[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-14
   Transcript: "Violent Incidenk. someone is dying at the"

🚨 Active Events (9):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_H2
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 39 | Calls remaining: 26 | Resolved: 9 | Reward: 100.4

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-15
   Transcript: "Building Fire. people are screaming at westside clinic um"

🚨 Active Events (9):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_H2
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 40 | Calls remaining: 25 | Resolved: 9 | Reward: 103.4

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E008-16
   Transcript: "Noise Complaint. no injuries at west"

🚨 Active Events (9):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_H2
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 41 | Calls remaining: 24 | Resolved: 9 | Reward: 106.4

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-17
   Transcript: "Building Fire. its listen really bad at 10th and cedar"

🚨 Active Events (9):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_H2
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 42 | Calls remaining: 23 | Resolved: 9 | Reward: 109.4

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-18
   Transcript: "Medical Emergency. not life threatening i think at near the apartments"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_H2
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 43 | Calls remaining: 22 | Resolved: 9 | Reward: 112.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-18
   Transcript: "Medical Emergency. not life threatening i think at near the apartments"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (6):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_INT10 (status=en_route, ETA=1)

📊 Step: 44 | Calls remaining: 22 | Resolved: 9 | Reward: 114.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-02", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-18
   Transcript: "Medical Emergency. not life threatening i think at near the apartments"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 45 | Calls remaining: 22 | Resolved: 10 | Reward: 139.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-19
   Transcript: "Violent Incident. its really bad at re..."

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 46 | Calls remaining: 21 | Resolved: 10 | Reward: 134.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-20
   Transcript: "Gas Leak. there is blood everywhere at residential block 5"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 47 | Calls remaining: 20 | Resolved: 10 | Reward: 129.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-21
   Transcript: "Medical Emergency. maybe needs a doctor at near the apartments"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 48 | Calls remaining: 19 | Resolved: 10 | Reward: 132.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-22
   Transcript: "Violent Incident. people are screaming at near the condos"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 49 | Calls remaining: 18 | Resolved: 10 | Reward: 127.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E008-23
   Transcript: "Noise Complaint. not sure i dont know if this is an emergency at near"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 50 | Calls remaining: 17 | Resolved: 10 | Reward: 130.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-24
   Transcript: "Violent Incident. minor scratch at uh residential"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 51 | Calls remaining: 16 | Resolved: 10 | Reward: 133.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-25
   Transcript: "Building Fire. someone is dying at near"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 52 | Calls remaining: 15 | Resolved: 10 | Reward: 128.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-26
   Transcript: "Building Fire. minor scratch at 10th and cedar"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 53 | Calls remaining: 14 | Resolved: 10 | Reward: 131.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-27
   Transcript: "Gas Leak. there is blood everywhere at near"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 54 | Calls remaining: 13 | Resolved: 10 | Reward: 134.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-28
   Transcript: "Building Fire. minor scratch at the industrial crossing uh"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 55 | Calls remaining: 12 | Resolved: 10 | Reward: 137.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-29
   Transcript: "Building Fire. its really bad at mhe"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 56 | Calls remaining: 11 | Resolved: 10 | Reward: 140.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-30
   Transcript: "Medical Emergency. pretty serious at near"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 57 | Calls remaining: 10 | Resolved: 10 | Reward: 143.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-31
   Transcript: "Building Fire. someone is dying at near the medical center"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 58 | Calls remaining: 9 | Resolved: 10 | Reward: 146.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-32
   Transcript: "Medical Emergency. not life uh threatening i think at near the apartments"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 59 | Calls remaining: 8 | Resolved: 10 | Reward: 149.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E008-33
   Transcript: "Noise Complaint. no i dont know injuries at police station 2"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 60 | Calls remaining: 7 | Resolved: 10 | Reward: 144.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-34
   Transcript: "Gas Leak. um someone is dying at near"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 61 | Calls remaining: 6 | Resolved: 10 | Reward: 147.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-35
   Transcript: "Medical Emergency. not life threatening i dont know i think at 4th ave"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 62 | Calls remaining: 5 | Resolved: 10 | Reward: 150.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-36
   Transcript: "Medical Emergency. pretty serious at thw north neighborhood"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 63 | Calls remaining: 4 | Resolved: 10 | Reward: 145.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-37
   Transcript: "Noise oh god Complaint. everything seems fine at h1 district"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 64 | Calls remaining: 3 | Resolved: 10 | Reward: 148.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-38
   Transcript: "Medical Emergency. pretty serious at residential block 2"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 65 | Calls remaining: 2 | Resolved: 10 | Reward: 151.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-39
   Transcript: "Medical i dont know Emergency. pretty serious at residential block 2"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 66 | Calls remaining: 1 | Resolved: 10 | Reward: 154.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-40
   Transcript: "Gas um Leak. its really bad at westside"

🚨 Active Events (10):
   E006: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E003: NORMAL | police | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E009: NORMAL | ambulance | status=resolved | waiting=2 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=3 steps
   E007: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E008: NORMAL | police | status=resolved | waiting=2 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT10
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES5
   POL-02 (police) at STATION_2

📊 Step: 67 | Calls remaining: 0 | Resolved: 10 | Reward: 157.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-1
   Transcript: "Car Accident. minor scratch at residential listen"

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2

📊 Step: 0 | Calls remaining: 39 | Resolved: 0 | Reward: 0.0

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-2
   Transcript: "Violent Incisent. minor scratch at east station"

🚨 Active Events (1):
   E004: SEMI_CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2

📊 Step: 1 | Calls remaining: 38 | Resolved: 0 | Reward: -5.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-2
   Transcript: "Violent Incisent. minor scratch at east station"

