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Why? | App will no longer display all of the customer questions associated with a product. I tap to see ‘all’ of the customer questions and I’m shown perhaps 12 of them. Scrolling down does nothing..stuck at a page or two of customer questions. Unfortunate because more often than not I find answers to the questions that I hav... | Functionality, Functionality, Functionality | Questions display, Scrolling, Content | negative, negative, negative | Functionality - Questions display - negative, Functionality - Scrolling - negative, Functionality - Content - negative | ### USER: Why?: App will no longer display all of the customer questions associated with a product. I tap to see ‘all’ of the customer questions and I’m shown perhaps 12 of them. Scrolling down does nothing..stuck at a page or two of customer questions. Unfortunate because more often than not I find answers to the ques... | ### Review: title: Why?, content: App will no longer display all of the customer questions associated with a product. I tap to see ‘all’ of the customer questions and I’m shown perhaps 12 of them. Scrolling down does nothing..stuck at a page or two of customer questions. Unfortunate because more often than not I find a... | ### Review: title: Why?, content: App will no longer display all of the customer questions associated with a product. I tap to see ‘all’ of the customer questions and I’m shown perhaps 12 of them. Scrolling down does nothing..stuck at a page or two of customer questions. Unfortunate because more often than not I find a... |
Seems much slower and have to reload | This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after typing “generator” into the window, It used to automatically fill i... | Performance, Functionality | Search Functionality, Order Tracking | Negative, Negative | Performance - Search Functionality - Negative, Functionality - Order Tracking - Negative | ### USER: Seems much slower and have to reload: This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after typing “generator” ... | ### Review: title: Seems much slower and have to reload, content: This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after t... | ### Review: title: Seems much slower and have to reload, content: This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after t... |
0 STAR RATING! DON'T USE!! | I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service" link that supposedly allows you to change it without lo... | App Security, App Security, App Security | Security Measures, Customer Service, Account Recovery | Negative, Negative, Negative | App Security - Security Measures - Negative, App Security - Customer Service - Negative, App Security - Account Recovery - Negative | ### USER: 0 STAR RATING! DON'T USE!!: I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service" link that suppose... | ### Review: title: 0 STAR RATING! DON'T USE!!, content: I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service"... | ### Review: title: 0 STAR RATING! DON'T USE!!, content: I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service"... |
Good app | I will honestly say the search engine could be improved. When you type in a certain item, detailed specifics and you get items not what your looking for. The other issue I have isn’t app related it’s 3rd party items. If you don’t triple check where it’s coming from it takes long AND sizing is so far off. When you an x... | App Functionality, App Functionality, Pricing, App Features | Search engine, Navigation, Pricing, Shipping | negative, negative, negative, negative | App Functionality - Search engine - negative, App Functionality - Navigation - negative, Pricing - Pricing - negative, App Features - Shipping - negative | ### USER: Good app: I will honestly say the search engine could be improved. When you type in a certain item, detailed specifics and you get items not what your looking for. The other issue I have isn’t app related it’s 3rd party items. If you don’t triple check where it’s coming from it takes long AND sizing is so fa... | ### Review: title: Good app, content: I will honestly say the search engine could be improved. When you type in a certain item, detailed specifics and you get items not what your looking for. The other issue I have isn’t app related it’s 3rd party items. If you don’t triple check where it’s coming from it takes long A... | ### Review: title: Good app, content: I will honestly say the search engine could be improved. When you type in a certain item, detailed specifics and you get items not what your looking for. The other issue I have isn’t app related it’s 3rd party items. If you don’t triple check where it’s coming from it takes long A... |
Addictive Shopping App | I get many ideas which expands options for products & pricing to compare quickly & easily although I find myself shopping too frequently! , My favorite is Todays Deals with amazing savings, Convenience- we live in a rural area, I wouldn’t be able save as much money if I were driving long distances to grab a deal when I... | Shopping Experience, Shopping Experience, Shopping Experience, Shopping Experience, Delivery, Delivery | Variety, Pricing, Speed, Deals, Convenience, Environmental friendliness | positive, positive, positive, positive, positive, positive | Shopping Experience - Variety - positive, Shopping Experience - Pricing - positive, Shopping Experience - Speed - positive, Shopping Experience - Deals - positive, Delivery - Convenience - positive, Delivery - Environmental friendliness - positive | ### USER: Addictive Shopping App: I get many ideas which expands options for products & pricing to compare quickly & easily although I find myself shopping too frequently! , My favorite is Todays Deals with amazing savings, Convenience- we live in a rural area, I wouldn’t be able save as much money if I were driving lo... | ### Review: title: Addictive Shopping App, content: I get many ideas which expands options for products & pricing to compare quickly & easily although I find myself shopping too frequently! , My favorite is Todays Deals with amazing savings, Convenience- we live in a rural area, I wouldn’t be able save as much money if... | ### Review: title: Addictive Shopping App, content: I get many ideas which expands options for products & pricing to compare quickly & easily although I find myself shopping too frequently! , My favorite is Todays Deals with amazing savings, Convenience- we live in a rural area, I wouldn’t be able save as much money if... |
Orders | For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a customer represen... | Service, Service | Delivery Time, Customer Support | Negative, Negative | Service - Delivery Time - Negative, Service - Customer Support - Negative | ### USER: Orders: For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a... | ### Review: title: Orders, content: For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to g... | ### Review: title: Orders, content: For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to g... |
No sharing | I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tracking. Today I wanted to share this inf... | App, App | Sharing, Sharing | negative, positive | App - Sharing - negative, App - Sharing - positive | ### USER: No sharing: I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tracking. Today I wa... | ### Review: title: No sharing, content: I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tr... | ### Review: title: No sharing, content: I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tr... |
