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It's a meme app with spam | As of April 18, app keeps crashing when loading stories, ------, I remember when people posted quality content on Instagram. Then came the age of the selfies, and now it's the memes. That's all I see on the explore page. Not a fan. I'd like a filter so I can choose quality posts. I also get at least 5 request a day for... | Content, Features, Features, Privacy, Security, UI/UX | Content, Content Filter, Spam Filter, Harassment, Content Theft, Post Feed | negative, positive, positive, negative, negative, negative | Content - Quality - Negative, Content - Memes - Negative, Content - Spam - Negative, Content - Pornography - Negative, Content - Nudity - Negative, Feature - Filter - Positive, Feature - Watermark - Positive, Feature - Out of order - Negative | ### USER: It's a meme app with spam: As of April 18, app keeps crashing when loading stories, ------, I remember when people posted quality content on Instagram. Then came the age of the selfies, and now it's the memes. That's all I see on the explore page. Not a fan. I'd like a filter so I can choose quality posts. I ... | 318 |
HACKED ACCOUNT NO WAY TO RECOVER | Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY... | Security | Platform | Negative | Security - Responsiveness - Negative, Security - Contact Mechanism - Negative, Security - Impersonation - Negative | ### USER: HACKED ACCOUNT NO WAY TO RECOVER: Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the ins... | 320 |
Broken explore with mature content??? | Okay.. I have been using instagram since 2012 and while there are some features I have not been a fan of, something I could always fall back on was the explore page. It is supposed to cater to your interests and learn based off of the posts you like and mine HAD been doing exactly that… until 2-3 weeks ago. Right now t... | App | Explore page | negative | App - Explore page - Negative | ### USER: Broken explore with mature content???: Okay.. I have been using instagram since 2012 and while there are some features I have not been a fan of, something I could always fall back on was the explore page. It is supposed to cater to your interests and learn based off of the posts you like and mine HAD been doi... | 58 |
Hashtags have been made useless | The recent update has made it to where hashtags are basically obsolete. Each hashtag used to have a top & recent tab, which made it fun to follow hashtags of my favorite topics so I could see newer posts. It also helped me - as well as many other artists - get my art out there. Now with this update, hashtags still have... | Features | Hashtags | Negative | Feature - Hashtags - Negative, Feature - Impressions - Negative | ### USER: Hashtags have been made useless: The recent update has made it to where hashtags are basically obsolete. Each hashtag used to have a top & recent tab, which made it fun to follow hashtags of my favorite topics so I could see newer posts. It also helped me - as well as many other artists - get my art out there... | 276 |
HELP! | Instagram, PLEASE fix the issue with banning random accounts for slightly suspicious activity. My art account (keiras_art_stuff) was the only thing that motivated me to draw and I was so grateful for that, but Instagram keeps blocking me from actions (I can’t like, comment, follow, send a link, tag someone, or post wit... | App, App, App, App, App | Banning, Posting, Interaction, Support, Customer Service | Negative, Negative, Negative, Negative, Negative | Function - Banning - Negative | ### USER: HELP!: Instagram, PLEASE fix the issue with banning random accounts for slightly suspicious activity. My art account (keiras_art_stuff) was the only thing that motivated me to draw and I was so grateful for that, but Instagram keeps blocking me from actions (I can’t like, comment, follow, send a link, tag som... | 253 |
Instagram does not care about their users | Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary reso... | **Category, App, App, App | Aspect, Usability, Shopping, Money-making | Sentiment**, Negative, Negative, Negative | App - Usability - negative, App - Shopping Functionality - negative | ### USER: Instagram does not care about their users: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social me... | 262 |
Refresh | I’m gonna be honest I only gave 1 star because I hope this gets flagged and they actually look at it. I am very tired of the app automatically refreshing. I didn’t even close it. I saw something that piqued my interest, googled it for background, went back to instagram, and I cannot find that post I was looking at, nor... | UX/Functionality | Refresh | negative | App Usage - App Refresh - Negative, App Usage - Algorithm Display - Negative | ### USER: Refresh: I’m gonna be honest I only gave 1 star because I hope this gets flagged and they actually look at it. I am very tired of the app automatically refreshing. I didn’t even close it. I saw something that piqued my interest, googled it for background, went back to instagram, and I cannot find that post I ... | 268 |
Sign up | I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because all my friends hav... | App Review | Sign up | Negative | Sign up - sign up - negative, Sign up - sign up - negative, Sign up - sign up - negative, Sign up - sign up - negative | ### USER: Sign up: I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because... | 158 |
Love the app but way too many bugs now | Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times w... | App, App, App, App | Bugs, Notification, Video, Overall | Negative, Negative, Negative, Negative | Functionality - Bugs - Negative, Functionality - Push Notifications - Negative, Functionality - Video Playback - Negative, Functionality - Unliking Posts - Negative | ### USER: Love the app but way too many bugs now: Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately aft... | 139 |
Instagram keeps making their app worse | It’s a great app with a ton of content, but I find instagram adding good features for a little while then removing them., First, we were allowed to see the first replies to a comment first, but now it’s back to how it used to be before. For some reason, when you want to see the replies to a comment, Instagram shows you... | App, App, App, App, App | Features, Content, Features, Features, Features | Negative, Positive, Negative, Negative, Negative | Interface - Content - Negative, Interface - Feature Removal - Negative, Interface - Comment Organization - Negative, Interface - Video Function - Negative | ### USER: Instagram keeps making their app worse: It’s a great app with a ton of content, but I find instagram adding good features for a little while then removing them., First, we were allowed to see the first replies to a comment first, but now it’s back to how it used to be before. For some reason, when you want to... | 95 |