🚨 Active Events (1):
   E004: SEMI_CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (6):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES5 (status=en_route, ETA=1)

📊 Step: 2 | Calls remaining: 38 | Resolved: 0 | Reward: -3.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-2
   Transcript: "Violent Incisent. minor scratch at east station"

🚨 Active Events (1):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_RES5
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2

📊 Step: 3 | Calls remaining: 38 | Resolved: 1 | Reward: 6.8

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-3
   Transcript: "Car Accident. they seem hurt but conscious at the south square"

🚨 Active Events (2):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_RES5
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2

📊 Step: 4 | Calls remaining: 37 | Resolved: 1 | Reward: 1.8

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-3
   Transcript: "Car Accident. they seem hurt but conscious at the south square"

🚨 Active Events (2):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_RES5
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 5 | Calls remaining: 37 | Resolved: 2 | Reward: 8.7

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-4
   Transcript: "Building Fire. not life threatening i think at central station"

🚨 Active Events (3):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_RES5
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 6 | Calls remaining: 36 | Resolved: 2 | Reward: 11.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-4
   Transcript: "Building Fire. not life threatening i think at central station"

🚨 Active Events (3):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (6):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT4 (status=en_route, ETA=3)

📊 Step: 7 | Calls remaining: 36 | Resolved: 2 | Reward: 13.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-4
   Transcript: "Building Fire. not life threatening i think at central station"

🚨 Active Events (3):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=unserved | waiting=3 steps

🚑 Available Vehicles (6):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT4 (status=en_route, ETA=2)

📊 Step: 8 | Calls remaining: 36 | Resolved: 2 | Reward: 8.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-4
   Transcript: "Building Fire. not life threatening i think at central station"

🚨 Active Events (3):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=unserved | waiting=4 steps

🚑 Available Vehicles (6):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT4 (status=en_route, ETA=1)

📊 Step: 9 | Calls remaining: 36 | Resolved: 2 | Reward: 3.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-4
   Transcript: "Building Fire. not life threatening i think at central station"

🚨 Active Events (3):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 10 | Calls remaining: 36 | Resolved: 3 | Reward: 13.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-5
   Transcript: "Building Fire. maybe needs a doctor listen at fire station 1"

🚨 Active Events (4):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 11 | Calls remaining: 35 | Resolved: 3 | Reward: 12.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E005"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-5
   Transcript: "Building Fire. maybe needs a doctor listen at fire station 1"

🚨 Active Events (4):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 12 | Calls remaining: 35 | Resolved: 4 | Reward: 44.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-6
   Transcript: "Gas Leak. there is blood everywhere at ne..."

🚨 Active Events (4):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 13 | Calls remaining: 34 | Resolved: 4 | Reward: 43.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-7
   Transcript: "Noise um Complaint. no injuries at the north neighborhoed"

🚨 Active Events (5):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 14 | Calls remaining: 33 | Resolved: 4 | Reward: 46.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E010"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-7
   Transcript: "Noise um Complaint. no injuries at the north neighborhoed"

🚨 Active Events (5):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (6):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_INT3 (status=en_route, ETA=1)

📊 Step: 15 | Calls remaining: 33 | Resolved: 4 | Reward: 48.1

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-02", "event_id": "E010"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-7
   Transcript: "Noise um Complaint. no injuries at the north neighborhoed"

🚨 Active Events (5):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 16 | Calls remaining: 33 | Resolved: 5 | Reward: 73.1

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-8
   Transcript: "Car Accident. just a fender bender at near um"

🚨 Active Events (6):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at STATION_3
   POL-02 (police) at STATION_2

📊 Step: 17 | Calls remaining: 32 | Resolved: 5 | Reward: 76.1

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E006"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-8
   Transcript: "Car Accident. just a fender bender at near um"

🚨 Active Events (6):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (6):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_RES2 (status=en_route, ETA=1)

📊 Step: 18 | Calls remaining: 32 | Resolved: 5 | Reward: 77.9

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-02", "event_id": "E006"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-8
   Transcript: "Car Accident. just a fender bender at near um"

🚨 Active Events (6):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES2
   POL-02 (police) at STATION_2

📊 Step: 19 | Calls remaining: 32 | Resolved: 6 | Reward: 77.9

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-9
   Transcript: "Car Accident. pretty serious at the south square"

🚨 Active Events (7):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_INT4
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES2
   POL-02 (police) at STATION_2

📊 Step: 20 | Calls remaining: 31 | Resolved: 6 | Reward: 76.9

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E007"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-9
   Transcript: "Car Accident. pretty serious at the south square"

🚨 Active Events (7):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES2
   POL-02 (police) at STATION_2

📊 Step: 21 | Calls remaining: 31 | Resolved: 7 | Reward: 93.8

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-10
   Transcript: "Noise Complaint. just a fender bender at residential"

🚨 Active Events (7):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES2
   POL-02 (police) at STATION_2

📊 Step: 22 | Calls remaining: 30 | Resolved: 7 | Reward: 96.8

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-11
   Transcript: "Car Accident. not life threatening i think at by"

🚨 Active Events (8):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES2
   POL-02 (police) at STATION_2

📊 Step: 23 | Calls remaining: 29 | Resolved: 7 | Reward: 99.8

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-11
   Transcript: "Car Accident. not life threatening i think at by"

🚨 Active Events (8):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (6):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_RES3 (status=en_route, ETA=1)

📊 Step: 24 | Calls remaining: 29 | Resolved: 7 | Reward: 101.6

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-02", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-11
   Transcript: "Car Accident. not life threatening i think at by"

🚨 Active Events (8):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 25 | Calls remaining: 29 | Resolved: 8 | Reward: 101.6

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}