[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-1
   Transcript: "Car Accident. just a fender bender at uh the"

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 0 | Calls remaining: 14 | Resolved: 0 | Reward: 0.0

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Car Accident. someone is dying at 8th and maple"

🚨 Active Events (1):
   E003: SEMI_CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 1 | Calls remaining: 13 | Resolved: 0 | Reward: -1.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Car Accident. someone is dying at 8th and maple"

🚨 Active Events (1):
   E003: SEMI_CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES2 (status=en_route, ETA=1)

📊 Step: 2 | Calls remaining: 13 | Resolved: 0 | Reward: 0.8

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Car Accident. someone is dying at 8th and maple"

🚨 Active Events (1):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 3 | Calls remaining: 13 | Resolved: 1 | Reward: 10.8

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-3
   Transcript: "Meuical Emergency. someone is um dying at the quiet neighborhood"

🚨 Active Events (2):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 4 | Calls remaining: 12 | Resolved: 1 | Reward: 13.8

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-3
   Transcript: "Meuical Emergency. someone is um dying at the quiet neighborhood"

🚨 Active Events (2):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT8 (status=en_route, ETA=2)

📊 Step: 5 | Calls remaining: 12 | Resolved: 1 | Reward: 15.5

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-3
   Transcript: "Meuical Emergency. someone is um dying at the quiet neighborhood"

🚨 Active Events (2):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=unserved | waiting=3 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT8 (status=en_route, ETA=1)

📊 Step: 6 | Calls remaining: 12 | Resolved: 1 | Reward: 10.5

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-3
   Transcript: "Meuical Emergency. someone is um dying at the quiet neighborhood"

🚨 Active Events (2):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT8
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 7 | Calls remaining: 12 | Resolved: 2 | Reward: 35.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-4
   Transcript: "Car Accident. no injuries oh god at near the apartments"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT8
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 8 | Calls remaining: 11 | Resolved: 2 | Reward: 38.5

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-4
   Transcript: "Car Accident. no injuries oh god at near the apartments"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES3 (status=en_route, ETA=2)

📊 Step: 9 | Calls remaining: 11 | Resolved: 2 | Reward: 40.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-4
   Transcript: "Car Accident. no injuries oh god at near the apartments"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=unserved | waiting=3 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES3 (status=en_route, ETA=1)

📊 Step: 10 | Calls remaining: 11 | Resolved: 2 | Reward: 35.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-4
   Transcript: "Car Accident. no injuries oh god at near the apartments"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 11 | Calls remaining: 11 | Resolved: 3 | Reward: 60.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-5
   Transcript: "Medical Emergency. someone is dying at behind i dont know the school"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 12 | Calls remaining: 10 | Resolved: 3 | Reward: 59.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-6
   Transcript: "Car uh Accident. no injuries at residential block 2"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 13 | Calls remaining: 9 | Resolved: 3 | Reward: 62.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-7
   Transcript: "Car Accident. everything seems fine at residential"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 14 | Calls remaining: 8 | Resolved: 3 | Reward: 61.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-8
   Transcript: "Car Accident. someone is dying at the east intersection"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 15 | Calls remaining: 7 | Resolved: 3 | Reward: 60.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-9
   Transcript: "Car Accident. everything seems fine at the north neithborhood uh"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 16 | Calls remaining: 6 | Resolved: 3 | Reward: 63.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-10
   Transcript: "Car Accidentg people are screaming at 8th and maple"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 17 | Calls remaining: 5 | Resolved: 3 | Reward: 62.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-11
   Transcript: "Medical Emergency. someone is uh dying at residential block 3"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 18 | Calls remaining: 4 | Resolved: 3 | Reward: 65.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-12
   Transcript: "Medical Emergency. its really bad at the quiet neighborhood"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 19 | Calls remaining: 3 | Resolved: 3 | Reward: 68.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-13
   Transcript: "listen Meyical Emergency. its really bad at near"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 20 | Calls remaining: 2 | Resolved: 3 | Reward: 63.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-14
   Transcript: "Medical Emergency. maybe needs listen a doctor at 7th ave block"

🚨 Active Events (3):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 21 | Calls remaining: 1 | Resolved: 3 | Reward: 58.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-15
   Transcript: "Gas Leak. there is blood everywhere at residential block 1"

🚨 Active Events (4):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E005: NORMAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_RES3
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 22 | Calls remaining: 0 | Resolved: 3 | Reward: 53.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E005"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-15
   Transcript: "Gas Leak. there is blood everywhere at residential block 1"

🚨 Active Events (4):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E005: NORMAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT7 (status=en_route, ETA=1)

📊 Step: 23 | Calls remaining: 0 | Resolved: 3 | Reward: 55.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E005"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-15
   Transcript: "Gas Leak. there is blood everywhere at residential block 1"

