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user: Do you have a plan to notify passengers well in advance of pilot related cancellations or just wait til the day before? Will you protect passengers on other airlines if flights are cancelled b/c of pilot shortages? agent: We're planning to fly as scheduled, Shaun. user: HOW ABOUT ANSWERING MY QUESTION. I'm asking...
The customer is complaining that what will you do if there are no enough pilots to fly. The agent answered that as of now flights are scheduled and they have avoiding cancellations.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Do you have a plan to notify passengers well in advance of pilot related cancellations or just wait til the day before? Will you protect passengers on other airlines if flights are cancelled ...
user: Gave another chance and I am more disappointed than the first time smh agent: We're happy to have you with us! Please let us know more about what happened. user: Both of my initial and connecting flights to MIA have been delayed. Now I'm hearing the delay is caused by a leaking coffee pot?? ? Literally been sitti...
Customer is complaining about delayed flights to MIA. Agent states it's due to repairing the water leak and are ready to resume the flight.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Gave another chance and I am more disappointed than the first time smh agent: We're happy to have you with us! Please let us know more about what happened. user: Both of my initial and connec...
user: Two orders delivered today, both deliveries screwed up! My house is on Google Maps, what more can I do ?? ? agent: I'm sorry for the delivery trouble! Without posting personal/account info, please tell us more about what's going on. user: Deliveries to our home are often misdelivered...we’re on google maps but se...
Customer is complaining about the missing delivery. Agent asks whether currently they have issue with a delivery.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Two orders delivered today, both deliveries screwed up! My house is on Google Maps, what more can I do ?? ? agent: I'm sorry for the delivery trouble! Without posting personal/account info, p...
user: bonjour, suite a des conneries de je suis bloqué en Angleterre et je vais rater mon bus. Comment je peux faire? agent: Apologies for the disruption and delay to your journey this evening, Andi user: So now I have to rough it overnight in London 👍😒 I need to be in Paris at 3pm tomorrow. I have a job. Now I have ...
Customer is complaining about the disruption and delay in the scheduled journey. Agent explains it's due to an emergency incident and requests to claim the compensation by sharing an URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: bonjour, suite a des conneries de je suis bloqué en Angleterre et je vais rater mon bus. Comment je peux faire? agent: Apologies for the disruption and delay to your journey this evening, And...
user: can you tell me where has stock of the hulk buster at 9.99 please agent: Txt 61201 with the catolog number and your post code user: Not helpful really as that only tells me local stores agent: what store is closest to you ? user: Already tried all local stores that's why I asked can you tell me where has stock! a...
Customer is requesting to tell them where has stock of the hulk buster at 9.99. Agent updates that all store are saying to order now and to collect in 3 days and they will be getting it back in stock.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: can you tell me where has stock of the hulk buster at 9.99 please agent: Txt 61201 with the catolog number and your post code user: Not helpful really as that only tells me local stores agent...
user: hello Size! I would like to cancel order #83975908 because I picked the wrong size. Or if you could change the size from UK10 (UK 10.5) to UK 9.5 (US10) , it will be a huge help. Please let me know, the order is made 35mins ago. Thank you in advance! agent: Hello, I have looked into this for you and can confirm y...
Customer is asking to cancel the order because he picked the wrong size. Agent suggests that all the sizes on the UK website are in UK sizes.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: hello Size! I would like to cancel order #83975908 because I picked the wrong size. Or if you could change the size from UK10 (UK 10.5) to UK 9.5 (US10) , it will be a huge help. Please let m...
user: Are children allowed to sign up for Rapid Rewards? agent: Hi, Lorenzo! Yes, children are able to sign up for Rapid Reward accounts. user: In registering the website wants me to enter their email address. I can't reuse the one associated with my account. Is there a solution besides having to make email addresses f...
Customer is asking that are children allowed to sign up for rapid rewards. Agent updated that several families have the same address associated with multiple accounts.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Are children allowed to sign up for Rapid Rewards? agent: Hi, Lorenzo! Yes, children are able to sign up for Rapid Reward accounts. user: In registering the website wants me to enter their em...
user: Experiencing an internet outtage- zipcode 44060 agent: Your modem appears to be online and providing an IP address to an external Linksys router. Has service returned? user: No- both my modem and router appear to be functioning but none of my internet reliant items (phone, laptop, etc) have internet connection ag...
The customer is complaining that he is facing internet outtage issue. The agent asked the customer tosend an update to the modem to see if it responds and it will reboot if they do that so.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Experiencing an internet outtage- zipcode 44060 agent: Your modem appears to be online and providing an IP address to an external Linksys router. Has service returned? user: No- both my modem...
user: Do Apple updates always delete your recent contacts? I’ve easily lost over 50 contacts in a day. Thanks Oh and my battery sucks after the update as usual too. I’m sure that has nothing to do with the update, though. Nothing at all. agent: We can help with your missing contacts and battery. Has the device been res...
The customer is complaining that they have lost more than 50 contacts and battery also sucks after the update. The agent asked to dm them for further review on that issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Do Apple updates always delete your recent contacts? I’ve easily lost over 50 contacts in a day. Thanks Oh and my battery sucks after the update as usual too. I’m sure that has nothing to do ...
user: So my #Sprint account has been labeled as "Fraudulent" for a year, I just found out about this today when I went to get a new phone... agent: Hey. This is unfortunate. Is it that you visited a store and was provided with this information? Did they indicate why? - DW user: Oh yeah, I had to wait a while to see an ...
