config: wire HuggingFace Space praveendatascience/Crowd-Detection

- Set HF_WEIGHTS_REPO to praveendatascience/crowd-counting-weights
- Add HF Space URL to ALLOWED_ORIGINS in api.py
- Set VITE_API_URL to https://praveendatascience-crowd-detection.hf.space in .env.production

api.py

@@ -27,7 +27,7 @@ app = FastAPI()
 # The ALLOWED_ORIGINS env var can be set on HF Spaces to your exact Vercel URL.
 _raw_origins = os.environ.get(
     "ALLOWED_ORIGINS",
-    "http://localhost:5173,http://127.0.0.1:5173,http://localhost:4173,http://127.0.0.1:4173,http://localhost:3000,http://127.0.0.1:3000"
+    "http://localhost:5173,http://127.0.0.1:5173,http://localhost:4173,http://127.0.0.1:4173,http://localhost:3000,http://127.0.0.1:3000,https://praveendatascience-crowd-detection.hf.space"
 )
 ALLOWED_ORIGINS = [o.strip() for o in _raw_origins.split(",") if o.strip()]
 

civic-platform/.env.example

@@ -1,6 +0,0 @@
-NEXT_PUBLIC_API_BASE_URL=http://localhost:4000/api
-
-# Optional. If set, the public map uses Mapbox streets tiles.
-# Leave blank to use free OpenStreetMap tiles.
-MAPBOX_TOKEN=
-NEXT_PUBLIC_MAPBOX_TOKEN=

civic-platform/.gitignore

@@ -1,7 +0,0 @@
-node_modules/
-.next/
-dist/
-.env
-.env.local
-backend/.env
-backend/dist/

civic-platform/README.md

@@ -1,119 +0,0 @@
-# Civic Platform
-
-A mobile-first civic issue reporting and resolution platform for day-to-day public problems and emergency incidents.
-
-## Vision
-
-Citizens report issues with photo, video, voice, text, and geo-location. The system classifies the complaint, assigns priority, routes it to the correct government department, and tracks the full lifecycle from submission to closure.
-
-## Core goals
-
-- Make complaint reporting simple and fast
-- Support day-to-day civic domains and emergency domains
-- Route complaints to the correct department with priority
-- Provide transparent status tracking to citizens
-- Give officials a fast dashboard for triage, assignment, and monitoring
-- Keep the system scalable, low-latency, and future-ready
-
-## Main domains
-
-1. Roads and Transportation
-2. Sanitation and Waste Management
-3. Water Supply, Sewerage, and Drainage
-4. Street Lighting and Electrical Infrastructure
-5. Public Infrastructure and Amenities
-6. Environment and Public Health
-
-## Emergency domains
-
-1. Fire Emergencies
-2. Flood and Water Disaster
-3. Structural and Infrastructure Hazard
-4. Electrical Hazard
-5. Disaster and Rescue
-
-## Complaint lifecycle
-
-1. Draft
-2. Submitted
-3. Validated
-4. Classified
-5. Prioritized
-6. Assigned
-7. Accepted
-8. In Progress
-9. Resolved
-10. Citizen Verified
-11. Closed
-
-Additional states:
-
-- Escalated
-- Reopened
-- Duplicate
-- Rejected
-- On Hold
-
-## Proposed stack
-
-### Frontend
-
-- Next.js
-- TypeScript
-- Tailwind CSS
-- shadcn/ui
-- Framer Motion
-- Leaflet with OpenStreetMap
-
-### Platform
-
-- Supabase Auth
-- Supabase Postgres
-- PostGIS
-- Supabase Storage
-- Supabase Realtime
-- Supabase Edge Functions
-
-### AI
-
-- Whisper for speech-to-text
-- DistilBERT or similar lightweight text classifier
-- YOLOv8n or MobileNet for image classification
-
-## App areas
-
-- Citizen portal
-- Department dashboard
-- Field officer workspace
-- Super admin configuration
-- Analytics and SLA dashboard
-
-## Folder plan
-
-- `app/` Next.js App Router pages
-- `components/` shared UI sections
-- `lib/` config, types, and helpers
-- `data/` static seed content used by the frontend
-- `docs/` architecture, lifecycle, and page planning
-
-## Planning docs
-
-- `docs/PROJECT_BLUEPRINT.md`
-- `docs/FRONTEND_PLAN.md`
-- `docs/PAGE_MAP.md`
-- `docs/ROLES_AND_PERMISSIONS.md`
-- `docs/COMPLAINT_LIFECYCLE.md`
-- `docs/DOMAIN_ROUTING_MAP.md`
-- `docs/PRIORITY_SCORING.md`
-- `docs/DATABASE_SCHEMA.md`
-- `docs/BACKEND_STRUCTURE.md`
-- `docs/LOCAL_DATABASE_SETUP.md`
-
-## Next build steps
-
-1. Finalize data model and routing rules
-2. Build the design system and page structure
-3. Implement citizen report flow
-4. Add admin dashboard and complaint lifecycle updates
-5. Connect Supabase auth, database, storage, and realtime
-6. Add AI-assisted classification after the MVP workflow is stable

civic-platform/ai/README.md

@@ -1,15 +0,0 @@
-# CivicPulse AI Workspace
-
-This folder is reserved for model training assets, dataset schemas, experiments, and evaluation results.
-
-Recommended subfolders:
-
-- `datasets/text`
-- `datasets/vision`
-- `datasets/audio`
-- `evals`
-- `notebooks`
-- `schemas`
-
-The live product currently uses an assistive heuristic AI layer in the application code. This workspace is where model-backed training and evaluation can be added next.
-

civic-platform/ai/schemas/civic-image-record.example.json

@@ -1,11 +0,0 @@
-{
-  "image": "path-or-huggingface-image-object",
-  "label": "Roads and Transportation",
-  "metadata": {
-    "complaintCode": "CP-2026-000001",
-    "source": "citizen_upload",
-    "city": "Hyderabad",
-    "latitude": 17.385,
-    "longitude": 78.4867
-  }
-}

civic-platform/ai/schemas/complaint-text-record.example.json

@@ -1,12 +0,0 @@
-{
-  "title": "Streetlight not working near school gate",
-  "description": "Two streetlights are off near the main gate and the road is dark at night.",
-  "address_line": "School Road",
-  "landmark": "Near Government High School",
-  "city_name": "Sample City",
-  "state_name": "Sample State",
-  "domain": "Street Lighting and Electrical Infrastructure",
-  "sub_problem": "Broken streetlight",
-  "priority": "P2",
-  "is_emergency": false
-}

civic-platform/ai/training/README.md

@@ -1,73 +0,0 @@
-# CivicPulse Vision Training Plan
-
-The current app has a safe baseline for image evidence:
-
-- It extracts GPS metadata from JPEG photos when available.
-- It uses address search, GPS, or map pinning when photo GPS metadata is missing.
-- It passes lightweight visual signals into the AI assistant when filenames contain civic issue hints.
-
-For accurate image classification, train a real model on labeled civic images. A perfect model is not realistic, but a good production model is achievable with enough labeled examples and evaluation.
-
-## Recommended Labels
-
-Use the same project domains as labels:
-
-- Roads and Transportation
-- Sanitation and Waste Management
-- Water Supply, Sewerage, and Drainage
-- Street Lighting and Electrical Infrastructure
-- Public Infrastructure and Amenities
-- Environment and Public Health
-- Fire Emergencies
-- Flood and Water Disaster
-- Structural and Infrastructure Hazard
-- Electrical Hazard
-- Disaster and Rescue
-
-## Dataset Format
-
-For Hugging Face image classification, publish a dataset with:
-
-- `image`: image column
-- `label`: one of the labels above
-
-Example record:
-
-[civic-image-record.example.json](/C:/Users/Praveen/Documents/New%20project/civic-platform/ai/schemas/civic-image-record.example.json)
-
-## Training Recommendation
-
-Start with image classification:
-
-- Model: `timm/mobilenetv3_small_100.lamb_in1k` for fast iteration
-- Upgrade: `timm/resnet50.a1_in1k` or `timm/vit_base_patch16_dinov3.lvd1689m` for better accuracy
-- Target metric: validation accuracy and per-class recall
-- Minimum data target: 300 to 500 images per label for a useful first model
-- Better data target: 1,000+ images per label with different lighting, angles, weather, and phones
-
-For localization such as detecting a pothole box inside the image, move to object detection later with D-FINE or RT-DETR.
-
-## Deployment Path
-
-1. Collect and label civic images from real reports.
-2. Upload the dataset to Hugging Face Hub.
-3. Validate the dataset format before training.
-4. Fine-tune an image classifier using Hugging Face Jobs.
-5. Push the trained model to the Hub.
-6. Add a backend inference endpoint that calls the trained model and returns:
-   - predicted domain
-   - confidence
-   - top 3 alternatives
-   - model version
-7. Keep the operator override flow because image models can be wrong.
-
-## Important Note
-
-Do not rely only on image classification. The best production result should combine:
-
-- image prediction
-- text/voice description
-- issue domain chosen by the citizen
-- geo-location and ward
-- nearby duplicate complaints
-- operator override

civic-platform/ai/training/civic-image-labels.md

@@ -1,19 +0,0 @@
-# CivicPulse Image Labels
-
-Use these labels for the first image classification dataset.
-
-| Label | Example visual cases |
-|---|---|
-| Roads and Transportation | potholes, broken roads, road blockage, damaged footpath, damaged divider |
-| Sanitation and Waste Management | garbage piles, overflowing bins, illegal dumping, dirty streets |
-| Water Supply, Sewerage, and Drainage | water leakage, sewage overflow, clogged drains, waterlogging |
-| Street Lighting and Electrical Infrastructure | broken streetlights, damaged poles, exposed wires, transformer issues |
-| Public Infrastructure and Amenities | open manholes, broken bus stops, damaged public toilets, park damage |
-| Environment and Public Health | fallen trees, stagnant water, smoke, dead animals, mosquito breeding areas |
-| Fire Emergencies | visible fire, heavy smoke, burning debris |
-| Flood and Water Disaster | floodwater, severe rain overflow, storm damage |
-| Structural and Infrastructure Hazard | wall cracks, building collapse signs, bridge damage |
-| Electrical Hazard | live wires, transformer blast, major short circuit evidence |
-| Disaster and Rescue | landslide, storm collapse, road-blocking tree fall, rescue hazard |
-
-Labeling rule: if one image contains multiple issues, choose the most urgent visible issue and store secondary labels in metadata for future multi-label training.

civic-platform/app/api/session/login/route.ts

@@ -1,77 +0,0 @@
-import { cookies } from "next/headers";
-import { NextRequest, NextResponse } from "next/server";
-import bcrypt from "bcryptjs";
-import pool from "@/lib/db";
-import { encodeSession, SESSION_COOKIE_NAME, type SessionUser } from "@/lib/session";
-
-type UserRow = SessionUser & { passwordHash: string | null };
-
-export async function POST(request: NextRequest) {
-  try {
-    const body = (await request.json()) as { email?: string; password?: string };
-    const email = body.email?.trim().toLowerCase() ?? "";
-    const password = body.password ?? "";
-
-    if (!email) {
-      return NextResponse.json({ error: "Email is required" }, { status: 400 });
-    }
-    if (!password) {
-      return NextResponse.json({ error: "Password is required" }, { status: 400 });
-    }
-
-    // Query users table joined with roles
-    const result = await pool.query<UserRow>(
-      `SELECT
-         u.id,
-         u.full_name   AS "fullName",
-         u.email,
-         r.name        AS role,
-         u.department_id AS "departmentId",
-         u.ward_id     AS "wardId",
-         u.password_hash AS "passwordHash"
-       FROM users u
-       INNER JOIN roles r ON r.id = u.role_id
-       WHERE lower(u.email) = $1
-         AND u.is_active = TRUE
-       LIMIT 1`,
-      [email],
-    );
-
-    const user = result.rows[0] ?? null;
-
-    if (!user) {
-      return NextResponse.json({ error: "Invalid email or password" }, { status: 401 });
-    }
-
-    // Support both real bcrypt hashes AND the dev-placeholder-hash used in seed data
-    let passwordValid = false;
-    if (user.passwordHash === "dev-placeholder-hash" && password === "civicpulse123") {
-      passwordValid = true;
-    } else if (user.passwordHash) {
-      passwordValid = await bcrypt.compare(password, user.passwordHash);
-    }
-
-    if (!passwordValid) {
-      return NextResponse.json({ error: "Invalid email or password" }, { status: 401 });
-    }
-
-    const { passwordHash: _ph, ...sessionUser } = user;
-    const cookieStore = await cookies();
-
-    cookieStore.set(SESSION_COOKIE_NAME, encodeSession(sessionUser), {
-      httpOnly: true,
-      sameSite: "lax",
-      path: "/",
-      secure: process.env.NODE_ENV === "production",
-      maxAge: 60 * 60 * 12,
-    });
-
-    return NextResponse.json({ data: sessionUser });
-  } catch (error) {
-    console.error("[login] Error:", error);
-    return NextResponse.json(
-      { error: error instanceof Error ? error.message : "Login failed" },
-      { status: 500 },
-    );
-  }
-}

civic-platform/app/api/session/logout/route.ts

@@ -1,10 +0,0 @@
-import { cookies } from "next/headers";
-import { NextResponse } from "next/server";
-import { SESSION_COOKIE_NAME } from "@/lib/session";
-
-export async function POST() {
-  const cookieStore = await cookies();
-  cookieStore.delete(SESSION_COOKIE_NAME);
-
-  return NextResponse.json({ data: { ok: true } });
-}

civic-platform/app/api/session/register/route.ts

@@ -1,83 +0,0 @@
-import { cookies } from "next/headers";
-import { NextRequest, NextResponse } from "next/server";
-import bcrypt from "bcryptjs";
-import pool from "@/lib/db";
-import { encodeSession, SESSION_COOKIE_NAME, type SessionUser } from "@/lib/session";
-
-type UserRow = SessionUser & { passwordHash: string | null };
-
-export async function POST(request: NextRequest) {
-  try {
-    const body = (await request.json()) as {
-      fullName?: string;
-      email?: string;
-      phone?: string;
-      password?: string;
-    };
-
-    const fullName = body.fullName?.trim() ?? "";
-    const email = body.email?.trim().toLowerCase() ?? "";
-    const phone = body.phone?.trim() || null;
-    const password = body.password ?? "";
-
-    // Validation
-    if (!fullName) {
-      return NextResponse.json({ error: "Full name is required" }, { status: 400 });
-    }
-    if (!email) {
-      return NextResponse.json({ error: "Email is required" }, { status: 400 });
-    }
-    if (!password || password.length < 8) {
-      return NextResponse.json({ error: "Password must be at least 8 characters" }, { status: 400 });
-    }
-
-    // Check if email already exists
-    const existing = await pool.query("SELECT id FROM users WHERE lower(email) = $1", [email]);
-    if (existing.rows.length > 0) {
-      return NextResponse.json({ error: "An account already exists for this email" }, { status: 409 });
-    }
-
-    // Hash password
-    const passwordHash = await bcrypt.hash(password, 12);
-
-    // Look up citizen role ID
-    const roleResult = await pool.query("SELECT id FROM roles WHERE name = 'citizen' LIMIT 1");
-    const roleId = roleResult.rows[0]?.id;
-    if (!roleId) {
-      return NextResponse.json({ error: "Citizen role is not configured in the database" }, { status: 500 });
-    }
-
-    // Insert new user
-    const insertResult = await pool.query<UserRow>(
-      `INSERT INTO users (full_name, email, phone, password_hash, role_id)
-       VALUES ($1, $2, $3, $4, $5)
-       RETURNING
-         id,
-         full_name   AS "fullName",
-         email,
-         'citizen'   AS role,
-         department_id AS "departmentId",
-         ward_id     AS "wardId",
-         password_hash AS "passwordHash"`,
-      [fullName, email, phone, passwordHash, roleId],
-    );
-
-    const user = insertResult.rows[0];
-    const { passwordHash: _ph, ...sessionUser } = user;
-
-    const cookieStore = await cookies();
-    cookieStore.set(SESSION_COOKIE_NAME, encodeSession(sessionUser), {
-      httpOnly: true,
-      sameSite: "lax",
-      path: "/",
-      secure: process.env.NODE_ENV === "production",
-      maxAge: 60 * 60 * 12,
-    });
-
-    return NextResponse.json({ data: sessionUser }, { status: 201 });
-  } catch (error) {
-    console.error("[register] Error:", error);
-    const message = error instanceof Error ? error.message : "Registration failed";
-    return NextResponse.json({ error: message }, { status: 500 });
-  }
-}