🚨 Active Events (4):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E005: NORMAL | ambulance | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT7
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 24 | Calls remaining: 0 | Resolved: 4 | Reward: 55.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
🚨 Active Events (5):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E005: NORMAL | ambulance | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT7
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 25 | Calls remaining: 0 | Resolved: 4 | Reward: 58.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
🚨 Active Events (5):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E005: NORMAL | ambulance | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-01 (ambulance) at NODE_INT7
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_RES1 (status=en_route, ETA=2)

📊 Step: 26 | Calls remaining: 0 | Resolved: 4 | Reward: 59.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-02", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
🚨 Active Events (5):
   E003: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E002: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E005: NORMAL | ambulance | status=resolved | waiting=2 steps
   E001: CRITICAL | fire_truck | status=unserved | waiting=3 steps

🚑 Available Vehicles (9):
   AMB-01 (ambulance) at NODE_INT7
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_RES1 (status=en_route, ETA=1)

📊 Step: 27 | Calls remaining: 0 | Resolved: 4 | Reward: 54.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-02", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-1
   Transcript: "Building Fire. there is blood everywhere at near the coffee shop"

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 0 | Calls remaining: 14 | Resolved: 0 | Reward: 0.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-2
   Transcript: "Violent oh god Incident. not life threatening i think..."

🚨 Active Events (1):
   E001: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 1 | Calls remaining: 13 | Resolved: 0 | Reward: 3.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-2
   Transcript: "Violent oh god Incident. not life threatening i think..."

🚨 Active Events (1):
   E001: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_INT3 (status=en_route, ETA=2)

📊 Step: 2 | Calls remaining: 13 | Resolved: 0 | Reward: 4.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-02", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-2
   Transcript: "Violent oh god Incident. not life threatening i think..."

🚨 Active Events (1):
   E001: CRITICAL | fire_truck | status=unserved | waiting=3 steps

🚑 Available Vehicles (9):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_INT3 (status=en_route, ETA=1)

📊 Step: 3 | Calls remaining: 13 | Resolved: 0 | Reward: -0.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-02", "event_id": "E001"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-2
   Transcript: "Violent oh god Incident. not life threatening i think..."

🚨 Active Events (1):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 4 | Calls remaining: 13 | Resolved: 1 | Reward: 24.7

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-3
   Transcript: "Gas Leak. minor scratch at police station 2"

🚨 Active Events (2):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 5 | Calls remaining: 12 | Resolved: 1 | Reward: 19.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-3
   Transcript: "Gas Leak. minor scratch at police station 2"

🚨 Active Events (2):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_INT6 (status=en_route, ETA=1)

📊 Step: 6 | Calls remaining: 12 | Resolved: 1 | Reward: 21.5

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-3
   Transcript: "Gas Leak. minor scratch at police station 2"

🚨 Active Events (2):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at NODE_INT6
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 7 | Calls remaining: 12 | Resolved: 2 | Reward: 21.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-4
   Transcript: "Violent Incident. they seem hurt but yonscious at 6th and pine"

🚨 Active Events (3):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at NODE_INT6
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 8 | Calls remaining: 11 | Resolved: 2 | Reward: 24.5

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-4
   Transcript: "Violent Incident. they seem hurt but yonscious at 6th and pine"

🚨 Active Events (3):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at NODE_INT6
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 9 | Calls remaining: 11 | Resolved: 3 | Reward: 56.4

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-5
   Transcript: "Violent Incident. they seem hurt but uh conscious at 6th and pine"

🚨 Active Events (3):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at NODE_INT6
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 10 | Calls remaining: 10 | Resolved: 3 | Reward: 59.4

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-6
   Transcript: "Gas Leak. someone is dying at police station 2"

🚨 Active Events (3):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at NODE_INT6
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 11 | Calls remaining: 9 | Resolved: 3 | Reward: 62.4

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-7
   Transcript: "Noise Complaint. uh not sure iu this is an emergency at near"

🚨 Active Events (3):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at NODE_INT6
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 12 | Calls remaining: 8 | Resolved: 3 | Reward: 65.4

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-8
   Transcript: "Gas oh god Leak. someone is dying at police station 2"

🚨 Active Events (4):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at NODE_INT6
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 13 | Calls remaining: 7 | Resolved: 3 | Reward: 68.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-8
   Transcript: "Gas oh god Leak. someone is dying at police station 2"

🚨 Active Events (4):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   POL-01 → STATION_2 (status=en_route, ETA=1)

📊 Step: 14 | Calls remaining: 7 | Resolved: 3 | Reward: 70.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-02", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-8
   Transcript: "Gas oh god Leak. someone is dying at police station 2"

