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Apr 14

You Only Look at Screens: Multimodal Chain-of-Action Agents

Autonomous user interface (UI) agents aim to facilitate task automation by interacting with the user interface without manual intervention. Recent studies have investigated eliciting the capabilities of large language models (LLMs) for effective engagement in diverse environments. To align with the input-output requirement of LLMs, existing approaches are developed under a sandbox setting where they rely on external tools and application-specific APIs to parse the environment into textual elements and interpret the predicted actions. Consequently, those approaches often grapple with inference inefficiency and error propagation risks. To mitigate the challenges, we introduce Auto-UI, a multimodal solution that directly interacts with the interface, bypassing the need for environment parsing or reliance on application-dependent APIs. Moreover, we propose a chain-of-action technique -- leveraging a series of intermediate previous action histories and future action plans -- to help the agent decide what action to execute. We evaluate our approach on a new device-control benchmark AITW with 30K unique instructions, spanning multi-step tasks such as application operation, web searching, and web shopping. Experimental results show that Auto-UI achieves state-of-the-art performance with an action type prediction accuracy of 90% and an overall action success rate of 74%. Code is publicly available at https://github.com/cooelf/Auto-UI.

  • 2 authors
·
Sep 20, 2023

EnterpriseOps-Gym: Environments and Evaluations for Stateful Agentic Planning and Tool Use in Enterprise Settings

Large language models are shifting from passive information providers to active agents intended for complex workflows. However, their deployment as reliable AI workers in enterprise is stalled by benchmarks that fail to capture the intricacies of professional environments, specifically, the need for long-horizon planning amidst persistent state changes and strict access protocols. In this work, we introduce EnterpriseOps-Gym, a benchmark designed to evaluate agentic planning in realistic enterprise settings. Specifically, EnterpriseOps-Gym features a containerized sandbox with 164 database tables and 512 functional tools to mimic real-world search friction. Within this environment, agents are evaluated on 1,150 expert-curated tasks across eight mission-critical verticals (including Customer Service, HR, and IT). Our evaluation of 14 frontier models reveals critical limitations in state-of-the-art models: the top-performing Claude Opus 4.5 achieves only 37.4% success. Further analysis shows that providing oracle human plans improves performance by 14-35 percentage points, pinpointing strategic reasoning as the primary bottleneck. Additionally, agents frequently fail to refuse infeasible tasks (best model achieves 53.9%), leading to unintended and potentially harmful side effects. Our findings underscore that current agents are not yet ready for autonomous enterprise deployment. More broadly, EnterpriseOps-Gym provides a concrete testbed to advance the robustness of agentic planning in professional workflows.

ServiceNow-AI ServiceNow-AI
·
Mar 13 4

Identifying the Risks of LM Agents with an LM-Emulated Sandbox

Recent advances in Language Model (LM) agents and tool use, exemplified by applications like ChatGPT Plugins, enable a rich set of capabilities but also amplify potential risks - such as leaking private data or causing financial losses. Identifying these risks is labor-intensive, necessitating implementing the tools, manually setting up the environment for each test scenario, and finding risky cases. As tools and agents become more complex, the high cost of testing these agents will make it increasingly difficult to find high-stakes, long-tailed risks. To address these challenges, we introduce ToolEmu: a framework that uses an LM to emulate tool execution and enables the testing of LM agents against a diverse range of tools and scenarios, without manual instantiation. Alongside the emulator, we develop an LM-based automatic safety evaluator that examines agent failures and quantifies associated risks. We test both the tool emulator and evaluator through human evaluation and find that 68.8% of failures identified with ToolEmu would be valid real-world agent failures. Using our curated initial benchmark consisting of 36 high-stakes tools and 144 test cases, we provide a quantitative risk analysis of current LM agents and identify numerous failures with potentially severe outcomes. Notably, even the safest LM agent exhibits such failures 23.9% of the time according to our evaluator, underscoring the need to develop safer LM agents for real-world deployment.

  • 9 authors
·
Sep 25, 2023

RedTeamCUA: Realistic Adversarial Testing of Computer-Use Agents in Hybrid Web-OS Environments