Frustrating features | Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the... | User-Interface, User-Interface, User-Interface, App-Functionality, App-Functionality | Features, Usability, Navigation, Support, Features | negative, negative, negative, negative, positive | User-Interface - Features - negative, User-Interface - Usability - negative, User-Interface - Navigation - negative, App-Functionality - Support - negative, App-Functionality - Features - positive | ### USER: Frustrating features: Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to naviga... | 467 |
Upset | Instagram is great! I can talk with my friends and my family and of course have tons of awesome funny people I can follow and the content is amazing! But one thing I didn’t love was I went on Instagram and went to like a picture of a more famous person and I decided to put a bunch of rainbows on a post that person sai... | - Social Impact, - Freedom of Speech, - Functionality, - Functionality, - Social Impact | Hate, Censorship, Filtering, Content, Cyber Bullying | Negative, Negative, Negative, Neutral, Negative | - Social Impact - Hate - Negative, - Freedom of Speech - Censorship - Negative, - Functionality - Filtering - Negative, - Functionality - Content - Neutral, - Social Impact - Cyber Bullying - Negative | ### USER: Upset: Instagram is great! I can talk with my friends and my family and of course have tons of awesome funny people I can follow and the content is amazing! But one thing I didn’t love was I went on Instagram and went to like a picture of a more famous person and I decided to put a bunch of rainbows on a pos... | 488 |
Cannot put reels on main page after upload | I think it is ridiculous to have a reels page and no option at all what’s so ever to choose rather you want to put it on your main feed or not! I accidentally removed a reel from my grid that i did NOT want removed and there is no way for me to revert that! It’s honestly backwards and ridiculous! What is the point of h... | Interface, Interface | Content Management, User Experience | Negative, Negative | Functionality - Content Control - Negative | ### USER: Cannot put reels on main page after upload: I think it is ridiculous to have a reels page and no option at all what’s so ever to choose rather you want to put it on your main feed or not! I accidentally removed a reel from my grid that i did NOT want removed and there is no way for me to revert that! It’s hon... | 273 |
Biased Inconsistent Censorship & Standards | I have over the last 6 months reported hundreds of blatantly fake & porn accounts and IG does nothing, very few are removed. Oct. 7 happens, Gaza attacks and almost immediately my commenting privileges are revoked for 24 hours, then 7days with the explanation Spamming. Numerous innocuous comments are removed, such as a... | Social Responsibility, Social Responsibility, Social Responsibility | Content Moderation, Ethics, Free Speech | Negative, Negative, Negative | Social Media - Censorship - Negative, Social Media - Spamming - Negative, Social Media - Bias - Negative, Social Media - Politics - Neutral | ### USER: Biased Inconsistent Censorship & Standards: I have over the last 6 months reported hundreds of blatantly fake & porn accounts and IG does nothing, very few are removed. Oct. 7 happens, Gaza attacks and almost immediately my commenting privileges are revoked for 24 hours, then 7days with the explanation Spammi... | 241 |
:( | i honestly love instagram! it’s great for communicating and sharing. but i’d say since yesterday to now, i’ve been having some trouble which i can’t report on the app. since yesterday i had been using instagram happily. until it had closed the app while i was trying to post something. i went into the app again and for ... | App | Functionality | Negative | App - Functionality - Negative | ### USER: :(: i honestly love instagram! it’s great for communicating and sharing. but i’d say since yesterday to now, i’ve been having some trouble which i can’t report on the app. since yesterday i had been using instagram happily. until it had closed the app while i was trying to post something. i went into the app ... | 472 |
New Update | The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one rec... | User Interface, User Interface, User Interface | Feed, Suggested Posts, Explore Page | Negative, Negative, Negative | App - Functionality - Negative, App - User Interface - Negative, App - Updates - Negative | ### USER: New Update: The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my ner... | 49 |
No new story features | Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have h... | App Features, Customer Support, Customer Support | Story features, Helpline, Response time | negative, negative, negative | App Features - Story features - negative, Customer Support - Helpline - negative, Customer Support - Response time - negative | ### USER: No new story features: Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried hel... | 459 |
Instagram is worse then Tik Tok | Tik Tok is very racist when it comes to limited the type of content black people can post ever since the owner of Facebook bought instagram it’s been getting worse and worse you used to have to work really hard for a verified blue check mark now it doesn’t mean anything on top of shadow banning and censoring black cont... | App, App, App | Functionality, Moderation, Racism | Negative, Negative, Negative | App - Racism - Negative, App - Content moderation - Negative, App - Verification - Negative, App - Shadow banning - Negative, App - Censorship - Negative, App - Algorithm - Negative | ### USER: Instagram is worse then Tik Tok: Tik Tok is very racist when it comes to limited the type of content black people can post ever since the owner of Facebook bought instagram it’s been getting worse and worse you used to have to work really hard for a verified blue check mark now it doesn’t mean anything on top... | 109 |