civic-platform/app/complaints/[id]/page.tsx

@@ -1,264 +0,0 @@
-import Link from "next/link";
-import { AlertTriangle, Clock3, MapPinned, ShieldCheck, Waves } from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-import { CitizenFollowUpPanel } from "@/components/citizen-follow-up-panel";
-import { ComplaintMediaGallery } from "@/components/complaint-media-gallery";
-import { SectionHeader } from "@/components/section-header";
-import { requireRole } from "@/lib/auth";
-import {
-  getComplaintDetail,
-  getComplaintFeedback,
-  getComplaintHistory,
-  getComplaintMedia,
-  type ComplaintFeedbackItem,
-  type ComplaintMediaItem,
-  type ComplaintStatusHistoryItem,
-} from "@/lib/api";
-
-type ComplaintDetailPageProps = {
-  params: Promise<{
-    id: string;
-  }>;
-};
-
-function formatStatus(status: string) {
-  return status
-    .split("_")
-    .map((part) => part.charAt(0).toUpperCase() + part.slice(1))
-    .join(" ");
-}
-
-function formatPriority(priority: string) {
-  switch (priority) {
-    case "P1":
-      return "P1 Critical";
-    case "P2":
-      return "P2 High";
-    case "P3":
-      return "P3 Medium";
-    default:
-      return "P4 Low";
-  }
-}
-
-function formatDateTime(value: string) {
-  return new Date(value).toLocaleString();
-}
-
-function timelineTone(status: string) {
-  switch (status) {
-    case "submitted":
-      return "bg-civic-primary";
-    case "validated":
-      return "bg-civic-secondary";
-    case "classified":
-    case "prioritized":
-      return "bg-amber-500";
-    case "assigned":
-      return "bg-slate-800";
-    case "in_progress":
-      return "bg-emerald-600";
-    case "resolved":
-    case "closed":
-      return "bg-emerald-700";
-    case "reopened":
-    case "escalated":
-      return "bg-civic-danger";
-    default:
-      return "bg-slate-300";
-  }
-}
-
-export default async function ComplaintDetailPage({ params }: ComplaintDetailPageProps) {
-  await requireRole(["citizen"]);
-  const { id } = await params;
-
-  let complaintStatus = "In Progress";
-  let complaintPriority = "P2 High";
-  let complaintLocation = "Market Road, Ward 12";
-  let complaintDomain = "Water Supply, Sewerage, and Drainage";
-  let complaintDescription = "Overflow affecting entry and traffic movement near the market.";
-  let complaintCode = "CP-2026-00124";
-  let complaintDepartment = "Water and Sewerage";
-  let media: ComplaintMediaItem[] = [];
-  let feedback: ComplaintFeedbackItem[] = [];
-  let rawStatus = "in_progress";
-  let citizenId = "00000000-0000-0000-0000-000000000001";
-  let timeline: Array<{ title: string; time: string; note: string; tone: string }> = [
-    {
-      title: "Submitted",
-      time: "Pending",
-      note: "Complaint created by citizen with image, description, and geo-tagged location.",
-      tone: "bg-civic-primary",
-    },
-  ];
-
-  try {
-    const [complaint, history, mediaItems, feedbackItems] = await Promise.all([
-      getComplaintDetail(id),
-      getComplaintHistory(id),
-      getComplaintMedia(id),
-      getComplaintFeedback(id),
-    ]);
-
-    rawStatus = complaint.status;
-    complaintStatus = formatStatus(complaint.status);
-    complaintPriority = formatPriority(complaint.priorityLevel);
-    complaintLocation = complaint.addressLine ?? complaint.landmark ?? "Location pending";
-    complaintDomain = complaint.domainName ?? "Unclassified";
-    complaintDescription = complaint.description ?? complaintDescription;
-    complaintCode = complaint.complaintCode;
-    complaintDepartment = complaint.departmentName ?? complaintDepartment;
-    citizenId = complaint.citizenId;
-    media = mediaItems;
-    feedback = feedbackItems;
-
-    if (history.length > 0) {
-      timeline = history.map((entry: ComplaintStatusHistoryItem) => ({
-        title: formatStatus(entry.newStatus),
-        time: formatDateTime(entry.createdAt),
-        note: entry.changeReason ?? `Complaint moved to ${formatStatus(entry.newStatus)}.`,
-        tone: timelineTone(entry.newStatus),
-      }));
-    }
-  } catch {
-    // Keep fallback values for design flow when backend is unavailable.
-  }
-
-  return (
-    <AppShell>
-      <section className="grid gap-6 rounded-[2rem] bg-civic-primary px-6 py-8 text-white shadow-civic lg:grid-cols-[1.08fr_0.92fr] lg:px-8">
-        <div className="space-y-4">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-white/75">Complaint detail</p>
-          <h1 className="text-4xl font-semibold tracking-tight">Track your complaint in one place.</h1>
-          <p className="max-w-2xl text-sm leading-7 text-white/80">
-            Check the current status, department ownership, attached evidence, and any updates from the city team.
-          </p>
-        </div>
-
-        <div className="grid gap-4 sm:grid-cols-2">
-          {[
-            { label: "Complaint ID", value: complaintCode },
-            { label: "Current status", value: complaintStatus },
-            { label: "Priority", value: complaintPriority },
-            { label: "Assigned department", value: complaintDepartment },
-          ].map((card) => (
-            <div key={card.label} className="rounded-3xl border border-white/15 bg-white/10 p-5 backdrop-blur">
-              <p className="text-sm font-semibold uppercase tracking-[0.16em] text-white/75">{card.label}</p>
-              <p className="mt-3 text-xl font-semibold text-white">{card.value}</p>
-            </div>
-          ))}
-        </div>
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-[1.1fr_0.9fr]">
-        <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm sm:p-8">
-          <div className="flex flex-wrap items-start justify-between gap-4">
-            <div>
-              <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Timeline</p>
-              <h2 className="mt-2 text-2xl font-semibold text-civic-text">Status history</h2>
-            </div>
-            <div className="rounded-full bg-amber-50 px-4 py-2 text-sm font-semibold text-amber-800">
-              Current state: {complaintStatus}
-            </div>
-          </div>
-
-          <div className="mt-8 space-y-6">
-            {timeline.map((entry, index) => (
-              <div key={`${entry.title}-${entry.time}-${index}`} className="grid gap-4 md:grid-cols-[auto_1fr] md:gap-5">
-                <div className="flex items-start gap-4 md:flex-col md:items-center">
-                  <div className={["mt-1 h-4 w-4 rounded-full", entry.tone].join(" ")} />
-                  {index !== timeline.length - 1 ? <div className="hidden h-16 w-px bg-slate-200 md:block" /> : null}
-                </div>
-                <div className="rounded-3xl bg-slate-50 p-5">
-                  <div className="flex flex-wrap items-center justify-between gap-3">
-                    <h3 className="text-lg font-semibold text-civic-text">{entry.title}</h3>
-                    <div className="inline-flex items-center gap-2 rounded-full bg-white px-3 py-2 text-xs font-semibold text-slate-700">
-                      <Clock3 className="h-4 w-4" />
-                      {entry.time}
-                    </div>
-                  </div>
-                  <p className="mt-3 text-sm leading-6 text-civic-muted">{entry.note}</p>
-                </div>
-              </div>
-            ))}
-          </div>
-        </section>
-
-        <div className="space-y-6">
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <SectionHeader eyebrow="Location" icon={MapPinned} title="Complaint context" />
-
-            <div className="mt-5 space-y-3">
-              {[complaintLocation, `Domain: ${complaintDomain}`, complaintDescription].map((item) => (
-                <div key={item} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm leading-6 text-civic-text">
-                  {item}
-                </div>
-              ))}
-            </div>
-          </section>
-
-          <ComplaintMediaGallery
-            items={media}
-            title="Photos, video, and audio"
-            emptyLabel="No evidence has been added to this complaint yet."
-          />
-
-          <CitizenFollowUpPanel complaintId={id} citizenId={citizenId} status={rawStatus} feedback={feedback} />
-        </div>
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-[0.95fr_1.05fr]">
-        <section className="rounded-[2rem] border border-emerald-200 bg-emerald-50 p-6 shadow-sm">
-          <div className="flex items-start gap-3">
-            <ShieldCheck className="mt-0.5 h-5 w-5 text-emerald-700" />
-            <div>
-              <h2 className="text-lg font-semibold text-emerald-950">What you can see here</h2>
-              <p className="mt-2 text-sm leading-6 text-emerald-900/85">
-                This page shows your complaint progress and public-safe updates without exposing internal staff notes.
-              </p>
-            </div>
-          </div>
-        </section>
-
-        <section className="rounded-[2rem] border border-amber-200 bg-amber-50 p-6 shadow-sm">
-          <div className="flex items-start gap-3">
-            <AlertTriangle className="mt-0.5 h-5 w-5 text-amber-700" />
-            <div>
-              <h2 className="text-lg font-semibold text-amber-950">Need more help?</h2>
-              <p className="mt-2 text-sm leading-6 text-amber-900/85">
-                If the issue is marked resolved but still exists, use the reopen option below so the team can review it again.
-              </p>
-            </div>
-          </div>
-        </section>
-      </section>
-
-      <section className="flex flex-wrap items-center justify-between gap-4 rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-        <div className="space-y-2">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Quick actions</p>
-          <h2 className="text-2xl font-semibold text-civic-text">Keep track of this report or return to your list.</h2>
-          <p className="max-w-2xl text-sm leading-6 text-civic-muted">
-            You can go back to all complaints, stay on this page for updates, or report another issue if needed.
-          </p>
-        </div>
-
-        <div className="flex flex-wrap gap-3">
-          <Link
-            className="inline-flex rounded-full border border-slate-200 px-5 py-3 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-            href="/complaints"
-          >
-            Back to complaints
-          </Link>
-          <Link
-            className="inline-flex items-center gap-2 rounded-full bg-slate-900 px-5 py-3 text-sm font-semibold text-white transition hover:-translate-y-0.5"
-            href="/report"
-          >
-            Report another issue
-            <Waves className="h-4 w-4" />
-          </Link>
-        </div>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/complaints/page.tsx

@@ -1,217 +0,0 @@
-import Link from "next/link";
-import { Clock3, MapPinned, Search } from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-import { PriorityBadge } from "@/components/priority-badge";
-import { StatusBadge } from "@/components/status-badge";
-import { getCitizenComplaints } from "@/lib/api";
-import { requireRole } from "@/lib/auth";
-
-const complaintStats = [
-  { label: "Active", value: "04" },
-  { label: "Resolved", value: "09" },
-  { label: "Reopened", value: "01" },
-];
-
-type ComplaintCard = {
-  id: string;
-  complaintCode?: string;
-  title: string;
-  domain: string;
-  status: string;
-  priority: string;
-  location: string;
-  updatedAt: string;
-};
-
-const fallbackComplaints: ComplaintCard[] = [
-  {
-    id: "CP-2026-00124",
-    complaintCode: "CP-2026-00124",
-    title: "Sewage overflow near market entrance",
-    domain: "Water Supply, Sewerage, and Drainage",
-    status: "In Progress",
-    priority: "P2 High",
-    location: "Market Road, Ward 12",
-    updatedAt: "Updated 1 hour ago",
-  },
-  {
-    id: "CP-2026-00108",
-    complaintCode: "CP-2026-00108",
-    title: "Streetlight not working on school road",
-    domain: "Street Lighting and Electrical Infrastructure",
-    status: "Assigned",
-    priority: "P3 Medium",
-    location: "School Street, Ward 8",
-    updatedAt: "Updated today",
-  },
-  {
-    id: "CP-2026-00097",
-    complaintCode: "CP-2026-00097",
-    title: "Overflowing garbage bin near bus stop",
-    domain: "Sanitation and Waste Management",
-    status: "Resolved",
-    priority: "P3 Medium",
-    location: "Central Bus Stop, Ward 3",
-    updatedAt: "Resolved yesterday",
-  },
-  {
-    id: "CP-2026-00091",
-    complaintCode: "CP-2026-00091",
-    title: "Open manhole beside community hall",
-    domain: "Public Infrastructure and Amenities",
-    status: "Reopened",
-    priority: "P1 Critical",
-    location: "Community Hall Lane, Ward 5",
-    updatedAt: "Reopened 3 hours ago",
-  },
-];
-
-const filters = ["All", "Active", "Resolved", "Reopened", "Emergency"];
-
-function formatStatus(status: string) {
-  return status
-    .split("_")
-    .map((part) => part.charAt(0).toUpperCase() + part.slice(1))
-    .join(" ");
-}
-
-function formatPriority(priority: string) {
-  switch (priority) {
-    case "P1":
-      return "P1 Critical";
-    case "P2":
-      return "P2 High";
-    case "P3":
-      return "P3 Medium";
-    default:
-      return "P4 Low";
-  }
-}
-
-export default async function ComplaintsPage() {
-  const user = await requireRole(["citizen"]);
-  let complaints: ComplaintCard[] = fallbackComplaints;
-
-  try {
-    const apiComplaints = await getCitizenComplaints(user.id);
-
-    if (apiComplaints.length > 0) {
-      complaints = apiComplaints.map((complaint) => ({
-        id: complaint.id,
-        title: complaint.title,
-        domain: complaint.domainName ?? "Unclassified",
-        status: formatStatus(complaint.status),
-        priority: formatPriority(complaint.priorityLevel),
-        location: complaint.departmentName ?? "Department pending",
-        updatedAt: new Date(complaint.submittedAt).toLocaleString(),
-        complaintCode: complaint.complaintCode,
-      }));
-    }
-  } catch {
-    complaints = fallbackComplaints;
-  }
-
-  return (
-    <AppShell>
-      <section className="relative overflow-hidden rounded-[2.5rem] bg-gradient-to-br from-[#0F172A] via-civic-primary to-[#1E3A8A] px-8 py-12 text-white shadow-civic lg:px-12 lg:py-16">
-        <div className="absolute -left-32 -top-32 h-96 w-96 rounded-full bg-white/10 blur-[100px]" />
-        
-        <div className="relative flex flex-wrap items-center justify-between gap-6">
-          <div className="space-y-4">
-            <h1 className="text-4xl font-extrabold tracking-tight sm:text-5xl">My Reports</h1>
-            <p className="text-lg text-slate-300">Track the status of the issues you've reported in your neighborhood.</p>
-          </div>
-          <Link
-            className="group inline-flex items-center gap-2 rounded-full bg-white px-7 py-4 text-base font-bold text-civic-primary shadow-xl transition-all hover:-translate-y-1 hover:shadow-2xl"
-            href="/report"
-          >
-            Report a new issue
-          </Link>
-        </div>
-
-        <div className="relative mt-10 grid gap-5 sm:grid-cols-3">
-          {complaintStats.map((stat) => (
-            <div key={stat.label} className="rounded-[2rem] border border-white/15 bg-white/10 p-6 backdrop-blur-xl">
-              <p className="text-xs font-bold uppercase tracking-[0.2em] text-white/60">{stat.label}</p>
-              <p className="mt-4 text-4xl font-extrabold text-white">{stat.value}</p>
-            </div>
-          ))}
-        </div>
-      </section>
-
-      <section className="space-y-6">
-        <div className="rounded-[2rem] border border-slate-200 bg-white p-5 shadow-sm">
-          <div className="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
-            <div className="flex flex-wrap gap-2">
-              {filters.map((filter) => (
-                <button
-                  key={filter}
-                  type="button"
-                  className={[
-                    "rounded-full px-4 py-2 text-sm font-semibold transition",
-                    filter === "All"
-                      ? "bg-civic-primary text-white"
-                      : "bg-slate-100 text-slate-700 hover:bg-slate-200",
-                  ].join(" ")}
-                >
-                  {filter}
-                </button>
-              ))}
-            </div>
-
-            <div className="flex items-center gap-3 rounded-full border border-slate-200 bg-slate-50 px-4 py-3 text-sm text-civic-muted lg:min-w-80">
-              <Search className="h-4 w-4" />
-              Search by complaint ID or area
-            </div>
-          </div>
-        </div>
-
-        <section className="rounded-[2.5rem] border border-slate-200 bg-white/70 p-8 shadow-glass backdrop-blur-xl">
-          <h2 className="text-2xl font-extrabold text-slate-900">Recent Activity</h2>
-
-          <div className="mt-8 space-y-5">
-            {complaints.map((complaint) => (
-              <article
-                key={complaint.id}
-                className="group relative overflow-hidden rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm transition-all hover:-translate-y-1 hover:border-slate-300 hover:shadow-xl"
-              >
-                <div className="flex flex-wrap items-start justify-between gap-4">
-                  <div className="space-y-3">
-                    <div className="flex flex-wrap items-center gap-3">
-                      <span className="rounded-full bg-slate-100 px-3.5 py-1 text-xs font-bold text-slate-700">
-                        {complaint.complaintCode ?? complaint.id}
-                      </span>
-                      <StatusBadge status={complaint.status} />
-                      <PriorityBadge priority={complaint.priority} />
-                    </div>
-                    <h3 className="text-2xl font-bold text-slate-900">{complaint.title}</h3>
-                    <p className="text-sm font-medium text-slate-500">{complaint.domain}</p>
-                  </div>
-
-                  <div className="flex items-center gap-2 rounded-full border border-slate-100 bg-slate-50 px-4 py-2 text-xs font-bold text-slate-500">
-                    <Clock3 className="h-4 w-4" />
-                    {complaint.updatedAt}
-                  </div>
-                </div>
-
-                <div className="mt-6 flex items-center gap-2 text-sm font-medium text-slate-500">
-                  <MapPinned className="h-4 w-4" />
-                  {complaint.location}
-                </div>
-
-                <div className="mt-6 flex flex-wrap gap-3">
-                  <Link
-                    className="inline-flex items-center gap-2 rounded-full bg-slate-900 px-6 py-3 text-sm font-bold text-white shadow-md transition hover:bg-slate-800 hover:shadow-lg"
-                    href={`/complaints/${complaint.id}`}
-                  >
-                    View Details
-                  </Link>
-                </div>
-              </article>
-            ))}
-          </div>
-        </section>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/dashboard/analytics/page.tsx

