through ATO online services via myGov. You can only submit one application for COVID-19 early release of super in each financial year: 2019–20, between 20 April and 30 June 2020 2020–21, between 1 July a...
Australiatest45
COVID-19 early release of super Before you apply ATO-held super and rollovers ATO-held super cannot be accessed directly from the ATO for a COVID-19 early release. If you wish to access super money we currently hold for you, you will need to transfer it to your super fund before you can apply for COVID-19 early release...
Australiatest46
COVID-19 early release of super Before you apply Before you start the application process, you should: set up your myGov accountExternal Link and link it to the ATO have your Australian bank account information available – you will need this to complete your application and only Australian bank accounts are accepted c...
Australiatest47
COVID-19 early release of super Submit an application Current super balance We encourage you to check your fund's online portal to confirm your current accurate balance. Your current super balance may be lower or higher than what is shown in the application form. The amount shown in the form is the amount last reported...
Australiatest48
COVID-19 early release of super Eligibility Eligibility: Citizens and permanent residents of Australia and New Zealand Temporary residents Assessing your eligibility Citizens and permanent residents of Australia and New Zealand To be eligible for early release of super, a citizen or permanent resident of Australia an...
Australiatest49
COVID-19 early release of super Submit an application Application tips To make the application process as smooth as possible, please check all your information is correct before you submit your application, including: your contact details the amount you request – your current balance through your fund’s online portal ...
Australiatest50
COVID-19 early release of super Be aware of scams and schemes Early access of your super is a free government service to help and support you during the impacts of COVID-19. Be aware of scams and schemes asking you to pay to release your super. We’re concerned about scams or schemes where people: impersonate the ATO, ...
Australiatest51
COVID-19 early release of super Implications of accessing your super early Accessing your super early will affect your super balance and may affect your future retirement income. Withdrawing superannuation may also affect your: income protection insurance life / total permanent disability insurance cover Insurance ma...
Australiatest52
COVID-19: Cyber security tips when working from home Cyber security tips Use a Virtual Private Network (VPN) Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. Virtual Private Network (VPN) connections are a popular method to connect portable device...
Australiatest53
COVID-19: Cyber security tips when working from home Cyber security tips Use strong and unique passphrases Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. Passwords are passé! Strong passphrases are your first line of defence. Enable a strong and...
Australiatest54
COVID-19: Cyber security tips when working from home Cyber security tips Update your software and operating systems Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. It is important to allow automatic updates on your devices and systems like your c...
Australiatest55
COVID-19: Cyber security tips when working from home Cyber security tips Avoid using portable storage devices Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. When transporting work from the office or shop to home, portable storage devices like US...
Australiatest56
COVID-19: Cyber security tips when working from home Cyber security tips Use trusted sources for information Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. Cybercriminals and other malicious actors use popular and trending topics such as COVID-1...
Australiatest57
COVID-19: Cyber security tips when working from home Cyber security tips Secure your devices when not in use Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. It’s much easier to access your information if other people have access to your devices. ...
Australiatest58
COVID-19: Cyber security tips when working from home Cyber security tips Implement multi-factor authentication Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. Multi-factor authentication is one of the most effective controls you can implement to ...
Australiatest59
COVID-19: Cyber security tips when working from home Cyber security tips Use trusted Wi-Fi Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. Using free wireless internet may be tempting; it can also put your information at risk. Free Wi-Fi by its v...
Australiatest60
COVID-19: Cyber security tips when working from home Cyber security tips Beware of scams Here are nine things you can do in your new working environment to protect your work and your household’s cyber security. Cybercriminals see a crisis as an opportunity. Major change brings disruption, and businesses transitioning t...
Australiatest61
Citizenship Applying for citizenship Due to the Coronavirus pandemic, all face-to-face citizenship appointments have been placed on hold. The Department will recommence in-person interviews and citizenship tests when it is safe to do so. New applications for Australian citizenship are still able to be accepted during t...
Australiatest62
Citizenship Citizenship ceremonies Due to the Coronavirus pandemic, in-person citizenship ceremonies have been placed on hold. To continue to enable conferees to become Australian citizens, the Department is undertaking online ceremonies through video link as an alternative to traditional in-person ceremonies. These on...
Australiatest63
Cleaning to prevent the spread of COVID-19 What should I use for routine cleaning? Hard surfaces In most circumstances, cleaning with detergent and water is sufficient. Soft or porous surfaces For soft or porous surfaces like fabric or leather, seek advice from the manufacturer of the item to be cleaned about which pro...
