agentURL stringlengths 220 1.75k | dialogContent stringlengths 128 4.94k | dialogHeader stringlengths 156 168 |
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{'doc_id': '1089', 'turn': '2', 'tweet_ID': '1244763803079847938', 'url': 'https://web.archive.org/web/20200308221043/https://support.google.com/youtube/answer/7367146?hl=en', 'url_utterance': '@TheCoachPlaysYT Thanks for the tag – Since AdSense policies allows one account per publisher only, you should cancel any dupl... | [{'client': 'TheCoachPlaysYT', 'datetime': '2020-03-30T22:45:57.000Z', 'message': '@TeamYouTube Trying to apply for monetization, and Google Adsense says error due to multiple Adsense accounts, but I never did! There is no one to help with this, no one to call, and I’m extremely frustrated. Please respond and help', 't... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-30T22:45:57.000Z', 'duration': '00:23:54.0', 'messageCount': '2', 'sessionID': 'Np6WQ1BPeSZAnB53OnvE_2'} |
{'doc_id': '8443', 'turn': '2', 'tweet_ID': '1230971212928606208', 'url': 'https://support.rockstargames.com/categories', 'url_utterance': '@kxrma_media Please open a ticket and we would be happy to help you personally: https://support.rockstargames.com/categories *MS'} | [{'client': 'kxrma_media', 'datetime': '2020-02-21T21:34:11.000Z', 'message': 'Is that meant to happen @RockstarSupport @Dat_Saintsfan @RockstarGames link', 'tweet_ID': '1230968985660936192'}] | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-21T21:34:11.000Z', 'duration': '00:36:36.0', 'messageCount': '2', 'sessionID': 'ARGOPQDpacNgG48UwwCu'} |
{'doc_id': '8443', 'turn': '3', 'tweet_ID': '1239277703897001989', 'url': 'https://support.rockstargames.com/categories', 'url_utterance': '@JuanMarioOrtiz3 Please submit a ticket to https://support.rockstargames.com/categories and include the files from here: https://support.rockstargames.com/articles/200148686/System... | [{'client': 'JuanMarioOrtiz3', 'datetime': '2020-03-15T17:50:04.000Z', 'message': '@RockstarSupport I was trying to run gta v from the launcher and It said I was offline mode, I uninstall I after a lot of times to trying to connect with the server and now Im unable to dowload the launcher!! I cant even reach the page..... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-03-15T17:50:04.000Z', 'duration': '01:59:59.0', 'messageCount': '3', 'sessionID': 'mFe9TNWBCXralLIbyTYg'} |
{'doc_id': '2180', 'turn': '3', 'tweet_ID': '1242401820980494336', 'url': 'https://web.archive.org/web/20200406133515/https://www.spotify.com/us/premium', 'url_utterance': '@quikk995 Hey, thanks for reaching out! You can sign up for Premium at https://web.archive.org/web/20200406133515/https://www.spotify.com/us/premiu... | [{'client': 'Spotify', 'datetime': '2020-03-23T20:07:04.000Z', 'message': 'Grab your popcorn and watch @KelseaBallerini talk through her new album...snack by snack. See it now, only on #HotCountry 🍿 https://open.spotify.com/episode/5xqVzNvJ9WH7HyWFSHS0wc?context=spotify:playlist:37i9dQZF1DX1lVhptIYRda&si=vyMuaLIeTSSc3... | {'company': 'SpotifyCares', 'conversationDateTime': '2020-03-23T20:07:04.000Z', 'duration': '14:37:07.0', 'messageCount': '3', 'sessionID': 'zzQz0ix8HfL2hxObl1ls'} |
{'doc_id': '1168', 'turn': '6', 'tweet_ID': '1244814342178160643', 'url': 'https://web.archive.org/web/20200309040459/https://support.google.com/youtube/answer/1727191', 'url_utterance': '@motivehunt Sorry for the confusion – for issues with monetization on your channel, we recommend checking your email and the message... | [{'client': 'motivehunt', 'datetime': '2020-03-29T04:43:50.000Z', 'message': "@TeamYouTube @YouTube My channel has been demonetized due to re-used content and I was said that I could re-apply after 30 days but unfortunately, I can't even re-apply maybe it is a mistake could you please look further into this?nnI've atta... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-29T04:43:50.000Z', 'duration': '21:46:51.0', 'messageCount': '6', 'sessionID': 'PUO3FLHkTm18zIvmi2L0_2'} |
{'doc_id': '0290', 'turn': '5', 'tweet_ID': '1154857894183100416', 'url': 'https://web.archive.org/web/20190803225125/https://help.dropbox.com/files-folders/share/leave-shared-folder', 'url_utterance': '@wms_janet Thanks for clarifying that. Apologies for suggesting Smart sync. You could use selective syncfor the local... | [{'client': 'wms_janet', 'datetime': '2019-07-26T20:37:05.000Z', 'message': '@DropboxSupport HELP! Just migrated to a new computer. Moved dropbox folder to new computer to avoid downloading all folders, then linked DB app to acct and popups showed "joining" a bunch of groups then my DB overflowed!!', 'tweet_ID': '11548... | {'company': 'DropboxSupport', 'conversationDateTime': '2019-07-26T20:37:05.000Z', 'duration': '00:18:47.0', 'messageCount': '5', 'sessionID': '9mMqiVPuwInYZDY1MoUv_2'} |
{'doc_id': '1744', 'turn': '2', 'tweet_ID': '1224736686963396611', 'url': 'https://web.archive.org/web/20200401223132/https://helpx.adobe.com/in/creative-cloud/help/uninstall-creative-cloud-desktop-app.html', 'url_utterance': '@tylersatre Hi Tyler, sorry to hear about the trouble. To uninstall Adobe Illustrator, please... | [{'client': 'tylersatre', 'datetime': '2020-02-04T14:27:36.000Z', 'message': '@Adobe Uninstalling Illustrator requires me to log in to Creative Cloud (CC)... trying to uninstall CC fails because Illustrator is still there.nnThat’s some bad UX there. Though possibly done in purpose as a dark pattern.', 'tweet_ID': '1224... | {'company': 'AdobeCare', 'conversationDateTime': '2020-02-04T14:27:36.000Z', 'duration': '02:21:39.0', 'messageCount': '2', 'sessionID': 'u4191yMNHuxM1TemVmuP_2'} |
{'doc_id': '9571', 'turn': '2', 'tweet_ID': '1245121553446178817', 'url': 'https://support.apple.com/en-us/HT202039', 'url_utterance': '@MrsD2710 Thanks for reaching out to us for assistance. You can use the following article to cancel your current subscription and find information to request a refund under the “Learn ... | [{'client': 'MrsD2710', 'datetime': '2020-03-31T19:25:49.000Z', 'message': '@AppleSupport ello! I’ve got a year long subscription to @HeadspaceHelp which I intended to cancel before it began. I’ve also since discovered that teachers (I am one) can access the app for free. Headspace have been incredible helpful already ... | {'company': 'AppleSupport', 'conversationDateTime': '2020-03-31T19:25:49.000Z', 'duration': '19:12:23.0', 'messageCount': '2', 'sessionID': 'SFVgKqPZgKm4fbuZtWmp'} |
{'doc_id': '2007', 'turn': '2', 'tweet_ID': '1240363235297177600', 'url': 'https://web.archive.org/web/20200403125332/https://support.apple.com/en-us/HT204759', 'url_utterance': '@FlyEaglesFly_43 Hi. That is not from Apple. Read more here: https://web.archive.org/web/20200403125332/https://support.apple.com/en-us/HT204... | [{'client': 'FlyEaglesFly_43', 'datetime': '2020-03-18T19:05:44.000Z', 'message': '@AppleSupport is this legit? link', 'tweet_ID': '1240353714516434944'}] | {'company': 'AppleSupport', 'conversationDateTime': '2020-03-18T19:05:44.000Z', 'duration': '00:37:50.0', 'messageCount': '2', 'sessionID': '6DkN3NqJVKlQ7mtUBw1i'} |
{'doc_id': '1804', 'turn': '2', 'tweet_ID': '1239411645589356546', 'url': 'https://web.archive.org/web/20200401232209/https://community.adobe.com/t5/premiere-pro/faq-how-to-change-the-video-renderer-in-premiere-pro/td-p/9851383?page=1', 'url_utterance': "@marcelfrommd Hi there, we've got your back. What are your system... | [{'client': 'marcelfrommd', 'datetime': '2020-03-15T20:22:23.000Z', 'message': 'anyone know why this green bar is going across my video? its the editor not my clip, i tried a different editor and the screen just went black at that same point? @AdobePremiere @AdobeCare link', 'tweet_ID': '1239285839051571202'}] | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-15T20:22:23.000Z', 'duration': '23:34:00.0', 'messageCount': '2', 'sessionID': 'osTUmpqGzx55aeIXUrpJ'} |
{'doc_id': '1031', 'turn': '2', 'tweet_ID': '1227564186303156226', 'url': 'https://web.archive.org/web/20200307220312/https://support.google.com/accounts/answer/140921', 'url_utterance': '@amjster Hi there. This guide may help: https://web.archive.org/web/20200307220312/https://support.google.com/accounts/answer/140921... | [{'client': 'amjster', 'datetime': '2020-01-21T12:42:54.000Z', 'message': "@Google am constantly being notified that someone at the other side of the world is trying to recover my @gmail account. It is so easy to accidentally click on 'Yes' to the Q: Is this you? Can you make this more secure ? @troyhunt #hack #securit... | {'company': 'Google', 'conversationDateTime': '2020-01-21T12:42:54.000Z', 'duration': '-23:21:49.', 'messageCount': '2', 'sessionID': 'y6ac7tljCsT62FUT5eLX'} |
{'doc_id': '1657', 'turn': '2', 'tweet_ID': '1158437369160376326', 'url': 'https://web.archive.org/web/20200401203825/http://apple.co/GetSupport', 'url_utterance': '@GidCudi Hello there. The guidance in this support article may help with exporting that presentation with audio: https://support.apple.com/guide/keynote/ex... | [{'client': 'GidCudi', 'datetime': '2019-08-05T17:48:13.000Z', 'message': '@AppleSupport what’s up with Keynote and the audio from presentations never being exported to movie with the recorded slides? Major issue for me', 'tweet_ID': '1158434546079227905'}] | {'company': 'AppleSupport', 'conversationDateTime': '2019-08-05T17:48:13.000Z', 'duration': '00:11:13.0', 'messageCount': '2', 'sessionID': 'PrrPRmi1tbR3LFHtmpGW_2'} |
