Daily Papers

Current research has explored how Generative AI can support the brainstorming process for content creators, but a gap remains in exploring support-tools for the pre-writing process. Specifically, our research is focused on supporting users in finding topics at the right level of specificity for their audience. This process is called topic scoping. Topic scoping is a cognitively demanding task, requiring users to actively recall subtopics in a given domain. This manual approach also reduces the diversity of subtopics that a user is able to explore. We propose using Large Language Models (LLMs) to support the process of topic scoping by iteratively generating subtopics at increasing levels of specificity: dynamically creating topic hierarchies. We tested three different prompting strategies and found that increasing the amount of context included in the prompt improves subtopic generation by 20 percentage points. Finally, we discuss applications of this research in education, content creation, and product management.

Logo detection has been gaining considerable attention because of its wide range of applications in the multimedia field, such as copyright infringement detection, brand visibility monitoring, and product brand management on social media. In this paper, we introduce LogoDet-3K, the largest logo detection dataset with full annotation, which has 3,000 logo categories, about 200,000 manually annotated logo objects and 158,652 images. LogoDet-3K creates a more challenging benchmark for logo detection, for its higher comprehensive coverage and wider variety in both logo categories and annotated objects compared with existing datasets. We describe the collection and annotation process of our dataset, analyze its scale and diversity in comparison to other datasets for logo detection. We further propose a strong baseline method Logo-Yolo, which incorporates Focal loss and CIoU loss into the state-of-the-art YOLOv3 framework for large-scale logo detection. Logo-Yolo can solve the problems of multi-scale objects, logo sample imbalance and inconsistent bounding-box regression. It obtains about 4% improvement on the average performance compared with YOLOv3, and greater improvements compared with reported several deep detection models on LogoDet-3K. The evaluations on other three existing datasets further verify the effectiveness of our method, and demonstrate better generalization ability of LogoDet-3K on logo detection and retrieval tasks. The LogoDet-3K dataset is used to promote large-scale logo-related research and it can be found at https://github.com/Wangjing1551/LogoDet-3K-Dataset.

The rapid advancement of Large Language Models (LLMs) has opened new opportunities in recommender systems by enabling zero-shot recommendation without conventional training. Despite their potential, most existing works rely solely on users' purchase histories, leaving significant room for improvement by incorporating user-generated textual data, such as reviews and product descriptions. Addressing this gap, we propose PURE, a novel LLM-based recommendation framework that builds and maintains evolving user profiles by systematically extracting and summarizing key information from user reviews. PURE consists of three core components: a Review Extractor for identifying user preferences and key product features, a Profile Updater for refining and updating user profiles, and a Recommender for generating personalized recommendations using the most current profile. To evaluate PURE, we introduce a continuous sequential recommendation task that reflects real-world scenarios by adding reviews over time and updating predictions incrementally. Our experimental results on Amazon datasets demonstrate that PURE outperforms existing LLM-based methods, effectively leveraging long-term user information while managing token limitations.

Recent advances in persona-centric memory have revealed the powerful capability of multi-agent systems in managing persona memory, especially in conversational scenarios. However, these complex frameworks often suffer from information loss and are fragile across varying scenarios, resulting in suboptimal performance. In this paper, we propose DeltaMem, an agentic memory management system that formulates persona-centric memory management as an end-to-end task within a single-agent setting. To further improve the performance of our agentic memory manager, we draw inspiration from the evolution of human memory and synthesize a user-assistant dialogue dataset along with corresponding operation-level memory updating labels. Building on this, we introduce a novel Memory-based Levenshtein Distance to formalize the memory updating reward, and propose a tailored reinforcement learning framework to further enhance the management capabilities of DeltaMem. Extensive experiments show that both training-free and RL-trained DeltaMem outperform all product-level baselines across diverse long-term memory benchmarks, including LoCoMo, HaluMem, and PersonaMem.

