Daily Papers

Existing large language model (LLM) based memory systems apply universal, static policies that overlook a fundamental reality: the contexts that are worth storing in memory are different across users. This misalignment wastes limited memory budget on transient interactions while failing to preserve critical context for long horizon tasks. To address this gap, we investigate an underexplored question: can LLM based memory systems learn personalized memory policies? We introduce PerMemBench, the first benchmark for evaluating personalized memory systems, featuring multi year, multi domain interaction histories across diverse user personas. We further present the first empirical study of memory personalization, proposing session level storage gating, a lightweight framework that selectively bypasses memory operations for transient sessions. Our study confirms that personalization yields substantial retention gains under perfect gating, yet reveals that accurate gating remains an open and critical challenge.

As LLM-powered agents are increasingly deployed in edge-cloud environments, personalized memory has become a key enabler of long-term adaptation and user-centric interaction. However, cloud-assisted memory management exposes sensitive user information, while existing privacy protection methods typically rely on aggressive masking that removes task-relevant semantics and consequently degrades memory utility and personalization quality. To address this challenge, We propose MemPrivacy, which identifies privacy-sensitive spans on edge devices, replaces them with semantically structured type-aware placeholders for cloud-side memory processing, and restores the original values locally when needed. By decoupling privacy protection from semantic destruction, MemPrivacy minimizes sensitive data exposure while retaining the information required for effective memory formation and retrieval. We also construct MemPrivacy-Bench for systematic evaluation, a dataset covering 200 users and over 52k privacy instances, and introduce a four-level privacy taxonomy for configurable protection policies. Experiments show that MemPrivacy achieves strong performance in privacy information extraction, substantially surpassing strong general-purpose models such as GPT-5.2 and Gemini-3.1-Pro, while also reducing inference latency. Across multiple widely used memory systems, MemPrivacy limits utility loss to within 1.6%, outperforming baseline masking strategies. Overall, MemPrivacy offers an effective balance between privacy protection and personalized memory utility for edge-cloud agents, enabling secure, practical, and user-transparent deployment.

Long-horizon interactions between users and LLM-based assistants necessitate effective memory management, yet current approaches face challenges in training and evaluation of memory. Existing memory benchmarks rely on static, off-policy data as context, limiting evaluation reliability and scalability. To address these gaps, we introduce AMemGym, an interactive environment enabling on-policy evaluation and optimization for memory-driven personalization. AMemGym employs structured data sampling to predefine user profiles, state-dependent questions, and state evolution trajectories, enabling cost-effective generation of high-quality, evaluation-aligned interactions. LLM-simulated users expose latent states through role-play while maintaining structured state consistency. Comprehensive metrics based on structured data guide both assessment and optimization of assistants. Extensive experiments reveal performance gaps in existing memory systems (e.g., RAG, long-context LLMs, and agentic memory) and corresponding reasons. AMemGym not only enables effective selection among competing approaches but also can potentially drive the self-evolution of memory management strategies. By bridging structured state evolution with free-form interactions, our framework provides a scalable, diagnostically rich environment for advancing memory capabilities in conversational agents.

Large language model (LLM)-powered assistants have recently integrated memory mechanisms that record user preferences, leading to more personalized and user-aligned responses. However, irrelevant personalized memories are often introduced into the context, interfering with the LLM's intent understanding. To comprehensively investigate the dual effects of personalization, we develop RPEval, a benchmark comprising a personalized intent reasoning dataset and a multi-granularity evaluation protocol. RPEval reveals the widespread phenomenon of irrational personalization in existing LLMs and, through error pattern analysis, illustrates its negative impact on user experience. Finally, we introduce RP-Reasoner, which treats memory utilization as a pragmatic reasoning process, enabling the selective integration of personalized information. Experimental results demonstrate that our method significantly outperforms carefully designed baselines on RPEval, and resolves 80% of the bad cases observed in a large-scale commercial personalized assistant, highlighting the potential of pragmatic reasoning to mitigate irrational personalization. Our benchmark is publicly available at https://github.com/XueyangFeng/RPEval.

Memory-augmented conversational agents enable personalized interactions using long-term user memory and have gained substantial traction. However, existing benchmarks primarily focus on whether agents can recall and apply user information, while overlooking whether such personalization is used appropriately. In fact, agents may overuse personal information, producing responses that feel forced, intrusive, or socially inappropriate to users. We refer to this issue as over-personalization. In this work, we formalize over-personalization into three types: Irrelevance, Repetition, and Sycophancy, and introduce OP-Bench a benchmark of 1,700 verified instances constructed from long-horizon dialogue histories. Using OP-Bench, we evaluate multiple large language models and memory-augmentation methods, and find that over-personalization is widespread when memory is introduced. Further analysis reveals that agents tend to retrieve and over-attend to user memories even when unnecessary. To address this issue, we propose Self-ReCheck, a lightweight, model-agnostic memory filtering mechanism that mitigates over-personalization while preserving personalization performance. Our work takes an initial step toward more controllable and appropriate personalization in memory-augmented dialogue systems.

The application of Large Language Models (LLMs) in recommender systems faces key challenges in delivering deep personalization and intelligent reasoning, especially for interactive scenarios. Current methods are often constrained by limited context windows and single-turn reasoning, hindering their ability to capture dynamic user preferences and proactively reason over recommendation contexts. To address these limitations, we propose MR.Rec, a novel framework that synergizes memory and reasoning for LLM-based recommendations. To achieve personalization, we develop a comprehensive Retrieval-Augmented Generation (RAG) system that efficiently indexes and retrieves relevant external memory to enhance LLM personalization capabilities. Furthermore, to enable the synergy between memory and reasoning, our RAG system goes beyond conventional query-based retrieval by integrating reasoning enhanced memory retrieval. Finally, we design a reinforcement learning framework that trains the LLM to autonomously learn effective strategies for both memory utilization and reasoning refinement. By combining dynamic memory retrieval with adaptive reasoning, this approach ensures more accurate, context-aware, and highly personalized recommendations. Extensive experiments demonstrate that MR.Rec significantly outperforms state-of-the-art baselines across multiple metrics, validating its efficacy in delivering intelligent and personalized recommendations. We will release code and data upon paper notification.

Personalized agents that interact with users over long periods must maintain persistent memory across sessions and update it as circumstances change. However, existing benchmarks predominantly frame long-term memory evaluation as fact retrieval from past conversations, providing limited insight into agents' ability to consolidate memory over time or handle frequent knowledge updates. We introduce Memora, a long-term memory benchmark spanning weeks to months long user conversations. The benchmark evaluates three memory-grounded tasks: remembering, reasoning, and recommending. To ensure data quality, we employ automated memory-grounding checks and human evaluation. We further introduce Forgetting-Aware Memory Accuracy (FAMA), a metric that penalizes reliance on obsolete or invalidated memory when evaluating long-term memory. Evaluations of four LLMs and six memory agents reveal frequent reuse of invalid memories and failures to reconcile evolving memories. Memory agents offer marginal improvements, exposing shortcomings in long-term memory for personalized agents.

Large Language Models (LLMs) have demonstrated remarkable capabilities, yet their transition to real-world applications reveals a critical limitation: the inability to adapt to individual preferences while maintaining alignment with universal human values. Current alignment techniques adopt a one-size-fits-all approach that fails to accommodate users' diverse backgrounds and needs. This paper presents the first comprehensive survey of personalized alignment-a paradigm that enables LLMs to adapt their behavior within ethical boundaries based on individual preferences. We propose a unified framework comprising preference memory management, personalized generation, and feedback-based alignment, systematically analyzing implementation approaches and evaluating their effectiveness across various scenarios. By examining current techniques, potential risks, and future challenges, this survey provides a structured foundation for developing more adaptable and ethically-aligned LLMs.

One of the key factors influencing the reasoning capabilities of LLM-based agents is their ability to leverage long-term memory. Integrating long-term memory mechanisms allows agents to make informed decisions grounded in historical interactions. While recent advances have significantly improved the storage and retrieval components, by encoding memory into dense vectors for similarity search or organizing memory as structured knowledge graphs most existing approaches fall short in memory updating. In particular, they lack mechanisms for dynamically refining preference memory representations in response to evolving user behaviors and contexts. To address this gap, we propose a Preference-Aware Memory Update Mechanism (PAMU) that enables dynamic and personalized memory refinement. By integrating sliding window averages (SW) with exponential moving averages (EMA), PAMU constructs a fused preference-aware representation that captures both short-term fluctuations and long-term user tendencies. We conduct experiments on five task scenarios of the LoCoMo dataset, and the results show that our mechanism can significantly improve the output quality of LLM in five baselines, validating its effectiveness in long-term conversations.

LLM-based shopping agents increasingly rely on long purchase histories and multi-turn interactions for personalization, yet naively appending raw history to prompts is often ineffective due to noise, length, and relevance mismatch. We propose MemRerank, a preference memory framework that distills user purchase history into concise, query-independent signals for personalized product reranking. To study this problem, we build an end-to-end benchmark and evaluation framework centered on an LLM-based 1-in-5 selection task, which measures both memory quality and downstream reranking utility. We further train the memory extractor with reinforcement learning (RL), using downstream reranking performance as supervision. Experiments with two LLM-based rerankers show that MemRerank consistently outperforms no-memory, raw-history, and off-the-shelf memory baselines, yielding up to +10.61 absolute points in 1-in-5 accuracy. These results suggest that explicit preference memory is a practical and effective building block for personalization in agentic e-commerce systems.

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to accurately interpret requirements and tailor responses to individual preferences. However, existing approaches often overlook the complexities of long-term interactions and fail to capture users' subjective characteristics. To address these gaps, we present PAL-Bench, a new benchmark designed to evaluate the personalization capabilities of service-oriented assistants in long-term user-agent interactions. In the absence of available real-world data, we develop a multi-step LLM-based synthesis pipeline, which is further verified and refined by human annotators. This process yields PAL-Set, the first Chinese dataset comprising multi-session user logs and dialogue histories, which serves as the foundation for PAL-Bench. Furthermore, to improve personalized service-oriented interactions, we propose H^2Memory, a hierarchical and heterogeneous memory framework that incorporates retrieval-augmented generation to improve personalized response generation. Comprehensive experiments on both our PAL-Bench and an external dataset demonstrate the effectiveness of the proposed memory framework.

Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+ scenarios, 20,000+ user preferences, and 128k-token context windows, where most user preferences are implicitly revealed to reflect real-world interactions. Using this data, we investigate how reinforcement fine-tuning enables a model to improve its long-context reasoning capabilities for user understanding and personalization. We also develop a framework for training an agentic memory system, which maintains a single, human-readable memory that grows with each user over time. In our experiments, frontier LLMs still struggle with implicit personalization, achieving only 37-48% accuracy. While they support long context windows, reasoning remains the bottleneck for implicit personalization tasks. Using reinforcement fine-tuning, we successfully train Qwen3-4B to outperforms GPT-5, reaching 53% accuracy in implicit personalization. Moreover, our agentic memory framework achieves state-of-the-art 55% accuracy while using 16x fewer input tokens, relying on a 2k-token memory instead of full 32k conversation histories. These results underscore the impact of our dataset and demonstrate agentic memory as a scalable path toward real-world personalized intelligence.

Empowering large language models with long-term memory is crucial for building agents that adapt to users' evolving needs. However, prior evaluations typically interleave preference-related dialogues with irrelevant conversations, reducing the task to needle-in-a-haystack retrieval while ignoring relationships between events that drive the evolution of user preferences. Such settings overlook a fundamental characteristic of real-world personalization: preferences emerge gradually and accumulate across interactions within noisy contexts. To bridge this gap, we introduce PERMA, a benchmark designed to evaluate persona consistency over time beyond static preference recall. Additionally, we incorporate (1) text variability and (2) linguistic alignment to simulate erratic user inputs and individual idiolects in real-world data. PERMA consists of temporally ordered interaction events spanning multiple sessions and domains, with preference-related queries inserted over time. We design both multiple-choice and interactive tasks to probe the model's understanding of persona along the interaction timeline. Experiments demonstrate that by linking related interactions, advanced memory systems can extract more precise preferences and reduce token consumption, outperforming traditional semantic retrieval of raw dialogues. Nevertheless, they still struggle to maintain a coherent persona across temporal depth and cross-domain interference, highlighting the need for more robust personalized memory management in agents. Our code and data are open-sourced at https://github.com/PolarisLiu1/PERMA.

Large language models (LLMs) increasingly store user preferences in persistent memory to support personalization across interactions. However, in third-party communication settings governed by social and institutional norms, some user preferences may be inappropriate to apply. We introduce BenchPreS, which evaluates whether memory-based user preferences are appropriately applied or suppressed across communication contexts. Using two complementary metrics, Misapplication Rate (MR) and Appropriate Application Rate (AAR), we find even frontier LLMs struggle to apply preferences in a context-sensitive manner. Models with stronger preference adherence exhibit higher rates of over-application, and neither reasoning capability nor prompt-based defenses fully resolve this issue. These results suggest current LLMs treat personalized preferences as globally enforceable rules rather than as context-dependent normative signals.

Large Language Models (LLMs) have become an essential infrastructure for Artificial General Intelligence (AGI), yet their lack of well-defined memory management systems hinders the development of long-context reasoning, continual personalization, and knowledge consistency.Existing models mainly rely on static parameters and short-lived contextual states, limiting their ability to track user preferences or update knowledge over extended periods.While Retrieval-Augmented Generation (RAG) introduces external knowledge in plain text, it remains a stateless workaround without lifecycle control or integration with persistent representations.Recent work has modeled the training and inference cost of LLMs from a memory hierarchy perspective, showing that introducing an explicit memory layer between parameter memory and external retrieval can substantially reduce these costs by externalizing specific knowledge. Beyond computational efficiency, LLMs face broader challenges arising from how information is distributed over time and context, requiring systems capable of managing heterogeneous knowledge spanning different temporal scales and sources. To address this challenge, we propose MemOS, a memory operating system that treats memory as a manageable system resource. It unifies the representation, scheduling, and evolution of plaintext, activation-based, and parameter-level memories, enabling cost-efficient storage and retrieval. As the basic unit, a MemCube encapsulates both memory content and metadata such as provenance and versioning. MemCubes can be composed, migrated, and fused over time, enabling flexible transitions between memory types and bridging retrieval with parameter-based learning. MemOS establishes a memory-centric system framework that brings controllability, plasticity, and evolvability to LLMs, laying the foundation for continual learning and personalized modeling.

Memory systems are crucial to personalized LLMs by mitigating the context window limitation in capturing long-term user-LLM conversations. Typically, such systems leverage multiple agents to handle multi-granular memory construction and personalized memory retrieval tasks. To optimize the system, existing methods focus on specializing agents on their local tasks independently via prompt engineering or fine-tuning. However, they overlook cross-agent collaboration, where independent optimization on local agents hardly guarantees the global system performance. To address this issue, we propose a Collaborative Reinforcement Learning Framework for Multi-Agent Memory Systems (CoMAM), jointly optimizing local agents to facilitate collaboration. Specifically, we regularize agents' execution as a sequential Markov decision process (MDP) to embed inter-agent dependencies into the state transition, yielding both local task rewards (e.g., information coverage for memory construction) and global rewards (i.e., query-answer accuracy). Then, we quantify each agent's contribution via group-level ranking consistency between local and global rewards, treating them as adaptive weights to assign global credit and integrate local-global rewards. Each agent is optimized by these integrated rewards, aligning local improvements with the global performance. Experiments show CoMAM outperforms leading memory systems, validating the efficacy of our proposed collaborative reinforcement learning for joint optimization.

