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| SKILLS - ISSHITA KALIA | |
| ======================= | |
| TECHNICAL SKILLS | |
| ---------------- | |
| Data Engineering & ETL: | |
| - ETL Pipeline Development: Expert in designing and implementing end-to-end ETL pipelines for multi-source data integration | |
| - AWS Cloud Platforms: Proficient in AWS services including Redshift, Lambda, S3, and Step Functions for scalable data solutions | |
| - Data Quality Management: Experienced in building automated data validation frameworks and anomaly detection systems | |
| - Multi-Source Data Integration: Skilled at consolidating data from 12+ disparate sources including CRM, prescription claims, and competitive intelligence | |
| - Cloud-Based Architecture: Designed and deployed cloud-based data solutions for enterprise clients | |
| Business Intelligence & Visualization: | |
| - Power BI: Advanced user - built 150+ dashboards for KPI tracking, well metrics, and operational planning | |
| - Tableau: Expert level - designed and optimized 33+ dashboards, achieving 40% faster load times and 20% cost savings | |
| - Dashboard Development: Created 30+ real-time KPI dashboards reducing manual reporting time by 50% | |
| - Data Visualization: Skilled in translating complex data into actionable insights for C-suite leadership | |
| - Self-Service Analytics: Built self-service reporting tools enabling business users to generate reports on-demand | |
| Programming & Databases: | |
| - SQL: Advanced proficiency in writing complex queries for data analysis and transformation | |
| - Python: Experienced in Python for data analysis, ML projects, and automation | |
| - Data Modeling: Designed unified data models consolidating millions of records from multiple sources | |
| Analytics & Insights: | |
| - Salesforce Effectiveness: Deep expertise in sales analytics, territory optimization, and next-best-action frameworks | |
| - KPI Tracking: Developed comprehensive KPI frameworks across sales, operations, and quality metrics | |
| - Real-Time Reporting: Enabled real-time decision-making through live dashboard implementations | |
| - Predictive Analytics: Built forecasting models and scenario planning tools for strategic decision support | |
| - Geospatial Analytics: Experience with clustering algorithms for territory boundary identification | |
| Domain Expertise: | |
| - Pharmaceutical Operations: 3+ years working with Fortune 500 pharma clients on sales effectiveness and commercial analytics | |
| - Healthcare Analytics: Deep understanding of physician engagement, prescription trends, and HCP journey mapping | |
| - Oil & Gas Operations: Experience in well metrics, rig scheduling, and asset performance tracking from Shell role | |
| - Energy Sector: Background in petroleum engineering with practical knowledge of production operations | |
| Process & Workflow Optimization: | |
| - Workflow Analysis: Expert at identifying bottlenecks and inefficiencies in business processes | |
| - Process Automation: Reduced manual effort by 50-85% through strategic automation initiatives | |
| - Version Control: Standardized and enforced version control practices reducing production errors by 50% | |
| - Quality Assurance: Automated QA processes delivering 60% faster validation cycles | |
| - Resource Allocation: Optimized resource allocation improving efficiency by 25% | |
| SOFT SKILLS | |
| ----------- | |
| Leadership & Management: | |
| - Stakeholder Management: Coordinated with 6+ Salesforce Effectiveness Leads and C-suite executives | |
| - Cross-Functional Collaboration: Led projects involving IT, Sales Operations, Commercial Analytics, and Field Leadership | |
| - Team Mentoring: Mentored 7+ analysts on end-to-end process ownership and client alignment | |
| - Change Management: Successfully led organizational change initiatives with 92% compliance rates | |
| - Project Management: Delivered 15+ high-impact launches, surpassing goals by 15% and accelerating timelines by 20% | |
| Communication & Presentation: | |
| - Client Alignment: Strong track record of aligning technical execution with client business strategy | |
| - Executive Reporting: Presented complex analytics to global leadership and C-suite stakeholders | |
| - Training & Development: Conducted training sessions for 50+ users across multiple geographies | |
| - Public Speaking: Invited as guest speaker addressing 350+ students on industry trends | |
| - Documentation: Created comprehensive documentation and knowledge transfer materials | |
| Strategic Thinking: | |
| - Business Strategy Alignment: Synced tech execution with evolving business strategy across 15+ enhancements | |
| - Problem-Solving: Diagnosed and resolved critical delivery bottlenecks through strategic workflow optimization | |
| - Initiative & Ownership: Spearheaded new business unit launches for USD 45 Bn firm | |
| - Data-Driven Decision Making: Enabled strategic decisions through analytics and insights | |
| - Innovation: Initiated quarterly connects bridging client vision with employee impact | |
| Delivery Excellence: | |
| - Client Focus: Won 2024 Outstanding Contribution Award for consistent accuracy and client focus | |
| - Quality & Accuracy: Maintained high standards achieving 99.7% data accuracy across systems | |
| - SLA Management: Boosted SLA adherence by 35% through strategic optimizations | |
| - Timeline Management: Consistently delivered projects ahead of schedule (20-30% timeline acceleration) | |
| - Scalable Solutions: Built reusable frameworks deployed across 4-6+ business units | |
| INDUSTRY KNOWLEDGE | |
| ------------------ | |
| Pharmaceuticals & Life Sciences: | |
| - Commercial Analytics and Sales Effectiveness | |
| - Physician Engagement and HCP Journey Mapping | |
| - Regulatory Reporting and Compliance | |
| - Multi-Channel Marketing and Omnichannel Strategies | |
| - Specialty Pharma and Rare Disease Markets | |
| Energy & Oil/Gas: | |
| - Well Metrics and Production Operations | |
| - Rig Scheduling and Asset Performance | |
| - Enhanced Oil Recovery Techniques | |
| - Sustainability and ESG in Energy Sector | |
| - Process Engineering and Dehydration Systems | |
| Technology & Digital Transformation: | |
| - Cloud Migration and Platform Modernization | |
| - Data Governance and Quality Management | |
| - Sales Technology and CRM Systems | |
| - Business Intelligence and Analytics Platforms | |
| - Automation and Process Digitization | |