Customer is complaining that their Sprint account has been labelled as Fraudulent for a year and they found this today when they went to buy a new phone. Agent updates that once the name change process is completed everything will be fine.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: So my #Sprint account has been labeled as "Fraudulent" for a year, I just found out about this today when I went to get a new phone... agent: Hey. This is unfortunate. Is it that you visited ...
user: I was charged 10naira for a smart subscription I never requested for, I need the refund of my money 07010039592 Why am I not getting any responds from agent: Hello please confirm if issue is resolved. Thank you. Hello apologies on the delayed response. Thank you. user: The issue has not been resolved...... My mon...
Customer is complaining about the airtel care for not refund of his money. Agent says that complaint is being investigated.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I was charged 10naira for a smart subscription I never requested for, I need the refund of my money 07010039592 Why am I not getting any responds from agent: Hello please confirm if issue is ...
user: when is thrtr going to be an android update last one was April? agent: Hi there! Which phone do you have? user: Galaxy s7 on android 7 agent: The current android version for the Galaxy S7 is 7.0.0 and the base band version is G930R4TYU4BQE1. Is that what you have? user: Yes but why is it still on April when there...
Customer is enquiry about the latest android version of samsung. Agent inform that they will going to update once samsung updates.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: when is thrtr going to be an android update last one was April? agent: Hi there! Which phone do you have? user: Galaxy s7 on android 7 agent: The current android version for the Galaxy S7 is ...
user: It is the worst online deal ever agent: It's too bad you feel that way. Did anything specific happen? Maybe we can help change your opinion still! :) user: You also can see there is no apologies in their msg for not entertainment of service agent: If it could not be delivered the seller can usually help. See to a...
Customer complains about eBay services. Agent updated the customer to check the URL for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: It is the worst online deal ever agent: It's too bad you feel that way. Did anything specific happen? Maybe we can help change your opinion still! :) user: You also can see there is no apolog...
user: nice hasn’t left the first station and late already. Impressive agent: Hi John, which train are you on? user: Reading Waterloo It’s NEVER onTime agent: Sorry for the delay John, this is because the train was late out of the depot this morning. user: Oh good. That makes it all ok then!! Don’t worry about the huge ...
Customer is complaining that the train has not yet left the first station and late already. Agent updated that due to leaving reading late your train was behind a GWR service.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: nice hasn’t left the first station and late already. Impressive agent: Hi John, which train are you on? user: Reading Waterloo It’s NEVER onTime agent: Sorry for the delay John, this is becau...
user: internet and fios down 5 hours when message told it would be on in 1 hour. Unable reach support online. Could you help agent: We would love to help with this! The internet and TV are down right now? user: Yes agent: Thank you for confirming. We would like to try to reset the battery backup unit which will trigger...
Customer complaining that internet and fios down for 5 hours when message told it would be on in 1 hour. Agent telling that internet and tv are down right now and we will try to reset battery backup unit which will trigger a reset to main network terminal if the services not back sign in with your credentials chec...
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: internet and fios down 5 hours when message told it would be on in 1 hour. Unable reach support online. Could you help agent: We would love to help with this! The internet and TV are down rig...
user: My partner booked a return flight, did not go on the outward journey and now can't check in on her flight back, plse help agent: Hi Paul, sorry to hear this. Unfortunately, when you book a ticket with us you agree that your flights are taken 1/2 in sequence order. If not, then the remainder of your itinerary is c...
Customer is complaining about not being able to use the ticket for return journey. Agent states that it gets cancelled if the onward journey has not made.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: My partner booked a return flight, did not go on the outward journey and now can't check in on her flight back, plse help agent: Hi Paul, sorry to hear this. Unfortunately, when you book a ti...
user: Is anyone experienced with using the Xbox Elite controller on PC? Can't configure the controller at all in app. Help? agent: Hi there! Thanks for reaching out to us. Can you tell us if you've used the USB cord to connect to your PC? user: I’m currently using it. In the app, I click on “Configure” and nothing. age...
Customer is complaining that he unable to configure his Xbox elite controller in the app. Agent is suggesting various methods to solve the issue and requests him to follow the guided steps to connect by sharing an URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Is anyone experienced with using the Xbox Elite controller on PC? Can't configure the controller at all in app. Help? agent: Hi there! Thanks for reaching out to us. Can you tell us if you've...
user: save search emails are not being sent. My guess: tell developers a cron job stopped. Bug has been here for a few days missing emails. agent: Oh no! That's not what we like to hear. I'd be happy to pass along your information to our tech team. Send us a DM user: This bug is happening again. Save searches are not b...
Customer is complaining about the bugs in the software. Agent states that he will escalate the account to their tech team.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: save search emails are not being sent. My guess: tell developers a cron job stopped. Bug has been here for a few days missing emails. agent: Oh no! That's not what we like to hear. I'd be hap...
user: I accidentaly put a wrong title for my niece name. Instead of MS. i put MR. Is it gonna be a problem because our booking is already confirmed agent: Apologies for taking so long in responding to your tweet. >>> Kindly provide the booking number, passenger name and date of birth for further assistance. Th...
Customer identified niece as a male in error. Agent has corrected nieces title to female.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I accidentaly put a wrong title for my niece name. Instead of MS. i put MR. Is it gonna be a problem because our booking is already confirmed agent: Apologies for taking so long in responding...
user: The latest update to Windows 10 is causing my Dell Inspiron 17 with i7 CPU and 16 Gb ram to freeze, why! ? agent: Hi. Let's sort this out. To solve your concern, please check Sangeeta Sarkar's post here: user: I've had a look and it says to update bios and drivers, all of which were done just the other day prior ...
Customer is having a freezing issue in his device. Agent updated to perform the clean boot to improve the system performance and also informed to contact AnswerDesk Team.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: The latest update to Windows 10 is causing my Dell Inspiron 17 with i7 CPU and 16 Gb ram to freeze, why! ? agent: Hi. Let's sort this out. To solve your concern, please check Sangeeta Sarkar'...
user: again restricting limits in spend.. £80! How is this helping the lower wage families?! #Disgusting agent: Hi, sorry you feel this way, the spend amount is based on your average spend from the past (1) 8 weeks and the 8 weeks before Christmas last year. I will pass your feedback on to the Loyalty department. - Geo...