{'doc_id': '8624', 'turn': '6', 'tweet_ID': '1232318703548502020', 'url': 'https://help.dropbox.com/accounts-billing/payments-billing/invoices-receipts', 'url_utterance': '@LynnFarnham Lynn, for personal accounts, you’ll find your receipts on your Billing page in your account settings. For Business accounts, only the t... | [{'client': 'LynnFarnham', 'datetime': '2020-02-24T22:26:01.000Z', 'message': '@DropboxSupport I need assistance with login to my admin console. #frustrated #noonetotalkto', 'tweet_ID': '1232069193534709760'}, {'agent': 'DropboxSupport', 'datetime': '2020-02-24T22:43:47.000Z', 'message': "@LynnFarnham Hi Lynn, we're he... | {'company': 'DropboxSupport', 'conversationDateTime': '2020-02-24T22:26:01.000Z', 'duration': '16:31:27.0', 'messageCount': '6', 'sessionID': 'RqFzGVjmembUaNEPw2th_2'} |
{'doc_id': '1657', 'turn': '2', 'tweet_ID': '1238562042212241411', 'url': 'https://web.archive.org/web/20200401203825/http://apple.co/GetSupport', 'url_utterance': '@corentis We’d like to help. As you’re having issues with that charge, you can attempt to resolve it using these steps: https://web.archive.org/web/2020040... | [{'client': 'corentis', 'datetime': '2020-03-13T20:14:58.000Z', 'message': '@AppleMusic @Apple you guys are some scrammers I just renewed my music subscription which I got charged twice for and your staff still haven’t refunded me my money and now all of a sudden I had to re-verify my account to prove I’m a student the... | {'company': 'AppleSupport', 'conversationDateTime': '2020-03-13T20:14:58.000Z', 'duration': '00:11:18.0', 'messageCount': '2', 'sessionID': 'yHD6AqpXj9K092krBotk_2'} |
{'doc_id': '1159', 'turn': '2', 'tweet_ID': '1242844471307403264', 'url': 'https://web.archive.org/web/20200309035302/https://support.google.com/adsense/troubleshooter/2707037', 'url_utterance': '@MQStudio3 Thanks for reaching out – it looks like your monetization was disabled due to invalid click activity. If you feel... | [{'client': 'MQStudio3', 'datetime': '2020-03-25T06:59:19.000Z', 'message': 'Dear @TeamYouTube i have already completed 4k hours and 1k subscribers in previous 365 days and my channel is under review but monetization is not enable ..plzzz guide me ....nhttp://youtube.com/UC1DsZ-fVu_rsPXti84YBpBg', 'tweet_ID': '12427076... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-25T06:59:19.000Z', 'duration': '09:03:48.0', 'messageCount': '2', 'sessionID': 'qgLaTUWkjHpIiWQ0CEyh'} |
{'doc_id': '0549', 'turn': '2', 'tweet_ID': '1151368329979817984', 'url': 'https://web.archive.org/web/20191216080911/https://help.yahoo.com/kb/SLN2051.html', 'url_utterance': '@arru139 Hi Kumar! Please try our automated-recovery process: https://web.archive.org/web/20191216080911/https://help.yahoo.com/kb/SLN2051.html... | [{'client': 'arru139', 'datetime': '2019-07-17T05:46:03.000Z', 'message': "@YahooCare I have forget my password and mbl number I don't have now how to Access my email I have answer to security question Reply soon", 'tweet_ID': '1151367438480695296'}] | {'company': 'YahooCare', 'conversationDateTime': '2019-07-17T05:46:03.000Z', 'duration': '00:03:32.0', 'messageCount': '2', 'sessionID': 'AV880VZBs005Wob0hEvs'} |
{'doc_id': '0468', 'turn': '4', 'tweet_ID': '1227216407798198273', 'url': 'https://web.archive.org/web/20191105040149/https://support.microsoft.com/en-ca/devices', 'url_utterance': "@HayleyOConnell7 2/2 Let's try registering your Surface device first here: https://web.archive.org/web/20191105040149/https://support.micr... | [{'client': 'HayleyOConnell7', 'datetime': '2020-02-11T10:34:51.000Z', 'message': '@MicrosoftHelps my surface laptop is just over a year old, in October the charger decided to stop working, I am living/working in Africa and have been unable to find a replacement Microsoft charger since, I cannot call the helpline due t... | {'company': 'MicrosoftHelps', 'conversationDateTime': '2020-02-11T10:34:51.000Z', 'duration': '02:27:55.0', 'messageCount': '4', 'sessionID': 'OAvGCdBnWOmX9k4X3iql'} |
{'doc_id': '1740', 'turn': '4', 'tweet_ID': '1234712026418700288', 'url': 'https://web.archive.org/web/20200401222649/https://helpx.adobe.com/photoshop/using/preferences.html', 'url_utterance': "@GarthFT Hi there, sorry to hear about this. Would you mind resetting Photoshop's preferences & see if it helps?xa0See: h... | [{'client': 'GarthFT', 'datetime': '2020-03-03T03:14:22.000Z', 'message': 'Over the weekend I think Photoshop updated and by making it “better” @adobe made it worse. Now the eraser tool only comes up when I actively press my stylus’ eraser. It no longer comes up by just flipping the stylus over. Except sometimes I can ... | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-03T03:14:22.000Z', 'duration': '04:27:05.0', 'messageCount': '4', 'sessionID': 'd26yW5nRb8KOkHnlO8sB'} |
{'doc_id': '1566', 'turn': '2', 'tweet_ID': '1154770606208032768', 'url': 'https://web.archive.org/web/20200331180938/https://www.dropbox.com/forgot', 'url_utterance': '@davidwe95058807 Hi David, if you don’t know your Dropbox password, you can reset it from here: https://web.archive.org/web/20200331180938/https://www.... | [{'client': 'DavidWe95058807', 'datetime': '2019-07-26T13:52:25.000Z', 'message': '@Dropbox HI, I just downloaded dropbox yesterday, and now tried to download the app, my Mac does not remember the pwd to set it up. Do I need two separate passwords if I have the app? What does the accessibility request mean?', 'tweet_ID... | {'company': 'DropboxSupport', 'conversationDateTime': '2019-07-26T13:52:25.000Z', 'duration': '01:16:36.0', 'messageCount': '2', 'sessionID': 'jq1bnvthBIQ1oS3kXpJs'} |
{'doc_id': '1679', 'turn': '7', 'tweet_ID': '1245406097642598400', 'url': 'https://web.archive.org/web/20200401212153/https://creatoracademy.youtube.com/page/lesson/advertiser-friendly', 'url_utterance': "@BlameTC Thanks for the tag – we'll pass it along and get back to you when we know more. Also, the best resource to... | [{'client': 'BlameTC', 'datetime': '2020-04-01T15:28:01.000Z', 'message': 'Hey @ytcreators @YouTube your new system is screwing over creators! watch 5sec of this vid and explain to me how your review messed up so badly to falsely mark it "dangerous stunts and pranks" its a vid showing new items in overwatch! nneeds to ... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-04-01T15:28:01.000Z', 'duration': '02:14:05.0', 'messageCount': '7', 'sessionID': 'Lw0mRrJppf0Fqb45NDST'} |
{'doc_id': '0182', 'turn': '4', 'tweet_ID': '1245634925803352064', 'url': 'https://web.archive.org/web/20190518092524/https://helpx.adobe.com/in/after-effects/tutorials.html', 'url_utterance': "@RellyBenitez Hi there, I'd recommend that you start here: After Effects - https://web.archive.org/web/20190518092524/https://... | [{'client': 'RellyBenitez', 'datetime': '2020-03-31T19:45:02.000Z', 'message': '@AdobePremiere @Photoshop @AdobeAE - some tutorials should come with video.', 'tweet_ID': '1245074645855813637'}, {'client1': 'AdobePremiere', 'datetime': '2020-04-01T00:40:28.000Z', 'message': '@RellyBenitez Happy to send some tutorial vid... | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-31T19:45:02.000Z', 'duration': '13:06:21.0', 'messageCount': '4', 'sessionID': 'O2YhYDbWX3zqW7jyJg46'} |
{'doc_id': '1953', 'turn': '4', 'tweet_ID': '1243957037555494912', 'url': 'https://web.archive.org/web/20200403000218/https://community.ebay.com/t5/Announcements/bg-p/Announcements', 'url_utterance': "@laura__caroline We are helping sellers with fees during the virus! Click here for more information: https://web.archiv... | [{'client': 'laura__caroline', 'datetime': '2020-03-23T10:43:11.000Z', 'message': '@AskeBay are you going to put in some grace periods for normal sellers as some of us can’t get out to post as regular and it’s not fair for it to affect our accounts. We are selling to buy food shopping now more than ever and we need the... | {'company': 'AskeBay', 'conversationDateTime': '2020-03-23T10:43:11.000Z', 'duration': '07:00:53.0', 'messageCount': '4', 'sessionID': '7wuxMJBEcN1mGzsWfXQx_2'} |
{'doc_id': '8534', 'turn': '4', 'tweet_ID': '1231078206209511425', 'url': 'https://helpx.adobe.com/in/download-install/kb/adobe-sign-in-loop.html', 'url_utterance': "@bee_disco Thank you for the additional information. Please check the below given link's for the solution. https://community.adobe.com/t5/get-started/sign... | [{'client': 'bee_disco', 'datetime': '2020-02-22T03:25:35.000Z', 'message': "i'm actually going feral @creativecloud this sign in loop is absolutely nuts considering I can't use your products at all despite having a valid enterprise ID and license. not letting me get help outside of my school's support hours when this ... | {'company': 'AdobeCare', 'conversationDateTime': '2020-02-22T03:25:35.000Z', 'duration': '01:22:36.0', 'messageCount': '4', 'sessionID': 'bJXSURwa7pfkTLjaDvtB_2'} |
{'doc_id': '0421', 'turn': '6', 'tweet_ID': '1242850483150209024', 'url': 'https://web.archive.org/web/20191015222007/https://www.dropbox.com/login?cont=https%3A%2F%2Fwww.dropbox.com%2Faccount%2Fplan', 'url_utterance': '@paddingtonkt Alright then! Can you please take a screenshot this page: https://web.archive.org/web/... | [{'client': 'paddingtonkt', 'datetime': '2020-03-23T18:04:31.000Z', 'message': "@DropboxSupport I'm trying to cancel my free trail but I can't. Can you help?", 'tweet_ID': '1242150247037636609'}, {'agent': 'DropboxSupport', 'datetime': '2020-03-23T18:29:05.000Z', 'message': '@paddingtonkt Hi there, thanks for reaching ... | {'company': 'DropboxSupport', 'conversationDateTime': '2020-03-23T18:04:31.000Z', 'duration': '02:40:54.0', 'messageCount': '6', 'sessionID': '737X2jZ5i5pu1WAJOGAw_3'} |
{'doc_id': '8515', 'turn': '4', 'tweet_ID': '1228736524436561920', 'url': 'https://support.rockstargames.com/articles/360023825454/GTA-Online-Connection-Troubleshooting-for-Xbox-One', 'url_utterance': '@TheWispysGaming If you are experiencing connection issues, please try our steps located here: https://support.rocksta... | [{'client': 'TheWispysGaming', 'datetime': '2020-02-15T17:14:26.000Z', 'message': '@RockstarSupport apparently the servers are down for GTA Online on Xbox One link', 'tweet_ID': '1228729291019575296'}, {'agent': 'RockstarSupport', 'datetime': '2020-02-15T17:15:07.000Z', 'message': '@TheWispysGaming You can find our ser... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-15T17:14:26.000Z', 'duration': '00:28:44.0', 'messageCount': '4', 'sessionID': 'BjJhm7AdUDRYsPFBQ5VT_2'} |