I HATE THIS APP | I use to buy stuff from this app but recently got hacked by someone who was buying stuff on my account and sending it to my house. This person has all my info as to where I live, email, and card information. Apparently this happens a lot, and several people are experiencing this problem too. These people buy their own ... | Security, Security, Product, Feature | Information Leak, Theft, Quality, Review Authenticity | Negative, Negative, Negative, Negative | Security - Information Leak - Negative, Security - Theft - Negative, Product - Quality - Negative, Feature - Review Authenticity - Negative | ### USER: I HATE THIS APP: I use to buy stuff from this app but recently got hacked by someone who was buying stuff on my account and sending it to my house. This person has all my info as to where I live, email, and card information. Apparently this happens a lot, and several people are experiencing this problem too. ... | ### Review: title: I HATE THIS APP, content: I use to buy stuff from this app but recently got hacked by someone who was buying stuff on my account and sending it to my house. This person has all my info as to where I live, email, and card information. Apparently this happens a lot, and several people are experiencing ... | ### Review: title: I HATE THIS APP, content: I use to buy stuff from this app but recently got hacked by someone who was buying stuff on my account and sending it to my house. This person has all my info as to where I live, email, and card information. Apparently this happens a lot, and several people are experiencing ... |
Not Sure? | I download this app a while ago but I think I deleted it because my old iPad only had 64 GBs and I got rid of it before I had a chance to use it. To make space so I can use my iPad. I usually just go to your website. They, you do have god deals online. I got a hard shell case that was rubber over the phone, then you... | Products/Services, Products/Services, Products/Services | Deals, Case, Case | Positive, Positive, Neutral | Products/Services - Deals - Positive, Products/Services - Case - Positive, Products/Services - Case - Neutral | ### USER: Not Sure?: I download this app a while ago but I think I deleted it because my old iPad only had 64 GBs and I got rid of it before I had a chance to use it. To make space so I can use my iPad. I usually just go to your website. They, you do have god deals online. I got a hard shell case that was rubber ove... | ### Review: title: Not Sure?, content: I download this app a while ago but I think I deleted it because my old iPad only had 64 GBs and I got rid of it before I had a chance to use it. To make space so I can use my iPad. I usually just go to your website. They, you do have god deals online. I got a hard shell case t... | ### Review: title: Not Sure?, content: I download this app a while ago but I think I deleted it because my old iPad only had 64 GBs and I got rid of it before I had a chance to use it. To make space so I can use my iPad. I usually just go to your website. They, you do have god deals online. I got a hard shell case t... |
This app used to be good | Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a pair of white nike Air Force ones and they came in a da... | - E-commerce, - E-commerce, - Product Quality | Cart, Price, Physical damage | Negative, Negative, Negative | - E-commerce - Cart - Negative, - E-commerce - Price - Negative, - Product Quality - Physical damage - Negative | ### USER: This app used to be good: Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a pair of white nike ... | ### Review: title: This app used to be good, content: Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a p... | ### Review: title: This app used to be good, content: Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a p... |
Good but could be great | I agree with another reviewer that the filtering could be way better, but my biggest irritation recently is that I contacted a seller regarding a faulty product, they replied but I didn’t know, so I keep resending my question. Why can’t I get a notification when there is a reply message? Why can’t there be text when I ... | - Functionality, - Functionality, - Functionality, - Functionality | Filtering, Notification, Reply System, Reply Visibility | Negative, Negative, Negative, Negative | - Functionality - Filtering - Negative, - Functionality - Notification - Negative, - Functionality - Reply System - Negative, - Functionality - Reply Visibility - Negative | ### USER: Good but could be great: I agree with another reviewer that the filtering could be way better, but my biggest irritation recently is that I contacted a seller regarding a faulty product, they replied but I didn’t know, so I keep resending my question. Why can’t I get a notification when there is a reply messa... | ### Review: title: Good but could be great, content: I agree with another reviewer that the filtering could be way better, but my biggest irritation recently is that I contacted a seller regarding a faulty product, they replied but I didn’t know, so I keep resending my question. Why can’t I get a notification when ther... | ### Review: title: Good but could be great, content: I agree with another reviewer that the filtering could be way better, but my biggest irritation recently is that I contacted a seller regarding a faulty product, they replied but I didn’t know, so I keep resending my question. Why can’t I get a notification when ther... |
Only If I could give it zero stars... | I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and... | App, Website, App | Usability, Security, Performance | Negative, Negative, Negative | App - Usability - Negative, Website - Security - Negative, App - Performance - Negative | ### USER: Only If I could give it zero stars...: I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have... | ### Review: title: Only If I could give it zero stars..., content: I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to... | ### Review: title: Only If I could give it zero stars..., content: I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to... |
I want receipts | It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order history because it splits it up into packagi... | App-Features | Invoicing | Negative | App-Features - Invoicing - Negative | ### USER: I want receipts: It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order history because i... | ### Review: title: I want receipts, content: It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order... | ### Review: title: I want receipts, content: It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order... |