Large Language Models (LLMs) are fundamentally constrained by the quadratic computational cost of self-attention and the "Lost in the Middle" phenomenon, where reasoning capabilities degrade as context windows expand. Existing solutions, primarily "Flat RAG" architectures relying on vector databases, treat memory as an unstructured bag of embeddings, failing to capture the hierarchical and temporal structure of long-horizon interactions. This paper presents Aeon, a Neuro-Symbolic Cognitive Operating System that redefines memory as a managed OS resource. Aeon structures memory into a Memory Palace (a spatial index implemented via Atlas, a SIMD-accelerated Page-Clustered Vector Index) and a Trace (a neuro-symbolic episodic graph). This architecture introduces three advances: (1) Symmetric INT8 Scalar Quantization, achieving 3.1x spatial compression and 5.6x math acceleration via NEON SDOT intrinsics; (2) a decoupled Write-Ahead Log (WAL) ensuring crash-recoverability with statistically negligible overhead (<1%); and (3) a Sidecar Blob Arena eliminating the prior 440-character text ceiling via an append-only mmap-backed blob file with generational garbage collection. The Semantic Lookaside Buffer (SLB) exploits conversational locality to achieve sub-5us retrieval latencies, with INT8 vectors dequantized to FP32 on cache insertion to preserve L1-resident lookup performance. Benchmarks on Apple M4 Max demonstrate that the combined architecture achieves 4.70ns INT8 dot product latency, 3.09us tree traversal at 100K nodes (3.4x over FP32), and P99 read latency of 750ns under hostile 16-thread contention via epoch-based reclamation.

Large language models (LLMs) are increasingly utilized for complex tasks requiring longer context lengths, with some models supporting up to 128K or 1M tokens. This trend, however, presents significant challenges in inference speed and memory management. Quantization emerges as a promising approach to address the widening gap between LLM size and memory capacity. However, traditional quantization schemes often yield suboptimal compression results for KV caches due to two key factors: i) On-the-fly quantization and de-quantization, causing significant performance overhead; ii) Prevalence of outliers in KV values, challenging low-bitwidth uniform quantization. To this end, we propose MILLION, a novel quantization framework achieving low-bitwidth KV cache through product quantization. First, we conduct a thorough analysis of KV cache distribution, revealing the limitations of existing quantization schemes. Second, we introduce a non-uniform quantization algorithm based on product quantization, which efficiently compresses data while preserving accuracy. Third, we develop a high-performance GPU inference framework with efficient attention kernel and pipeline design for MILLION that leverages sparse computation and asynchronous quantization, significantly enhancing inference speed. Comprehensive evaluation results demonstrate that MILLION can achieve 4 bits quantization with trivial perplexity and accuracy loss, and achieve 2.09x end-to-end performance gains at 32K context length. Code is released at https://github.com/ZongwuWang/MILLION.

Autonomous web agents need to operate under externally imposed or human-specified policies while generating long-horizon trajectories. However, little work has examined whether these trajectories comply with such policies, or whether policy violations persist across different contexts such as domains (e.g., shopping or coding websites) and subdomains (e.g., product search and order management in shopping). To address this gap, we introduce PolicyGuardBench, a benchmark of about 60k examples for detecting policy violations in agent trajectories. From diverse agent runs, we generate a broad set of policies and create both within subdomain and cross subdomain pairings with violation labels. In addition to full-trajectory evaluation, PolicyGuardBench also includes a prefix-based violation detection task where models must anticipate policy violations from truncated trajectory prefixes rather than complete sequences. Using this dataset, we train PolicyGuard-4B, a lightweight guardrail model that delivers strong detection accuracy across all tasks while keeping inference efficient. Notably, PolicyGuard-4B generalizes across domains and preserves high accuracy on unseen settings. Together, PolicyGuardBench and PolicyGuard-4B provide the first comprehensive framework for studying policy compliance in web agent trajectories, and show that accurate and generalizable guardrails are feasible at small scales.

