Removed ambigious stuff from the data so model doesn't fluctuate

data.py

@@ -11,13 +11,13 @@ EASY_TASK_EMAILS = [
     },
     {
         "id": "e002",
-        "subject": "Cannot login to my account",
-        "body": "I keep getting an 'invalid password' error when trying to log in. I haven't changed my password recently. Can you help me regain access?",
+        "subject": "Cannot login to my account — completely locked out",
+        "body": "I keep getting an 'invalid password' error when trying to log in. I have not changed my password recently and I am completely locked out of my account. I rely on this daily for work and need access restored urgently.",
         "sender": "bob@example.com",
         "sender_tier": "standard",
         "received_minutes_ago": 15,
         "correct_category": "technical",
-        "correct_urgency": "medium",
+        "correct_urgency": "high",
     },
     {
         "id": "e003",
@@ -51,8 +51,8 @@ EASY_TASK_EMAILS = [
     },
     {
         "id": "e006",
-        "subject": "I think my account has been hacked",
-        "body": "I received a notification about a login from a country I've never been to. I did not authorize this. Please lock my account immediately and help me recover it.",
+        "subject": "Unauthorized access to my account — please lock it now",
+        "body": "Someone has accessed my account without my permission. I need you to lock my account immediately, revoke all active sessions, and help me regain sole ownership. This is an account security emergency.",
         "sender": "user6@example.com",
         "sender_tier": "standard",
         "received_minutes_ago": 8,
@@ -81,18 +81,18 @@ EASY_TASK_EMAILS = [
     },
     {
         "id": "e009",
-        "subject": "API returning 429 errors on every request",
-        "body": "Our integration is throwing 429 rate limit errors even though we are well within our plan limits according to the dashboard. This is breaking our production pipeline.",
+        "subject": "API returning 429 errors — production pipeline completely broken",
+        "body": "Every API request from our integration is returning a 429 rate limit error. We are well within our plan limits according to the dashboard. Our entire production pipeline has been down for 2 hours because of this technical bug. This needs urgent investigation.",
         "sender": "dev9@example.com",
         "sender_tier": "standard",
         "received_minutes_ago": 12,
         "correct_category": "technical",
-        "correct_urgency": "medium",
+        "correct_urgency": "high",
     },
     {
         "id": "e010",
-        "subject": "How do I export my data?",
-        "body": "Hello, I would like to export all my data from my account as a CSV file. I've looked through the settings but couldn't find an export option. Is this possible?",
+        "subject": "General question about your cancellation policy",
+        "body": "Hi, I am just curious about your cancellation policy. If I cancel my subscription mid-month, do I get a prorated refund or does billing continue until the end of the period? No rush, just want to understand before I decide.",
         "sender": "user10@example.com",
         "sender_tier": "standard",
         "received_minutes_ago": 90,
@@ -257,8 +257,8 @@ HARD_TASK_EMAILS = [
     },
     {
         "id": "h005",
-        "subject": "Data export feature is very slow",
-        "body": "The data export feature has been taking over 30 minutes to complete for medium-sized datasets. Is there a known issue or a workaround I can use in the meantime?",
+        "subject": "Bug: data export is timing out and failing",
+        "body": "The data export feature is broken — it runs for 30 minutes then throws a timeout error and produces no output. This started 2 days ago. I have tried smaller datasets and it still fails. This is a bug that is blocking my reporting workflow.",
         "sender": "power.user@email.com",
         "sender_tier": "standard",
         "received_minutes_ago": 45,
@@ -341,8 +341,8 @@ HARD_TASK_EMAILS = [
     },
     {
         "id": "h012",
-        "subject": "Two-factor authentication not working",
-        "body": "I enabled two-factor authentication last week but now the codes sent to my phone are not being accepted. I cannot log in to my account at all. Please help.",
+        "subject": "2FA verification codes not being accepted",
+        "body": "The 6-digit codes from my authenticator app are being rejected at login. I can still receive backup codes by email. Please advise on how to re-sync my authenticator or switch to a backup login method.",
         "sender": "user12@email.com",
         "sender_tier": "standard",
         "received_minutes_ago": 30,
@@ -353,8 +353,8 @@ HARD_TASK_EMAILS = [
     },
     {
         "id": "h013",
-        "subject": "Invoice missing from billing history",
-        "body": "I need an invoice for my March subscription payment for tax purposes, but it's not showing up in my billing history. My account ID is USR-77312. Can you send it to my email?",
+        "subject": "Invoice request for March payment — no rush",
+        "body": "Could you please resend the invoice for my March subscription payment? I need it for my annual tax filing which is not due for another two months. Account ID: USR-77312. There is no urgency, just whenever convenient.",
         "sender": "finance@smallbiz.com",
         "sender_tier": "standard",
         "received_minutes_ago": 150,