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Introduction
============
Since releasing the Answers endpoint in beta last year, we’ve developed new methods that achieve better results for this task. As a result, we’ll be removing the Answers endpoint from our documentation and removing access to this endpoint on December 3, 2022 for all organizations. New accou... | Answers Transition Guide | 6233728 | https://help.openai.com/en/articles/6233728-answers-transition-guide |
Introduction
============
Since releasing the Classifications endpoint in beta last year, we’ve developed new methods that achieve better results for this task. As a result, we’ll be removing the Classifications endpoints from our documentation and removing access to this endpoint on December 3, 2022 for all organiz... | Classifications Transition Guide | 6272941 | https://help.openai.com/en/articles/6272941-classifications-transition-guide |
Introduction
============
Since releasing the Search endpoint, we’ve developed new methods that achieve better results for this task. As a result, we’ll be removing the Search endpoint from our documentation and removing access to this endpoint for all organizations on December 3, 2022. New accounts created after Ju... | Search Transition Guide | 6272952 | https://help.openai.com/en/articles/6272952-search-transition-guide |
*This article is only relevant if you started using the API before June 6, 2022.*
We are deprecating the term ‘engine’ in favor of ‘model’. Most people already use these terms interchangeably, and we consistently hear that ‘model’ is more intuitive.
Moving forward, API requests will work by referencing a ‘model’... | What happened to ‘engines’? | 6283125 | https://help.openai.com/en/articles/6283125-what-happened-to-engines |
Thank you for trying our generative AI tools!
In your usage, you must adhere to our [Content Policy](https://labs.openai.com/policies/content-policy):
**Do not attempt to create, upload, or share images that are not G-rated or that could cause harm.**
* **Hate:** hateful symbols, negative stereotypes, comparing... | Are there any restrictions to how I can use DALL·E 2? Is there a content policy? | 6338764 | https://help.openai.com/en/articles/6338764-are-there-any-restrictions-to-how-i-can-use-dall-e-2-is-there-a-content-policy |
As we're ramping up DALL-E access, safe usage of the platform is our highest priority. Our filters aims to detect generated text that could be sensitive or unsafe. We've built the filter to err on the side of caution, so, occasionally, innocent prompts will be flagged as unsafe.
Although suspensions are automatic, ... | I received a warning while using DALL·E 2. Will I be banned? | 6338765 | https://help.openai.com/en/articles/6338765-i-received-a-warning-while-using-dall-e-2-will-i-be-banned |
If your account access has been deactivated, it's likely due to a violation of our [content policy](https://labs.openai.com/policies/content-policy) or [terms of use](https://labs.openai.com/policies/terms).
If you believe this happened in error, please start a conversation with us from the Messenger at the bottom r... | Why was my DALL·E 2 account deactivated? | 6378378 | https://help.openai.com/en/articles/6378378-why-was-my-dall-e-2-account-deactivated |
### **Deleting your account is permanent can cannot be undone.**
**Deleting your account will prevent you from using the account to access OpenAI services, including ChatGPT, API, and DALL·E.** You will NOT be able to create a new account using the same email address. If you delete your account, we will delete your ... | How to delete your account | 6378407 | https://help.openai.com/en/articles/6378407-how-to-delete-your-account |
`💡Note: DALL·E API is billed separately from labs.openai.com. Credits granted/purchased on labs.openai.com do not apply to DALL·E API. For the latest information on DALL·E API pricing, please see our [pricing page](https://openai.com/api/pricing).`
**What’s a DALL·E Credit?**
* You can use a DALL·E credit for a s... | How DALL·E Credits Work | 6399305 | https://help.openai.com/en/articles/6399305-how-dall-e-credits-work |
Yes! Please check out our [DALL·E API FAQ](https://help.openai.com/en/articles/6705023) for information about the API.
| Is DALL·E available through an API? | 6402865 | https://help.openai.com/en/articles/6402865-is-dall-e-available-through-an-api |
Subject to the [Content Policy](https://labs.openai.com/policies/content-policy) and [Terms](https://openai.com/api/policies/terms/), you own the images you create with DALL·E, including the right to reprint, sell, and merchandise – regardless of whether an image was generated through a free or paid credit.
| Can I sell images I create with DALL·E? | 6425277 | https://help.openai.com/en/articles/6425277-can-i-sell-images-i-create-with-dall-e |
You can login to access DALL·E 2 by using the button below.