{'doc_id': '9085', 'turn': '2', 'tweet_ID': '1156680070049804288', 'url': 'https://help.dropbox.com/files-folders/share/view-only-access', 'url_utterance': '@scottrageous ...send them a shared link instead https://help.dropbox.com/files-folders/share/view-only-access . To request that they upload content to your accoun... | [{'client': 'scottrageous', 'datetime': '2019-07-31T21:28:45.000Z', 'message': "Hey @Dropbox, if I'm paying for a premium account, and I invite a collaborator (not premium) to a folder that I created, you should NOT subject them to storage limits that I'm paying extra for! That makes no sense!!", 'tweet_ID': '115667810... | {'company': 'DropboxSupport', 'conversationDateTime': '2019-07-31T21:28:45.000Z', 'duration': '00:07:48.0', 'messageCount': '2', 'sessionID': 'k0fWTFRA432QevQiEb0t'} |
{'doc_id': '2251', 'turn': '2', 'tweet_ID': '1240709298021265408', 'url': 'https://web.archive.org/web/20200407022436/https://www.southwest.com', 'url_utterance': '@BeedsElizabeth So sorry for any disappointment, Elizabeth. We are not currently extending the promotion. Please see https://web.archive.org/web/20200407022... | [{'client': 'BeedsElizabeth', 'datetime': '2020-03-19T18:37:46.000Z', 'message': '@SouthwestAir are you considering extending your current promotion: Fly your way to up to 12,000 bonus points expiring on March 31 2020? w/ COVID 19 travel limited or suspended ...CDC health recommendations are to stay put but hate to mis... | {'company': 'SouthwestAir', 'conversationDateTime': '2020-03-19T18:37:46.000Z', 'duration': '00:57:20.0', 'messageCount': '2', 'sessionID': 'bsewflnxVNiVFOpNgMS8'} |
{'doc_id': '1673', 'turn': '2', 'tweet_ID': '1232364310036434945', 'url': 'https://web.archive.org/web/20200401205902/https://help.dropbox.com/accounts-billing/cancellations-refunds/cancel-mobile', 'url_utterance': '@TskiJohn Hey John, thanks for getting in touch. Do you want to cancel a trial or paid subscription? Hav... | [{'client': 'TskiJohn', 'datetime': '2020-02-25T17:45:24.000Z', 'message': '@DropboxSupport How can I cancel my account?', 'tweet_ID': '1232360962113572873'}] | {'company': 'DropboxSupport', 'conversationDateTime': '2020-02-25T17:45:24.000Z', 'duration': '00:13:18.0', 'messageCount': '2', 'sessionID': 'VHcELMhzFNkai8Z0iSxg_2'} |
{'doc_id': '8915', 'turn': '2', 'tweet_ID': '1240931113528373248', 'url': 'https://support.zoom.us/hc/en-us/articles/214973206-Scheduling-Recurring-Meetings', 'url_utterance': '@Jamie71018484 Hi Jamie, yes this is possible. More details on how to schedule a recurring meeting here: https://support.zoom.us/hc/en-us/artic... | [{'client': 'Jamie71018484', 'datetime': '2020-03-20T03:02:54.000Z', 'message': '@zoom_us is it possible to schedule a recurring meeting that uses my personal meeting ID?', 'tweet_ID': '1240836183023853568'}] | {'company': 'zoom_us', 'conversationDateTime': '2020-03-20T03:02:54.000Z', 'duration': '06:17:13.0', 'messageCount': '2', 'sessionID': 'ABMshPOxydSU8CX6dIOs'} |
{'doc_id': '2399', 'turn': '4', 'tweet_ID': '1243248906999345152', 'url': 'https://web.archive.org/web/20200407112308/https://www.dropbox.com/support', 'url_utterance': '@indieprice If you scroll further down on the page: https://web.archive.org/web/20200407112308/https://www.dropbox.com/support you will see the option... | [{'client': 'indieprice', 'datetime': '2020-03-26T17:58:34.000Z', 'message': 'Would love @Dropbox to stop charging me for a deleted account for a deleted email address!', 'tweet_ID': '1243235912202383361'}, {'agent': 'DropboxSupport', 'datetime': '2020-03-26T18:05:41.000Z', 'message': '@indieprice Hi Catti. We are sorr... | {'company': 'DropboxSupport', 'conversationDateTime': '2020-03-26T17:58:34.000Z', 'duration': '13:15:24.0', 'messageCount': '4', 'sessionID': 'Vu3ojWyehx5PZkPXCmbR_2'} |
{'doc_id': '2116', 'turn': '7', 'tweet_ID': '1231739852313460736', 'url': 'https://web.archive.org/web/20200405070325/https://helpx.adobe.com/support.html', 'url_utterance': "@BenjaminEdwards We're sorry to hear that. It looks like one-on-one support will be able to help you best. Please head here (https://web.archive.... | [{'client': 'BenjaminEdwards', 'datetime': '2020-02-23T19:23:46.000Z', 'message': '@Adobe @creativecloud trying to update Premiere to 14.0.2 at request of third party plug in, but CC isn’t giving me that option. Only 14.0.1. How can I get the new version?? Thanks!', 'tweet_ID': '1231660944406671361'}, {'client': 'Benja... | {'company': 'AdobeCare', 'conversationDateTime': '2020-02-23T19:23:46.000Z', 'duration': '05:26:19.0', 'messageCount': '7', 'sessionID': '1iihGYfOFj4LzZ3bd45u_2'} |
{'doc_id': '1173', 'turn': '4', 'tweet_ID': '1245103275734695936', 'url': 'https://web.archive.org/web/20200309040559/https://support.google.com/youtube/troubleshooter/3219097', 'url_utterance': '@AdventuresBrian Hmm, do you have another email address where this channel may be linked to? Check out this troubleshooter g... | [{'client': 'AdventuresBrian', 'datetime': '2020-03-31T15:13:04.000Z', 'message': '@YouTube help?? I can open my account but my channel has vanished so I cannot add new content? My channel does still exist though they just are not connected? ☹️🐾', 'tweet_ID': '1245006201269760002'}, {'agent': 'TeamYouTube', 'datetime'... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-31T15:13:04.000Z', 'duration': '06:25:44.0', 'messageCount': '4', 'sessionID': 'cUIm5gsZlkmWuCPbDU1H_2'} |
{'doc_id': '2202', 'turn': '2', 'tweet_ID': '1149827559984631809', 'url': 'https://web.archive.org/web/20200406170503/https://www.dropbox.com/plus', 'url_utterance': '@Xuxette Hey - there sure is! Check out the steps here for how to cancel a trial: https://help.dropbox.com/accounts-billing/cancellations-refunds/cancel-... | [{'client': 'Xuxette', 'datetime': '2019-07-12T23:44:26.000Z', 'message': '@DropboxSupport hi, My father has a problem, his Dropbox got full, and by mistake he got into Dropbox business for trial period, being Just one person. Is there a way of going back? To Dropbox plus, for instance?', 'tweet_ID': '11498268834140364... | {'company': 'DropboxSupport', 'conversationDateTime': '2019-07-12T23:44:26.000Z', 'duration': '00:02:41.0', 'messageCount': '2', 'sessionID': 'R54tlRlfLWCnmnflD5BT_2'} |
{'doc_id': '0539', 'turn': '2', 'tweet_ID': '1245358346477207554', 'url': 'https://web.archive.org/web/20191215164155/https://help.yahoo.com/kb/SLN2070.html', 'url_utterance': '@justplaythrough It looks like you received a sign-in attempt.I recommend securing your account by following this linkxa0https://web.archive.or... | [{'client': 'justplaythrough', 'datetime': '2020-04-01T03:06:07.000Z', 'message': "@YahooCare Hey guys! I keep getting sign in attempts to my mail account from outside the US. Is there some way to just... block any international logins? It's the same country, one I don't have any plan to visit ever, so how about a bloc... | {'company': 'YahooCare', 'conversationDateTime': '2020-04-01T03:06:07.000Z', 'duration': '11:26:15.0', 'messageCount': '2', 'sessionID': 'XIgBEqkwNIBFOT3jAzId_2'} |
{'doc_id': '1112', 'turn': '2', 'tweet_ID': '1245529233205661697', 'url': 'https://web.archive.org/web/20200309010603/https://support.google.com/adsense/answer/2659114', 'url_utterance': '@Infotalkonline Hi there – per our terms and conditions, you are only allowed to have one AdSense account. You can also use this tro... | [{'client': 'Infotalkonline', 'datetime': '2020-04-02T00:51:33.000Z', 'message': '@ytcreators HI YOUTUBE recently I have crossed 1000 subscriber and 4000 hours watchtime and then I have applied for the monetization but my channel do not monetize only I have got some reply from AdSense which I am attaching as screenshot... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-04-02T00:51:33.000Z', 'duration': '01:28:30.0', 'messageCount': '2', 'sessionID': 'rkXp9a2xIzqf9VGDhkny'} |
{'doc_id': '1545', 'turn': '2', 'tweet_ID': '1224249979432263680', 'url': 'https://web.archive.org/web/20200331114908/https://helpx.adobe.com/in/manage-account/kb/account-password-sign-help.html', 'url_utterance': '@cscintheworld Hi Carolina, sorry to hear about this. It looks like that there is an issue with the Adobe... | [{'client': 'cscintheworld', 'datetime': '2020-02-01T01:09:37.000Z', 'message': "@AdobeCare I just downloaded photoshop app to install in my desktop and keep getting the following error:nIt does not recognize my account which I've set up a while back. link", 'tweet_ID': '1223413059290648576'}] | {'company': 'AdobeCare', 'conversationDateTime': '2020-02-01T01:09:37.000Z', 'duration': '14:08:04.0', 'messageCount': '2', 'sessionID': 'bcMydpns7Nf23a2qbzns'} |
{'doc_id': '8607', 'turn': '4', 'tweet_ID': '1229429213796675585', 'url': 'https://support.rockstargames.com/articles/222556627/How-do-I-provide-proof-of-purchase-for-a-purchase-of-a-Shark-Card', 'url_utterance': '@josh43912837 If you are missing Shark Card funds, please make a ticket:https://support.rockstargames.com/... | [{'client': 'McglonePhillip', 'datetime': '2020-02-16T23:50:58.000Z', 'message': '@RockstarSupport hello I bought a shark card for gta online but didn’t get the x2.7 extra credit that was described in the load screen was wondering why this is', 'tweet_ID': '1229191470692757504'}, {'agent': 'RockstarSupport', 'datetime'... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-16T23:50:58.000Z', 'duration': '15:44:42.0', 'messageCount': '4', 'sessionID': '4Xz71Lqtwkh7PUwaC8ZO_3'} |
