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* [digital transformation skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation) * [agile skills view](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-onli... |
accountable for delivering significant work outcomes, from analysis through execution to evaluation. accountable for delivering significant work outcomes, from analysis through execution to evaluation. accountable for delivering significant work outcomes, from analysis through execution to evaluation. accountable for d... |
[real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd ----------------------------------------------------------------------------------------------------------------------------- designing and developing reliable real-time software typically withi... |
[software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port --------------------------------------------------------------------------------------------- designing and deploying software product configurations into software environments or platforms. | | | | [software configuration](ht... |
alternative layout of sfia 9 business skills and behavioural factors.sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills https:... |
the power of the levels of responsibility ----------------------------------------- sfia's seven levels of responsibility not only support career progression but also provide a foundation for mapping other frameworks and organisational structures to the sfia framework. * organisations with existing core competencies or... |
| | | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design "skill") | grdn | creating and applying visual concepts to communicate ideas, enhance aesthetics and improve user experience across digital and print media. [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn ----... |
* business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * ... |
has operational level contact impacting execution and implementation with internal colleagues and external contacts. has operational level contact impacting execution and implementation with internal colleagues and external contacts |
a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. ... |
registration will allow you to select a free user licence |
actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experience... |
| new level | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis "skill") | fian | conducting in-depth analysis of financial data to derive insights and support decision-making. [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian ----------------------... |
and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consult... |
works alongside team members, contributing to team decisions. works alongside team members, contributing to team decisions |
[organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi ----------------------------------------------------------------------------------------------------------------------------- planning, designing and implementing an integrated organisation stru... |
| small change, new level, guidance notes | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning "skill") | wfpl | strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs. [workforce planning](https://sfia-onlin... |
##### collaboration * leads collaboration with a diverse range of stakeholders across competing objectives within the organisation. ##### collaboration * facilitates collaboration between stakeholders who have diverse objectives. ##### collaboration * facilitates collaboration between stakeholders who share common obje... |
change implementation change implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change implementation change implementation ===================== none [portfolio manageme... |
##### leadership * takes ownership to develop their work experience. takes ownership to develop their work experience |
* there is also an active global ecosystem of sfia partners, sfia consultants and practitioners. * there is also an active global ecosystem of sfia partners, sfia consultants and practitioners |
works towards understanding the issue and seeks assistance in resolving unexpected problems. investigates and resolves routine issues |
level 2 - assist — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/en) * [deutsch](https://sfia-online.or... |
registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). re... |
### complexity performs highly complex work activities covering technical, financial and quality aspects. ### complexity performs highly complex work activities covering technical, financial and quality aspects. ### complexity performs an extensive range of complex technical and/or professional work activities, requiri... |
[programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog ----------------------------------------------------------------------------------------------------------------- developing software components to deliver value to stakeholders. [programming/software devel... |
[portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof -------------------------------------------------------------------------------------------------------------------------------- providing support and guidance on portfolio, programme and pro... |
search and filter the list of skills - using the skill title, skill code or any keyword |
applies in-depth expertise in specific fields, with a broader understanding across industry/business. applies in-depth expertise in specific fields, with a broader understanding across industry/business |
[programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg ----------------------------------------------------------------------------------------- identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives. |... |
data and records operations data and records operations https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and records operations skills at a glance ================== skills by category | ... |
* the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understandi... |
[business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo ------------------------------------------------------------------------------------- creating abstract or distilled models of business scenarios, representing processes, data and roles to support decision-making and analysis. | | | |... |
[measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas ----------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. | large change, structural change, new level | | | [measurement](https://s... |
[supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp --------------------------------------------------------------------------------------- aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and... |
[process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts ------------------------------------------------------------------------------- assessing documented and undocumented process flows within a product, system or service against business needs through investigation and testing. | new level | ... |
[read more…](https://sfia-online.org/en/sfia-9/skills/benefits-management) [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting "skill") ------------------------------------------------------------------------------------------------------- developing and managing financial bud... |
actively learns through training and on-the-job experiences. actively learns through training and on-the-job experiences. actively learns through training and on-the-job experiences. actively learns through training and on-the-job experiences |
sfia 9 views sfia 9 views sfia views present the contents of sfia from different viewpoints. sfia 9 views sfia 9 views sfia views present the contents of sfia from different viewpoints |
systems development — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/en?path=/glance) * [polski](https:/... |
[learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr --------------------------------------------------------------------------------------------------------------- designing and developing resources to transfer knowledge, develop skills and change behaviours. ... |
[delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg --------------------------------------------------------------------------------------- ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycl... |
[hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde ------------------------------------------------------------------------------- specifying and designing hardware systems and components to meet defined requirements by following agreed design principles and standards. | new skill | | | [ha... |
* understands and effectively applies appropriate methods, tools, applications and processes. * implements new and effective practices |
* advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives. recognises and evaluates the organisational impact of new technologies and digital services.implements new and effective practices.advises on available standar... |
authorises the appointment of required resources |
proactively enhances skills and impact in the workplace. proactively enhances skills and impact in the workplace. proactively enhances skills and impact in the workplace. proactively enhances skills and impact in the workplace |
they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical... |
| new level, structural change | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development "skill") | pdsv | facilitating the professional development of individuals in line with their career goals and organisational requirements. [professional development](https://sfia-online.org... |
[sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfi... |
[business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn ----------------------------------------------------------------------------------------------- managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their obj... |
alternative layout of sfia 9 business skills and behavioural factors. alternative layout of sfia 9 business skills and behavioural factors |