[Login to DALL·E 2](http://labs.openai.com/auth/login)
| Where can I access DALL·E 2? | 6431339 | https://help.openai.com/en/articles/6431339-where-can-i-access-dall-e-2 |
Unfortunately, it's not currently possible to change the email address or the sign-in method associated with your account for DALL•E 2. You will need to continue using the same email address to login.
| Can I change the email address I use to sign-in to DALL•E 2? | 6431922 | https://help.openai.com/en/articles/6431922-can-i-change-the-email-address-i-use-to-sign-in-to-dall-e-2 |
**Commercialization Questions**
===============================
* **Can I use DALL·E for commercial uses, including NFTs and freelancing?**
Yes.
* **Can I sell DALL·E generations I created during the research preview?**
Yes.
* **Can I remove the watermark?**
Yes.
* **Are alternate payment options available?** ... | DALL·E - Content Policy FAQ | 6468065 | https://help.openai.com/en/articles/6468065-dall-e-content-policy-faq |
This article reflects a historical pricing update, please visit openai.com/api/pricing for the most up-to-date pricing
---
**1. What are the pricing changes?**
We’re reducing the price per token for our standard GPT-3 and Embeddings models. Fine-tuned models are not affected. For details on this change, please ... | September 2022 - OpenAI API Pricing Update FAQ | 6485334 | https://help.openai.com/en/articles/6485334-september-2022-openai-api-pricing-update-faq |
The Content filter preferences can be found in the [Playground](https://beta.openai.com/playground) page underneath the "..." menu button.
Once opened you can toggle the settings on and off to stop the warning message from s... | How can I deactivate the content filter in the Playground? | 6503842 | https://help.openai.com/en/articles/6503842-how-can-i-deactivate-the-content-filter-in-the-playground |
The DALL·E editor interface helps you edit images through inpainting and outpainting, giving you more control over your creative vision.
The editor interface is in beta – there are a number of things... | DALL·E Editor Guide | 6516417 | https://help.openai.com/en/articles/6516417-dall-e-editor-guide |
We want to assure you that you won't be penalized for a failed generation. You won't be charged a credit if DALL·E 2 is unable to successfully generate an image based on your request.
We understand that not every request will be successful, and we don't want to punish our users for that. So rest assured, you can ke... | Am I charged for a credit when my generation fails? | 6582257 | https://help.openai.com/en/articles/6582257-am-i-charged-for-a-credit-when-my-generation-fails |
While DALL·E is continually evolving and improving, there are a few things you can do to improve your images right now.
For discovering how you can design the best prompts for DALL·E, or find out best practices for processing images, we currently recommend:
* [Guy Parsons' DALL·E 2 Prompt Book](https://dallery.gal... | How can I improve my prompts with DALL·E? | 6582391 | https://help.openai.com/en/articles/6582391-how-can-i-improve-my-prompts-with-dall-e |
When you have both free and paid credits in your account, our system will automatically use the credits that are going to expire first. In most cases, this will be your free credits.
However, if you have paid credits that are expiring sooner than your free credits, those will be used first. Keep in mind that paid cr... | How do my free and paid credits get used? | 6584194 | https://help.openai.com/en/articles/6584194-how-do-my-free-and-paid-credits-get-used |
Every generation you create is automatically saved in the 'All generations' tab in '[My Collection](https://labs.openai.com/collection).' You can find past generations there, as well as your saved generations in the 'Favorites' tab.
```
This article was generated with the help of GPT-3.
```
| Where can I find my old and/or saved generations? | 6584249 | https://help.openai.com/en/articles/6584249-where-can-i-find-my-old-and-or-saved-generations |
**ChatGPT**
Phone verification is no longer required for new OpenAI account creation or ChatGPT usage.
**API**
Phone verification is now mandated on platform.openai.com for generating your initial API key, though not for any subsequent API key generation after that.
Why do I need to provide my phone number ... | Phone verification FAQ | 6613520 | https://help.openai.com/en/articles/6613520-phone-verification-faq |
If you're not receiving your phone verification code, it's possible that our system has temporarily blocked you due to too many verification attempts or an issue occurred during your first request.