Customer complaining about restricting limits in speed and how it will be helping for lower wage families. Agent updated that he will take his feedback seriously and he will pass his feedback on to the loyalty department.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: again restricting limits in spend.. £80! How is this helping the lower wage families?! #Disgusting agent: Hi, sorry you feel this way, the spend amount is based on your average spend from the...
user: is it truly ur policy that u reroute people to other airports, make them sit 4 delayed flights 4 hrs & don’t even give food vchrs? agent: That's never our intention, Jana. Do you have a flight with us? If so, what's your flight number? We'll take a look for you. user: 33 and 1013/ changed to 1123. Your ask me...
Customer is complaining about the reroute people to other airports and delayed for 4hrs and they haven't received food so far. Agents says they are not able to issue vouchers from here,but feel free to speak to an airport crew member.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: is it truly ur policy that u reroute people to other airports, make them sit 4 delayed flights 4 hrs & don’t even give food vchrs? agent: That's never our intention, Jana. Do you have a f...
user: a slug came out of this cauliflower when we cut it!😷😷 agent: Hi, I'm sorry that you found a slug eating your cauliflower. I understand how frustrating it would have been sharing with it. 1/5 I will log your feedback on our internal systems for review and arrange a refund. 2/5 Could you please let me know your f...
Customer is complaining that they found a slug when they cut a cauliflower. Agent apologizes for this and updates that they can issue a refund if they send DM with full name and addres.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: a slug came out of this cauliflower when we cut it!😷😷 agent: Hi, I'm sorry that you found a slug eating your cauliflower. I understand how frustrating it would have been sharing with it. 1/...
user: any idea why this happened to my laptop agent: with your Dell system. Did you try to run Dell diagnostics on the computer to reach here? (2) The system seems to be having LCD screen flickering issue. I sincerely apologize for the technical troubles you are experiencing (1) (5) Also, please DM us the system servic...
Had flickering issues on Dell laptop when he moved it. Advises running Dell diagnostics.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: any idea why this happened to my laptop agent: with your Dell system. Did you try to run Dell diagnostics on the computer to reach here? (2) The system seems to be having LCD screen flickerin...
user: How can I become verified on spotify agent: Hey there! Just to check, do you have an artist page up on Spotify? We'll see what we can suggest /LP user: Trellblazzer I make beats. Producer agent: Cool. To get verified, you’ll need to request access to Spotify for Artists here: user: Thank you alot for the link Hop...
The customer asks how to get verified in the spotify. The agent asks whether the customer have an artist page up on spotify and asks the customer to request the access to spotify for Artist via link provided.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: How can I become verified on spotify agent: Hey there! Just to check, do you have an artist page up on Spotify? We'll see what we can suggest /LP user: Trellblazzer I make beats. Producer age...
user: agent: Hi. Great news, the credits have now been issued. You will see them on an upcoming statement. I appreciate your patience. user: The statement has generated and still the same! You still going to take a look only? agent: Please follow so I can send you information via DM. Thank you. user: What does follow ...
Costomer is complaining that the statement is generated which is still the same. Agent is telling that Rachael is currently out of the office and she will contact him when she is back.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: agent: Hi. Great news, the credits have now been issued. You will see them on an upcoming statement. I appreciate your patience. user: The statement has generated and still the same! You sti...
user: Why is my brand new 13 inch MBP draining 50% battery overnight while its supposed to be sleeping? Never had this problem with a Mac. Just got it a few days ago. Is this a High Sierra issue?? ? agent: We know how important battery life is so we'll do all we can to get to the bottom of what's going on there. Which ...
Customer is complaining about drained battery when his MacBook pro was on sleep. Agent is requesting for the detailed information for resolving the issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Why is my brand new 13 inch MBP draining 50% battery overnight while its supposed to be sleeping? Never had this problem with a Mac. Just got it a few days ago. Is this a High Sierra issue?? ...
user: I am so annoyed. What is so hard about sending a phone ? agent: Can you tell us more about what's going on? We're here to help anyway we can. user: Sure, I tried filing a claim on your website, but the company refuses to send me a phone to my address in LA where I am currently living. agent: Have you tried filing...
Here customer tried to fill claim and unable to do so because of service provided by the company. Here agent note down the details and assist the agent to follow steps provided and tries to discuss the policy provided by the company.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I am so annoyed. What is so hard about sending a phone ? agent: Can you tell us more about what's going on? We're here to help anyway we can. user: Sure, I tried filing a claim on your websit...
user: has the worst customer service by far. I’m beyond pissed right now agent: Hello. This isn’t the type of experience we want you to have. Could you DM me details on how I could assist you? –EK user: Is this route going to be faster than being on the phone for over an hour with you guys? agent: To be honest it’s har...
Customer is complaining about the experience he had with com cast and unwilling to provide details since he had communicated over phone already. Agent requests for the details and states that he can reach out anytime for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: has the worst customer service by far. I’m beyond pissed right now agent: Hello. This isn’t the type of experience we want you to have. Could you DM me details on how I could assist you? –EK ...
user: I bought LR5 in July 2013, subscribed to CC in Nov 2013. Stopped CC last month, now I can't use develop mode in LR5. Any advice? agent: Yes, you can use the LR5 if your machine is compatible to it & the catalogue does not have backward rolling capability. user: No I can't. See attached photo. agent: Hi there,...
