---
title: Email Triage Environment
emoji: 📧
colorFrom: blue
colorTo: green
sdk: docker
pinned: false
---

# Email Triage Environment

An RL environment where an AI agent must read incoming emails and classify them into the correct category.

## Task
The agent receives an email (subject + body) and must classify it into one of:
- `billing` — invoices, refunds, payments
- `security` — password resets, login alerts
- `order_update` — shipping, delivery, returns
- `scheduling` — meetings, appointments, calendar
- `promotional` — sales, offers, marketing

## Reward
- `1.0` — correct category
- `0.0` — wrong category

## Tools
- `read_email()` — returns the current email and list of categories
- `classify_email(category)` — submits the agent's answer

## Dataset
25 emails across 5 categories, randomly sampled each episode.