Please try again in a few hours and make sure you're within cellphone coverage, and you're not using any text-blocker ... | Why am I not receiving my phone verification code? | 6613605 | https://help.openai.com/en/articles/6613605-why-am-i-not-receiving-my-phone-verification-code |
**If you can’t log in, after having successfully logged in before…**
--------------------------------------------------------------------
* Refresh your browser’s cache and cookies. We recommend using a desktop device to [log in](https://beta.openai.com/login).
* Ensure that you are using the correct authentication m... | Why can't I log in to OpenAI platform? | 6613629 | https://help.openai.com/en/articles/6613629-why-can-t-i-log-in-to-openai-platform |
You should be able to reset your password by clicking 'Forgot Password' [here](https://beta.openai.com/login) while logged out. If you can't log out, try from an incognito window.
If you haven't received the reset email, make sure to check your spam folder.
If it's not there, consider whether you originally sig... | Why can't I reset my password? | 6613657 | https://help.openai.com/en/articles/6613657-why-can-t-i-reset-my-password |
There are two ways to contact our support team, depending on whether you have an account with us.
If you already have an account, simply login and use the "Help" button to start a conversation.
If you don't have an account or can't login, you can still reach us by selecting the chat bubble icon in the bottom ri... | How can I contact support? | 6614161 | https://help.openai.com/en/articles/6614161-how-can-i-contact-support |
There are two main options for checking your token usage:
**1. [Usage dashboard](https://beta.openai.com/account/usage)**
---------------------------------------------------------------
The [usage dashboard](https://beta.openai.com/account/usage) displays your API usage during the current and past monthly billing ... | How do I check my token usage? | 6614209 | https://help.openai.com/en/articles/6614209-how-do-i-check-my-token-usage |
There are three reasons you might receive the "You've reached your usage limit" error:
**If you're using a free trial account:** To set up a pay-as-you-go account using the API, you'll need to enter [billing information](https://platform.openai.com/account/billing) and upgrade to a paid plan.
**If you're already ... | Why am I getting an error message stating that I've reached my usage limit? | 6614457 | https://help.openai.com/en/articles/6614457-why-am-i-getting-an-error-message-stating-that-i-ve-reached-my-usage-limit |
If you're wondering whether OpenAI models have knowledge of current events, the answer is that it depends on the specific model. The table below breaks down the different models and their respective training data ranges.
| | |
| --- | --- |
| **Model name** | **TRAINING DATA** |
| text-davinci-003 | Up to Jun 202... | Do the OpenAI API models have knowledge of current events? | 6639781 | https://help.openai.com/en/articles/6639781-do-the-openai-api-models-have-knowledge-of-current-events |
You'll be billed at the end of each calendar month for usage during that month unless the parties have agreed to a different billing arrangement in writing. Invoices are typically issued within two weeks of the end of the billing cycle.
For the latest information on pay-as-you-go pricing, please our [pricing page](h... | When can I expect to receive my OpenAI API invoice? | 6640792 | https://help.openai.com/en/articles/6640792-when-can-i-expect-to-receive-my-openai-api-invoice |
**Note**: The time for the name change you make on platform.openai.com to be reflected in ChatGPT may take up to 15 minutes.
You can change your name in your user settings in **platform**.openai.com under User -> Settings -> User profile -> Name.
<https://platform.openai.com/account/user-settings>
Here is wha... | How do I change my name for my OpenAI account? | 6640864 | https://help.openai.com/en/articles/6640864-how-do-i-change-my-name-for-my-openai-account |
When using DALL·E in your work, it is important to be transparent about AI involvement and adhere to our [Content Policy](https://labs.openai.com/policies/content-policy) and [Terms of Use](https://labs.openai.com/policies/terms).
Primarily, **don't mislead your audience about AI involvement.**
* When sharing you... | How should I credit DALL·E in my work? | 6640875 | https://help.openai.com/en/articles/6640875-how-should-i-credit-dall-e-in-my-work |
**Receipts for credit purchases made at labs.openai.com** are sent to the email address you used when making the purchase. You can also access invoices by clicking "View payment history" in your [Labs account settings](https://labs.openai.com/account).