Customer enquires that he purchased LR5 in july 2013, subscribed to cc in nov 2013 and stopped cc last month but now he cannot use develop mode. Agent states that LR5 can be used if machine is compatible and also requests that they will message them to Adobe ID(Email) for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I bought LR5 in July 2013, subscribed to CC in Nov 2013. Stopped CC last month, now I can't use develop mode in LR5. Any advice? agent: Yes, you can use the LR5 if your machine is compatible ...
user: okay everytime i play a song it uninstalls it and im forced to reinstall it and it uninstalls again agent: We'd like to help. Are you playing a song through the Music app? Also, which device and software version are you using? user: yes and i’m using an iphone 7 with the latest update agent: Thank you for those d...
Customer is saying that everytime a song played, it get uninstall and they are forced to reinstall it. Agent asks to answer in DM where they will pick up the conversation.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: okay everytime i play a song it uninstalls it and im forced to reinstall it and it uninstalls again agent: We'd like to help. Are you playing a song through the Music app? Also, which device ...
user: Pretty neat how ‘live’ stream of the ballgame is two batters behind Twitter. 😑 agent: We can let our team know you'd like to see it minimized. Due to the nature of streaming, there is a slight delay from cable. user: Of course I want it minimized. It’s five minutes behind. Don’t call it live if Twitter can spoil...
The customer is complaining that hulu is just chugs at the most random moments. The agent asked to reboot the device and modem/router for 1-2 mins.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Pretty neat how ‘live’ stream of the ballgame is two batters behind Twitter. 😑 agent: We can let our team know you'd like to see it minimized. Due to the nature of streaming, there is a slig...
user: I am sick and tired of being in the middle of a show and an ad pops up plays for a sec and freezes making me restart the show and hoping that the ad plays right the next time which 9 times outta 10 it freezes again #FixYOURSHITHULU agent: That does sound frustrating! Which device is this occurring on? As a starti...
Customer is complaining about the ad pop ups and freezing which makes them to restart the show and ad plays right the next time which 9 times out of 10 it freezes again. Agent updates that when they are dealing with the known issue they can always own up to, but what they have described does not fall into the category ...
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I am sick and tired of being in the middle of a show and an ad pops up plays for a sec and freezes making me restart the show and hoping that the ad plays right the next time which 9 times ou...
user: why does it take so lone to reset a password. 30 hours and no word yet??? ? agent: We value your privacy and security. We've got an article with more information about account recovery: user: I’ve already did this. It said I would have instructions within 24 hours. It’s been at least 36 hours I’ve heard nothing. ...
Customer is complaining why its taking more time to reset a password since they have waited for 30 hrs and still no response. Agent updates for ios 11.0.3 follow steps, go to setting, their name, password, Security. If it doesn't help then DM them so that they can continue with them in provided URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: why does it take so lone to reset a password. 30 hours and no word yet??? ? agent: We value your privacy and security. We've got an article with more information about account recovery: user:...
user: hey I see a user has a similar issue to me. My ping in Ow and other games is above 200ms. Is there outages? agent: Do you happen to have tracerts from other sites to compare so you can see where the issue may be? user: this is the trace route i did an hour ago with blizzard support. They said it didnt get past my...
Customer is complaining about operating system while playing game . Agent explaining regarding process of Tracert programming .
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: hey I see a user has a similar issue to me. My ping in Ow and other games is above 200ms. Is there outages? agent: Do you happen to have tracerts from other sites to compare so you can see wh...
user: confirmation G7VAUN. Got protected onto a later flight. HAVE problems checking in. Need u to clear the old flight so I can checkin, for me and the other passenger on my PNR agent: Let me take a look, please give me a few moments. *HAA Actually, the gate agent will need to assist you as your currently in a travel ...
Customer inquiring a mis connection in check in timing of a flight . Agent has clearing the doubts of a customer providing necessary l information.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: confirmation G7VAUN. Got protected onto a later flight. HAVE problems checking in. Need u to clear the old flight so I can checkin, for me and the other passenger on my PNR agent: Let me take...
user: I want to elevate my status but the link on the website doesn’t work. The FAQ’s say you can buy miles for 2018 but the link given is expired. Help! agent: Hi Meredith. Here is the link to the Elevate your Status. The answers are all on this webpage. *TMS user: Correct. But the link to the elevate your status page...
Customer is asking how to elevate his status when the link is not working. Agent replies that the portal to elevate their status which will be available on December 1st through 11:59 pm.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I want to elevate my status but the link on the website doesn’t work. The FAQ’s say you can buy miles for 2018 but the link given is expired. Help! agent: Hi Meredith. Here is the link to the...
user: we are being offered a null upgrade on P4XM94 can you help to process this? agent: Hi Stewart, we can certainly check to see if the upgrade is still available, and we're following you now so you can DM. Please confirm your full name, booking reference, email address, and postal address. One of the team will look ...
Customer is enquiring about the offered and wants to upgrade the same. Agent informed that they will check and updated that they are facing some technical issue on website.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: we are being offered a null upgrade on P4XM94 can you help to process this? agent: Hi Stewart, we can certainly check to see if the upgrade is still available, and we're following you now so ...
user: This true? agent: Hi Max. Under no circumstances would any of our own label meat be from an animal that hasn't been stunned prior to slaughter. Thanks, Sam. user: "Own label"? What about the rest? agent: Unfortunately we can't comment on other brand's products. I'd recommend speaking with a manufacturer of a prod...
Customer is enquiring about the Sainburys URL. Agent informed that they can't comment on other brand products.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: This true? agent: Hi Max. Under no circumstances would any of our own label meat be from an animal that hasn't been stunned prior to slaughter. Thanks, Sam. user: "Own label"? What about the ...
user: any update on restoring cable/internet to Warren RI? 02885 agent: 1) from what I understand there is a commercial power outage affecting service. Once power is restored service should be too. 2) I understand may residential power customers are also affected. This may seem an odd question. Do you have power? -Coll...