Exchange Policy is Horrible | I’ve never left a review on any app prior to this but the exchange policy is horrendous and the customer service I received was horrible. I was sent the wrong item and when I reached out for support to get the right item sent to me, I was greeted with representatives who did everything in their power to not help me. Ho... | Customer Service, Customer Service, Customer Service | Communication, Helpfulness, Professionalism | negative, negative, negative | Customer Service - Communication - negative, Customer Service - Helpfulness - negative, Customer Service - Professionalism - negative | ### USER: Exchange Policy is Horrible: I’ve never left a review on any app prior to this but the exchange policy is horrendous and the customer service I received was horrible. I was sent the wrong item and when I reached out for support to get the right item sent to me, I was greeted with representatives who did every... | ### Review: title: Exchange Policy is Horrible, content: I’ve never left a review on any app prior to this but the exchange policy is horrendous and the customer service I received was horrible. I was sent the wrong item and when I reached out for support to get the right item sent to me, I was greeted with representat... | ### Review: title: Exchange Policy is Horrible, content: I’ve never left a review on any app prior to this but the exchange policy is horrendous and the customer service I received was horrible. I was sent the wrong item and when I reached out for support to get the right item sent to me, I was greeted with representat... |
Could be great - SOOO INVASIVE!!! | Had this app, deleted this app, long ago. Since then, considered reinstalling, but, after reviewing details and privacy concerns, decided against having it on my devices. (Don’t know if this FULL DISCLOSURE is new or forced by CA regulations...appreciated, either way.), Details show third party involvement & major cull... | Privacy | Data collection | Negative | Privacy - Data collection - Negative | ### USER: Could be great - SOOO INVASIVE!!!: Had this app, deleted this app, long ago. Since then, considered reinstalling, but, after reviewing details and privacy concerns, decided against having it on my devices. (Don’t know if this FULL DISCLOSURE is new or forced by CA regulations...appreciated, either way.), Deta... | ### Review: title: Could be great - SOOO INVASIVE!!!, content: Had this app, deleted this app, long ago. Since then, considered reinstalling, but, after reviewing details and privacy concerns, decided against having it on my devices. (Don’t know if this FULL DISCLOSURE is new or forced by CA regulations...appreciated, ... | ### Review: title: Could be great - SOOO INVASIVE!!!, content: Had this app, deleted this app, long ago. Since then, considered reinstalling, but, after reviewing details and privacy concerns, decided against having it on my devices. (Don’t know if this FULL DISCLOSURE is new or forced by CA regulations...appreciated, ... |
Doesn’t function on iPad properly | When I download the app for iPad it doesn’t look anything like the preview. There is no tab for Whole Foods, there is no drop-down to select category or department. If I click a Whole Foods item it takes me to where Whole Foods is and I can click on other preselected items but cannot search Whole Foods. At checkout it ... | Functionality, Functionality, Functionality, Functionality | Search, Categories, Delivery, User Interface | Negative, Negative, Negative, Negative | Functionality - Search - Negative, Functionality - Categories - Negative, Functionality - Delivery - Negative, Functionality - User Interface - Negative | ### USER: Doesn’t function on iPad properly: When I download the app for iPad it doesn’t look anything like the preview. There is no tab for Whole Foods, there is no drop-down to select category or department. If I click a Whole Foods item it takes me to where Whole Foods is and I can click on other preselected items b... | ### Review: title: Doesn’t function on iPad properly, content: When I download the app for iPad it doesn’t look anything like the preview. There is no tab for Whole Foods, there is no drop-down to select category or department. If I click a Whole Foods item it takes me to where Whole Foods is and I can click on other p... | ### Review: title: Doesn’t function on iPad properly, content: When I download the app for iPad it doesn’t look anything like the preview. There is no tab for Whole Foods, there is no drop-down to select category or department. If I click a Whole Foods item it takes me to where Whole Foods is and I can click on other p... |
Stop moving the “get a callback/chat with a rep” feature every 2 weeks!! | I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it, not even by your own reps. Placing it at the top of the “Contact us” page was a sensible choice. But... | User Interface, User Interface, Customer Service, Customer Service, Customer Service, Features, Features | Location, Navigation, Availability, Responsiveness, CS Automation, Inessential Features, Essential Features | negative, negative, negative, negative, negative, negative, positive | User Interface - Location - negative, User Interface - Navigation - negative, Customer Service - Availability - negative, Customer Service - Responsiveness - negative, Customer Service - CS Automation - negative, Features - Inessential Features - negative, Features - Essential Features - positive | ### USER: Stop moving the “get a callback/chat with a rep” feature every 2 weeks!!: I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it, not even by your... | ### Review: title: Stop moving the “get a callback/chat with a rep” feature every 2 weeks!!, content: I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it... | ### Review: title: Stop moving the “get a callback/chat with a rep” feature every 2 weeks!!, content: I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it... |
Cart | I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me more link. Very irritating. Why ... | Navigation, Filtering | Cart, Car seat | negative, negative | Navigation - Cart - negative, Filtering - Car seat - negative | ### USER: Cart: I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me more link. Very i... | ### Review: title: Cart, content: I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me... | ### Review: title: Cart, content: I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me... |
Use to love prime. Stopping after 5 yrs. | I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered orders. My address is correct in the system with easy to read instructions.... | Shopping, Shopping, Shopping, Shopping, Shopping | Restocking Fee, Missed Deliveries, Grocery Freshness, Fake Reviews, Limited Refunds | Negative, Negative, Negative, Negative, Negative | Shopping - Restocking Fee - Negative, Shopping - Missed Deliveries - Negative, Shopping - Grocery Freshness - Negative, Shopping - Fake Reviews - Negative, Shopping - Limited Refunds - Negative | ### USER: Use to love prime. Stopping after 5 yrs.: I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered orders. My address is c... | ### Review: title: Use to love prime. Stopping after 5 yrs., content: I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered order... | ### Review: title: Use to love prime. Stopping after 5 yrs., content: I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered order... |
Amazing!!!! | So normally I don’t write reviews but I had too,I’m a younger age so this was my first time ordering online,I was having a few issues the my account and it got locked and my card wasn’t going through,So I called for assistance and the team was really nice about it! I was able to get my account back and my others were b... | Customer Service | Assistance | positive | Customer Service - Assistance - positive | ### USER: Amazing!!!!: So normally I don’t write reviews but I had too,I’m a younger age so this was my first time ordering online,I was having a few issues the my account and it got locked and my card wasn’t going through,So I called for assistance and the team was really nice about it! I was able to get my account ba... | ### Review: title: Amazing!!!!, content: So normally I don’t write reviews but I had too,I’m a younger age so this was my first time ordering online,I was having a few issues the my account and it got locked and my card wasn’t going through,So I called for assistance and the team was really nice about it! I was able to... | ### Review: title: Amazing!!!!, content: So normally I don’t write reviews but I had too,I’m a younger age so this was my first time ordering online,I was having a few issues the my account and it got locked and my card wasn’t going through,So I called for assistance and the team was really nice about it! I was able to... |