**Please note that [DALL·E API](https://help.openai.com/en/artic... | Where can I find my invoice for DALL·E credit purchases? | 6641048 | https://help.openai.com/en/articles/6641048-where-can-i-find-my-invoice-for-dall-e-credit-purchases |
When you use your [fine-tuned model](https://platform.openai.com/docs/guides/fine-tuning) for the first time in a while, it might take a little while for it to load. This sometimes causes the first few requests to fail with a 429 code and an error message that reads "the model is still being loaded".
The amount of t... | What is the "model is still being loaded" error? | 6643004 | https://help.openai.com/en/articles/6643004-what-is-the-model-is-still-being-loaded-error |
**OpenAI API** - the [Sharing & Publication policy](https://openai.com/api/policies/sharing-publication/) outlines how users may share and publish content generated through their use of the API.
**DALL·E** - see the [Content policy](https://labs.openai.com/policies/content-policy) for details on what images can be... | What are OpenAI's policies regarding sharing and publication of generated content? | 6643036 | https://help.openai.com/en/articles/6643036-what-are-openai-s-policies-regarding-sharing-and-publication-of-generated-content |
The [Embeddings](https://platform.openai.com/docs/guides/embeddings) and [Chat](https://platform.openai.com/docs/guides/chat) endpoints are a great combination to use when building a question-answering or chatbot application.
Here's how you can get started:
1. Gather all of the information you need for your knowl... | How to Use OpenAI API for Q&A and Chatbot Apps | 6643167 | https://help.openai.com/en/articles/6643167-how-to-use-openai-api-for-q-a-and-chatbot-apps |
If the [`temperature`](https://platform.openai.com/docs/api-reference/chat/create#chat-create-temperature) parameter is set above 0, the model will likely produce different results each time - this is expected behavior. If you're seeing unexpected differences in the quality completions you receive from [Playground](htt... | Why am I getting different completions on Playground vs. the API? | 6643200 | https://help.openai.com/en/articles/6643200-why-am-i-getting-different-completions-on-playground-vs-the-api |
**As an "Explore" free trial API user,** you receive an initial credit of $5 that expires after three months if this is your first OpenAI account. [Upgrading to the pay-as-you-go plan](https://beta.openai.com/account/billing) will increase your usage limit to $120/month.
**If you're a current API customer looking to... | How do I get more tokens or increase my monthly usage limits? | 6643435 | https://help.openai.com/en/articles/6643435-how-do-i-get-more-tokens-or-increase-my-monthly-usage-limits |
If you are interested in finding and reporting security vulnerabilities in OpenAI's services, please read and follow our [Coordinated Vulnerability Disclosure Policy](https://openai.com/security/disclosure/).
This policy explains how to:
* Request authorization for testing
* Identify what types of testing are in-s... | How to Report Security Vulnerabilities to OpenAI | 6653653 | https://help.openai.com/en/articles/6653653-how-to-report-security-vulnerabilities-to-openai |
💡 `If you're just getting started with OpenAI API, we recommend reading the [Introduction](https://beta.openai.com/docs/introduction/introduction) and [Quickstart](https://beta.openai.com/docs/quickstart) tutorials first.`
**How prompt engineering works**
================================
Due to the way the inst... | Best practices for prompt engineering with OpenAI API | 6654000 | https://help.openai.com/en/articles/6654000-best-practices-for-prompt-engineering-with-openai-api |
**If you can’t log in, after having successfully logged in before…**
--------------------------------------------------------------------
* Refresh your browser’s cache and cookies. We recommend using a desktop device to [log in](https://labs.openai.com/auth/login).
* Ensure that you are using the correct authentica... | Why can't I log in to Labs / DALL•E? | 6654303 | https://help.openai.com/en/articles/6654303-why-can-t-i-log-in-to-labs-dall-e |
**Have you ever tried to solve for x using the OpenAI playground?**
-------------------------------------------------------------------
For example, solve for x:
3 x + 4 = 66
First you'd isolate terms with *x* to the left hand side like so:
3 x + (4 - 4) = 66 - 4
then:
3 x = 62
to get the result:
x = 62... | Doing Math in the Playground | 6681258 | https://help.openai.com/en/articles/6681258-doing-math-in-the-playground |
OpenAI maintains a [Community Libraries](https://beta.openai.com/docs/libraries/community-libraries) page where we list API clients that developers can use to access the OpenAI API.
