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Apr 20

InstructTTSEval: Benchmarking Complex Natural-Language Instruction Following in Text-to-Speech Systems

In modern speech synthesis, paralinguistic information--such as a speaker's vocal timbre, emotional state, and dynamic prosody--plays a critical role in conveying nuance beyond mere semantics. Traditional Text-to-Speech (TTS) systems rely on fixed style labels or inserting a speech prompt to control these cues, which severely limits flexibility. Recent attempts seek to employ natural-language instructions to modulate paralinguistic features, substantially improving the generalization of instruction-driven TTS models. Although many TTS systems now support customized synthesis via textual description, their actual ability to interpret and execute complex instructions remains largely unexplored. In addition, there is still a shortage of high-quality benchmarks and automated evaluation metrics specifically designed for instruction-based TTS, which hinders accurate assessment and iterative optimization of these models. To address these limitations, we introduce InstructTTSEval, a benchmark for measuring the capability of complex natural-language style control. We introduce three tasks, namely Acoustic-Parameter Specification, Descriptive-Style Directive, and Role-Play, including English and Chinese subsets, each with 1k test cases (6k in total) paired with reference audio. We leverage Gemini as an automatic judge to assess their instruction-following abilities. Our evaluation of accessible instruction-following TTS systems highlights substantial room for further improvement. We anticipate that InstructTTSEval will drive progress toward more powerful, flexible, and accurate instruction-following TTS.

  • 9 authors
·
Jun 19, 2025

PersianLLaMA: Towards Building First Persian Large Language Model

Despite the widespread use of the Persian language by millions globally, limited efforts have been made in natural language processing for this language. The use of large language models as effective tools in various natural language processing tasks typically requires extensive textual data and robust hardware resources. Consequently, the scarcity of Persian textual data and the unavailability of powerful hardware resources have hindered the development of large language models for Persian. This paper introduces the first large Persian language model, named PersianLLaMA, trained on a collection of Persian texts and datasets. This foundational model comes in two versions, with 7 and 13 billion parameters, trained on formal and colloquial Persian texts using two different approaches. PersianLLaMA has been evaluated for natural language generation tasks based on the latest evaluation methods, namely using larger language models, and for natural language understanding tasks based on automated machine metrics. The results indicate that PersianLLaMA significantly outperforms its competitors in both understanding and generating Persian text. PersianLLaMA marks an important step in the development of Persian natural language processing and can be a valuable resource for the Persian-speaking community. This large language model can be used for various natural language processing tasks, especially text generation like chatbots, question-answering, machine translation, and text summarization

  • 5 authors
·
Dec 25, 2023

Is Reinforcement Learning (Not) for Natural Language Processing: Benchmarks, Baselines, and Building Blocks for Natural Language Policy Optimization

We tackle the problem of aligning pre-trained large language models (LMs) with human preferences. If we view text generation as a sequential decision-making problem, reinforcement learning (RL) appears to be a natural conceptual framework. However, using RL for LM-based generation faces empirical challenges, including training instability due to the combinatorial action space, as well as a lack of open-source libraries and benchmarks customized for LM alignment. Thus, a question rises in the research community: is RL a practical paradigm for NLP? To help answer this, we first introduce an open-source modular library, RL4LMs (Reinforcement Learning for Language Models), for optimizing language generators with RL. The library consists of on-policy RL algorithms that can be used to train any encoder or encoder-decoder LM in the HuggingFace library (Wolf et al. 2020) with an arbitrary reward function. Next, we present the GRUE (General Reinforced-language Understanding Evaluation) benchmark, a set of 6 language generation tasks which are supervised not by target strings, but by reward functions which capture automated measures of human preference.GRUE is the first leaderboard-style evaluation of RL algorithms for NLP tasks. Finally, we introduce an easy-to-use, performant RL algorithm, NLPO (Natural Language Policy Optimization)} that learns to effectively reduce the combinatorial action space in language generation. We show 1) that RL techniques are generally better than supervised methods at aligning LMs to human preferences; and 2) that NLPO exhibits greater stability and performance than previous policy gradient methods (e.g., PPO (Schulman et al. 2017)), based on both automatic and human evaluations.

