Spaces:
Sleeping
Sleeping
File size: 8,415 Bytes
181758b 44686b8 726cf7a 44686b8 726cf7a 4f129c9 181758b 9d47369 181758b 9d47369 181758b 220e9f3 d33da97 9d47369 d33da97 55db2c6 726cf7a 220e9f3 4f129c9 220e9f3 4f129c9 220e9f3 44686b8 6f6f46e 551c5bc 44686b8 726cf7a 9d47369 726cf7a 4f129c9 726cf7a 1305932 726cf7a 1305932 726cf7a 55db2c6 4f129c9 55db2c6 1305932 55db2c6 85333b3 4f129c9 85333b3 | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 | """Smoke tests for the SupportDesk environment."""
import importlib
import pytest
import yaml
try:
from fastapi.testclient import TestClient
except RuntimeError:
TestClient = None # type: ignore[assignment]
from graders import grade_case
from models import SupportCaseProgress, SupportDeskAction
from server.supportdesk_environment import SupportDeskEnvironment
from tasks import get_task, list_task_ids
def test_all_tasks_are_registered():
assert list_task_ids() == [
"billing_refund_easy",
"account_takeover_medium",
"api_incident_hard",
"regulated_export_exception_hard",
]
def test_environment_reset_and_state():
env = SupportDeskEnvironment(task_id="billing_refund_easy")
observation = env.reset()
assert observation.task_id == "billing_refund_easy"
assert observation.workflow_stage == "intake"
assert "classify" in observation.required_next_actions
assert observation.current_sla_minutes_remaining == 240
assert env.state.step_count == 0
assert env.state.current_score == 0.15
def test_perfect_solution_grades_full_score():
task = get_task("billing_refund_easy")
env = SupportDeskEnvironment(task_id=task.task_id)
env.reset()
env.step(
SupportDeskAction(
operation="classify",
queue=task.gold_queue,
priority=task.gold_priority,
issue_type=task.gold_issue_type,
)
)
env.step(
SupportDeskAction(
operation="draft_reply",
reply="Refund approved for the duplicate charge and it should arrive within 5-7 business days.",
)
)
env.step(
SupportDeskAction(
operation="add_internal_note",
internal_note="Duplicate charge verified and refund approved.",
)
)
env.step(
SupportDeskAction(
operation="submit",
status=task.gold_status,
resolution_code=task.gold_resolution_code,
)
)
breakdown = grade_case(task, env.state.case)
assert breakdown.total_score == 0.99
def test_max_steps_ends_episode():
env = SupportDeskEnvironment(task_id="billing_refund_easy")
observation = env.reset()
for _ in range(6):
observation = env.step(SupportDeskAction(operation="classify"))
assert observation.done is True
assert env.state.step_count == 6
def test_grade_is_bounded_between_zero_and_one():
task = get_task("regulated_export_exception_hard")
env = SupportDeskEnvironment(task_id=task.task_id)
env.reset()
breakdown = grade_case(task, env.state.case)
assert 0.0 < breakdown.total_score < 1.0
def test_task_specific_graders_are_importable_and_clamped():
from graders import (
AccountTakeoverMediumGrader,
ApiIncidentHardGrader,
BillingRefundEasyGrader,
RegulatedExportExceptionHardGrader,
)
from models import SupportCaseProgress
case = SupportCaseProgress()
scores = [
BillingRefundEasyGrader().grade(case),
AccountTakeoverMediumGrader().grade(case),
ApiIncidentHardGrader().grade(case),
RegulatedExportExceptionHardGrader().grade(case),
]
assert scores == [0.15, 0.01, 0.01, 0.01]
def test_openenv_manifest_graders_are_importable():
manifest = yaml.safe_load(open("openenv.yaml", encoding="utf-8"))
assert "tasks" in manifest
assert len(manifest["tasks"]) >= 4
for task in manifest["tasks"]:
grader_block = task["grader"]
assert isinstance(grader_block, dict)
assert grader_block.get("type") == "llm"
assert isinstance(grader_block.get("prompt_template"), str)
def test_state_includes_episode_id_after_reset():
env = SupportDeskEnvironment(task_id="billing_refund_easy")
env.reset(episode_id="episode-123")
assert env.state.episode_id == "episode-123"
