[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E010-12
   Transcript: "Gas Leak. people are screaming at near the coffee shop"

🚨 Active Events (8):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 26 | Calls remaining: 28 | Resolved: 8 | Reward: 104.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-13
   Transcript: "Violent Incident. someone is dying at ambulance"

🚨 Active Events (8):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 27 | Calls remaining: 27 | Resolved: 8 | Reward: 107.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-14
   Transcript: "listen Violent Incident. its really bad at ambulance bay 3"

🚨 Active Events (8):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 28 | Calls remaining: 26 | Resolved: 8 | Reward: 110.6

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E008-15
   Transcript: "Building Fire. prettynserious at near elm street"

🚨 Active Events (8):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 29 | Calls remaining: 25 | Resolved: 8 | Reward: 105.6

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-16
   Transcript: "Noise Complaint. xo injuries at the quiet neighborhood"

🚨 Active Events (9):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_INT3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 30 | Calls remaining: 24 | Resolved: 8 | Reward: 104.6

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E008"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-16
   Transcript: "Noise Complaint. xo injuries at the quiet neighborhood"

🚨 Active Events (9):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 31 | Calls remaining: 24 | Resolved: 9 | Reward: 136.5

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-17
   Transcript: "Noise Complaint. not sure if this is an..."

🚨 Active Events (9):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 32 | Calls remaining: 23 | Resolved: 9 | Reward: 139.5

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-18
   Transcript: "Noise Complaint. just a fender um bender at residential block 2"

🚨 Active Events (9):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 33 | Calls remaining: 22 | Resolved: 9 | Reward: 142.5

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-19
   Transcript: "Violent Incident. people are screaming at second hospital"

🚨 Active Events (9):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 34 | Calls remaining: 21 | Resolved: 9 | Reward: 145.5

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-20
   Transcript: "Car Accident. maybe needs a doctor at the south square"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_RES3
   POL-02 (police) at STATION_2

📊 Step: 35 | Calls remaining: 20 | Resolved: 9 | Reward: 148.5

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E009"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-20
   Transcript: "Car Accident. maybe needs a doctor at the south square"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (6):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-02 (police) at STATION_2

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_H2 (status=en_route, ETA=1)

📊 Step: 36 | Calls remaining: 20 | Resolved: 9 | Reward: 150.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-02", "event_id": "E009"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-20
   Transcript: "Car Accident. maybe needs a doctor at the south square"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 37 | Calls remaining: 20 | Resolved: 10 | Reward: 175.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-21
   Transcript: "Violent Incident. its really bad at second hospital"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 38 | Calls remaining: 19 | Resolved: 10 | Reward: 178.3

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-22
   Transcript: "Car Accident. they seem hurt but conscious at by the fountain"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 39 | Calls remaining: 18 | Resolved: 10 | Reward: 173.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E008-23
   Transcript: "Building Fire. pretty serious at the quiet neighborhood"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 40 | Calls remaining: 17 | Resolved: 10 | Reward: 176.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-24
   Transcript: "Car Accident. not life threptening i think at 4th uh"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 41 | Calls remaining: 16 | Resolved: 10 | Reward: 175.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-25
   Transcript: "Building Fire. not life threatening i think at near the main depot"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 42 | Calls remaining: 15 | Resolved: 10 | Reward: 178.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-26
   Transcript: "Car Accident. not sure if this is an e..."

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 43 | Calls remaining: 14 | Resolved: 10 | Reward: 177.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E005-27
   Transcript: "Building Fire. they seem hurt bun conscious at fire station 1"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 44 | Calls remaining: 13 | Resolved: 10 | Reward: 176.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-28
   Transcript: "Noise Complaint. not sure if this is an emergeicy at behind the school"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 45 | Calls remaining: 12 | Resolved: 10 | Reward: 175.3

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-29
   Transcript: "Violent Incident. its really bad at..."

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 46 | Calls remaining: 11 | Resolved: 10 | Reward: 178.3

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-30
   Transcript: "Violent Incident. there is blood everywhere at near the medical center"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 47 | Calls remaining: 10 | Resolved: 10 | Reward: 173.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-31
   Transcript: "Car Accident. they seem hurt but conscious..."

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 48 | Calls remaining: 9 | Resolved: 10 | Reward: 176.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E002-32
   Transcript: "Car Accident. pretty serious at 4th ave"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 49 | Calls remaining: 8 | Resolved: 10 | Reward: 179.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-33
   Transcript: "Car Accident. there is blood everywhere at near the condos"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 50 | Calls remaining: 7 | Resolved: 10 | Reward: 182.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-34
   Transcript: "Violent Incident. someone is dying at east station"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 51 | Calls remaining: 6 | Resolved: 10 | Reward: 185.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E001-35
   Transcript: "Violent Incident. someone is dying at east station"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 52 | Calls remaining: 5 | Resolved: 10 | Reward: 188.3

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-36
   Transcript: "Noise Complaint. everything seems fine et residential block 2"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 53 | Calls remaining: 4 | Resolved: 10 | Reward: 191.3