If you've built an open source library that you'd like added to this page – thank you! We love to see developers build additional API t... | Adding your API client to the Community Libraries page | 6684216 | https://help.openai.com/en/articles/6684216-adding-your-api-client-to-the-community-libraries-page |
The default rate limit for the DALL·E API depends which model you are using (DALL·E 2 vs DALL·E 3) along with your usage tier. For example, with DALL·E 3 and usage tier 3, you can generate 7 images per minute.
Learn more in our [rate limits guide](https://platform.openai.com/docs/guides/rate-limits/usage-tiers). Yo... | What's the rate limit for the DALL·E API? | 6696591 | https://help.openai.com/en/articles/6696591-what-s-the-rate-limit-for-the-dall-e-api |
**1. What is the DALL·E API and how can I access it?**
The DALL·E API allows you to integrate state of the art image generation capabilities directly into your product. To get started, visit our [developer guide](https://beta.openai.com/docs/guides/images).
**2. How do I pay for the DALL·E API?**
The API usage i... | DALL·E API FAQ | 6705023 | https://help.openai.com/en/articles/6705023-dall-e-api-faq |
While the OpenAI website is only available in English, you can use our models in other languages as well. The models are optimized for use in English, but many of them are robust enough to generate good results for a variety of languages.
When thinking about how to adapt our models to different languages, we recomme... | How do I use the OpenAI API in different languages? | 6742369 | https://help.openai.com/en/articles/6742369-how-do-i-use-the-openai-api-in-different-languages |
If you want to download the images you generated with DALL·E, you might be wondering how to do it in bulk. Unfortunately, there is no option to download multiple images at once from the website. However, you can still download your images individually by following these steps:
1. Click on the image you want to save.... | How can I bulk download my generations? | 6781152 | https://help.openai.com/en/articles/6781152-how-can-i-bulk-download-my-generations |
If you want to save your outpainting as a single image, you need to download it at the time of creation. Once you exit outpainting mode, you will not be able to access the full image again (unless you stitch the generation frames together manually). This is because generation frames are stored individually, without the... | How can I download my outpainting? | 6781222 | https://help.openai.com/en/articles/6781222-how-can-i-download-my-outpainting |
You might be tempted to instruct DALL·E to generate text in your image, by giving it instructions like "a blue sky with white clouds and the word hello in skywriting".
However, this is not a reliable or effective way to create text. DALL·E is not currently designed to produce text, but to generate realistic and art... | How can I generate text in my image? | 6781228 | https://help.openai.com/en/articles/6781228-how-can-i-generate-text-in-my-image |
1. **How much does it cost to use ChatGPT?**
* The research preview of ChatGPT is free to use.
2. **How does ChatGPT work?**
* ChatGPT is fine-tuned from GPT-3.5, a language model trained to produce text. ChatGPT was optimized for dialogue by using Reinforcement Learning with Human Feedback (RLHF) – a method that... | What is ChatGPT? | 6783457 | https://help.openai.com/en/articles/6783457-what-is-chatgpt |
Fine-tuning with GPT-3.5
========================
Fine-tuning data provides models with examples of how it should respond do a given conversation. We'll want these examples to match the input that the model will see in production as closely as possible.
#### First, system instructions.
These tell the model how ... | How do I format my fine-tuning data? | 6811186 | https://help.openai.com/en/articles/6811186-how-do-i-format-my-fine-tuning-data |
How can I tell how many tokens a string will have before I try to embed it?
===========================================================================
For V2 embedding models, as of Dec 2022, there is not yet a way to split a string into tokens. The only way to get total token counts is to submit an API request.