{'doc_id': '9417', 'turn': '4', 'tweet_ID': '1232360458130161664', 'url': 'https://support.rockstargames.com/articles/204233943/Basic-Troubleshooting-for-the-PlayStation-4-Console', 'url_utterance': '@tiffamy_lee We have a Support article that may help with that. Please see: https://support.rockstargames.com/articles/2... | [{'client': 'tiffamy_lee', 'datetime': '2020-02-25T17:40:50.000Z', 'message': '@RockstarSupport why isnt my gta installing at all ?', 'tweet_ID': '1232359814828822534'}, {'agent': 'RockstarSupport', 'datetime': '2020-02-25T17:41:59.000Z', 'message': '@tiffamy_lee Please let us know the platform you are experiencing thi... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-25T17:40:50.000Z', 'duration': '00:08:46.0', 'messageCount': '4', 'sessionID': '5McvPTUPveowZZ4Z9j5Y'} |
{'doc_id': '9549', 'turn': '2', 'tweet_ID': '1229071907468738561', 'url': 'https://support.rockstargames.com/articles/200148686/System-Files-for-Windows-PC-Troubleshooting', 'url_utterance': '@IdrisMohamad14 Please send us the files from here: https://support.rockstargames.com/articles/200148686/System-Files-for-Window... | [{'client': 'IdrisMohamad14', 'datetime': '2020-02-16T07:25:22.000Z', 'message': '@RockstarSupport Hello, I installed RDR2 on PC with the Rockstar Launcher but everytime I try to play it, it crashes and says error fffff. It would be nice of you to help thanks.', 'tweet_ID': '1228943434544627713'}] | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-16T07:25:22.000Z', 'duration': '08:30:30.0', 'messageCount': '2', 'sessionID': '5I6LplxGMFKtverq8ODO'} |
{'doc_id': '8443', 'turn': '2', 'tweet_ID': '1231347415229386752', 'url': 'https://support.rockstargames.com/categories', 'url_utterance': '@WarMace Please send us the files from here: https://support.rockstargames.com/articles/200148686/System-Files-for-Windows-PC-Troubleshooting to https://support.rockstargames.com/c... | [{'client': 'WarMace', 'datetime': '2020-02-22T22:08:44.000Z', 'message': "@RockstarSupport I'm getting error #6000.87 and cant log into The Game Launcher all day. The server status page is reporting no issues. What do you suggest? I already reinstalled with no change.", 'tweet_ID': '1231340069350453248'}] | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-22T22:08:44.000Z', 'duration': '00:29:11.0', 'messageCount': '2', 'sessionID': 'WYdFosLWAdq36chri5cK_2'} |
{'doc_id': '1696', 'turn': '2', 'tweet_ID': '1237106672612659201', 'url': 'https://web.archive.org/web/20200401214909/https://helpx.adobe.com/in/x-productkb/global/troubleshoot-system-errors-freezes-mac.html', 'url_utterance': '@burgab0o Hi there, sorry for the trouble caused. As the application is freezing, try the tr... | [{'client': 'burgab0o', 'datetime': '2020-03-07T16:00:41.000Z', 'message': "Acrobat Pro keeps freezing on me I'm so annoyed I JUST NEED TO CREATE MY PDFS", 'tweet_ID': '1236320875416297472'}] | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-07T16:00:41.000Z', 'duration': '04:02:28.0', 'messageCount': '2', 'sessionID': '9EqmnmElyK8bruuTcB5Z_2'} |
{'doc_id': '1758', 'turn': '4', 'tweet_ID': '1242980674266640386', 'url': 'https://web.archive.org/web/20200401224015/https://support.google.com/youtube/answer/4347644', 'url_utterance': "@arubrashid Thanks for sharing – you can pass this suggestion along via the Send Feedback tool: https://web.archive.org/web/20200401... | [{'client': 'arubrashid', 'datetime': '2020-03-24T02:25:35.000Z', 'message': '@YouTube I recently bought the entire @TheMindyProject series on YouTube with exception of season 4 - this is coming up as unavailable in the UK. Please could you help to resolve this.', 'tweet_ID': '1242276345989812225'}, {'agent': 'TeamYouT... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-24T02:25:35.000Z', 'duration': '22:38:45.0', 'messageCount': '4', 'sessionID': 'NBsDm6HGbeKVhBTVkHNt_2'} |
{'doc_id': '8863', 'turn': '4', 'tweet_ID': '1239769084809617409', 'url': 'https://helpx.adobe.com/in/photoshop/using/preset-migration.html', 'url_utterance': "@Screamality Hi Ricky, could you please try resetting Photoshop's preferences & see if it helps?xa0 https://web.archive.org/web/20200401222649/https://helpx... | [{'client': 'Screamality', 'datetime': '2020-03-16T23:50:24.000Z', 'message': "Hey @Photoshop I've been having this issue where I can no longer use my adjustment layer due to it being in use or simply unavailable for some reason. Can I get some assistance? The only way I can fix it is by restarting PS but then it occur... | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-16T23:50:24.000Z', 'duration': '04:32:14.0', 'messageCount': '4', 'sessionID': 'BF7Szwiapafd8qGtC5Hg_2'} |
{'doc_id': '2300', 'turn': '2', 'tweet_ID': '1159980502381715456', 'url': 'https://web.archive.org/web/20200407040030/https://www.hulu.com/movie/plus-one-75af256b-c89f-4028-9d1b-500e6004783f', 'url_utterance': '@Debootsie Hulu here! We recommend:nPlus One: https://web.archive.org/web/20200407040030/https://www.hulu.com... | [{'client': 'Debootsie', 'datetime': '2019-08-09T23:58:34.000Z', 'message': 'What is a good chic flick, on Hulu?', 'tweet_ID': '1159977302144487429'}] | {'company': 'hulu_support', 'conversationDateTime': '2019-08-09T23:58:34.000Z', 'duration': '00:12:43.0', 'messageCount': '2', 'sessionID': '7rrwl5NIRVBH4E672Mkj'} |
{'doc_id': '8513', 'turn': '4', 'tweet_ID': '1230524806531108864', 'url': 'https://support.rockstargames.com/articles/360012932394/Red-Dead-Online-Connection-Troubleshooting-for-Xbox-One', 'url_utterance': '@liamlloyd20 Please try this: https://support.rockstargames.com/articles/360012932394/Red-Dead-Online-Connection-... | [{'client': 'liamlloyd20', 'datetime': '2020-02-20T12:36:06.000Z', 'message': '@RockstarSupport i keep getting the same message while loading into online i cant play online at all', 'tweet_ID': '1230471187131764739'}, {'agent': 'RockstarSupport', 'datetime': '2020-02-20T15:23:36.000Z', 'message': "@liamlloyd20 Could yo... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-20T12:36:06.000Z', 'duration': '04:59:25.0', 'messageCount': '4', 'sessionID': '8zICpqBuPFBipDJ3pcgY'} |
{'doc_id': '1178', 'turn': '4', 'tweet_ID': '1241902324810952704', 'url': 'https://web.archive.org/web/20200309040753/https://support.google.com/youtube/answer/32050', 'url_utterance': "@ScrapManYT Sorry to hear that – have you tried clearing your browser's cache & cookies: https://web.archive.org/web/2020030904075... | [{'client': 'ScrapManYT', 'datetime': '2020-03-17T06:12:25.000Z', 'message': '@TeamYouTube Community posts that are supposed to be members only are getting pushed out publicly to everyone right now for me. Even though I set it as "paid members only" before posting, it gets defaulted to public as soon as I click post. I... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-17T06:12:25.000Z', 'duration': '19:26:57.0', 'messageCount': '4', 'sessionID': 'KUErryqWvnxA9bhP72V7'} |
{'doc_id': '0662', 'turn': '4', 'tweet_ID': '1222534933073342466', 'url': 'https://web.archive.org/web/20200107233322/https://help.dropbox.com/accounts-billing/multiple-accounts/connect-personal-account', 'url_utterance': '@J_Henig Welcome back! Are the two plans you mentioned connected together as described here: http... | [{'client': 'J_Henig', 'datetime': '2020-01-29T14:11:00.000Z', 'message': "@DropboxSupport My hard drive is nearly full. I have plenty of Dropbox space but for some reason I'm having trouble finding the Smart Sync option to save things only on line (not on my computer)", 'tweet_ID': '1222522537504059393'}, {'agent': 'D... | {'company': 'DropboxSupport', 'conversationDateTime': '2020-01-29T14:11:00.000Z', 'duration': '00:49:16.0', 'messageCount': '4', 'sessionID': 'J1XMwuo4Pn17SpwQQJXj_2'} |
{'doc_id': '8065', 'turn': '2', 'tweet_ID': '1236373923991879686', 'url': 'https://support.rockstargames.com/categories/200013106?step=23ac27d2', 'url_utterance': '@rechner_thomas We can help with that. Please use this link to make a ticket: https://support.rockstargames.com/categories/200013106?step=23ac27d2 *MS'} | [{'client': 'rechner_thomas', 'datetime': '2020-03-07T19:28:46.000Z', 'message': "@RockstarSupport Hello there, nI have the problem that I installed GTA 5 1 year ago but my pc was to slow. Now installed it again and I can't log in because the game-key Is already used.nWhat can I do now? I do not have access to my old s... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-03-07T19:28:46.000Z', 'duration': '00:15:09.0', 'messageCount': '2', 'sessionID': 'XLWF2O0VKW1BGv26e50l'} |
{'doc_id': '9735', 'turn': '2', 'tweet_ID': '1226782104664641536', 'url': 'https://www.dropbox.com/smart-sync', 'url_utterance': '@ThePHPG Hi there. We’re happy to forward your feedback to our team for their awareness. Please keep in mind that in addition to more space, you also get access to new features like Dropbox ... | [{'client': 'ThePHPG', 'datetime': '2020-02-08T18:28:27.000Z', 'message': "@DropboxSupport So you're going to now charge me $20 more a year for your services? When I don't even come close to using all the space in the first space? nnGouging as much as you can out of people. With no teacher OR military discount either."... | {'company': 'DropboxSupport', 'conversationDateTime': '2020-02-08T18:28:27.000Z', 'duration': '13:48:33.0', 'messageCount': '2', 'sessionID': 'cRX37mqfcnpvCFMMCiey_2'} |
{'doc_id': '2018', 'turn': '6', 'tweet_ID': '1240348087849189378', 'url': 'https://web.archive.org/web/20200403212051/https://support.playstation.com/s/?language=en_US', 'url_utterance': '@j1ck_ If after completing the steps, you are still experiencing same issue, go to this link: https://web.archive.org/web/2020040321... | [{'client': 'j1ck_', 'datetime': '2020-03-17T21:42:37.000Z', 'message': '@AskPlayStation I keep getting the error code (CE-36244-9) when I try to download Call of Duty Modern Warfare. Please help?', 'tweet_ID': '1240030804475916288'}, {'agent': 'AskPlayStation', 'datetime': '2020-03-17T21:47:14.000Z', 'message': '@j1ck... | {'company': 'AskPlayStation', 'conversationDateTime': '2020-03-17T21:42:37.000Z', 'duration': '21:00:46.0', 'messageCount': '6', 'sessionID': 'tUyIMdK5bt6xBTo25o89_2'} |
