feat(update): updating ETAbot

app.py

@@ -45,45 +45,41 @@ def get_invoice_digits(invoice_number: str) -> int:
 
 
 def early_shipping_notes(types: set[ReachyMiniType], invoice_number: str, arrival_date: datetime) -> str:
-    now = datetime.now().replace(hour=0, minute=0, second=0, microsecond=0)
-    notes = []
+    notes = ["📋 **Order-specific notes:**"]
+    is_delayed = arrival_date < datetime.now()
 
     if ReachyMiniType.Lite in types:
-        if now < datetime(2026, 5, 1) and arrival_date > datetime(2026, 4, 30):
-            notes.append(
-                "📬 All Reachy Mini Lite orders will be shipped **late April 2026** "
-                "— yours might arrive before the expected date!"
-            )
+        msg = "📬 All Reachy Mini Lite orders should be shipped by **mid May 2026** at the latest. "
+        if not is_delayed:
+            if arrival_date > datetime(2026, 5, 15):
+                msg += "\nYour shipment might arrive before the expected date!"
+            else:
+                msg += "\n⚠️ Your shipment might be delayed, we apologize for the inconvenience."
+        notes.append(msg)
 
     if ReachyMiniType.Wireless in types:
         inv_num = get_invoice_digits(invoice_number)
         if inv_num < 7000:
-            if now < datetime(2026, 4, 1) and arrival_date > datetime(2026, 3, 31):
-                notes.append(
-                    "📬 Reachy Mini Wireless orders with invoice number before 7000 will be shipped **late March 2026/early April 2026** "
-                    "— yours might arrive before the expected date!"
-                )
-            elif now < datetime(2026, 4, 1) and arrival_date <= datetime(2026, 3, 31):
-                notes.append(
-                    "⚠️ Reachy Mini Wireless orders with invoice number before 7000 will be shipped **late March 2026/early April 2026** "
-                    "— your shipment might be delayed, and we apologize for the inconvenience."
-                )
+            msg = "📬 Reachy Mini Wireless orders with invoice number before 7000 should be shipped by **mid April 2026**. "
+            if not is_delayed:
+                if arrival_date > datetime(2026, 4, 15):
+                    msg += "\nYour shipment might arrive before the expected date!"
+                else:
+                    msg += "\n⚠️ Your shipment might be delayed, we apologize for the inconvenience."
+            notes.append(msg)
         else:
-            if now < datetime(2026, 7, 1) and arrival_date > datetime(2026, 6, 15):
-                notes.append(
-                    "📬 Reachy Mini Wireless orders with invoice number 7000 and above will be shipped **early June 2026** "
-                    "— yours might arrive before the expected date!"
-                )
-            elif now < datetime(2026, 7, 1) and arrival_date <= datetime(2026, 6, 1):
-                notes.append(
-                    "⚠️ There is a chance your Reachy Mini Wireless shipment might be delayed until **early June 2026**. "
-                    "The Wireless version has been trickier to produce due to longer supply times "
-                    "for some components (especially the Raspberry Pi). We apologize for the inconvenience."
-                )
+            msg = "📬 Reachy Mini Wireless orders with invoice number 7000 and above should be shipped by **mid June 2026**. "
+            if not is_delayed:
+                if arrival_date > datetime(2026, 6, 15):
+                    msg += "\nYour shipment might arrive before the expected date!"
+                else:
+                    msg += "\n⚠️ Your shipment might be delayed, we apologize for the inconvenience."
+            notes.append(msg)
 
     notes.append(
         "🔗 You can manage your order through our Stripe customer portal:\n"
-        "https://billing.stripe.com/p/login/7sY5kFal10614vB4W873G00"
+        "https://billing.stripe.com/p/login/7sY5kFal10614vB4W873G00\n\n"
+        "For any questions, contact sales@pollen-robotics.com."
     )
 
     return "\n\n".join(notes)
@@ -117,14 +113,16 @@ def format_eta_result(purchase_date: datetime) -> str:
     today = datetime.now().replace(hour=0, minute=0, second=0, microsecond=0)
     days_until = (arrival_date - today).days
 
-    if days_until < -14:
-        status = "✅ Your Reachy Mini must already have been delivered! Check with your carrier or contact sales@pollen-robotics.com if you haven't received it."
-    elif days_until < 0:
-        status = "⏳ The delivery seems to have been delayed a bit. It should arrive any day now — hang tight!"
-    elif days_until <= 7:
-        status = "🎉 The delivery is right around the corner! Your Reachy Mini will be there very soon."
-    else:
+    if days_until > 0:
         status = f"🚚 Your Reachy Mini is on its way! About **{days_until} days** to go."
+    else:
+        status = (
+            "⏳ The delivery seems to have been delayed a bit. "
+            "High demand and supply chain issues have put pressure on our production, "
+            "and some orders are taking longer than expected. "
+            "We apologize for the inconvenience. "
+        )
+    status += "_Please check the notes below for details on your shipment._"
 
     return (
         f"🗓️ Purchase date: **{purchase_date.strftime('%B %d, %Y')}**\n"
@@ -202,8 +200,6 @@ class DatePickerView(discord.ui.View):
         self._build_day_buttons()
 
     def _build_selects(self):
-        today = datetime.now()
-
         year_options = [
             discord.SelectOption(
                 label=str(y), value=str(y), default=(y == self.year)