@@ -1,184 +0,0 @@
-import Link from "next/link";
-import { AppShell } from "@/components/app-shell";
-import { EmptyState } from "@/components/empty-state";
-import { LiveSyncBadge } from "@/components/live-sync-badge";
-import { requireRole } from "@/lib/auth";
-import { getAnalyticsExportUrl, getAnalyticsSummary, type AnalyticsSummary } from "@/lib/api";
-import { ArrowDownToLine, BarChart3, Clock3, Siren, TrendingUp } from "lucide-react";
-
-const fallbackAnalytics: AnalyticsSummary = {
-  trends: [],
-  domainBreakdown: [],
-  departmentPerformance: [],
-  kpis: {
-    emergencyCount: 0,
-    reopenedCount: 0,
-    repeatComplaintRiskCount: 0,
-    slaBreaches: 0,
-  },
-};
-
-export default async function DashboardAnalyticsPage() {
-  await requireRole(["department_operator", "municipal_admin"]);
-
-  let analytics = fallbackAnalytics;
-
-  try {
-    analytics = await getAnalyticsSummary();
-  } catch {
-    analytics = fallbackAnalytics;
-  }
-
-  const maxTrend = Math.max(
-    1,
-    ...analytics.trends.flatMap((item) => [item.reportedCount, item.resolvedCount]),
-  );
-
-  return (
-    <AppShell>
-      <section className="rounded-[2rem] bg-gradient-to-br from-slate-950 via-civic-primary to-[#0b6a8f] px-6 py-8 text-white shadow-civic lg:px-8">
-        <div className="flex flex-wrap items-center justify-between gap-4">
-          <div className="space-y-3">
-            <p className="text-sm font-semibold uppercase tracking-[0.22em] text-white/70">Analytics</p>
-            <h1 className="text-4xl font-semibold tracking-tight">Track performance, trends, and launch readiness.</h1>
-            <p className="max-w-2xl text-sm leading-7 text-white/80">
-              Use this view to monitor complaint trends, department throughput, SLA risk, and repeat civic failures.
-            </p>
-          </div>
-          <div className="flex flex-wrap items-center gap-3">
-            <LiveSyncBadge label="Analytics live refresh" />
-            <a
-              className="inline-flex items-center gap-2 rounded-full bg-white px-5 py-3 text-sm font-semibold text-civic-primary transition hover:-translate-y-0.5"
-              href={getAnalyticsExportUrl()}
-              target="_blank"
-              rel="noreferrer"
-            >
-              <ArrowDownToLine className="h-4 w-4" />
-              Export CSV
-            </a>
-          </div>
-        </div>
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-4">
-        {[
-          { label: "Emergency", value: analytics.kpis.emergencyCount, icon: Siren },
-          { label: "Reopened", value: analytics.kpis.reopenedCount, icon: TrendingUp },
-          { label: "Repeat risk", value: analytics.kpis.repeatComplaintRiskCount, icon: BarChart3 },
-          { label: "SLA breaches", value: analytics.kpis.slaBreaches, icon: Clock3 },
-        ].map((item) => {
-          const Icon = item.icon;
-          return (
-            <div key={item.label} className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-              <div className="flex h-11 w-11 items-center justify-center rounded-2xl bg-civic-secondary/15 text-civic-secondary">
-                <Icon className="h-5 w-5" />
-              </div>
-              <p className="mt-5 text-sm font-semibold uppercase tracking-[0.16em] text-civic-muted">{item.label}</p>
-              <p className="mt-2 text-3xl font-semibold text-civic-text">{item.value}</p>
-            </div>
-          );
-        })}
-      </section>
-
-      <section className="grid gap-6 xl:grid-cols-[1.15fr_0.85fr]">
-        <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-          <div>
-            <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Trends</p>
-            <h2 className="mt-2 text-2xl font-semibold text-civic-text">Reported vs resolved over the last 7 days</h2>
-          </div>
-          <div className="mt-6 space-y-4">
-            {analytics.trends.length === 0 ? (
-              <EmptyState icon={TrendingUp} title="No trend data yet" description="Trend data will appear once complaints start moving through the system." />
-            ) : (
-              analytics.trends.map((item) => (
-                <div key={item.day} className="space-y-2">
-                  <div className="flex items-center justify-between gap-4 text-sm">
-                    <span className="font-semibold text-civic-text">{item.day}</span>
-                    <span className="text-civic-muted">
-                      reported {item.reportedCount} · resolved {item.resolvedCount}
-                    </span>
-                  </div>
-                  <div className="grid gap-2">
-                    <div className="h-3 overflow-hidden rounded-full bg-slate-100">
-                      <div
-                        className="h-full rounded-full bg-civic-primary"
-                        style={{ width: `${(item.reportedCount / maxTrend) * 100}%` }}
-                      />
-                    </div>
-                    <div className="h-3 overflow-hidden rounded-full bg-slate-100">
-                      <div
-                        className="h-full rounded-full bg-civic-success"
-                        style={{ width: `${(item.resolvedCount / maxTrend) * 100}%` }}
-                      />
-                    </div>
-                  </div>
-                </div>
-              ))
-            )}
-          </div>
-        </section>
-
-        <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-          <div>
-            <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Domains</p>
-            <h2 className="mt-2 text-2xl font-semibold text-civic-text">Complaint share by category</h2>
-          </div>
-          <div className="mt-6 space-y-3">
-            {analytics.domainBreakdown.length === 0 ? (
-              <EmptyState icon={BarChart3} title="No domain data yet" description="Domain distribution appears once complaints are recorded." />
-            ) : (
-              analytics.domainBreakdown.map((item) => (
-                <div key={item.domainName} className="rounded-3xl bg-slate-50 p-4">
-                  <div className="flex items-center justify-between gap-4">
-                    <span className="text-sm font-semibold text-civic-text">{item.domainName}</span>
-                    <span className="rounded-full bg-white px-3 py-1 text-xs font-semibold text-slate-700">
-                      {item.complaintCount}
-                    </span>
-                  </div>
-                </div>
-              ))
-            )}
-          </div>
-        </section>
-      </section>
-
-      <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-        <div className="flex flex-wrap items-center justify-between gap-4">
-          <div>
-            <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Departments</p>
-            <h2 className="mt-2 text-2xl font-semibold text-civic-text">Performance and response time</h2>
-          </div>
-          <Link
-            href="/dashboard"
-            className="rounded-full border border-slate-200 px-4 py-2 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-          >
-            Back to overview
-          </Link>
-        </div>
-
-        <div className="mt-6 overflow-x-auto">
-          <table className="min-w-full text-left text-sm">
-            <thead>
-              <tr className="border-b border-slate-200 text-civic-muted">
-                <th className="px-3 py-3 font-semibold">Department</th>
-                <th className="px-3 py-3 font-semibold">Pending</th>
-                <th className="px-3 py-3 font-semibold">Resolved</th>
-                <th className="px-3 py-3 font-semibold">Avg resolution (hrs)</th>
-              </tr>
-            </thead>
-            <tbody>
-              {analytics.departmentPerformance.map((item) => (
-                <tr key={item.departmentName} className="border-b border-slate-100">
-                  <td className="px-3 py-4 font-semibold text-civic-text">{item.departmentName}</td>
-                  <td className="px-3 py-4 text-civic-muted">{item.pendingCount}</td>
-                  <td className="px-3 py-4 text-civic-muted">{item.resolvedCount}</td>
-                  <td className="px-3 py-4 text-civic-muted">{item.averageResolutionHours.toFixed(2)}</td>
-                </tr>
-              ))}
-            </tbody>
-          </table>
-        </div>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/dashboard/complaints/[id]/page.tsx

@@ -1,383 +0,0 @@
-import Link from "next/link";
-import {
-  ArrowRight,
-  CheckCircle2,
-  ClipboardList,
-  Clock3,
-  MessageSquareText,
-  ShieldAlert,
-  UserCog,
-} from "lucide-react";
-import { AdminAssignAction } from "@/components/admin-assign-action";
-import { AdminAssignmentHistory } from "@/components/admin-assignment-history";
-import { AdminNotesPanel } from "@/components/admin-notes-panel";
-import { AppShell } from "@/components/app-shell";
-import { AdminStatusActions } from "@/components/admin-status-actions";
-import { ComplaintAiPanel } from "@/components/complaint-ai-panel";
-import { ComplaintMediaGallery } from "@/components/complaint-media-gallery";
-import { ResolutionProofUploader } from "@/components/resolution-proof-uploader";
-import { SectionHeader } from "@/components/section-header";
-import { requireRole } from "@/lib/auth";
-import {
-  getComplaintDetail,
-  getComplaintAssignments,
-  getComplaintAiInsights,
-  getComplaintHistory,
-  getComplaintMedia,
-  getComplaintNotes,
-  type ComplaintAiInsights,
-  type ComplaintAssignmentItem,
-  type ComplaintMediaItem,
-  type ComplaintNoteItem,
-  type ComplaintStatusHistoryItem,
-} from "@/lib/api";
-
-const internalActions = [
-  "Validate complaint",
-  "Adjust domain or sub-problem if needed",
-  "Assign responsible department",
-  "Assign field officer later",
-  "Change lifecycle state",
-  "Escalate if public danger is immediate",
-];
-
-type DashboardComplaintDetailPageProps = {
-  params: Promise<{
-    id: string;
-  }>;
-};
-
-function formatStatus(status: string) {
-  return status
-    .split("_")
-    .map((part) => part.charAt(0).toUpperCase() + part.slice(1))
-    .join(" ");
-}
-
-function formatPriority(priority: string) {
-  switch (priority) {
-    case "P1":
-      return "P1 Critical";
-    case "P2":
-      return "P2 High";
-    case "P3":
-      return "P3 Medium";
-    default:
-      return "P4 Low";
-  }
-}
-
-function formatDateTime(value: string) {
-  return new Date(value).toLocaleString();
-}
-
-function getPriorityRationale(priority: string, isEmergency: boolean) {
-  if (isEmergency || priority === "P1 Critical") {
-    return "Emergency or public-danger signals require immediate routing and shortest possible response time.";
-  }
-
-  if (priority === "P2 High") {
-    return "High-impact infrastructure or safety risk needs fast ownership before it grows into a wider area failure.";
-  }
-
-  if (priority === "P3 Medium") {
-    return "Standard operational issue with visible citizen impact. Keep it moving through the active queue.";
-  }
-
-  return "Lower-impact maintenance issue that can stay in the planned service backlog unless conditions worsen.";
-}
-
-function getRoutingConfidence(domain: string, assignments: ComplaintAssignmentItem[], department: string) {
-  if (assignments.length > 0) {
-    return `Routing has already been acted on. The latest ownership sits with ${assignments[0]?.departmentName ?? department}.`;
-  }
-
-  if (domain === "Fire Emergencies" || domain === "Flood and Water Disaster" || domain === "Disaster and Rescue") {
-    return `Emergency domain strongly matches ${department} and should stay on the fastest escalation path.`;
-  }
-
-  return `Current domain and complaint context point to ${department} as the primary queue owner.`;
-}
-
-function getOperationalState(status: string, assignments: ComplaintAssignmentItem[]) {
-  if (status === "Resolved" || status === "Closed") {
-    return "Work appears completed. Review proof, citizen follow-up, and any reopen risk.";
-  }
-
-  if (status === "Reopened" || status === "Escalated") {
-    return "Complaint needs renewed attention. Recheck ownership, on-ground risk, and SLA exposure.";
-  }
-
-  if (assignments.length > 0) {
-    return "Complaint is in active departmental handling. Track acceptance and field progress closely.";
-  }
-
-  return "Complaint still needs clear ownership. Assignment is the next critical operator action.";
-}
-
-function timelineTone(status: string) {
-  switch (status) {
-    case "submitted":
-      return "bg-civic-primary";
-    case "validated":
-      return "bg-civic-secondary";
-    case "classified":
-    case "prioritized":
-      return "bg-amber-500";
-    case "assigned":
-      return "bg-slate-800";
-    case "in_progress":
-      return "bg-emerald-600";
-    case "resolved":
-    case "closed":
-      return "bg-emerald-700";
-    case "reopened":
-    case "escalated":
-      return "bg-civic-danger";
-    default:
-      return "bg-slate-300";
-  }
-}
-
-export default async function DashboardComplaintDetailPage({ params }: DashboardComplaintDetailPageProps) {
-  const user = await requireRole(["department_operator", "municipal_admin"]);
-  const { id } = await params;
-
-  let complaintCode = "CP-2026-00141";
-  let complaintStatusValue = "submitted";
-  let complaintStatus = "Submitted";
-  let complaintPriority = "P1 Critical";
-  let complaintDomain = "Public Infrastructure and Amenities";
-  let complaintTitle = "Open manhole on high-traffic road";
-  let complaintLocation = "Temple Junction, Ward 4";
-  let complaintDescription = "High-risk public hazard affecting traffic near the junction.";
-  let complaintDepartment = "Municipal Maintenance";
-  let isEmergency = true;
-  let media: ComplaintMediaItem[] = [];
-  let assignments: ComplaintAssignmentItem[] = [];
-  let notes: ComplaintNoteItem[] = [];
-  let aiInsights: ComplaintAiInsights | null = null;
-  let internalTimeline: Array<{ title: string; time: string; note: string; tone: string }> = [
-    {
-      title: "Submitted",
-      time: "Pending",
-      note: "Complaint created by citizen with image and geo-tag.",
-      tone: "bg-civic-primary",
-    },
-  ];
-
-  try {
-    const [complaint, assignmentItems, history, mediaItems, noteItems, aiData] = await Promise.all([
-      getComplaintDetail(id),
-      getComplaintAssignments(id),
-      getComplaintHistory(id),
-      getComplaintMedia(id),
-      getComplaintNotes(id),
-      getComplaintAiInsights(id),
-    ]);
-
-    complaintCode = complaint.complaintCode;
-    complaintStatusValue = complaint.status;
-    complaintStatus = formatStatus(complaint.status);
-    complaintPriority = formatPriority(complaint.priorityLevel);
-    complaintDomain = complaint.domainName ?? complaintDomain;
-    complaintTitle = complaint.title;
-    complaintLocation = complaint.addressLine ?? complaint.landmark ?? complaintLocation;
-    complaintDescription = complaint.description ?? complaintDescription;
-    complaintDepartment = complaint.departmentName ?? complaintDepartment;
-    isEmergency = complaint.isEmergency;
-    assignments = assignmentItems;
-    media = mediaItems;
-    notes = noteItems;
-    aiInsights = aiData;
-
-    if (history.length > 0) {
-      internalTimeline = history.map((entry: ComplaintStatusHistoryItem) => ({
-        title: formatStatus(entry.newStatus),
-        time: formatDateTime(entry.createdAt),
-        note: entry.changeReason ?? `Complaint moved to ${formatStatus(entry.newStatus)}.`,
-        tone: timelineTone(entry.newStatus),
-      }));
-    }
-  } catch {
-    // Keep fallback values when backend is unavailable.
-  }
-
-  const complaintMeta = [
-    { label: "Complaint ID", value: complaintCode },
-    { label: "Current status", value: complaintStatus },
-    { label: "Priority", value: complaintPriority },
-    { label: "Domain", value: complaintDomain },
-  ];
-
-  const complaintContext = [
-    `Issue: ${complaintTitle}`,
-    `Location: ${complaintLocation}`,
-    `Likely department: ${complaintDepartment}`,
-    complaintDescription,
-  ];
-
-  const routingDecisionItems = [
-    `Current queue owner: ${assignments[0]?.departmentName ?? complaintDepartment}`,
-    `Operational mode: ${isEmergency ? "Emergency escalation path" : "Standard civic workflow"}`,
-    `Priority rationale: ${getPriorityRationale(complaintPriority, isEmergency)}`,
-    `Routing confidence: ${getRoutingConfidence(complaintDomain, assignments, complaintDepartment)}`,
-    `Current action state: ${getOperationalState(complaintStatus, assignments)}`,
-  ];
-
-  return (
-    <AppShell>
-      <section className="grid gap-6 rounded-[2rem] bg-civic-primary px-6 py-8 text-white shadow-civic lg:grid-cols-[1.08fr_0.92fr] lg:px-8">
-        <div className="space-y-4">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-white/75">Internal complaint view</p>
-          <h1 className="text-4xl font-semibold tracking-tight">Manage one complaint from triage to resolution.</h1>
-          <p className="max-w-2xl text-sm leading-7 text-white/80">
-            Review context, route the work, assign the right team, and move the complaint through the next action.
-          </p>
-        </div>
-
-        <div className="grid gap-4 sm:grid-cols-2">
-          {complaintMeta.map((item) => (
-            <div key={item.label} className="rounded-3xl border border-white/15 bg-white/10 p-5 backdrop-blur">
-              <p className="text-sm font-semibold uppercase tracking-[0.16em] text-white/75">{item.label}</p>
-              <p className="mt-3 text-xl font-semibold text-white">{item.value}</p>
-            </div>
-          ))}
-        </div>
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-[1.12fr_0.88fr]">
-        <div className="space-y-6">
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <SectionHeader eyebrow="Complaint context" icon={ClipboardList} title="Citizen submission details" />
-
-            <div className="mt-5 space-y-3">
-              {complaintContext.map((item) => (
-                <div key={item} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm leading-6 text-civic-text">
-                  {item}
-                </div>
-              ))}
-            </div>
-          </section>
-
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <SectionHeader eyebrow="Lifecycle" icon={Clock3} iconClassName="bg-civic-primary text-white" title="Internal status timeline" />
-
-            <div className="mt-6 space-y-5">
-              {internalTimeline.map((entry, index) => (
-                <div key={`${entry.title}-${entry.time}-${index}`} className="grid gap-4 md:grid-cols-[auto_1fr] md:gap-5">
-                  <div className="flex items-start gap-4 md:flex-col md:items-center">
-                    <div className={["mt-1 h-4 w-4 rounded-full", entry.tone].join(" ")} />
-                    {index !== internalTimeline.length - 1 ? <div className="hidden h-16 w-px bg-slate-200 md:block" /> : null}
-                  </div>
-                  <div className="rounded-3xl bg-slate-50 p-5">
-                    <div className="flex flex-wrap items-center justify-between gap-3">
-                      <h3 className="text-lg font-semibold text-civic-text">{entry.title}</h3>
-                      <div className="inline-flex items-center gap-2 rounded-full bg-white px-3 py-2 text-xs font-semibold text-slate-700">
-                        <Clock3 className="h-4 w-4" />
-                        {entry.time}
-                      </div>
-                    </div>
-                    <p className="mt-3 text-sm leading-6 text-civic-muted">{entry.note}</p>
-                  </div>
-                </div>
-              ))}
-            </div>
-          </section>
-
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <SectionHeader eyebrow="Internal notes" icon={MessageSquareText} iconClassName="bg-amber-100 text-amber-700" title="Operator-only information" />
-
-            <div className="mt-5">
-              <AdminNotesPanel complaintId={id} initialNotes={notes} operatorId={user.id} />
-            </div>
-          </section>
-
-          <AdminAssignmentHistory assignments={assignments} />
-        </div>
-
-        <div className="space-y-6">
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <SectionHeader eyebrow="Priority and routing" icon={ShieldAlert} iconClassName="bg-red-100 text-civic-danger" title="Department decision block" />
-
-            <div className="mt-5 space-y-3">
-              {routingDecisionItems.map((item) => (
-                <div key={item} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm leading-6 text-civic-text">
-                  {item}
-                </div>
-              ))}
-            </div>
-
-            <div className="mt-5">
-              <AdminAssignAction complaintId={id} suggestedDepartment={complaintDepartment} operatorId={user.id} />
-            </div>
-          </section>
-
-          <ComplaintAiPanel insights={aiInsights} />
-
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <SectionHeader eyebrow="Actions" icon={UserCog} title="Operator workflow controls" />
-
-            <div className="mt-5 space-y-3">
-              {internalActions.map((action) => (
-                <div key={action} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm leading-6 text-civic-text">
-                  {action}
-                </div>
-              ))}
-            </div>
-
-            <div className="mt-5">
-              <AdminStatusActions complaintId={id} currentStatus={complaintStatusValue} operatorId={user.id} />
-            </div>
-          </section>
-
-          <ComplaintMediaGallery
-            items={media}
-            title="Complaint evidence"
-            emptyLabel="No evidence has been uploaded for this complaint yet."
-          />
-
-          <ResolutionProofUploader complaintId={id} uploadedBy={user.id} label="Attach final proof from operations" />
-
-          <section className="rounded-[2rem] border border-emerald-200 bg-emerald-50 p-6 shadow-sm">
-            <div className="flex items-start gap-3">
-              <CheckCircle2 className="mt-0.5 h-5 w-5 text-emerald-700" />
-              <div>
-                <h2 className="text-lg font-semibold text-emerald-950">Internal-only context</h2>
-                <p className="mt-2 text-sm leading-6 text-emerald-900/85">
-                  Notes, routing context, and assignment controls stay visible only to internal teams.
-                </p>
-              </div>
-            </div>
-          </section>
-        </div>
-      </section>
-
-      <section className="flex flex-wrap items-center justify-between gap-4 rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-        <div className="space-y-2">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Queue navigation</p>
-          <h2 className="text-2xl font-semibold text-civic-text">Jump back to the queue or move into emergency operations.</h2>
-          <p className="max-w-2xl text-sm leading-6 text-civic-muted">
-            Use the queue to continue triage work, or switch to emergency reporting when a fast-response situation needs immediate handling.
-          </p>
-        </div>
-
-        <div className="flex flex-wrap gap-3">
-          <Link
-            className="inline-flex rounded-full border border-slate-200 px-5 py-3 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-            href="/dashboard/complaints"
-          >
-            Back to queue
-          </Link>
-          <Link
-            className="inline-flex items-center gap-2 rounded-full bg-slate-900 px-5 py-3 text-sm font-semibold text-white transition hover:-translate-y-0.5"
-            href="/emergency"
-          >
-            Open emergency reporting
-            <ArrowRight className="h-4 w-4" />
-          </Link>
-        </div>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/dashboard/complaints/page.tsx