Computer-use agents (CUAs) promise to automate complex tasks across operating systems (OS) and the web, but remain vulnerable to indirect prompt injection. Current evaluations of this threat either lack support realistic but controlled environments or ignore hybrid web-OS attack scenarios involving both interfaces. To address this, we propose RedTeamCUA, an adversarial testing framework featuring a novel hybrid sandbox that integrates a VM-based OS environment with Docker-based web platforms. Our sandbox supports key features tailored for red teaming, such as flexible adversarial scenario configuration, and a setting that decouples adversarial evaluation from navigational limitations of CUAs by initializing tests directly at the point of an adversarial injection. Using RedTeamCUA, we develop RTC-Bench, a comprehensive benchmark with 864 examples that investigate realistic, hybrid web-OS attack scenarios and fundamental security vulnerabilities. Benchmarking current frontier CUAs identifies significant vulnerabilities: Claude 3.7 Sonnet | CUA demonstrates an ASR of 42.9%, while Operator, the most secure CUA evaluated, still exhibits an ASR of 7.6%. Notably, CUAs often attempt to execute adversarial tasks with an Attempt Rate as high as 92.5%, although failing to complete them due to capability limitations. Nevertheless, we observe concerning ASRs of up to 50% in realistic end-to-end settings, with the recently released frontier Claude 4 Opus | CUA showing an alarming ASR of 48%, demonstrating that indirect prompt injection presents tangible risks for even advanced CUAs despite their capabilities and safeguards. Overall, RedTeamCUA provides an essential framework for advancing realistic, controlled, and systematic analysis of CUA vulnerabilities, highlighting the urgent need for robust defenses to indirect prompt injection prior to real-world deployment.

  • 7 authors
·
May 27, 2025

Integrating Reinforcement Learning, Action Model Learning, and Numeric Planning for Tackling Complex Tasks

Automated Planning algorithms require a model of the domain that specifies the preconditions and effects of each action. Obtaining such a domain model is notoriously hard. Algorithms for learning domain models exist, yet it remains unclear whether learning a domain model and planning is an effective approach for numeric planning environments, i.e., where states include discrete and numeric state variables. In this work, we explore the benefits of learning a numeric domain model and compare it with alternative model-free solutions. As a case study, we use two tasks in Minecraft, a popular sandbox game that has been used as an AI challenge. First, we consider an offline learning setting, where a set of expert trajectories are available to learn from. This is the standard setting for learning domain models. We used the Numeric Safe Action Model Learning (NSAM) algorithm to learn a numeric domain model and solve new problems with the learned domain model and a numeric planner. We call this model-based solution NSAM_(+p), and compare it to several model-free Imitation Learning (IL) and Offline Reinforcement Learning (RL) algorithms. Empirical results show that some IL algorithms can learn faster to solve simple tasks, while NSAM_(+p) allows solving tasks that require long-term planning and enables generalizing to solve problems in larger environments. Then, we consider an online learning setting, where learning is done by moving an agent in the environment. For this setting, we introduce RAMP. In RAMP, observations collected during the agent's execution are used to simultaneously train an RL policy and learn a planning domain action model. This forms a positive feedback loop between the RL policy and the learned domain model. We demonstrate experimentally the benefits of using RAMP, showing that it finds more efficient plans and solves more problems than several RL baselines.

  • 4 authors
·
Feb 18, 2025 1

CharacterBox: Evaluating the Role-Playing Capabilities of LLMs in Text-Based Virtual Worlds

Role-playing is a crucial capability of Large Language Models (LLMs), enabling a wide range of practical applications, including intelligent non-player characters, digital twins, and emotional companions. Evaluating this capability in LLMs is challenging due to the complex dynamics involved in role-playing, such as maintaining character fidelity throughout a storyline and navigating open-ended narratives without a definitive ground truth. Current evaluation methods, which primarily focus on question-answering or conversational snapshots, fall short of adequately capturing the nuanced character traits and behaviors essential for authentic role-playing. In this paper, we propose CharacterBox, which is a simulation sandbox designed to generate situational fine-grained character behavior trajectories. These behavior trajectories enable a more comprehensive and in-depth evaluation of role-playing capabilities. CharacterBox consists of two main components: the character agent and the narrator agent. The character agent, grounded in psychological and behavioral science, exhibits human-like behaviors, while the narrator agent coordinates interactions between character agents and environmental changes. Additionally, we introduce two trajectory-based methods that leverage CharacterBox to enhance LLM performance. To reduce costs and facilitate the adoption of CharacterBox by public communities, we fine-tune two smaller models, CharacterNR and CharacterRM, as substitutes for GPT API calls, and demonstrate their competitive performance compared to advanced GPT APIs.

  • 8 authors
·
Dec 7, 2024

Securing the Model Context Protocol (MCP): Risks, Controls, and Governance

The Model Context Protocol (MCP) replaces static, developer-controlled API integrations with more dynamic, user-driven agent systems, which also introduces new security risks. As MCP adoption grows across community servers and major platforms, organizations encounter threats that existing AI governance frameworks (such as NIST AI RMF and ISO/IEC 42001) do not yet cover in detail. We focus on three types of adversaries that take advantage of MCP s flexibility: content-injection attackers that embed malicious instructions into otherwise legitimate data; supply-chain attackers who distribute compromised servers; and agents who become unintentional adversaries by over-stepping their role. Based on early incidents and proof-of-concept attacks, we describe how MCP can increase the attack surface through data-driven exfiltration, tool poisoning, and cross-system privilege escalation. In response, we propose a set of practical controls, including per-user authentication with scoped authorization, provenance tracking across agent workflows, containerized sandboxing with input/output checks, inline policy enforcement with DLP and anomaly detection, and centralized governance using private registries or gateway layers. The aim is to help organizations ensure that unvetted code does not run outside a sandbox, tools are not used beyond their intended scope, data exfiltration attempts are detectable, and actions can be audited end-to-end. We close by outlining open research questions around verifiable registries, formal methods for these dynamic systems, and privacy-preserving agent operations.