In the age of mobile internet, user data, often referred to as memories, is continuously generated on personal devices. Effectively managing and utilizing this data to deliver services to users is a compelling research topic. In this paper, we introduce a novel task of crafting personalized agents powered by large language models (LLMs), which utilize a user's smartphone memories to enhance downstream applications with advanced LLM capabilities. To achieve this goal, we introduce EMG-RAG, a solution that combines Retrieval-Augmented Generation (RAG) techniques with an Editable Memory Graph (EMG). This approach is further optimized using Reinforcement Learning to address three distinct challenges: data collection, editability, and selectability. Extensive experiments on a real-world dataset validate the effectiveness of EMG-RAG, achieving an improvement of approximately 10% over the best existing approach. Additionally, the personalized agents have been transferred into a real smartphone AI assistant, which leads to enhanced usability.

Personalized AI assistants must recall and reason over long-term user memory, which naturally spans multiple modalities and sources such as images, videos, and emails. However, existing Long-term Memory benchmarks focus primarily on dialogue history, failing to capture realistic personalized references grounded in lived experience. We introduce ATM-Bench, the first benchmark for multimodal, multi-source personalized referential Memory QA. ATM-Bench contains approximately four years of privacy-preserving personal memory data and human-annotated question-answer pairs with ground-truth memory evidence, including queries that require resolving personal references, multi-evidence reasoning from multi-source and handling conflicting evidence. We propose Schema-Guided Memory (SGM) to structurally represent memory items originated from different sources. In experiments, we implement 5 state-of-the-art memory systems along with a standard RAG baseline and evaluate variants with different memory ingestion, retrieval, and answer generation techniques. We find poor performance (under 20\% accuracy) on the ATM-Bench-Hard set, and that SGM improves performance over Descriptive Memory commonly adopted in prior works. Code available at: https://github.com/JingbiaoMei/ATM-Bench

LLM-powered multi-agent systems can now automate the full research pipeline from ideation to paper writing, but a fundamental question remains: automation for whom? Researchers operate under different resource configurations, hold different methodological preferences, and target different output formats. A system that produces uniform outputs regardless of these differences will systematically under-serve every individual user, making personalization a precondition for research automation to be genuinely usable. However, achieving it requires three capabilities that current systems lack: accumulating reusable procedural knowledge across projects, retaining user-specific experience across sessions, and internalizing implicit preferences that resist explicit formalization. We propose NanoResearch, a multi-agent framework that addresses these gaps through tri-level co-evolution. A skill bank distills recurring operations into compact procedural rules reusable across projects. A memory module maintains user- and project-specific experience that grounds planning decisions in each user's research history. A label-free policy learning converts free-form feedback into persistent parameter updates of the planner, reshaping subsequent coordination. These three layers co-evolve: reliable skills produce richer memory, richer memory informs better planning, and preference internalization continuously realigns the loop to each user. Extensive experiments demonstrate that NanoResearch delivers substantial gains over state-of-the-art AI research systems, and progressively refines itself to produce better research at lower cost over successive cycles.

Long-horizon agents face the challenge of growing context size during interaction with environment, which degrades the performance and stability. Existing methods typically introduce the external memory module and look up the relevant information from the stored memory, which prevents the model itself from proactively managing its memory content and aligning with the agent's overarching task objectives. To address these limitations, we propose the self-memory policy optimization algorithm (MemPO), which enables the agent (policy model) to autonomously summarize and manage their memory during interaction with environment. By improving the credit assignment mechanism based on memory effectiveness, the policy model can selectively retain crucial information, significantly reducing token consumption while preserving task performance. Extensive experiments and analyses confirm that MemPO achieves absolute F1 score gains of 25.98% over the base model and 7.1% over the previous SOTA baseline, while reducing token usage by 67.58% and 73.12%. The code is released at https://github.com/TheNewBeeKing/MemPO.

As LLM-based agents are increasingly used in long-term interactions, cumulative memory is critical for enabling personalization and maintaining stylistic consistency. However, most existing systems adopt an ``all-or-nothing'' approach to memory usage: incorporating all relevant past information can lead to Memory Anchoring, where the agent is trapped by past interactions, while excluding memory entirely results in under-utilization and the loss of important interaction history. We show that an agent's reliance on memory can be modeled as an explicit and user-controllable dimension. We first introduce a behavioral metric of memory dependence to quantify the influence of past interactions on current outputs. We then propose Steerable Memory Agent, SteeM, a framework that allows users to dynamically regulate memory reliance, ranging from a fresh-start mode that promotes innovation to a high-fidelity mode that closely follows interaction history. Experiments across different scenarios demonstrate that our approach consistently outperforms conventional prompting and rigid memory masking strategies, yielding a more nuanced and effective control for personalized human-agent collaboration.

Commercial Large Language Models (LLMs) have recently incorporated memory features to deliver personalised responses. This memory retains details such as user demographics and individual characteristics, allowing LLMs to adjust their behaviour based on personal information. However, the impact of integrating personalised information into the context has not been thoroughly assessed, leading to questions about its influence on LLM behaviour. Personalisation can be challenging, particularly with sensitive topics. In this paper, we examine various state-of-the-art LLMs to understand their behaviour in different personalisation scenarios, specifically focusing on hate speech. We prompt the models to assume country-specific personas and use different languages for hate speech detection. Our findings reveal that context personalisation significantly influences LLMs' responses in this sensitive area. To mitigate these unwanted biases, we fine-tune the LLMs by penalising inconsistent hate speech classifications made with and without country or language-specific context. The refined models demonstrate improved performance in both personalised contexts and when no context is provided.

Long conversations with an AI agent create a simple problem for one user: the history is useful, but carrying it verbatim is expensive. We study personalized agent memory: one user's conversation history with an agent, distilled into a compact retrieval layer for later search. Each exchange is compressed into a compound object with four fields (exchange_core, specific_context, thematic room_assignments, and regex-extracted files_touched). The searchable distilled text averages 38 tokens per exchange. Applied to 4,182 conversations (14,340 exchanges) from 6 software engineering projects, the method reduces average exchange length from 371 to 38 tokens, yielding 11x compression. We evaluate whether personalized recall survives that compression using 201 recall-oriented queries, 107 configurations spanning 5 pure and 5 cross-layer search modes, and 5 LLM graders (214,519 consensus-graded query-result pairs). The best pure distilled configuration reaches 96% of the best verbatim MRR (0.717 vs 0.745). Results are mechanism-dependent. All 20 vector search configurations remain non-significant after Bonferroni correction, while all 20 BM25 configurations degrade significantly (effect sizes |d|=0.031-0.756). The best cross-layer setup slightly exceeds the best pure verbatim baseline (MRR 0.759). Structured distillation compresses single-user agent memory without uniformly sacrificing retrieval quality. At 1/11 the context cost, thousands of exchanges fit within a single prompt while the verbatim source remains available for drill-down. We release the implementation and analysis pipeline as open-source software.

Long-term memory plays a critical role in personal interaction, considering long-term memory can better leverage world knowledge, historical information, and preferences in dialogues. Our research introduces PerLTQA, an innovative QA dataset that combines semantic and episodic memories, including world knowledge, profiles, social relationships, events, and dialogues. This dataset is collected to investigate the use of personalized memories, focusing on social interactions and events in the QA task. PerLTQA features two types of memory and a comprehensive benchmark of 8,593 questions for 30 characters, facilitating the exploration and application of personalized memories in Large Language Models (LLMs). Based on PerLTQA, we propose a novel framework for memory integration and generation, consisting of three main components: Memory Classification, Memory Retrieval, and Memory Synthesis. We evaluate this framework using five LLMs and three retrievers. Experimental results demonstrate that BERT-based classification models significantly outperform LLMs such as ChatGLM3 and ChatGPT in the memory classification task. Furthermore, our study highlights the importance of effective memory integration in the QA task.

Robotic manipulation policies have made rapid progress in recent years, yet most existing approaches give limited consideration to memory capabilities. Consequently, they struggle to solve tasks that require reasoning over historical observations and maintaining task-relevant information over time, which are common requirements in real-world manipulation scenarios. Although several memory-aware policies have been proposed, systematic evaluation of memory-dependent manipulation remains underexplored, and the relationship between architectural design choices and memory performance is still not well understood. To address this gap, we introduce RMBench, a simulation benchmark comprising 9 manipulation tasks that span multiple levels of memory complexity, enabling systematic evaluation of policy memory capabilities. We further propose Mem-0, a modular manipulation policy with explicit memory components designed to support controlled ablation studies. Through extensive simulation and real-world experiments, we identify memory-related limitations in existing policies and provide empirical insights into how architectural design choices influence memory performance. The website is available at https://rmbench.github.io/.

Large Language Models (LLMs) are increasingly deployed in business-critical domains such as finance, education, healthcare, and customer support, where users expect consistent and reliable recommendations. Yet LLMs often exhibit variability when prompts are phrased with minor differences, even when semantically equivalent. Such inconsistency undermines trust, complicates compliance, and disrupts user experience. While personalization is desirable in certain contexts, many enterprise scenarios-such as HR onboarding, customer support, or policy disclosure-require invariant information delivery regardless of phrasing or prior conversational history. Existing approaches, including retrieval-augmented generation (RAG) and temperature tuning, improve factuality or reduce stochasticity but cannot guarantee stability across equivalent prompts. In this paper, we propose a reinforcement learning framework based on Group Relative Policy Optimization (GRPO) to directly optimize for consistency. Unlike prior applications of GRPO, which have been limited to reasoning and code generation, we adapt GRPO to enforce stability of information content across groups of semantically equivalent prompts. We introduce entropy-based helpfulness and stability rewards, treating prompt variants as groups and resetting conversational context to isolate phrasing effects. Experiments on investment and job recommendation tasks show that our GRPO-trained model reduces variability more effectively than fine-tuning or decoding-based baselines. To our knowledge, this is a novel application of GRPO for aligning LLMs toward information consistency, reframing variability not as an acceptable feature of generative diversity but as a correctable flaw in enterprise deployments.

Modern AI agents are powerful but often fail to align with the idiosyncratic, evolving preferences of individual users. Prior approaches typically rely on static datasets, either training implicit preference models on interaction history or encoding user profiles in external memory. However, these approaches struggle with new users and with preferences that change over time. We introduce Personalized Agents from Human Feedback (PAHF), a framework for continual personalization in which agents learn online from live interaction using explicit per-user memory. PAHF operationalizes a three-step loop: (1) seeking pre-action clarification to resolve ambiguity, (2) grounding actions in preferences retrieved from memory, and (3) integrating post-action feedback to update memory when preferences drift. To evaluate this capability, we develop a four-phase protocol and two benchmarks in embodied manipulation and online shopping. These benchmarks quantify an agent's ability to learn initial preferences from scratch and subsequently adapt to persona shifts. Our theoretical analysis and empirical results show that integrating explicit memory with dual feedback channels is critical: PAHF learns substantially faster and consistently outperforms both no-memory and single-channel baselines, reducing initial personalization error and enabling rapid adaptation to preference shifts.

Large Language Models (LLMs), such as GPT3.5, have exhibited remarkable proficiency in comprehending and generating natural language. However, their unpersonalized generation paradigm may result in suboptimal user-specific outcomes. Typically, users converse differently based on their knowledge and preferences. This necessitates the task of enhancing user-oriented LLM which remains unexplored. While one can fully train an LLM for this objective, the resource consumption is unaffordable. Prior research has explored memory-based methods to store and retrieve knowledge to enhance generation without retraining for new queries. However, we contend that a mere memory module is inadequate to comprehend a user's preference, and fully training an LLM can be excessively costly. In this study, we propose a novel computational bionic memory mechanism, equipped with a parameter-efficient fine-tuning schema, to personalize LLMs. Our extensive experimental results demonstrate the effectiveness and superiority of the proposed approach. To encourage further research into this area, we are releasing a new conversation dataset generated entirely by LLM based on an open-source medical corpus, as well as our implementation code.

Large Language Models (LLMs) lack persistent memory for long-term personalized conversations. Existing graph-based memory systems suffer from information dilution, absent provenance tracking, and uniform retrieval that ignores query context. We introduce MemORAI (Memory Organization and Retrieval via Adaptive Graph Intelligence), a framework that integrates three innovations: selective memory filtering with dual-layer compression to retain user-persona-relevant content, a provenance-enriched multi-relational graph tracking factual origins at the turn level, and query-adaptive subgraph retrieval with Dynamic Weighted PageRank that applies query-conditioned edge weighting. Evaluated on LOCOMO and LongMemEval benchmarks, MemORAI achieves state-of-the-art performance in memory retrieval and personalized response generation, demonstrating that selective storage, enriched representation, and adaptive retrieval are essential for coherent, personalized LLM agents.

Personalized large language models (LLMs) adapt model behavior to individual users to enhance user satisfaction, yet personalization can inadvertently distort factual reasoning. We show that when personalized LLMs face factual queries, there exists a phenomenon where the model generates answers aligned with a user's prior history rather than the objective truth, resulting in personalization-induced hallucinations that degrade factual reliability and may propagate incorrect beliefs, due to representational entanglement between personalization and factual representations. To address this issue, we propose Factuality-Preserving Personalized Steering (FPPS), a lightweight inference-time approach that mitigates personalization-induced factual distortions while preserving personalized behavior. We further introduce PFQABench, the first benchmark designed to jointly evaluate factual and personalized question answering under personalization. Experiments across multiple LLM backbones and personalization methods show that FPPS substantially improves factual accuracy while maintaining personalized performance.

Large language models (LLMs) are increasingly deployed in privacy-critical and personalization-oriented scenarios, yet the role of context length in shaping privacy leakage and personalization effectiveness remains largely unexplored. We introduce a large-scale benchmark, PAPerBench, to systematically study how increasing context length influences both personalization quality and privacy protection in LLMs. The benchmark comprises approximately 29,000 instances with context lengths ranging from 1K to 256K tokens, yielding a total of 377K evaluation questions. It jointly evaluates personalization performance and privacy risks across diverse scenarios, enabling controlled analysis of long-context model behavior. Extensive evaluations across state-of-the-art LLMs reveal consistent performance degradation in both personalization and privacy as context length increases. We further provide a theoretical analysis of attention dilution under context scaling, explaining this behavior as an inherent limitation of soft attention in fixed-capacity Transformers. The empirical and theoretical findings together suggest a general scaling gap in current models -- long context, less focus. We release the benchmark to support reproducible evaluation and future research on scalable privacy and personalization. Code and data are available at https://github.com/SafeRL-Lab/PAPerBench

Long-term memory enables large language model (LLM) agents to support personalized and sustained interactions. However, most work on personalized agents prioritizes utility and user experience, treating memory as a neutral component and largely overlooking its safety implications. In this paper, we reveal intent legitimation, a previously underexplored safety failure in personalized agents, where benign personal memories bias intent inference and cause models to legitimize inherently harmful queries. To study this phenomenon, we introduce PS-Bench, a benchmark designed to identify and quantify intent legitimation in personalized interactions. Across multiple memory-augmented agent frameworks and base LLMs, personalization increases attack success rates by 15.8%-243.7% relative to stateless baselines. We further provide mechanistic evidence for intent legitimation from internal representations space, and propose a lightweight detection-reflection method that effectively reduces safety degradation. Overall, our work provides the first systematic exploration and evaluation of intent legitimation as a safety failure mode that naturally arises from benign, real-world personalization, highlighting the importance of assessing safety under long-term personal context. WARNING: This paper may contain harmful content.