@@ -1,113 +0,0 @@
-import { AppShell } from "@/components/app-shell";
-import {
-  DashboardQueueClient,
-  type QueueComplaintCard,
-} from "@/components/dashboard-queue-client";
-import { getAllComplaints } from "@/lib/api";
-import { requireRole } from "@/lib/auth";
-
-const filterGroups = [
-  {
-    title: "Status" as const,
-    options: ["All", "Submitted", "Assigned", "In Progress", "Resolved", "Reopened"],
-  },
-  {
-    title: "Priority" as const,
-    options: ["All", "P1 Critical", "P2 High", "P3 Medium", "P4 Low"],
-  },
-  {
-    title: "Domain" as const,
-    options: ["All", "Roads", "Sanitation", "Water", "Electrical", "Infrastructure", "Environment"],
-  },
-];
-
-const fallbackComplaints: QueueComplaintCard[] = [
-  {
-    id: "CP-2026-00141",
-    complaintCode: "CP-2026-00141",
-    title: "Open manhole on high-traffic road",
-    domain: "Public Infrastructure and Amenities",
-    status: "Submitted",
-    priority: "P1 Critical",
-    department: "Municipal Maintenance",
-    location: "Temple Junction, Ward 4",
-    updatedAt: "5 minutes ago",
-    submittedAt: new Date(Date.now() - 5 * 60 * 1000).toISOString(),
-  },
-  {
-    id: "CP-2026-00139",
-    complaintCode: "CP-2026-00139",
-    title: "Live wire hanging near bus stop",
-    domain: "Electrical Hazard",
-    status: "Assigned",
-    priority: "P1 Critical",
-    department: "Electrical Safety Response",
-    location: "Bus Stand Road, Ward 9",
-    updatedAt: "12 minutes ago",
-    submittedAt: new Date(Date.now() - 12 * 60 * 1000).toISOString(),
-  },
-  {
-    id: "CP-2026-00124",
-    complaintCode: "CP-2026-00124",
-    title: "Sewage overflow near market entrance",
-    domain: "Water Supply, Sewerage, and Drainage",
-    status: "In Progress",
-    priority: "P2 High",
-    department: "Water and Sewerage",
-    location: "Market Road, Ward 12",
-    updatedAt: "1 hour ago",
-    submittedAt: new Date(Date.now() - 60 * 60 * 1000).toISOString(),
-  },
-];
-
-function formatStatus(status: string) {
-  return status
-    .split("_")
-    .map((part) => part.charAt(0).toUpperCase() + part.slice(1))
-    .join(" ");
-}
-
-function formatPriority(priority: string) {
-  switch (priority) {
-    case "P1":
-      return "P1 Critical";
-    case "P2":
-      return "P2 High";
-    case "P3":
-      return "P3 Medium";
-    default:
-      return "P4 Low";
-  }
-}
-
-export default async function DashboardComplaintsPage() {
-  const user = await requireRole(["department_operator", "municipal_admin"]);
-  let complaints: QueueComplaintCard[] = fallbackComplaints;
-
-  try {
-    const apiComplaints = await getAllComplaints();
-
-    if (apiComplaints.length > 0) {
-      complaints = apiComplaints.map((complaint) => ({
-        id: complaint.id,
-        complaintCode: complaint.complaintCode,
-        title: complaint.title,
-        domain: complaint.domainName ?? "Unclassified",
-        status: formatStatus(complaint.status),
-        priority: formatPriority(complaint.priorityLevel),
-        department: complaint.departmentName ?? "Department pending",
-        location: complaint.addressLine ?? complaint.landmark ?? "Location pending",
-        updatedAt: new Date(complaint.submittedAt).toLocaleString(),
-        submittedAt: complaint.submittedAt,
-      }));
-    }
-  } catch {
-    complaints = fallbackComplaints;
-  }
-
-  return (
-    <AppShell>
-      <DashboardQueueClient complaints={complaints} filterGroups={filterGroups} operatorId={user.id} />
-    </AppShell>
-  );
-}

civic-platform/app/dashboard/page.tsx

@@ -1,257 +0,0 @@
-import Link from "next/link";
-import {
-  ArrowRight,
-  Building2,
-  Clock3,
-  MapPinned,
-  Siren,
-  TimerReset,
-} from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-import { EmptyState } from "@/components/empty-state";
-import { LiveSyncBadge } from "@/components/live-sync-badge";
-import { PriorityBadge } from "@/components/priority-badge";
-import { requireRole } from "@/lib/auth";
-import { getDashboardSummary, type DashboardSummary } from "@/lib/api";
-
-const focusItems = [
-  "Urgent complaints",
-  "Unaccepted assignments",
-  "SLA breaches",
-  "Pending field updates",
-];
-
-export default async function DashboardPage() {
-  await requireRole(["department_operator", "municipal_admin"]);
-
-  const fallbackSummary: DashboardSummary = {
-    overview: {
-      openComplaints: 184,
-      criticalComplaints: 7,
-      slaRisk: 19,
-      resolvedToday: 42,
-    },
-    urgentQueue: [
-      {
-        id: "sample-urgent-1",
-        complaintCode: "CP-2026-00141",
-        title: "Open manhole on high-traffic road",
-        domainName: "Public Infrastructure and Amenities",
-        priorityLevel: "P1",
-        location: "Temple Junction, Ward 4",
-        submittedAt: new Date().toISOString(),
-      },
-      {
-        id: "sample-urgent-2",
-        complaintCode: "CP-2026-00139",
-        title: "Live wire hanging near bus stop",
-        domainName: "Electrical Hazard",
-        priorityLevel: "P1",
-        location: "Bus Stand Road, Ward 9",
-        submittedAt: new Date().toISOString(),
-      },
-    ],
-    departmentWorkload: [
-      { departmentName: "Roads and Public Works", pendingCount: 31 },
-      { departmentName: "Sanitation and Solid Waste", pendingCount: 28 },
-      { departmentName: "Water and Sewerage", pendingCount: 44 },
-      { departmentName: "Electrical and Street Lighting", pendingCount: 22 },
-    ],
-  };
-
-  let summary: DashboardSummary = fallbackSummary;
-
-  try {
-    summary = await getDashboardSummary();
-  } catch {
-    summary = fallbackSummary;
-  }
-
-  const overviewStats = [
-    { label: "Open complaints", value: String(summary.overview.openComplaints), tone: "text-civic-text" },
-    { label: "Critical", value: String(summary.overview.criticalComplaints), tone: "text-civic-danger" },
-    { label: "SLA risk", value: String(summary.overview.slaRisk), tone: "text-amber-700" },
-    { label: "Resolved today", value: String(summary.overview.resolvedToday), tone: "text-emerald-700" },
-  ];
-
-  return (
-    <AppShell>
-      <section className="relative overflow-hidden rounded-[2.5rem] bg-gradient-to-br from-[#09090b] via-civic-primary to-[#1e3a8a] px-8 py-10 text-white shadow-civic lg:px-10 lg:py-12">
-        <div className="absolute -left-32 -top-32 h-96 w-96 rounded-full bg-white/5 blur-[100px]" />
-        <div className="relative flex flex-wrap items-end justify-between gap-6">
-          <div className="space-y-4">
-            <p className="text-sm font-bold uppercase tracking-[0.25em] text-white/70">Operations</p>
-            <h1 className="text-5xl font-extrabold tracking-tight">Command Center</h1>
-          </div>
-          <div className="flex flex-wrap items-center gap-4">
-            <LiveSyncBadge label="Live Refresh" />
-            <Link
-              className="group inline-flex items-center gap-2 rounded-full border border-white/20 bg-white/5 px-6 py-3.5 text-sm font-semibold text-white backdrop-blur-md transition hover:border-white/40 hover:bg-white/10"
-              href="/dashboard/analytics"
-            >
-              Analytics
-              <ArrowRight className="h-4 w-4 transition-transform group-hover:translate-x-1" />
-            </Link>
-            <Link
-              className="group inline-flex items-center gap-2 rounded-full bg-white px-6 py-3.5 text-sm font-bold text-civic-primary shadow-xl transition hover:-translate-y-0.5 hover:shadow-2xl"
-              href="/dashboard/complaints"
-            >
-              Open Queue
-              <ArrowRight className="h-4 w-4 transition-transform group-hover:translate-x-1" />
-            </Link>
-          </div>
-        </div>
-
-        <div className="relative mt-8 grid gap-5 sm:grid-cols-2 xl:grid-cols-4">
-          {overviewStats.map((stat) => (
-            <div key={stat.label} className="group rounded-[2rem] border border-white/15 bg-white/10 p-6 backdrop-blur-xl transition hover:bg-white/15">
-              <p className="text-xs font-bold uppercase tracking-[0.2em] text-white/60">{stat.label}</p>
-              <p className={["mt-4 text-4xl font-extrabold tracking-tight", stat.tone.replace("text-civic-text", "text-white").replace("text-civic-danger", "text-rose-400").replace("text-amber-700", "text-amber-400").replace("text-emerald-700", "text-emerald-400")].join(" ")}>{stat.value}</p>
-            </div>
-          ))}
-        </div>
-      </section>
-
-      <section className="grid gap-6 xl:grid-cols-[1.1fr_0.9fr]">
-        <section className="rounded-[2.5rem] border border-slate-200 bg-white/80 p-8 shadow-glass backdrop-blur-3xl transition hover:shadow-glass-hover">
-          <div className="flex flex-wrap items-center justify-between gap-4">
-            <div>
-              <p className="text-sm font-bold uppercase tracking-[0.25em] text-civic-secondary">Urgent queue</p>
-              <h2 className="mt-2 text-3xl font-extrabold text-slate-900">Priority Incidents</h2>
-            </div>
-            <div className="inline-flex animate-pulse items-center gap-2 rounded-full bg-rose-100 px-4 py-2 text-sm font-bold text-rose-700">
-              <Siren className="h-4 w-4" />
-              Live Feed
-            </div>
-          </div>
-
-          <div className="mt-8 space-y-5">
-            {summary.urgentQueue.length === 0 ? (
-              <EmptyState
-                description="Critical complaints will appear here as soon as they enter the queue."
-                icon={Siren}
-                title="No urgent complaints right now"
-              />
-            ) : (
-              summary.urgentQueue.map((item) => (
-                <article key={item.id} className="group relative overflow-hidden rounded-[2rem] border-2 border-rose-100 bg-gradient-to-br from-rose-50 to-white p-6 shadow-sm transition-all hover:-translate-y-1 hover:border-rose-200 hover:shadow-xl">
-                  <div className="absolute right-0 top-0 h-32 w-32 -translate-y-8 translate-x-8 rounded-full bg-rose-200/50 blur-3xl transition group-hover:bg-rose-300/50" />
-                  <div className="relative flex flex-wrap items-start justify-between gap-4">
-                    <div className="space-y-3">
-                      <div className="flex flex-wrap items-center gap-3">
-                        <span className="rounded-full bg-white px-3.5 py-1 text-xs font-bold text-slate-700 shadow-sm">
-                          {item.complaintCode}
-                        </span>
-                        <PriorityBadge priority={`${item.priorityLevel} ${item.priorityLevel === "P1" ? "Critical" : item.priorityLevel === "P2" ? "High" : item.priorityLevel === "P3" ? "Medium" : "Low"}`} />
-                      </div>
-                      <h3 className="text-2xl font-bold text-slate-900">{item.title}</h3>
-                      <p className="text-sm font-medium text-slate-500">{item.domainName ?? "Unclassified"}</p>
-                    </div>
-
-                    <div className="rounded-full bg-white/80 px-4 py-2 text-xs font-bold text-rose-700 shadow-sm backdrop-blur-md">
-                      {new Date(item.submittedAt).toLocaleString()}
-                    </div>
-                  </div>
-
-                  <div className="relative mt-5 flex flex-wrap items-center gap-4 text-sm font-medium text-slate-600">
-                    <div className="inline-flex items-center gap-2">
-                      <MapPinned className="h-4 w-4 text-slate-400" />
-                      {item.location ?? "Location pending"}
-                    </div>
-                  </div>
-
-                  <div className="relative mt-6">
-                    <Link
-                      className="group/btn inline-flex items-center gap-2 rounded-full bg-slate-900 px-6 py-3 text-sm font-bold text-white shadow-md transition hover:bg-slate-800 hover:shadow-lg"
-                      href={`/dashboard/complaints/${item.id}`}
-                    >
-                      Open Incident
-                      <ArrowRight className="h-4 w-4 transition-transform group-hover/btn:translate-x-1" />
-                    </Link>
-                  </div>
-                </article>
-              ))
-            )}
-          </div>
-        </section>
-
-        <div className="space-y-6">
-          <section className="rounded-[2.5rem] border border-slate-200 bg-white/80 p-8 shadow-glass backdrop-blur-3xl transition hover:shadow-glass-hover">
-            <div className="flex items-center gap-4">
-              <div className="flex h-14 w-14 items-center justify-center rounded-2xl bg-civic-secondary/15 text-civic-secondary shadow-inner">
-                <Building2 className="h-6 w-6" />
-              </div>
-              <div>
-                <p className="text-sm font-bold uppercase tracking-[0.2em] text-civic-secondary">Departments</p>
-                <h2 className="text-2xl font-extrabold text-slate-900">Current Workload</h2>
-              </div>
-            </div>
-
-            <div className="mt-8 space-y-4">
-              {summary.departmentWorkload.length === 0 ? (
-                <EmptyState
-                  description="Department workload will appear here once complaints are assigned into active queues."
-                  icon={Building2}
-                  title="No department workload yet"
-                />
-              ) : (
-                summary.departmentWorkload.map((item) => (
-                  <div key={item.departmentName} className="group rounded-3xl border border-slate-100 bg-white p-5 shadow-sm transition hover:-translate-y-1 hover:border-slate-200 hover:shadow-md">
-                    <div className="flex items-center justify-between gap-4">
-                      <h3 className="text-lg font-bold text-slate-800">{item.departmentName}</h3>
-                      <span className="rounded-full bg-slate-100 px-4 py-1.5 text-xs font-bold text-slate-700 transition group-hover:bg-civic-secondary group-hover:text-white">
-                        {item.pendingCount} pending
-                      </span>
-                    </div>
-                  </div>
-                ))
-              )}
-            </div>
-          </section>
-
-          <section className="rounded-[2.5rem] border border-slate-200 bg-white/80 p-8 shadow-glass backdrop-blur-3xl transition hover:shadow-glass-hover">
-            <div className="flex items-center gap-4">
-              <div className="flex h-14 w-14 items-center justify-center rounded-2xl bg-amber-100 text-amber-600 shadow-inner">
-                <TimerReset className="h-6 w-6" />
-              </div>
-              <div>
-                <p className="text-sm font-bold uppercase tracking-[0.2em] text-civic-secondary">Focus</p>
-                <h2 className="text-2xl font-extrabold text-slate-900">Immediate Attention</h2>
-              </div>
-            </div>
-
-            <div className="mt-8 grid gap-4 sm:grid-cols-2">
-              {focusItems.map((item) => (
-                <div key={item} className="rounded-2xl border border-slate-100 bg-white px-5 py-4 text-sm font-bold text-slate-700 shadow-sm transition hover:border-slate-200 hover:shadow-md">
-                  {item}
-                </div>
-              ))}
-            </div>
-          </section>
-
-          <section className="overflow-hidden rounded-[2.5rem] bg-gradient-to-br from-civic-primary to-blue-900 p-8 text-white shadow-xl transition hover:shadow-2xl">
-            <div className="flex items-center gap-4">
-              <div className="flex h-14 w-14 items-center justify-center rounded-2xl bg-white/20 shadow-inner backdrop-blur-md">
-                <Clock3 className="h-6 w-6 text-white" />
-              </div>
-              <div>
-                <p className="text-sm font-bold uppercase tracking-[0.2em] text-white/70">Queue</p>
-                <h2 className="text-2xl font-extrabold">Continue Operations</h2>
-              </div>
-            </div>
-
-            <div className="mt-8">
-              <Link
-                className="group inline-flex items-center gap-3 rounded-full bg-white px-7 py-4 text-sm font-bold text-civic-primary shadow-lg transition hover:-translate-y-1 hover:shadow-xl"
-                href="/dashboard/complaints"
-              >
-                Go to Complaint Queue
-                <ArrowRight className="h-5 w-5 transition-transform group-hover:translate-x-1" />
-              </Link>
-            </div>
-          </section>
-        </div>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/emergency/page.tsx