haven’t been able to do anything for three months | I’ve been blocked from liking, commenting, or following other people back as well as having trouble with posting on my story. I’ve seen a lot of people having this problem for no reason so it seems like it’s something that should be looked into, however nothing has changed for me. Many accounts are apparently being “sh... | App | Features | Negative | App - Functionality - Negative, App - Support - Negative | ### USER: haven’t been able to do anything for three months: I’ve been blocked from liking, commenting, or following other people back as well as having trouble with posting on my story. I’ve seen a lot of people having this problem for no reason so it seems like it’s something that should be looked into, however nothi... | 370 |
Social Media | I remember a time when in order to communicate with a loved one (a girlfriend) I had to write and rewrite a bunch of letters, when finally I felt I did my best I had to take a shower and dress up to go downtown taking two busses to get to the post office and mail my “perfumed letter” , after mailing my letter went to a... | Social Media, Social Media | communication, communication | positive, negative | Social Media - communication - positive, Social Media - communication - negative | ### USER: Social Media: I remember a time when in order to communicate with a loved one (a girlfriend) I had to write and rewrite a bunch of letters, when finally I felt I did my best I had to take a shower and dress up to go downtown taking two busses to get to the post office and mail my “perfumed letter” , after mai... | 432 |
Maybe is this is here, I’ll actually get a response | I’ll try to keep this short. I’ve had instagram for many years and would never have an issue. Earlier this year, my account got hacked twice and with the second time I haven’t been able to log into my account. I would keep getting these weird error messages whenever I did the whole reset password and two factor identif... | Security, Functionality, Functionality, Content, Functionality, Functionality | Account Recovery, Hacking, Reporting, Updates, Bots, Ads | Negative, Negative, Negative, Negative, Negative, Negative | Support - Personal data - Negative, Support - Account recovery - Negative, Functionality - Account deletion - Negative, Functionality - Reporting - Negative, Functionality - Updates - Negative, Functionality - Ads - Negative | ### USER: Maybe is this is here, I’ll actually get a response: I’ll try to keep this short. I’ve had instagram for many years and would never have an issue. Earlier this year, my account got hacked twice and with the second time I haven’t been able to log into my account. I would keep getting these weird error messages... | 93 |
some things need to be fixed..... | First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others. Like how for some people their can choose to... | App, App, App, App | Image Quality, Features, Fairness, Bug Fixes | Negative, Negative, Negative, Negative | Interface - Picture quality - negative, Functionality - Options - negative, Functionality - Bugs - negative, Functionality - Fairness - negative | ### USER: some things need to be fixed.....: First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others.... | 97 |
It shouldn’t be harder to post a photo than shop | With all the updates that have been made in the last few years including (but not limited to) the shopping section now being on the toolbar, the reels, stories/Snapchat-esque messaging, only showing the most recent posts, and having them out of chronological order/put through it algorithm it makes me question what the ... | App, App, App | Features, Interface, Originality | Negative, Negative, Negative | Functionality - chronological order - negative, Functionality - original purpose - negative, Interface - access - negative, Interface - Activity feed - negative, Interface - new features - negative | ### USER: It shouldn’t be harder to post a photo than shop: With all the updates that have been made in the last few years including (but not limited to) the shopping section now being on the toolbar, the reels, stories/Snapchat-esque messaging, only showing the most recent posts, and having them out of chronological o... | 224 |
Shadow bans and censorship | Instagram use to be a fun app for sharing memories and moments. It was a way to stay connected and informed—a place to share family photos and to show the world what you were up to. The more we connected the more we realized what we had in common or where we differ. It was at that point that we all realized that it cou... | Social, Social, Social, Social, Social, Social, Social | Constructive feedback, Sharing, Informative, Connecting, Authentic, Ads, Political | negative, negative, negative, negative, negative, negative, negative | Social - Constructive feedback - negative, Social - Sharing - negative, Social - Informative - negative, Social - Connecting - negative, Social - Authentic - negative, Social - Ads - negative, Social - Political - negative | ### USER: Shadow bans and censorship: Instagram use to be a fun app for sharing memories and moments. It was a way to stay connected and informed—a place to share family photos and to show the world what you were up to. The more we connected the more we realized what we had in common or where we differ. It was at that ... | 462 |
Excellent app!! Problem was fixed🙏🏻 | Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing.... | App-Functionality, App-Functionality, App-Functionality, App-Functionality | Customer support, Account recovery, Bug, Bug | Negative, Negative, Negative, Positive | App - Account access - Negative, App - Helpfulness - Negative, App - Responsiveness - Negative, App - Technical issues - Negative, App - Technical issues - Positive | ### USER: Excellent app!! Problem was fixed🙏🏻: Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a bl... | 114 |
You’re killing me, here | I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from thos... | Homepage Layout, Message Functionality, Message Functionality, Navigation, Navigation, Homepage Layout, Functionality, Homepage Layout, Homepage Layout, Navigation | Layout, Functionality, Intuition, Placement, Functionality, Features, Options, Algorithms, Chronology, Customization | negative, negative, negative, negative, negative, negative, positive, negative, positive, positive | App - Layout - Negative, App - Messages - Negative, App - Notifications - Negative, App - Shopping - Negative, App - Features - Negative, App - Customization - Positive | ### USER: You’re killing me, here: I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page a... | 29 |