Supply chain management (SCM) involves coordinating the flow of goods, information, and finances across various entities to deliver products efficiently. Effective inventory management is crucial in today's volatile and uncertain world. Previous research has demonstrated the superiority of heuristic methods and reinforcement learning applications in inventory management. However, the application of large language models (LLMs) as autonomous agents in multi-agent systems for inventory management remains underexplored. This study introduces a novel approach using LLMs to manage multi-agent inventory systems. Leveraging their zero-shot learning capabilities, our model, InvAgent, enhances resilience and improves efficiency across the supply chain network. Our contributions include utilizing LLMs for zero-shot learning to enable adaptive and informed decision-making without prior training, providing explainability and clarity through chain-of-thought, and demonstrating dynamic adaptability to varying demand scenarios while reducing costs and preventing stockouts. Extensive evaluations across different scenarios highlight the efficiency of our model in SCM.

In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align with market trends, and ultimately lead to increased click-through rates. Traditional methods for crafting these descriptions often involve significant human effort and may lack both consistency and scalability. This paper introduces a novel methodology for automating product description generation using the LLAMA 2.0 7B language model. We train the model on a dataset of authentic product descriptions from Walmart, one of the largest eCommerce platforms. The model is then fine-tuned for domain-specific language features and eCommerce nuances to enhance its utility in sales and user engagement. We employ multiple evaluation metrics, including NDCG, customer click-through rates, and human assessments, to validate the effectiveness of our approach. Our findings reveal that the system is not only scalable but also significantly reduces the human workload involved in creating product descriptions. This study underscores the considerable potential of large language models like LLAMA 2.0 7B in automating and optimizing various facets of eCommerce platforms, offering significant business impact, including improved search functionality and increased sales.

Business Process Management (BPM) aims to improve organizational activities and their outcomes by managing the underlying processes. To achieve this, it is often necessary to consider information from various sources, including unstructured textual documents. Therefore, researchers have developed several BPM-specific solutions that extract information from textual documents using Natural Language Processing techniques. These solutions are specific to their respective tasks and cannot accomplish multiple process-related problems as a general-purpose instrument. However, in light of the recent emergence of Large Language Models (LLMs) with remarkable reasoning capabilities, such a general-purpose instrument with multiple applications now appears attainable. In this paper, we illustrate how LLMs can accomplish text-related BPM tasks by applying a specific LLM to three exemplary tasks: mining imperative process models from textual descriptions, mining declarative process models from textual descriptions, and assessing the suitability of process tasks from textual descriptions for robotic process automation. We show that, without extensive configuration or prompt engineering, LLMs perform comparably to or better than existing solutions and discuss implications for future BPM research as well as practical usage.

The fashion retail business is centered around the capacity to comprehend products. Product attribution helps in comprehending products depending on the business process. Quality attribution improves the customer experience as they navigate through millions of products offered by a retail website. It leads to well-organized product catalogs. In the end, product attribution directly impacts the 'discovery experience' of the customer. Although large language models (LLMs) have shown remarkable capabilities in understanding multimodal data, their performance on fine-grained fashion attribute recognition remains under-explored. This paper presents a zero-shot evaluation of state-of-the-art LLMs that balance performance with speed and cost efficiency, mainly GPT-4o-mini and Gemini 2.0 Flash. We have used the dataset DeepFashion-MultiModal (https://github.com/yumingj/DeepFashion-MultiModal) to evaluate these models in the attribution tasks of fashion products. Our study evaluates these models across 18 categories of fashion attributes, offering insight into where these models excel. We only use images as the sole input for product information to create a constrained environment. Our analysis shows that Gemini 2.0 Flash demonstrates the strongest overall performance with a macro F1 score of 56.79% across all attributes, while GPT-4o-mini scored a macro F1 score of 43.28%. Through detailed error analysis, our findings provide practical insights for deploying these LLMs in production e-commerce product attribution-related tasks and highlight the need for domain-specific fine-tuning approaches. This work also lays the groundwork for future research in fashion AI and multimodal attribute extraction.