The customer asks whether any update on restoring cable/internet to Warren RI. The agent replies they are waiting on restoration of commercial power and they will inform if they find any other.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: any update on restoring cable/internet to Warren RI? 02885 agent: 1) from what I understand there is a commercial power outage affecting service. Once power is restored service should be too....
user: am very disappointed in the lack of First Class carriages today agent: Hello. Can I take the journey details please? - Jordan user: Didcot parkway 10.10 am to London Paddington was the first one London Paddington to didcot parkway at 16.43 agent: Upgrade work has been taking place today as Network Rail renew the ...
Customer is complaining about lack of first class carriage. Agent asked the journey details and informed they have first weened upgrade for 7.50 each way.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: am very disappointed in the lack of First Class carriages today agent: Hello. Can I take the journey details please? - Jordan user: Didcot parkway 10.10 am to London Paddington was the first ...
user: ARE YOU OUT OF YOUR EVER-LOVING MINDS?!? ! agent: Can you tell us more about your experience? We're here to help anyway we can. user: Note 8. Dropped it 6" last night, had a $40 tempered glass screen protector on it, but still cracked the screen about an inch. Today it's cracked down entire length of screen. $60 ...
Customer is complaining that they dropped it 6 last night and had a tempered glass screen protector on it of $40 but still got cracked the screen about an inch. Agent assisted them to file a claim and get a replacement device sent out to them and requests to let them know if they face any problem with their replacement...
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: ARE YOU OUT OF YOUR EVER-LOVING MINDS?!? ! agent: Can you tell us more about your experience? We're here to help anyway we can. user: Note 8. Dropped it 6" last night, had a $40 tempered glas...
user: So basically right you think it’s funny to pick on me and my friend, I think not, is because we are white or are you sick heads agent: Hi there! Not sure we're following what you're saying. Could you give us some details so we can better help you? user: Aight so basically me and my friend sir Bradley, were playin...
Customer is complaining as they have received the message by stating that they said mean things and abusive to another member. Agent is updating to view enforcement actions and can submit a case review.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: So basically right you think it’s funny to pick on me and my friend, I think not, is because we are white or are you sick heads agent: Hi there! Not sure we're following what you're saying. C...
user: in Ricoh Coventry will happily let bread go to waste rather than donate it. A full tray of expired bread, customers are still buying. agent: Hi there, I'm so sorry about this bread being past its date & I understand your disappointment. Did you let a colleague know? TY - George user: I informed the store mana...
Customer is complaining about the expired bread but still buying by other customers. Agent updated to send the DM them with some details.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: in Ricoh Coventry will happily let bread go to waste rather than donate it. A full tray of expired bread, customers are still buying. agent: Hi there, I'm so sorry about this bread being past...
user: since updating to #iOS11 on my #ipadpro some app icons are gone See examples attached. Do you‘ve any idea how to fix this? agent: We'd be happy to help out with this. What version of iOS 11 do you have? Do you see any app updates in the App Store? user: Thx All apps are up-to-date, I‘m running 11.0.3 e.g. the has...
Here Customer complained that after updating all the apps ios is not working properly so he is asking how to fix it. Here agent ask to update all app available on device hence it wont resolve the issue so agent ask customer to message him on app after that he can look after to resolve the actual issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: since updating to #iOS11 on my #ipadpro some app icons are gone See examples attached. Do you‘ve any idea how to fix this? agent: We'd be happy to help out with this. What version of iOS 11 d...
user: have You seen this before ? #MacBookPro agent: We want your Mac working for you; we'll do all we can to help. To start, do you recall when this vertical line first appeared? Does this line appear every time you start up your Mac, and does it ever go away? user: this afternoon. it does not go away agent: We'd like...
Customer is complaining about the verticle lines appears. Agent asked to reset SMC and NVRAM.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: have You seen this before ? #MacBookPro agent: We want your Mac working for you; we'll do all we can to help. To start, do you recall when this vertical line first appeared? Does this line ap...
user: i want to PORT-IN... can u plzz help me..,, agent: Thank you for choosing Idea Cellular. Please DM us your contact number and pincode number for further assistance. user: done dat.. waiting for ur response great going idea,,,number, pincode,messaged you..waited whole day,yet to hv any response fom ur end... shows...
Customer is asking help to Port in. Agent updates to DM their contact number and pincode and tells that their team will surely contact them for further assistance and requests to wait for some time.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: i want to PORT-IN... can u plzz help me..,, agent: Thank you for choosing Idea Cellular. Please DM us your contact number and pincode number for further assistance. user: done dat.. waiting f...
user: Hey , my book export to pdf fails with "indesign cannot finish export", but doesn't tell me what is the root of the pb agent: Hi Sébastien, do you have large images in your project? Here's an article that has some troubleshooting steps: user: It has large images, but fixed by selecting "zip" in compression settin...
Customer is asking about the routes of the pdf files. Agent says typekit troubleshooting article:URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Hey , my book export to pdf fails with "indesign cannot finish export", but doesn't tell me what is the root of the pb agent: Hi Sébastien, do you have large images in your project? Here's an...
user: iPhone 7plus freezing and extremely glitchy since updating to iOS 11 and iOS 11.0.2 not good enough agent: We want to look into what's going on. Do you notice this when using specific apps or features? user: This time on home screen all apps disappeared,before tumblr & clock when setting alarms theres others ...