  • 8 authors
·
Oct 3, 2022 1

Multi-Agent LLM Judge: automatic personalized LLM judge design for evaluating natural language generation applications

Large Language Models (LLMs) have demonstrated impressive performance across diverse domains, yet they still encounter challenges such as insufficient domain-specific knowledge, biases, and hallucinations. This underscores the need for robust evaluation methodologies to accurately assess LLM-based applications. Traditional evaluation methods, which rely on word overlap or text embeddings, are inadequate for capturing the nuanced semantic information necessary to evaluate dynamic, open-ended text generation. Recent research has explored leveraging LLMs to mimic human reasoning and decision-making processes for evaluation purposes known as LLM-as-a-judge framework. However, these existing frameworks have two significant limitations. First, they lack the flexibility to adapt to different text styles, including various answer and ground truth styles, thereby reducing their generalization performance. Second, the evaluation scores produced by these frameworks are often skewed and hard to interpret, showing a low correlation with human judgment. To address these challenges, we propose a novel dynamic multi-agent system that automatically designs personalized LLM judges for various natural language generation applications. This system iteratively refines evaluation prompts and balances the trade-off between the adaptive requirements of downstream tasks and the alignment with human perception. Our experimental results show that the proposed multi-agent LLM Judge framework not only enhances evaluation accuracy compared to existing methods but also produces evaluation scores that better align with human perception.

  • 4 authors
·
Apr 1, 2025

Rethinking Automatic Evaluation in Sentence Simplification

Automatic evaluation remains an open research question in Natural Language Generation. In the context of Sentence Simplification, this is particularly challenging: the task requires by nature to replace complex words with simpler ones that shares the same meaning. This limits the effectiveness of n-gram based metrics like BLEU. Going hand in hand with the recent advances in NLG, new metrics have been proposed, such as BERTScore for Machine Translation. In summarization, the QuestEval metric proposes to automatically compare two texts by questioning them. In this paper, we first propose a simple modification of QuestEval allowing it to tackle Sentence Simplification. We then extensively evaluate the correlations w.r.t. human judgement for several metrics including the recent BERTScore and QuestEval, and show that the latter obtain state-of-the-art correlations, outperforming standard metrics like BLEU and SARI. More importantly, we also show that a large part of the correlations are actually spurious for all the metrics. To investigate this phenomenon further, we release a new corpus of evaluated simplifications, this time not generated by systems but instead, written by humans. This allows us to remove the spurious correlations and draw very different conclusions from the original ones, resulting in a better understanding of these metrics. In particular, we raise concerns about very low correlations for most of traditional metrics. Our results show that the only significant measure of the Meaning Preservation is our adaptation of QuestEval.

  • 5 authors
·
Apr 15, 2021

HREF: Human Response-Guided Evaluation of Instruction Following in Language Models

Evaluating the capability of Large Language Models (LLMs) in following instructions has heavily relied on a powerful LLM as the judge, introducing unresolved biases that deviate the judgments from human judges. In this work, we reevaluate various choices for automatic evaluation on a wide range of instruction-following tasks. We experiment with methods that leverage human-written responses and observe that they enhance the reliability of automatic evaluations across a wide range of tasks, resulting in up to a 3.2% improvement in agreement with human judges. We also discovered that human-written responses offer an orthogonal perspective to model-generated responses in following instructions and should be used as an additional context when comparing model responses. Based on these observations, we develop a new evaluation benchmark, Human Response-Guided Evaluation of Instruction Following (HREF), comprising 4,258 samples across 11 task categories with a composite evaluation setup, employing a composite evaluation setup that selects the most reliable method for each category. In addition to providing reliable evaluation, HREF emphasizes individual task performance and is free from contamination. Finally, we study the impact of key design choices in HREF, including the size of the evaluation set, the judge model, the baseline model, and the prompt template. We host a live leaderboard that evaluates LLMs on the private evaluation set of HREF.

  • 4 authors
·
Dec 19, 2024

Are Large Language Models Good at Utility Judgments?