Lists view | This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all of my created lists with an “A” so that t... | App | Lists view | Negative | App - Lists view - Negative | ### USER: Lists view: This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all of my created lists... | ### Review: title: Lists view, content: This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all o... | ### Review: title: Lists view, content: This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all o... |
Sharing Items with people. | I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t make sense to me as customers might not be asking for adv... | Usage | Sharing | negative | Usage - Sharing - negative | ### USER: Sharing Items with people.: I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t make sense to me as... | ### Review: title: Sharing Items with people., content: I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t m... | ### Review: title: Sharing Items with people., content: I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t m... |
Great app, but… | I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I could see the login screen again so I could ... | App Usage, App Usage | Usability, Logging Out | Positive, Negative | App Usage - Usability - Positive, App Usage - Logging Out - Negative | ### USER: Great app, but…: I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I could see the log... | ### Review: title: Great app, but…, content: I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I... | ### Review: title: Great app, but…, content: I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I... |
Problem with updates | Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no updates on the tracking. As I live ... | Delivery | Tracking | negative | Delivery - Tracking - negative | ### USER: Problem with updates: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no upd... | ### Review: title: Problem with updates, content: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back u... | ### Review: title: Problem with updates, content: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back u... |
Confusing interface, order won’t cancel bug... | The app’s interface is very confusing when buying an item. Also I had a problem with canceling an item, when I tried to cancel an order it would take me through confusing verifications and I was left wondering if I actually successfully canceled the order. But to my surprise, a few days later the item I had canceled ha... | App-Review, App-Review, App-Review, App-Review, App-Review | Interface, Ordering, Convenience, Selection, Pricing | Negative, Negative, Positive, Positive, Positive | App-Review - Interface - Negative, App-Review - Ordering - Negative, App-Review - Convenience - Positive, App-Review - Selection - Positive, App-Review - Pricing - Positive | ### USER: Confusing interface, order won’t cancel bug...: The app’s interface is very confusing when buying an item. Also I had a problem with canceling an item, when I tried to cancel an order it would take me through confusing verifications and I was left wondering if I actually successfully canceled the order. But t... | ### Review: title: Confusing interface, order won’t cancel bug..., content: The app’s interface is very confusing when buying an item. Also I had a problem with canceling an item, when I tried to cancel an order it would take me through confusing verifications and I was left wondering if I actually successfully cancele... | ### Review: title: Confusing interface, order won’t cancel bug..., content: The app’s interface is very confusing when buying an item. Also I had a problem with canceling an item, when I tried to cancel an order it would take me through confusing verifications and I was left wondering if I actually successfully cancele... |
Absolutely Hate the New UI and Color Crime | I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology., The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent mor... | UI, Design | User Interface, Color Scheme | negative, negative | UI - User Interface - negative, Design - Color Scheme - negative | ### USER: Absolutely Hate the New UI and Color Crime: I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology., The user interface change is so different from the previous app that it makes for a v... | ### Review: title: Absolutely Hate the New UI and Color Crime, content: I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology., The user interface change is so different from the previous app tha... | ### Review: title: Absolutely Hate the New UI and Color Crime, content: I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology., The user interface change is so different from the previous app tha... |
Delivery and Communication Failure | Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, tonight I spoke to a service person who said the box was lost on Tu... | Delivery, Delivery, Delivery, Delivery, Delivery | Communication, Driver, Compensation, Replacement, Customer Service | negative, negative, negative, negative, negative | Delivery - Communication - negative, Delivery - Driver - negative, Delivery - Compensation - negative, Delivery - Replacement - negative, Delivery - Customer Service - negative | ### USER: Delivery and Communication Failure: Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, tonight I spoke to a ... | ### Review: title: Delivery and Communication Failure, content: Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, ton... | ### Review: title: Delivery and Communication Failure, content: Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, ton... |
DO NOT like the latest update | I love using this app. I’m a big buyer of books & there mainly all from this app. But I really don’t like the newest update from a few days ago. When you look at a product like a kindle book, it would give you a list below of similar books or books customers who bought this item also bought. And the list was easy to lo... | App | Usage | Negative | App - Usage - Negative | ### USER: DO NOT like the latest update: I love using this app. I’m a big buyer of books & there mainly all from this app. But I really don’t like the newest update from a few days ago. When you look at a product like a kindle book, it would give you a list below of similar books or books customers who bought this item... | ### Review: title: DO NOT like the latest update, content: I love using this app. I’m a big buyer of books & there mainly all from this app. But I really don’t like the newest update from a few days ago. When you look at a product like a kindle book, it would give you a list below of similar books or books customers wh... | ### Review: title: DO NOT like the latest update, content: I love using this app. I’m a big buyer of books & there mainly all from this app. But I really don’t like the newest update from a few days ago. When you look at a product like a kindle book, it would give you a list below of similar books or books customers wh... |