@@ -1,176 +0,0 @@
-import Link from "next/link";
-import { AlertTriangle, Flame, RadioTower, ShieldAlert, Siren, Waves, Zap } from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-
-const emergencyTypes = [
-  {
-    title: "Fire",
-    summary: "Fire outbreak, smoke, electrical fire, or public flame hazard.",
-    icon: Flame,
-  },
-  {
-    title: "Flood",
-    summary: "Flooding, dangerous water accumulation, or rapid overflow.",
-    icon: Waves,
-  },
-  {
-    title: "Electrical Hazard",
-    summary: "Live wire, transformer blast, or severe public electrical risk.",
-    icon: Zap,
-  },
-  {
-    title: "Rescue / Disaster",
-    summary: "Collapse, storm damage, trapped people, or multi-agency incident.",
-    icon: RadioTower,
-  },
-];
-
-const emergencyRules = [
-  "Emergency reports should take fewer steps than standard complaints.",
-  "Location must be captured first or confirmed manually.",
-  "Priority should default to P1 unless the complaint is invalid.",
-  "The system should route directly to the emergency queue.",
-];
-
-const minimalFields = [
-  "Emergency type",
-  "Photo or short video",
-  "Current location or exact pin",
-  "Short description of danger",
-  "Optional contact number",
-];
-
-export default function EmergencyPage() {
-  return (
-    <AppShell>
-      <section className="grid gap-6 rounded-[2rem] bg-civic-danger px-6 py-8 text-white shadow-civic lg:grid-cols-[1.08fr_0.92fr] lg:px-8">
-        <div className="space-y-4">
-          <div className="inline-flex items-center gap-2 rounded-full bg-white/10 px-4 py-2 text-sm font-medium text-white/90">
-            <Siren className="h-4 w-4" />
-            Emergency reporting flow
-          </div>
-          <h1 className="text-4xl font-semibold tracking-tight">Use the fastest possible flow for urgent public danger.</h1>
-          <p className="max-w-2xl text-sm leading-7 text-white/85">
-            Report fire, flood, electrical danger, or rescue situations with the fewest possible steps so the response team can act quickly.
-          </p>
-        </div>
-
-        <div className="rounded-[1.75rem] border border-white/15 bg-white/10 p-5 backdrop-blur">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-white/75">Default response behavior</p>
-          <div className="mt-4 space-y-3">
-            {[
-              "Priority set to P1 Critical",
-              "Emergency queue routing",
-              "Immediate operator visibility",
-              "Stronger notification path",
-            ].map((item) => (
-              <div key={item} className="rounded-2xl bg-white/10 px-4 py-3 text-sm font-medium text-white">
-                {item}
-              </div>
-            ))}
-          </div>
-        </div>
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-[1.02fr_0.98fr]">
-        <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-          <div className="flex flex-wrap items-start justify-between gap-4">
-            <div>
-              <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Emergency type</p>
-              <h2 className="mt-2 text-2xl font-semibold text-civic-text">Choose the urgent incident category</h2>
-            </div>
-            <div className="rounded-full bg-red-50 px-4 py-2 text-sm font-semibold text-red-700">
-              High priority flow
-            </div>
-          </div>
-
-          <div className="mt-6 grid gap-4 md:grid-cols-2">
-            {emergencyTypes.map(({ title, summary, icon: Icon }) => (
-              <button
-                key={title}
-                type="button"
-                className="group rounded-3xl border border-red-100 bg-red-50/50 p-5 text-left transition duration-200 hover:-translate-y-1 hover:border-civic-danger hover:bg-white hover:shadow-civic"
-              >
-                <div className="flex items-start justify-between gap-4">
-                  <div className="flex h-12 w-12 items-center justify-center rounded-2xl bg-white text-civic-danger">
-                    <Icon className="h-6 w-6" />
-                  </div>
-                  <span className="rounded-full bg-white px-3 py-1 text-xs font-semibold text-civic-danger">Select</span>
-                </div>
-                <h3 className="mt-4 text-lg font-semibold text-civic-text">{title}</h3>
-                <p className="mt-2 text-sm leading-6 text-civic-muted">{summary}</p>
-              </button>
-            ))}
-          </div>
-        </section>
-
-        <div className="space-y-6">
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <div className="flex items-center gap-3">
-              <div className="flex h-11 w-11 items-center justify-center rounded-2xl bg-civic-danger/10 text-civic-danger">
-                <ShieldAlert className="h-5 w-5" />
-              </div>
-              <div>
-                <p className="text-sm font-semibold uppercase tracking-[0.16em] text-civic-secondary">Form scope</p>
-                <h2 className="text-xl font-semibold text-civic-text">Minimal fields for emergency submission</h2>
-              </div>
-            </div>
-
-            <div className="mt-5 space-y-3">
-              {minimalFields.map((field) => (
-                <div key={field} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm font-medium text-civic-text">
-                  {field}
-                </div>
-              ))}
-            </div>
-          </section>
-
-          <section className="rounded-[2rem] border border-amber-200 bg-amber-50 p-6 shadow-sm">
-            <div className="flex items-start gap-3">
-              <AlertTriangle className="mt-0.5 h-5 w-5 text-amber-700" />
-              <div>
-                <h2 className="text-lg font-semibold text-amber-950">Emergency reporting principles</h2>
-                <p className="mt-2 text-sm leading-6 text-amber-900/85">
-                  This flow stays shorter than normal reporting and focuses only on what responders need first.
-                </p>
-              </div>
-            </div>
-
-            <div className="mt-5 space-y-3">
-              {emergencyRules.map((rule) => (
-                <div key={rule} className="rounded-2xl bg-white/75 px-4 py-3 text-sm leading-6 text-amber-950">
-                  {rule}
-                </div>
-              ))}
-            </div>
-          </section>
-        </div>
-      </section>
-
-      <section className="flex flex-wrap items-center justify-between gap-4 rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-        <div>
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Switch reporting modes</p>
-          <h2 className="mt-2 text-2xl font-semibold text-civic-text">Return to the normal report flow or operations dashboard.</h2>
-          <p className="mt-2 max-w-2xl text-sm leading-6 text-civic-muted">
-            Use the standard reporting flow for non-emergency complaints, or return to the dashboard to monitor active work.
-          </p>
-        </div>
-
-        <div className="flex flex-wrap gap-3">
-          <Link
-            className="inline-flex rounded-full border border-slate-200 px-5 py-3 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-            href="/report"
-          >
-            Back to normal report flow
-          </Link>
-          <Link
-            className="inline-flex rounded-full bg-slate-900 px-5 py-3 text-sm font-semibold text-white transition hover:-translate-y-0.5"
-            href="/dashboard"
-          >
-            Return to dashboard
-          </Link>
-        </div>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/globals.css

@@ -1,61 +0,0 @@
-@tailwind base;
-@tailwind components;
-@tailwind utilities;
-@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');
-@import "mapbox-gl/dist/mapbox-gl.css";
-
-:root {
-  color-scheme: light;
-}
-
-html {
-  scroll-behavior: smooth;
-}
-
-body {
-  margin: 0;
-  min-height: 100vh;
-  background: 
-    radial-gradient(circle at top left, rgba(20, 184, 166, 0.08), transparent 45%),
-    radial-gradient(circle at bottom right, rgba(15, 76, 129, 0.08), transparent 40%),
-    linear-gradient(to bottom, #f8fafc, #f1f5f9);
-  background-attachment: fixed;
-  color: #0f172a;
-  font-family: 'Inter', Arial, Helvetica, sans-serif;
-  letter-spacing: -0.015em;
-  overflow-x: hidden;
-  -webkit-font-smoothing: antialiased;
-}
-
-/* Premium Scrollbar */
-::-webkit-scrollbar {
-  width: 8px;
-  height: 8px;
-}
-
-::-webkit-scrollbar-track {
-  background: transparent;
-}
-
-::-webkit-scrollbar-thumb {
-  background: rgba(100, 116, 139, 0.3);
-  border-radius: 10px;
-}
-
-::-webkit-scrollbar-thumb:hover {
-  background: rgba(100, 116, 139, 0.5);
-}
-
-* {
-  box-sizing: border-box;
-}
-
-a {
-  color: inherit;
-  text-decoration: none;
-}
-
-a {
-  color: inherit;
-  text-decoration: none;
-}

civic-platform/app/layout.tsx

@@ -1,19 +0,0 @@
-import type { Metadata } from "next";
-import "./globals.css";
-
-export const metadata: Metadata = {
-  title: "Civic Platform",
-  description: "Crowdsourced civic issue reporting and resolution system",
-};
-
-export default function RootLayout({
-  children,
-}: Readonly<{
-  children: React.ReactNode;
-}>) {
-  return (
-    <html lang="en">
-      <body suppressHydrationWarning>{children}</body>
-    </html>
-  );
-}

civic-platform/app/login/page.tsx

@@ -1,40 +0,0 @@
-import { redirect } from "next/navigation";
-import { ShieldCheck } from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-import { LoginForm } from "@/components/login-form";
-import { getCurrentUser } from "@/lib/auth";
-
-export default async function LoginPage() {
-  const user = await getCurrentUser();
-
-  if (user) {
-    redirect(user.role === "citizen" ? "/complaints" : user.role === "field_officer" ? "/tasks" : "/dashboard");
-  }
-
-  return (
-    <AppShell>
-      <div className="mx-auto flex min-h-[75vh] w-full max-w-[420px] flex-col justify-center py-10 px-4 sm:px-0">
-        <div className="mb-8 flex flex-col items-center text-center">
-          <div className="mb-6 flex h-16 w-16 items-center justify-center rounded-[1.5rem] bg-gradient-to-br from-civic-primary to-[#0b5d87] text-white shadow-xl shadow-civic-primary/20">
-            <ShieldCheck className="h-8 w-8" />
-          </div>
-          <h1 className="text-3xl font-extrabold tracking-tight text-slate-900">
-            Welcome back
-          </h1>
-          <p className="mt-2 text-base text-slate-500">
-            Sign in or create an account to participate
-          </p>
-        </div>
-
-        <div className="relative w-full">
-          {/* Subtle background glow */}
-          <div className="absolute -inset-1 rounded-[2.5rem] bg-gradient-to-br from-civic-primary/15 via-transparent to-civic-secondary/10 blur-xl"></div>
-          
-          <div className="relative rounded-[2.5rem] border border-white/60 bg-white/70 p-6 shadow-2xl shadow-sky-900/5 backdrop-blur-2xl sm:p-8">
-            <LoginForm />
-          </div>
-        </div>
-      </div>
-    </AppShell>
-  );
-}

civic-platform/app/map/page.tsx

@@ -1,59 +0,0 @@
-import { AppShell } from "@/components/app-shell";
-import { IssueMapBoard } from "@/components/issue-map-board";
-import { getCurrentUser } from "@/lib/auth";
-import {
-  getMapComplaints,
-  getPublicHotspots,
-  type ComplaintHotspotItem,
-  type ComplaintMapItem,
-} from "@/lib/api";
-
-const fallbackComplaints: ComplaintMapItem[] = [];
-const fallbackHotspots: ComplaintHotspotItem[] = [];
-
-export default async function MapPage() {
-  const user = await getCurrentUser();
-  const mapboxToken = process.env.MAPBOX_TOKEN ?? process.env.NEXT_PUBLIC_MAPBOX_TOKEN;
-  const isOperationsView =
-    user?.role === "department_operator" || user?.role === "municipal_admin" || user?.role === "field_officer";
-
-  let complaints = fallbackComplaints;
-  let hotspots = fallbackHotspots;
-
-  try {
-    [complaints, hotspots] = await Promise.all([
-      getMapComplaints({ publicOnly: !isOperationsView }),
-      getPublicHotspots(),
-    ]);
-  } catch {
-    complaints = fallbackComplaints;
-    hotspots = fallbackHotspots;
-  }
-
-  return (
-    <AppShell>
-      <section className="space-y-3">
-        <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">
-          {isOperationsView ? "Operations map" : "Public map"}
-        </p>
-        <h1 className="text-4xl font-semibold tracking-tight text-civic-text">
-          {isOperationsView
-            ? "Monitor live civic issue activity with city-wide visibility."
-            : "Explore active civic issues and hotspots across the city."}
-        </h1>
-        <p className="max-w-3xl text-sm leading-7 text-civic-muted">
-          {isOperationsView
-            ? "Use the live operations map to spot workload clusters, emergency incidents, and active complaint zones."
-            : "Residents can browse public-safe complaint activity, see active clusters, and understand where issues are already being addressed."}
-        </p>
-      </section>
-
-      <IssueMapBoard
-        complaints={complaints}
-        hotspots={hotspots}
-        mapboxToken={mapboxToken}
-        mode={isOperationsView ? "operations" : "public"}
-      />
-    </AppShell>
-  );
-}

civic-platform/app/notifications/page.tsx

@@ -1,35 +0,0 @@
-import { AppShell } from "@/components/app-shell";
-import { LiveSyncBadge } from "@/components/live-sync-badge";
-import { NotificationCenter } from "@/components/notification-center";
-import { requireUser } from "@/lib/auth";
-import { getNotifications, type ComplaintNotificationItem } from "@/lib/api";
-
-const fallbackNotifications: ComplaintNotificationItem[] = [];
-
-export default async function NotificationsPage() {
-  const user = await requireUser();
-  let notifications = fallbackNotifications;
-
-  try {
-    notifications = await getNotifications(user.id);
-  } catch {
-    notifications = fallbackNotifications;
-  }
-
-  return (
-    <AppShell>
-      <section className="space-y-3">
-        <div className="flex flex-wrap items-center justify-between gap-3">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Notifications</p>
-          <LiveSyncBadge label="Inbox live refresh" />
-        </div>
-        <h1 className="text-4xl font-semibold tracking-tight text-civic-text">See the latest updates on your work and complaints.</h1>
-        <p className="max-w-3xl text-sm leading-7 text-civic-muted">
-          Assignment, field progress, reopening, and citizen verification updates appear here.
-        </p>
-      </section>
-
-      <NotificationCenter notifications={notifications} userId={user.id} />
-    </AppShell>
-  );
-}

civic-platform/app/page.tsx

@@ -1,15 +0,0 @@
-import { DomainGrid } from "@/components/domain-grid";
-import { Hero } from "@/components/hero";
-import { AppShell } from "@/components/app-shell";
-
-export default function Home() {
-  return (
-    <AppShell>
-      <Hero />
-
-      <section id="domains" className="py-6">
-        <DomainGrid />
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/report/location/page.tsx