Retrieval-augmented generation (RAG) is considered to be a promising approach to alleviate the hallucination issue of large language models (LLMs), and it has received widespread attention from researchers recently. Due to the limitation in the semantic understanding of retrieval models, the success of RAG heavily lies on the ability of LLMs to identify passages with utility. Recent efforts have explored the ability of LLMs to assess the relevance of passages in retrieval, but there has been limited work on evaluating the utility of passages in supporting question answering. In this work, we conduct a comprehensive study about the capabilities of LLMs in utility evaluation for open-domain QA. Specifically, we introduce a benchmarking procedure and collection of candidate passages with different characteristics, facilitating a series of experiments with five representative LLMs. Our experiments reveal that: (i) well-instructed LLMs can distinguish between relevance and utility, and that LLMs are highly receptive to newly generated counterfactual passages. Moreover, (ii) we scrutinize key factors that affect utility judgments in the instruction design. And finally, (iii) to verify the efficacy of utility judgments in practical retrieval augmentation applications, we delve into LLMs' QA capabilities using the evidence judged with utility and direct dense retrieval results. (iv) We propose a k-sampling, listwise approach to reduce the dependency of LLMs on the sequence of input passages, thereby facilitating subsequent answer generation. We believe that the way we formalize and study the problem along with our findings contributes to a critical assessment of retrieval-augmented LLMs. Our code and benchmark can be found at https://github.com/ict-bigdatalab/utility_judgments.

  • 6 authors
·
Mar 28, 2024

RocketEval: Efficient Automated LLM Evaluation via Grading Checklist

Evaluating large language models (LLMs) in diverse and challenging scenarios is essential to align them with human preferences. To mitigate the prohibitive costs associated with human evaluations, utilizing a powerful LLM as a judge has emerged as a favored approach. Nevertheless, this methodology encounters several challenges, including substantial expenses, concerns regarding privacy and security, and reproducibility. In this paper, we propose a straightforward, replicable, and accurate automated evaluation method by leveraging a lightweight LLM as the judge, named RocketEval. Initially, we identify that the performance disparity between lightweight and powerful LLMs in evaluation tasks primarily stems from their ability to conduct comprehensive analyses, which is not easily enhanced through techniques such as chain-of-thought reasoning. By reframing the evaluation task as a multi-faceted Q&A using an instance-specific checklist, we demonstrate that the limited judgment accuracy of lightweight LLMs is largely attributes to high uncertainty and positional bias. To address these challenges, we introduce an automated evaluation process grounded in checklist grading, which is designed to accommodate a variety of scenarios and questions. This process encompasses the creation of checklists, the grading of these checklists by lightweight LLMs, and the reweighting of checklist items to align with the supervised annotations. Our experiments carried out on the automated evaluation benchmarks, MT-Bench and WildBench datasets, reveal that RocketEval, when using Gemma-2-2B as the judge, achieves a high correlation (0.965) with human preferences, which is comparable to GPT-4o. Moreover, RocketEval provides a cost reduction exceeding 50-fold for large-scale evaluation and comparison scenarios. Our code is available at https://github.com/Joinn99/RocketEval-ICLR .

  • 5 authors
·
Mar 6, 2025

Judging the Judges: A Collection of LLM-Generated Relevance Judgements

Using Large Language Models (LLMs) for relevance assessments offers promising opportunities to improve Information Retrieval (IR), Natural Language Processing (NLP), and related fields. Indeed, LLMs hold the promise of allowing IR experimenters to build evaluation collections with a fraction of the manual human labor currently required. This could help with fresh topics on which there is still limited knowledge and could mitigate the challenges of evaluating ranking systems in low-resource scenarios, where it is challenging to find human annotators. Given the fast-paced recent developments in the domain, many questions concerning LLMs as assessors are yet to be answered. Among the aspects that require further investigation, we can list the impact of various components in a relevance judgment generation pipeline, such as the prompt used or the LLM chosen. This paper benchmarks and reports on the results of a large-scale automatic relevance judgment evaluation, the LLMJudge challenge at SIGIR 2024, where different relevance assessment approaches were proposed. In detail, we release and benchmark 42 LLM-generated labels of the TREC 2023 Deep Learning track relevance judgments produced by eight international teams who participated in the challenge. Given their diverse nature, these automatically generated relevance judgments can help the community not only investigate systematic biases caused by LLMs but also explore the effectiveness of ensemble models, analyze the trade-offs between different models and human assessors, and advance methodologies for improving automated evaluation techniques. The released resource is available at the following link: https://llm4eval.github.io/LLMJudge-benchmark/