Australiatest64
Cleaning to prevent the spread of COVID-19 Using disinfectants safely Follow all manufacturer’s instructions and read the label and the Safety Data Sheet (SDS). For information on how to read labels and SDS, see the Safe Work Australia SDS page. Do not use different types of disinfectants together. Store your disinfect...
Australiatest65
Cleaning to prevent the spread of COVID-19 How should I clean if someone at my workplace is suspected or confirmed to have COVID-19? If a person who has been at your workplace is suspected or confirmed to have COVID-19, you must thoroughly clean and disinfect all areas of suspected contamination. Clean and disinfect al...
Australiatest66
Cleaning to prevent the spread of COVID-19 Cleaning and disinfection Cleaning and disinfecting are two different processes: Cleaning means physically removing germs, dirt and organic matter from surfaces. Disinfecting means using chemicals to kill germs on surfaces. It’s important to clean before disinfecting because o...
Australiatest67
Cleaning to prevent the spread of COVID-19 How do I clean? Use the following steps to clean an environment: Wear gloves when cleaning. Gloves should be discarded after each clean. If it is necessary to use reusable gloves, gloves should only be used for COVID-19 related cleaning and should not be used for other purpos...
Australiatest68
Cleaning to prevent the spread of COVID-19 What should I use to disinfect? Hard surfaces Disinfectants that are suitable for use on hard surfaces (that is, surfaces where any spilt liquid pools, and does not soak in) include: alcohol in a concentration of at least 70%, chlorine bleach in a concentration of 1000 parts p...
Australiatest69
Cleaning to prevent the spread of COVID-19 Disposal or cleaning of materials and PPE Reusable, washable cloths, PPE and covers should be washed in a regular cycle wash using the warmest possible setting with normal washing detergent. Avoid shaking out the items before placing in the washing machine. Wear disposable glo...
Australiatest70
Cleaning to prevent the spread of COVID-19 Cleaning and disinfection Routine cleaning Workplaces should clean surfaces at least daily. Special attention should be given to frequently touched surfaces (e.g. tabletops, door handles, light switches, desks, toilets, taps, TV remotes, kitchen surfaces and cupboard handles)....
Australiatest71
Coming to Australia All others Additional exemptions as determined by the Commissioner The Commissioner of the Australian Border Force (ABF) may consider an additional exemption in relation to the travel restrictions currently in place for: foreign nationals travelling at the invitation of the Australian Commonwealth ...
Australiatest72
Coming to Australia I am an Australian citizen or permanent resident All travellers arriving in Australia must undertake a mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival. You can travel to Australia if you are an Australian citizen, a permanent resident, an immedia...
Australiatest73
Coming to Australia All others Apply online for an exemption or provide further information Apply online Travellers who have a compassionate or compelling reason to travel to Australia can also use this form to apply for an exemption.
Australiatest74
Coming to Australia I want to apply for a visa You should reconsider your need to apply for an Australian visa at this time and check this page regularly for updates on travel restrictions and visa processing. Visa processing arrangements The Department is prioritising processing visa applications for those travellers ...
Australiatest75
Coming to Australia All others Travellers who have a compassionate or compelling reason to travel to Australia will need to have an exemption from the Australian Border Force Commissioner. All travellers arriving in Australia must undertake a mandatory 14-day quarantine at designated facilities (for example, a hotel), ...
Australiatest76
Coming to Australia I am immediate family of an Australian citizen or permanent resident You are only considered to be an immediate family member if you are: a spouse a de facto partner a dependent child/ren a legal guardian. All travellers arriving in Australia must undertake a mandatory 14-day quarantine at designa...
Australiatest77
Coronavirus (COVID-19) Travel plans in the coming months? If you have future travel planned or are considering going overseas, cancel or postpone these plans. A ban is in place. The risks to your health and that of others is too great.
Australiatest78
Coronavirus (COVID-19) Getting home Planning your trip home If you wish to return to Australia, and there are still commercial flights available, take them as soon as possible. While we know it can be frustrating or expensive, the window of opportunity is closing. Travel regulations are changing at short notice. If you...
Australiatest79
Coronavirus (COVID-19) Getting home No flights out? If you wish to return to Australia, and there are still commercial flights available, take them as soon as possible. While we know it can be frustrating or expensive, the window of opportunity is closing. Many travellers are having difficulty getting home because of f...
Australiatest80
Coronavirus (COVID-19) Staying where you are In some cases, you may need to make arrangements to stay where you are for a longer period, until your departure can be arranged or border closures are lifted. We understand this is a very challenging situation. Our ambassadors, high commissioners and consular officials are ...
Australiatest81
Coronavirus (COVID-19) Travelling to Australia by yacht or small craft If you’re planning to sail your yacht or small craft back to Australia, carefully consider the risks to your personal health and safety and that of your crew members from COVID-19 and related restrictions. Due to border closures and other restrictio...