Ugh | I literally live on this app, it’s pretty much the only social media I used regularly. But a distinct issue with instagram is that some updates will just.. make everything wonky or sort of make the app lose its appeal. Even though reels are just straight up an accessible tiktok on the app, I don’t mind them. However, I... | Features, Features | Video saving, Video feeds | Negative, Negative | App - Feature - Negative, App - Video Format - Negative, App - Saving Videos - Negative | ### USER: Ugh: I literally live on this app, it’s pretty much the only social media I used regularly. But a distinct issue with instagram is that some updates will just.. make everything wonky or sort of make the app lose its appeal. Even though reels are just straight up an accessible tiktok on the app, I don’t mind t... | 16 |
fix yourselves | I’m not usually one to write reviews. However, today I am. I, my two sisters and my father all have Instagram. I have had it the longest. My two sisters recently got it and within a month BOTH of them have been hacked. One just moments ago. The other was logged out while she was on the app and was never able to get bac... | Security | Security | negative | Security - App security - negative | ### USER: fix yourselves: I’m not usually one to write reviews. However, today I am. I, my two sisters and my father all have Instagram. I have had it the longest. My two sisters recently got it and within a month BOTH of them have been hacked. One just moments ago. The other was logged out while she was on the app and... | 121 |
i need my update to put music on my notes now pleaseee | i dont wanna be mean but i have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. i have not received this update, although all of my friends have. i have tried to be patient, & i have also tried fixing it. i restarted my phone, i updated my phone, i deleted the app,... | App | Update | Negative | App - Update - Negative, App - Update - Neutral, App - Music - Positive | ### USER: i need my update to put music on my notes now pleaseee: i dont wanna be mean but i have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. i have not received this update, although all of my friends have. i have tried to be patient, & i have also tried fixin... | 182 |
Used to be cool | Used to be a good app now it’s just a left wing media spewing propaganda machine, that incentivizes underage exploitation of women’s body’s, if you have a son or daughter that asks you to get this app tell them no, the longer they wait to have their brains indoctrinated by the sick sick stuff pushed on young brains by ... | Social Behavior, Social Behavior, Social Behavior, Sexual Content, Political Views, Political Views, Political Views, Political Views, Political Views, Political Views, Political Views | Propaganda, CRT, Socialization, Sexualization, Left Wing, Fact Checking, Censorship, Free Speech, Pro-Trump, President of the United States, 2020 Election | Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative | Social Behavior - Propaganda - Negative, Social Behavior - CRT - Negative, Social Behavior - Socialization - Negative, Sexual Content - Sexualization - Negative, Political Views - Left Wing - Negative, Political Views - Fact Checking - Negative, Political Views - Censorship - Negative, Political Views - Free Speech - N... | ### USER: Used to be cool: Used to be a good app now it’s just a left wing media spewing propaganda machine, that incentivizes underage exploitation of women’s body’s, if you have a son or daughter that asks you to get this app tell them no, the longer they wait to have their brains indoctrinated by the sick sick stuff... | 454 |
JUST GUVE ME THE NEW MEUSIC FETURE | 1 have had an issue with your recent update, which allows users to put a 30 second music clip on their notes., I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, I updated my phone, I deleted the app, I logged out of my acco... | Feature, Feature, Feature, Feature, Feature | Music, Music, Notes, Music, Notes | Negative, Positive, Negative, Positive, Negative | App Features - Music Feature - Negative | ### USER: JUST GUVE ME THE NEW MEUSIC FETURE: 1 have had an issue with your recent update, which allows users to put a 30 second music clip on their notes., I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, I updated my pho... | 10 |
driving me to suicide | Every single day, I open instagram to view thousands of edited images and videos that promote a fake lifestyle, making me feel less than for not even coming close to having the ability to live a lifestyle like we’re seeing every day. This app promotes fake ideals. It promotes that you must look a certain way or at leas... | Media | Lifestyle | Negative | Media - Lifestyle - Negative | ### USER: driving me to suicide: Every single day, I open instagram to view thousands of edited images and videos that promote a fake lifestyle, making me feel less than for not even coming close to having the ability to live a lifestyle like we’re seeing every day. This app promotes fake ideals. It promotes that you m... | 492 |
Feedback and suggestions improvements | So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments. , First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to combine posts. For example, I have a drawing accoun... | Social Media, Social Media, Social Media, Social Media | Post combining, Highlight sections, Polls, Anonymous story responses | Positive, Positive, Positive, Positive | App - Functionality - Negative, App - Interface - Negative | ### USER: Feedback and suggestions improvements: So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments. , First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to co... | 105 |
It was great and now no one sees my posts | I’ve had instagram since I can honestly remember and I’ve always loved it. But recently I have started an art account and it was going smoothly the first probably 7 months until Instagram updated and now no one sees my posts. I’m not gaining followers because my posts aren’t recommended because IM NOT A BIG ACCOUNT. It... | App, App, App, App | Content Delivery, Fairness, Growth Opportunities, Update | Negative, Negative, Negative, Negative | Features - Growth - Negative, Features - Fairness - Negative | ### USER: It was great and now no one sees my posts: I’ve had instagram since I can honestly remember and I’ve always loved it. But recently I have started an art account and it was going smoothly the first probably 7 months until Instagram updated and now no one sees my posts. I’m not gaining followers because my post... | 80 |
Give notes and music | I don't wanna be mean but I have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, I updated my phone, I deleted the app... | App Features, App Features | Music, Add Yours | Negative, Negative | App-Review - Music update - negative | ### USER: Give notes and music: I don't wanna be mean but I have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, I upd... | 177 |