  • 9 authors
·
Feb 19, 2025 2

Limitations of Automatic Relevance Assessments with Large Language Models for Fair and Reliable Retrieval Evaluation

Offline evaluation of search systems depends on test collections. These benchmarks provide the researchers with a corpus of documents, topics and relevance judgements indicating which documents are relevant for each topic. While test collections are an integral part of Information Retrieval (IR) research, their creation involves significant efforts in manual annotation. Large language models (LLMs) are gaining much attention as tools for automatic relevance assessment. Recent research has shown that LLM-based assessments yield high systems ranking correlation with human-made judgements. These correlations are helpful in large-scale experiments but less informative if we want to focus on top-performing systems. Moreover, these correlations ignore whether and how LLM-based judgements impact the statistically significant differences among systems with respect to human assessments. In this work, we look at how LLM-generated judgements preserve ranking differences among top-performing systems and also how they preserve pairwise significance evaluation as human judgements. Our results show that LLM-based judgements are unfair at ranking top-performing systems. Moreover, we observe an exceedingly high rate of false positives regarding statistical differences. Our work represents a step forward in the evaluation of the reliability of using LLMs-based judgements for IR evaluation. We hope this will serve as a basis for other researchers to develop more reliable models for automatic relevance assessment.

  • 3 authors
·
Nov 20, 2024

A Survey of Evaluation Metrics Used for NLG Systems

The success of Deep Learning has created a surge in interest in a wide a range of Natural Language Generation (NLG) tasks. Deep Learning has not only pushed the state of the art in several existing NLG tasks but has also facilitated researchers to explore various newer NLG tasks such as image captioning. Such rapid progress in NLG has necessitated the development of accurate automatic evaluation metrics that would allow us to track the progress in the field of NLG. However, unlike classification tasks, automatically evaluating NLG systems in itself is a huge challenge. Several works have shown that early heuristic-based metrics such as BLEU, ROUGE are inadequate for capturing the nuances in the different NLG tasks. The expanding number of NLG models and the shortcomings of the current metrics has led to a rapid surge in the number of evaluation metrics proposed since 2014. Moreover, various evaluation metrics have shifted from using pre-determined heuristic-based formulae to trained transformer models. This rapid change in a relatively short time has led to the need for a survey of the existing NLG metrics to help existing and new researchers to quickly come up to speed with the developments that have happened in NLG evaluation in the last few years. Through this survey, we first wish to highlight the challenges and difficulties in automatically evaluating NLG systems. Then, we provide a coherent taxonomy of the evaluation metrics to organize the existing metrics and to better understand the developments in the field. We also describe the different metrics in detail and highlight their key contributions. Later, we discuss the main shortcomings identified in the existing metrics and describe the methodology used to evaluate evaluation metrics. Finally, we discuss our suggestions and recommendations on the next steps forward to improve the automatic evaluation metrics.

  • 3 authors
·
Aug 27, 2020

Style Over Substance: Evaluation Biases for Large Language Models

As large language models (LLMs) continue to advance, accurately and comprehensively evaluating their performance becomes increasingly challenging. Human evaluations are conventionally considered the gold standard in natural language generation, but recent advancements incorporate state-of-the-art LLMs as proxies for human judges in evaluation processes. However, the extent to which humans and LLMs are capable evaluators remains uncertain. This study investigates the behavior of crowd-sourced and expert annotators, as well as LLMs, when comparing outputs from different models. To achieve this, we curate a dataset of intentionally flawed machine-generated answers. Our findings reveal a concerning bias in the evaluation process, as answers with factual errors are rated more favorably than answers that are too short or contained grammatical errors. To address this issue, we propose independently evaluating machine-generated text across multiple dimensions, rather than merging all the evaluation aspects into a single score. We instantiate this idea with the Elo rating system, resulting in the Multi-Elo Rating System. Empirical results from our study reveal that this proposed approach significantly enhances the quality of LLM-based evaluations, particularly in terms of factual accuracy. However, there is no significant improvement in crowd-sourced-based evaluations, indicating the need for further investigation and refinement.