Crappy layout | Platform needs to be re designed. Isn’t user friendly by any means. Difficult to figure out how to message a seller. Even more difficult to figure out how to find your messages and reply. Profile options are ridiculous, I filled out all fields for my profile, then later received an email that said the info didn’t meet ... | Functionality, Functionality, Functionality, Registration, Functionality | User Interface, Navigability, Message Center, Profile Customization, Review System | Negative, Negative, Negative, Negative, Negative | Functionality - User Interface - Negative, Functionality - Navigability - Negative, Functionality - Message Center - Negative, Registration - Profile Customization - Negative, Functionality - Review System - Negative | ### USER: Crappy layout: Platform needs to be re designed. Isn’t user friendly by any means. Difficult to figure out how to message a seller. Even more difficult to figure out how to find your messages and reply. Profile options are ridiculous, I filled out all fields for my profile, then later received an email that s... | ### Review: title: Crappy layout, content: Platform needs to be re designed. Isn’t user friendly by any means. Difficult to figure out how to message a seller. Even more difficult to figure out how to find your messages and reply. Profile options are ridiculous, I filled out all fields for my profile, then later receiv... | ### Review: title: Crappy layout, content: Platform needs to be re designed. Isn’t user friendly by any means. Difficult to figure out how to message a seller. Even more difficult to figure out how to find your messages and reply. Profile options are ridiculous, I filled out all fields for my profile, then later receiv... |
Would let my light bill be overdue before I got rid of my Prime membership | They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say enough good about them! I order several times a week and I’m never disappointed with this app even when wro... | Ordering, Ordering, Customer Service, Ordering, Ordering | Price, Delivery, Customer Service, Variety, Freebies | positive, positive, positive, positive, positive | Ordering - Price - positive, Ordering - Delivery - positive, Customer Service - Customer Service - positive, Ordering - Variety - positive, Ordering - Freebies - positive | ### USER: Would let my light bill be overdue before I got rid of my Prime membership: They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say enough good about the... | ### Review: title: Would let my light bill be overdue before I got rid of my Prime membership, content: They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say eno... | ### Review: title: Would let my light bill be overdue before I got rid of my Prime membership, content: They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say eno... |
App pages won’t display as a full page | Apparently I can only add on to a previous review so here goes. I’ve been on a continuous loop of non answers to an app question. Please, developers, tell me how to see an item in full screen when using the app on my iPad. When I click on an item I’ve searched on the app it opens in an area that only covers about half ... | - App Interface, - App Interface, - Customer Service, - Purchase | Page Display, Item Detail Screen, Communication, Subscription | Negative, Negative, Negative, Negative | - App Interface - Page Display - Negative, - App Interface - Item Detail Screen - Negative, - Customer Service - Communication - Negative, - Purchase - Subscription - Negative | ### USER: App pages won’t display as a full page: Apparently I can only add on to a previous review so here goes. I’ve been on a continuous loop of non answers to an app question. Please, developers, tell me how to see an item in full screen when using the app on my iPad. When I click on an item I’ve searched on the ap... | ### Review: title: App pages won’t display as a full page, content: Apparently I can only add on to a previous review so here goes. I’ve been on a continuous loop of non answers to an app question. Please, developers, tell me how to see an item in full screen when using the app on my iPad. When I click on an item I’ve ... | ### Review: title: App pages won’t display as a full page, content: Apparently I can only add on to a previous review so here goes. I’ve been on a continuous loop of non answers to an app question. Please, developers, tell me how to see an item in full screen when using the app on my iPad. When I click on an item I’ve ... |
Good app, 3 major improvements needed | 1. Can we PLEASE get a Dark Mode for mobile?? If I need to look up something after 10pm my retinas are burned by the bright white, even with my phone on Night mode and the brightness dimmed as low as it will go., 2. Too much scrolling on a product page. I click on something I’m interested in and have to do anywhere bet... | App features, App features, Navigation | Dark Mode, Scrolling, Back Button | negative, negative, negative | App features - Dark Mode - negative, App features - Scrolling - negative, Navigation - Back Button - negative | ### USER: Good app, 3 major improvements needed: 1. Can we PLEASE get a Dark Mode for mobile?? If I need to look up something after 10pm my retinas are burned by the bright white, even with my phone on Night mode and the brightness dimmed as low as it will go., 2. Too much scrolling on a product page. I click on someth... | ### Review: title: Good app, 3 major improvements needed, content: 1. Can we PLEASE get a Dark Mode for mobile?? If I need to look up something after 10pm my retinas are burned by the bright white, even with my phone on Night mode and the brightness dimmed as low as it will go., 2. Too much scrolling on a product page.... | ### Review: title: Good app, 3 major improvements needed, content: 1. Can we PLEASE get a Dark Mode for mobile?? If I need to look up something after 10pm my retinas are burned by the bright white, even with my phone on Night mode and the brightness dimmed as low as it will go., 2. Too much scrolling on a product page.... |
Issue with the wish lists page | I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those items were on sale. That is incredibly helpful considering I ... | Functionality | Wish lists | Negative | Functionality - Wish lists - Negative | ### USER: Issue with the wish lists page: I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those items were on sale.... | ### Review: title: Issue with the wish lists page, content: I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those i... | ### Review: title: Issue with the wish lists page, content: I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those i... |
Need MUCH better password recovery support | Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to create yet another email address just to set this up. The options offered to ... | Security, Security | Password recovery, Two-way verification | negative, negative | Security - Password recovery - negative, Security - Two-way verification - negative | ### USER: Need MUCH better password recovery support: Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to create yet another emai... | ### Review: title: Need MUCH better password recovery support, content: Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to creat... | ### Review: title: Need MUCH better password recovery support, content: Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to creat... |