Personalization plays a critical role in numerous language tasks and applications, since users with the same requirements may prefer diverse outputs based on their individual interests. This has led to the development of various personalized approaches aimed at adapting large language models (LLMs) to generate customized outputs aligned with user preferences. Some of them involve fine-tuning a unique personalized LLM for each user, which is too expensive for widespread application. Alternative approaches introduce personalization information in a plug-and-play manner by retrieving the user's relevant historical texts as demonstrations. However, this retrieval-based strategy may break the continuity of the user history and fail to capture the user's overall styles and patterns, hence leading to sub-optimal performance. To address these challenges, we propose a novel personalized LLM model, . It constructs a user-specific embedding for each individual by modeling all her historical contexts through a lightweight plug-in user embedder module. By attaching this embedding to the task input, LLMs can better understand and capture user habits and preferences, thereby producing more personalized outputs without tuning their own parameters. Extensive experiments on various tasks in the language model personalization (LaMP) benchmark demonstrate that the proposed model significantly outperforms existing personalized LLM approaches.

As large language models (LLMs) evolve, their ability to deliver personalized and context-aware responses offers transformative potential for improving user experiences. Existing personalization approaches, however, often rely solely on user history to augment the prompt, limiting their effectiveness in generating tailored outputs, especially in cold-start scenarios with sparse data. To address these limitations, we propose Personalized Graph-based Retrieval-Augmented Generation (PGraphRAG), a framework that leverages user-centric knowledge graphs to enrich personalization. By directly integrating structured user knowledge into the retrieval process and augmenting prompts with user-relevant context, PGraphRAG enhances contextual understanding and output quality. We also introduce the Personalized Graph-based Benchmark for Text Generation, designed to evaluate personalized text generation tasks in real-world settings where user history is sparse or unavailable. Experimental results show that PGraphRAG significantly outperforms state-of-the-art personalization methods across diverse tasks, demonstrating the unique advantages of graph-based retrieval for personalization.

Users often omit essential details in their requests to LLM-based agents, resulting in under-specified inputs for tool use. This poses a fundamental challenge for tool-augmented agents, as API execution typically requires complete arguments, highlighting the need for personalized tool calling. To study this problem, we introduce MPT, a benchmark comprising 265 multi-session dialogues that cover three challenges: Preference Recall, Preference Induction, and Preference Transfer. We also propose PRefine, a test-time memory-augmented method that represents user preferences as evolving hypotheses. Through a generate--verify--refine loop, it extracts reusable constraints from history and improves tool-calling accuracy while using only 1.24% of the tokens required by full-history prompting. These results indicate that robust personalization in agentic systems depends on memory that captures the reasons behind user choices, not just the choices themselves.

As large language models (LLMs) become increasingly integrated into daily applications, it is essential to ensure they operate fairly across diverse user demographics. In this work, we show that LLMs suffer from personalization bias, where their performance is impacted when they are personalized to a user's identity. We quantify personalization bias by evaluating the performance of LLMs along two axes - safety and utility. We measure safety by examining how benign LLM responses are to unsafe prompts with and without personalization. We measure utility by evaluating the LLM's performance on various tasks, including general knowledge, mathematical abilities, programming, and reasoning skills. We find that various LLMs, ranging from open-source models like Llama (Touvron et al., 2023) and Mistral (Jiang et al., 2023) to API-based ones like GPT-3.5 and GPT-4o (Ouyang et al., 2022), exhibit significant variance in performance in terms of safety-utility trade-offs depending on the user's identity. Finally, we discuss several strategies to mitigate personalization bias using preference tuning and prompt-based defenses.

The large-scale deployment of personalized healthcare agents demands memory mechanisms that are exceptionally precise, safe, and capable of long-term clinical tracking. However, existing benchmarks primarily focus on daily open-domain conversations, failing to capture the high-stakes complexity of real-world medical applications. Motivated by the stringent production requirements of an industry-leading health management agent serving tens of millions of active users, we introduce MedMemoryBench. We develop a human-agent collaborative pipeline to synthesize highly realistic, long-horizon medical trajectories based on clinically grounded, synthetic patient archetypes. This process yields a massive, expertly validated dataset comprising approximately 2,000 sessions and 16,000 interaction turns. Crucially, MedMemoryBench departs from traditional static evaluations by pioneering an "evaluate-while-constructing" streaming assessment protocol, which precisely mirrors dynamic memory accumulation in production environments. Furthermore, we formalize and systematically investigate the critical phenomenon of memory saturation, where sustained information influx actively degrades retrieval and reasoning robustness. Comprehensive benchmarking reveals severe bottlenecks in mainstream architectures, particularly concerning complex medical reasoning and noise resilience. By exposing these fundamental flaws, MedMemoryBench establishes a vital foundation for developing robust, production-ready medical agents.

This paper introduces Personalized Path Recourse, a novel method that generates recourse paths for an agent. The objective is to achieve desired goals (e.g., better outcomes compared to the agent's original paths of action), while ensuring a high similarity to the agent's original paths and being personalized to the agent. Personalization refers to the extent to which the new path is tailored to the agent's observed behavior patterns from their policy function. We train a personalized recourse agent to generate such personalized paths, which are obtained using reward functions that consider the goal, similarity, and personalization. The proposed method is applicable to both reinforcement learning and supervised learning settings for correcting or improving sequences of actions or sequences of data to achieve a pre-determined goal. The method is evaluated in various settings and demonstrates promising results.

Embodied agents empowered by large language models (LLMs) have shown strong performance in household object rearrangement tasks. However, these tasks primarily focus on single-turn interactions with simplified instructions, which do not truly reflect the challenges of providing meaningful assistance to users. To provide personalized assistance, embodied agents must understand the unique semantics that users assign to the physical world (e.g., favorite cup, breakfast routine) by leveraging prior interaction history to interpret dynamic, real-world instructions. Yet, the effectiveness of embodied agents in utilizing memory for personalized assistance remains largely underexplored. To address this gap, we present MEMENTO, a personalized embodied agent evaluation framework designed to comprehensively assess memory utilization capabilities to provide personalized assistance. Our framework consists of a two-stage memory evaluation process design that enables quantifying the impact of memory utilization on task performance. This process enables the evaluation of agents' understanding of personalized knowledge in object rearrangement tasks by focusing on its role in goal interpretation: (1) the ability to identify target objects based on personal meaning (object semantics), and (2) the ability to infer object-location configurations from consistent user patterns, such as routines (user patterns). Our experiments across various LLMs reveal significant limitations in memory utilization, with even frontier models like GPT-4o experiencing a 30.5% performance drop when required to reference multiple memories, particularly in tasks involving user patterns. These findings, along with our detailed analyses and case studies, provide valuable insights for future research in developing more effective personalized embodied agents. Project website: https://connoriginal.github.io/MEMENTO

As LLMs become capable of complex tasks, there is growing potential for personalized interactions tailored to the subtle and idiosyncratic preferences of the user. We present a public benchmark, PersonalLLM, focusing on adapting LLMs to provide maximal benefits for a particular user. Departing from existing alignment benchmarks that implicitly assume uniform preferences, we curate open-ended prompts paired with many high-quality answers over which users would be expected to display heterogeneous latent preferences. Instead of persona-prompting LLMs based on high-level attributes (e.g., user's race or response length), which yields homogeneous preferences relative to humans, we develop a method that can simulate a large user base with diverse preferences from a set of pre-trained reward models. Our dataset and generated personalities offer an innovative testbed for developing personalization algorithms that grapple with continual data sparsity--few relevant feedback from the particular user--by leveraging historical data from other (similar) users. We explore basic in-context learning and meta-learning baselines to illustrate the utility of PersonalLLM and highlight the need for future methodological development. Our dataset is available at https://huggingface.co/datasets/namkoong-lab/PersonalLLM

Memory-augmented Large Language Models (LLMs) have demonstrated remarkable consistency during prolonged dialogues by storing relevant memories and incorporating them as context. Such memory-based personalization is also key in on-device settings that allow users to keep their conversations and data private. However, memory-augmented systems typically rely on LLMs that are too costly for local on-device deployment. Even though Small Language Models (SLMs) are more suitable for on-device inference than LLMs, they cannot achieve sufficient performance. Additionally, these LLM-based systems lack native visual capabilities, limiting their applicability in multimodal contexts. In this paper, we introduce (i) MemLoRA, a novel memory system that enables local deployment by equipping SLMs with specialized memory adapters, and (ii) its vision extension MemLoRA-V, which integrates small Vision-Language Models (SVLMs) to memory systems, enabling native visual understanding. Following knowledge distillation principles, each adapter is trained separately for specific memory operationsx2013knowledge extraction, memory update, and memory-augmented generation. Equipped with memory adapters, small models enable accurate on-device memory operations without cloud dependency. On text-only operations, MemLoRA outperforms 10times larger baseline models (e.g., Gemma2-27B) and achieves performance comparable to 60times larger models (e.g., GPT-OSS-120B) on the LoCoMo benchmark. To evaluate visual understanding operations instead, we extend LoCoMo with challenging Visual Question Answering tasks that require direct visual reasoning. On this, our VLM-integrated MemLoRA-V shows massive improvements over caption-based approaches (81.3 vs. 23.7 accuracy) while keeping strong performance in text-based tasks, demonstrating the efficacy of our method in multimodal contexts.

Aligning with personalized preferences, which vary significantly across cultural, educational, and political differences, poses a significant challenge due to the computational costs and data demands of traditional alignment methods. In response, this paper presents Personalized Alignment at Decoding-time (PAD), a novel framework designed to align LLM outputs with diverse personalized preferences during the inference phase, eliminating the need for additional training. By introducing a unique personalized reward modeling strategy, this framework decouples the text generation process from personalized preferences, facilitating the generation of generalizable token-level personalized rewards. The PAD algorithm leverages these rewards to guide the decoding process, dynamically tailoring the base model's predictions to personalized preferences. Extensive experimental results demonstrate that PAD not only outperforms existing training-based alignment methods in terms of aligning with diverse preferences but also shows significant generalizability to preferences unseen during training and scalability across different base models. This work advances the capability of LLMs to meet user needs in real-time applications, presenting a substantial step forward in personalized LLM alignment.

In this work, we introduce the task of life-long personalization of large language models. While recent mainstream efforts in the LLM community mainly focus on scaling data and compute for improved capabilities of LLMs, we argue that it is also very important to enable LLM systems, or language agents, to continuously adapt to the diverse and ever-changing profiles of every distinct user and provide up-to-date personalized assistance. We provide a clear task formulation and introduce a simple, general, effective, and scalable framework for life-long personalization of LLM systems and language agents. To facilitate future research on LLM personalization, we also introduce methods to synthesize realistic benchmarks and robust evaluation metrics. We will release all codes and data for building and benchmarking life-long personalized LLM systems.

The availability of powerful open-source large language models (LLMs) opens exciting use-cases, such as automated personal assistants that adapt to the user's unique data and demands. Two key desiderata for such assistants are personalization-in the sense that the assistant should reflect the user's own style-and privacy-in the sense that users may prefer to always store their personal data locally, on their own computing device. We present a new design for such an automated assistant, for the specific use case of personal assistant for email generation, which we call Panza. Specifically, Panza can be both trained and inferenced locally on commodity hardware, and is personalized to the user's writing style. Panza's personalization features are based on a new technique called data playback, which allows us to fine-tune an LLM to better reflect a user's writing style using limited data. We show that, by combining efficient fine-tuning and inference methods, Panza can be executed entirely locally using limited resources-specifically, it can be executed within the same resources as a free Google Colab instance. Finally, our key methodological contribution is a careful study of evaluation metrics, and of how different choices of system components (e.g. the use of Retrieval-Augmented Generation or different fine-tuning approaches) impact the system's performance.

Personalization is a critical task in modern intelligent systems, with applications spanning diverse domains, including interactions with large language models (LLMs). Recent advances in reasoning capabilities have significantly enhanced LLMs, enabling unprecedented performance in tasks such as mathematics and coding. However, their potential for personalization tasks remains underexplored. In this paper, we present the first systematic evaluation of large reasoning models (LRMs) for personalization tasks. Surprisingly, despite generating more tokens, LRMs do not consistently outperform general-purpose LLMs, especially in retrieval-intensive scenarios where their advantages diminish. Our analysis identifies three key limitations: divergent thinking, misalignment of response formats, and ineffective use of retrieved information. To address these challenges, we propose Reinforced Reasoning for Personalization (\model), a novel framework that incorporates a hierarchical reasoning thought template to guide LRMs in generating structured outputs. Additionally, we introduce a reasoning process intervention method to enforce adherence to designed reasoning patterns, enhancing alignment. We also propose a cross-referencing mechanism to ensure consistency. Extensive experiments demonstrate that our approach significantly outperforms existing techniques.

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to leverage these models to better personalize user experiences. To personalize a language model's output, a straightforward approach is to incorporate past user data into the language model prompt, but this approach can result in lengthy inputs exceeding limitations on input length and incurring latency and cost issues. Existing approaches tackle such challenges by selectively extracting relevant user data (i.e. selective retrieval) to construct a prompt for downstream tasks. However, retrieval-based methods are limited by potential information loss, lack of more profound user understanding, and cold-start challenges. To overcome these limitations, we propose a novel summary-augmented approach by extending retrieval-augmented personalization with task-aware user summaries generated by LLMs. The summaries can be generated and stored offline, enabling real-world systems with runtime constraints like voice assistants to leverage the power of LLMs. Experiments show our method with 75% less of retrieved user data is on-par or outperforms retrieval augmentation on most tasks in the LaMP personalization benchmark. We demonstrate that offline summarization via LLMs and runtime retrieval enables better performance for personalization on a range of tasks under practical constraints.

Tool learning has emerged as a promising direction by extending Large Language Models' (LLMs) capabilities with external tools. Existing tool learning studies primarily focus on the general-purpose tool-use capability, which addresses explicit user requirements in instructions. However, they overlook the importance of personalized tool-use capability, leading to an inability to handle implicit user preferences. To address the limitation, we first formulate the task of personalized tool learning, which integrates user's interaction history towards personalized tool usage. To fill the gap of missing benchmarks, we construct PEToolBench, featuring diverse user preferences reflected in interaction history under three distinct personalized settings, and encompassing a wide range of tool-use scenarios. Moreover, we propose a framework PEToolLLaMA to adapt LLMs to the personalized tool learning task, which is trained through supervised fine-tuning and direct preference optimization. Extensive experiments on PEToolBench demonstrate the superiority of PEToolLLaMA over existing LLMs.

Recent advancements in LLM-powered agents have demonstrated significant potential in generating human-like responses; however, they continue to face challenges in maintaining long-term interactions within complex environments, primarily due to limitations in contextual consistency and dynamic personalization. Existing memory systems often depend on semantic grouping prior to retrieval, which can overlook semantically irrelevant yet critical user information and introduce retrieval noise. In this report, we propose the initial design of O-Mem, a novel memory framework based on active user profiling that dynamically extracts and updates user characteristics and event records from their proactive interactions with agents. O-Mem supports hierarchical retrieval of persona attributes and topic-related context, enabling more adaptive and coherent personalized responses. O-Mem achieves 51.67% on the public LoCoMo benchmark, a nearly 3% improvement upon LangMem,the previous state-of-the-art, and it achieves 62.99% on PERSONAMEM, a 3.5% improvement upon A-Mem,the previous state-of-the-art. O-Mem also boosts token and interaction response time efficiency compared to previous memory frameworks. Our work opens up promising directions for developing efficient and human-like personalized AI assistants in the future.

