[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E015-10
   Transcript: "Building Fire. minor scratch at behind"

🚨 Active Events (6):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT3

📊 Step: 14 | Calls remaining: 50 | Resolved: 5 | Reward: 152.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E013"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E015-10
   Transcript: "Building Fire. minor scratch at behind"

🚨 Active Events (6):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_INT2 (status=en_route, ETA=1)

📊 Step: 15 | Calls remaining: 50 | Resolved: 5 | Reward: 154.2

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E012-11
   Transcript: "Car Accident. i dont know there is blood everywhere at the north neighborhood"

🚨 Active Events (7):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT2
   POL-01 (police) at NODE_INT3

📊 Step: 16 | Calls remaining: 49 | Resolved: 6 | Reward: 187.2

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E015"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E012-11
   Transcript: "Car Accident. i dont know there is blood everywhere at the north neighborhood"

🚨 Active Events (7):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_RES3 (status=en_route, ETA=1)

📊 Step: 17 | Calls remaining: 49 | Resolved: 6 | Reward: 189.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-12
   Transcript: "Gas Leak. minor scratch at h1"

🚨 Active Events (8):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT3

📊 Step: 18 | Calls remaining: 48 | Resolved: 7 | Reward: 222.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E012"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-12
   Transcript: "Gas Leak. minor scratch at h1"

🚨 Active Events (8):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES2 (status=en_route, ETA=2)

📊 Step: 19 | Calls remaining: 48 | Resolved: 7 | Reward: 223.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E012"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-12
   Transcript: "Gas Leak. minor scratch at h1"

🚨 Active Events (8):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=unserved | waiting=3 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES2 (status=en_route, ETA=1)

📊 Step: 20 | Calls remaining: 48 | Resolved: 7 | Reward: 218.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E012"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-12
   Transcript: "Gas Leak. minor scratch at h1"

🚨 Active Events (8):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT3

📊 Step: 21 | Calls remaining: 48 | Resolved: 8 | Reward: 243.7

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-13
   Transcript: "Medical Emergency. there is blood everywhere at residential block 2"

🚨 Active Events (9):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT3

📊 Step: 22 | Calls remaining: 47 | Resolved: 8 | Reward: 246.7

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E009"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-13
   Transcript: "Medical Emergency. there is blood everywhere at residential block 2"

🚨 Active Events (9):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_H1 (status=en_route, ETA=2)

📊 Step: 23 | Calls remaining: 47 | Resolved: 8 | Reward: 248.4

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E012-14
   Transcript: "Car Accident. its really bad at the north neighborhood oh god"

🚨 Active Events (10):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=unserved | waiting=3 steps
   E011: CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT3

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_H1 (status=en_route, ETA=1)

📊 Step: 24 | Calls remaining: 46 | Resolved: 8 | Reward: 251.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E011"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E012-14
   Transcript: "Car Accident. its really bad at the north neighborhood oh god"

🚨 Active Events (10):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1
   POL-01 (police) at NODE_INT3

📊 Step: 25 | Calls remaining: 46 | Resolved: 10 | Reward: 313.4

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-15
   Transcript: "Violent Incident. there is blood everywheri at the"

🚨 Active Events (10):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1
   POL-01 (police) at NODE_INT3

📊 Step: 26 | Calls remaining: 45 | Resolved: 10 | Reward: 308.4

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E015-16
   Transcript: "Buildinf Fire. its really bad at residential block 3"

🚨 Active Events (11):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1
   POL-01 (police) at NODE_INT3

📊 Step: 27 | Calls remaining: 44 | Resolved: 10 | Reward: 311.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E007"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E015-16
   Transcript: "Buildinf Fire. its really bad at residential block 3"

🚨 Active Events (11):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_INT4 (status=en_route, ETA=2)

📊 Step: 28 | Calls remaining: 44 | Resolved: 10 | Reward: 313.1

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E015-17
   Transcript: "Building Fire. there is uh blood everywhere at the quiet nfighborhood"

🚨 Active Events (11):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=unserved | waiting=3 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_INT4 (status=en_route, ETA=1)

📊 Step: 29 | Calls remaining: 43 | Resolved: 10 | Reward: 316.1

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-18
   Transcript: "Building Fire. someone is dying at by the m..."