[job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn ----------------------------------------------------------------------------------------------- planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture. | | | |... |
suggests basic enhancements when prompted. suggests basic enhancements when prompted |
relationships and engagement — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/en) * [deutsch](https://sf... |
[sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework vie... |
[security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad --------------------------------------------------------------------------------------- manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity. | guid... |
[user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts ----------------------------------------------------------------------------------------------- validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied. |... |
[network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds ----------------------------------------------------------------------------- designing communication networks to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives. | new level, gu... |
defines tasks and delegates work to teams and individuals within area of responsibility. defines tasks and delegates work to teams and individuals within area of responsibility |
[systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen --------------------------------------------------------------------------------------------------------------------------------- establishing and deploying an environment for developing, co... |
### knowledge applies knowledge to interpret complex situations and offer authoritative advice. ### knowledge applies knowledge to interpret complex situations and offer authoritative advice |
[release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm ----------------------------------------------------------------------------------------- managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards. | ne... |
[learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl ----------------------------------------------------------------------------------- transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media. | new level | | | [learning delivery... |
communicates familiar information with immediate team and stakeholders directly related to their role.listens to gain understanding and asks relevant questions to clarify or seek further information. communicates with team and stakeholders inside and outside the organisation clearly explaining and presenting informatio... |
accepts change and is open to new ways of working. adapts and is responsive to change and shows initiative in adopting new methods or technologies |
* contributes to the development and implementation of policy and strategy. * implements and executes policies aligned to strategic plans |
* when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. * when you are familiar with this view - it is likely that you will refer to the[full s... |
this provides a clear organisational structure that helps users understand how behaviours are grouped conceptually, making it particularly valuable for: * new users learning the framework * training and development planning * structured assessment activities * creating role profiles and competency models the layout wit... |
* [sfia full framework view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) use the a to z listing when you are looking for a specific skill and you know its name. * [sfia full framework view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-fra... |
[data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl ------------------------------------------------------------------------------------- facilitating understanding of data by displaying concepts, ideas and facts using graphical representations. | split, level removed | | | [data visua... |
the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the wor... |
| re-named, guidance notes | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing "skill") | icpm | managing processes to collect, assemble and publish content across various channels to meet organisational and audience needs. [content publishing](https://sfia-online.org/en/sfia-9/skills... |
##### problem-solving * applies a methodical approach to investigate and evaluate options to resolve routine and moderately complex issues. applies a methodical approach to investigate and evaluate options to resolve routine and moderately complex issues |
sfia 9 software engineering competencies — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/en) * [deutsch... |
[read more…](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management "skill") ----------------------------------------------------------------------------------- planning, controlling and analysing costs to enable the effective use of finan... |
* these views can provide a quick start approach to understanding and using sfia. * these views can provide a quick start approach to understanding and using sfia |
### knowledge applies broad business knowledge to enable strategic leadership and decision-making across various domains. ### knowledge applies broad business knowledge to enable strategic leadership and decision-making across various domains. ### knowledge applies strategic and broad-based knowledge to shape organisat... |
| new skill | | | [customer engagement and loyalty](https://sfia-online.org/en/sfia-9/skills/customer-engagement-and-loyalty "skill") | celo | developing and executing strategies to attract, engage and retain customers through targeted communications and loyalty initiatives. | new skill | | | [customer experience](http... |
[change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change and transformation change and transformation https://sfia-online.or... |
maximises the capabilities of applications for their role and evaluates and supports the use of new technologies and digital tools.selects appropriately from, and assesses the impact of change to applicable standards, methods, tools, applications and processes relevant to own specialism. * selects appropriately from, a... |
[methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl ----------------------------------------------------------------------------------- leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives. [methods and ... |
generic attributes, business skills and behavioural factors generic attributes, business skills and behavioural factors all levels 1-7 of the generic attributes and business skills/behavioural factors.https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours https://sfia-online.or... |
### feasibility assessment: level 2 **[level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2):** essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. ### feasibility assessment: level 3 **[level 3 - apply](htt... |
[data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats ------------------------------------------------------------------------- applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data. | guidance notes | | | ... |
sfia 9 full framework view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/en?path=/glance) * [deutsch]... |
##### creativity * creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder. creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeh... |
[sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. ... |
receives specific instructions and guidance, has work closely reviewed. receives specific instructions and guidance, has work closely reviewed |
develops an understanding of the rules and expectations of their role and the organisation. has a good understanding of their role and the organisation’s rules and expectations |
communicates with immediate team to understand and deliver on their assigned tasks. ##### communication * communicates with immediate team to understand and deliver on their assigned tasks |
sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills manage... |
proactively increases their understanding of their work tasks and responsibilities. ##### leadership * proactively increases their understanding of their work tasks and responsibilities |
| new level, guidance notes | | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management "skill") | qumg | defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives. [quality management](https://sfia-online.org/en/sfia-9/s... |
| | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing "skill") | resc | acquiring, deploying and onboarding resources. [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc --------------------------------------------------------------------- acquiring, deploying and onboarding resour... |
the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the s... |
[systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn ----------------------------------------------------------------------------- designing systems to meet specified requirements and agreed systems architectures. [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn ---... |
[quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas ----------------------------------------------------------------------------------- assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. [quality assurance](https://sf... |
[specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech ----------------------------------------------------------------------------------- providing authoritative, professional advice and direction in a specialist area. | large change | | | [specialist advice](https://sfia-online.org/en/sfi... |
[configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg ------------------------------------------------------------------------------------------------- planning, identifying, controlling, accounting for and auditing of configuration items (cis) and their interrelationships. |... |
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