Getting worse | I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to select “try before you buy” as a filter and y... | Shopping | Try before you buy | negative | Shopping - Try before you buy - negative | ### USER: Getting worse: I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to select “try before y... | ### Review: title: Getting worse, content: I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to se... | ### Review: title: Getting worse, content: I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to se... |
Please read | Absolutely love the site and how it works. What I can’t stand is why my packages keep shipping through ups. They have been in my neighborhood with my package but have not dropped it off. They then email me at 9 after saying it would be here at 3 (tracked the truck 3 streets away from me at 3) to tell me it has to be si... | Delivery, Delivery | Shipping, Delivery time | negative, negative | Delivery - Shipping - negative, Delivery - Delivery time - negative | ### USER: Please read: Absolutely love the site and how it works. What I can’t stand is why my packages keep shipping through ups. They have been in my neighborhood with my package but have not dropped it off. They then email me at 9 after saying it would be here at 3 (tracked the truck 3 streets away from me at 3) to ... | ### Review: title: Please read, content: Absolutely love the site and how it works. What I can’t stand is why my packages keep shipping through ups. They have been in my neighborhood with my package but have not dropped it off. They then email me at 9 after saying it would be here at 3 (tracked the truck 3 streets away... | ### Review: title: Please read, content: Absolutely love the site and how it works. What I can’t stand is why my packages keep shipping through ups. They have been in my neighborhood with my package but have not dropped it off. They then email me at 9 after saying it would be here at 3 (tracked the truck 3 streets away... |
Bad filters, easy to order, wide selection, a lot of fake reviews | There are some things that could be improved. When you search something and use filters, you still get items which don’t match the filter criteria. Even if you specify not to show anything above $100, you still get items which are over that amount in your search. There could also be more filter options as well., There ... | - Features, - Features, - Information, - Usability, - Usability, - Selection | Filters, Filter options, Reviews, Ordering, App interface, Variety | negative, negative, negative, positive, positive, positive | - Features - Filters - negative, - Features - Filter options - negative, - Information - Reviews - negative, - Usability - Ordering - positive, - Usability - App interface - positive, - Selection - Variety - positive | ### USER: Bad filters, easy to order, wide selection, a lot of fake reviews: There are some things that could be improved. When you search something and use filters, you still get items which don’t match the filter criteria. Even if you specify not to show anything above $100, you still get items which are over that am... | ### Review: title: Bad filters, easy to order, wide selection, a lot of fake reviews, content: There are some things that could be improved. When you search something and use filters, you still get items which don’t match the filter criteria. Even if you specify not to show anything above $100, you still get items whic... | ### Review: title: Bad filters, easy to order, wide selection, a lot of fake reviews, content: There are some things that could be improved. When you search something and use filters, you still get items which don’t match the filter criteria. Even if you specify not to show anything above $100, you still get items whic... |
Next, Previous so annoying | I’ve have never written a review but that new upgrade got me so upset I have to say something. The app was so easy and convenient to use and now is just a headache. When you looking for items now you have to press next every time you want to see more and if you want to go back you have to press previous. It is annoying... | Usability | Navigation | Negative | Usability - Navigation - Negative | ### USER: Next, Previous so annoying: I’ve have never written a review but that new upgrade got me so upset I have to say something. The app was so easy and convenient to use and now is just a headache. When you looking for items now you have to press next every time you want to see more and if you want to go back you ... | ### Review: title: Next, Previous so annoying, content: I’ve have never written a review but that new upgrade got me so upset I have to say something. The app was so easy and convenient to use and now is just a headache. When you looking for items now you have to press next every time you want to see more and if you wa... | ### Review: title: Next, Previous so annoying, content: I’ve have never written a review but that new upgrade got me so upset I have to say something. The app was so easy and convenient to use and now is just a headache. When you looking for items now you have to press next every time you want to see more and if you wa... |
Lacks security features. | I have not tried the new Interface of the app yet but I’m mostly writing with my general use of App for the last 1 to 2 years. I like the convenience of the settings but it seriously lacks security feature. Once you log in, you can order form it without additional checks. Any financial transaction would have some kind... | Security | security features | negative | Security - security features - negative | ### USER: Lacks security features.: I have not tried the new Interface of the app yet but I’m mostly writing with my general use of App for the last 1 to 2 years. I like the convenience of the settings but it seriously lacks security feature. Once you log in, you can order form it without additional checks. Any financ... | ### Review: title: Lacks security features., content: I have not tried the new Interface of the app yet but I’m mostly writing with my general use of App for the last 1 to 2 years. I like the convenience of the settings but it seriously lacks security feature. Once you log in, you can order form it without additional ... | ### Review: title: Lacks security features., content: I have not tried the new Interface of the app yet but I’m mostly writing with my general use of App for the last 1 to 2 years. I like the convenience of the settings but it seriously lacks security feature. Once you log in, you can order form it without additional ... |
App makes things harder | The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through all wishlists looking for the one I want. It wastes tim... | Ease of Use, Ease of Use, Customer Service, Customer Service, Moderation | Findability, Navigability, Responsiveness, Resolution, Transparency | negative, negative, positive, negative, negative | Ease of Use - Findability - negative, Ease of Use - Navigability - negative, Customer Service - Responsiveness - positive, Customer Service - Resolution - negative, Moderation - Transparency - negative | ### USER: App makes things harder: The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through all wishlists lookin... | ### Review: title: App makes things harder, content: The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through al... | ### Review: title: App makes things harder, content: The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through al... |