{'doc_id': '2399', 'turn': '12', 'tweet_ID': '1243436083909705728', 'url': 'https://www.dropbox.com/support/billing-issues', 'url_utterance': '@indieprice Welcome back, Catti! Would you mind sending over a screenshot of the message you mentioned earlier? Do you see a ticket ID (eg #1234567) on it? Also, could you confi... | [{'client': 'indieprice', 'datetime': '2020-03-26T17:58:34.000Z', 'message': 'Would love @Dropbox to stop charging me for a deleted account for a deleted email address!', 'tweet_ID': '1243235912202383361'}, {'agent': 'DropboxSupport', 'datetime': '2020-03-26T18:05:41.000Z', 'message': '@indieprice Hi Catti. We are sorr... | {'company': 'DropboxSupport', 'conversationDateTime': '2020-03-26T17:58:34.000Z', 'duration': '01:54:14.0', 'messageCount': '12', 'sessionID': '0g1UGmE71XXS9wQI00uR_4'} |
{'doc_id': '8157', 'turn': '2', 'tweet_ID': '1149274610510258178', 'url': 'https://helpx.adobe.com/in/lightroom-cc/kb/faq-install-presets-profiles.html', 'url_utterance': '@poisonfuel Hi there,nnLightroom already works with presets on mobile devices. You can add new presets and sync them as well. Please refer this arti... | [{'client': 'poisonfuel', 'datetime': '2019-07-08T04:38:13.000Z', 'message': '@Lightroom im curious. Im strictly mobile user. Does adobe has plans to see presets/filters on the app? I dont have a desktop', 'tweet_ID': '1148088878785368065'}] | {'company': 'AdobeCare', 'conversationDateTime': '2019-07-08T04:38:13.000Z', 'duration': '06:31:41.0', 'messageCount': '2', 'sessionID': 'SP54HzBNd33iYDN7d6Rl_2'} |
{'doc_id': '1031', 'turn': '2', 'tweet_ID': '1193035558467067905', 'url': 'https://web.archive.org/web/20200307220312/https://support.google.com/accounts/answer/140921', 'url_utterance': '@clays_pottery Hi there. This guide may help: https://web.archive.org/web/20200307220312/https://support.google.com/accounts/answer/... | [{'client': 'clays_pottery', 'datetime': '2019-09-11T23:25:01.000Z', 'message': 'Some mf just tried to login to my google account in Missouri so here’s his I.P. address: 8.38.254.175', 'tweet_ID': '1171927659019792384'}] | {'company': 'Google', 'conversationDateTime': '2019-09-11T23:25:01.000Z', 'duration': '-05:55:16.', 'messageCount': '2', 'sessionID': 'GHDmsjqVc00lWq3r0nQG'} |
{'doc_id': '0139', 'turn': '2', 'tweet_ID': '1158362132834070529', 'url': 'https://web.archive.org/web/20190405110704/http://apple.co/iTunesStore', 'url_utterance': '@loveswimnbubble Hi. If you’re having an issue with an App Store purchase, take a look at this article with steps to follow for this situation: https://we... | [{'client': 'loveswimnbubble', 'datetime': '2019-08-05T12:49:57.000Z', 'message': 'Thanks so much to Keith @TuneInRadioApp who has agreed I should be refunded. Over to you @AppleSupport 🤬 link', 'tweet_ID': '1158359486010142721'}] | {'company': 'AppleSupport', 'conversationDateTime': '2019-08-05T12:49:57.000Z', 'duration': '00:10:31.0', 'messageCount': '2', 'sessionID': '20p6NP0ZFEhjLpTSgWmL_2'} |
{'doc_id': '0389', 'turn': '2', 'tweet_ID': '1204865668237217793', 'url': 'https://web.archive.org/web/20191007110729/https://www.godaddy.com/help/delete-products-in-my-godaddy-account-7468', 'url_utterance': "@slaphardd I am so sorry to hear you're having these issues. You should be able to delete any products in your... | [{'client': 'slaphardd', 'datetime': '2019-12-11T15:08:49.000Z', 'message': '@GoDaddy why is it so hard to delete your acct? I tried to start dropshipping but I gave up now months later you guys are trying to auto renew and I’m trying to delete my act and it’s damn near impossible. Money hungry pos', 'tweet_ID': '12047... | {'company': 'GoDaddyHelp', 'conversationDateTime': '2019-12-11T15:08:49.000Z', 'duration': '05:40:06.0', 'messageCount': '2', 'sessionID': '7pFcW2D8Y8k7bJv4UWsM'} |
{'doc_id': '2399', 'turn': '4', 'tweet_ID': '1156610261228445696', 'url': 'https://web.archive.org/web/20200407112308/https://www.dropbox.com/support', 'url_utterance': '@IanMacAllen Thanks for the additional details. We’re sorry to hear about that. Our support team will be happy to help sort this out with you, if you’... | [{'client': 'IanMacAllen', 'datetime': '2019-07-31T16:25:21.000Z', 'message': "Wow, 'new' @Dropbox has deleted thousands of my files. Amazing.", 'tweet_ID': '1156601754395521026'}, {'agent': 'DropboxSupport', 'datetime': '2019-07-31T16:51:01.000Z', 'message': '@ianmacallen Hey Ian, that’s not something that our app wou... | {'company': 'DropboxSupport', 'conversationDateTime': '2019-07-31T16:25:21.000Z', 'duration': '00:33:48.0', 'messageCount': '4', 'sessionID': 'qkVZpEbhPa4LSUMWfDw7_2'} |
{'doc_id': '9602', 'turn': '4', 'tweet_ID': '1242465920175329285', 'url': 'https://www.ebay.com/help/policies/member-behavior-policies/report-item-listing?id=4739', 'url_utterance': "@isabellasmama Hi thanks for the heads up. We're working hard on getting these items off the site. You can see the steps we're taking her... | [{'client': 'isabellasmama', 'datetime': '2020-03-20T19:20:18.000Z', 'message': '@AskeBay Type in Lysol Laundry Sanitizer......Every item listed is an example of price gouging', 'tweet_ID': '1241082152697069568'}, {'agent': 'AskeBay', 'datetime': '2020-03-20T19:25:01.000Z', 'message': "@isabellasmama We appreciate the ... | {'company': 'AskeBay', 'conversationDateTime': '2020-03-20T19:20:18.000Z', 'duration': '19:38:35.0', 'messageCount': '4', 'sessionID': 'eew5d4BWslY8R2pquauX_2'} |
{'doc_id': '1398', 'turn': '8', 'tweet_ID': '1240281318937812992', 'url': 'https://web.archive.org/web/20200328063155/https://support.playstation.com/s/article/CE-36244-9?language=en_US', 'url_utterance': '@collurz Please let us know if you followed the steps here: https://web.archive.org/web/20200328063155/https://sup... | [{'client': 'collurz', 'datetime': '2020-03-15T20:56:36.000Z', 'message': '@AskPlayStation I Can’t Update my 2k20 I need help?', 'tweet_ID': '1239294448510492672'}, {'agent': 'AskPlayStation', 'datetime': '2020-03-17T02:28:44.000Z', 'message': '@collurz Hi, glad to help! Do you see any specific error code or message? P... | {'company': 'AskPlayStation', 'conversationDateTime': '2020-03-15T20:56:36.000Z', 'duration': '17:21:28.0', 'messageCount': '8', 'sessionID': 'MVMTsP377bGXT5CV3dk8_2'} |
{'doc_id': '1845', 'turn': '2', 'tweet_ID': '1241870863915520001', 'url': 'https://web.archive.org/web/20200402000315/https://support.google.com/youtube/answer/2853834', 'url_utterance': "@MaskaraCakes Hello there – this most often happens if copyrighted content owned by a third party is identified in the live stream. ... | [{'client': 'MaskaraCakes', 'datetime': '2020-03-22T22:26:19.000Z', 'message': "I keep trying to go live on YouTube but around 4:20 it cuts me off saying i have copyright stuff so i can't stream. Any ideas? Nothing in background, noise or pics? @YouTube @ytcreators", 'tweet_ID': '1241853744876335114'}] | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-22T22:26:19.000Z', 'duration': '04:59:41.0', 'messageCount': '2', 'sessionID': 'tYh9yTUazn9685AuHGai'} |
{'doc_id': '2318', 'turn': '2', 'tweet_ID': '1243952743875784707', 'url': 'https://web.archive.org/web/20200407044147/https://www.chase.com', 'url_utterance': '@MamaBates93 My apologies for our delayed reply. If this is regarding a checking or savings account, you can reach out to us via the Secure Message Center at ht... | [{'client': 'MamaBates93', 'datetime': '2020-03-24T17:16:38.000Z', 'message': '@ChaseSupport I need help disputing a transaction I have been on hold for 1.5 hours. Is there another way to do this?', 'tweet_ID': '1242500586165006337'}] | {'company': 'ChaseSupport', 'conversationDateTime': '2020-03-24T17:16:38.000Z', 'duration': '00:10:22.0', 'messageCount': '2', 'sessionID': 'V7x80B6Hp1RsmTImPkUs'} |
{'doc_id': '1950', 'turn': '2', 'tweet_ID': '1245750493286187008', 'url': 'https://web.archive.org/web/20200402233251/https://support.spotify.com/us/article/change-email-address', 'url_utterance': "@zacharyaltman We’re sorry to hear that. Check out: https://web.archive.org/web/20200402233251/https://support.spotify.com... | [{'client': 'zacharyaltman', 'datetime': '2020-04-02T16:26:12.000Z', 'message': '@SpotifyCares Someone has opened an account under my email address in India. Of course I can’t talk to a FUCKING PERSON about this because it don’t have access to the password the scammer is using and you don’t have a customer service #. H... | {'company': 'SpotifyCares', 'conversationDateTime': '2020-04-02T16:26:12.000Z', 'duration': '00:40:31.0', 'messageCount': '2', 'sessionID': 'yn2htS9CYSs8ZZfICSsU'} |
{'doc_id': '2345', 'turn': '2', 'tweet_ID': '1237011477216854016', 'url': 'https://web.archive.org/web/20200407052756/https://www.hulu.com/series/wayward-pines-15e38ff1-3b62-4159-9371-b177f9982e66', 'url_utterance': "@nostxlgicb0y Hiya! We think you'll enjoy Wayward Pines (https://web.archive.org/web/20200407052756/htt... | [{'client': 'nostxlgicb0y', 'datetime': '2020-03-09T08:49:47.000Z', 'message': '@hulu_support hiyaaaa and good day! I’m new to Hulu. Uhmmm, what is the Hulu’s stranger things?? can u suggest me what to watch that is known to people like when mention the “other”, stranger things will immediately pop up on their heads. T... | {'company': 'hulu_support', 'conversationDateTime': '2020-03-09T08:49:47.000Z', 'duration': '04:55:06.0', 'messageCount': '2', 'sessionID': 'AQ2jAW4hYUDdksom3vnw'} |