🚨 Active Events (11):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1
   POL-01 (police) at NODE_INT4

📊 Step: 30 | Calls remaining: 42 | Resolved: 11 | Reward: 349.1

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-19
   Transcript: "Building Fire. minor scratch at 2nd street crossing"

🚨 Active Events (11):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1
   POL-01 (police) at NODE_INT4

📊 Step: 31 | Calls remaining: 41 | Resolved: 11 | Reward: 352.1

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-20
   Transcript: "Building Fire. oh god pretty serious at near the apartments"

🚨 Active Events (11):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1
   POL-01 (police) at NODE_INT4

📊 Step: 32 | Calls remaining: 40 | Resolved: 11 | Reward: 355.1

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-21
   Transcript: "Violent Incident. minor scratch uh at the"

🚨 Active Events (12):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_H1
   POL-01 (police) at NODE_INT4

📊 Step: 33 | Calls remaining: 39 | Resolved: 11 | Reward: 354.1

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E005"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-21
   Transcript: "Violent Incident. minor scratch uh at the"

🚨 Active Events (12):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES2
   POL-01 (police) at NODE_INT4

📊 Step: 34 | Calls remaining: 39 | Resolved: 12 | Reward: 386.0

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-22
   Transcript: "Building uh Fire. its really bad at 2nd street crossing"

🚨 Active Events (12):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES2
   POL-01 (police) at NODE_INT4

📊 Step: 35 | Calls remaining: 38 | Resolved: 12 | Reward: 381.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-23
   Transcript: "Building i dont know Fire. people are screaming at 2nd street crossing"

🚨 Active Events (12):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES2
   POL-01 (police) at NODE_INT4

📊 Step: 36 | Calls remaining: 37 | Resolved: 12 | Reward: 384.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-24
   Transcript: "um Building Fire. minor scratch at outside central hospital"

🚨 Active Events (12):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES2
   POL-01 (police) at NODE_INT4

📊 Step: 37 | Calls remaining: 36 | Resolved: 12 | Reward: 387.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-25
   Transcript: "Building Fire. minor scratch at residential listen"

🚨 Active Events (12):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES2
   POL-01 (police) at NODE_INT4

📊 Step: 38 | Calls remaining: 35 | Resolved: 12 | Reward: 390.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-26
   Transcript: "Building Fire. pretty serious at near elm street"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES2
   POL-01 (police) at NODE_INT4

📊 Step: 39 | Calls remaining: 34 | Resolved: 12 | Reward: 393.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E002"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-26
   Transcript: "Building Fire. pretty serious at near elm street"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT4

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_RES1 (status=en_route, ETA=3)

📊 Step: 40 | Calls remaining: 34 | Resolved: 12 | Reward: 394.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-27
   Transcript: "Building Fire. people are screaming at by the metro station"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=unserved | waiting=3 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT4

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_RES1 (status=en_route, ETA=2)

📊 Step: 41 | Calls remaining: 33 | Resolved: 12 | Reward: 393.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-28
   Transcript: "Building Fire. maybe needs a doctor at near the apartments"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=unserved | waiting=4 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT4

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_RES1 (status=en_route, ETA=1)

📊 Step: 42 | Calls remaining: 32 | Resolved: 12 | Reward: 396.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E012-29
   Transcript: "Car Accident. there is blood everywhere at the"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES1
   POL-01 (police) at NODE_INT4

📊 Step: 43 | Calls remaining: 31 | Resolved: 13 | Reward: 425.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-30
   Transcript: "Building Fire. its really bad at outside the um mall"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES1
   POL-01 (police) at NODE_INT4