  • 3 authors
·
Nov 24, 2025

Auditing Games for Sandbagging

Future AI systems could conceal their capabilities ('sandbagging') during evaluations, potentially misleading developers and auditors. We stress-tested sandbagging detection techniques using an auditing game. First, a red team fine-tuned five models, some of which conditionally underperformed, as a proxy for sandbagging. Second, a blue team used black-box, model-internals, or training-based approaches to identify sandbagging models. We found that the blue team could not reliably discriminate sandbaggers from benign models. Black-box approaches were defeated by effective imitation of a weaker model. Linear probes, a model-internals approach, showed more promise but their naive application was vulnerable to behaviours instilled by the red team. We also explored capability elicitation as a strategy for detecting sandbagging. Although Prompt-based elicitation was not reliable, training-based elicitation consistently elicited full performance from the sandbagging models, using only a single correct demonstration of the evaluation task. However the performance of benign models was sometimes also raised, so relying on elicitation as a detection strategy was prone to false-positives. In the short-term, we recommend developers remove potential sandbagging using on-distribution training for elicitation. In the longer-term, further research is needed to ensure the efficacy of training-based elicitation, and develop robust methods for sandbagging detection. We open source our model organisms at https://github.com/AI-Safety-Institute/sandbagging_auditing_games and select transcripts and results at https://huggingface.co/datasets/sandbagging-games/evaluation_logs . A demo illustrating the game can be played at https://sandbagging-demo.far.ai/ .

  • 13 authors
·
Dec 8, 2025

Agent-Diff: Benchmarking LLM Agents on Enterprise API Tasks via Code Execution with State-Diff-Based Evaluation

We present Agent-Diff, a novel benchmarking framework for evaluating agentic Large Language Models (LLMs) on real-world tasks that execute code via external APIs. Agentic LLM performance varies due to differences in models, external tool access, prompt structures, and agentic frameworks. Benchmarks must make fundamental trade-offs between a sandboxed approach that controls for variation in software environments and more ecologically valid approaches employing real services. Agent-Diff attempts to capture the desirable features of both of these approaches by including access to the real API interfaces for software services while sandboxing the environment in which calls are made, processed, and evaluated. This approach relies on two key innovations. The first is a novel state-diff contract, which separates process from outcome - rather than fuzzy trace or parameter matching, we define task success as whether the expected change in environment state was achieved. The second is a novel sandbox that provides a standardized scripting layer that all models use to execute code against external APIs (Slack, Box, Linear, Google Calendar). Thus, we can evaluate different agentic LLMs against a standardized set of contracts using a unified sandbox while still evaluating their performance on real-world service interfaces. Using the Agent-Diff framework, we provide benchmarks for nine LLMs across 224 tasks utilizing enterprise software workflows. In addition, we evaluate the robustness of the framework with ablation experiments to assess the contribution of access to API documentation on benchmark performance. Code and data: https://github.com/agent-diff-bench/agent-diff.

  • 3 authors
·
Feb 11

PostTrainBench: Can LLM Agents Automate LLM Post-Training?

AI agents have become surprisingly proficient at software engineering over the past year, largely due to improvements in reasoning capabilities. This raises a deeper question: can these systems extend their capabilities to automate AI research itself? In this paper, we explore post-training, the critical phase that turns base LLMs into useful assistants. We introduce PostTrainBench to benchmark how well LLM agents can perform post-training autonomously under bounded compute constraints (10 hours on one H100 GPU). We ask frontier agents (e.g., Claude Code with Opus 4.6) to optimize the performance of a base LLM on a particular benchmark (e.g., Qwen3-4B on AIME). Importantly, we do not provide any predefined strategies to the agents and instead give them full autonomy to find necessary information on the web, run experiments, and curate data. We find that frontier agents make substantial progress but generally lag behind instruction-tuned LLMs from leading providers: 23.2% for the best agent vs. 51.1% for official instruction-tuned models. However, agents can exceed instruction-tuned models in targeted scenarios: GPT-5.1 Codex Max achieves 89% on BFCL with Gemma-3-4B vs. 67% for the official model. We also observe several failure modes worth flagging. Agents sometimes engage in reward hacking: training on the test set, downloading existing instruction-tuned checkpoints instead of training their own, and using API keys they find to generate synthetic data without authorization. These behaviors are concerning and highlight the importance of careful sandboxing as these systems become more capable. Overall, we hope PostTrainBench will be useful for tracking progress in AI R&D automation and for studying the risks that come with it. Website and code are available at https://posttrainbench.com/.

  • 7 authors
·
Mar 9