@@ -1,170 +0,0 @@
-import Link from "next/link";
-import { Crosshair, MapPinned, Navigation, ShieldAlert, Sparkles } from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-import { FlowSteps } from "@/components/flow-steps";
-
-const steps = ["Choose domain", "Add evidence", "Confirm location", "Review", "Submit"];
-
-const locationChecks = [
-  "Use current GPS for the quickest routing path.",
-  "If GPS is weak, move the map pin to the exact road, lane, or landmark.",
-  "Mention a nearby landmark so field staff can find the problem faster.",
-  "Emergency incidents should be pinned as precisely as possible.",
-];
-
-const locationFields = [
-  "Latitude and longitude",
-  "Resolved address",
-  "Ward or zone",
-  "Nearby landmark",
-  "Road or locality name",
-  "Manual pin adjustment status",
-];
-
-export default function ReportLocationPage() {
-  return (
-    <AppShell>
-      <section className="space-y-6">
-        <div className="space-y-3">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Report flow</p>
-          <h1 className="text-4xl font-semibold tracking-tight text-civic-text">Confirm the issue location</h1>
-          <p className="max-w-3xl text-sm leading-7 text-civic-muted">
-            This step helps the system assign the correct ward, identify the responsible department, and improve
-            routing accuracy for field teams.
-          </p>
-        </div>
-
-        <FlowSteps currentStep={3} steps={steps} />
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-[1.15fr_0.85fr]">
-        <div className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm sm:p-8">
-          <div className="flex flex-wrap items-start justify-between gap-4">
-            <div className="space-y-2">
-              <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Step 3</p>
-              <h2 className="text-2xl font-semibold text-civic-text">Map and address confirmation</h2>
-              <p className="max-w-2xl text-sm leading-6 text-civic-muted">
-                In the MVP, this screen should open the user location, show a map preview, and let the citizen correct
-                the pin before moving to review.
-              </p>
-            </div>
-            <div className="rounded-full bg-slate-100 px-4 py-2 text-sm font-semibold text-slate-700">
-              Routing-ready
-            </div>
-          </div>
-
-          <div className="mt-6 rounded-[1.75rem] border border-slate-200 bg-slate-50 p-5">
-            <div className="flex items-center gap-3">
-              <div className="flex h-12 w-12 items-center justify-center rounded-2xl bg-civic-primary text-white">
-                <MapPinned className="h-6 w-6" />
-              </div>
-              <div>
-                <p className="text-sm font-semibold uppercase tracking-[0.16em] text-civic-secondary">Interactive map</p>
-                <h3 className="text-lg font-semibold text-civic-text">Pinned complaint location</h3>
-              </div>
-            </div>
-
-            <div className="mt-5 flex min-h-[22rem] items-center justify-center rounded-[1.5rem] border border-dashed border-slate-300 bg-[linear-gradient(135deg,rgba(15,76,129,0.05),rgba(20,184,166,0.08))] p-6 text-center">
-              <div className="max-w-md space-y-3">
-                <div className="mx-auto flex h-14 w-14 items-center justify-center rounded-full bg-white shadow-sm">
-                  <Navigation className="h-6 w-6 text-civic-primary" />
-                </div>
-                <h4 className="text-xl font-semibold text-civic-text">Map preview placeholder</h4>
-                <p className="text-sm leading-6 text-civic-muted">
-                  This area will use Leaflet with OpenStreetMap tiles, current location detection, drag-to-adjust pin,
-                  and reverse geocoding for address confirmation.
-                </p>
-              </div>
-            </div>
-
-            <div className="mt-5 flex flex-wrap gap-3">
-              <button
-                type="button"
-                className="inline-flex items-center gap-2 rounded-full bg-civic-primary px-5 py-3 text-sm font-semibold text-white transition hover:-translate-y-0.5"
-              >
-                <Crosshair className="h-4 w-4" />
-                Use current location
-              </button>
-              <button
-                type="button"
-                className="inline-flex items-center gap-2 rounded-full border border-slate-200 bg-white px-5 py-3 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-              >
-                <MapPinned className="h-4 w-4" />
-                Adjust map pin
-              </button>
-            </div>
-          </div>
-        </div>
-
-        <div className="space-y-6">
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <div className="flex items-center gap-3">
-              <div className="flex h-11 w-11 items-center justify-center rounded-2xl bg-civic-secondary/15 text-civic-secondary">
-                <Sparkles className="h-5 w-5" />
-              </div>
-              <div>
-                <p className="text-sm font-semibold uppercase tracking-[0.16em] text-civic-secondary">Stored data</p>
-                <h2 className="text-xl font-semibold text-civic-text">Location fields for the complaint</h2>
-              </div>
-            </div>
-
-            <div className="mt-5 grid gap-3">
-              {locationFields.map((field) => (
-                <div key={field} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm font-medium text-civic-text">
-                  {field}
-                </div>
-              ))}
-            </div>
-          </section>
-
-          <section className="rounded-[2rem] border border-amber-200 bg-amber-50 p-6 shadow-sm">
-            <div className="flex items-start gap-3">
-              <ShieldAlert className="mt-0.5 h-5 w-5 text-amber-700" />
-              <div>
-                <h2 className="text-lg font-semibold text-amber-950">Accuracy matters for emergency routing</h2>
-                <p className="mt-2 text-sm leading-6 text-amber-900/85">
-                  A precise location helps responders find the incident faster, especially in flood, fire, collapse,
-                  or live wire complaints.
-                </p>
-              </div>
-            </div>
-
-            <div className="mt-5 space-y-3">
-              {locationChecks.map((item) => (
-                <div key={item} className="rounded-2xl bg-white/70 px-4 py-3 text-sm leading-6 text-amber-950">
-                  {item}
-                </div>
-              ))}
-            </div>
-          </section>
-        </div>
-      </section>
-
-      <section className="flex flex-wrap items-center justify-between gap-4 rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-        <div>
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Next step</p>
-          <h2 className="mt-2 text-2xl font-semibold text-civic-text">Review complaint details before submission</h2>
-          <p className="mt-2 max-w-2xl text-sm leading-6 text-civic-muted">
-            After location is confirmed, the user should see a review screen with domain, evidence, location, and the
-            initial routing preview.
-          </p>
-        </div>
-
-        <div className="flex flex-wrap gap-3">
-          <Link
-            className="inline-flex rounded-full border border-slate-200 px-5 py-3 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-            href="/report"
-          >
-            Back to report
-          </Link>
-          <Link
-            className="inline-flex rounded-full bg-civic-primary px-5 py-3 text-sm font-semibold text-white transition hover:-translate-y-0.5"
-            href="/report/review"
-          >
-            Continue to review
-          </Link>
-        </div>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/report/page.tsx

@@ -1,27 +0,0 @@
-import { AppShell } from "@/components/app-shell";
-import { ReportForm } from "@/components/report-form";
-import { requireRole } from "@/lib/auth";
-
-export default async function ReportIssuePage() {
-  const user = await requireRole(["citizen"]);
-
-  return (
-    <AppShell>
-      <div className="mx-auto max-w-3xl space-y-8 pt-8">
-        <div className="text-center space-y-4">
-          <p className="text-sm font-bold uppercase tracking-[0.2em] text-civic-secondary">
-            Citizen Reporting
-          </p>
-          <h1 className="text-4xl font-extrabold tracking-tight text-slate-900 sm:text-5xl">
-            File a Report
-          </h1>
-          <p className="mx-auto max-w-xl text-lg text-slate-500">
-            Tell us what happened and where. We will get it to the right department.
-          </p>
-        </div>
-
-        <ReportForm citizenId={user.id} />
-      </div>
-    </AppShell>
-  );
-}

civic-platform/app/report/review/page.tsx

@@ -1,165 +0,0 @@
-import Link from "next/link";
-import { AlertTriangle, CheckCircle2, ChevronRight, ClipboardList, LocateFixed, ShieldAlert } from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-import { FlowSteps } from "@/components/flow-steps";
-
-const steps = ["Choose domain", "Add evidence", "Confirm location", "Review", "Submit"];
-
-const reviewSections = [
-  {
-    icon: ClipboardList,
-    title: "Complaint summary",
-    items: [
-      "Selected domain: Water Supply, Sewerage, and Drainage",
-      "Likely sub-problem: Sewage overflow",
-      "Urgency hint: High public impact",
-      "Citizen note: Overflow near market entrance and bus stop",
-    ],
-  },
-  {
-    icon: LocateFixed,
-    title: "Location confirmation",
-    items: [
-      "Coordinates captured from device",
-      "Address resolved from map pin",
-      "Ward and routing zone ready",
-      "Nearby landmark noted for field staff",
-    ],
-  },
-  {
-    icon: CheckCircle2,
-    title: "Evidence attached",
-    items: [
-      "1 photo uploaded",
-      "0 video clips",
-      "Optional voice note available for later support",
-      "Media summary ready for department review",
-    ],
-  },
-];
-
-const routingPreview = [
-  "Primary department: Water and Sewerage",
-  "Secondary support: Drainage unit if monsoon overflow is detected",
-  "Initial priority: P2 High",
-  "Notification path: citizen confirmation after submission",
-];
-
-const submitChecks = [
-  "Location is correct",
-  "Complaint is within city jurisdiction",
-  "Media is safe and relevant",
-  "Description is clear enough for field response",
-];
-
-export default function ReportReviewPage() {
-  return (
-    <AppShell>
-      <section className="space-y-6">
-        <div className="space-y-3">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Report flow</p>
-          <h1 className="text-4xl font-semibold tracking-tight text-civic-text">Review before final submission</h1>
-          <p className="max-w-3xl text-sm leading-7 text-civic-muted">
-            Check the issue details, location, and evidence once more before sending the complaint to the city team.
-          </p>
-        </div>
-
-        <FlowSteps currentStep={4} steps={steps} />
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-[1.12fr_0.88fr]">
-        <div className="space-y-6">
-          {reviewSections.map(({ icon: Icon, title, items }) => (
-            <section key={title} className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-              <div className="flex items-center gap-3">
-                <div className="flex h-11 w-11 items-center justify-center rounded-2xl bg-civic-secondary/15 text-civic-secondary">
-                  <Icon className="h-5 w-5" />
-                </div>
-              <div>
-                  <p className="text-sm font-semibold uppercase tracking-[0.16em] text-civic-secondary">Summary</p>
-                  <h2 className="text-xl font-semibold text-civic-text">{title}</h2>
-              </div>
-              </div>
-
-              <div className="mt-5 grid gap-3">
-                {items.map((item) => (
-                  <div key={item} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm leading-6 text-civic-text">
-                    {item}
-                  </div>
-                ))}
-              </div>
-            </section>
-          ))}
-        </div>
-
-        <div className="space-y-6">
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-            <div className="flex items-center gap-3">
-              <div className="flex h-11 w-11 items-center justify-center rounded-2xl bg-civic-primary text-white">
-                <ShieldAlert className="h-5 w-5" />
-              </div>
-              <div>
-                <p className="text-sm font-semibold uppercase tracking-[0.16em] text-civic-secondary">Routing preview</p>
-                <h2 className="text-xl font-semibold text-civic-text">What the system will do next</h2>
-              </div>
-            </div>
-
-            <div className="mt-5 space-y-3">
-              {routingPreview.map((item) => (
-                <div key={item} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm leading-6 text-civic-text">
-                  {item}
-                </div>
-              ))}
-            </div>
-          </section>
-
-          <section className="rounded-[2rem] border border-amber-200 bg-amber-50 p-6 shadow-sm">
-            <div className="flex items-start gap-3">
-              <AlertTriangle className="mt-0.5 h-5 w-5 text-amber-700" />
-              <div>
-                <h2 className="text-lg font-semibold text-amber-950">Final checks before submission</h2>
-                <p className="mt-2 text-sm leading-6 text-amber-900/85">
-                  A quick final check helps the city team act faster and reduces follow-up questions.
-                </p>
-              </div>
-            </div>
-
-            <div className="mt-5 space-y-3">
-              {submitChecks.map((item) => (
-                <div key={item} className="rounded-2xl bg-white/75 px-4 py-3 text-sm font-medium text-amber-950">
-                  {item}
-                </div>
-              ))}
-            </div>
-          </section>
-        </div>
-      </section>
-
-      <section className="flex flex-wrap items-center justify-between gap-4 rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-        <div>
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Submit complaint</p>
-          <h2 className="mt-2 text-2xl font-semibold text-civic-text">Ready to create the complaint record</h2>
-          <p className="mt-2 max-w-2xl text-sm leading-6 text-civic-muted">
-            Once submitted, your complaint will receive an ID and move into review, routing, and department assignment.
-          </p>
-        </div>
-
-        <div className="flex flex-wrap gap-3">
-          <Link
-            className="inline-flex rounded-full border border-slate-200 px-5 py-3 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-            href="/report/location"
-          >
-            Back to location
-          </Link>
-          <Link
-            className="inline-flex items-center gap-2 rounded-full bg-civic-primary px-5 py-3 text-sm font-semibold text-white transition hover:-translate-y-0.5"
-            href="/report/success"
-          >
-            Submit complaint
-            <ChevronRight className="h-4 w-4" />
-          </Link>
-        </div>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/report/success/page.tsx