assert env.state.workflow_stage == "intake"
assert "finance_close_risk" in env.state.risk_flags
def test_premature_submit_gets_penalized():
env = SupportDeskEnvironment(task_id="api_incident_hard")
env.reset()
observation = env.step(
SupportDeskAction(
operation="submit",
status="resolved",
resolution_code="incident_opened",
)
)
assert observation.reward < 0
assert observation.done is True
def test_follow_up_arrives_after_wait():
env = SupportDeskEnvironment(task_id="account_takeover_medium")
env.reset()
env.step(
SupportDeskAction(
operation="classify",
queue="trust_and_safety",
priority="urgent",
issue_type="account_compromise",
)
)
observation = env.step(
SupportDeskAction(
operation="request_info",
requested_fields=["workspace_id", "last_successful_login", "billing_email"],
)
)
assert observation.case.customer_follow_up.status == "pending"
observation = env.step(SupportDeskAction(operation="wait"))
assert observation.case.customer_follow_up.status == "partial"
assert "customer_reply_incomplete" in observation.risk_flags
@pytest.mark.skipif(TestClient is None, reason="httpx is not installed for FastAPI TestClient")
def test_http_reset_step_state_are_session_consistent():
from server.app import app
client = TestClient(app)
reset_response = client.post("/reset", json={"episode_id": "http-episode"})
assert reset_response.status_code == 200
reset_payload = reset_response.json()
assert "score" in reset_payload
assert 0.0 < reset_payload["score"] < 1.0
step_response = client.post(
"/step",
json={
"action": {
"operation": "classify",
"queue": "billing_ops",
"priority": "high",
"issue_type": "duplicate_charge",
"status": "new",
"requested_fields": [],
"reply": "",
"internal_note": "",
}
},
)
assert step_response.status_code == 200
step_payload = step_response.json()
assert "score" in step_payload
assert 0.0 < step_payload["score"] < 1.0
state_response = client.get("/state")
assert state_response.status_code == 200
state_payload = state_response.json()
assert state_payload["episode_id"] == "http-episode"
assert state_payload["step_count"] == 1
assert state_payload["case"]["queue"] == "billing_ops"
assert state_payload["case"]["priority"] == "high"
assert state_payload["case"]["issue_type"] == "duplicate_charge"
@pytest.mark.skipif(TestClient is None, reason="httpx is not installed for FastAPI TestClient")
def test_http_explicit_episode_helpers_work():
from server.app import app
client = TestClient(app)
episode_id = "explicit-http-episode"
reset_response = client.post("/reset", json={"episode_id": episode_id})
assert reset_response.status_code == 200
step_response = client.post(
f"/episodes/{episode_id}/step",
json={
"action": {
"operation": "classify",
"queue": "billing_ops",
"priority": "high",
"issue_type": "duplicate_charge",
}
},
)
assert step_response.status_code == 200
step_payload = step_response.json()
assert "score" in step_payload
assert 0.0 < step_payload["score"] < 1.0
state_response = client.get(f"/episodes/{episode_id}/state")
assert state_response.status_code == 200
state_payload = state_response.json()
assert state_payload["episode_id"] == episode_id
assert state_payload["step_count"] == 1
assert state_payload["case"]["queue"] == "billing_ops"
assert state_payload["case"]["priority"] == "high"
assert state_payload["case"]["issue_type"] == "duplicate_charge"
@pytest.mark.skipif(TestClient is None, reason="httpx is not installed for FastAPI TestClient")
def test_http_tasks_include_truthy_grader_field():
from server.app import app
client = TestClient(app)
tasks_response = client.get("/tasks")
assert tasks_response.status_code == 200
payload = tasks_response.json()
assert payload["total_tasks"] >= 4
assert len(payload["tasks"]) >= 4
for task in payload["tasks"]:
assert task["grader"].startswith("graders:")
|