{'doc_id': '1730', 'turn': '4', 'tweet_ID': '1244712781364056073', 'url': 'https://web.archive.org/web/20200401221425/https://support.google.com/youtube/answer/3382248', 'url_utterance': '@khanh17725922 The steps for updating notification settings vary slightly by device, so here’s a help center guide that covers every... | [{'client': 'khanh17725922', 'datetime': '2020-03-30T16:56:39.000Z', 'message': '@TeamYouTube nwhy did that happened? i subcribed alot of youtuber and turn on the bell,the only thing on this inbox i received is a video that i press notifie me when its release link', 'tweet_ID': '1244669883226308611'}, {'agent': 'TeamYo... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-30T16:56:39.000Z', 'duration': '04:54:55.0', 'messageCount': '4', 'sessionID': 'FSJ2fI1GRM23IJIP4oxR'} |
{'doc_id': '0389', 'turn': '2', 'tweet_ID': '1216023213295243265', 'url': 'https://web.archive.org/web/20191007110729/https://www.godaddy.com/help/delete-products-in-my-godaddy-account-7468', 'url_utterance': '@JodieMakeup Hi Jodie, You should be able to cancel the plan following these steps: https://web.archive.org/we... | [{'client': 'JodieMakeup', 'datetime': '2020-01-11T08:05:35.000Z', 'message': 'Hiya @GoDaddy @GoDaddyHelp I am struggling to cancel a marketing trial on the website. It’s saying the trial renews but I’d like to cancel it. Please can you help me with this?? 🔍💻', 'tweet_ID': '1215907592792350720'}] | {'company': 'GoDaddyHelp', 'conversationDateTime': '2020-01-11T08:05:35.000Z', 'duration': '07:39:26.0', 'messageCount': '2', 'sessionID': 'MgI8TLrg40URFme8rRuv'} |
{'doc_id': '1643', 'turn': '9', 'tweet_ID': '1244832132431831040', 'url': 'https://web.archive.org/web/20200401202646/http://amzn.to/NAContactUs', 'url_utterance': "@Creator32783574 Let's look into this matter together. When you have a moment, please get in contact with us here: https://web.archive.org/web/202004012026... | [{'client': 'Creator32783574', 'datetime': '2020-03-31T02:50:45.000Z', 'message': '@amazon nnPlease give me specification ofy order, it stucked in the last ware house ,Manda ware house please start delivery in 212105 pincode , delivery already late by 12 days . I had ordered a TV.', 'tweet_ID': '1244819392224870401'}, ... | {'company': 'AmazonHelp', 'conversationDateTime': '2020-03-31T02:50:45.000Z', 'duration': '00:50:37.0', 'messageCount': '9', 'sessionID': 'iXx9qb8uSmZ9sJ4jCV0d_2'} |
{'doc_id': '1331', 'turn': '2', 'tweet_ID': '1243928645602811904', 'url': 'https://web.archive.org/web/20200322014700/https://support.google.com/youtube/answer/2807684', 'url_utterance': '@HipHopNewMusic If you think the take down was done in error, you can file a counter notification which begins a legal process. Lear... | [{'client': 'HipHopNewMusic', 'datetime': '2020-03-28T14:32:02.000Z', 'message': '@TeamYouTube Hello YouTube Team, I have been suffering for a long time because of YPP program we are having financial damage, I own all licenses of using content, but there is no option to present to YouTube Team. Any help regarding to th... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-28T14:32:02.000Z', 'duration': '01:19:12.0', 'messageCount': '2', 'sessionID': '1it6hLIj7Swfp2pcGLqy'} |
{'doc_id': '0847', 'turn': '2', 'tweet_ID': '1156063253975437313', 'url': 'https://web.archive.org/web/20200225123924/https://support.playstation.com/s/article/DualShock-4-Troubleshooting?language=en_US', 'url_utterance': "@_parttimewitch That's odd. Is this happening with all the games? Did you try to reset the contro... | [{'client': 'neonnewitch', 'datetime': '2019-07-28T22:23:38.000Z', 'message': '@AskPlayStation got a PS4 on July 15, and the left analog stick already has drifting issue. What should I do?', 'tweet_ID': '1155604753797091328'}] | {'company': 'AskPlayStation', 'conversationDateTime': '2019-07-28T22:23:38.000Z', 'duration': '02:40:23.0', 'messageCount': '2', 'sessionID': 'i257jq6NjM8cpHJFhTbh'} |
{'doc_id': '9507', 'turn': '2', 'tweet_ID': '1242924130300649474', 'url': 'https://support.zoom.us/hc/en-us/articles/201854563-Start-a-Meeting-from-an-H-323-SIP-Endpoint', 'url_utterance': '@bayoutobrooklyn Hey Jessica, we found this article on our support website about how to start a Meeting from an H.323/SIP Endpoint... | [{'client': 'bayoutobrooklyn', 'datetime': '2020-03-25T21:02:05.000Z', 'message': '@zoom_us #ZoomerHelp URGENT: Why is one-tap audio information not in the meeting invitation for those with H.323 / SIP????', 'tweet_ID': '1242919708187414529'}] | {'company': 'zoom_us', 'conversationDateTime': '2020-03-25T21:02:05.000Z', 'duration': '00:17:34.0', 'messageCount': '2', 'sessionID': 'psyItd9fy8k93SMtXhhQ'} |
{'doc_id': '9273', 'turn': '6', 'tweet_ID': '1242574470822408192', 'url': 'https://support.google.com/youtube/answer/3545535', 'url_utterance': "@kan_gaming Hmm, that's weird. Have you already contacted Creator Support yet: https://support.google.com/youtube/answer/3545535 They're the best team to look into this for yo... | [{'client': 'kan_gaming', 'datetime': '2020-03-24T15:58:37.000Z', 'message': "Whenever I try to edit my channel page and add a playlist to a tab the created playlists doesn't have any of mine in it. Just a blank list now @TeamYouTube", 'tweet_ID': '1242480951898357760'}, {'agent': 'TeamYouTube', 'datetime': '2020-03-24... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-24T15:58:37.000Z', 'duration': '06:11:37.0', 'messageCount': '6', 'sessionID': 'gGRdGqPPPaPp3gtIaD9T_2'} |
{'doc_id': '9417', 'turn': '4', 'tweet_ID': '1234136679713320960', 'url': 'https://support.rockstargames.com/articles/204233943/Basic-Troubleshooting-for-the-PlayStation-4-Console', 'url_utterance': '@Aayansaad1 Please try the steps outlined in this article to resolve your PlayStation 4 issue: https://support.rockstarg... | [{'client': 'Aayansaad1', 'datetime': '2020-03-01T15:17:37.000Z', 'message': '@RockstarSupport when I play online and it reaches to 40 or 50 percent it say rockstar game services are unavailable and it takes me to offline', 'tweet_ID': '1234135711135207424'}, {'agent': 'RockstarSupport', 'datetime': '2020-03-01T15:19:1... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-03-01T15:17:37.000Z', 'duration': '00:17:18.0', 'messageCount': '4', 'sessionID': 'mCmMnuTzq5jU1WyJ8B1j'} |
{'doc_id': '1896', 'turn': '2', 'tweet_ID': '1241371907670368256', 'url': 'https://web.archive.org/web/20200402103858/https://www.apple.com/contact/?caller=sm', 'url_utterance': '@ostyn_heisss You can shop our refurbished inventory from the Apple Education Store Online. Here is a direct link to our online store: https:... | [{'client': 'ostyn_heisss', 'datetime': '2020-03-21T13:31:25.000Z', 'message': '@AppleSupport is it possible to get education discounts on your refurbished products?', 'tweet_ID': '1241356742706987014'}] | {'company': 'AppleSupport', 'conversationDateTime': '2020-03-21T13:31:25.000Z', 'duration': '01:00:16.0', 'messageCount': '2', 'sessionID': 'DtPvkBRq0ou2QWqNVDx8_2'} |
{'doc_id': '0827', 'turn': '6', 'tweet_ID': '1236468915729059841', 'url': 'https://web.archive.org/web/20200224064002/https://support.us.playstation.com/articles/en_US/KC_Article/Safe-Mode-PS4', 'url_utterance': '@mista1158 Thanks for the information, please try rebuilding the database. Follow the steps on the next art... | [{'client': 'mista1158', 'datetime': '2020-03-07T16:11:13.000Z', 'message': "@AskPlayStation why won't my games start after the system update", 'tweet_ID': '1236323528133054465'}, {'agent': 'AskPlayStation', 'datetime': '2020-03-07T23:54:37.000Z', 'message': '@mista1158 Sorry to hear that you are experiencing issues wi... | {'company': 'AskPlayStation', 'conversationDateTime': '2020-03-07T16:11:13.000Z', 'duration': '10:04:44.0', 'messageCount': '6', 'sessionID': 'g6UK1gNocDqYUmrbGzB1'} |
{'doc_id': '2312', 'turn': '4', 'tweet_ID': '1241540077735608326', 'url': 'https://web.archive.org/web/20200407043240/https://www.hulu.com/series/holly-hobbie-0f29ba2c-5c0e-418e-b1a5-21d7b51acc32', 'url_utterance': "@GodzillaWonkru Hi there! You may be interested in watching Holly Hobbie (https://web.archive.org/web/20... | [{'client': 'GodzillaWonkru', 'datetime': '2020-03-21T18:22:18.000Z', 'message': 'Are their any good family shows on hulu that have alot of seasons?', 'tweet_ID': '1241429944552562690'}, {'agent': 'hulu_support', 'datetime': '2020-03-21T20:46:18.000Z', 'message': "@GodzillaWonkru We hope you don't mind if we chime in! ... | {'company': 'hulu_support', 'conversationDateTime': '2020-03-21T18:22:18.000Z', 'duration': '04:29:41.0', 'messageCount': '4', 'sessionID': 'Q5zRmC6TL3kKVxKR0SGF_2'} |
{'doc_id': '2041', 'turn': '2', 'tweet_ID': '1243976832887685120', 'url': 'https://web.archive.org/web/20200404042700/https://support.google.com/youtube/answer/7083671', 'url_utterance': "@kaymaldo Thanks for reaching out – the monetization icon is applied automatically via machine learning technology, so mistakes happ... | [{'client': 'kaymaldo', 'datetime': '2020-03-28T18:29:08.000Z', 'message': '@TeamYouTube hi I need help with a video that has been demonized for no reason. Can you please connect me with someone?', 'tweet_ID': '1243968378974470144'}] | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-28T18:29:08.000Z', 'duration': '01:17:13.0', 'messageCount': '2', 'sessionID': 'ZkrEtTMCcG7iy6Qspw2M'} |
{'doc_id': '0216', 'turn': '6', 'tweet_ID': '1215071626770952192', 'url': 'https://web.archive.org/web/20190627200326/https://www.godaddy.com/help/reporting-abuse-27154', 'url_utterance': '@jjrruiz Hi there! Thanks for reaching out. If you feel this site is violating our terms of service you can report it to the follow... | [{'client': 'jjrruiz', 'datetime': '2019-12-27T20:26:42.000Z', 'message': '@GoDaddy @GoDaddyHelp #fraudulent domain for #phishing against @desigual registered on your services: http://desiguallondonshop.com Please disable the domain name and suspend the account as soon as possible.', 'tweet_ID': '1210658282723041285'},... | {'company': 'GoDaddyHelp', 'conversationDateTime': '2019-12-27T20:26:42.000Z', 'duration': '-04:17:03.', 'messageCount': '6', 'sessionID': '2RcUaCpBdLrRtBWHRRzM_2'} |