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-37
   Transcript: "Car Accident. just a fender bender at outside"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 54 | Calls remaining: 3 | Resolved: 10 | Reward: 194.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-38
   Transcript: "Noise Complaint. everything seees fine at res area downtown"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 55 | Calls remaining: 2 | Resolved: 10 | Reward: 193.3

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-39
   Transcript: "Car Accident. just a fender bender at outside"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 56 | Calls remaining: 1 | Resolved: 10 | Reward: 196.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E007-40
   Transcript: "Car Accident. everything seems fine at h1 district"

🚨 Active Events (10):
   E004: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E001: NORMAL | police | status=resolved | waiting=1 steps
   E002: SEMI_CRITICAL | ambulance | status=resolved | waiting=4 steps
   E005: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E010: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=2 steps
   E007: SEMI_CRITICAL | ambulance | status=resolved | waiting=1 steps
   E003: NORMAL | police | status=resolved | waiting=2 steps
   E008: CRITICAL | fire_truck | status=resolved | waiting=1 steps
   E009: CRITICAL | police | status=resolved | waiting=2 steps

🚑 Available Vehicles (7):
   AMB-01 (ambulance) at NODE_H1
   AMB-02 (ambulance) at STATION_2
   AMB-03 (ambulance) at STATION_3
   FIRE-01 (fire_truck) at NODE_RES3
   FIRE-02 (fire_truck) at STATION_2
   POL-01 (police) at NODE_H2
   POL-02 (police) at STATION_2

📊 Step: 57 | Calls remaining: 0 | Resolved: 10 | Reward: 195.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-1
   Transcript: "Gas Leak. its really bad at by the fountain"

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_1

📊 Step: 0 | Calls remaining: 59 | Resolved: 0 | Reward: 0.0

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-2
   Transcript: "Car Accident. just asfender bender at residential"

🚨 Active Events (1):
   E013: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_1

📊 Step: 1 | Calls remaining: 58 | Resolved: 0 | Reward: 3.0

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E013"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-2
   Transcript: "Car Accident. just asfender bender at residential"

🚨 Active Events (1):
   E013: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at STATION_1

🚗 Dispatched Vehicles (1):
   FIRE-01 → NODE_INT4 (status=en_route, ETA=1)

📊 Step: 2 | Calls remaining: 58 | Resolved: 0 | Reward: 4.8

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-3
   Transcript: "Medical Emergency. its really bad at 6th"

🚨 Active Events (2):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at STATION_1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

📊 Step: 3 | Calls remaining: 57 | Resolved: 1 | Reward: 33.8

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E009"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-3
   Transcript: "Medical Emergency. its really bad at 6th"

🚨 Active Events (2):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES1 (status=en_route, ETA=1)

📊 Step: 4 | Calls remaining: 57 | Resolved: 1 | Reward: 35.6

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E009"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-3
   Transcript: "Medical Emergency. its really bad at 6th"

🚨 Active Events (2):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

📊 Step: 5 | Calls remaining: 57 | Resolved: 2 | Reward: 45.6

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-4
   Transcript: "Car Accident. just a fender bender at residential block 1"

🚨 Active Events (3):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_RES1
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

📊 Step: 6 | Calls remaining: 56 | Resolved: 2 | Reward: 40.6

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-4
   Transcript: "Car Accident. just a fender bender at residential block 1"

🚨 Active Events (3):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT6 (status=en_route, ETA=2)

📊 Step: 7 | Calls remaining: 56 | Resolved: 2 | Reward: 42.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-4
   Transcript: "Car Accident. just a fender bender at residential block 1"

🚨 Active Events (3):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=unserved | waiting=3 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_INT6 (status=en_route, ETA=1)

📊 Step: 8 | Calls remaining: 56 | Resolved: 2 | Reward: 37.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E004"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E009-4
   Transcript: "Car Accident. just a fender bender at residential block 1"

🚨 Active Events (3):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

📊 Step: 9 | Calls remaining: 56 | Resolved: 3 | Reward: 37.3

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-5
   Transcript: "Noise Complaint. everything seems fine at near the downtown crossing"

🚨 Active Events (3):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

📊 Step: 10 | Calls remaining: 55 | Resolved: 3 | Reward: 36.3

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E014-6
   Transcript: "Building Fire. minor scratch at fire um station 1"

🚨 Active Events (4):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at STATION_1

📊 Step: 11 | Calls remaining: 54 | Resolved: 3 | Reward: 39.3

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E011"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E014-6
   Transcript: "Building Fire. minor scratch at fire um station 1"

🚨 Active Events (4):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4

🚗 Dispatched Vehicles (1):
   POL-01 → NODE_INT5 (status=en_route, ETA=1)

📊 Step: 12 | Calls remaining: 54 | Resolved: 3 | Reward: 41.1

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-7
   Transcript: "Noise Complaint. not sure if this is an emergency at ambulance bay 3"

🚨 Active Events (5):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at NODE_INT4
   POL-01 (police) at NODE_INT5