*... | Embeddings - Frequently Asked Questions | 6824809 | https://help.openai.com/en/articles/6824809-embeddings-frequently-asked-questions |
**Introducing the GPT Store and ChatGPT Team plan (Jan 10, 2024)**
------------------------------------------------------------------
#### Discover what’s trending in the GPT Store
The store features a diverse range of GPTs developed by our partners and the community. Browse popular and trending GPTs on the communi... | ChatGPT — Release Notes | 6825453 | https://help.openai.com/en/articles/6825453-chatgpt-release-notes |
For details on our data policy, please see our [Terms of Use](https://openai.com/terms/) and [Privacy Policy](https://openai.com/privacy/).
| Terms of Use | 6837156 | https://help.openai.com/en/articles/6837156-terms-of-use |
### Please read our **[rate limit documentation](https://beta.openai.com/docs/guides/rate-limits)** in its entirety.
If you would like to increase your rate limits, please note that you can do so by [increasing your usage tier](https://platform.openai.com/docs/guides/rate-limits/usage-tiers). You can view your curren... | Rate Limits and 429: 'Too Many Requests' Errors | 6843909 | https://help.openai.com/en/articles/6843909-rate-limits-and-429-too-many-requests-errors |
Here's an [article](https://help.openai.com/en/articles/6783457-chatgpt-faq) answering frequently asked questions about ChatGPT.
| ChatGPT general questions | 6843914 | https://help.openai.com/en/articles/6843914-chatgpt-general-questions |
When you get the error message:
```
Incorrect API key provided: API_KEY*********************************ZXY. You can find your API key at https://beta.openai.com
```
Here are a few simple steps you can take to resolve this issue.
Step 1: Clear your browser's cache
The first step is to clear your browser's ca... | Incorrect API key provided | 6882433 | https://help.openai.com/en/articles/6882433-incorrect-api-key-provided |
Every organization is bound by rate limits which determine how many requests can be sent per second. This rate limit has been hit by the request.
Rate limits can be quantized, meaning they are enforced over shorter periods of time (e.g. 60,000 requests/minute may be enforced as 1,000 requests/second). Sending short ... | Rate Limit Advice | 6891753 | https://help.openai.com/en/articles/6891753-rate-limit-advice |
This error message indicates that your authentication credentials are invalid. This could happen for several reasons, such as:
- You are using a revoked API key.
- You are using a different API key than one under the requesting organization.
- You are using an API key that does not have the required permissions ... | Error Code 401 - Invalid Authentication | 6891767 | https://help.openai.com/en/articles/6891767-error-code-401-invalid-authentication |
This error message indicates that the API key you are using in your request is not correct. This could happen for several reasons, such as:
- You are using a typo or an extra space in your API key.
- You are using an API key that belongs to a different organization.
- You are using an API key that has been delet... | Error Code 401 - Incorrect API key provided | 6891781 | https://help.openai.com/en/articles/6891781-error-code-401-incorrect-api-key-provided |
This error message indicates that your account is not part of an organization. This could happen for several reasons, such as:
- You have left or been removed from your previous organization.
- Your organization has been deleted.
To resolve this error, please follow these steps:
- If you have left or been re... | Error Code 404 - You must be a member of an organization to use the API | 6891827 | https://help.openai.com/en/articles/6891827-error-code-404-you-must-be-a-member-of-an-organization-to-use-the-api |
This error message indicates that you have hit your assigned rate limit for the API. This means that you have submitted too many tokens or requests in a short period of time and have exceeded the number of requests allowed. This could happen for several reasons, such as:
- You are using a loop or a script that makes... | Error Code 429 - Rate limit reached for requests | 6891829 | https://help.openai.com/en/articles/6891829-error-code-429-rate-limit-reached-for-requests |
This error message indicates that you have hit your maximum monthly budget for the API. This means that you have consumed all the credits or units allocated to your plan and have reached the limit of your billing cycle. This could happen for several reasons, such as:
* You are using a high-volume or complex service t... | Error Code 429 - You exceeded your current quota, please check your plan and billing details. | 6891831 | https://help.openai.com/en/articles/6891831-error-code-429-you-exceeded-your-current-quota-please-check-your-plan-and-billing-details |
This error message indicates that our servers are experiencing high traffic and are unable to process your request at the moment. This could happen for several reasons, such as:
- There is a sudden spike or surge in demand for our services.
- There is scheduled or unscheduled maintenance or update on our servers.
... | Error Code 429 - The engine is currently overloaded. Please try again later. | 6891834 | https://help.openai.com/en/articles/6891834-error-code-429-the-engine-is-currently-overloaded-please-try-again-later |
This section outlines the main error codes returned by the OpenAI API, including both the cause and how to resolve the error.