An issue I have with the search feature | Instagram is an app I use a lot, and I’m very happy with it in general. There is one thing I have an irritation with however and that’s the search feature. It’s not a bug or anything, it’s just something I feel could use some looking-into. That is being able to search for multiple topics at once., For example: Let’s sa... | Search | Functionality | Negative | Functionality - Search - Negative | ### USER: An issue I have with the search feature: Instagram is an app I use a lot, and I’m very happy with it in general. There is one thing I have an irritation with however and that’s the search feature. It’s not a bug or anything, it’s just something I feel could use some looking-into. That is being able to search ... | 250 |
I Have a Few Suggestions | Don’t get me wrong, Instagram is an awesome app. There’s just a few things I think would help this app be an even greater app. One thing is, well, I’ve encountered an account who, I think, had suicidal impressions and depressed thoughts. I think there should be an option to tell the creators of Instagram that there’s t... | App, App | Safety & Security, Reporting | Positive, Positive | Reporting - Inappropriate language - Negative, Reporting - Inappropriate content - Negative, Reporting - Inappropriate name usage - Negative, User Interface - Feedback ability - Neutral, User Interface - Report story option - Positive, User Interface - Report user option - Positive | ### USER: I Have a Few Suggestions: Don’t get me wrong, Instagram is an awesome app. There’s just a few things I think would help this app be an even greater app. One thing is, well, I’ve encountered an account who, I think, had suicidal impressions and depressed thoughts. I think there should be an option to tell the ... | 339 |
Silencers of the Truth | This one-star review is too high for a disgusting app like Instagram. They are deliberately silencing Pro-Palestine voices because they are being paid off by Israel and it’s supporters to remove content that does not fall in line with their genocidal agenda. I have had multiple stories and comments removed that simply ... | Social-Political | Censorship | Negative | Social Responsibility - Political Bias - Negative | ### USER: Silencers of the Truth: This one-star review is too high for a disgusting app like Instagram. They are deliberately silencing Pro-Palestine voices because they are being paid off by Israel and it’s supporters to remove content that does not fall in line with their genocidal agenda. I have had multiple stories... | 290 |
Shopping? | I’m sorry. What??? Shopping?? If I want to shop I’m not about to do it on Instagram. Please move the notifications section or whatever it’s called back to where it used to be. Where is should be. I don’t like notifications, I like to click on them to make them go away and that is easiest to do when the notification thi... | Shopping, Shopping | Accessibility, Shopping | Negative, Negative | UI - Notification settings - negative, UI - Shopping feature - negative, UI - DM button - negative | ### USER: Shopping?: I’m sorry. What??? Shopping?? If I want to shop I’m not about to do it on Instagram. Please move the notifications section or whatever it’s called back to where it used to be. Where is should be. I don’t like notifications, I like to click on them to make them go away and that is easiest to do when... | 254 |
The most anxiety-inducing app | Instagram feels very unwelcoming and based on inequality more than fairness. They changed the order of Comments again so that it’s even less chronologically ordered than it was before. Newer comments are so scattered and difficult to find on a post that there’s no sense revisiting a post anymore, so I’ve spent drastica... | Social Media, Social Media, Social Media, Social Media | Feed Algorithm, Comment Sorting, Interface, User Experience | Negative, Negative, Negative, Negative | App - Algorithm - Negative | ### USER: The most anxiety-inducing app: Instagram feels very unwelcoming and based on inequality more than fairness. They changed the order of Comments again so that it’s even less chronologically ordered than it was before. Newer comments are so scattered and difficult to find on a post that there’s no sense revisiti... | 307 |
New update is awful | I absolutely hate the new Instagram update... it’s very gimmicky and shows that they no longer care about people enjoying a user friendly interface for them to enjoy their social media profiles, but rather now make it into some sort of business platform. The majority of Instagram users created their account to simply c... | UI, UI, Interface, Interface, Interface, Features, Features, Features, Features, Business, Business, Business, Business | Interface, User experience, Social media, User friendly, User experience, Advertisement, Promotions, Online shopping, Business platform, Profit, Marketing, Revenue, Sales | negative, negative, negative, negative, negative, negative, negative, negative, negative, negative, negative, negative, negative | Interface - User Friendliness - Negative, Interface - User Experience - Negative, Business - Commercialization - Negative, Interface - Social Media Purpose - Negative | ### USER: New update is awful: I absolutely hate the new Instagram update... it’s very gimmicky and shows that they no longer care about people enjoying a user friendly interface for them to enjoy their social media profiles, but rather now make it into some sort of business platform. The majority of Instagram users cr... | 314 |
Way too many glitches | So idk why this is happening but there has been a number of issues with my Instagram as of recently. So to start off before any update took place, whether it was the new iPhone update or if Instagram updated, everything was working just fine. Now I’m experiencing mass amounts of glitches starting off with my DMs. There... | App-Review, App-Review | Functionality, Notifications | Negative, Negative | App - Functionality - Negative | ### USER: Way too many glitches: So idk why this is happening but there has been a number of issues with my Instagram as of recently. So to start off before any update took place, whether it was the new iPhone update or if Instagram updated, everything was working just fine. Now I’m experiencing mass amounts of glitche... | 372 |
annoying bugs or glitches | i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happened when the slider came out. my main ... | App, App | Functionality, Functionality | Neutral, Negative | App - Bugs/Glitches - Negative | ### USER: annoying bugs or glitches: i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happen... | 366 |