Recent advances in persona-centric memory have revealed the powerful capability of multi-agent systems in managing persona memory, especially in conversational scenarios. However, these complex frameworks often suffer from information loss and are fragile across varying scenarios, resulting in suboptimal performance. In this paper, we propose DeltaMem, an agentic memory management system that formulates persona-centric memory management as an end-to-end task within a single-agent setting. To further improve the performance of our agentic memory manager, we draw inspiration from the evolution of human memory and synthesize a user-assistant dialogue dataset along with corresponding operation-level memory updating labels. Building on this, we introduce a novel Memory-based Levenshtein Distance to formalize the memory updating reward, and propose a tailored reinforcement learning framework to further enhance the management capabilities of DeltaMem. Extensive experiments show that both training-free and RL-trained DeltaMem outperform all product-level baselines across diverse long-term memory benchmarks, including LoCoMo, HaluMem, and PersonaMem.

Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a variety of applications could benefit from generations that are tailored to users' preferences, goals, and knowledge. Among them is web search, where knowing what a user is trying to accomplish, what they care about, and what they know can lead to improved search experiences. In this work, we propose a novel and general approach that augments an LLM with relevant context from users' interaction histories with a search engine in order to personalize its outputs. Specifically, we construct an entity-centric knowledge store for each user based on their search and browsing activities on the web, which is then leveraged to provide contextually relevant LLM prompt augmentations. This knowledge store is light-weight, since it only produces user-specific aggregate projections of interests and knowledge onto public knowledge graphs, and leverages existing search log infrastructure, thereby mitigating the privacy, compliance, and scalability concerns associated with building deep user profiles for personalization. We then validate our approach on the task of contextual query suggestion, which requires understanding not only the user's current search context but also what they historically know and care about. Through a number of experiments based on human evaluation, we show that our approach is significantly better than several other LLM-powered baselines, generating query suggestions that are contextually more relevant, personalized, and useful.

Faithfully personalizing large language models (LLMs) to align with individual user preferences is a critical but challenging task. While supervised fine-tuning (SFT) quickly reaches a performance plateau, standard reinforcement learning from human feedback (RLHF) also struggles with the nuances of personalization. Scalar-based reward models are prone to reward hacking which leads to verbose and superficially personalized responses. To address these limitations, we propose Critique-Post-Edit, a robust reinforcement learning framework that enables more faithful and controllable personalization. Our framework integrates two key components: (1) a Personalized Generative Reward Model (GRM) that provides multi-dimensional scores and textual critiques to resist reward hacking, and (2) a Critique-Post-Edit mechanism where the policy model revises its own outputs based on these critiques for more targeted and efficient learning. Under a rigorous length-controlled evaluation, our method substantially outperforms standard PPO on personalization benchmarks. Personalized Qwen2.5-7B achieves an average 11\% win-rate improvement, and personalized Qwen2.5-14B model surpasses the performance of GPT-4.1. These results demonstrate a practical path to faithful, efficient, and controllable personalization.

Visual personalization is essential in user-facing AI systems such as smart homes and healthcare, where aligning model behavior with user-centric concepts is critical. However, recent large Vision-Language Models (VLMs), despite their broad applicability, remain underexplored in their ability to adapt to individual users. In this paper, we introduce MMPB, the first extensive benchmark for evaluating VLMs on personalization. MMPB comprises 10k image-query pairs and includes 111 personalizable concepts across four categories: humans, animals, objects, and characters, with the human category enriched with preference-grounded queries. We structure personalization into three main task types, each highlighting a different key property of VLMs. Using 23 widely used VLMs including both open- and closed-source models, we evaluate personalization performance via a three-stage protocol: concept injection, multi-turn dialogue, and personalized querying. Our findings indicate that most VLMs (including some closed-source models) struggle with personalization, particularly in maintaining consistency over dialogue, handling user preferences, and adapting to visual cues. Our analysis reveals that the challenges in VLM personalization (such as refusal behaviors and long-context forgetting) highlight substantial room for improvement. By identifying these limitations and offering a scalable benchmark, MMPB offers valuable insights and a solid foundation for future research toward truly personalized multi-modal AI. Project Page: aidaslab.github.io/MMPB

Equipping agents with memory is essential for solving real-world long-horizon problems. However, most existing agent memory mechanisms rely on static and hand-crafted workflows. This limits the performance and generalization ability of these memory designs, which highlights the need for a more flexible, learning-based memory framework. In this paper, we propose AtomMem, which reframes memory management as a dynamic decision-making problem. We deconstruct high-level memory processes into fundamental atomic CRUD (Create, Read, Update, Delete) operations, transforming the memory workflow into a learnable decision process. By combining supervised fine-tuning with reinforcement learning, AtomMem learns an autonomous, task-aligned policy to orchestrate memory behaviors tailored to specific task demands. Experimental results across 3 long-context benchmarks demonstrate that the trained AtomMem-8B consistently outperforms prior static-workflow memory methods. Further analysis of training dynamics shows that our learning-based formulation enables the agent to discover structured, task-aligned memory management strategies, highlighting a key advantage over predefined routines.

Large language models (LLMs) power many interactive systems such as chatbots, customer-service agents, and personal assistants. In knowledge-intensive scenarios requiring user-specific personalization, conventional retrieval-augmented generation (RAG) pipelines exhibit limited memory capacity and insufficient coordination between retrieval mechanisms and user-specific conversational history, leading to redundant clarification, irrelevant documents, and degraded user experience. Inspired by the hippocampus-neocortex memory mechanism, we propose HiMeS, an AI-assistant architecture that fuses short-term and long-term memory. Our contributions are fourfold: (1) A short-term memory extractor is trained end-to-end with reinforcement learning to compress recent dialogue and proactively pre-retrieve documents from the knowledge base, emulating the cooperative interaction between the hippocampus and prefrontal cortex. (2) A partitioned long-term memory network stores user-specific information and re-ranks retrieved documents, simulating distributed cortical storage and memory reactivation. (3) On a real-world industrial dataset, HiMeS significantly outperforms a cascaded RAG baseline on question-answering quality. (4) Ablation studies confirm the necessity of both memory modules and suggest a practical path toward more reliable, context-aware, user-customized LLM-based assistants.

Large language models demonstrate impressive reasoning abilities but struggle to provide personalized content due to their lack of individual user preference information. Existing methods, such as in-context learning and parameter-efficient fine-tuning, fall short in capturing the complexity of human preferences, especially given the small, personal datasets individuals possess. In this paper, we propose a novel approach utilizing small parameter models as preference agents to generate natural language rules that guide a larger, pre-trained model, enabling efficient personalization. Our method involves a small, local "steering wheel" model that directs the outputs of a much larger foundation model, producing content tailored to an individual's preferences while leveraging the extensive knowledge and capabilities of the large model. Importantly, this personalization is achieved without the need to fine-tune the large model. Experimental results on email and article datasets, demonstrate that our technique significantly outperforms baseline personalization methods. By allowing foundation models to adapt to individual preferences in a data and compute-efficient manner, our approach paves the way for highly personalized language model applications.

Information ecosystems increasingly shape how people internalize exposure to adverse digital experiences, raising concerns about the long-term consequences for information health. In modern search and recommendation systems, ranking and personalization policies play a central role in shaping such exposure and its long-term effects on users. To study these effects in a controlled setting, we present FrameRef, a large-scale dataset of 1,073,740 systematically reframed claims across five framing dimensions: authoritative, consensus, emotional, prestige, and sensationalist, and propose a simulation-based framework for modeling sequential information exposure and reinforcement dynamics characteristic of ranking and recommendation systems. Within this framework, we construct framing-sensitive agent personas by fine-tuning language models with framing-conditioned loss attenuation, inducing targeted biases while preserving overall task competence. Using Monte Carlo trajectory sampling, we show that small, systematic shifts in acceptance and confidence can compound over time, producing substantial divergence in cumulative information health trajectories. Human evaluation further confirms that FrameRef's generated framings measurably affect human judgment. Together, our dataset and framework provide a foundation for systematic information health research through simulation, complementing and informing responsible human-centered research. We release FrameRef, code, documentation, human evaluation data, and persona adapter models at https://github.com/infosenselab/frameref.

Large Language Models (LLMs) increasingly use persistent memory from past interactions to enhance personalization and task performance. However, this memory introduces critical risks when sensitive information is revealed in inappropriate contexts. We present CIMemories, a benchmark for evaluating whether LLMs appropriately control information flow from memory based on task context. CIMemories uses synthetic user profiles with over 100 attributes per user, paired with diverse task contexts in which each attribute may be essential for some tasks but inappropriate for others. Our evaluation reveals that frontier models exhibit up to 69% attribute-level violations (leaking information inappropriately), with lower violation rates often coming at the cost of task utility. Violations accumulate across both tasks and runs: as usage increases from 1 to 40 tasks, GPT-5's violations rise from 0.1% to 9.6%, reaching 25.1% when the same prompt is executed 5 times, revealing arbitrary and unstable behavior in which models leak different attributes for identical prompts. Privacy-conscious prompting does not solve this - models overgeneralize, sharing everything or nothing rather than making nuanced, context-dependent decisions. These findings reveal fundamental limitations that require contextually aware reasoning capabilities, not just better prompting or scaling.

Large Language Models (LLMs) excel at generating coherent text within a single prompt but fall short in sustaining relevance, personalization, and continuity across extended interactions. Human communication, however, relies on multiple forms of memory, from recalling past conversations to adapting to personal traits and situational context. This paper introduces the Mixed Memory-Augmented Generation (MMAG) pattern, a framework that organizes memory for LLM-based agents into five interacting layers: conversational, long-term user, episodic and event-linked, sensory and context-aware, and short-term working memory. Drawing inspiration from cognitive psychology, we map these layers to technical components and outline strategies for coordination, prioritization, and conflict resolution. We demonstrate the approach through its implementation in the Heero conversational agent, where encrypted long-term bios and conversational history already improve engagement and retention. We further discuss implementation concerns around storage, retrieval, privacy, and latency, and highlight open challenges. MMAG provides a foundation for building memory-rich language agents that are more coherent, proactive, and aligned with human needs.

In domains with high stakes such as law, recruitment, and healthcare, learning models frequently rely on sensitive user data for inference, necessitating the complete set of features. This not only poses significant privacy risks for individuals but also demands substantial human effort from organizations to verify information accuracy. This paper asks whether it is necessary to use all input features for accurate predictions at inference time. The paper demonstrates that, in a personalized setting, individuals may only need to disclose a small subset of their features without compromising decision-making accuracy. The paper also provides an efficient sequential algorithm to determine the appropriate attributes for each individual to provide. Evaluations across various learning tasks show that individuals can potentially report as little as 10\% of their information while maintaining the same accuracy level as a model that employs the full set of user information.

Personalizing Large Language Models (LLMs) has become a critical step in facilitating their widespread application to enhance individual life experiences. In pursuit of personalization, distilling key preference information from an individual's historical data as instructional preference context to customize LLM generation has emerged as a promising direction. However, these methods face a fundamental limitation by overlooking the inter-user comparative analysis, which is essential for identifying the inter-user differences that truly shape preferences. To address this limitation, we propose Difference-aware Personalization Learning (DPL), a novel approach that emphasizes extracting inter-user differences to enhance LLM personalization. DPL strategically selects representative users for comparison and establishes a structured standard to extract meaningful, task-relevant differences for customizing LLM generation. Extensive experiments on real-world datasets demonstrate that DPL significantly enhances LLM personalization. We release our code at https://github.com/SnowCharmQ/DPL.

Large Language Models (LLMs) face a crucial challenge from fixed context windows and inadequate memory management, leading to a severe shortage of long-term memory capabilities and limited personalization in the interactive experience with AI agents. To overcome this challenge, we innovatively propose a Memory Operating System, i.e., MemoryOS, to achieve comprehensive and efficient memory management for AI agents. Inspired by the memory management principles in operating systems, MemoryOS designs a hierarchical storage architecture and consists of four key modules: Memory Storage, Updating, Retrieval, and Generation. Specifically, the architecture comprises three levels of storage units: short-term memory, mid-term memory, and long-term personal memory. Key operations within MemoryOS include dynamic updates between storage units: short-term to mid-term updates follow a dialogue-chain-based FIFO principle, while mid-term to long-term updates use a segmented page organization strategy. Our pioneering MemoryOS enables hierarchical memory integration and dynamic updating. Extensive experiments on the LoCoMo benchmark show an average improvement of 49.11% on F1 and 46.18% on BLEU-1 over the baselines on GPT-4o-mini, showing contextual coherence and personalized memory retention in long conversations. The implementation code is open-sourced at https://github.com/BAI-LAB/MemoryOS.

Memory systems have been designed to leverage past experiences in Large Language Model (LLM) agents. However, many deployed memory systems primarily optimize compression and storage, with comparatively less emphasis on explicit, closed-loop control of memory retrieval. From this observation, we build memory retrieval as an autonomous, accurate, and compatible agent system, named MemR^3, which has two core mechanisms: 1) a router that selects among retrieve, reflect, and answer actions to optimize answer quality; 2) a global evidence-gap tracker that explicitly renders the answering process transparent and tracks the evidence collection process. This design departs from the standard retrieve-then-answer pipeline by introducing a closed-loop control mechanism that enables autonomous decision-making. Empirical results on the LoCoMo benchmark demonstrate that MemR^3 surpasses strong baselines on LLM-as-a-Judge score, and particularly, it improves existing retrievers across four categories with an overall improvement on RAG (+7.29%) and Zep (+1.94%) using GPT-4.1-mini backend, offering a plug-and-play controller for existing memory stores.

Effective conversational agents must be able to personalize their behavior to suit a user's preferences, personality, and attributes, whether they are assisting with writing tasks or operating in domains like education or healthcare. Current training methods like Reinforcement Learning from Human Feedback (RLHF) prioritize helpfulness and safety but fall short in fostering truly empathetic, adaptive, and personalized interactions. Traditional approaches to personalization often rely on extensive user history, limiting their effectiveness for new or context-limited users. To overcome these limitations, we propose to incorporate an intrinsic motivation to improve the conversational agents's model of the user as an additional reward alongside multi-turn RLHF. This reward mechanism encourages the agent to actively elicit user traits by optimizing conversations to increase the accuracy of its user model. Consequently, the policy agent can deliver more personalized interactions through obtaining more information about the user. We applied our method both education and fitness settings, where LLMs teach concepts or recommend personalized strategies based on users' hidden learning style or lifestyle attributes. Using LLM-simulated users, our approach outperformed a multi-turn RLHF baseline in revealing information about the users' preferences, and adapting to them.

