email-triage-env / README.md
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metadata
title: Email Triage Environment
emoji: πŸ“§
colorFrom: blue
colorTo: green
sdk: docker
pinned: false

Email Triage Environment

An RL environment where an AI agent must read incoming emails and classify them into the correct category.

Task

The agent receives an email (subject + body) and must classify it into one of:

  • billing β€” invoices, refunds, payments
  • security β€” password resets, login alerts
  • order_update β€” shipping, delivery, returns
  • scheduling β€” meetings, appointments, calendar
  • promotional β€” sales, offers, marketing

Reward

  • 1.0 β€” correct category
  • 0.0 β€” wrong category

Tools

  • read_email() β€” returns the current email and list of categories
  • classify_email(category) β€” submits the agent's answer

Dataset

25 emails across 5 categories, randomly sampled each episode.