Material and product life cycles are based on complex value chains of technology-specific elements. Resource strategy aspects of essential and strategic raw materials have a direct impact on applications of new functionalized materials or the development of novel products. Thus, an urgent challenge of modern materials science is to obtain information about the supply risk and environmental aspects of resource utilization, especially at an early stage of basic research. Combining the fields of materials science, industrial engineering and resource strategy enables a multidisciplinary research approach to identify specific risks within the value chain, aggregated as the so-called resource criticality. Here, we demonstrate a step-by-step criticality assessment in the sector of basic materials research for multifunctional hexagonal manganite YMnO3, which can be a candidate for future electronic systems. Raw material restrictions can be quantitatively identified, even at such an early stage of materials research, from eleven long-term indicators including our new developed Sector Competition Index. This approach for resource strategy for modern material science integrates two objective targets: reduced supply risk and enhanced environmental sustainability of new functionalized materials, showing drawbacks but also benefits towards a sustainable materials research and development.

With the rapid advancement of e-commerce, exploring general representations rather than task-specific ones has attracted increasing research attention. For product understanding, although existing discriminative dual-flow architectures drive progress in this field, they inherently struggle to model the many-to-one alignment between multiple images and texts of products. Therefore, we argue that generative Multimodal Large Language Models (MLLMs) hold significant potential for improving product representation learning. Nevertheless, achieving this goal still remains non-trivial due to several key challenges: the lack of multimodal and aspect-aware modeling modules in typical LLMs; the common presence of background noise in product images; and the absence of a standard benchmark for evaluation. To address these issues, we propose the first generative MLLM-based model named MOON for product representation learning. Our method (1) employs a guided Mixture-of-Experts (MoE) module for targeted modeling of multimodal and aspect-specific product content; (2) effectively detects core semantic regions in product images to mitigate the distraction and interference caused by background noise; and (3) introduces the specialized negative sampling strategy to increase the difficulty and diversity of negative samples. In addition, we release a large-scale multimodal benchmark MBE for various product understanding tasks. Experimentally, our model demonstrates competitive zero-shot performance on both our benchmark and the public dataset, showcasing strong generalization across various downstream tasks, including cross-modal retrieval, product classification, and attribute prediction. Furthermore, the case study and visualization illustrate the effectiveness of MOON for product understanding.

In recent years, large language models have achieved breakthroughs on a wide range of benchmarks in natural language processing and continue to increase in performance. Recently, the advances of large language models have raised interest outside the natural language processing community and could have a large impact on daily life. In this paper, we pose the question: How will large language models and other foundation models shape the future product development process? We provide the reader with an overview of the subject by summarizing both recent advances in natural language processing and the use of information technology in the engineering design process. We argue that discourse should be regarded as the core of engineering design processes, and therefore should be represented in a digital artifact. On this basis, we describe how foundation models such as large language models could contribute to the design discourse by automating parts thereof that involve creativity and reasoning, and were previously reserved for humans. We describe how simulations, experiments, topology optimizations, and other process steps can be integrated into a machine-actionable, discourse-centric design process. Finally, we outline the future research that will be necessary for the implementation of the conceptualized framework.

Artificial intelligence (AI) is widely deployed to solve problems related to marketing attribution and budget optimization. However, AI models can be quite complex, and it can be difficult to understand model workings and insights without extensive implementation teams. In principle, recently developed large language models (LLMs), like GPT-4, can be deployed to provide marketing insights, reducing the time and effort required to make critical decisions. In practice, there are substantial challenges that need to be overcome to reliably use such models. We focus on domain-specific question-answering, SQL generation needed for data retrieval, and tabular analysis and show how a combination of semantic search, prompt engineering, and fine-tuning can be applied to dramatically improve the ability of LLMs to execute these tasks accurately. We compare both proprietary models, like GPT-4, and open-source models, like Llama-2-70b, as well as various embedding methods. These models are tested on sample use cases specific to marketing mix modeling and attribution.