Large language model (LLM) agents increasingly operate in settings where a single context window is far too small to capture what has happened, what was learned, and what should not be repeated. Memory -- the ability to persist, organize, and selectively recall information across interactions -- is what turns a stateless text generator into a genuinely adaptive agent. This survey offers a structured account of how memory is designed, implemented, and evaluated in modern LLM-based agents, covering work from 2022 through early 2026. We formalize agent memory as a write--manage--read loop tightly coupled with perception and action, then introduce a three-dimensional taxonomy spanning temporal scope, representational substrate, and control policy. Five mechanism families are examined in depth: context-resident compression, retrieval-augmented stores, reflective self-improvement, hierarchical virtual context, and policy-learned management. On the evaluation side, we trace the shift from static recall benchmarks to multi-session agentic tests that interleave memory with decision-making, analyzing four recent benchmarks that expose stubborn gaps in current systems. We also survey applications where memory is the differentiating factor -- personal assistants, coding agents, open-world games, scientific reasoning, and multi-agent teamwork -- and address the engineering realities of write-path filtering, contradiction handling, latency budgets, and privacy governance. The paper closes with open challenges: continual consolidation, causally grounded retrieval, trustworthy reflection, learned forgetting, and multimodal embodied memory.

Current large language model (LLM) development treats task-solving and preference alignment as separate challenges, optimizing first for objective correctness, then for alignment to aggregated human preferences. This paradigm fails in human-facing applications where solving a problem correctly is insufficient if the response mismatches the user's needs. This challenge intensifies in just-in-time scenarios where no prior user interaction history exists due to cold-start conditions or privacy constraints. LLMs need to identify what they don't know about user preferences, strategically elicit preference values through questioning, then adapt their reasoning processes and responses accordingly -- a complicated chain of cognitive processes which we term personalized reasoning. We introduce PREFDISCO, an evaluation methodology that transforms static benchmarks into interactive personalization tasks using psychologically-grounded personas with sparse preferences. Our framework creates scenarios where identical questions require different reasoning chains depending on user context, as optimal explanation approaches vary by individual expertise and preferences while maintaining factual accuracy. Evaluation of 21 frontier models across 10 tasks reveals 29.0% of naive personalization attempts produce worse preference alignment than generic responses, yet generic responses also fail to serve individual user needs effectively. These findings suggest personalized reasoning requires dedicated development rather than emerging naturally. PREFDISCO establishes personalized reasoning as a measurable research frontier and reveals fundamental limitations in current LLMs' interactive capabilities, providing a foundation for developing systems that can adapt to individual users in education, healthcare, and technical domains where personalization is critical.

In this paper, we introduce a novel learning paradigm for adaptive Large Language Model (LLM) agents that eliminates the need for fine-tuning the underlying LLMs. Existing approaches are often either rigid, relying on static, handcrafted reflection workflows, or computationally intensive, requiring gradient updates of LLM model parameters. In contrast, our method enables low-cost continual adaptation via memory-based online reinforcement learning. We formalise this as a Memory-augmented Markov Decision Process (M-MDP), equipped with a neural case-selection policy to guide action decisions. Past experiences are stored in an episodic memory, either differentiable or non-parametric. The policy is continually updated based on environmental feedback through a memory rewriting mechanism, whereas policy improvement is achieved through efficient memory reading (retrieval). We instantiate our agent model in the deep research setting, namely AgentFly, which attains top-1 on GAIA validation (87.88% Pass@3) and 79.40% on the test set. It reaches 66.6% F1 and 80.4% PM on the DeepResearcher dataset, outperforming the state-of-the-art training-based method, while case-based memory adds 4.7% to 9.6% absolute points on out-of-distribution tasks. Our approach offers a scalable and efficient pathway for developing generalist LLM agents capable of continuous, real-time learning without gradient updates, advancing machine learning towards open-ended skill acquisition and deep research scenarios. The code is available at https://github.com/Agent-on-the-Fly/AgentFly.

Personalization of Large Language Models (LLMs) has recently become increasingly important with a wide range of applications. Despite the importance and recent progress, most existing works on personalized LLMs have focused either entirely on (a) personalized text generation or (b) leveraging LLMs for personalization-related downstream applications, such as recommendation systems. In this work, we bridge the gap between these two separate main directions for the first time by introducing a taxonomy for personalized LLM usage and summarizing the key differences and challenges. We provide a formalization of the foundations of personalized LLMs that consolidates and expands notions of personalization of LLMs, defining and discussing novel facets of personalization, usage, and desiderata of personalized LLMs. We then unify the literature across these diverse fields and usage scenarios by proposing systematic taxonomies for the granularity of personalization, personalization techniques, datasets, evaluation methods, and applications of personalized LLMs. Finally, we highlight challenges and important open problems that remain to be addressed. By unifying and surveying recent research using the proposed taxonomies, we aim to provide a clear guide to the existing literature and different facets of personalization in LLMs, empowering both researchers and practitioners.

Privacy-preserving methods for personalizing large language models (LLMs) are relatively under-explored. There are two schools of thought on this topic: (1) generating personalized outputs by personalizing the input prompt through retrieval augmentation from the user's personal information (RAG-based methods), and (2) parameter-efficient fine-tuning of LLMs per user that considers efficiency and space limitations (PEFT-based methods). This paper presents the first systematic comparison between two approaches on a wide range of personalization tasks using seven diverse datasets. Our results indicate that RAG-based and PEFT-based personalization methods on average yield 14.92% and 1.07% improvements over the non-personalized LLM, respectively. We find that combining RAG with PEFT elevates these improvements to 15.98%. Additionally, we identify a positive correlation between the amount of user data and PEFT's effectiveness, indicating that RAG is a better choice for cold-start users (i.e., user's with limited personal data).

While large language model (LLM) agents can effectively use external tools for complex real-world tasks, they require memory systems to leverage historical experiences. Current memory systems enable basic storage and retrieval but lack sophisticated memory organization, despite recent attempts to incorporate graph databases. Moreover, these systems' fixed operations and structures limit their adaptability across diverse tasks. To address this limitation, this paper proposes a novel agentic memory system for LLM agents that can dynamically organize memories in an agentic way. Following the basic principles of the Zettelkasten method, we designed our memory system to create interconnected knowledge networks through dynamic indexing and linking. When a new memory is added, we generate a comprehensive note containing multiple structured attributes, including contextual descriptions, keywords, and tags. The system then analyzes historical memories to identify relevant connections, establishing links where meaningful similarities exist. Additionally, this process enables memory evolution - as new memories are integrated, they can trigger updates to the contextual representations and attributes of existing historical memories, allowing the memory network to continuously refine its understanding. Our approach combines the structured organization principles of Zettelkasten with the flexibility of agent-driven decision making, allowing for more adaptive and context-aware memory management. Empirical experiments on six foundation models show superior improvement against existing SOTA baselines. The source code for evaluating performance is available at https://github.com/WujiangXu/AgenticMemory, while the source code of agentic memory system is available at https://github.com/agiresearch/A-mem.

Conversational assistants are increasingly integrating long-term memory with large language models (LLMs). This persistence of memories, e.g., the user is vegetarian, can enhance personalization in future conversations. However, the same persistence can also introduce safety risks that have been largely overlooked. Hence, we introduce PersistBench to measure the extent of these safety risks. We identify two long-term memory-specific risks: cross-domain leakage, where LLMs inappropriately inject context from the long-term memories; and memory-induced sycophancy, where stored long-term memories insidiously reinforce user biases. We evaluate 18 frontier and open-source LLMs on our benchmark. Our results reveal a surprisingly high failure rate across these LLMs - a median failure rate of 53% on cross-domain samples and 97% on sycophancy samples. To address this, our benchmark encourages the development of more robust and safer long-term memory usage in frontier conversational systems.

Agentic memory systems enable large language model (LLM) agents to maintain state across long interactions, supporting long-horizon reasoning and personalization beyond fixed context windows. Despite rapid architectural development, the empirical foundations of these systems remain fragile: existing benchmarks are often underscaled, evaluation metrics are misaligned with semantic utility, performance varies significantly across backbone models, and system-level costs are frequently overlooked. This survey presents a structured analysis of agentic memory from both architectural and system perspectives. We first introduce a concise taxonomy of MAG systems based on four memory structures. Then, we analyze key pain points limiting current systems, including benchmark saturation effects, metric validity and judge sensitivity, backbone-dependent accuracy, and the latency and throughput overhead introduced by memory maintenance. By connecting the memory structure to empirical limitations, this survey clarifies why current agentic memory systems often underperform their theoretical promise and outlines directions for more reliable evaluation and scalable system design.

Large Language Models (LLMs) have emerged as foundational infrastructure in the pursuit of Artificial General Intelligence (AGI). Despite their remarkable capabilities in language perception and generation, current LLMs fundamentally lack a unified and structured architecture for handling memory. They primarily rely on parametric memory (knowledge encoded in model weights) and ephemeral activation memory (context-limited runtime states). While emerging methods like Retrieval-Augmented Generation (RAG) incorporate plaintext memory, they lack lifecycle management and multi-modal integration, limiting their capacity for long-term knowledge evolution. To address this, we introduce MemOS, a memory operating system designed for LLMs that, for the first time, elevates memory to a first-class operational resource. It builds unified mechanisms for representation, organization, and governance across three core memory types: parametric, activation, and plaintext. At its core is the MemCube, a standardized memory abstraction that enables tracking, fusion, and migration of heterogeneous memory, while offering structured, traceable access across tasks and contexts. MemOS establishes a memory-centric execution framework with strong controllability, adaptability, and evolvability. It fills a critical gap in current LLM infrastructure and lays the groundwork for continual adaptation, personalized intelligence, and cross-platform coordination in next-generation intelligent systems.

Large language models (LLMs) deployed in user-facing applications require long-horizon consistency: the ability to remember prior interactions, respect user preferences, and ground reasoning in past events. However, contemporary memory systems often adopt complex architectures such as knowledge graphs, multi-stage retrieval pipelines, and OS-style schedulers, which introduce engineering complexity and reproducibility challenges. We present ENGRAM, a lightweight memory system that organizes conversation into three canonical memory types (episodic, semantic, and procedural) through a single router and retriever. Each user turn is converted into typed memory records with normalized schemas and embeddings and stored in a database. At query time, the system retrieves top-k dense neighbors for each type, merges results with simple set operations, and provides the most relevant evidence as context to the model. ENGRAM attains state-of-the-art results on LoCoMo, a multi-session conversational QA benchmark for long-horizon memory, and exceeds the full-context baseline by 15 points on LongMemEval while using only about 1% of the tokens. These results show that careful memory typing and straightforward dense retrieval can enable effective long-term memory management in language models without requiring complex architectures.

Agent memory systems must accommodate continuously growing information while supporting efficient, context-aware retrieval for downstream tasks. Abstraction is essential for scaling agent memory, yet it often comes at the cost of specificity, obscuring the fine-grained details required for effective reasoning. We introduce Memora, a harmonic memory representation that structurally balances abstraction and specificity. Memora organizes information via its primary abstractions that index concrete memory values and consolidate related updates into unified memory entries, while cue anchors expand retrieval access across diverse aspects of the memory and connect related memories. Building on this structure, we employ a retrieval policy that actively exploits these memory connections to retrieve relevant information beyond direct semantic similarity. Theoretically, we show that standard Retrieval-Augmented Generation (RAG) and Knowledge Graph (KG)-based memory systems emerge as special cases of our framework. Empirically, Memora establishes a new state-of-the-art on the LoCoMo and LongMemEval benchmarks, demonstrating better retrieval relevance and reasoning effectiveness as memory scales.

AI memory systems are evolving toward unified context layers that enable efficient cross-agent collaboration and multi-tool workflows, facilitating better accumulation of personal data and learning of user preferences. However, centralization creates a trust crisis where users must entrust cloud providers with sensitive digital memory data. We identify a core tension between personalization demands and data sovereignty: centralized memory systems enable efficient cross-agent collaboration but expose users' sensitive data to cloud provider risks, while private deployments provide security but limit collaboration. To resolve this tension, we aim to achieve local-equivalent security while enabling superior maintenance efficiency and collaborative capabilities. We propose a five-layer architecture abstracting common functional components of AI memory systems: Storage, Extraction, Learning, Retrieval, and Governance. By applying TEE protection to each layer, we establish a trustworthy framework. Based on this, we design MemTrust, a hardware-backed zero-trust architecture that provides cryptographic guarantees across all layers. Our contributions include the five-layer abstraction, "Context from MemTrust" protocol for cross-application sharing, side-channel hardened retrieval with obfuscated access patterns, and comprehensive security analysis. The architecture enables third-party developers to port existing systems with acceptable development costs, achieving system-wide trustworthiness. We believe that AI memory plays a crucial role in enhancing the efficiency and collaboration of agents and AI tools. AI memory will become the foundational infrastructure for AI agents, and MemTrust serves as a universal trusted framework for AI memory systems, with the goal of becoming the infrastructure of memory infrastructure.

Personalized alignment is essential for enabling large language models (LLMs) to engage effectively in user-centric dialogue. While recent prompt-based and offline optimization methods offer preliminary solutions, they fall short in cold-start scenarios and long-term personalization due to their inherently static and shallow designs. In this work, we introduce the Reinforcement Learning for Personalized Alignment (RLPA) framework, in which an LLM interacts with a simulated user model to iteratively infer and refine user profiles through dialogue. The training process is guided by a dual-level reward structure: the Profile Reward encourages accurate construction of user representations, while the Response Reward incentivizes generation of responses consistent with the inferred profile. We instantiate RLPA by fine-tuning Qwen-2.5-3B-Instruct, resulting in Qwen-RLPA, which achieves state-of-the-art performance in personalized dialogue. Empirical evaluations demonstrate that Qwen-RLPA consistently outperforms prompting and offline fine-tuning baselines, and even surpasses advanced commercial models such as Claude-3.5 and GPT-4o. Further analysis highlights Qwen-RLPA's robustness in reconciling conflicting user preferences, sustaining long-term personalization and delivering more efficient inference compared to recent reasoning-focused LLMs. These results emphasize the potential of dynamic profile inference as a more effective paradigm for building personalized dialogue systems.

Large language model (LLM)-powered multi-agent systems (MAS) demonstrate remarkable collective intelligence, wherein multi-agent memory serves as a pivotal mechanism for continual adaptation. However, existing multi-agent memory designs remain constrained by two fundamental bottlenecks: (i) memory homogenization arising from the absence of role-aware customization, and (ii) information overload induced by excessively fine-grained memory entries. To address these limitations, we propose LatentMem, a learnable multi-agent memory framework designed to customize agent-specific memories in a token-efficient manner. Specifically, LatentMem comprises an experience bank that stores raw interaction trajectories in a lightweight form, and a memory composer that synthesizes compact latent memories conditioned on retrieved experience and agent-specific contexts. Further, we introduce Latent Memory Policy Optimization (LMPO), which propagates task-level optimization signals through latent memories to the composer, encouraging it to produce compact and high-utility representations. Extensive experiments across diverse benchmarks and mainstream MAS frameworks show that LatentMem achieves a performance gain of up to 19.36% over vanilla settings and consistently outperforms existing memory architectures, without requiring any modifications to the underlying frameworks.