{'doc_id': '8443', 'turn': '2', 'tweet_ID': '1244760605980065792', 'url': 'https://support.rockstargames.com/categories', 'url_utterance': '@Justin_Hulet Please submit a ticket to https://support.rockstargames.com/categories and include the files from here: https://support.rockstargames.com/articles/200148686/System-Fi... | [{'client': 'Justin_Hulet', 'datetime': '2020-03-30T22:54:08.000Z', 'message': '@RockstarSupport I've been having an issue with GTA V on Steam. After starting the game I receive a "Verifying Game Owndership Failed" error. Looking online, I've deleted my local profile, as well as signing out and back into the launcher. ... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-03-30T22:54:08.000Z', 'duration': '00:03:01.0', 'messageCount': '2', 'sessionID': '1F86Whk1jqO5jTDtTGe6'} |
{'doc_id': '1766', 'turn': '10', 'tweet_ID': '1242522550107803648', 'url': 'https://web.archive.org/web/20200401224454/https://helpx.adobe.com/contact.html', 'url_utterance': "@carrphotography Uh oh! That's not ideal.xa0Could you try to edit a test project? In this way, we can see if the issue is file specific. Also, y... | [{'client': 'carrphotography', 'datetime': '2020-03-23T15:42:11.000Z', 'message': '@AdobePremiere I’ve spent hours on forums without and luck looking for a reason why my new IMac Pro can’t run basic processes without lag or stuttering playback... help!', 'tweet_ID': '1242114425324257287'}, {'agent': 'AdobeCare', 'datet... | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-23T15:42:11.000Z', 'duration': '03:01:44.0', 'messageCount': '10', 'sessionID': 'N8cBqQFmkF9FGD0tDdA3_3'} |
{'doc_id': '0832', 'turn': '4', 'tweet_ID': '1158829444951420928', 'url': 'https://web.archive.org/web/20200224124809/https://support.apple.com/guide/iphone/take-videos-iph61f49e4bb/ios', 'url_utterance': '@DMJreports Hi there, we can help with taking stills while recording. Is your iPhone up-to-date? This is possible ... | [{'client': 'carolrhartsell', 'datetime': '2019-08-06T19:37:20.000Z', 'message': 'My timeline is entirely dogs now and I’ve never been happier.', 'tweet_ID': '1158824396368334851'}, {'client1': 'DMJreports', 'datetime': '2019-08-06T19:39:54.000Z', 'message': '@carolrhartsell Stringer hitting the pool at full speed: lin... | {'company': 'AppleSupport', 'conversationDateTime': '2019-08-06T19:37:20.000Z', 'duration': '00:40:36.0', 'messageCount': '4', 'sessionID': 'kkPGbiIW8jTzYRlH3yuu'} |
{'doc_id': '1758', 'turn': '4', 'tweet_ID': '1242286204793556994', 'url': 'https://web.archive.org/web/20200401224015/https://support.google.com/youtube/answer/4347644', 'url_utterance': "@SeiferusMC This feature is only available for videos shorter than 6 hours, but we appreciate you for letting us know that it's some... | [{'client': 'SeiferusMC', 'datetime': '2020-03-18T19:19:11.000Z', 'message': '@TeamYouTube why am I unable to add enhancements like blur to videos over 6 hours long?', 'tweet_ID': '1240357098870820864'}, {'agent': 'TeamYouTube', 'datetime': '2020-03-23T23:55:00.000Z', 'message': "@SeiferusMC Thanks for the tag – when y... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-18T19:19:11.000Z', 'duration': '07:45:35.0', 'messageCount': '4', 'sessionID': '94WehcOQRBavB3moyTyX_2'} |
{'doc_id': '8197', 'turn': '13', 'tweet_ID': '1245115014903738368', 'url': 'https://support.google.com/youtube/answer/9572827?hl=en-GB&ref_topic=9257787', 'url_utterance': "@GmeinerSophie Any features that are not fully migrated to YouTube Studio are still available via links in Classic while we’re working to move them... | [{'client': 'GmeinerSophie', 'datetime': '2020-03-31T08:28:03.000Z', 'message': '@TeamYouTube Hi, could someone here help me with my problem with the "new" YouTube studio?nThank you!', 'tweet_ID': '1244904275932839937'}, {'agent': 'TeamYouTube', 'datetime': '2020-03-31T12:06:46.000Z', 'message': '@GmeinerSophie Hi, we ... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-31T08:28:03.000Z', 'duration': '13:57:24.0', 'messageCount': '13', 'sessionID': 'eGeVbYl6XNDaHeJAcwIV_3'} |
{'doc_id': '1757', 'turn': '6', 'tweet_ID': '1234692722906275840', 'url': 'https://web.archive.org/web/20200401223959/https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342?page=1', 'url_utterance': '@RealMurrayFrost Thanks for sharing the details. Please try rese... | [{'client': 'RealMurrayFrost', 'datetime': '2020-03-02T18:20:37.000Z', 'message': 'BTW @Adobe please fix the buggy issues with #aftereffects and #premierepro I’m tired of my projects corrupting half the time and I have to find work-arounds (among a ton of other performance issues!) I pay you a lot of money monthly! Com... | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-02T18:20:37.000Z', 'duration': '09:50:22.0', 'messageCount': '6', 'sessionID': 'nPNUQMwDMDliNRTW82zr_2'} |
{'doc_id': '1201', 'turn': '8', 'tweet_ID': '1158181834041307138', 'url': 'https://web.archive.org/web/20200310045445/https://support.playstation.com/s/repair-services?language=en_US', 'url_utterance': '@_parttimewitch If the issue persists your controller needs service. You can request service for your controller here... | [{'client': 'neonnewitch', 'datetime': '2019-07-28T22:23:38.000Z', 'message': '@AskPlayStation got a PS4 on July 15, and the left analog stick already has drifting issue. What should I do?', 'tweet_ID': '1155604753797091328'}, {'agent': 'AskPlayStation', 'datetime': '2019-07-30T04:45:33.000Z', 'message': "@_parttimewit... | {'company': 'AskPlayStation', 'conversationDateTime': '2019-07-28T22:23:38.000Z', 'duration': '02:40:23.0', 'messageCount': '8', 'sessionID': 'i257jq6NjM8cpHJFhTbh_3'} |
{'doc_id': '1439', 'turn': '6', 'tweet_ID': '1245506594110156800', 'url': 'https://web.archive.org/web/20200329213009/https://support.google.com/youtube/thread/1805616', 'url_utterance': '@lifewbrothers Starting earlier this year, we took actions above our normal protections for children by disabling comments on videos... | [{'client': 'lifewbrothers', 'datetime': '2020-04-01T21:34:18.000Z', 'message': '@TeamYouTube When will we get our comments back on new videos like everyone else?? https://www.youtube.com/lifewithbrothers', 'tweet_ID': '1245464529271582720'}, {'agent': 'TeamYouTube', 'datetime': '2020-04-01T21:46:12.000Z', 'message': "... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-04-01T21:34:18.000Z', 'duration': '02:47:09.0', 'messageCount': '6', 'sessionID': 'qCoqffOMeXznjgnvx4Kt_2'} |
{'doc_id': '1111', 'turn': '4', 'tweet_ID': '1242217596176433154', 'url': 'https://web.archive.org/web/20200309003741/https://support.google.com/googleplay/answer/2668665?hl=en', 'url_utterance': "@UTGCOfficial Hmm, it seems your channel is working just fine. Is it showing you're suspended across devices or browsers? T... | [{'client': 'UTGCOfficial', 'datetime': '2020-03-23T20:48:35.000Z', 'message': '@YouTubeIndia now my account is suspended..nI am not able to login in YouTube..n@ytcreators @GoogleIndia', 'tweet_ID': '1242191536869085184'}, {'agent': 'TeamYouTube', 'datetime': '2020-03-23T21:06:35.000Z', 'message': "@UTGCOfficial We're ... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-23T20:48:35.000Z', 'duration': '22:33:06.0', 'messageCount': '4', 'sessionID': 'TLAcRs4DsKXtqsHmpJF8'} |
{'doc_id': '0676', 'turn': '2', 'tweet_ID': '1232509563947098119', 'url': 'https://web.archive.org/web/20200111192951/https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode', 'url_utterance': "@finnt730 Hi, Finn! We get that there's a problem resetting your PC. How did you go about resettin... | [{'client': 'finnt730', 'datetime': '2020-02-25T20:46:54.000Z', 'message': "Hey @Windows and @MicrosoftHelps when I need to repair it, and need to download from the cloud, why the hell is it broken??? What if I don't have a USB at hand? You know? I have all kinds of problems with windows, and download 10 programs from ... | {'company': 'MicrosoftHelps', 'conversationDateTime': '2020-02-25T20:46:54.000Z', 'duration': '12:22:11.0', 'messageCount': '2', 'sessionID': '9M8Pky8rUQT5A9WQhSQv'} |
{'doc_id': '8443', 'turn': '4', 'tweet_ID': '1234277895343935489', 'url': 'https://support.rockstargames.com/categories', 'url_utterance': '@Itsoption We would like to look into this issue. Please create a ticket here: https://support.rockstargames.com/categories and include the information listed:https://support.rocks... | [{'client': 'Itsoption', 'datetime': '2020-03-02T00:22:48.000Z', 'message': '@RockstarSupport it keeps saying timed out return to GTA V and try again later.. how do I fix this ?', 'tweet_ID': '1234272912825364481'}, {'agent': 'RockstarSupport', 'datetime': '2020-03-02T00:34:49.000Z', 'message': "@Itsoption Could you pl... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-03-02T00:22:48.000Z', 'duration': '00:19:48.0', 'messageCount': '4', 'sessionID': 'w44mf9JwM5sqo6nGTZtr'} |
{'doc_id': '0390', 'turn': '4', 'tweet_ID': '1236479400616624129', 'url': 'https://web.archive.org/web/20191007111615/https://www.godaddy.com/help/add-private-registration-420', 'url_utterance': '@ElliotComite You may want to add privacy to prevent spammers and marketers accessing your public WHOIS contact info, Elliot... | [{'client': 'ElliotComite', 'datetime': '2020-03-05T23:38:09.000Z', 'message': 'I bought a domain on @GoDaddy and immediately started receiving non-stopped spam calls, emails, texts.nnThey offer “SEO promotion” (actual scam), web development from sketchy emails (scammy) & a proposal from “Designer Nik.”nnWhy? Does ... | {'company': 'GoDaddyHelp', 'conversationDateTime': '2020-03-05T23:38:09.000Z', 'duration': '02:52:27.0', 'messageCount': '4', 'sessionID': 'IVEjRvVVbdHpSghFKCbM_2'} |