Great, but needs some issues fixed. | Instagram as a whole ever since I got it last summer has a been a great experience for me. I’ve been able to connect with my friends faster than I would’ve without it, and it’s a good thing to have when I’m bored and have nothing else to do. However, after having Instagram for many months I have discovered a couple of ... | App Interface, App Functionality | Home page post order, Instagram updates | negative, negative | App - Functionality - Negative, App - Functionality - Negative | ### USER: Great, but needs some issues fixed.: Instagram as a whole ever since I got it last summer has a been a great experience for me. I’ve been able to connect with my friends faster than I would’ve without it, and it’s a good thing to have when I’m bored and have nothing else to do. However, after having Instagram... | 55 |
Decreased quality | Not sure where to start really. I have used instagram for so many years. And over the years your updates have been all over the place. What is with the guidelines issues? I really do not understand how quite a few comments I decide to make get flagged and taken down for being “against” the guidelines. Then it will show... | App-Review: | Guidelines | Negative | Content - Guidelines - Negative, Content - Abuse - Negative, App-Review: ('I was really disappointed with the new update. The old interface was much better.', ' It was easier to use and navigate. The new update is confusing and difficult to use.'), UI - Interface - Negative | ### USER: Decreased quality: Not sure where to start really. I have used instagram for so many years. And over the years your updates have been all over the place. What is with the guidelines issues? I really do not understand how quite a few comments I decide to make get flagged and taken down for being “against” the ... | 99 |
Worse with every update/change | Instagram has always been my favorite app, but they are continuing to change the whole structure of it. They need to bring back showing us posts in order of when they were posted, not an order of who they think we want to see. They also need to stop censoring. I want to see every post from everyone and following, not j... | Social, Social, Social, Social, Social, Social | Content, Features, Structure, Shopping, Posting, Deletion | Negative, Negative, Negative, Negative, Negative, Negative | - Social Features - Showing posts in order of recency - Negative, - Social Features - Showing all posts - Negative, - Social Features - Censoring - Negative, - Commerce - Shopping feature - Negative, - Usability - Posting photos - Negative, - Usability - Viewing likes and comments - Negative, - Usability - Explorer pag... | ### USER: Worse with every update/change: Instagram has always been my favorite app, but they are continuing to change the whole structure of it. They need to bring back showing us posts in order of when they were posted, not an order of who they think we want to see. They also need to stop censoring. I want to see eve... | 383 |
Starting to use instagram less.. | Despite all of the updates throughout the years that many people felt as undesirable, i continued to use this app as the updates didn’t bother me too much. However, this new update that has completely changed the look of my home feed is the most undesirable thing on this planet. It is downright annoying to even scroll ... | Interface, Features, Interface, Features, Interface | Home feed, Reels, Photo posting, Advertisements, Accessibility | negative, negative, negative, negative, negative | Interface - Feed - negative, Features - Reels - negative, Interface - Home Feed - negative, Interface - Feed - negative | ### USER: Starting to use instagram less..: Despite all of the updates throughout the years that many people felt as undesirable, i continued to use this app as the updates didn’t bother me too much. However, this new update that has completely changed the look of my home feed is the most undesirable thing on this plan... | 153 |
Needs some QoL adjustment | Overall it works well but good lord some of it is annoying. I hate that it’s becoming so video/reel centric. This isn’t tiktok and it shouldn’t try to be. It’s also not a store or marketplace and it shouldn’t try to be., , Second, this is a problem that is probably not common, but it is extremely annoying—I delete the ... | App, App, App | Functionality, Content, Tutorial | Negative, Negative, Negative | App - Functionality - Negative, App - Design - Negative, App - Interface - Negative | ### USER: Needs some QoL adjustment: Overall it works well but good lord some of it is annoying. I hate that it’s becoming so video/reel centric. This isn’t tiktok and it shouldn’t try to be. It’s also not a store or marketplace and it shouldn’t try to be., , Second, this is a problem that is probably not common, but i... | 152 |
Where do I really even start? | This app is horrible. I believe at one point, years ago it was decent, but nowadays it is complete utter garbage. The report system on this app is so broken, it is insane. People on this app post porn, and gore and are able to receive warning after warning, meanwhile small accounts can post absolutely nothing and still... | App, App, App, App | Report System, Censorship, Impersonation, Account Deletion | Negative, Negative, Negative, Negative | App - Report System - Negative, App - Censorship - Negative, App - Impersonation - Negative, App - Account Deletion - Negative | ### USER: Where do I really even start?: This app is horrible. I believe at one point, years ago it was decent, but nowadays it is complete utter garbage. The report system on this app is so broken, it is insane. People on this app post porn, and gore and are able to receive warning after warning, meanwhile small accou... | 434 |
Restrictions | Here’s what I think of Meta in general, though I’m pretty sure a human will never read it:, , Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on speech by itself.” So M... | Company | Speech moderation | Negative | Company - Policy - Negative | ### USER: Restrictions: Here’s what I think of Meta in general, though I’m pretty sure a human will never read it:, , Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on... | 66 |