**Status Code Summaries**
-------------------------
| | |
| --- | --- |
| [401](https://help.openai.com/en/articles/6891767-error-code-401-invalid-authentication) | **Cause:** Invalid ... | API Error Code Guidance | 6891839 | https://help.openai.com/en/articles/6891839-api-error-code-guidance |
An APIError indicates that something went wrong on our side when processing your request. This could be due to a temporary glitch, a bug, or a system outage.
We apologize for any inconvenience and we are working hard to resolve any issues as soon as possible. You can check our status page for more information [here]... | APIError | 6897179 | https://help.openai.com/en/articles/6897179-apierror |
A Timeout error indicates that your request took too long to complete and our server closed the connection. This could be due to a network issue, a heavy load on our services, or a complex request that requires more processing time.
If you encounter a Timeout error, please try the following steps:
- Wait a few se... | Timeout | 6897186 | https://help.openai.com/en/articles/6897186-timeout |
An APIConnectionError indicates that your request could not reach our servers or establish a secure connection. This could be due to a network issue, a proxy configuration, an SSL certificate, or a firewall rule.
If you encounter an APIConnectionError, please try the following steps:
- Check your network settings... | APIConnectionError | 6897191 | https://help.openai.com/en/articles/6897191-apiconnectionerror |
An InvalidRequestError indicates that your request was malformed or missing some required parameters, such as a token or an input. This could be due to a typo, a formatting error, or a logic error in your code.
If you encounter an InvalidRequestError, please try the following steps:
- Read the error message caref... | InvalidRequestError | 6897194 | https://help.openai.com/en/articles/6897194-invalidrequesterror |
An AuthenticationError indicates that your API key or token was invalid, expired, or revoked. This could be due to a typo, a formatting error, or a security breach.
If you encounter an AuthenticationError, please try the following steps:
- Check your API key or token and make sure it is correct and active. You ma... | AuthenticationError | 6897198 | https://help.openai.com/en/articles/6897198-authenticationerror |
A PermissionError indicates that your API key or token does not have the required scope or role to perform the requested action. This could be due to a misconfiguration, a limitation, or a policy change.
If you encounter a PermissionError, please contact our support team and provide them with the the following infor... | PermissionError | 6897199 | https://help.openai.com/en/articles/6897199-permissionerror |
A RateLimitError indicates that you have hit your assigned rate limit. This means that you have sent too many tokens or requests in a given period of time, and our services have temporarily blocked you from sending more.
We impose rate limits to ensure fair and efficient use of our resources and to prevent abuse or ... | RateLimitError | 6897202 | https://help.openai.com/en/articles/6897202-ratelimiterror |
A ServiceUnavailableError indicates that our servers are temporarily unable to handle your request. This could be due to a planned or unplanned maintenance, a system upgrade, or a server failure. These errors can also be returned during periods of high traffic.
We apologize for any inconvenience and we are working h... | ServiceUnavailableError | 6897204 | https://help.openai.com/en/articles/6897204-serviceunavailableerror |
This article outlines the error types returned when using the OpenAI Python Library. Read a summary of the cause and solution, or click the article for more.
| | |
| --- | --- |
| [APIError](https://help.openai.com/en/articles/6897179-apierror) | **Cause** Issue on our side.
**Solution** Retry your request after ... | OpenAI Library Error Types Guidance | 6897213 | https://help.openai.com/en/articles/6897213-openai-library-error-types-guidance |
The latency of a completion request is mostly influenced by two factors: the model and the number of tokens generated. Please read our updated documentation for [guidance on improving latencies.](https://beta.openai.com/docs/guides/production-best-practices/improving-latencies)
| Guidance on improving latencies | 6901266 | https://help.openai.com/en/articles/6901266-guidance-on-improving-latencies |
1. **What is ChatGPT Plus?**
1. ChatGPT Plus is a subscription plan for ChatGPT. It offers availability even when demand is high, faster response speed, and priority access to new features.
2. **Is the free version still available?**
1. Yes, free access to ChatGPT will still be provided. By offering this subscri... | What is ChatGPT Plus? | 6950777 | https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus |
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