The objective of digital forgetting is, given a model with undesirable knowledge or behavior, obtain a new model where the detected issues are no longer present. The motivations for forgetting include privacy protection, copyright protection, elimination of biases and discrimination, and prevention of harmful content generation. Effective digital forgetting has to be effective (meaning how well the new model has forgotten the undesired knowledge/behavior), retain the performance of the original model on the desirable tasks, and be scalable (in particular forgetting has to be more efficient than retraining from scratch on just the tasks/data to be retained). This survey focuses on forgetting in large language models (LLMs). We first provide background on LLMs, including their components, the types of LLMs, and their usual training pipeline. Second, we describe the motivations, types, and desired properties of digital forgetting. Third, we introduce the approaches to digital forgetting in LLMs, among which unlearning methodologies stand out as the state of the art. Fourth, we provide a detailed taxonomy of machine unlearning methods for LLMs, and we survey and compare current approaches. Fifth, we detail datasets, models and metrics used for the evaluation of forgetting, retaining and runtime. Sixth, we discuss challenges in the area. Finally, we provide some concluding remarks.

Large language models (LLMs) have demonstrated the world with the sparks of artificial general intelligence (AGI). One opinion, especially from some startups working on LLMs, argues that an LLM with nearly unlimited context length can realize AGI. However, they might be too optimistic about the long-context capability of (existing) LLMs -- (1) Recent literature has shown that their effective context length is significantly smaller than their claimed context length; and (2) Our reasoning-in-a-haystack experiments further demonstrate that simultaneously finding the relevant information from a long context and conducting (simple) reasoning is nearly impossible. In this paper, we envision a pathway from LLMs to AGI through the integration of memory. We believe that AGI should be a system where LLMs serve as core processors. In addition to raw data, the memory in this system would store a large number of important conclusions derived from reasoning processes. Compared with retrieval-augmented generation (RAG) that merely processing raw data, this approach not only connects semantically related information closer, but also simplifies complex inferences at the time of querying. As an intermediate stage, the memory will likely be in the form of natural language descriptions, which can be directly consumed by users too. Ultimately, every agent/person should have its own large personal model, a deep neural network model (thus AI-native) that parameterizes and compresses all types of memory, even the ones cannot be described by natural languages. Finally, we discuss the significant potential of AI-native memory as the transformative infrastructure for (proactive) engagement, personalization, distribution, and social in the AGI era, as well as the incurred privacy and security challenges with preliminary solutions.

In modern commercial systems, including Recommendation, Ranking, and E-Commerce platforms, there is a trend towards improving customer experiences by incorporating Personalization context as input into Large Language Models (LLMs). However, LLMs often struggle to effectively parse and utilize sparse and complex personal context without additional processing or contextual enrichment, underscoring the need for more sophisticated context understanding mechanisms. In this work, we propose Guided Profile Generation (GPG), a general method designed to generate personal profiles in natural language. As is observed, intermediate guided profile generation enables LLMs to summarize, and extract the important, distinctive features from the personal context into concise, descriptive sentences, precisely tailoring their generation more closely to an individual's unique habits and preferences. Our experimental results show that GPG improves LLM's personalization ability across different tasks, for example, it increases 37% accuracy in predicting personal preference compared to directly feeding the LLMs with raw personal context.

In today's assistant landscape, personalisation enhances interactions, fosters long-term relationships, and deepens engagement. However, many systems struggle with retaining user preferences, leading to repetitive user requests and disengagement. Furthermore, the unregulated and opaque extraction of user preferences in industry applications raises significant concerns about privacy and trust, especially in regions with stringent regulations like Europe. In response to these challenges, we propose a long-term memory system for voice assistants, structured around predefined categories. This approach leverages Large Language Models to efficiently extract, store, and retrieve preferences within these categories, ensuring both personalisation and transparency. We also introduce a synthetic multi-turn, multi-session conversation dataset (CarMem), grounded in real industry data, tailored to an in-car voice assistant setting. Benchmarked on the dataset, our system achieves an F1-score of .78 to .95 in preference extraction, depending on category granularity. Our maintenance strategy reduces redundant preferences by 95% and contradictory ones by 92%, while the accuracy of optimal retrieval is at .87. Collectively, the results demonstrate the system's suitability for industrial applications.

Personalized recommendations are the backbone machine learning (ML) algorithm that powers several important application domains (e.g., ads, e-commerce, etc) serviced from cloud datacenters. Sparse embedding layers are a crucial building block in designing recommendations yet little attention has been paid in properly accelerating this important ML algorithm. This paper first provides a detailed workload characterization on personalized recommendations and identifies two significant performance limiters: memory-intensive embedding layers and compute-intensive multi-layer perceptron (MLP) layers. We then present Centaur, a chiplet-based hybrid sparse-dense accelerator that addresses both the memory throughput challenges of embedding layers and the compute limitations of MLP layers. We implement and demonstrate our proposal on an Intel HARPv2, a package-integrated CPU+FPGA device, which shows a 1.7-17.2x performance speedup and 1.7-19.5x energy-efficiency improvement than conventional approaches.

We primarily focus on the field of large language models (LLMs) for recommendation, which has been actively explored recently and poses a significant challenge in effectively enhancing recommender systems with logical reasoning abilities and open-world knowledge. Current mainstream efforts mainly center around injecting personalized information from recommendation models into LLMs by customizing input templates or aligning representations between semantic and recommendation spaces at the prediction layer. However, they face three significant limitations: (1) LoRA is mostly used as a core component in existing works, but personalization is not well established in LoRA parameters as the LoRA matrix shared by every user may not cater to different users' characteristics, leading to suboptimal performance. (2) Although lifelong personalized behavior sequences are ideal for personalization, their use raises effectiveness and efficiency issues since LLMs require escalating training and inference time to extend text lengths. (3) Existing approaches aren't scalable for large datasets due to training efficiency constraints. Thus, LLMs only see a small fraction of the datasets (e.g., less than 10%) instead of the whole datasets, limiting their exposure to the full training space. To address these problems, we propose RecLoRA. This model incorporates a Personalized LoRA module that maintains independent LoRAs for different users and a Long-Short Modality Retriever that retrieves different history lengths for different modalities, significantly improving performance while adding minimal time cost. Furthermore, we design a Few2Many Learning Strategy, using a conventional recommendation model as a lens to magnify small training spaces to full spaces. Extensive experiments on public datasets demonstrate the efficacy of our RecLoRA compared to existing baseline models.

Large Language Model (LLM) agents require persistent memory to maintain personalization, factual continuity, and long-horizon reasoning, yet standard context-window and retrieval-augmented generation (RAG) pipelines degrade over multi-session interactions. We present MemMachine, an open-source memory system that integrates short-term, long-term episodic, and profile memory within a ground-truth-preserving architecture that stores entire conversational episodes and reduces lossy LLM-based extraction. MemMachine uses contextualized retrieval that expands nucleus matches with surrounding context, improving recall when relevant evidence spans multiple dialogue turns. Across benchmarks, MemMachine achieves strong accuracy-efficiency tradeoffs: on LoCoMo it reaches 0.9169 using gpt4.1-mini; on LongMemEvalS (ICLR 2025), a six-dimension ablation yields 93.0 percent accuracy, with retrieval-stage optimizations -- retrieval depth tuning (+4.2 percent), context formatting (+2.0 percent), search prompt design (+1.8 percent), and query bias correction (+1.4 percent) -- outperforming ingestion-stage gains such as sentence chunking (+0.8 percent). GPT-5-mini exceeds GPT-5 by 2.6 percent when paired with optimized prompts, making it the most cost-efficient setup. Compared to Mem0, MemMachine uses roughly 80 percent fewer input tokens under matched conditions. A companion Retrieval Agent adaptively routes queries among direct retrieval, parallel decomposition, or iterative chain-of-query strategies, achieving 93.2 percent on HotpotQA-hard and 92.6 percent on WikiMultiHop under randomized-noise conditions. These results show that preserving episodic ground truth while layering adaptive retrieval yields robust, efficient long-term memory for personalized LLM agents.

Personalized alignment of large language models seeks to adapt responses to individual user preferences, typically via reinforcement learning. A key challenge is obtaining accurate, user-specific reward signals in open-ended scenarios. Existing personalized reward models face two persistent limitations: (1) oversimplifying diverse, scenario-specific preferences into a small, fixed set of evaluation principles, and (2) struggling with generalization to new users with limited feedback. To this end, we propose P-GenRM, the first Personalized Generative Reward Model with test-time user-based scaling. P-GenRM transforms preference signals into structured evaluation chains that derive adaptive personas and scoring rubrics across various scenarios. It further clusters users into User Prototypes and introduces a dual-granularity scaling mechanism: at the individual level, it adaptively scales and aggregates each user's scoring scheme; at the prototype level, it incorporates preferences from similar users. This design mitigates noise in inferred preferences and enhances generalization to unseen users through prototype-based transfer. Empirical results show that P-GenRM achieves state-of-the-art results on widely-used personalized reward model benchmarks, with an average improvement of 2.31%, and demonstrates strong generalization on an out-of-distribution dataset. Notably, Test-time User-based scaling provides an additional 3% boost, demonstrating stronger personalized alignment with test-time scalability.

Human interaction with the external world fundamentally involves the exchange of personal memory, whether with other individuals, websites, applications, or, in the future, AI agents. A significant portion of this interaction is redundant, requiring users to repeatedly provide the same information across different contexts. Existing solutions, such as browser-stored credentials, autofill mechanisms, and unified authentication systems, have aimed to mitigate this redundancy by serving as intermediaries that store and retrieve commonly used user data. The advent of large language models (LLMs) presents an opportunity to redefine memory management through an AI-native paradigm: SECOND ME. SECOND ME acts as an intelligent, persistent memory offload system that retains, organizes, and dynamically utilizes user-specific knowledge. By serving as an intermediary in user interactions, it can autonomously generate context-aware responses, prefill required information, and facilitate seamless communication with external systems, significantly reducing cognitive load and interaction friction. Unlike traditional memory storage solutions, SECOND ME extends beyond static data retention by leveraging LLM-based memory parameterization. This enables structured organization, contextual reasoning, and adaptive knowledge retrieval, facilitating a more systematic and intelligent approach to memory management. As AI-driven personal agents like SECOND ME become increasingly integrated into digital ecosystems, SECOND ME further represents a critical step toward augmenting human-world interaction with persistent, contextually aware, and self-optimizing memory systems. We have open-sourced the fully localizable deployment system at GitHub: https://github.com/Mindverse/Second-Me.

Large Language Models (LLMs) can memorize and reveal personal information, raising concerns regarding compliance with the EU's GDPR, particularly the Right to Be Forgotten (RTBF). Existing machine unlearning methods assume the data to forget is already known but do not address how to identify which individual-fact associations are stored in the model. Privacy auditing techniques typically operate at the population level or target a small set of identifiers, limiting applicability to individual-level data inquiries. We introduce WikiMem, a dataset of over 5,000 natural language canaries covering 243 human-related properties from Wikidata, and a model-agnostic metric to quantify human-fact associations in LLMs. Our approach ranks ground-truth values against counterfactuals using calibrated negative log-likelihood across paraphrased prompts. We evaluate 200 individuals across 15 LLMs (410M-70B parameters), showing that memorization correlates with subject web presence and model scale. We provide a foundation for identifying memorized personal data in LLMs at the individual level, enabling the dynamic construction of forget sets for machine unlearning and RTBF requests.

Under a unified operational definition, we define LLM memory as a persistent state written during pretraining, finetuning, or inference that can later be addressed and that stably influences outputs. We propose a four-part taxonomy (parametric, contextual, external, procedural/episodic) and a memory quadruple (location, persistence, write/access path, controllability). We link mechanism, evaluation, and governance via the chain write -> read -> inhibit/update. To avoid distorted comparisons across heterogeneous setups, we adopt a three-setting protocol (parametric only, offline retrieval, online retrieval) that decouples capability from information availability on the same data and timeline. On this basis we build a layered evaluation: parametric (closed-book recall, edit differential, memorization/privacy), contextual (position curves and the mid-sequence drop), external (answer correctness vs snippet attribution/faithfulness), and procedural/episodic (cross-session consistency and timeline replay, E MARS+). The framework integrates temporal governance and leakage auditing (freshness hits, outdated answers, refusal slices) and uncertainty reporting via inter-rater agreement plus paired tests with multiple-comparison correction. For updating and forgetting, we present DMM Gov: coordinating DAPT/TAPT, PEFT, model editing (ROME, MEND, MEMIT, SERAC), and RAG to form an auditable loop covering admission thresholds, rollout, monitoring, rollback, and change audits, with specs for timeliness, conflict handling, and long-horizon consistency. Finally, we give four testable propositions: minimum identifiability; a minimal evaluation card; causally constrained editing with verifiable forgetting; and when retrieval with small-window replay outperforms ultra-long-context reading. This yields a reproducible, comparable, and governable coordinate system for research and deployment.

Effective personalization of LLMs is critical for a broad range of user-interfacing applications such as virtual assistants and content curation. Inspired by the strong in-context learning capabilities of LLMs, we propose Few-Shot Preference Optimization (FSPO), which reframes reward modeling as a meta-learning problem. Under this framework, an LLM learns to quickly adapt to a user via a few labeled preferences from that user, constructing a personalized reward function for them. Additionally, since real-world preference data is scarce and challenging to collect at scale, we propose careful design choices to construct synthetic preference datasets for personalization, generating over 1M synthetic personalized preferences using publicly available LLMs. In particular, to successfully transfer from synthetic data to real users, we find it crucial for the data to exhibit both high diversity and coherent, self-consistent structure. We evaluate FSPO on personalized open-ended generation for up to 1,500 synthetic users across across three domains: movie reviews, pedagogical adaptation based on educational background, and general question answering, along with a controlled human study. Overall, FSPO achieves an 87% Alpaca Eval winrate on average in generating responses that are personalized to synthetic users and a 72% winrate with real human users in open-ended question answering.

Large language models (LLMs) have recently achieved impressive performance across a wide range of natural language tasks and are now widely used in real-world applications. Among them, black-box LLMs--served via APIs without access to model internals--are especially dominant due to their scalability and ease of deployment. Despite their strong capabilities, these models typically produce generalized responses that overlook personal preferences and reasoning styles. This has led to growing interest in black-box LLM personalization, which aims to tailor model outputs to user-specific context without modifying model parameters. However, existing approaches primarily focus on response-level personalization, attempting to match final outputs without modeling personal thought process. To address this limitation, we propose RPM, a framework for reasoning-level personalization that aligns the model's reasoning process with a user's personalized logic. RPM first constructs statistical user-specific factors by extracting and grouping response-influential features from user history. It then builds personalized reasoning paths that reflect how these factors are used in context. In the inference stage, RPM retrieves reasoning-aligned examples for new queries via feature-level similarity and performs inference conditioned on the structured factors and retrieved reasoning paths, enabling the model to follow user-specific reasoning trajectories. This reasoning-level personalization enhances both predictive accuracy and interpretability by grounding model outputs in user-specific logic through structured information. Extensive experiments across diverse tasks show that RPM consistently outperforms response-level personalization methods, demonstrating the effectiveness of reasoning-level personalization in black-box LLMs.

Existing long-term personalized dialogue systems struggle to reconcile unbounded interaction streams with finite context constraints, often succumbing to memory noise accumulation, reasoning degradation, and persona inconsistency. To address these challenges, this paper proposes Inside Out, a framework that utilizes a globally maintained PersonaTree as the carrier of long-term user profiling. By constraining the trunk with an initial schema and updating the branches and leaves, PersonaTree enables controllable growth, achieving memory compression while preserving consistency. Moreover, we train a lightweight MemListener via reinforcement learning with process-based rewards to produce structured, executable, and interpretable {ADD, UPDATE, DELETE, NO_OP} operations, thereby supporting the dynamic evolution of the personalized tree. During response generation, PersonaTree is directly leveraged to enhance outputs in latency-sensitive scenarios; when users require more details, the agentic mode is triggered to introduce details on-demand under the constraints of the PersonaTree. Experiments show that PersonaTree outperforms full-text concatenation and various personalized memory systems in suppressing contextual noise and maintaining persona consistency. Notably, the small MemListener model achieves memory-operation decision performance comparable to, or even surpassing, powerful reasoning models such as DeepSeek-R1-0528 and Gemini-3-Pro.

