text stringlengths 6 110k ⌀ | confidence float64 0 0.99 | audio_duration int64 3 7.47k | words stringlengths 2 1.8M | redacted_pii_policies stringclasses 1
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Hello? Hello, Good morning. My name is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? I'm doing good, thank you. That's good to hear. So I'm just calling about your benefits here and I do believe here that you are a Medicare card holder with eight part A and B active. Is it right? Yes. Okay, so. Okay, s... | 0.948464 | 307 | [{'text': 'Hello?', 'start': 400, 'end': 720, 'confidence': 0.8859863, 'speaker': None}, {'text': 'Hello,', 'start': 1600, 'end': 2000, 'confidence': 0.9831543, 'speaker': None}, {'text': 'Good', 'start': 2000, 'end': 2240, 'confidence': 0.98828125, 'speaker': None}, {'text': 'morning.', 'start': 2240, 'end': 2560, 'co... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hi, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? Yeah, who's calling, hon? This is [PERSON_NAME] [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. Oh, it's hard for me to understand you. Some benefits, Housing benefits or what? It's healthcare benefits. Oh, I... | 0.945887 | 620 | [{'text': 'Hello?', 'start': 2480, 'end': 2800, 'confidence': 0.9748535, 'speaker': None}, {'text': 'Hi,', 'start': 3360, 'end': 3760, 'confidence': 0.99853516, 'speaker': None}, {'text': 'this', 'start': 3760, 'end': 3960, 'confidence': 0.9995117, 'speaker': None}, {'text': 'is', 'start': 3960, 'end': 4160, 'confidenc... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hi, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? I'm fine. Okay, it's good to hear. So, yeah, the reason of my call here is to provide your additional benefits at no cost to you. Okay. Okay. So may ask, do you have a [MEDICAL_CONDITION] [MEDICAL_CONDITION] [MEDICAL_CONDITI... | 0.944305 | 319 | [{'text': 'Hello?', 'start': 1360, 'end': 1680, 'confidence': 0.9555664, 'speaker': None}, {'text': 'Hi,', 'start': 4320, 'end': 4720, 'confidence': 0.99731445, 'speaker': None}, {'text': 'this', 'start': 4720, 'end': 4920, 'confidence': 0.99853516, 'speaker': None}, {'text': 'is', 'start': 4920, 'end': 5120, 'confiden... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Yes, hello, can I speak. Hello, ma' am, can I speak with [PERSON_NAME]? [PERSON_NAME], I'm not ring around. How can I help you? Hello, [PERSON_NAME]. Ma' am, I'm actually the one who assisted you earlier for your additional benefit. You still remember me? No, I forgot. But how can I help you? Cuz I gotta go. Oh, I alre... | 0.952288 | 964 | [{'text': 'Yes,', 'start': 19760, 'end': 20080, 'confidence': 0.9123535, 'speaker': None}, {'text': 'hello,', 'start': 20080, 'end': 20520, 'confidence': 0.8251953, 'speaker': None}, {'text': 'can', 'start': 20520, 'end': 20760, 'confidence': 0.9868164, 'speaker': None}, {'text': 'I', 'start': 20760, 'end': 20920, 'con... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yeah, hi, ma' am, good afternoon. By the way, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]. Is this Mrs. [PERSON_NAME] [PERSON_NAME]? Right. Yeah. Okay, great. So, Mrs. [PERSON_NAME], this call is regarding. Ma' am, for your benefits at no cost to you. Okay, so mom, I jus... | 0.955852 | 357 | [{'text': 'Hello?', 'start': 21680, 'end': 22080, 'confidence': 0.98876953, 'speaker': None}, {'text': 'Yeah,', 'start': 22880, 'end': 23280, 'confidence': 0.90022784, 'speaker': None}, {'text': 'hi,', 'start': 23280, 'end': 23560, 'confidence': 0.9506836, 'speaker': None}, {'text': "ma'", 'start': 23560, 'end': 23800,... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Good morning. Hi. Good morning. This is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you today? Oh, I feel a little bit better. I had [MEDICAL_PROCESS] yesterday and I had a good sleep last night. That's great. So, by the way, I'm calling a buyer. Benefits at no cost to you. And I believe you're a Medicare... | 0.935711 | 650 | [{'text': 'Good', 'start': 560, 'end': 680, 'confidence': 0.58935547, 'speaker': None}, {'text': 'morning.', 'start': 680, 'end': 960, 'confidence': 0.70458984, 'speaker': None}, {'text': 'Hi.', 'start': 1840, 'end': 2240, 'confidence': 0.9890137, 'speaker': None}, {'text': 'Good', 'start': 2240, 'end': 2480, 'confiden... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes, hello, good afternoon. My name is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you doing? I'm doing fine. That's good to hear. By the way, I'm calling about your benefits and I do believe you are a Medicare card holder with part A and B, right? Yes. Okay, so if you do mind me asking, do you hav... | 0.964676 | 269 | [{'text': 'Hello?', 'start': 1280, 'end': 1600, 'confidence': 0.93774414, 'speaker': None}, {'text': 'Yes,', 'start': 3200, 'end': 3600, 'confidence': 0.9536133, 'speaker': None}, {'text': 'hello,', 'start': 3600, 'end': 4000, 'confidence': 0.79174805, 'speaker': None}, {'text': 'good', 'start': 4000, 'end': 4320, 'con... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello, this is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? I'm fine, thank you. Oh, that's great. So am I speaking to [PERSON_NAME] [PERSON_NAME]? Yes. Hello, [PERSON_NAME]. We see here that you're qualified to get upgraded [DATE_INTERVAL] Medicare benefits. So are you interested to get it now... | 0.959269 | 379 | [{'text': 'Hello?', 'start': 12000, 'end': 12400, 'confidence': 0.8366699, 'speaker': None}, {'text': 'Hello,', 'start': 13280, 'end': 13720, 'confidence': 0.95532227, 'speaker': None}, {'text': 'this', 'start': 13720, 'end': 13960, 'confidence': 0.99658203, 'speaker': None}, {'text': 'is', 'start': 13960, 'end': 14120... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yeah, hi, [PERSON_NAME]. We got disconnected. What happened? Yeah, I know. Yeah. All right. So [PERSON_NAME], since you told me you have a [MEDICAL_CONDITION] [MEDICAL_CONDITION], but that was not very high, right? Not very high. All right, so you are aware that you have a [MEDICAL_CONDITION] [MEDICAL_CONDITION]... | 0.952176 | 524 | [{'text': 'Hello?', 'start': 19040, 'end': 19360, 'confidence': 0.9226074, 'speaker': None}, {'text': 'Yeah,', 'start': 20000, 'end': 20360, 'confidence': 0.98795575, 'speaker': None}, {'text': 'hi,', 'start': 20360, 'end': 20600, 'confidence': 0.9987793, 'speaker': None}, {'text': '[PERSON_NAME].', 'start': 20600, 'en... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
It. Hello? Yes, ma' am. I want you to know that I'm going to fill up and I'm going to submit your online form here. And don't forget, [PERSON_NAME], that later on the [OCCUPATION] [OCCUPATION] in your area right now in [LOCATION], [LOCATION], will call you back here, okay? Yeah. Okay. Because I talked to your [OCCUPATI... | 0.958106 | 164 | [{'text': 'It.', 'start': 240, 'end': 480, 'confidence': 0.5678711, 'speaker': None}, {'text': 'Hello?', 'start': 25930, 'end': 26250, 'confidence': 0.93774414, 'speaker': None}, {'text': 'Yes,', 'start': 28010, 'end': 28490, 'confidence': 0.9538574, 'speaker': None}, {'text': "ma'", 'start': 28730, 'end': 29010, 'conf... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Yeah, hi sir, good morning, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]. Is this Mr. [PERSON_NAME] [PERSON_NAME], right. Yeah. Mr. [PERSON_NAME], this is [PERSON_NAME], the one who called you last time. Did you still remember me? No. Yeah, Mr. [PERSON_NAME], last ... | 0.948983 | 521 | [{'text': 'Hello?', 'start': 4000, 'end': 4320, 'confidence': 0.5761719, 'speaker': None}, {'text': 'Hello?', 'start': 18880, 'end': 19360, 'confidence': 0.89208984, 'speaker': None}, {'text': 'Yeah,', 'start': 19680, 'end': 20040, 'confidence': 0.9781901, 'speaker': None}, {'text': 'hi', 'start': 20040, 'end': 20320, ... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Yes, hello. Good day. My name is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you doing? Fine. That's good to hear. By the way, I'm calling about your benefits and I do believe you are a Medicare card holder with part A and B, Right? Right. Okay. So she don't mind me asking, mom, do you have ... | 0.950377 | 349 | [{'text': 'Hello?', 'start': 1360, 'end': 1680, 'confidence': 0.94311523, 'speaker': None}, {'text': 'Hello?', 'start': 2560, 'end': 3120, 'confidence': 0.97875977, 'speaker': None}, {'text': 'Yes,', 'start': 4080, 'end': 4480, 'confidence': 0.9819336, 'speaker': None}, {'text': 'hello.', 'start': 4480, 'end': 4800, 'c... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Yes, hello, good morning, my name is [PERSON_NAME] and I'm calling from [ORGANIZATION] [ORGANIZATION]. Am I speaking [PERSON_NAME] [PERSON_NAME]? Hello, [PERSON_NAME]. So ma' am, this call is just regarding for your additional benefits without any cost. Okay. And if I may just ask, do you have a [MEDICAL_... | 0.943643 | 347 | [{'text': 'Hello?', 'start': 480, 'end': 800, 'confidence': 0.91064453, 'speaker': None}, {'text': 'Hello?', 'start': 1280, 'end': 1760, 'confidence': 0.92871094, 'speaker': None}, {'text': 'Yes,', 'start': 2480, 'end': 2920, 'confidence': 0.9868164, 'speaker': None}, {'text': 'hello,', 'start': 2920, 'end': 3360, 'con... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hi, am I speaking to [PERSON_NAME] [PERSON_NAME]? Yes. Okay, so [PERSON_NAME], this is [PERSON_NAME]. I'm the one who called you yesterday. Do you still remember me? Not particularly, but go ahead. Yeah, so [PERSON_NAME], this is regarding about your additional Medicare benefits at no cost to you. Okay, Already ... | 0.948598 | 150 | [{'text': 'Hello?', 'start': 17440, 'end': 17760, 'confidence': 0.7832031, 'speaker': None}, {'text': 'Hi,', 'start': 19360, 'end': 19800, 'confidence': 0.98999023, 'speaker': None}, {'text': 'am', 'start': 19800, 'end': 20040, 'confidence': 0.99853516, 'speaker': None}, {'text': 'I', 'start': 20040, 'end': 20160, 'con... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes, hello, Good day. My name is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]. How are you doing? Okay. That's good to hear. By the way, I'm calling about your benefits and I do believe you are a Medicare card holder with part A and B, right? Yes. Okay, so if you don't mind me asking, do you h... | 0.948421 | 301 | [{'text': 'Hello?', 'start': 1040, 'end': 1360, 'confidence': 0.9543457, 'speaker': None}, {'text': 'Yes,', 'start': 3360, 'end': 3800, 'confidence': 0.89404297, 'speaker': None}, {'text': 'hello,', 'start': 3800, 'end': 4160, 'confidence': 0.98046875, 'speaker': None}, {'text': 'Good', 'start': 4160, 'end': 4400, 'con... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes, I'm looking for [PERSON_NAME] comp. This is she. Okay. Ma' am, this is [PERSON_NAME], the one who called you before about your healthcare benefits. Ma' am, I am the one who provided your healthcare benefits and this is just like a follow up call, okay? Oh, okay, you're from [LOCATION]. Yes. Okay. Okay. So [... | 0.947106 | 809 | [{'text': 'Hello?', 'start': 17360, 'end': 17760, 'confidence': 0.98339844, 'speaker': None}, {'text': 'Yes,', 'start': 19360, 'end': 19760, 'confidence': 0.9897461, 'speaker': None}, {'text': "I'm", 'start': 19760, 'end': 20000, 'confidence': 0.9980469, 'speaker': None}, {'text': 'looking', 'start': 20000, 'end': 2012... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello, good morning. This is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]. How are you doing today? I'm doing okay. Okay, that's good to hear, sir. And this call is regarding for your benefits at no cost to you. Okay, so I believe that you are a Medicare card holder with part A and B. I... | 0.951926 | 932 | [{'text': 'Hello,', 'start': 960, 'end': 1280, 'confidence': 0.93896484, 'speaker': None}, {'text': 'good', 'start': 2080, 'end': 2400, 'confidence': 0.9970703, 'speaker': None}, {'text': 'morning.', 'start': 2400, 'end': 2680, 'confidence': 1.0, 'speaker': None}, {'text': 'This', 'start': 2680, 'end': 2920, 'confidenc... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello. Hi, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? I'm okay, how are you? I'm great also, thank you so much for asking. So the reason of my call is to provide your additional coverage in your Medicare insurance at no cost to you. Okay? Uh huh. Okay. So do you have also a [ME... | 0.95334 | 564 | [{'text': 'Hello.', 'start': 800, 'end': 1120, 'confidence': 0.97436523, 'speaker': None}, {'text': 'Hi,', 'start': 2080, 'end': 2480, 'confidence': 0.99658203, 'speaker': None}, {'text': 'this', 'start': 2480, 'end': 2680, 'confidence': 0.9980469, 'speaker': None}, {'text': 'is', 'start': 2680, 'end': 2840, 'confidenc... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello, sir. Hello? Yes, [PERSON_NAME], I'm so sorry for the disconnection of the call. I have now the information of your good [OCCUPATION] here. Okay. Okay. Okay. So the name of your good [OCCUPATION] here, it's [PERSON_NAME] [PERSON_NAME], right? Yeah. And this is from [LOCATION] [LOCATION], right? Yes. Okay. [LOCATI... | 0.955231 | 230 | [{'text': 'Hello,', 'start': 17440, 'end': 17720, 'confidence': 0.94970703, 'speaker': None}, {'text': 'sir.', 'start': 17720, 'end': 18160, 'confidence': 0.99902344, 'speaker': None}, {'text': 'Hello?', 'start': 18960, 'end': 19440, 'confidence': 0.95654297, 'speaker': None}, {'text': 'Yes,', 'start': 20480, 'end': 20... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Yeah, yeah, hi sir, good morning. By the way, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION] on a recorded line. So is this Mr. [PERSON_NAME] [PERSON_NAME]? Right. Yeah. Okay, great. And Mr. [PERSON_NAME], this is a follow up call, sir, regarding your benefits throug... | 0.958021 | 442 | [{'text': 'Hello?', 'start': 11520, 'end': 11920, 'confidence': 0.9926758, 'speaker': None}, {'text': 'Hello?', 'start': 14000, 'end': 14560, 'confidence': 0.98339844, 'speaker': None}, {'text': 'Yeah,', 'start': 16079, 'end': 16640, 'confidence': 0.91845703, 'speaker': None}, {'text': 'yeah,', 'start': 16960, 'end': 1... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes, hello, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? Okay. Yeah. So may ask, do you have [MEDICAL_CONDITION] [MEDICAL_CONDITION] [MEDICAL_CONDITION], [MEDICAL_CONDITION] [MEDICAL_CONDITION] or [MEDICAL_CONDITION]? Yeah. Okay, so as I find here that you are qualified to... | 0.945372 | 645 | [{'text': 'Hello?', 'start': 240, 'end': 560, 'confidence': 0.8796387, 'speaker': None}, {'text': 'Yes,', 'start': 1520, 'end': 1960, 'confidence': 0.7548828, 'speaker': None}, {'text': 'hello,', 'start': 1960, 'end': 2360, 'confidence': 0.9453125, 'speaker': None}, {'text': 'this', 'start': 2360, 'end': 2600, 'confide... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Yes, hello, ma' am, good afternoon. My name is [PERSON_NAME] and I'm calling from [ORGANIZATION] [ORGANIZATION]. How are you doing? I'm okay. Okay, that's great. So, ma' am, the reason of my call is just to provide your additional benefits at no cost. Okay. And if I just ask, do you have [MEDICAL_CONDITIO... | 0.942956 | 573 | [{'text': 'Hello?', 'start': 960, 'end': 1280, 'confidence': 0.8688965, 'speaker': None}, {'text': 'Hello?', 'start': 1920, 'end': 2480, 'confidence': 0.99438477, 'speaker': None}, {'text': 'Yes,', 'start': 3440, 'end': 3880, 'confidence': 0.7973633, 'speaker': None}, {'text': 'hello,', 'start': 3880, 'end': 4280, 'con... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Hello? So I called you back now, [PERSON_NAME], are you here? Okay, so that's great. So, and your. You said you are interested to get this [MEDICAL_PROCESS] [MEDICAL_PROCESS] [MEDICAL_PROCESS], right? This is me, [PERSON_NAME], the one who called you earlier for your [MEDICAL_PROCESS] [MEDICAL_PROCESS] [M... | 0.945839 | 849 | [{'text': 'Hello?', 'start': 13520, 'end': 13840, 'confidence': 0.80981445, 'speaker': None}, {'text': 'Hello?', 'start': 22080, 'end': 22560, 'confidence': 0.66503906, 'speaker': None}, {'text': 'Hello?', 'start': 23440, 'end': 23920, 'confidence': 0.92626953, 'speaker': None}, {'text': 'So', 'start': 23920, 'end': 24... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? [PERSON_NAME]. Her long call. Hello? I said hello. Hi, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you today, ma' am? I'm fine. It's good to hear. So ma' am, the reason of my call here is to provide your additional benefits at no cost to you. Okay? Okay. Okay. So may ask, what... | 0.956677 | 333 | [{'text': 'Hello?', 'start': 480, 'end': 800, 'confidence': 0.9824219, 'speaker': None}, {'text': '[PERSON_NAME].', 'start': 3120, 'end': 3840, 'confidence': 0.77994794, 'speaker': None}, {'text': 'Her', 'start': 5600, 'end': 5880, 'confidence': 0.3317871, 'speaker': None}, {'text': 'long', 'start': 5880, 'end': 6120, ... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? So, I'm sorry, we found it. We found the card. Okay, that's great. So can you verify it to me now? What do you need to know? The Medicare number. Where would that be? It's a letter with a number. Okay, it's [HEALTHCARE_NUMBER] [HEALTHCARE_NUMBER] [HEALTHCARE_NUMBER], [HEALTHCARE_NUMBER] [HEALTHCARE_NUMBER... | 0.945929 | 438 | [{'text': 'Hello?', 'start': 3920, 'end': 4240, 'confidence': 0.98168945, 'speaker': None}, {'text': 'Hello?', 'start': 4960, 'end': 5440, 'confidence': 0.7788086, 'speaker': None}, {'text': 'So,', 'start': 5520, 'end': 5920, 'confidence': 0.9550781, 'speaker': None}, {'text': "I'm", 'start': 6240, 'end': 6560, 'confid... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yeah, hi, good morning. By the way, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. Is this [PERSON_NAME] [PERSON_NAME]? Hello, can you hear me? Yes, I can. All right, so Mr. [PERSON_NAME], this call is regarding for your additional benefits at no Cost to youk. So I believe you are a Medi... | 0.951229 | 661 | [{'text': 'Hello?', 'start': 560, 'end': 880, 'confidence': 0.94262695, 'speaker': None}, {'text': 'Yeah,', 'start': 1360, 'end': 1720, 'confidence': 0.944987, 'speaker': None}, {'text': 'hi,', 'start': 1720, 'end': 1960, 'confidence': 0.9797363, 'speaker': None}, {'text': 'good', 'start': 1960, 'end': 2160, 'confidenc... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yeah, hi, good morning. This is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you doing today? Okay. Okay, that's good to hear. And this call is regarding. For your benefits at no cost to you. Okay. And ma' am, I just want to ask, are you diagnosed with [MEDICAL_CONDITION], [MEDICAL_CON... | 0.95693 | 961 | [{'text': 'Hello?', 'start': 640, 'end': 960, 'confidence': 0.97802734, 'speaker': None}, {'text': 'Yeah,', 'start': 960, 'end': 1320, 'confidence': 0.93375653, 'speaker': None}, {'text': 'hi,', 'start': 1320, 'end': 1600, 'confidence': 0.92333984, 'speaker': None}, {'text': 'good', 'start': 1600, 'end': 1840, 'confide... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes, how can I help you? Hi. Hi, ma' am. Good day. This is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you doing? Okay, that's great to hear. So the reason why I'm calling you this is regarding about your additional benefit at no cost to you. So since we're under Medicare, I do believe you are a Me... | 0.959238 | 375 | [{'text': 'Hello?', 'start': 880, 'end': 1200, 'confidence': 0.8383789, 'speaker': None}, {'text': 'Yes,', 'start': 2320, 'end': 2800, 'confidence': 0.85424805, 'speaker': None}, {'text': 'how', 'start': 2880, 'end': 3160, 'confidence': 0.7080078, 'speaker': None}, {'text': 'can', 'start': 3160, 'end': 3320, 'confidenc... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello, sir? What happened to your line? Did you hang up on me? Who did you hang up, sir? This is [PERSON_NAME] again. Yeah, yeah. So your first name is [PERSON_NAME] and your last name is [PERSON_NAME], right? Right. Okay. Oh yeah, yeah. And [PERSON_NAME] may have your physical address or your home address, sir.... | 0.942151 | 361 | [{'text': 'Hello?', 'start': 9680, 'end': 10000, 'confidence': 0.89038086, 'speaker': None}, {'text': 'Hello,', 'start': 10400, 'end': 10800, 'confidence': 0.9890137, 'speaker': None}, {'text': 'sir?', 'start': 10800, 'end': 11120, 'confidence': 0.99731445, 'speaker': None}, {'text': 'What', 'start': 11120, 'end': 1136... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Hello? Yes, this [PERSON_NAME] [PERSON_NAME]. Hi, [PERSON_NAME], this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. I'm one of the [OCCUPATION] here in [ORGANIZATION] [ORGANIZATION]. And the reason of my call, [PERSON_NAME], have is to provide your additional coverage and your Medicar... | 0.943463 | 216 | [{'text': 'Hello?', 'start': 8400, 'end': 8720, 'confidence': 0.9692383, 'speaker': None}, {'text': 'Hello?', 'start': 18000, 'end': 18480, 'confidence': 0.8625488, 'speaker': None}, {'text': 'Hello?', 'start': 19200, 'end': 19680, 'confidence': 0.97509766, 'speaker': None}, {'text': 'Yes,', 'start': 20320, 'end': 2076... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes. Hello, Ms. [PERSON_NAME], is it me again? [PERSON_NAME]? What happened to the line? I don't know. Okay, Nothing to worry Ms. [PERSON_NAME], because the reason why I'm calling you again because I'm going to process you now for your additional binding benefits for your [MEDICAL_CONDITION] [MEDICAL_CONDITION] ... | 0.960917 | 304 | [{'text': 'Hello?', 'start': 16160, 'end': 16480, 'confidence': 0.92333984, 'speaker': None}, {'text': 'Yes.', 'start': 17760, 'end': 18160, 'confidence': 0.9926758, 'speaker': None}, {'text': 'Hello,', 'start': 18160, 'end': 18440, 'confidence': 0.9987793, 'speaker': None}, {'text': 'Ms.', 'start': 18440, 'end': 18600... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hi. Good afternoon, sir. This is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you doing? All right. Okay, that's great to hear. So the reason why I'm calling you this is regarding about your additional benefit at no cost to you. So since we're under Medicare, I do believe you are a Medicare card hol... | 0.950401 | 776 | [{'text': 'Hello?', 'start': 1040, 'end': 1360, 'confidence': 0.8383789, 'speaker': None}, {'text': 'Hi.', 'start': 5040, 'end': 5480, 'confidence': 0.9934082, 'speaker': None}, {'text': 'Good', 'start': 5480, 'end': 5760, 'confidence': 0.99609375, 'speaker': None}, {'text': 'afternoon,', 'start': 5760, 'end': 6280, 'c... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello, Good day, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]. How are you doing today? Fine. Okay, that's great to hear. And this call is regarding for your benefits at no cost to you. Okay, so I just want to ask, and please don't get me wrong here. Are you diagnosed with [MEDI... | 0.949624 | 694 | [{'text': 'Hello,', 'start': 560, 'end': 880, 'confidence': 0.85058594, 'speaker': None}, {'text': 'Good', 'start': 2320, 'end': 2640, 'confidence': 0.9746094, 'speaker': None}, {'text': 'day,', 'start': 2640, 'end': 2960, 'confidence': 0.9970703, 'speaker': None}, {'text': 'this', 'start': 3120, 'end': 3360, 'confiden... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yeah, hi, ma' am, good morning. This is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]. Is this Mrs. [PERSON_NAME] [PERSON_NAME]? Right? Yes. Okay, great. So, Mrs. [PERSON_NAME], this call is regarding me for your benefits at no cost to you. Okay. And I just want to ask, are you ex... | 0.948565 | 654 | [{'text': 'Hello?', 'start': 11200, 'end': 11520, 'confidence': 0.9484863, 'speaker': None}, {'text': 'Yeah,', 'start': 12240, 'end': 12600, 'confidence': 0.8823242, 'speaker': None}, {'text': 'hi,', 'start': 12600, 'end': 12920, 'confidence': 0.9321289, 'speaker': None}, {'text': "ma'", 'start': 12920, 'end': 13160, '... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? [PERSON_NAME]? Yeah, Hi, [PERSON_NAME]. This is [PERSON_NAME] [PERSON_NAME] and just talk to your [OCCUPATION]. [PERSON_NAME]. [PERSON_NAME] [PERSON_NAME], right? Yeah. [PERSON_NAME] [PERSON_NAME]. Yeah. Okay, so your [OCCUPATION] says was approved this additional benefits. I am going to transfer you now to the ... | 0.93169 | 328 | [{'text': 'Hello?', 'start': 16880, 'end': 17080, 'confidence': 0.99072266, 'speaker': None}, {'text': '[PERSON_NAME]?', 'start': 17080, 'end': 17680, 'confidence': 0.84228516, 'speaker': None}, {'text': 'Yeah,', 'start': 18960, 'end': 19440, 'confidence': 0.78597003, 'speaker': None}, {'text': 'Hi,', 'start': 20000, '... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes, hello, sir, good day. My name is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]. How are you doing? I'm doing pretty good. How about yourself? Okay, I'm doing great also. I'm blessed. Thank you for asking. Okay, so by the way, sir, this call is about your benefits at no cost to you. Okay. A... | 0.939537 | 777 | [{'text': 'Hello?', 'start': 1040, 'end': 1360, 'confidence': 0.8054199, 'speaker': None}, {'text': 'Yes,', 'start': 2480, 'end': 3040, 'confidence': 0.9838867, 'speaker': None}, {'text': 'hello,', 'start': 4320, 'end': 4680, 'confidence': 0.99902344, 'speaker': None}, {'text': 'sir,', 'start': 4680, 'end': 4920, 'conf... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Hello, good morning, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. Am I speaking with [PERSON_NAME] [PERSON_NAME]? Right. Yeah. All right. So [PERSON_NAME], I'm calling about your benefits and I believe you are a Medicare card [LOCATION] part A and B, correct? Right. Okay, great.... | 0.93967 | 723 | [{'text': 'Hello?', 'start': 1760, 'end': 2080, 'confidence': 0.8605957, 'speaker': None}, {'text': 'Hello?', 'start': 4640, 'end': 5200, 'confidence': 0.9572754, 'speaker': None}, {'text': 'Hello,', 'start': 6240, 'end': 6680, 'confidence': 0.9265137, 'speaker': None}, {'text': 'good', 'start': 6680, 'end': 6920, 'con... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yeah, hello, good morning. This is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. I'm looking for [PERSON_NAME] [PERSON_NAME]. This is her. Okay, great. So, [PERSON_NAME], I hope you still remember me. I am the one who called you last time. Do you still remember me? Not really. Okay, that will b... | 0.945698 | 566 | [{'text': 'Hello?', 'start': 13760, 'end': 14080, 'confidence': 0.80029297, 'speaker': None}, {'text': 'Yeah,', 'start': 14960, 'end': 15400, 'confidence': 0.8802083, 'speaker': None}, {'text': 'hello,', 'start': 15400, 'end': 15920, 'confidence': 0.9970703, 'speaker': None}, {'text': 'good', 'start': 16160, 'end': 164... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Let me speak with various. Hi, my friends. Who's speaking? Hi, this is [PERSON_NAME] [PERSON_NAME]. I'm one of the [OCCUPATION] here in [ORGANIZATION] [ORGANIZATION]. So how's your day so far, ma' am? Very good. Okay, it's good to hear. So my colleague earlier was talked to you, right? I don't know what you said. My co... | 0.953037 | 419 | [{'text': 'Let', 'start': 29760, 'end': 29880, 'confidence': 0.6748047, 'speaker': None}, {'text': 'me', 'start': 29880, 'end': 30080, 'confidence': 0.5307617, 'speaker': None}, {'text': 'speak', 'start': 30080, 'end': 30520, 'confidence': 0.97802734, 'speaker': None}, {'text': 'with', 'start': 30520, 'end': 30880, 'co... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Yes, hello, this is [PERSON_NAME] [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? Fine. How may I help you? I'm great. The reason of my call is to provide your additional benefits at no cost to you. Okay, that sounds good. Tell me about it. Okay. May I ask, do you have [MEDICAL_CONDITION] [MEDICAL... | 0.967541 | 357 | [{'text': 'Hello?', 'start': 880, 'end': 1200, 'confidence': 0.9135742, 'speaker': None}, {'text': 'Yes,', 'start': 2800, 'end': 3240, 'confidence': 0.8273926, 'speaker': None}, {'text': 'hello,', 'start': 3240, 'end': 3640, 'confidence': 0.94433594, 'speaker': None}, {'text': 'this', 'start': 3640, 'end': 3880, 'confi... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
Hello? Hello? Yes, hello, this is [PERSON_NAME] from [ORGANIZATION] [ORGANIZATION]. How are you? I'm fine, how are you? That's good to hear. Mostly good, thank you for asking. So I'm just calling about your benefits here and I do believe that you are a Medicare card holder with A part A and B active, is that right? Yes... | 0.942177 | 227 | [{'text': 'Hello?', 'start': 1760, 'end': 2160, 'confidence': 0.98876953, 'speaker': None}, {'text': 'Hello?', 'start': 2560, 'end': 3120, 'confidence': 0.96533203, 'speaker': None}, {'text': 'Yes,', 'start': 4800, 'end': 5240, 'confidence': 0.93969727, 'speaker': None}, {'text': 'hello,', 'start': 5240, 'end': 5520, '... | ['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', '... |
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