A data product is created with the intention of solving a specific problem, addressing a specific business usecase or meeting a particular need, going beyond just serving data as a raw asset. Data products enable end users to gain greater insights about their data. Since it was first introduced over a decade ago, there has been considerable work, especially in industry, to create data products manually or semi-automatically. However, there exists hardly any benchmark to evaluate automatic data product creation. In this work, we present a benchmark, first of its kind, for this task. We call it DP-Bench. We describe how this benchmark was created by taking advantage of existing work in ELT (Extract-Load-Transform) and Text-to-SQL benchmarks. We also propose a number of LLM based approaches that can be considered as baselines for generating data products automatically. We make the DP-Bench and supplementary materials available in https://huggingface.co/datasets/ibm-research/dp-bench .

The goal of product mapping is to decide, whether two listings from two different e-shops describe the same products. Existing datasets of matching and non-matching pairs of products, however, often suffer from incomplete product information or contain only very distant non-matching products. Therefore, while predictive models trained on these datasets achieve good results on them, in practice, they are unusable as they cannot distinguish very similar but non-matching pairs of products. This paper introduces two new datasets for product mapping: ProMapCz consisting of 1,495 Czech product pairs and ProMapEn consisting of 1,555 English product pairs of matching and non-matching products manually scraped from two pairs of e-shops. The datasets contain both images and textual descriptions of the products, including their specifications, making them one of the most complete datasets for product mapping. Additionally, the non-matching products were selected in two phases, creating two types of non-matches -- close non-matches and medium non-matches. Even the medium non-matches are pairs of products that are much more similar than non-matches in other datasets -- for example, they still need to have the same brand and similar name and price. After simple data preprocessing, several machine learning algorithms were trained on these and two the other datasets to demonstrate the complexity and completeness of ProMap datasets. ProMap datasets are presented as a golden standard for further research of product mapping filling the gaps in existing ones.

Background: Collaborative Software Package Registries (SPRs) are an integral part of the software supply chain. Much engineering work synthesizes SPR package into applications. Prior research has examined SPRs for traditional software, such as NPM (JavaScript) and PyPI (Python). Pre-Trained Model (PTM) Registries are an emerging class of SPR of increasing importance, because they support the deep learning supply chain. Aims: Recent empirical research has examined PTM registries in ways such as vulnerabilities, reuse processes, and evolution. However, no existing research synthesizes them to provide a systematic understanding of the current knowledge. Some of the existing research includes qualitative claims lacking quantitative analysis. Our research fills these gaps by providing a knowledge synthesis and quantitative analyses. Methods: We first conduct a systematic literature review (SLR). We then observe that some of the claims are qualitative. We identify quantifiable metrics associated with those claims, and measure in order to substantiate these claims. Results: From our SLR, we identify 12 claims about PTM reuse on the HuggingFace platform, 4 of which lack quantitative validation. We successfully test 3 of these claims through a quantitative analysis, and directly compare one with traditional software. Our findings corroborate qualitative claims with quantitative measurements. Our findings are: (1) PTMs have a much higher turnover rate than traditional software, indicating a dynamic and rapidly evolving reuse environment within the PTM ecosystem; and (2) There is a strong correlation between documentation quality and PTM popularity. Conclusions: We confirm qualitative research claims with concrete metrics, supporting prior qualitative and case study research. Our measures show further dynamics of PTM reuse, inspiring research infrastructure and new measures.

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.