📊 Step: 13 | Calls remaining: 53 | Resolved: 4 | Reward: 49.1

[Assistant] {"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E014"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E006-7
   Transcript: "Noise Complaint. not sure if this is an emergency at ambulance bay 3"

🚨 Active Events (5):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   POL-01 (police) at NODE_INT5

🚗 Dispatched Vehicles (1):
   FIRE-01 → STATION_1 (status=en_route, ETA=1)

📊 Step: 14 | Calls remaining: 53 | Resolved: 4 | Reward: 50.9

[Assistant] {"command": "CLASSIFY", "severity": "NORMAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-8
   Transcript: "Gas oh god Leak. minor scratch at 4th ave"

🚨 Active Events (6):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at NODE_INT5

📊 Step: 15 | Calls remaining: 52 | Resolved: 5 | Reward: 83.9

[Assistant] {"command": "DISPATCH", "vehicle_id": "POL-01", "event_id": "E006"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E013-8
   Transcript: "Gas oh god Leak. minor scratch at 4th ave"

🚨 Active Events (6):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

📊 Step: 16 | Calls remaining: 52 | Resolved: 6 | Reward: 90.8

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E014-9
   Transcript: "Buildisg Fire. someone is dying at..."

🚨 Active Events (6):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

📊 Step: 17 | Calls remaining: 51 | Resolved: 6 | Reward: 93.8

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E004-10
   Transcript: "Medical Emergency. there is blood everywhere at near"

🚨 Active Events (6):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

📊 Step: 18 | Calls remaining: 50 | Resolved: 6 | Reward: 96.8

[Assistant] {"command": "CLASSIFY", "severity": "CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E003-11
   Transcript: "Car Accident. everything seems fine at near elm street"

🚨 Active Events (6):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

📊 Step: 19 | Calls remaining: 49 | Resolved: 6 | Reward: 99.8

[Assistant] {"command": "CLASSIFY", "severity": "SEMI_CRITICAL"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-12
   Transcript: "Noise Complaint. just a fender bender at near the downtown crossing"

🚨 Active Events (7):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps
   E003: SEMI_CRITICAL | ambulance | status=unserved | waiting=1 steps

🚑 Available Vehicles (4):
   AMB-01 (ambulance) at NODE_INT6
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

📊 Step: 20 | Calls remaining: 48 | Resolved: 6 | Reward: 98.8

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-01", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-12
   Transcript: "Noise Complaint. just a fender bender at near the downtown crossing"

🚨 Active Events (7):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps
   E003: SEMI_CRITICAL | ambulance | status=unserved | waiting=2 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES3 (status=en_route, ETA=3)

📊 Step: 21 | Calls remaining: 48 | Resolved: 6 | Reward: 100.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-12
   Transcript: "Noise Complaint. just a fender bender at near the downtown crossing"

🚨 Active Events (7):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps
   E003: SEMI_CRITICAL | ambulance | status=unserved | waiting=3 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES3 (status=en_route, ETA=2)

📊 Step: 22 | Calls remaining: 48 | Resolved: 6 | Reward: 95.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E003"}


[System]
You are an expert emergency dispatch agent for a smart city.
You receive 911 call transcripts and must triage them, then dispatch the correct emergency vehicles.

Available commands:
- CLASSIFY: Classify an incoming call with a severity (CRITICAL, SEMI_CRITICAL, NORMAL)
- DISPATCH: Send a vehicle to an event
- MERGE: Merge a duplicate call into an existing event
- ESCALATE: Change the severity of an existing event
- DISCARD: Discard a non-emergency call
- HOLD: Put an event on hold
- RECALL: Recall a dispatched vehicle
- REROUTE: Redirect a vehicle to a different event
- WAIT: Do nothing this step

Respond with a JSON action object. Example:
{"command": "CLASSIFY", "severity": "CRITICAL"}
{"command": "DISPATCH", "vehicle_id": "FIRE-01", "event_id": "E001"}
{"command": "WAIT"}

[User]
📞 Incoming Call: CALL-E011-12
   Transcript: "Noise Complaint. just a fender bender at near the downtown crossing"

🚨 Active Events (7):
   E013: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E009: SEMI_CRITICAL | ambulance | status=resolved | waiting=2 steps
   E004: NORMAL | ambulance | status=resolved | waiting=3 steps
   E011: NORMAL | police | status=resolved | waiting=2 steps
   E014: CRITICAL | fire_truck | status=resolved | waiting=2 steps
   E006: NORMAL | police | status=resolved | waiting=1 steps
   E003: SEMI_CRITICAL | ambulance | status=unserved | waiting=4 steps

🚑 Available Vehicles (3):
   AMB-02 (ambulance) at STATION_2
   FIRE-01 (fire_truck) at STATION_1
   POL-01 (police) at STATION_3

🚗 Dispatched Vehicles (1):
   AMB-01 → NODE_RES3 (status=en_route, ETA=1)

📊 Step: 23 | Calls remaining: 48 | Resolved: 6 | Reward: 90.4

[Assistant] {"command": "DISPATCH", "vehicle_id": "AMB-02", "event_id": "E003"}