Effective memory management is essential for large language model agents to navigate long-horizon tasks. Recent research has explored using Reinforcement Learning to develop specialized memory manager agents. However, existing approaches rely on final task performance as the primary reward, which results in severe reward sparsity and ineffective credit assignment, providing insufficient guidance for individual memory operations. To this end, we propose Fine-Mem, a unified framework designed for fine-grained feedback alignment. First, we introduce a Chunk-level Step Reward to provide immediate step-level supervision via auxiliary chunk-specific question answering tasks. Second, we devise Evidence-Anchored Reward Attribution to redistribute global rewards by anchoring credit to key memory operations, based on the specific memory items utilized as evidence in reasoning. Together, these components enable stable policy optimization and align local memory operations with the long-term utility of memory. Experiments on Memalpha and MemoryAgentBench demonstrate that Fine-Mem consistently outperforms strong baselines, achieving superior success rates across various sub-tasks. Further analysis reveals its adaptability and strong generalization capabilities across diverse model configurations and backbones.

Personalized LLM systems have advanced rapidly, yet most operate in domains where user preferences are stable and ground truth is either absent or subjective. We argue that individual investor decision-making presents a uniquely challenging domain for LLM personalization - one that exposes fundamental limitations in current customization paradigms. Drawing on our system, built and deployed for AI-augmented portfolio management, we identify four axes along which individual investing exposes fundamental limitations in standard LLM customization: (1) behavioral memory complexity, where investor patterns are temporally evolving, self-contradictory, and financially consequential; (2) thesis consistency under drift, where maintaining coherent investment rationale over weeks or months strains stateless and session-bounded architectures; (3) style-signal tension, where the system must simultaneously respect personal investment philosophy and surface objective evidence that may contradict it; and (4) alignment without ground truth, where personalization quality cannot be evaluated against a fixed label set because outcomes are stochastic and delayed. We describe the architectural responses that emerged from building the system and propose open research directions for personalized NLP in high-stakes, temporally extended decision domains.

Large Language Model (LLM) agents are increasingly expected to maintain coherent, long-term personalized memory, yet current benchmarks primarily measure static fact retrieval, overlooking the ability to revise stored beliefs when new evidence emerges. We identify a critical and underexplored failure mode, Implicit Conflict: a later observation invalidates an earlier memory without explicit negation, requiring contextual inference and commonsense reasoning to detect. To rigorously evaluate this capability, we introduce STALE, a benchmark of 400 expert-validated conflict scenarios (1,200 evaluation queries across three probing dimensions) spanning over 100 everyday topics with contexts up to 150K tokens. We propose a three-dimensional probing framework that tests State Resolution (detecting that a prior belief is outdated), Premise Resistance (rejecting queries that falsely presuppose a stale state), and Implicit Policy Adaptation (proactively applying updated states in downstream behavior). A systematic evaluation of frontier LLMs and specialized memory frameworks reveals a pervasive gap between retrieving updated evidence and acting on it, with even the best evaluated model achieving only 55.2% overall accuracy. Models often accept outdated assumptions embedded in a user's query, and they struggle to recognize when a change in one aspect of the user's state should invalidate related memories. To establish an initial baseline for state-aware memory, we further present CUPMem, a prototype that strengthens write-time revision through structured state consolidation and propagation-aware search, suggesting that explicit state adjudication is a promising direction for robust agentic memory.

Memory is a fundamental component of AI systems, underpinning large language models (LLMs) based agents. While prior surveys have focused on memory applications with LLMs, they often overlook the atomic operations that underlie memory dynamics. In this survey, we first categorize memory representations into parametric, contextual structured, and contextual unstructured and then introduce six fundamental memory operations: Consolidation, Updating, Indexing, Forgetting, Retrieval, and Compression. We systematically map these operations to the most relevant research topics across long-term, long-context, parametric modification, and multi-source memory. By reframing memory systems through the lens of atomic operations and representation types, this survey provides a structured and dynamic perspective on research, benchmark datasets, and tools related to memory in AI, clarifying the functional interplay in LLMs based agents while outlining promising directions for future researchThe paper list, datasets, methods and tools are available at \href{https://github.com/Elvin-Yiming-Du/Survey_Memory_in_AI{https://github.com/Elvin-Yiming-Du/Survey\_Memory\_in\_AI}.}.

Memory agents, which depart from predefined memory-processing pipelines by endogenously managing the processing, storage, and retrieval of memories, have garnered increasing attention for their autonomy and adaptability. However, existing training paradigms remain constrained: agents often traverse long-horizon sequences of memory operations before receiving sparse and delayed rewards, which hinders truly end-to-end optimization of memory management policies. To address this limitation, we introduce Mem-T, an autonomous memory agent that interfaces with a lightweight hierarchical memory database to perform dynamic updates and multi-turn retrieval over streaming inputs. To effectively train long-horizon memory management capabilities, we further propose MoT-GRPO, a tree-guided reinforcement learning framework that transforms sparse terminal feedback into dense, step-wise supervision via memory operation tree backpropagation and hindsight credit assignment, thereby enabling the joint optimization of memory construction and retrieval. Extensive experiments demonstrate that Mem-T is (1) high-performing, surpassing frameworks such as A-Mem and Mem0 by up to 14.92%, and (2) economical, operating on a favorable accuracy-efficiency Pareto frontier and reducing inference tokens per query by sim24.45% relative to GAM without sacrificing performance.

Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which may cause confusion in later conversations. To address this issue, we present a novel task and a corresponding dataset of memory management in long-term conversations, in which bots keep track of and bring up the latest information about users while conversing through multiple sessions. In order to support more precise and interpretable memory, we represent memory as unstructured text descriptions of key information and propose a new mechanism of memory management that selectively eliminates invalidated or redundant information. Experimental results show that our approach outperforms the baselines that leave the stored memory unchanged in terms of engagingness and humanness, with larger performance gap especially in the later sessions.

Generative recommendation (GenRec) models typically model user behavior via full attention, but scaling to lifelong sequences is hindered by prohibitive computational costs and noise accumulation from stochastic interactions. To address these challenges, we introduce Rec2PM, a framework that compresses long user interaction histories into compact Preference Memory tokens. Unlike traditional recurrent methods that suffer from serial training, Rec2PM employs a novel self-referential teacher-forcing strategy: it leverages a global view of the history to generate reference memories, which serve as supervision targets for parallelized recurrent updates. This allows for fully parallel training while maintaining the capability for iterative updates during inference. Additionally, by representing memory as token embeddings rather than extensive KV caches, Rec2PM achieves extreme storage efficiency. Experiments on large-scale benchmarks show that Rec2PM significantly reduces inference latency and memory footprint while achieving superior accuracy compared to full-sequence models. Analysis reveals that the Preference Memory functions as a denoising Information Bottleneck, effectively filtering interaction noise to capture robust long-term interests.

Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains challenging. Existing personalization benchmarks focus on chit-chat, non-conversational tasks, or narrow domains, failing to capture the complexities of personalized task-oriented assistance. To address this, we introduce PersonaLens, a comprehensive benchmark for evaluating personalization in task-oriented AI assistants. Our benchmark features diverse user profiles equipped with rich preferences and interaction histories, along with two specialized LLM-based agents: a user agent that engages in realistic task-oriented dialogues with AI assistants, and a judge agent that employs the LLM-as-a-Judge paradigm to assess personalization, response quality, and task success. Through extensive experiments with current LLM assistants across diverse tasks, we reveal significant variability in their personalization capabilities, providing crucial insights for advancing conversational AI systems.

Existing works increasingly adopt memory-centric mechanisms to process long contexts in a segment manner, and effective memory management is one of the key capabilities that enables large language models to effectively propagate information across the entire sequence. Therefore, leveraging reward models (RMs) to automatically and reliably evaluate memory quality is critical. In this work, we introduce MemoryRewardBench, the first benchmark to systematically study the ability of RMs to evaluate long-term memory management processes. MemoryRewardBench covers both long-context comprehension and long-form generation tasks, featuring 10 distinct settings with different memory management patterns, with context length ranging from 8K to 128K tokens. Evaluations on 13 cutting-edge RMs indicate a diminishing performance gap between open-source and proprietary models, with newer-generation models consistently outperforming their predecessors regardless of parameter count. We further expose the capabilities and fundamental limitations of current RMs in evaluating LLM memory management across diverse settings.

Agents centered around Large Language Models (LLMs) are now capable of automating mobile device operations for users. After fine-tuning to learn a user's mobile operations, these agents can adhere to high-level user instructions online. They execute tasks such as goal decomposition, sequencing of sub-goals, and interactive environmental exploration, until the final objective is achieved. However, privacy concerns related to personalized user data arise during mobile operations, requiring user confirmation. Moreover, users' real-world operations are exploratory, with action data being complex and redundant, posing challenges for agent learning. To address these issues, in our practical application, we have designed interactive tasks between agents and humans to identify sensitive information and align with personalized user needs. Additionally, we integrated Standard Operating Procedure (SOP) information within the model's in-context learning to enhance the agent's comprehension of complex task execution. Our approach is evaluated on the new device control benchmark AitW, which encompasses 30K unique instructions across multi-step tasks, including application operation, web searching, and web shopping. Experimental results show that the SOP-based agent achieves state-of-the-art performance in LLMs without incurring additional inference costs, boasting an overall action success rate of 66.92\%. The code and data examples are available at https://github.com/alipay/mobile-agent.

Large language model agents rely on specialized memory systems to accumulate and reuse knowledge during extended interactions. Recent architectures typically adopt a fixed memory design tailored to specific domains, such as semantic retrieval for conversations or skills reused for coding. However, a memory system optimized for one purpose frequently fails to transfer to others. To address this limitation, we introduce M^star, a method that automatically discovers task-optimized memory harnesses through executable program evolution. Specifically, M^star models an agent memory system as a memory program written in Python. This program encapsulates the data Schema, the storage Logic, and the agent workflow Instructions. We optimize these components jointly using a reflective code evolution method; this approach employs a population-based search strategy and analyzes evaluation failures to iteratively refine the candidate programs. We evaluate M^star on four distinct benchmarks spanning conversation, embodied planning, and expert reasoning. Our results demonstrate that M^star improves performance over existing fixed-memory baselines robustly across all evaluated tasks. Furthermore, the evolved memory programs exhibit structurally distinct processing mechanisms for each domain. This finding indicates that specializing the memory mechanism for a given task explores a broad design space and provides a superior solution compared to general-purpose memory paradigms.

Modern conversational agents like ChatGPT and Alexa+ rely on predefined policies specifying metadata, response styles, and tool-usage rules. As these LLM-based systems expand to support diverse business and user queries, such policies, often implemented as in-context prompts, are becoming increasingly complex and lengthy, making faithful adherence difficult and imposing large fixed computational costs. With the rise of multimodal agents, policies that govern visual and multimodal behaviors are critical but remain understudied. Prior prompt-compression work mainly shortens task templates and demonstrations, while existing policy-alignment studies focus only on text-based safety rules. We introduce Multimodal Policy Internalization (MPI), a new task that internalizes reasoning-intensive multimodal policies into model parameters, enabling stronger policy-following without including the policy during inference. MPI poses unique data and algorithmic challenges. We build two datasets spanning synthetic and real-world decision-making and tool-using tasks and propose TriMPI, a three-stage training framework. TriMPI first injects policy knowledge via continual pretraining, then performs supervised finetuning, and finally applies PolicyRollout, a GRPO-style reinforcement learning extension that augments rollouts with policy-aware responses for grounded exploration. TriMPI achieves notable gains in end-to-end accuracy, generalization, and robustness to forgetting. As the first work on multimodal policy internalization, we provide datasets, training recipes, and comprehensive evaluations to foster future research. Project page: https://mikewangwzhl.github.io/TriMPI.

Personalized generation in T2I diffusion models aims to naturally incorporate individual user preferences into the generation process with minimal user intervention. However, existing studies primarily rely on prompt-level modeling with large-scale models, often leading to inaccurate personalization due to the limited input token capacity of T2I diffusion models. To address these limitations, we propose DrUM, a novel method that integrates user profiling with a transformer-based adapter to enable personalized generation through condition-level modeling in the latent space. DrUM demonstrates strong performance on large-scale datasets and seamlessly integrates with open-source text encoders, making it compatible with widely used foundation T2I models without requiring additional fine-tuning.

Large Language Models (LLMs) have made significant progress in open-ended dialogue, yet their inability to retain and retrieve relevant information from long-term interactions limits their effectiveness in applications requiring sustained personalization. External memory mechanisms have been proposed to address this limitation, enabling LLMs to maintain conversational continuity. However, existing approaches struggle with two key challenges. First, rigid memory granularity fails to capture the natural semantic structure of conversations, leading to fragmented and incomplete representations. Second, fixed retrieval mechanisms cannot adapt to diverse dialogue contexts and user interaction patterns. In this work, we propose Reflective Memory Management (RMM), a novel mechanism for long-term dialogue agents, integrating forward- and backward-looking reflections: (1) Prospective Reflection, which dynamically summarizes interactions across granularities-utterances, turns, and sessions-into a personalized memory bank for effective future retrieval, and (2) Retrospective Reflection, which iteratively refines the retrieval in an online reinforcement learning (RL) manner based on LLMs' cited evidence. Experiments show that RMM demonstrates consistent improvement across various metrics and benchmarks. For example, RMM shows more than 10% accuracy improvement over the baseline without memory management on the LongMemEval dataset.

Constructing memory from users' long-term conversations overcomes LLMs' contextual limitations and enables personalized interactions. Recent studies focus on hierarchical memory to model users' multi-granular behavioral patterns via clustering and aggregating historical conversations. However, conversational noise and memory hallucinations can be amplified during clustering, causing locally aggregated memories to misalign with the user's global persona. To mitigate this issue, we propose Bi-Mem, an agentic framework ensuring hierarchical memory fidelity through bidirectional construction. Specifically, we deploy an inductive agent to form the hierarchical memory: it extracts factual information from raw conversations to form fact-level memory, aggregates them into thematic scenes (i.e., local scene-level memory) using graph clustering, and infers users' profiles as global persona-level memory. Simultaneously, a reflective agent is designed to calibrate local scene-level memories using global constraints derived from the persona-level memory, thereby enforcing global-local alignment. For coherent memory recall, we propose an associative retrieval mechanism: beyond initial hierarchical search, a spreading activation process allows facts to evoke contextual scenes, while scene-level matches retrieve salient supporting factual information. Empirical evaluations demonstrate that Bi-Mem achieves significant improvements in question answering performance on long-term personalized conversational tasks.