🚨 Active Events (4):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 15 | Calls remaining: 7 | Resolved: 4 | Reward: 70.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-9
   Transcript: "Gas Leak. people are screaming at near"

🚨 Active Events (4):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 16 | Calls remaining: 6 | Resolved: 4 | Reward: 73.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-10
   Transcript: "Gas Leak. there is blood everywhere at west station"

🚨 Active Events (4):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 17 | Calls remaining: 5 | Resolved: 4 | Reward: 76.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-11
   Transcript: "Violent Incident. not life zhreatening i think at the west intersection"

🚨 Active Events (4):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 18 | Calls remaining: 4 | Resolved: 4 | Reward: 79.2

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-12
   Transcript: "Car um Accident. no injuries at outside the mall"

🚨 Active Events (4):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 19 | Calls remaining: 3 | Resolved: 4 | Reward: 74.2

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-13
   Transcript: "Building Fire. there is blood everywhere at the"

🚨 Active Events (5):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps
   E005: SEMI_CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 20 | Calls remaining: 2 | Resolved: 4 | Reward: 73.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E005"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-13
   Transcript: "Building Fire. there is blood everywhere at the"

🚨 Active Events (5):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps
   E005: SEMI_CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT2 (status=en_route, ETA=1)

📊 Step: 21 | Calls remaining: 2 | Resolved: 4 | Reward: 75.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E005"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-13
   Transcript: "Building Fire. there is blood everywhere at the"

🚨 Active Events (5):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps
   E005: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT2
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 22 | Calls remaining: 2 | Resolved: 5 | Reward: 85.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-14
   Transcript: "Building Fire. minor scratch at the"

🚨 Active Events (5):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps
   E005: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT2
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 23 | Calls remaining: 1 | Resolved: 5 | Reward: 88.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-15
   Transcript: "Building Fire. there is blood everywhere at 3rd and um oak"

🚨 Active Events (5):
   E001: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E002: NORMAL | police | status=resolved | waiting=2 steps
   E003: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E004: NORMAL | police | status=resolved | waiting=2 steps
   E005: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT2
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_2
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_2
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 24 | Calls remaining: 0 | Resolved: 5 | Reward: 91.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-1
   Transcript: "Car Accident. there is blood everywhere at 9th uh street"

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 0 | Calls remaining: 14 | Resolved: 0 | Reward: 0.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Violent Incident. people are screaming at near the listen apartments"

🚨 Active Events (1):
   E002: CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 1 | Calls remaining: 13 | Resolved: 0 | Reward: 3.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Violent Incident. people are screaming at near the listen apartments"

🚨 Active Events (1):
   E002: CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT9 (status=en_route, ETA=3)

📊 Step: 2 | Calls remaining: 13 | Resolved: 0 | Reward: 4.6

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Violent Incident. people are screaming at near the listen apartments"

🚨 Active Events (1):
   E002: CRITICAL | ambulance | status=unserved | waiting=3 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT9 (status=en_route, ETA=2)

📊 Step: 3 | Calls remaining: 13 | Resolved: 0 | Reward: -0.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Violent Incident. people are screaming at near the listen apartments"

🚨 Active Events (1):
   E002: CRITICAL | ambulance | status=unserved | waiting=4 steps

🚑 Available Vehicles (9):
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT9 (status=en_route, ETA=1)

📊 Step: 4 | Calls remaining: 13 | Resolved: 0 | Reward: -5.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-2
   Transcript: "Violent Incident. people are screaming at near the listen apartments"

🚨 Active Events (1):
   E002: CRITICAL | ambulance | status=resolved | waiting=4 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT9
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 5 | Calls remaining: 13 | Resolved: 1 | Reward: 19.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-3
   Transcript: "Violmnt Incident. someone is dying at 8th"

🚨 Active Events (2):
   E002: CRITICAL | ambulance | status=resolved | waiting=4 steps
   E004: CRITICAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (10):
   AMB-01 (ambulance) at NODE_INT9
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-01 (police) at STATION_1
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

📊 Step: 6 | Calls remaining: 12 | Resolved: 1 | Reward: 22.6

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-3
   Transcript: "Violmnt Incident. someone is dying at 8th"

🚨 Active Events (2):
   E002: CRITICAL | ambulance | status=resolved | waiting=4 steps
   E004: CRITICAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (9):
   AMB-01 (ambulance) at NODE_INT9
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   AMB-04 (ambulance) at STATION_1
   FIRE-01 (fire_truck) at STATION_1
   FIRE-02 (fire_truck) at STATION_2
   FIRE-03 (fire_truck) at STATION_3
   POL-02 (police) at STATION_2
   POL-03 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_RES2 (status=en_route, ETA=1)

📊 Step: 7 | Calls remaining: 12 | Resolved: 1 | Reward: 24.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-02", "event_id": "E004"}