Australiatest82
Coronavirus (COVID-19) Consular services Our ability to provide our usual consular services in many places is limited during this time. In some countries, our embassy buildings are closed to the public or offering limited consultations by appointment only. This is due to tight restrictions on local services and movemen...
Australiatest83
Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities People most at risk Aboriginal and Torres Strait Islander people are at greater risk of coronavirus if they: are aged 50 years and over with chronic medical conditions have a weakened immune system are aged 70 years ...
Australiatest84
Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities Where you can get help Call your local Health Service, or ask someone you trust in the community to call, if you feel unwell. Map of Aboriginal and Torres Strait Islander health and medical services Use this interacti...
Australiatest85
Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities Keeping in touch with your community Staying connected with family, friends and your community is important. Some ways you can do this are: calling people for a yarn on the phone talking about the community and check...
Australiatest86
Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities Why remote communities are at risk Aboriginal and Torres Strait Islander peoples and people living in remote communities are at greater risk from COVID-19. This is because: there are higher rates of other health issu...
Australiatest87
Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities Protect your mob and stop the spread You can help stop the spread by: keeping your hands clean — wash your hands with soap and water (where possible) for at least 20 seconds. Do this after you cough or sneeze, go to ...
Australiatest88
Coronavirus (COVID-19) advice for older people Medical appointments and medicines You can access bulk-billed appointments with your doctor, nurse or mental health professional via phone or videoconference. If you would like to arrange a telehealth appointment, contact your doctor. Accessing medicines while staying at h...
Australiatest89
Coronavirus (COVID-19) advice for older people People most at risk Your risk of serious illness from coronavirus increases if you are: aged 70 years or over aged 65 years or over and have a chronic medical condition an Aboriginal and Torres Strait Islander person aged 50 years and over who has a chronic medical condit...
Australiatest90
Coronavirus (COVID-19) advice for older people Wellbeing support The Older Persons COVID-19 Support Line Senior Australians, their families and carers can call the Older Persons COVID-19 Support Line if they: would like to talk with someone about the COVID-19 restrictions and the impact on them are feeling lonely or ...
Australiatest91
Coronavirus (COVID-19) advice for older people Symptoms Symptoms include (but are not limited to) fever, a dry cough, a sore throat and difficulty breathing. If you develop mild symptoms of COVID-19: isolate yourself from others at home and use a separate bathroom, if available use a surgical mask when around other pe...
Australiatest92
Coronavirus (COVID-19) advice for older people Protecting yourself As we move towards a COVIDSafe Australia, it is important for people at greater risk of serious illness if they get COVID-19 to take extra steps to protect themselves. You should maintain good hygiene and take care when interacting with other people. Th...
Australiatest93
Coronavirus (COVID-19) advice for older people Assistance with food and meals Many Commonwealth funded providers, such as Meals on Wheels, can assist you with access to regular food supplies and prepared meals. If you are in urgent need of support, you can call My Aged Care on 1800 200 422 and they can refer you direc...
Australiatest94
Coronavirus (COVID-19) advice for people in aged care facilities Residents As we move towards a COVIDSafe Australia and physical distancing measures are eased around the country, special restrictions will remain in place for aged care facilities to protect older Australians. Residential aged care facilities will contin...
Australiatest95
Coronavirus (COVID-19) advice for people in aged care facilities Visitors Some people cannot visit a residential aged care facility: Visitors who have returned from overseas in the last 14 days Visitors who have been in contact with someone confirmed to have COVID-19 in the last 14 days Visitors with a fever or sympto...
Australiatest96
Coronavirus (COVID-19) advice for people in aged care facilities Managers and staff See our: advice on providing aged care services during COVID-19 resources for aged care services The Australian Government has announced that residential aged care facilities should take extra precautions to keep residents safe from C...
Australiatest97
Coronavirus (COVID-19) advice for people in aged care facilities Preventing the spread of coronavirus Practising good hand and sneeze/cough hygiene is the best defence against most viruses. You should: wash your hands frequently with soap and water, including before and after eating, and after going to the toilet coug...
Australiatest98
Coronavirus (COVID-19) advice for people with chronic health conditions Conditions that increase the risk of serious illness from COVID-19 Anyone could develop serious or severe illness from COVID-19, but those with chronic health conditions or weakened immune systems are at greater risk. If you are working and you hav...
Australiatest99
Coronavirus (COVID-19) advice for people with chronic health conditions Protecting yourself It’s vital to do everything you can to protect yourself and others from coronavirus: maintaining good hygiene physical distancing avoiding public gatherings isolation Make sure you continue to go to any usual or scheduled appo...
End of preview. Expand in Data Studio