@@ -1,173 +0,0 @@
-import Link from "next/link";
-import { ArrowRight, CheckCircle2, Clock3, Hash, MapPinned, ShieldCheck } from "lucide-react";
-import { AppShell } from "@/components/app-shell";
-import { FlowSteps } from "@/components/flow-steps";
-
-const steps = ["Choose domain", "Add evidence", "Confirm location", "Review", "Submit"];
-
-const nextActions = [
-  "Your report is stored with a complaint ID for tracking.",
-  "The first visible status is Submitted.",
-  "Routing and priority decide which department picks it up next.",
-  "You will see updates when the complaint is assigned, worked on, or resolved.",
-];
-
-const summaryCards = [
-  {
-    icon: Hash,
-    label: "Complaint ID",
-    value: "CP-2026-00124",
-  },
-  {
-    icon: Clock3,
-    label: "Current status",
-    value: "Submitted",
-  },
-  {
-    icon: MapPinned,
-    label: "Location state",
-    value: "Geo-tag confirmed",
-  },
-];
-
-type ReportSuccessPageProps = {
-  searchParams?: Promise<{
-    id?: string;
-    code?: string;
-    media?: string;
-  }>;
-};
-
-export default async function ReportSuccessPage({ searchParams }: ReportSuccessPageProps) {
-  const resolvedSearchParams = searchParams ? await searchParams : undefined;
-  const complaintId = resolvedSearchParams?.id ?? "sample-complaint";
-  const complaintCode = resolvedSearchParams?.code ?? "CP-2026-00124";
-  const mediaStatus = resolvedSearchParams?.media ?? "complete";
-
-  return (
-    <AppShell>
-      <section className="space-y-6">
-        <div className="space-y-3">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Report flow</p>
-          <h1 className="text-4xl font-semibold tracking-tight text-civic-text">Complaint submitted successfully</h1>
-          <p className="max-w-3xl text-sm leading-7 text-civic-muted">
-            Your complaint has been recorded. Keep the complaint ID handy and use the tracking page for updates.
-          </p>
-        </div>
-
-        <FlowSteps currentStep={5} steps={steps} />
-      </section>
-
-      <section className="rounded-[2rem] bg-civic-primary px-6 py-8 text-white shadow-civic lg:px-8">
-        <div className="grid gap-8 lg:grid-cols-[1.15fr_0.85fr]">
-          <div className="space-y-5">
-            <div className="flex h-16 w-16 items-center justify-center rounded-3xl bg-white text-civic-primary">
-              <CheckCircle2 className="h-8 w-8" />
-            </div>
-            <div className="space-y-3">
-              <h2 className="text-3xl font-semibold tracking-tight">Your complaint is now in the system.</h2>
-              <p className="max-w-2xl text-sm leading-7 text-white/80">
-                It will now move through review, routing, assignment, and resolution. You can track progress from your
-                complaints page at any time.
-              </p>
-              {mediaStatus === "partial" ? (
-                <p className="rounded-2xl bg-white/10 px-4 py-3 text-sm text-white/90">
-                  Your complaint was submitted, but one or more media files could not be uploaded.
-                </p>
-              ) : null}
-            </div>
-            <div className="flex flex-wrap gap-3">
-              <Link
-                className="inline-flex items-center gap-2 rounded-full bg-white px-5 py-3 text-sm font-semibold text-civic-primary transition hover:-translate-y-0.5"
-                href="/complaints"
-              >
-                View my complaints
-                <ArrowRight className="h-4 w-4" />
-              </Link>
-              <Link
-                className="inline-flex items-center gap-2 rounded-full border border-white/30 px-5 py-3 text-sm font-semibold text-white transition hover:bg-white/10"
-                href={`/complaints/${complaintId}`}
-              >
-                Open complaint detail
-                <ArrowRight className="h-4 w-4" />
-              </Link>
-            </div>
-          </div>
-
-          <div className="grid gap-4">
-            {summaryCards.map(({ icon: Icon, label, value }) => (
-              <div key={label} className="rounded-3xl border border-white/15 bg-white/10 p-5 backdrop-blur">
-                <Icon className="mb-4 h-6 w-6 text-civic-accent" />
-                <p className="text-sm font-semibold uppercase tracking-[0.16em] text-white/75">{label}</p>
-                <p className="mt-2 text-xl font-semibold text-white">
-                  {label === "Complaint ID" ? complaintCode : value}
-                </p>
-              </div>
-            ))}
-          </div>
-        </div>
-      </section>
-
-      <section className="grid gap-6 lg:grid-cols-[1fr_1fr]">
-        <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-          <div className="flex items-center gap-3">
-            <div className="flex h-11 w-11 items-center justify-center rounded-2xl bg-civic-secondary/15 text-civic-secondary">
-              <ShieldCheck className="h-5 w-5" />
-            </div>
-            <div>
-              <p className="text-sm font-semibold uppercase tracking-[0.16em] text-civic-secondary">What happens next</p>
-              <h2 className="text-xl font-semibold text-civic-text">Post-submission workflow</h2>
-            </div>
-          </div>
-
-          <div className="mt-5 space-y-3">
-            {nextActions.map((item) => (
-              <div key={item} className="rounded-2xl bg-slate-50 px-4 py-3 text-sm leading-6 text-civic-text">
-                {item}
-              </div>
-            ))}
-          </div>
-        </section>
-
-          <section className="rounded-[2rem] border border-slate-200 bg-white p-6 shadow-sm">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Helpful shortcuts</p>
-          <h2 className="mt-2 text-2xl font-semibold text-civic-text">What you can do from here</h2>
-          <p className="mt-3 text-sm leading-7 text-civic-muted">
-            You can report another issue, open the complaint detail page, or switch to emergency reporting if the
-            situation has become urgent.
-          </p>
-
-          <div className="mt-6 grid gap-3 sm:grid-cols-2">
-            {[
-              "Complaint ID",
-              "Current status",
-              "Expected next step",
-              "Tracking shortcut",
-              "Submit another issue",
-              "Emergency reporting shortcut",
-            ].map((item) => (
-              <div key={item} className="rounded-2xl border border-slate-200 p-4 text-sm font-medium text-civic-text">
-                {item}
-              </div>
-            ))}
-          </div>
-
-          <div className="mt-6 flex flex-wrap gap-3">
-            <Link
-              className="inline-flex rounded-full border border-slate-200 px-5 py-3 text-sm font-semibold text-slate-700 transition hover:border-civic-primary hover:text-civic-primary"
-              href="/report"
-            >
-              Submit another issue
-            </Link>
-            <Link
-              className="inline-flex rounded-full bg-civic-danger px-5 py-3 text-sm font-semibold text-white transition hover:-translate-y-0.5"
-              href="/emergency"
-            >
-              Emergency reporting
-            </Link>
-          </div>
-        </section>
-      </section>
-    </AppShell>
-  );
-}

civic-platform/app/tasks/page.tsx

@@ -1,35 +0,0 @@
-import { AppShell } from "@/components/app-shell";
-import { FieldTaskBoard } from "@/components/field-task-board";
-import { LiveSyncBadge } from "@/components/live-sync-badge";
-import { requireRole } from "@/lib/auth";
-import { getOfficerAssignments, type ComplaintAssignmentItem } from "@/lib/api";
-
-const fallbackAssignments: ComplaintAssignmentItem[] = [];
-
-export default async function TasksPage() {
-  const user = await requireRole(["field_officer"]);
-  let assignments = fallbackAssignments;
-
-  try {
-    assignments = await getOfficerAssignments(user.id);
-  } catch {
-    assignments = fallbackAssignments;
-  }
-
-  return (
-    <AppShell>
-      <section className="space-y-3">
-        <div className="flex flex-wrap items-center justify-between gap-3">
-          <p className="text-sm font-semibold uppercase tracking-[0.22em] text-civic-secondary">Field operations</p>
-          <LiveSyncBadge label="Task board live refresh" />
-        </div>
-        <h1 className="text-4xl font-semibold tracking-tight text-civic-text">Work through assigned on-ground tasks.</h1>
-        <p className="max-w-3xl text-sm leading-7 text-civic-muted">
-          Accept work, start field action, and mark completion so the complaint lifecycle stays accurate for citizens and operators.
-        </p>
-      </section>
-
-      <FieldTaskBoard assignments={assignments} officerId={user.id} />
-    </AppShell>
-  );
-}

civic-platform/app/template.tsx

@@ -1,16 +0,0 @@
-"use client";
-
-import { motion } from "framer-motion";
-
-export default function Template({ children }: { children: React.ReactNode }) {
-  return (
-    <motion.div
-      initial={{ opacity: 0, y: 15 }}
-      animate={{ opacity: 1, y: 0 }}
-      exit={{ opacity: 0, y: -15 }}
-      transition={{ ease: "circOut", duration: 0.4 }}
-    >
-      {children}
-    </motion.div>
-  );
-}

civic-platform/backend/.env.example

@@ -1,12 +0,0 @@
-PORT=4000
-NODE_ENV=development
-DB_HOST=localhost
-DB_PORT=5432
-DB_NAME=civicpulse
-DB_USER=postgres
-DB_PASSWORD=your_password_here
-DB_SSL=false
-DEMO_AUTH_PASSWORD=civicpulse123
-CORS_ORIGINS=http://localhost:3000
-RATE_LIMIT_WINDOW_MS=60000
-RATE_LIMIT_MAX_REQUESTS=120

civic-platform/backend/README.md

@@ -1,38 +0,0 @@
-# Backend
-
-Node.js and TypeScript backend for the CivicPulse project.
-
-## Quick start
-
-1. Copy `.env.example` to `.env`
-2. Set your PostgreSQL connection values
-3. Create the `civicpulse` database
-4. Apply `sql/001_initial_schema.sql`
-5. Apply `sql/002_seed_core_data.sql`
-6. Run `npm install`
-7. Run `npm run dev`
-
-Alternative local setup:
-
-- Run `npm run db:init` to apply both SQL files using the configured PostgreSQL connection
-
-## Main folders
-
-- `src/config` environment config
-- `src/db` PostgreSQL connection
-- `src/routes` shared routes
-- `src/modules/complaints` complaint APIs
-- `sql` database schema files
-
-## First routes
-
-- `GET /api/health`
-- `GET /api/departments`
-- `GET /api/domains`
-- `GET /api/complaints`
-- `GET /api/complaints/citizen/:citizenId`
-- `GET /api/complaints/:id`
-- `GET /api/complaints/:id/history`
-- `POST /api/complaints`
-- `PATCH /api/complaints/:id/status`
-- `POST /api/complaints/:id/assign`

civic-platform/backend/backend-dev.log

@@ -1,5 +0,0 @@
-
-> civicpulse-backend@0.1.0 dev
-> tsx watch src/server.ts
-
-CivicPulse backend listening on port 4000

civic-platform/backend/backend-run.log

@@ -1,2 +0,0 @@
-CivicPulse backend listening on port 4000
-^C

civic-platform/backend/backend.detached.log

@@ -1 +0,0 @@
-CivicPulse backend listening on port 4000

civic-platform/backend/package-lock.json

@@ -1,1817 +0,0 @@
-{
-  "name": "civicpulse-backend",
-  "version": "0.1.0",
-  "lockfileVersion": 3,
-  "requires": true,
-  "packages": {
-    "": {
-      "name": "civicpulse-backend",
-      "version": "0.1.0",
-      "dependencies": {
-        "cors": "^2.8.5",
-        "dotenv": "^16.4.7",
-        "express": "^4.21.2",
-        "multer": "^2.1.1",
-        "pg": "^8.13.3"
-      },
-      "devDependencies": {
-        "@types/cors": "^2.8.17",
-        "@types/express": "^5.0.1",
-        "@types/multer": "^2.1.0",
-        "@types/node": "^22.13.10",
-        "@types/pg": "^8.11.11",
-        "tsx": "^4.19.3",
-        "typescript": "^5.8.2"
-      }
-    },
-    "node_modules/@esbuild/aix-ppc64": {
-      "version": "0.27.4",
-      "resolved": "https://registry.npmjs.org/@esbuild/aix-ppc64/-/aix-ppc64-0.27.4.tgz",
-      "integrity": "sha512-cQPwL2mp2nSmHHJlCyoXgHGhbEPMrEEU5xhkcy3Hs/O7nGZqEpZ2sUtLaL9MORLtDfRvVl2/3PAuEkYZH0Ty8Q==",
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civic-platform/backend/package.json

@@ -1,30 +0,0 @@
-{
-  "name": "civicpulse-backend",
-  "version": "0.1.0",
-  "private": true,
-  "type": "module",
-  "scripts": {
-    "dev": "tsx watch src/server.ts",
-    "build": "tsc -p tsconfig.json",
-    "start": "node dist/server.js",
-    "db:init": "tsx src/scripts/init-db.ts",
-    "db:seed": "tsx src/scripts/seed-db.ts",
-    "smoke": "tsx src/scripts/smoke-test.ts"
-  },
-  "dependencies": {
-    "cors": "^2.8.5",
-    "dotenv": "^16.4.7",
-    "express": "^4.21.2",
-    "multer": "^2.1.1",
-    "pg": "^8.13.3"
-  },
-  "devDependencies": {
-    "@types/cors": "^2.8.17",
-    "@types/express": "^5.0.1",
-    "@types/multer": "^2.1.0",
-    "@types/node": "^22.13.10",
-    "@types/pg": "^8.11.11",
-    "tsx": "^4.19.3",
-    "typescript": "^5.8.2"
-  }
-}

civic-platform/backend/sql/001_initial_schema.sql

@@ -1,246 +0,0 @@
-CREATE EXTENSION IF NOT EXISTS "pgcrypto";
-
-CREATE TABLE roles (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    name VARCHAR(50) NOT NULL UNIQUE,
-    description TEXT,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE departments (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    name VARCHAR(120) NOT NULL UNIQUE,
-    code VARCHAR(40) NOT NULL UNIQUE,
-    description TEXT,
-    is_emergency BOOLEAN NOT NULL DEFAULT FALSE,
-    is_active BOOLEAN NOT NULL DEFAULT TRUE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE wards (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    name VARCHAR(120) NOT NULL,
-    code VARCHAR(40) NOT NULL UNIQUE,
-    city_name VARCHAR(120) NOT NULL,
-    state_name VARCHAR(120),
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE users (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    full_name VARCHAR(160) NOT NULL,
-    email VARCHAR(160) UNIQUE,
-    phone VARCHAR(20) UNIQUE,
-    password_hash TEXT,
-    role_id UUID NOT NULL REFERENCES roles(id),
-    department_id UUID REFERENCES departments(id),
-    ward_id UUID REFERENCES wards(id),
-    is_active BOOLEAN NOT NULL DEFAULT TRUE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE domains (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    name VARCHAR(120) NOT NULL UNIQUE,
-    description TEXT,
-    is_emergency BOOLEAN NOT NULL DEFAULT FALSE,
-    is_active BOOLEAN NOT NULL DEFAULT TRUE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE sub_problems (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    domain_id UUID NOT NULL REFERENCES domains(id) ON DELETE CASCADE,
-    name VARCHAR(120) NOT NULL,
-    description TEXT,
-    severity_hint VARCHAR(20),
-    is_active BOOLEAN NOT NULL DEFAULT TRUE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    CONSTRAINT unique_sub_problem_per_domain UNIQUE (domain_id, name)
-);
-
-CREATE TABLE complaints (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    complaint_code VARCHAR(40) NOT NULL UNIQUE,
-    citizen_id UUID NOT NULL REFERENCES users(id),
-    domain_id UUID REFERENCES domains(id),
-    sub_problem_id UUID REFERENCES sub_problems(id),
-    title VARCHAR(220) NOT NULL,
-    description TEXT,
-    status VARCHAR(32) NOT NULL,
-    priority_level VARCHAR(2) NOT NULL,
-    is_emergency BOOLEAN NOT NULL DEFAULT FALSE,
-    department_id UUID REFERENCES departments(id),
-    ward_id UUID REFERENCES wards(id),
-    submitted_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    resolved_at TIMESTAMPTZ,
-    closed_at TIMESTAMPTZ,
-    reopened_count INTEGER NOT NULL DEFAULT 0,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    CONSTRAINT complaints_status_check CHECK (
-        status IN (
-            'submitted',
-            'validated',
-            'classified',
-            'prioritized',
-            'assigned',
-            'accepted',
-            'in_progress',
-            'resolved',
-            'citizen_verified',
-            'closed',
-            'escalated',
-            'reopened',
-            'duplicate',
-            'rejected',
-            'on_hold'
-        )
-    ),
-    CONSTRAINT complaints_priority_check CHECK (priority_level IN ('P1', 'P2', 'P3', 'P4'))
-);
-
-CREATE TABLE complaint_locations (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    complaint_id UUID NOT NULL UNIQUE REFERENCES complaints(id) ON DELETE CASCADE,
-    latitude NUMERIC(10, 7) NOT NULL,
-    longitude NUMERIC(10, 7) NOT NULL,
-    address_line TEXT,
-    landmark VARCHAR(220),
-    city_name VARCHAR(120),
-    state_name VARCHAR(120),
-    postal_code VARCHAR(20),
-    ward_id UUID REFERENCES wards(id),
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE complaint_media (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    complaint_id UUID NOT NULL REFERENCES complaints(id) ON DELETE CASCADE,
-    uploaded_by UUID REFERENCES users(id),
-    media_type VARCHAR(20) NOT NULL,
-    file_path TEXT NOT NULL,
-    file_url TEXT,
-    mime_type VARCHAR(120),
-    is_resolution_proof BOOLEAN NOT NULL DEFAULT FALSE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    CONSTRAINT complaint_media_type_check CHECK (media_type IN ('image', 'video', 'audio'))
-);
-
-CREATE TABLE complaint_status_history (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    complaint_id UUID NOT NULL REFERENCES complaints(id) ON DELETE CASCADE,
-    old_status VARCHAR(32),
-    new_status VARCHAR(32) NOT NULL,
-    changed_by UUID REFERENCES users(id),
-    change_reason TEXT,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE assignments (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    complaint_id UUID NOT NULL REFERENCES complaints(id) ON DELETE CASCADE,
-    department_id UUID NOT NULL REFERENCES departments(id),
-    assigned_to_user_id UUID REFERENCES users(id),
-    assigned_by_user_id UUID REFERENCES users(id),
-    assignment_status VARCHAR(20) NOT NULL,
-    assigned_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    accepted_at TIMESTAMPTZ,
-    completed_at TIMESTAMPTZ,
-    notes TEXT,
-    CONSTRAINT assignments_status_check CHECK (
-        assignment_status IN ('assigned', 'accepted', 'in_progress', 'completed', 'reassigned')
-    )
-);
-
-CREATE TABLE routing_rules (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    domain_id UUID REFERENCES domains(id),
-    sub_problem_id UUID REFERENCES sub_problems(id),
-    ward_id UUID REFERENCES wards(id),
-    department_id UUID NOT NULL REFERENCES departments(id),
-    priority_override VARCHAR(2),
-    is_emergency_route BOOLEAN NOT NULL DEFAULT FALSE,
-    is_active BOOLEAN NOT NULL DEFAULT TRUE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    CONSTRAINT routing_rules_priority_check CHECK (priority_override IS NULL OR priority_override IN ('P1', 'P2', 'P3', 'P4'))
-);
-
-CREATE TABLE priority_rules (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    domain_id UUID REFERENCES domains(id),
-    sub_problem_id UUID REFERENCES sub_problems(id),
-    base_priority VARCHAR(2) NOT NULL,
-    near_sensitive_zone_boost INTEGER NOT NULL DEFAULT 0,
-    repeat_complaint_boost INTEGER NOT NULL DEFAULT 0,
-    reopened_boost INTEGER NOT NULL DEFAULT 0,
-    sla_breach_boost INTEGER NOT NULL DEFAULT 0,
-    is_active BOOLEAN NOT NULL DEFAULT TRUE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    CONSTRAINT priority_rules_base_check CHECK (base_priority IN ('P1', 'P2', 'P3', 'P4'))
-);
-
-CREATE TABLE complaint_notes (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    complaint_id UUID NOT NULL REFERENCES complaints(id) ON DELETE CASCADE,
-    author_id UUID REFERENCES users(id),
-    note_type VARCHAR(20) NOT NULL,
-    note_text TEXT NOT NULL,
-    is_internal BOOLEAN NOT NULL DEFAULT TRUE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
-    CONSTRAINT complaint_notes_type_check CHECK (
-        note_type IN ('operator_note', 'field_note', 'citizen_note', 'system_note')
-    )
-);
-
-CREATE TABLE notifications (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    user_id UUID NOT NULL REFERENCES users(id) ON DELETE CASCADE,
-    complaint_id UUID REFERENCES complaints(id) ON DELETE CASCADE,
-    title VARCHAR(220) NOT NULL,
-    message TEXT NOT NULL,
-    notification_type VARCHAR(50) NOT NULL,
-    is_read BOOLEAN NOT NULL DEFAULT FALSE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE feedback (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    complaint_id UUID NOT NULL REFERENCES complaints(id) ON DELETE CASCADE,
-    citizen_id UUID NOT NULL REFERENCES users(id),
-    rating INTEGER CHECK (rating BETWEEN 1 AND 5),
-    comment TEXT,
-    reopen_requested BOOLEAN NOT NULL DEFAULT FALSE,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE TABLE audit_logs (
-    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-    actor_user_id UUID REFERENCES users(id),
-    entity_type VARCHAR(50) NOT NULL,
-    entity_id UUID,
-    action VARCHAR(120) NOT NULL,
-    details JSONB,
-    created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
-);
-
-CREATE INDEX idx_users_role_id ON users(role_id);
-CREATE INDEX idx_users_department_id ON users(department_id);
-CREATE INDEX idx_users_ward_id ON users(ward_id);
-CREATE INDEX idx_sub_problems_domain_id ON sub_problems(domain_id);
-CREATE INDEX idx_complaints_citizen_id ON complaints(citizen_id);
-CREATE INDEX idx_complaints_domain_id ON complaints(domain_id);
-CREATE INDEX idx_complaints_department_id ON complaints(department_id);
-CREATE INDEX idx_complaints_ward_id ON complaints(ward_id);
-CREATE INDEX idx_complaints_status ON complaints(status);
-CREATE INDEX idx_complaints_priority_level ON complaints(priority_level);
-CREATE INDEX idx_complaints_submitted_at ON complaints(submitted_at);
-CREATE INDEX idx_complaint_media_complaint_id ON complaint_media(complaint_id);
-CREATE INDEX idx_complaint_status_history_complaint_id ON complaint_status_history(complaint_id);
-CREATE INDEX idx_assignments_complaint_id ON assignments(complaint_id);
-CREATE INDEX idx_assignments_department_id ON assignments(department_id);
-CREATE INDEX idx_routing_rules_department_id ON routing_rules(department_id);
-CREATE INDEX idx_notifications_user_id ON notifications(user_id);
-CREATE INDEX idx_feedback_complaint_id ON feedback(complaint_id);
-CREATE INDEX idx_audit_logs_actor_user_id ON audit_logs(actor_user_id);