Episodic memory allows LLM agents to accumulate and retrieve experience, but current methods treat each memory independently, i.e., evaluating retrieval quality in isolation without accounting for the dependency chains through which memories enable the creation of future memories. We introduce MemQ, which applies TD(λ) eligibility traces to memory Q-values, propagating credit backward through a provenance DAG that records which memories were retrieved when each new memory was created. Credit weight decays as (γλ)^d with DAG depth d, replacing temporal distance with structural proximity. We formalize the setting as an Exogenous-Context MDP, whose factored transition decouples the exogenous task stream from the endogenous memory store. Across six benchmarks, spanning OS interaction, function calling, code generation, multimodal reasoning, embodied reasoning, and expert-level QA, MemQ achieves the highest success rate on all six in generalization evaluation and runtime learning, with gains largest on multi-step tasks that produce deep and relevant provenance chains (up to +5.7~pp) and smallest on single-step classification (+0.77~pp) where single-step updates already suffice. We further study how γ and λ interact with the EC-MDP structure, providing principled guidance for parameter selection and future research. Code is available at https://github.com/jwliao-ai/MemQ.

Personalized large language models (LLMs) are designed to tailor responses to individual user preferences. While Reinforcement Learning from Human Feedback (RLHF) is a commonly used framework for aligning LLMs with human preferences, vanilla RLHF assumes that all human preferences share the same distribution, preventing fine-tuned LLMs from generating personalized content when user preferences are diverse. In this work, we propose Personalized-RLHF (P-RLHF), an efficient framework that utilizes a lightweight user model to capture individual user preferences and jointly learns the user model and the personalized LLM from human feedback. P-RLHF exhibits the following three characteristics: (1) It enables an LLM to generate personalized content and scale efficiently with growing number of users. (2) It handles both explicit user preferences described as textual input and implicit user preferences encoded in the feedback data. (3) It eliminates the need for users to fully articulate their preferences, which are normally needed for prompting LLMs to generate personalized content yet are often impractical to obtain in real-world scenarios. Our experimental results show that personalized LLMs trained using P-RLHF generate responses that are more closely aligned with individual user preferences, outperforming vanilla, non-personalized RLHF and prompting-based personalization approaches across different tasks. We opensource our code at https://github.com/HumainLab/Personalized_RLHF.

Most evaluations of External Memory Module assume a static setting: memory is built offline and queried at a fixed state. In practice, memory is streaming: new facts arrive continuously, insertions interleave with retrievals, and the memory state evolves while the model is serving queries. In this regime, accuracy and cost are governed by the full memory lifecycle, which encompasses the ingestion, maintenance, retrieval, and integration of information into generation. We present Neuromem, a scalable testbed that benchmarks External Memory Modules under an interleaved insertion-and-retrieval protocol and decomposes its lifecycle into five dimensions including memory data structure, normalization strategy, consolidation policy, query formulation strategy, and context integration mechanism. Using three representative datasets LOCOMO, LONGMEMEVAL, and MEMORYAGENTBENCH, Neuromem evaluates interchangeable variants within a shared serving stack, reporting token-level F1 and insertion/retrieval latency. Overall, we observe that performance typically degrades as memory grows across rounds, and time-related queries remain the most challenging category. The memory data structure largely determines the attainable quality frontier, while aggressive compression and generative integration mechanisms mostly shift cost between insertion and retrieval with limited accuracy gain.

Multi-agent systems built on Large Language Models (LLMs) show exceptional promise for complex collaborative problem-solving, yet they face fundamental challenges stemming from context window limitations that impair memory consistency, role adherence, and procedural integrity. This paper introduces Intrinsic Memory Agents, a novel framework that addresses these limitations through agent-specific memories that evolve intrinsically with agent outputs. Specifically, our method maintains role-aligned memory that preserves specialized perspectives while focusing on task-relevant information. Our approach utilises a generic memory template applicable to new problems without the need to hand-craft specific memory prompts. We benchmark our approach on the PDDL, FEVER, and ALFWorld datasets, comparing its performance to existing state-of-the-art multi-agentic memory approaches and showing state-of-the-art or comparable performance across all three, with the highest consistency. An additional evaluation is performed on a complex data pipeline design task, and we demonstrate that our approach produces higher quality designs across 5 metrics: scalability, reliability, usability, cost-effectiveness, and documentation, plus additional qualitative evidence of the improvements. Our findings suggest that addressing memory limitations through intrinsic approaches can improve the capabilities of multi-agent LLM systems on structured planning tasks.

Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully addressing diverse user needs, which requires recognizing how the same query can reflect different intents across users and delivering information in preferred forms. While recent systems such as ChatGPT and Gemini attempt personalization by leveraging user histories, systematic evaluation of such personalization is under-explored. To address this gap, we propose BESPOKE, the realistic benchmark for evaluating personalization in search-augmented LLMs. BESPOKE is designed to be both realistic, by collecting authentic chat and search histories directly from humans, and diagnostic, by pairing responses with fine-grained preference scores and feedback. The benchmark is constructed through long-term, deeply engaged human annotation, where human annotators contributed their own histories, authored queries with detailed information needs, and evaluated responses with scores and diagnostic feedback. Leveraging BESPOKE, we conduct systematic analyses that reveal key requirements for effective personalization in information-seeking tasks, providing a foundation for fine-grained evaluation of personalized search-augmented LLMs. Our code and data are available at https://augustinlib.github.io/BESPOKE/.

With the rapid improvement in the general capabilities of LLMs, LLM personalization, i.e., how to build LLM systems that can generate personalized responses or services that are tailored to distinct user personas, has become an increasingly important research and engineering problem. However, unlike many new challenging benchmarks being released for evaluating the general/reasoning capabilities, the lack of high-quality benchmarks for evaluating LLM personalization greatly hinders progress in this field. To address this, we introduce PersonaFeedback, a new benchmark that directly evaluates LLMs' ability to provide personalized responses given pre-defined user personas and queries. Unlike existing benchmarks that require models to infer implicit user personas from historical interactions, PersonaFeedback decouples persona inference from personalization, focusing on evaluating the model's ability to generate responses tailored to explicit personas. PersonaFeedback consists of 8298 human-annotated test cases, which are categorized into easy, medium, and hard tiers based on the contextual complexity of the user personas and the difficulty in distinguishing subtle differences between two personalized responses. We conduct comprehensive evaluations across a wide range of models. The empirical results reveal that even state-of-the-art LLMs that can solve complex real-world reasoning tasks could fall short on the hard tier of PersonaFeedback where even human evaluators may find the distinctions challenging. Furthermore, we conduct an in-depth analysis of failure modes across various types of systems, demonstrating that the current retrieval-augmented framework should not be seen as a de facto solution for personalization tasks. All benchmark data, annotation protocols, and the evaluation pipeline will be publicly available to facilitate future research on LLM personalization.

Although memory capabilities of AI agents are gaining increasing attention, existing solutions remain fundamentally limited. Most rely on flat, narrowly scoped memory components, constraining their ability to personalize, abstract, and reliably recall user-specific information over time. To this end, we introduce MIRIX, a modular, multi-agent memory system that redefines the future of AI memory by solving the field's most critical challenge: enabling language models to truly remember. Unlike prior approaches, MIRIX transcends text to embrace rich visual and multimodal experiences, making memory genuinely useful in real-world scenarios. MIRIX consists of six distinct, carefully structured memory types: Core, Episodic, Semantic, Procedural, Resource Memory, and Knowledge Vault, coupled with a multi-agent framework that dynamically controls and coordinates updates and retrieval. This design enables agents to persist, reason over, and accurately retrieve diverse, long-term user data at scale. We validate MIRIX in two demanding settings. First, on ScreenshotVQA, a challenging multimodal benchmark comprising nearly 20,000 high-resolution computer screenshots per sequence, requiring deep contextual understanding and where no existing memory systems can be applied, MIRIX achieves 35% higher accuracy than the RAG baseline while reducing storage requirements by 99.9%. Second, on LOCOMO, a long-form conversation benchmark with single-modal textual input, MIRIX attains state-of-the-art performance of 85.4%, far surpassing existing baselines. These results show that MIRIX sets a new performance standard for memory-augmented LLM agents. To allow users to experience our memory system, we provide a packaged application powered by MIRIX. It monitors the screen in real time, builds a personalized memory base, and offers intuitive visualization and secure local storage to ensure privacy.

Personalized alignments for individual users have been a long-standing goal in large language models (LLMs). We introduce Drift, a novel framework that personalizes LLMs at decoding time with implicit user preferences. Traditional Reinforcement Learning from Human Feedback (RLHF) requires thousands of annotated examples and expensive gradient updates. In contrast, Drift personalizes LLMs in a training-free manner, using only a few dozen examples to steer a frozen model through efficient preference modeling. Our approach models user preferences as a composition of predefined, interpretable attributes and aligns them at decoding time to enable personalized generation. Experiments on both a synthetic persona dataset (Perspective) and a real human-annotated dataset (PRISM) demonstrate that Drift significantly outperforms RLHF baselines while using only 50-100 examples. Our results and analysis show that Drift is both computationally efficient and interpretable.

Memory plays a pivotal role in enabling large language model~(LLM)-based agents to engage in complex and long-term interactions, such as question answering (QA) and dialogue systems. While various memory modules have been proposed for these tasks, the impact of different memory structures across tasks remains insufficiently explored. This paper investigates how memory structures and memory retrieval methods affect the performance of LLM-based agents. Specifically, we evaluate four types of memory structures, including chunks, knowledge triples, atomic facts, and summaries, along with mixed memory that combines these components. In addition, we evaluate three widely used memory retrieval methods: single-step retrieval, reranking, and iterative retrieval. Extensive experiments conducted across four tasks and six datasets yield the following key insights: (1) Different memory structures offer distinct advantages, enabling them to be tailored to specific tasks; (2) Mixed memory structures demonstrate remarkable resilience in noisy environments; (3) Iterative retrieval consistently outperforms other methods across various scenarios. Our investigation aims to inspire further research into the design of memory systems for LLM-based agents.

Large language model (LLM) agents are constrained by limited context windows, necessitating external memory systems for long-term information understanding. Current memory-augmented agents typically depend on pre-defined instructions and tools for memory updates. However, language models may lack the ability to determine which information to store, how to structure it, and when to update it, especially as memory systems become more complex. This results in suboptimal memory construction and information loss. To this end, we propose Mem-alpha, a reinforcement learning framework that trains agents to effectively manage complex memory systems through interaction and feedback. We also construct a specialized training dataset spanning diverse multi-turn interaction patterns paired with comprehensive evaluation questions designed to teach effective memory management. During training, agents process sequential information chunks, learn to extract and store relevant content, then update the memory system. The reward signal derives from downstream question-answering accuracy over the full interaction history, directly optimizing for memory construction. To illustrate the effectiveness of our training framework, we design a memory architecture comprising core, episodic, and semantic components, equipped with multiple tools for memory operations. Empirical evaluation demonstrates that Mem-alpha achieves significant improvements over existing memory-augmented agent baselines. Despite being trained exclusively on instances with a maximum length of 30k tokens, our agents exhibit remarkable generalization to sequences exceeding 400k tokens, over 13x the training length, highlighting the robustness of Mem-alpha.

Large language models (LLMs) excel at generating contextually relevant content. However, tailoring these outputs to individual users for effective personalization is a significant challenge. While rich user-specific information often exists as pre-existing user representations, such as embeddings learned from preferences or behaviors, current methods to leverage these for LLM personalization typically require costly fine-tuning or token-heavy prompting. We propose Embedding-to-Prefix (E2P), a parameter-efficient method that injects pre-computed context embeddings into an LLM's hidden representation space through a learned projection to a single soft token prefix. This enables effective personalization while keeping the backbone model frozen and avoiding expensive adaptation techniques. We evaluate E2P across two public datasets and in a production setting: dialogue personalization on Persona-Chat, contextual headline generation on PENS, and large-scale personalization for music and podcast consumption. Results show that E2P preserves contextual signals and achieves strong performance with minimal computational overhead, offering a scalable, efficient solution for contextualizing generative AI systems.

The memorization of sensitive and personally identifiable information (PII) by large language models (LLMs) poses growing privacy risks as models scale and are increasingly deployed in real-world applications. Existing efforts to study sensitive and PII data memorization and develop mitigation strategies are hampered by the absence of comprehensive, realistic, and ethically sourced datasets reflecting the diversity of sensitive information found on the web. We introduce PANORAMA - Profile-based Assemblage for Naturalistic Online Representation and Attribute Memorization Analysis, a large-scale synthetic corpus of 384,789 samples derived from 9,674 synthetic profiles designed to closely emulate the distribution, variety, and context of PII and sensitive data as it naturally occurs in online environments. Our data generation pipeline begins with the construction of internally consistent, multi-attribute human profiles using constrained selection to reflect real-world demographics such as education, health attributes, financial status, etc. Using a combination of zero-shot prompting and OpenAI o3-mini, we generate diverse content types - including wiki-style articles, social media posts, forum discussions, online reviews, comments, and marketplace listings - each embedding realistic, contextually appropriate PII and other sensitive information. We validate the utility of PANORAMA by fine-tuning the Mistral-7B model on 1x, 5x, 10x, and 25x data replication rates with a subset of data and measure PII memorization rates - revealing not only consistent increases with repetition but also variation across content types, highlighting PANORAMA's ability to model how memorization risks differ by context. Our dataset and code are publicly available, providing a much-needed resource for privacy risk assessment, model auditing, and the development of privacy-preserving LLMs.

Memory enables Large Language Model (LLM) agents to perceive, store, and use information from past dialogues, which is essential for personalization. However, existing methods fail to properly model the temporal dimension of memory in two aspects: 1) Temporal inaccuracy: memories are organized by dialogue time rather than their actual occurrence time; 2) Temporal fragmentation: existing methods focus on point-wise memory, losing durative information that captures persistent states and evolving patterns. To address these limitations, we propose Temporal Semantic Memory (TSM), a memory framework that models semantic time for point-wise memory and supports the construction and utilization of durative memory. During memory construction, it first builds a semantic timeline rather than a dialogue one. Then, it consolidates temporally continuous and semantically related information into a durative memory. During memory utilization, it incorporates the query's temporal intent on the semantic timeline, enabling the retrieval of temporally appropriate durative memories and providing time-valid, duration-consistent context to support response generation. Experiments on LongMemEval and LoCoMo show that TSM consistently outperforms existing methods and achieves up to 12.2% absolute improvement in accuracy, demonstrating the effectiveness of the proposed method.

Recent benchmarks for Large Language Model (LLM) agents primarily focus on evaluating reasoning, planning, and execution capabilities, while another critical component-memory, encompassing how agents memorize, update, and retrieve long-term information-is under-evaluated due to the lack of benchmarks. We term agents with memory mechanisms as memory agents. In this paper, we identify four core competencies essential for memory agents: accurate retrieval, test-time learning, long-range understanding, and conflict resolution. Existing datasets either rely on limited context lengths or are tailored for static, long-context settings like book-based QA, which do not reflect the interactive, multi-turn nature of memory agents that incrementally accumulate information. Furthermore, no existing benchmarks cover all four competencies. Therefore, we introduce MemoryAgentBench, a new benchmark specifically designed for memory agents. Our benchmark combines reformulated existing datasets with newly constructed ones, covering the above four memory competencies, providing a systematic and challenging testbed for assessing memory quality. We evaluate a diverse set of memory agents, ranging from simple context-based and retrieval-augmented generation (RAG) systems to advanced agents with external memory modules and tool integration. Empirical results reveal that current methods fall short of mastering all four competencies, underscoring the need for further research into comprehensive memory mechanisms for LLM agents.