Update README.md

README.md

@@ -9,44 +9,28 @@ app_file: app.py
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-# 🚦 SwiftCase.ai — Traffic Summons Appeal & Payment Platform
+# 🚦 SwiftCase.ai — Traffic Summons & Appeals Platform
 
-SwiftCase.ai is a prototype platform to **digitize traffic summons appeal and payment in Malaysia**.  
-It allows **citizens**, **PDRM officers**, and **magistrates** to interact with cases online.  
+SwiftCase.ai is a **prototype MVP** designed to handle **traffic summons (saman trafik PDRM)** cases, with multilingual support (English, Bahasa Melayu, Chinese).  
+It simulates the process of viewing a case, submitting an appeal, checking appeal status, and making payments online.
 
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-## 🌟 Features
+## ✨ Features
+- **Citizen Portal** (default view for public users):
+  - Create a new case (summons).
+  - View case details (multilingual, structured output).
+  - Submit an appeal to **PDRM** or **Magistrate**.
+  - View appeal decision (approve/reject/reduced).
+  - Pay fine and receive a digital receipt.
 
-### Citizen Portal
-- **Create Case**: Enter details of your summon ticket (Ticket No., Name, Vehicle No., Address, Location, Offence).
-- **View Case**: Search case by:
-  - Ticket Number (No. Saman)  
-  - OR Name (Nama)  
-  - OR Vehicle Number (No. Kenderaan)  
-- **Submit Appeal**: Send appeal text to **PDRM** or **Magistrate**.
-- **Pay Fine**: Pay fine online and receive a digital receipt.
-- **Trilingual Support**: English, Bahasa Melayu, 中文 — for all citizen interactions.
+- **Pre-seeded mock cases**:
+  - **Ali (K250901234)** → Offence: Wrong lane → **Appeal Approved & Reduced** → RM150.  
+  - **Ah Kow (K250901235)** → Offence: Running red light → **Appeal Rejected** → RM250.  
+  - **Muthu (K250901236)** → Offence: Illegal parking → **Appeal Maintained** → RM100.  
 
-### PDRM Portal (Internal)
-- Officers can confirm or reject AI recommendations on compound fine appeals.
-- Standard fine is RM300; officer may approve reduction or reject.
-
-### Magistrate Portal (Internal)
-- Magistrate can approve, reduce, or cancel fines.
-- AI provides a suggestion, but **human confirmation is always required**.
-
----
-
-## ⚙️ Tech
-
-- **Python 3.10+**
-- **Gradio 5.44.1**
-- **SQLite3** (cases.db — automatically created & seeded with mock data)
+- **Languages**:  
+  - All case details, appeals, and results are displayed in **English**, **Bahasa Melayu**, and **Chinese** side by side.
 
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-## 📦 Project Structure
-
-
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