Stories and timing | There used to be a shortcut for stories where we could skip them and be marked as seen (the purple circle doesn’t surround the profile anymore, which happens when you look at every story from someone). I used to just swipe right to skip someone’s stories, but every time I’ve done this, I still get the purple outline. I... | Features | Stories | Negative | Features - Stories - Negative | ### USER: Stories and timing: There used to be a shortcut for stories where we could skip them and be marked as seen (the purple circle doesn’t surround the profile anymore, which happens when you look at every story from someone). I used to just swipe right to skip someone’s stories, but every time I’ve done this, I s... | 485 |
Fake accounts and bots ruining it! | Over 40 percent of users are fake and stealing intellectual property, not a fan of that. Also not a fan of ads that somehow target me from conversations I’ve had or texts and instant messages. Seems like this app is invading my privacy. The suggested content is very offensive sometimes it’s almost as if it’s trying to... | Privacy, Content, Usability, Security, Content, Functionality | Data Collection, Suggested Content, Updates, Facebook Integration, Intellectual Property Violations, Music Library | Negative, Negative, Negative, Negative, Negative, Negative | Privacy - Data Collection - Negative, Content - Suggested Content - Negative, Usability - Updates - Negative, Security - Facebook Integration - Negative, Content - Intellectual Property Violations - Negative, Functionality - Music Library - Negative | ### USER: Fake accounts and bots ruining it!: Over 40 percent of users are fake and stealing intellectual property, not a fan of that. Also not a fan of ads that somehow target me from conversations I’ve had or texts and instant messages. Seems like this app is invading my privacy. The suggested content is very offens... | 464 |
Update Layouts are Horrible | I’m a longtime Instagram user, I believe I’ve been using the app for 8 years now. I’ve disliked so many of the updates the interface has gone through and simply shrugged it off knowing that things just have to change sometimes. That was until the most recent update I’ve seen across my page., My explorer page and notifi... | Interface, Interface, Features, Features | Notifications, Explorer, Reels, Shopping | negative, negative, negative, negative | UI - Explorer - Negative, UI - Notifications - Negative, Functionality - Reels - Negative, Functionality - Shopping - Negative | ### USER: Update Layouts are Horrible: I’m a longtime Instagram user, I believe I’ve been using the app for 8 years now. I’ve disliked so many of the updates the interface has gone through and simply shrugged it off knowing that things just have to change sometimes. That was until the most recent update I’ve seen acros... | 348 |
👩❤️💋👩 | I would probably rate it a five if it didn’t have problems,,,, it has small problems though,,, but I’ve had Instagram for 4 years and made many & I mean MANY ACCOUNTS and I’ve always noticed that if you were to take a picture for a story and you wanted to add something from like gifs, music, etc Ive noticed something i... | App, App | Features, Features | Negative, Negative | App-Review - Feature - Negative | ### USER: 👩❤️💋👩: I would probably rate it a five if it didn’t have problems,,,, it has small problems though,,, but I’ve had Instagram for 4 years and made many & I mean MANY ACCOUNTS and I’ve always noticed that if you were to take a picture for a story and you wanted to add something from like gifs, music, etc ... | 325 |
Photo quality and more | Hello,, I’ve been an Instagram user for many years now and I’ve to the realization that each year it seems like the photo quality of the app just keeps on getting worst. To begin, I’m not posting low quality I ages at all because I do art and I export it with the best quality I can but it seems like it just goes down a... | App, App, App | Photo quality, Notifications, Overall functionality | Negative, Negative, Negative | App - Photo quality - Negative, App - Notifications - Negative | ### USER: Photo quality and more: Hello,, I’ve been an Instagram user for many years now and I’ve to the realization that each year it seems like the photo quality of the app just keeps on getting worst. To begin, I’m not posting low quality I ages at all because I do art and I export it with the best quality I can but... | 281 |
Locked Me Out of My Account | Instagram gets 3 stars because I’m very disappointed in the way it’s being run and eventually heading in the future. First, I woke up one morning to my account frozen because of ‘security problems’ it had me put in my #, so I did, but the text never came, neither did email. So I try to contact this billion dollar, mega... | App, App, App | Support, Interface, Content | Negative, Negative, Negative | App - Functionality - Negative, App - Security - Negative, App - Usability - Negative, App - Value - Negative | ### USER: Locked Me Out of My Account: Instagram gets 3 stars because I’m very disappointed in the way it’s being run and eventually heading in the future. First, I woke up one morning to my account frozen because of ‘security problems’ it had me put in my #, so I did, but the text never came, neither did email. So I t... | 263 |
No support | I have submitted multiple reports about an issue on my account. It says my account has been banned from liking and following/unfollowing people due to me using a service to gain more likes/followers… which I never did. I did however unfollow people on my account using the instagram app, when it decided to log me out of... | Support, Support, Support | Response Time, Contact Options, Helpfulness | Negative, Negative, Negative | Support - Customer Service - Negative, Support - Contact Availability - Negative, Support - Report Handling - Negative, Overall Experience - Bugs - Negative, Overall Experience - Restrictions - Negative, Overall Experience - Functionality - Neutral | ### USER: No support: I have submitted multiple reports about an issue on my account. It says my account has been banned from liking and following/unfollowing people due to me using a service to gain more likes/followers… which I never did. I did however unfollow people on my account using the instagram app, when it de... | 306 |
Re-joining your site after a couple years off | After a few years taking a break, being hacked out of there and other words, it’s a nice refreshing change that you made. However, it would be nice if I could get on and take over all of my sites. There are still a few that are hacked into and I can’t take control over like my Google’s and gadgets webpage which is my s... | Interface, Features, Performance, Performance, Overall | Screen, Camera, Battery, Speed, Overall | positive, positive, negative, negative, positive | Website - Design - Negative, Website - Navigation - Negative, Website - Accessibility - Negative | ### USER: Re-joining your site after a couple years off: After a few years taking a break, being hacked out of there and other words, it’s a nice refreshing change that you made. However, it would be nice if I could get on and take over all of my sites. There are still a few that are hacked into and I can’t take contro... | 218 |