{'doc_id': '8607', 'turn': '2', 'tweet_ID': '1239201621713858561', 'url': 'https://support.rockstargames.com/articles/222556627/How-do-I-provide-proof-of-purchase-for-a-purchase-of-a-Shark-Card', 'url_utterance': '@Williams14Leo If you are missing Shark Card funds, please make a ticket:https://support.rockstargames.com... | [{'client': 'Williams14Leo', 'datetime': '2020-03-15T08:36:59.000Z', 'message': 'Hi @RockstarSupport I purchased a shark card in February and still haven’t received the i game currency I would like and refund please', 'tweet_ID': '1239108320616726530'}] | {'company': 'RockstarSupport', 'conversationDateTime': '2020-03-15T08:36:59.000Z', 'duration': '06:10:45.0', 'messageCount': '2', 'sessionID': 'Ly4aCESJVHEljIQjZRzL_2'} |
{'doc_id': '1384', 'turn': '8', 'tweet_ID': '1237939611600654336', 'url': 'https://web.archive.org/web/20200327015018/https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows', 'url_utterance': '@ItsVersifex 2/3 In addition to that, we provided steps to perform Clean boot so that the devic... | [{'client': 'ItsVersifex', 'datetime': '2020-03-08T17:01:15.000Z', 'message': '@MicrosoftHelps my Explorer.exe is pulling more and more ram the longer its on....help?', 'tweet_ID': '1236698505416192003'}, {'agent': 'MicrosoftHelps', 'datetime': '2020-03-08T17:59:33.000Z', 'message': '@ItsVersifex Hi there! We see that ... | {'company': 'MicrosoftHelps', 'conversationDateTime': '2020-03-08T17:01:15.000Z', 'duration': '10:11:42.0', 'messageCount': '8', 'sessionID': '1Mv9JiD4xfxI8YIBJkHY_2'} |
{'doc_id': '2012', 'turn': '2', 'tweet_ID': '1241770270391709698', 'url': 'https://web.archive.org/web/20200403163026/https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio', 'url_utterance': '@michaelclerx Hi Michael, sorry to read that you are experiencing issues with your audio settings... | [{'client': 'michaelclerx', 'datetime': '2020-03-22T14:23:14.000Z', 'message': "@zoom_us I'm a fedora user; when I open the audio settings in zoom I get a blank window. Any other way of configuring the audio? The sound is very poor with the default settings", 'tweet_ID': '1241732170487664641'}] | {'company': 'zoom_us', 'conversationDateTime': '2020-03-22T14:23:14.000Z', 'duration': '03:53:12.0', 'messageCount': '2', 'sessionID': '9TCNPMQgYEDA2s2Esfe1'} |
{'doc_id': '0319', 'turn': '12', 'tweet_ID': '1231098949756506112', 'url': 'https://web.archive.org/web/20190828134542/https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html', 'url_utterance': '@bee_disco Please try to uninstall the Acrobat Pro DC from the cleaner tool: https://web.archive.org/web/202002131951... | [{'client': 'bee_disco', 'datetime': '2020-02-22T03:25:35.000Z', 'message': "i'm actually going feral @creativecloud this sign in loop is absolutely nuts considering I can't use your products at all despite having a valid enterprise ID and license. not letting me get help outside of my school's support hours when this ... | {'company': 'AdobeCare', 'conversationDateTime': '2020-02-22T03:25:35.000Z', 'duration': '02:45:01.0', 'messageCount': '12', 'sessionID': 'BKRbJB18UCvxyxsMt1Bm_5'} |
{'doc_id': '8443', 'turn': '4', 'tweet_ID': '1230613595509198858', 'url': 'https://support.rockstargames.com/categories', 'url_utterance': '@Agiba46672773 Please open a ticket and we would be happy to help you personally: https://support.rockstargames.com/categories *MM'} | [{'client': 'Agiba46672773', 'datetime': '2020-02-14T22:02:36.000Z', 'message': '@RockstarSupport how to fix. And my platform is ps4 link', 'tweet_ID': '1228439424234639362'}, {'agent': 'RockstarSupport', 'datetime': '2020-02-14T22:07:03.000Z', 'message': '@Agiba46672773 For some troubleshooting for your PlayStation 4 ... | {'company': 'RockstarSupport', 'conversationDateTime': '2020-02-14T22:02:36.000Z', 'duration': '23:59:23.0', 'messageCount': '4', 'sessionID': 'toffDo9xdCfojHR6eOAy_2'} |
{'doc_id': '1804', 'turn': '4', 'tweet_ID': '1244567765366771713', 'url': 'https://web.archive.org/web/20200401232209/https://community.adobe.com/t5/premiere-pro/faq-how-to-change-the-video-renderer-in-premiere-pro/td-p/9851383?page=1', 'url_utterance': '@callmemiira Before you export, go to File > Project Settings ... | [{'client': 'callmemiira', 'datetime': '2020-03-30T01:36:06.000Z', 'message': "I'm trying to export my Workout Video & it’s stuck at 0%... Using Premiere Pro, if anyone has any ideas 😤😭", 'tweet_ID': '1244438219762159617'}, {'agent': 'AdobeCare', 'datetime': '2020-03-30T09:58:09.000Z', 'message': "@callmemiira Hi... | {'company': 'AdobeCare', 'conversationDateTime': '2020-03-30T01:36:06.000Z', 'duration': '10:15:52.0', 'messageCount': '4', 'sessionID': '5trXqAsDldf1I9N3HX8e'} |
{'doc_id': '1820', 'turn': '3', 'tweet_ID': '1243630868691910658', 'url': 'https://web.archive.org/web/20200401233616/https://support.apple.com/en-us/HT204084', 'url_utterance': "@_corgiii Thanks for reaching out – if you're charged through Apple billing, we recommend reaching out to iTunes support directly to help res... | [{'client': '_corgiii', 'datetime': '2020-03-27T09:54:45.000Z', 'message': '@TeamYouTube hi I just applied youtube premium today at the first time that I have done it doesn’t work so I did it 2 more times but it still doesn’t work and I got charged everytimes that I applied please contact me back', 'tweet_ID': '1243476... | {'company': 'TeamYouTube', 'conversationDateTime': '2020-03-27T09:54:45.000Z', 'duration': '10:13:14.0', 'messageCount': '3', 'sessionID': 'qtAzt0WOLbZ0TcVcU1Vp'} |
{'doc_id': '1436', 'turn': '4', 'tweet_ID': '1242771061453791233', 'url': 'https://web.archive.org/web/20200329200006/https://community.ebay.com/t5/Announcements/UPDATE-Important-information-about-listings-associated-with/ba-p/30734312', 'url_utterance': "@ForBrainwashed We're actively reviewing listings on the site fo... | [{'client': 'ForBrainwashed', 'datetime': '2020-03-24T14:54:22.000Z', 'message': "@AskeBay Really? You have policies in place to prevent price gouging on items that are SO DESPERATELY NEEDED IN OUR HOSPITALS?! And how do you explain these? And there's A LOT MORE WHERE THESE CAME FROM. link", 'tweet_ID': '12424647837412... | {'company': 'AskeBay', 'conversationDateTime': '2020-03-24T14:54:22.000Z', 'duration': '20:17:03.0', 'messageCount': '4', 'sessionID': 'cJ6eRk73wGslJZlTRZOA_2'} |
{'doc_id': '8721', 'turn': '6', 'tweet_ID': '1239361404991418368', 'url': 'https://support.playstation.com/s/article/WC-40382-7?language=en_US', 'url_utterance': '@Hi15828595 Thank you for your reply. Please follow the steps on this article to troubleshoot the error: https://support.playstation.com/s/article/WC-40382-7... | [{'client': 'Hi15828595', 'datetime': '2020-03-16T00:39:59.000Z', 'message': '@AskPlayStation my ps+ just ended a few hours ago and I keep getting something that says "We've encountered an error while processing your order. Please try again later." Every time I try to by a month with my card or paypal', 'tweet_ID': '12... | {'company': 'AskPlayStation', 'conversationDateTime': '2020-03-16T00:39:59.000Z', 'duration': '00:42:40.0', 'messageCount': '6', 'sessionID': 'mNTfEEmQp9wXxYTNArDn_3'} |
{'doc_id': '2377', 'turn': '2', 'tweet_ID': '1160664591967412224', 'url': 'https://web.archive.org/web/20200407074129/https://www.hulu.com/series/the-real-housewives-of-orange-county-044305b8-9610-4d7f-b600-5f553318fd52', 'url_utterance': "@KaitlyWest Hiya! We'd love to help with some reality TV suggestions. Love Islan... | [{'client': 'KaitlyWest', 'datetime': '2019-08-11T14:28:21.000Z', 'message': 'I need a new netflix/hulu show to watch please leave me something 😭❤️ (I love reality tv but suggestions work)', 'tweet_ID': '1160558577771319298'}] | {'company': 'hulu_support', 'conversationDateTime': '2019-08-11T14:28:21.000Z', 'duration': '07:01:16.0', 'messageCount': '2', 'sessionID': 'GSwTCO0yvv8Ni0lOXYnD_2'} |
{'doc_id': '1648', 'turn': '2', 'tweet_ID': '1241130680710500352', 'url': 'https://web.archive.org/web/20200401202825/https://hulu.tv/PlaybackHelp-', 'url_utterance': "@Pattyda51155728 That's not what we like to hear, Patty! What channels are affected exactly? Once we have this info, we'll take a look. For now, these s... | [{'client': 'Pattyda51155728', 'datetime': '2020-03-20T21:35:28.000Z', 'message': '@hulu_support Hulu Live in 43040 constantly buffering for 2 straight days now.', 'tweet_ID': '1241116172306788361'}] | {'company': 'hulu_support', 'conversationDateTime': '2020-03-20T21:35:28.000Z', 'duration': '01:48:51.0', 'messageCount': '2', 'sessionID': 'Sj7kBcp3PdIXCxMrTVPC'} |
{'doc_id': '1031', 'turn': '2', 'tweet_ID': '1243223169630175239', 'url': 'https://web.archive.org/web/20200307220312/https://support.google.com/accounts/answer/140921', 'url_utterance': '@lllooo_ppps Hi there. This guide may help: https://web.archive.org/web/20200307220312/https://support.google.com/accounts/answer/14... | [{'client': 'lllooo_ppps', 'datetime': '2020-03-22T12:05:18.000Z', 'message': '@gmail I have a problem, someone opened my page on an official platform called paths and changed the email', 'tweet_ID': '1241697458012524544'}] | {'company': 'Google', 'conversationDateTime': '2020-03-22T12:05:18.000Z', 'duration': '05:02:38.0', 'messageCount': '2', 'sessionID': 't4fkXNuZE36eBOaVzLRI'} |
{'doc_id': '0395', 'turn': '4', 'tweet_ID': '1201616171398770688', 'url': 'https://web.archive.org/web/20191007115334/https://www.godaddy.com/help/edit-my-domain-forwarding-19978', 'url_utterance': '@TinaTal My apologies Christina as it looks like I sent you the wrong guide. This would walk you through where to go to m... | [{'client': 'TinaTal', 'datetime': '2019-12-02T18:48:29.000Z', 'message': '@GoDaddyHelp I'm not seeing a "forward to any site" option to connect my #GoDaddy domain with my @zola wedding website. We want to get this connected asap so we can include the link on our holiday cards. HELP!', 'tweet_ID': '1201573869921935360'... | {'company': 'GoDaddyHelp', 'conversationDateTime': '2019-12-02T18:48:29.000Z', 'duration': '02:48:05.0', 'messageCount': '4', 'sessionID': 'Um5Z4rVVIdeG4oHSL5C2_2'} |
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