Update README.md

README.md

@@ -19,24 +19,23 @@ The system reduces backlog, allows digital appeals, and provides the magistrate
 
 ## ✨ Features
 
-- **Citizen Portal**
+- **Citizen Portal**  
   - View traffic cases by ID  
   - Pay fines digitally  
   - Submit appeals with supporting evidence  
-  - 🌍 Multi-language support:  
-    - English (default)  
+  - 🧓 Friendly to all Malaysians: **Every label, button, and message is shown in 3 languages at once**  
+    - English  
     - Bahasa Melayu  
     - 中文 (Chinese)  
 
-- **Traffic Police Portal** (Bahasa Melayu only 🇲🇾)
+- **Traffic Police Portal**  
   - Create new cases with citizen details, fines, and evidence uploads  
+  - Interface shown in **Bahasa Melayu only** 🇲🇾  
 
-- **Magistrate Portal**
+- **Magistrate Portal**  
   - Review appealed cases in a dashboard  
   - Decide: Approve Appeal / Reject Appeal / Escalate Hearing  
-  - 🌍 Multi-language support:  
-    - English (default)  
-    - Bahasa Melayu  
+  - Interface available in **English or Bahasa Melayu**  
 
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