Notes Feature | i don't wanna be mean but I have had an issue with your recent update, which allows users to have the “notes” feature. I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, updated my phone, I deleted the app, I logged out of m... | App-Features | Notes Update | Negative | App Features - Notes Feature - Negative | ### USER: Notes Feature: i don't wanna be mean but I have had an issue with your recent update, which allows users to have the “notes” feature. I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, updated my phone, I deleted t... | 37 |
Problems | I’ve had several problems with this platform. First of all, I have never, in the several years I’ve had this app, received any notifications beyond an occasional email. It doesn’t matter if I have notifications in-app or in settings turned on, I don’t receive any notifications from either of my accounts. When I sent a ... | App, App, App | Notifications, Developer Response, Format | Negative, Negative, Negative | App - Notifications - Negative, App - Developer Response - Negative, App - Format - Negative | ### USER: Problems: I’ve had several problems with this platform. First of all, I have never, in the several years I’ve had this app, received any notifications beyond an occasional email. It doesn’t matter if I have notifications in-app or in settings turned on, I don’t receive any notifications from either of my acco... | 499 |
New Update Hurts Small Creators, Especially Artists | I've been using Instagram for the past few years in hopes of posting my art and doing commissions, and I have been pretty disappointed with their recent updates. This latest update has broken hashtags, which was one of the only ways for smaller creators to get their content out there. They've replaced all recent posts ... | Social Media | Hashtags | Negative | App - Content discovery - Negative, App - Format - Negative, Social Media - Competition for attention - Negative | ### USER: New Update Hurts Small Creators, Especially Artists: I've been using Instagram for the past few years in hopes of posting my art and doing commissions, and I have been pretty disappointed with their recent updates. This latest update has broken hashtags, which was one of the only ways for smaller creators to ... | 291 |
It’s great (but...) | Alright so I’ve instagram for probably 5 or 6 years now and it’s great! I have three accounts and I love how manageable they are and how it’s so simple to post and search for photos, users, etc. , My chief complaint is that chronological feed isn’t an option. It’s great that Instagram wants to show me the most “relevan... | Interface, Functionality, Functionality | Post management, Content feed, Customization | positive, negative, negative | User Interface - Visual Appeal - Positive, User Interface - Usability - Positive, Feed - Algorithm - Negative, Feed - Chronological Ordering - Positive | ### USER: It’s great (but...): Alright so I’ve instagram for probably 5 or 6 years now and it’s great! I have three accounts and I love how manageable they are and how it’s so simple to post and search for photos, users, etc. , My chief complaint is that chronological feed isn’t an option. It’s great that Instagram wan... | 289 |
Getting worse every day, hardly usable | Instagram has become unusable due to all the annoying changes it has implemented. The ad experience is now really intrusive, placing ads - sometimes multiple in a row - even when you are browsing one particular account’s recent posts (ads used to only be placed in your overall feed). The ad load is so incredibly high n... | User Interface, User Interface, User Interface, Functionality, Functionality, Functionality | Ad Experience, Autoplay, Auto-Scrolling, Algorithm, Feed Organization, Post Visibility | Negative, Negative, Negative, Negative, Negative, Negative | App - Interface - Negative, App - Features - Negative, App - Content - Negative, App - Content - Negative, App - Features - Negative, App - Content - Negative, App - Features - Negative, App - Features - Negative, App - Content - Negative, App - Features - Negative, App - Algorithm - Negative, App - Algorithm - Negativ... | ### USER: Getting worse every day, hardly usable: Instagram has become unusable due to all the annoying changes it has implemented. The ad experience is now really intrusive, placing ads - sometimes multiple in a row - even when you are browsing one particular account’s recent posts (ads used to only be placed in your ... | 67 |
Recent Update makes me want to delete my account | My feed is all messed up. I just see the same pics I’ve already liked when I open the app. I can’t make drafts anymore. If you are looking at post with a certain hashtag, the “recent page” is exactly the same, so you can’t see the most recent posts in order. I know likes are supposed to go anytime now, but instead all ... | Features, Features, Features, Features | Notifications, Drafts, Hashtag pages, Likes | negative, negative, negative, negative | Features - Notifications - negative, Features - Drafts - negative, Features - Hashtag pages - negative, Features - Likes - negative | ### USER: Recent Update makes me want to delete my account: My feed is all messed up. I just see the same pics I’ve already liked when I open the app. I can’t make drafts anymore. If you are looking at post with a certain hashtag, the “recent page” is exactly the same, so you can’t see the most recent posts in order. I... | 439 |
I think it needs a LOT more improvement | Hey, I’m a kid. And I’m being completely honest with my birthday and all of that logging in stuff. But I’ve rand into a LOT of issues with the overcome. I mean yeah, I know a lot of people who have the app and love it. But here’s were we get to the problem. I press “sign up” so I put my email, and then put my first and... | Functionality | Login | Negative | UX - Sign-up - Negative | ### USER: I think it needs a LOT more improvement: Hey, I’m a kid. And I’m being completely honest with my birthday and all of that logging in stuff. But I’ve rand into a LOT of issues with the overcome. I mean yeah, I know a lot of people who have the app and love it. But here’s were we get to the problem. I press “si... | 324 |
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