E-commerce platforms are rich in multimodal data, featuring a variety of images that depict product details. However, this raises an important question: do these images always enhance product understanding, or can they sometimes introduce redundancy or degrade performance? Existing datasets are limited in both scale and design, making it difficult to systematically examine this question. To this end, we introduce EcomMMMU, an e-commerce multimodal multitask understanding dataset with 406,190 samples and 8,989,510 images. EcomMMMU is comprised of multi-image visual-language data designed with 8 essential tasks and a specialized VSS subset to benchmark the capability of multimodal large language models (MLLMs) to effectively utilize visual content. Analysis on EcomMMMU reveals that product images do not consistently improve performance and can, in some cases, degrade it. This indicates that MLLMs may struggle to effectively leverage rich visual content for e-commerce tasks. Building on these insights, we propose SUMEI, a data-driven method that strategically utilizes multiple images via predicting visual utilities before using them for downstream tasks. Comprehensive experiments demonstrate the effectiveness and robustness of SUMEI. The data and code are available through https://anonymous.4open.science/r/submission25.

E-commerce authoring involves creating attractive, abundant, and targeted promotional content to drive product sales. The emergence of large language models (LLMs) introduces an innovative paradigm, offering a unified solution to address various authoring tasks within this scenario. However, mainstream LLMs trained on general corpora with common sense knowledge reveal limitations in fitting complex and personalized features unique to e-commerce products and customers. Furthermore, LLMs like GPT-3.5 necessitate remote accessibility, raising concerns about safeguarding voluminous customer privacy data during transmission. This paper proposes the LLaMA-E, the unified and customized instruction-following language models focusing on diverse e-commerce authoring tasks. Specifically, the domain experts create the seed instruction set from the tasks of ads generation, query-enhanced product title rewriting, product classification, purchase intent speculation, and general Q&A. These tasks enable the models to comprehensively understand precise e-commerce authoring knowledge by interleaving features covering typical service aspects of customers, sellers, and platforms. The GPT-3.5 is introduced as a teacher model, which expands the seed instructions to form a training set for the LLaMA-E models with various scales. The experimental results show that the proposed LLaMA-E models achieve state-of-the-art results in quantitative and qualitative evaluations, also exhibiting the advantage in zero-shot scenes. To the best of our knowledge, this study is the first to serve the LLMs to specific e-commerce authoring scenarios.

Industry 4.0 has revolutionized manufacturing by driving digitalization and shifting the paradigm toward additive manufacturing (AM). Fused Deposition Modeling (FDM), a key AM technology, enables the creation of highly customized, cost-effective products with minimal material waste through layer-by-layer extrusion, posing a significant challenge to traditional subtractive methods. However, the susceptibility of material extrusion techniques to errors often requires expert intervention to detect and mitigate defects that can severely compromise product quality. While automated error detection and machine learning models exist, their generalizability across diverse 3D printer setups, firmware, and sensors is limited, and deep learning methods require extensive labeled datasets, hindering scalability and adaptability. To address these challenges, we present a process monitoring and control framework that leverages pre-trained Large Language Models (LLMs) alongside 3D printers to detect and address printing defects. The LLM evaluates print quality by analyzing images captured after each layer or print segment, identifying failure modes and querying the printer for relevant parameters. It then generates and executes a corrective action plan. We validated the effectiveness of the proposed framework in identifying defects by comparing it against a control group of engineers with diverse AM expertise. Our evaluation demonstrated that LLM-based agents not only accurately identify common 3D printing errors, such as inconsistent extrusion, stringing, warping, and layer adhesion, but also effectively determine the parameters causing these failures and autonomously correct them without any need for human intervention.

The CAD design process includes a number of repetitive steps when creating assemblies. This issue is compounded when engineering whole product lines or design families, as steps like inserting parts common to all variations, such as fasteners and product-integral base parts, get repeated numerous times. This makes creating designs time-, and as a result, cost-intensive. While many CAD software packages have APIs, the effort of creating use-case specific plugins to automate creation of assemblies usually outweighs the benefit. We developed a plugin for the CAD software package "Fusion 360" which tackles this issue. The plugin adds several graphical interfaces to Fusion 360 that allow parts to be annotated with types, subtype hierarchies to be managed, and requests to synthesize assembly programs for assemblies to be posed. The plugin is use-case agnostic and is able to generate arbitrary open kinematic chain structures. We envision engineers working with CAD software being able to make designed parts reusable and automate the generation of different design alternatives as well as whole product lines.