YAML Metadata Warning:The task_categories "multiple-choice-qa" is not in the official list: text-classification, token-classification, table-question-answering, question-answering, zero-shot-classification, translation, summarization, feature-extraction, text-generation, fill-mask, sentence-similarity, text-to-speech, text-to-audio, automatic-speech-recognition, audio-to-audio, audio-classification, audio-text-to-text, voice-activity-detection, depth-estimation, image-classification, object-detection, image-segmentation, text-to-image, image-to-text, image-to-image, image-to-video, unconditional-image-generation, video-classification, reinforcement-learning, robotics, tabular-classification, tabular-regression, tabular-to-text, table-to-text, multiple-choice, text-ranking, text-retrieval, time-series-forecasting, text-to-video, image-text-to-text, image-text-to-image, image-text-to-video, visual-question-answering, document-question-answering, zero-shot-image-classification, graph-ml, mask-generation, zero-shot-object-detection, text-to-3d, image-to-3d, image-feature-extraction, video-text-to-text, keypoint-detection, visual-document-retrieval, any-to-any, video-to-video, other

YAML Metadata Warning:The task_ids "question-answering" is not in the official list: acceptability-classification, entity-linking-classification, fact-checking, intent-classification, language-identification, multi-class-classification, multi-label-classification, multi-input-text-classification, natural-language-inference, semantic-similarity-classification, sentiment-classification, topic-classification, semantic-similarity-scoring, sentiment-scoring, sentiment-analysis, hate-speech-detection, text-scoring, named-entity-recognition, part-of-speech, parsing, lemmatization, word-sense-disambiguation, coreference-resolution, extractive-qa, open-domain-qa, closed-domain-qa, news-articles-summarization, news-articles-headline-generation, dialogue-modeling, dialogue-generation, conversational, language-modeling, text-simplification, explanation-generation, abstractive-qa, open-domain-abstractive-qa, closed-domain-qa, open-book-qa, closed-book-qa, text2text-generation, slot-filling, masked-language-modeling, keyword-spotting, speaker-identification, audio-intent-classification, audio-emotion-recognition, audio-language-identification, multi-label-image-classification, multi-class-image-classification, face-detection, vehicle-detection, instance-segmentation, semantic-segmentation, panoptic-segmentation, image-captioning, image-inpainting, image-colorization, super-resolution, grasping, task-planning, tabular-multi-class-classification, tabular-multi-label-classification, tabular-single-column-regression, rdf-to-text, multiple-choice-qa, multiple-choice-coreference-resolution, document-retrieval, utterance-retrieval, entity-linking-retrieval, fact-checking-retrieval, univariate-time-series-forecasting, multivariate-time-series-forecasting, visual-question-answering, document-question-answering, pose-estimation