Application Bugs | First and foremost, there is not a clear way to report bug problems for this application., , Second, for the last year, when you open an item to view details within the application on either Ipad or iphone, the detail page will go blank and you have to back out of the details page and select the item again. Sometimes,... | Functionality, Functionality, Functionality | Bug Reporting, Details View, Image Viewing | Negative, Negative, Negative | Functionality - Bug Reporting - Negative, Functionality - Details View - Negative, Functionality - Image Viewing - Negative | ### USER: Application Bugs: First and foremost, there is not a clear way to report bug problems for this application., , Second, for the last year, when you open an item to view details within the application on either Ipad or iphone, the detail page will go blank and you have to back out of the details page and select... | ### Review: title: Application Bugs, content: First and foremost, there is not a clear way to report bug problems for this application., , Second, for the last year, when you open an item to view details within the application on either Ipad or iphone, the detail page will go blank and you have to back out of the detai... | ### Review: title: Application Bugs, content: First and foremost, there is not a clear way to report bug problems for this application., , Second, for the last year, when you open an item to view details within the application on either Ipad or iphone, the detail page will go blank and you have to back out of the detai... |
Never received 2 packages | I have been having issues for weeks with my packages, I never received anything even though it was saying it had been delivered. I received the first refund but then it happened again for the 2nd time. I have called and complained at least 3 times about this now and was told that I would not be receiving my items and t... | Customer Service, Customer Service, Delivery | Issue Reporting, Refund, Order Fulfillment | negative, negative, negative | Customer Service - Issue Reporting - negative, Customer Service - Refund - negative, Delivery - Order Fulfillment - negative | ### USER: Never received 2 packages: I have been having issues for weeks with my packages, I never received anything even though it was saying it had been delivered. I received the first refund but then it happened again for the 2nd time. I have called and complained at least 3 times about this now and was told that I ... | ### Review: title: Never received 2 packages, content: I have been having issues for weeks with my packages, I never received anything even though it was saying it had been delivered. I received the first refund but then it happened again for the 2nd time. I have called and complained at least 3 times about this now an... | ### Review: title: Never received 2 packages, content: I have been having issues for weeks with my packages, I never received anything even though it was saying it had been delivered. I received the first refund but then it happened again for the 2nd time. I have called and complained at least 3 times about this now an... |
Filter and sort don’t work that good | I love Costco and have been a member for over 30yr. But the sort and filter in the app doesn’t always work. I asked it to sort from the lowest to highest price for dishwashers. You would think it would do that, but no. It gave me 7 random, but probably not random, probably what they want to show you. First was $600, th... | App, App | Sort, Filter | Negative, Negative | App - Sort - Negative, App - Filter - Negative | ### USER: Filter and sort don’t work that good: I love Costco and have been a member for over 30yr. But the sort and filter in the app doesn’t always work. I asked it to sort from the lowest to highest price for dishwashers. You would think it would do that, but no. It gave me 7 random, but probably not random, probabl... | ### Review: title: Filter and sort don’t work that good, content: I love Costco and have been a member for over 30yr. But the sort and filter in the app doesn’t always work. I asked it to sort from the lowest to highest price for dishwashers. You would think it would do that, but no. It gave me 7 random, but probably n... | ### Review: title: Filter and sort don’t work that good, content: I love Costco and have been a member for over 30yr. But the sort and filter in the app doesn’t always work. I asked it to sort from the lowest to highest price for dishwashers. You would think it would do that, but no. It gave me 7 random, but probably n... |
Loved it until changes | I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate your open orders and those in transit from the comp... | App-Experience | Order Status Tracking | negative | App-Experience - Order Status Tracking - negative | ### USER: Loved it until changes: I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate your open orders ... | ### Review: title: Loved it until changes, content: I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate... | ### Review: title: Loved it until changes, content: I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate... |
Basically Great.. | The app is basically great, everything is where it should be, the hard part is figureing out where “Should be” is.. there’s too many sub-menus which makes things like canceling a subscription WAY to convoluted. After years of use i literally just found out there’s actual profiles just now… The amount done right is over... | App, App, App | Usability, Cancellation Process, Profiles | Negative, Negative, Positive | App - Usability - Negative, App - Cancellation Process - Negative, App - Profiles - Positive | ### USER: Basically Great..: The app is basically great, everything is where it should be, the hard part is figureing out where “Should be” is.. there’s too many sub-menus which makes things like canceling a subscription WAY to convoluted. After years of use i literally just found out there’s actual profiles just now… ... | ### Review: title: Basically Great.., content: The app is basically great, everything is where it should be, the hard part is figureing out where “Should be” is.. there’s too many sub-menus which makes things like canceling a subscription WAY to convoluted. After years of use i literally just found out there’s actual p... | ### Review: title: Basically Great.., content: The app is basically great, everything is where it should be, the hard part is figureing out where “Should be” is.. there’s too many sub-menus which makes things like canceling a subscription WAY to convoluted. After years of use i literally just found out there’s actual p... |