The proliferation of short video and live-streaming platforms has revolutionized how consumers engage in online shopping. Instead of browsing product pages, consumers are now turning to rich-content e-commerce, where they can purchase products through dynamic and interactive media like short videos and live streams. This emerging form of online shopping has introduced technical challenges, as products may be presented differently across various media domains. Therefore, a unified product representation is essential for achieving cross-domain product recognition to ensure an optimal user search experience and effective product recommendations. Despite the urgent industrial need for a unified cross-domain product representation, previous studies have predominantly focused only on product pages without taking into account short videos and live streams. To fill the gap in the rich-content e-commerce area, in this paper, we introduce a large-scale cRoss-dOmain Product Ecognition dataset, called ROPE. ROPE covers a wide range of product categories and contains over 180,000 products, corresponding to millions of short videos and live streams. It is the first dataset to cover product pages, short videos, and live streams simultaneously, providing the basis for establishing a unified product representation across different media domains. Furthermore, we propose a Cross-dOmain Product rEpresentation framework, namely COPE, which unifies product representations in different domains through multimodal learning including text and vision. Extensive experiments on downstream tasks demonstrate the effectiveness of COPE in learning a joint feature space for all product domains.

Recent developments of multi-modal large language models have demonstrated its strong ability in solving vision-language tasks. In this paper, we focus on the product understanding task, which plays an essential role in enhancing online shopping experience. Product understanding task includes a variety of sub-tasks, which require models to respond diverse queries based on multi-modal product information. Traditional methods design distinct model architectures for each sub-task. On the contrary, we present PUMGPT, a large vision-language model aims at unifying all product understanding tasks under a singular model structure. To bridge the gap between vision and text representations, we propose Layer-wise Adapters (LA), an approach that provides enhanced alignment with fewer visual tokens and enables parameter-efficient fine-tuning. Moreover, the inherent parameter-efficient fine-tuning ability allows PUMGPT to be readily adapted to new product understanding tasks and emerging products. We design instruction templates to generate diverse product instruction datasets. Simultaneously, we utilize open-domain datasets during training to improve the performance of PUMGPT and its generalization ability. Through extensive evaluations, PUMGPT demonstrates its superior performance across multiple product understanding tasks, including product captioning, category question-answering, attribute extraction, attribute question-answering, and even free-form question-answering about products.

In this paper, we propose a new mixed-integer linear programming (MILP) model ontology and a novel constraint typology of MILP formulations. MILP is a commonly used mathematical programming technique for modelling and solving real-life scheduling, routing, planning, resource allocation, and timetabling optimization problems providing optimized business solutions for industry sectors such as manufacturing, agriculture, defence, healthcare, medicine, energy, finance, and transportation. Despite the numerous real-life Combinatorial Optimization Problems found and solved and millions yet to be discovered and formulated, the number of types of constraints (the building blocks of a MILP) is relatively small. In the search for a suitable machine-readable knowledge representation structure for MILPs, we propose an optimization modelling tree built based upon an MILP model ontology that can be used as a guide for automated systems to elicit an MILP model from end-users on their combinatorial business optimization problems. Our ultimate aim is to develop a machine-readable knowledge representation for MILP that allows us to map an end-user's natural language description of the business optimization problem to an MILP formal specification as a first step towards automated mathematical modelling.

Customer product reviews play a role in improving the quality of products and services for business organizations or their brands. Complaining is an attitude that expresses dissatisfaction with an event or a product not meeting customer expectations. In this paper, we build a Open-domain Complaint Detection dataset (UIT-ViOCD), including 5,485 human-annotated reviews on four categories about product reviews on e-commerce sites. After the data collection phase, we proceed to the annotation task and achieve the inter-annotator agreement Am of 87%. Then, we present an extensive methodology for the research purposes and achieve 92.16% by F1-score for identifying complaints. With the results, in the future, we aim to build a system for open-domain complaint detection in E-commerce websites.