📊 Step: 44 | Calls remaining: 30 | Resolved: 13 | Reward: 428.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-31
   Transcript: "Gas Leak. there is blood everywhere at hospital road"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES1
   POL-01 (police) at NODE_INT4

📊 Step: 45 | Calls remaining: 29 | Resolved: 13 | Reward: 431.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E014-32
   Transcript: "Building Fire. someone is dfing at the busy corner"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES1
   POL-01 (police) at NODE_INT4

📊 Step: 46 | Calls remaining: 28 | Resolved: 13 | Reward: 434.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-33
   Transcript: "Building Fire. someone is dying at hospital"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES1
   POL-01 (police) at NODE_INT4

📊 Step: 47 | Calls remaining: 27 | Resolved: 13 | Reward: 437.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E008-34
   Transcript: "Building Fire. not life threatening i think at the"

🚨 Active Events (13):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES1
   POL-01 (police) at NODE_INT4

📊 Step: 48 | Calls remaining: 26 | Resolved: 13 | Reward: 440.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-35
   Transcript: "Building Fire. minor scratch at hospital i dont know"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES1
   POL-01 (police) at NODE_INT4

📊 Step: 49 | Calls remaining: 25 | Resolved: 13 | Reward: 439.6

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E008"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-35
   Transcript: "Building Fire. minor scratch at hospital i dont know"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 50 | Calls remaining: 25 | Resolved: 14 | Reward: 471.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-36
   Transcript: "Violent Incident. minor scratch at near the co..."

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 51 | Calls remaining: 24 | Resolved: 14 | Reward: 474.5

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-37
   Transcript: "Building Fire. minor scratch at outside"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 52 | Calls remaining: 23 | Resolved: 14 | Reward: 469.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-38
   Transcript: "Building Fire. people are oh god screaming at near"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 53 | Calls remaining: 22 | Resolved: 14 | Reward: 472.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-39
   Transcript: "Violent Incident. people are screaming at by the fountain"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 54 | Calls remaining: 21 | Resolved: 14 | Reward: 475.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-40
   Transcript: "Noise Complaint. jcst a fender bender at by the metro station"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 55 | Calls remaining: 20 | Resolved: 14 | Reward: 478.5

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-41
   Transcript: "Medical Emergency. there is blood everywhere at oh god near the apartments"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 56 | Calls remaining: 19 | Resolved: 14 | Reward: 481.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-42
   Transcript: "Violent Incident. someone is dying at 3rd"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 57 | Calls remaining: 18 | Resolved: 14 | Reward: 484.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E008-43
   Transcript: "Building Fire. they oh gol seem hurt but conscious at the quiet neighborhood"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 58 | Calls remaining: 17 | Resolved: 14 | Reward: 487.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E014-44
   Transcript: "Building Fire. people are screaming at 3rd and oak"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 59 | Calls remaining: 16 | Resolved: 14 | Reward: 486.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-45
   Transcript: "Medical Emergency. minor scratch i dont know at residential block 2"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 60 | Calls remaining: 15 | Resolved: 14 | Reward: 489.5

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-46
   Transcript: "Noise Complaint. everything seems fine at by the metro station"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 61 | Calls remaining: 14 | Resolved: 14 | Reward: 484.5

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E015-47
   Transcript: "Building Fire. its really bad at the"

🚨 Active Events (14):
   E014: CRITICAL | fire_truck | status=resolved | waiting=5 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E004: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E010: CRITICAL | police | status=resolved | waiting=2 steps
   E006: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E015: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E012: CRITICAL | ambulance | status=resolved | waiting=3 steps
   E009: CRITICAL | fire_truck | status=resolved | waiting=3 steps
   E011: CRITICAL | ambulance | status=resolved | waiting=1 steps
   E007: CRITICAL | police | status=resolved | waiting=3 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E002: CRITICAL | fire_truck | status=resolved | waiting=4 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES2
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_RES3
   POL-01 (police) at NODE_INT4

📊 Step: 62 | Calls remaining: 13 | Resolved: 14 | Reward: 487.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}