FeedbackQARetrieval

An MTEB dataset
Massive Text Embedding Benchmark

Using Interactive Feedback to Improve the Accuracy and Explainability of Question Answering Systems Post-Deployment

Task category t2t
Domains Web, Government, Medical, Written
Reference https://arxiv.org/abs/2204.03025

Source datasets:

How to evaluate on this task

You can evaluate an embedding model on this dataset using the following code:

import mteb

task = mteb.get_task("FeedbackQARetrieval")
evaluator = mteb.MTEB([task])

model = mteb.get_model(YOUR_MODEL)
evaluator.run(model)

To learn more about how to run models on mteb task check out the GitHub repository.

Citation

If you use this dataset, please cite the dataset as well as mteb, as this dataset likely includes additional processing as a part of the MMTEB Contribution.


@inproceedings{li-etal-2022-using,
  address = {Dublin, Ireland},
  author = {Li, Zichao  and
Sharma, Prakhar  and
Lu, Xing Han  and
Cheung, Jackie  and
Reddy, Siva},
  booktitle = {Findings of the Association for Computational Linguistics: ACL 2022},
  doi = {10.18653/v1/2022.findings-acl.75},
  editor = {Muresan, Smaranda  and
Nakov, Preslav  and
Villavicencio, Aline},
  month = may,
  pages = {926--937},
  publisher = {Association for Computational Linguistics},
  title = {Using Interactive Feedback to Improve the Accuracy and Explainability of Question Answering Systems Post-Deployment},
  url = {https://aclanthology.org/2022.findings-acl.75},
  year = {2022},
}


@article{enevoldsen2025mmtebmassivemultilingualtext,
  title={MMTEB: Massive Multilingual Text Embedding Benchmark},
  author={Kenneth Enevoldsen and Isaac Chung and Imene Kerboua and Márton Kardos and Ashwin Mathur and David Stap and Jay Gala and Wissam Siblini and Dominik Krzemiński and Genta Indra Winata and Saba Sturua and Saiteja Utpala and Mathieu Ciancone and Marion Schaeffer and Gabriel Sequeira and Diganta Misra and Shreeya Dhakal and Jonathan Rystrøm and Roman Solomatin and Ömer Çağatan and Akash Kundu and Martin Bernstorff and Shitao Xiao and Akshita Sukhlecha and Bhavish Pahwa and Rafał Poświata and Kranthi Kiran GV and Shawon Ashraf and Daniel Auras and Björn Plüster and Jan Philipp Harries and Loïc Magne and Isabelle Mohr and Mariya Hendriksen and Dawei Zhu and Hippolyte Gisserot-Boukhlef and Tom Aarsen and Jan Kostkan and Konrad Wojtasik and Taemin Lee and Marek Šuppa and Crystina Zhang and Roberta Rocca and Mohammed Hamdy and Andrianos Michail and John Yang and Manuel Faysse and Aleksei Vatolin and Nandan Thakur and Manan Dey and Dipam Vasani and Pranjal Chitale and Simone Tedeschi and Nguyen Tai and Artem Snegirev and Michael Günther and Mengzhou Xia and Weijia Shi and Xing Han Lù and Jordan Clive and Gayatri Krishnakumar and Anna Maksimova and Silvan Wehrli and Maria Tikhonova and Henil Panchal and Aleksandr Abramov and Malte Ostendorff and Zheng Liu and Simon Clematide and Lester James Miranda and Alena Fenogenova and Guangyu Song and Ruqiya Bin Safi and Wen-Ding Li and Alessia Borghini and Federico Cassano and Hongjin Su and Jimmy Lin and Howard Yen and Lasse Hansen and Sara Hooker and Chenghao Xiao and Vaibhav Adlakha and Orion Weller and Siva Reddy and Niklas Muennighoff},
  publisher = {arXiv},
  journal={arXiv preprint arXiv:2502.13595},
  year={2025},
  url={https://arxiv.org/abs/2502.13595},
  doi = {10.48550/arXiv.2502.13595},
}

@article{muennighoff2022mteb,
  author = {Muennighoff, Niklas and Tazi, Nouamane and Magne, Loïc and Reimers, Nils},
  title = {MTEB: Massive Text Embedding Benchmark},
  publisher = {arXiv},
  journal={arXiv preprint arXiv:2210.07316},
  year = {2022}
  url = {https://arxiv.org/abs/2210.07316},
  doi = {10.48550/ARXIV.2210.07316},
}

Dataset Statistics

Dataset Statistics

The following code contains the descriptive statistics from the task. These can also be obtained using:

import mteb

task = mteb.get_task("FeedbackQARetrieval")

desc_stats = task.metadata.descriptive_stats
{
    "test": {
        "num_samples": 4356,
        "number_of_characters": 2920589,
        "documents_text_statistics": {
            "total_text_length": 2776504,
            "min_text_length": 117,
            "average_text_length": 1174.4940778341793,
            "max_text_length": 15868,
            "unique_texts": 2364
        },
        "documents_image_statistics": null,
        "queries_text_statistics": {
            "total_text_length": 144085,
            "min_text_length": 17,
            "average_text_length": 72.33182730923694,
            "max_text_length": 206,
            "unique_texts": 1991
        },
        "queries_image_statistics": null,
        "relevant_docs_statistics": {
            "num_relevant_docs": 1992,
            "min_relevant_docs_per_query": 1,
            "average_relevant_docs_per_query": 1.0,
            "max_relevant_docs_per_query": 1,
            "unique_relevant_docs": 1230
        },
        "top_ranked_statistics": null
    }
}

This dataset card was automatically generated using MTEB

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