Customer is complaining about the iPhone 7 plus which get freezes and glitchy since an update to IOS 11 and tell that IOS 11.0.2 is not good enough. Agent updates to meet in DM through given link and they will continue to look over the issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: iPhone 7plus freezing and extremely glitchy since updating to iOS 11 and iOS 11.0.2 not good enough agent: We want to look into what's going on. Do you notice this when using specific apps or...
user: i am currently trying to download a game and it is getting "installation stopped" at 87 and 99 precent, i tried everything i could find online, what do i do please help!!! ! agent: Hi there! Is the game on disc or digital, are you using an external hard drive with the console, and is the console plugged into a po...
Customer is complaining that he is trying to download the game but its getting stop on 87 to 99 percent what to do. Agent updated that to leave the console be until that finishes and let us know if it does not finish up by tomorrow.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: i am currently trying to download a game and it is getting "installation stopped" at 87 and 99 precent, i tried everything i could find online, what do i do please help!!! ! agent: Hi there! ...
user: Spotify keeps giving me an error saying songs aren't available over & over again. Both mobile & desktop. Its frustrating. Help agent: Hi Mike! Can you let us know the operating system and version of Spotify on your mobile phone and desktop? We'll see what we can suggest /FR user: Hi! I'm running OS Seirra...
Customer is complaining that spotify keeps giving me an error that songs aren't available over & amp over again. Agent updated that to send DM his accounts username or email address .
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Spotify keeps giving me an error saying songs aren't available over & over again. Both mobile & desktop. Its frustrating. Help agent: Hi Mike! Can you let us know the operating system...
user: are u going to resolve the problem m facing already informed u for same if not tan reply me the worst service i got.... agent: We are unable to check the details. Kindly share idea contact numbers and elaborate your concern to assist you better. user: Ur team gv me the series no. Which already is being used for c...
Customer is complaining that they are receiving frequent calls from customer care support. Agent requests to share contact number, complete address of store and states that this issue will be forwarded to higher authority for further investigation.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: are u going to resolve the problem m facing already informed u for same if not tan reply me the worst service i got.... agent: We are unable to check the details. Kindly share idea contact nu...
user: Cheers, seems you've had Snes Mini stock in several times today, yet not once have I received a stock notification e-mail from you (that I set up weeks ago). :( Is someone there releasing them online 1 at a time? No point saying "Hurry, Stock is low!" when you do get them on, and then saying "oh dear, no stock" w...
Customer is complaining about the low stock. Agent asks to DM their full name, email address and full home address details of account.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Cheers, seems you've had Snes Mini stock in several times today, yet not once have I received a stock notification e-mail from you (that I set up weeks ago). :( Is someone there releasing the...
user: - any chance your chevron skirt (in black) will be back in stock soon? #imissedit agent: Is this the skirt you're after > it's available online now in black from sizes 10-22. user: That’s the one but I’m a size 8. Any more likely? agent: We don't want you missing out on the skirt. Can you let us know which sto...
The customer is asking about the availability of chevron skirt. The agent updated about the skirt availability of required size.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: - any chance your chevron skirt (in black) will be back in stock soon? #imissedit agent: Is this the skirt you're after > it's available online now in black from sizes 10-22. user: That’s ...
user: Bluetooth on my iPhone 8 plus is not functioning. Running off iOS 11.0.3. Was fine two days ago. agent: We're here to help! What exactly is not working? What does Bluetooth not do? user: It’s not finding any Bluetooth devices when switched on and in range. Have tried my iPhone 6s with same devices and it’s fine 6...
Customer is having an issue with not working of Bluetooth on his iPhone 8. Agent updated that send the URL to customer related to Bluetooth issue and also informed to send DM.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Bluetooth on my iPhone 8 plus is not functioning. Running off iOS 11.0.3. Was fine two days ago. agent: We're here to help! What exactly is not working? What does Bluetooth not do? user: It’s...
user: can we please get the contact number for Dubai office please... agent: We're here to help, Priya. Send us a note via so we can assist. user: Can we get your dubai office number plz agent: Sorry for the inconvenience! At this moment, we don't offer phone support for these issues. Visit this link so our team can as...
The customer is asking for the Uber's Dubai office number and emails to reach to solve some issues. The agent replies that they don't offer phone support for these issues and asks to send them a note via link provided by them.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: can we please get the contact number for Dubai office please... agent: We're here to help, Priya. Send us a note via so we can assist. user: Can we get your dubai office number plz agent: Sor...
user: Glitches galore getting echo dot to connect to firestck. Or getting certain shows to play using voice remote agent: What's happening when connecting your devices? Is your voice remote unable to understand your request for these shows? user: Hi. 2 issues. 1st - Dot says can't connect - to check power and network. ...
Customer is facing problem in connecting dot and voice remote to access video. Agent request to troubleshoot with reference to URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Glitches galore getting echo dot to connect to firestck. Or getting certain shows to play using voice remote agent: What's happening when connecting your devices? Is your voice remote unable ...
user: CAN U HELP ME agent: Very sorry for the delay! Is the issue still happening? Did you get any error? user: it didnt go away so i just had to delete some games but i really didnt wat to do it but thanks anyway even though i had 25gb free agent: Do you see any kind of error message or error code? user: No its fine n...
The customer needed help but figured it out. The agent wanted to know if there was still a problem and if there was an error code.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: CAN U HELP ME agent: Very sorry for the delay! Is the issue still happening? Did you get any error? user: it didnt go away so i just had to delete some games but i really didnt wat to do it b...
user: I’m not going to make my connection from Preston to Penrith because my train from Liverpool’s late. I’m unsure what to do? agent: Once you arrive at Preston, speak to station staff who can assist further, Jacqueline user: Thank you x train to Preston cancelled going to Wigan Can I catch a Virgin train from there ...