I hate this app. The worst customer service imaginable | I wish I could give this app 0 stars. I was trying to get a roblox gift card for my niece so i purchased one. It didn’t go through for some unstated reason so i tried again. It blocked my account. I was confused and so I made a new one because i was just trying to buy a $15 gift card. it temporarily blocked that accoun... | Customer Service, Customer Service, Customer Service | Overall Experience, Responsiveness, Helpfulness | Negative, Negative, Negative | Customer Service - Overall Experience - Negative, Customer Service - Responsiveness - Negative, Customer Service - Helpfulness - Negative | ### USER: I hate this app. The worst customer service imaginable: I wish I could give this app 0 stars. I was trying to get a roblox gift card for my niece so i purchased one. It didn’t go through for some unstated reason so i tried again. It blocked my account. I was confused and so I made a new one because i was just... | ### Review: title: I hate this app. The worst customer service imaginable, content: I wish I could give this app 0 stars. I was trying to get a roblox gift card for my niece so i purchased one. It didn’t go through for some unstated reason so i tried again. It blocked my account. I was confused and so I made a new one ... | ### Review: title: I hate this app. The worst customer service imaginable, content: I wish I could give this app 0 stars. I was trying to get a roblox gift card for my niece so i purchased one. It didn’t go through for some unstated reason so i tried again. It blocked my account. I was confused and so I made a new one ... |
My Wife has a problem | My Wife is 69 years old and we have 19 kids in are basement my wife told me about this app and I was okay with it so we could feed are 19 kids and get them stuff so they would shut up they play amongs us and Roblox we have spent over 12 million dollars on them one day when I can home from pushing my dog off the roof of... | Experience | App | Negative | Experience - App - Negative | ### USER: My Wife has a problem: My Wife is 69 years old and we have 19 kids in are basement my wife told me about this app and I was okay with it so we could feed are 19 kids and get them stuff so they would shut up they play amongs us and Roblox we have spent over 12 million dollars on them one day when I can home fr... | ### Review: title: My Wife has a problem, content: My Wife is 69 years old and we have 19 kids in are basement my wife told me about this app and I was okay with it so we could feed are 19 kids and get them stuff so they would shut up they play amongs us and Roblox we have spent over 12 million dollars on them one day ... | ### Review: title: My Wife has a problem, content: My Wife is 69 years old and we have 19 kids in are basement my wife told me about this app and I was okay with it so we could feed are 19 kids and get them stuff so they would shut up they play amongs us and Roblox we have spent over 12 million dollars on them one day ... |
Problems with latest version | Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order status and not for shopping - too bad., , Can’t place order. ... | Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality | Looping errors, Unable to place order, Unable to display orders, Unable to login, App hangs, Slow loading, App usefulness | Negative, Negative, Negative, Negative, Negative, Negative, Negative | Functionality - Looping errors - Negative, Functionality - Unable to place order - Negative, Functionality - Unable to display orders - Negative, Functionality - Unable to login - Negative, Functionality - App hangs - Negative, Functionality - Slow loading - Negative, Functionality - App usefulness - Negative | ### USER: Problems with latest version: Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order status and not for sh... | ### Review: title: Problems with latest version, content: Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order sta... | ### Review: title: Problems with latest version, content: Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order sta... |
App Display has changed on my IPad! | I have no idea why this happened but when I use this app on my iPad the display has suddenly changed whenever I view any product. The screen squeezes all the customer reviews and all the similar items into a small column, leaving the majority of the screen blank. It used to display across the entire screen making the i... | App Usability | Display | negative | App Usability - Display - negative | ### USER: App Display has changed on my IPad!: I have no idea why this happened but when I use this app on my iPad the display has suddenly changed whenever I view any product. The screen squeezes all the customer reviews and all the similar items into a small column, leaving the majority of the screen blank. It used t... | ### Review: title: App Display has changed on my IPad!, content: I have no idea why this happened but when I use this app on my iPad the display has suddenly changed whenever I view any product. The screen squeezes all the customer reviews and all the similar items into a small column, leaving the majority of the scree... | ### Review: title: App Display has changed on my IPad!, content: I have no idea why this happened but when I use this app on my iPad the display has suddenly changed whenever I view any product. The screen squeezes all the customer reviews and all the similar items into a small column, leaving the majority of the scree... |
gets worse with every update | I've been using this app for a long time and was happy with it, but the latest version is broken. So much so that i really hesitate using it and now use the website mostly. For example, if you are looking at an item that have options (like different sizes) and the product description and price are affected by the opti... | App Functionality, App Functionality, App Appearance | Description, Navigation, Design | Negative, Negative, Negative | App Functionality - Description - Negative, App Functionality - Navigation - Negative, App Appearance - Design - Negative | ### USER: gets worse with every update: I've been using this app for a long time and was happy with it, but the latest version is broken. So much so that i really hesitate using it and now use the website mostly. For example, if you are looking at an item that have options (like different sizes) and the product descri... | ### Review: title: gets worse with every update, content: I've been using this app for a long time and was happy with it, but the latest version is broken. So much so that i really hesitate using it and now use the website mostly. For example, if you are looking at an item that have options (like different sizes) and ... | ### Review: title: gets worse with every update, content: I've been using this app for a long time and was happy with it, but the latest version is broken. So much so that i really hesitate using it and now use the website mostly. For example, if you are looking at an item that have options (like different sizes) and ... |
Amazing, besides what the other reviews say!! | This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many people are purchasing things quicker, so it isn’t really the company’s fault.... | Delivery, Delivery, App, App, Company | Shipping Speed, Shipping Reliability, Features, Functionality, Customer Service | Positive, Negative (during quarantine), Negative (lack of dark mode), Positive, Positive | Delivery - Shipping Speed - Positive, Delivery - Shipping Reliability - Negative (during quarantine), App - Features - Negative (lack of dark mode), App - Functionality - Positive, Company - Customer Service - Positive | ### USER: Amazing, besides what the other reviews say!!: This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many people are purchasin... | ### Review: title: Amazing, besides what the other reviews say!!, content: This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many pe... | ### Review: title: Amazing, besides what the other reviews say!!, content: This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many pe... |
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