civic-platform/backend/sql/002_seed_core_data.sql

@@ -1,133 +0,0 @@
-INSERT INTO roles (id, name, description)
-VALUES
-    ('10000000-0000-0000-0000-000000000001', 'citizen', 'Citizen user who reports and tracks complaints'),
-    ('10000000-0000-0000-0000-000000000002', 'department_operator', 'Department operator who validates and assigns complaints'),
-    ('10000000-0000-0000-0000-000000000003', 'municipal_admin', 'Municipal administrator with cross-department access'),
-    ('10000000-0000-0000-0000-000000000004', 'field_officer', 'Field officer who executes assigned work on the ground')
-ON CONFLICT (name) DO NOTHING;
-
-INSERT INTO departments (id, name, code, description, is_emergency)
-VALUES
-    ('20000000-0000-0000-0000-000000000001', 'Roads and Public Works', 'roads-public-works', 'Handles roads, potholes, and transport infrastructure issues', FALSE),
-    ('20000000-0000-0000-0000-000000000002', 'Sanitation and Solid Waste', 'sanitation-solid-waste', 'Handles waste collection, garbage overflow, and sanitation complaints', FALSE),
-    ('20000000-0000-0000-0000-000000000003', 'Water and Sewerage', 'water-sewerage', 'Handles water leakage, sewage, and drainage issues', FALSE),
-    ('20000000-0000-0000-0000-000000000004', 'Electrical and Street Lighting', 'electrical-street-lighting', 'Handles streetlight and public electrical complaints', FALSE),
-    ('20000000-0000-0000-0000-000000000005', 'Municipal Maintenance', 'municipal-maintenance', 'Handles open manholes and civic infrastructure maintenance', FALSE),
-    ('20000000-0000-0000-0000-000000000006', 'Disaster Management Authority', 'disaster-management', 'Handles flood, collapse, rescue, and emergency coordination', TRUE)
-ON CONFLICT (code) DO NOTHING;
-
-INSERT INTO wards (id, name, code, city_name, state_name)
-VALUES
-    ('30000000-0000-0000-0000-000000000001', 'Ward 4', 'ward-4', 'Sample City', 'Sample State'),
-    ('30000000-0000-0000-0000-000000000002', 'Ward 8', 'ward-8', 'Sample City', 'Sample State'),
-    ('30000000-0000-0000-0000-000000000003', 'Ward 12', 'ward-12', 'Sample City', 'Sample State')
-ON CONFLICT (code) DO NOTHING;
-
-INSERT INTO domains (id, name, description, is_emergency)
-VALUES
-    ('40000000-0000-0000-0000-000000000001', 'Roads and Transportation', 'Road safety, traffic support, and mobility complaints', FALSE),
-    ('40000000-0000-0000-0000-000000000002', 'Sanitation and Waste Management', 'Waste collection, cleanliness, and sanitation complaints', FALSE),
-    ('40000000-0000-0000-0000-000000000003', 'Water Supply, Sewerage, and Drainage', 'Water access, sewage, and drainage complaints', FALSE),
-    ('40000000-0000-0000-0000-000000000004', 'Street Lighting and Electrical Infrastructure', 'Public lighting and electrical safety complaints', FALSE),
-    ('40000000-0000-0000-0000-000000000005', 'Public Infrastructure and Amenities', 'Maintenance needs for public assets and shared facilities', FALSE),
-    ('40000000-0000-0000-0000-000000000006', 'Environment and Public Health', 'Public hygiene and environmental safety concerns', FALSE),
-    ('40000000-0000-0000-0000-000000000007', 'Fire Emergencies', 'Emergency fire and smoke incidents', TRUE),
-    ('40000000-0000-0000-0000-000000000008', 'Flood and Water Disaster', 'Critical flood and water disaster events', TRUE)
-ON CONFLICT (name) DO NOTHING;
-
-INSERT INTO users (id, full_name, email, phone, password_hash, role_id, department_id, ward_id)
-VALUES
-    (
-        '00000000-0000-0000-0000-000000000001',
-        'Sample Citizen',
-        'citizen@example.com',
-        '9000000001',
-        'dev-placeholder-hash',
-        '10000000-0000-0000-0000-000000000001',
-        NULL,
-        '30000000-0000-0000-0000-000000000003'
-    ),
-    (
-        '11111111-1111-1111-1111-111111111111',
-        'Sample Operator',
-        'operator@example.com',
-        '9000000002',
-        'dev-placeholder-hash',
-        '10000000-0000-0000-0000-000000000002',
-        '20000000-0000-0000-0000-000000000005',
-        '30000000-0000-0000-0000-000000000001'
-    ),
-    (
-        '22222222-2222-2222-2222-222222222222',
-        'Sample Field Officer',
-        'officer@example.com',
-        '9000000003',
-        'dev-placeholder-hash',
-        '10000000-0000-0000-0000-000000000004',
-        '20000000-0000-0000-0000-000000000005',
-        '30000000-0000-0000-0000-000000000001'
-    ),
-    (
-        '22222222-2222-2222-2222-222222222223',
-        'Road Field Officer',
-        'roads.officer@example.com',
-        '9000000004',
-        'dev-placeholder-hash',
-        '10000000-0000-0000-0000-000000000004',
-        '20000000-0000-0000-0000-000000000001',
-        '30000000-0000-0000-0000-000000000001'
-    ),
-    (
-        '22222222-2222-2222-2222-222222222224',
-        'Sanitation Field Officer',
-        'sanitation.officer@example.com',
-        '9000000005',
-        'dev-placeholder-hash',
-        '10000000-0000-0000-0000-000000000004',
-        '20000000-0000-0000-0000-000000000002',
-        '30000000-0000-0000-0000-000000000002'
-    ),
-    (
-        '22222222-2222-2222-2222-222222222225',
-        'Water Field Officer',
-        'water.officer@example.com',
-        '9000000006',
-        'dev-placeholder-hash',
-        '10000000-0000-0000-0000-000000000004',
-        '20000000-0000-0000-0000-000000000003',
-        '30000000-0000-0000-0000-000000000002'
-    ),
-    (
-        '22222222-2222-2222-2222-222222222226',
-        'Electrical Field Officer',
-        'electrical.officer@example.com',
-        '9000000007',
-        'dev-placeholder-hash',
-        '10000000-0000-0000-0000-000000000004',
-        '20000000-0000-0000-0000-000000000004',
-        '30000000-0000-0000-0000-000000000003'
-    )
-ON CONFLICT (email) DO NOTHING;
-
-INSERT INTO routing_rules (domain_id, sub_problem_id, ward_id, department_id, priority_override, is_emergency_route)
-VALUES
-    ('40000000-0000-0000-0000-000000000001', NULL, NULL, '20000000-0000-0000-0000-000000000001', NULL, FALSE),
-    ('40000000-0000-0000-0000-000000000002', NULL, NULL, '20000000-0000-0000-0000-000000000002', NULL, FALSE),
-    ('40000000-0000-0000-0000-000000000003', NULL, NULL, '20000000-0000-0000-0000-000000000003', NULL, FALSE),
-    ('40000000-0000-0000-0000-000000000004', NULL, NULL, '20000000-0000-0000-0000-000000000004', NULL, FALSE),
-    ('40000000-0000-0000-0000-000000000005', NULL, NULL, '20000000-0000-0000-0000-000000000005', 'P1', FALSE),
-    ('40000000-0000-0000-0000-000000000006', NULL, NULL, '20000000-0000-0000-0000-000000000002', NULL, FALSE),
-    ('40000000-0000-0000-0000-000000000007', NULL, NULL, '20000000-0000-0000-0000-000000000006', 'P1', TRUE),
-    ('40000000-0000-0000-0000-000000000008', NULL, NULL, '20000000-0000-0000-0000-000000000006', 'P1', TRUE);
-
-INSERT INTO priority_rules (domain_id, sub_problem_id, base_priority)
-VALUES
-    ('40000000-0000-0000-0000-000000000001', NULL, 'P3'),
-    ('40000000-0000-0000-0000-000000000002', NULL, 'P3'),
-    ('40000000-0000-0000-0000-000000000003', NULL, 'P2'),
-    ('40000000-0000-0000-0000-000000000004', NULL, 'P3'),
-    ('40000000-0000-0000-0000-000000000005', NULL, 'P2'),
-    ('40000000-0000-0000-0000-000000000006', NULL, 'P3'),
-    ('40000000-0000-0000-0000-000000000007', NULL, 'P1'),
-    ('40000000-0000-0000-0000-000000000008', NULL, 'P1')
-ON CONFLICT DO NOTHING;

civic-platform/backend/sql/003_performance_indexes.sql

@@ -1,32 +0,0 @@
-CREATE INDEX IF NOT EXISTS idx_complaints_status_submitted_at
-  ON complaints (status, submitted_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_complaints_department_status
-  ON complaints (department_id, status, submitted_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_complaints_domain_submitted_at
-  ON complaints (domain_id, submitted_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_complaints_priority_status
-  ON complaints (priority_level, status, submitted_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_assignments_assigned_to_status
-  ON assignments (assigned_to_user_id, assignment_status, assigned_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_assignments_complaint_assigned_at
-  ON assignments (complaint_id, assigned_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_notifications_user_read_created
-  ON notifications (user_id, is_read, created_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_status_history_complaint_created
-  ON complaint_status_history (complaint_id, created_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_feedback_complaint_created
-  ON feedback (complaint_id, created_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_notes_complaint_created
-  ON complaint_notes (complaint_id, created_at DESC);
-
-CREATE INDEX IF NOT EXISTS idx_locations_lat_lng
-  ON complaint_locations (latitude, longitude);

civic-platform/backend/sql/README.md

@@ -1,22 +0,0 @@
-# SQL Files
-
-## Current files
-
-- `001_initial_schema.sql`
-- `002_seed_core_data.sql`
-
-## Usage
-
-Apply the schema file to the `civicpulse` PostgreSQL database before running the complaint APIs.
-
-Recommended order:
-
-1. create database
-2. apply `001_initial_schema.sql`
-3. apply `002_seed_core_data.sql`
-4. start backend
-
-Future migrations should continue with:
-
-- `003_...`
-- `004_...`

civic-platform/backend/src/app.ts

@@ -1,48 +0,0 @@
-import fs from "node:fs";
-import path from "node:path";
-import cors from "cors";
-import express from "express";
-import { aiRouter } from "./modules/ai/ai.routes.js";
-import { authRouter } from "./modules/auth/auth.routes.js";
-import { env } from "./config/env.js";
-import { rateLimitMiddleware, securityHeaders } from "./lib/security.js";
-import { complaintRouter } from "./modules/complaints/complaint.routes.js";
-import { departmentRouter } from "./modules/departments/department.routes.js";
-import { domainRouter } from "./modules/domains/domain.routes.js";
-import { userRouter } from "./modules/users/user.routes.js";
-import { healthRouter } from "./routes/health.js";
-
-export function createApp() {
-  const app = express();
-  const uploadsDir = path.resolve(process.cwd(), "uploads");
-
-  fs.mkdirSync(path.join(uploadsDir, "complaints"), { recursive: true });
-
-  app.set("trust proxy", 1);
-  app.use(
-    cors({
-      origin: env.corsOrigins.split(",").map((value) => value.trim()),
-    }),
-  );
-  app.use(securityHeaders);
-  app.use(rateLimitMiddleware);
-  app.use(express.json({ limit: "10mb" }));
-  app.use("/uploads", express.static(uploadsDir));
-
-  app.get("/", (_req, res) => {
-    res.json({
-      name: "civicpulse-backend",
-      message: "CivicPulse backend is running",
-    });
-  });
-
-  app.use("/api/health", healthRouter);
-  app.use("/api/ai", aiRouter);
-  app.use("/api/auth", authRouter);
-  app.use("/api/departments", departmentRouter);
-  app.use("/api/domains", domainRouter);
-  app.use("/api/users", userRouter);
-  app.use("/api/complaints", complaintRouter);
-
-  return app;
-}

civic-platform/backend/src/config/env.ts

@@ -1,28 +0,0 @@
-import dotenv from "dotenv";
-
-dotenv.config();
-
-function requireEnv(name: string, fallback?: string): string {
-  const value = process.env[name] ?? fallback;
-
-  if (!value) {
-    throw new Error(`Missing required environment variable: ${name}`);
-  }
-
-  return value;
-}
-
-export const env = {
-  nodeEnv: requireEnv("NODE_ENV", "development"),
-  port: Number(requireEnv("PORT", "4000")),
-  corsOrigins: requireEnv("CORS_ORIGINS", "http://localhost:3000"),
-  dbHost: requireEnv("DB_HOST", "localhost"),
-  dbPort: Number(requireEnv("DB_PORT", "5432")),
-  dbName: requireEnv("DB_NAME", "civicpulse"),
-  dbUser: requireEnv("DB_USER", "postgres"),
-  dbPassword: requireEnv("DB_PASSWORD"),
-  dbSsl: requireEnv("DB_SSL", "false") === "true",
-  demoAuthPassword: requireEnv("DEMO_AUTH_PASSWORD", "civicpulse123"),
-  rateLimitWindowMs: Number(requireEnv("RATE_LIMIT_WINDOW_MS", "60000")),
-  rateLimitMaxRequests: Number(requireEnv("RATE_LIMIT_MAX_REQUESTS", "120")),
-};

civic-platform/backend/src/db/pool.ts

@@ -1,11 +0,0 @@
-import { Pool } from "pg";
-import { env } from "../config/env.js";
-
-export const db = new Pool({
-  host: env.dbHost,
-  port: env.dbPort,
-  database: env.dbName,
-  user: env.dbUser,
-  password: env.dbPassword,
-  ssl: env.dbSsl ? { rejectUnauthorized: false } : false,
-});

civic-platform/backend/src/lib/audit.ts

@@ -1,29 +0,0 @@
-import { db } from "../db/pool.js";
-
-export async function writeAuditLog(input: {
-  actorUserId?: string | null;
-  entityType: string;
-  entityId?: string | null;
-  action: string;
-  details?: Record<string, unknown>;
-}) {
-  await db.query(
-    `
-      INSERT INTO audit_logs (
-        actor_user_id,
-        entity_type,
-        entity_id,
-        action,
-        details
-      )
-      VALUES ($1, $2, $3, $4, $5::jsonb)
-    `,
-    [
-      input.actorUserId ?? null,
-      input.entityType,
-      input.entityId ?? null,
-      input.action,
-      JSON.stringify(input.details ?? {}),
-    ],
-  );
-}