Customer is telling that he is not making his connection from preston to penrith as his train from liverpool's got late. Agent updated that once he arrive at preston, he can speak to station staff who can assist further.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I’m not going to make my connection from Preston to Penrith because my train from Liverpool’s late. I’m unsure what to do? agent: Once you arrive at Preston, speak to station staff who can as...
user: shaeb idea company chya phone varun call tar te Gujarati , Hindi, English made snagtat ki tumcha call lago shakat nahi. agent: We are here to help.Please DM us your idea number and elaborate us your concern to assist you further.Regards,Pritam user: 9594406936 y der is Gujarati in place of Marathi when I hear tha...
The customer is asking to change the language from gujarati to marathi. The agent asked to call to 12345 or 198 regarding their concern.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: shaeb idea company chya phone varun call tar te Gujarati , Hindi, English made snagtat ki tumcha call lago shakat nahi. agent: We are here to help.Please DM us your idea number and elaborate ...
user: the embedded URL does NOT activate the offer. agent: Hi. Which U.S. based card is this concerning? Please do not release any personal or card information. user: This is for gold card members. ...the link redirects you to Exxon's station locator site versus activating the offeer. agent: Have you tried using a diff...
Customer is complaining that the embedded URL does not activate the offer. Agent updates to call to their digital assist team to look into this at the given contact number.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: the embedded URL does NOT activate the offer. agent: Hi. Which U.S. based card is this concerning? Please do not release any personal or card information. user: This is for gold card members....
user: is flight AK 377 Bali to KL really canceled today? I got a text message, but the dates are confusing. agent: Hi Eksi , kindly provide us the booking number/pnr for us to check further - Anwar user: Please let me know if you need more info. This is what I received in email too agent: Sorry Marina, yes the flight i...
The customer asks whether the flight AK 377 Bali to KL cancelled since he got the text message regarding that and adds that the dates are confusing. The agent asks to provide booking number and informs that the flight is cancelled and suggests to opt for Free Flight Change, Credit Shell or Refund.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: is flight AK 377 Bali to KL really canceled today? I got a text message, but the dates are confusing. agent: Hi Eksi , kindly provide us the booking number/pnr for us to check further - Anwar...
user: had these tickets in my basket. Now the site has thrown me off and won't let me purchase for that date?!? Please help!! agent: Hi Gemma. Sorry to hear this. Can you please try clearing your cache & cookies and try another browser? Let me know if this helps. Rach user: I tried that already - no luck! I won't b...
Customer is requesting to help where the site is not allowing them to purchase for that date. Agent updates that they don't have any estimated date to go on sale, they do refresh the advance fares every Friday so they advised them to keep an eye on the website.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: had these tickets in my basket. Now the site has thrown me off and won't let me purchase for that date?!? Please help!! agent: Hi Gemma. Sorry to hear this. Can you please try clearing your c...
user: agent didn't let me change my flight to earlier one that was half empty bc my original flight was on time. Now stuck in NC It was so easy. Now I don't even know at what time I'll get to Chicago... agent: We're sorry for the frustration, Mauricio. We'll have you in ORD as soon as possible. user: I would have been ...
Customer is complaining about the delay of the flight where the agent didn't allow him to change his original flight. Agent apologized and states that the crew team will try to cover as much as time consumed while landing to ORD.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: agent didn't let me change my flight to earlier one that was half empty bc my original flight was on time. Now stuck in NC It was so easy. Now I don't even know at what time I'll get to Chica...
user: is on some demon shi* rn damn agent: Hey there! Could you tell us what's happening exactly? Keep us posted /DF user: Same problems my friends have been complaining about. One of Why Don’t We’s song (these girls) the beat got changed and it’s more high pitched now. agent: Got it! Could you tell us the device you'r...
The customer is complaining that these girl songs beat got changed and it's more high pitched now. The asked for the phone model, operating system and spotify version he his using.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: is on some demon shi* rn damn agent: Hey there! Could you tell us what's happening exactly? Keep us posted /DF user: Same problems my friends have been complaining about. One of Why Don’t We’...
user: Need your help with Envy 5530 server connection error. Already tried HP print and scan doctor and didn't work agent: Hi there, thanks for reaching out. I'd like to help :) Are you getting this error when you try to turn on Web Services? user: It's when I try to scan to email. Connection server error. When I print...
Customer is complaining about the connection server error. Agents asks to try setting up scan to E-mail again, using HP software wizard in windows follow:URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Need your help with Envy 5530 server connection error. Already tried HP print and scan doctor and didn't work agent: Hi there, thanks for reaching out. I'd like to help :) Are you getting thi...
user: And here I thought yesterday's ride was awful. Running late af with dangerous driver. agent: Please report this to our Critical Response Line by clicking the "Call Me" button and entering your number at user: Is there a way to submit this electronically? I prefer to file my complaint in writing. agent: Please fee...
Customer complaining about yesterday s ride was awful and running late with dangerous driver. Agent suggests that please report this to our critical response line and also feel free to send this through our help center ticket request from url.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: And here I thought yesterday's ride was awful. Running late af with dangerous driver. agent: Please report this to our Critical Response Line by clicking the "Call Me" button and entering you...
user: worst flight ever, broking seats, no in-flight entertainment for eight hours, rude staff, broken suitcases & trip hazard in front of emergency exit. Will only fly to Orlando now! agent: Hi Stephen, sorry to hear about your experience with us. Can you please provide us with your flight number and date? We'll t...
Customer is complaining about the experience in the flight ever like broken seats, no entertainment for 8 hours, rude staff etc. Agent suggest him to DM his booking ref, full name, email address and flight details and they will be able to look in to this.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: worst flight ever, broking seats, no in-flight entertainment for eight hours, rude staff, broken suitcases & trip hazard in front of emergency exit. Will only fly to Orlando now! agent: H...
user: It’s been long time since my last tweet let’s start our even with the new #UPDATE of #Apple IOS 11.1 20 hours without being able to use my iphone. Such great #UPDATE which troubles u more than serve u well. Chatted with over 5 advisors to solve my issue among them experts which couldn’t protect my personal data t...
Customer is complaining that they are unable to use their iPhone with a new update of apple ios 11.1 and this issue is been chatted with 5 advisors which couldn't protect their personal data to be preserved. Agent updates to join in DM to have a closer look into this issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: It’s been long time since my last tweet let’s start our even with the new #UPDATE of #Apple IOS 11.1 20 hours without being able to use my iphone. Such great #UPDATE which troubles u more tha...
user: Very concerned that this product can be sold to children,it is an aerosol can that has no age restriction in its purchase😳 It is an accident waiting to happen!! As it almost did today,a group of silly kids purchased this from our local shop,please look in to this agent: Hi Debbie. I'm sorry. I understand your co...
Customer is concerned about the aerosol product which has no age restrictions. Agent is updating him to DM his full name & amp, address so that they can logged and reviewed.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Very concerned that this product can be sold to children,it is an aerosol can that has no age restriction in its purchase😳 It is an accident waiting to happen!! As it almost did today,a grou...
user: Seriously, You've cancelled the 20:49 from BTM to Frome on the day I have a late shift, and the next one's at 23:20. agent: Hello. I am sorry for the cancellation, please travel to Westbury on 2124 and speak to Station Staff on arrival. - Jordan user: Thanks. As I have a season pass, will I have to make a formal ...
Customer is complaining about the cancellation of a specific train. Agent states that they would provide compensation upon renewal.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Seriously, You've cancelled the 20:49 from BTM to Frome on the day I have a late shift, and the next one's at 23:20. agent: Hello. I am sorry for the cancellation, please travel to Westbury o...
user: #azTechHelp ¿ Como configuro una VPNGateway entre una red virtual de Azure y una red local personal? agent: Just checking, do the details on help in any way? If not, let 1 us know and we can look at this in more details, if needed. 2 user: en mi red virtual de azure tengo la subred "default" y ocupa todo el rang...
Needs instructions on how to configure the vpn gateway. Someone will respond through the forum.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: #azTechHelp ¿ Como configuro una VPNGateway entre una red virtual de Azure y una red local personal? agent: Just checking, do the details on help in any way? If not, let 1 us know and we can...
user: do you all realize by outsourcing your call centers and messing with drivers pay it makes you look like you dont care for drivers like me! agent: We're so sorry about that! Can you please send us a DM with your email address and additional details so we can assist? user: Your going to give me the same excuse the ...
Customer is complaining that he hasn't received his payments which had to be the instant pay. Agent requests for the email address and phone number for further assistance. Also states to check the mail and follow up with the team reached out to him.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: do you all realize by outsourcing your call centers and messing with drivers pay it makes you look like you dont care for drivers like me! agent: We're so sorry about that! Can you please sen...
user: I can’t download any workouts on the app. Help! agent: We are here for you, Angeline. Do you receive a specific error message during the download of a workout? If so, could you please send us a screenshot of it? user: agent: Here to help. Have you tried downloading the workouts via WiFi? user: Yes, I have. Doesn...
The customer is complaining that they can't download any workout apps even wifi doesn't work either. The agent asked to send a screen shot of the error they are facing.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I can’t download any workouts on the app. Help! agent: We are here for you, Angeline. Do you receive a specific error message during the download of a workout? If so, could you please send us...
user: it's really disgraceful that there are still trains where the journey takes nearly an hour yet you provide no on-train toilets agent: Hi Jason, we have committed to having a toilet on every mainland train in the future and you can see our plans here > 1/2 2/2 user: Over the next 7 years.... When will the toil...
Customer is complaining about that there are still trains where the journey takes nearly hours yet their are no toilets on trains. Agent says distance trains have toilets only some urban trains do not have any toilets facilities.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: it's really disgraceful that there are still trains where the journey takes nearly an hour yet you provide no on-train toilets agent: Hi Jason, we have committed to having a toilet on every m...
user: Where do I write to address a customer service issue to higher management? agent: Hi Chris. Which U.S. based card is this concerning? Please do not release any personal or card information. Hi I never heard back from you. Let me know if I can assist. All the best. user: It was the Delta sky miles card. agent: Go...
Signed up for an AmexCard with Delta but it didn't go through. Told to phone the new accounts team.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Where do I write to address a customer service issue to higher management? agent: Hi Chris. Which U.S. based card is this concerning? Please do not release any personal or card information. ...
user: Fuck agent: Where did you try ordering your device? Did you try ordering online? -KY user: Noooo I went to the store to buy it. I wanted it today! ! agent: Have you tried another store near by? -KY user: They said there’s no apple watches available in the state. He said shipping times are 2 weeks - Month. agent: ...
Customer is inquiring about buying options for apple watches on the same day since he didn't find it in the local store. Agent shares a link to find the nearest stores and also suggests to try ordering online or via telesales department.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Fuck agent: Where did you try ordering your device? Did you try ordering online? -KY user: Noooo I went to the store to buy it. I wanted it today! ! agent: Have you tried another store near b...
user: Hello, I've booked Super Off-Peak Return tickets but it doesn't seem to have included seat reservations. Can I add seats? agent: Hi Alice. I can book these for you. What journey are you making please? Rach user: Great! 19.03 Paddington-Exeter Friday 17/11 and 16.01 Exeter-Paddington Sunday 19/11. Would prefer qui...
Customer is enquiring about Reserved return ticket of airline which she have not receive yet. Here agent is asking an apology and booking the seat with the customer name.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Hello, I've booked Super Off-Peak Return tickets but it doesn't seem to have included seat reservations. Can I add seats? agent: Hi Alice. I can book these for you. What journey are you makin...
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