  • 2 authors
·
Jul 6, 2023

BERT-as-a-Judge: A Robust Alternative to Lexical Methods for Efficient Reference-Based LLM Evaluation

Accurate evaluation is central to the large language model (LLM) ecosystem, guiding model selection and downstream adoption across diverse use cases. In practice, however, evaluating generative outputs typically relies on rigid lexical methods to extract and assess answers, which can conflate a model's true problem-solving ability with its compliance with predefined formatting guidelines. While recent LLM-as-a-Judge approaches mitigate this issue by assessing semantic correctness rather than strict structural conformity, they also introduce substantial computational overhead, making evaluation costly. In this work, we first systematically investigate the limitations of lexical evaluation through a large-scale empirical study spanning 36 models and 15 downstream tasks, demonstrating that such methods correlate poorly with human judgments. To address this limitation, we introduce BERT-as-a-Judge, an encoder-driven approach for assessing answer correctness in reference-based generative settings, robust to variations in output phrasing, and requiring only lightweight training on synthetically annotated question-candidate-reference triplets. We show that it consistently outperforms the lexical baseline while matching the performance of much larger LLM judges, providing a compelling tradeoff between the two and enabling reliable, scalable evaluation. Finally, through extensive experimentation, we provide detailed insights into BERT-as-a-Judge's performance to offer practical guidance for practitioners, and release all project artifacts to foster downstream adoption.

artefactory Artefact
·
Apr 9 3

AutoBencher: Creating Salient, Novel, Difficult Datasets for Language Models

Evaluation is critical for assessing capabilities, tracking scientific progress, and informing model selection. In this paper, we present three desiderata for a good benchmark for language models: (i) salience (e.g., knowledge about World War II is more salient than a random day in history), (ii) novelty (i.e., the benchmark reveals new trends in model rankings not shown by previous benchmarks), and (iii) difficulty (i.e., the benchmark should be difficult for existing models, leaving headroom for future improvement). We operationalize these three desiderata and cast benchmark creation as a search problem, that of finding benchmarks that that satisfy all three desiderata. To tackle this search problem, we present AutoBencher, which uses a language model to automatically search for datasets that meet the three desiderata. AutoBencher uses privileged information (e.g. relevant documents) to construct reliable datasets, and adaptivity with reranking to optimize for the search objective. We use AutoBencher to create datasets for math, multilingual, and knowledge-intensive question answering. The scalability of AutoBencher allows it to test fine-grained categories and tail knowledge, creating datasets that are on average 27% more novel and 22% more difficult than existing benchmarks. A closer investigation of our constructed datasets shows that we can identify specific gaps in LM knowledge in language models that are not captured by existing benchmarks, such as Gemini Pro performing much worse on question answering about the Permian Extinction and Fordism, while OpenAGI-7B performing surprisingly well on QA about COVID-19.

  • 4 authors
·
Jul 11, 2024

The illusion of a perfect metric: Why evaluating AI's words is harder than it looks

Evaluating Natural Language Generation (NLG) is crucial for the practical adoption of AI, but has been a longstanding research challenge. While human evaluation is considered the de-facto standard, it is expensive and lacks scalability. Practical applications have driven the development of various automatic evaluation metrics (AEM), designed to compare the model output with human-written references, generating a score which approximates human judgment. Over time, AEMs have evolved from simple lexical comparisons, to semantic similarity models and, more recently, to LLM-based evaluators. However, it seems that no single metric has emerged as a definitive solution, resulting in studies using different ones without fully considering the implications. This paper aims to show this by conducting a thorough examination of the methodologies of existing metrics, their documented strengths and limitations, validation methods, and correlations with human judgment. We identify several key challenges: metrics often capture only specific aspects of text quality, their effectiveness varies by task and dataset, validation practices remain unstructured, and correlations with human judgment are inconsistent. Importantly, we find that these challenges persist in the most recent type of metric, LLM-as-a-Judge, as well as in the evaluation of Retrieval Augmented Generation (RAG), an increasingly relevant task in academia and industry. Our findings challenge the quest for the 'perfect metric'. We propose selecting metrics based on task-specific needs and leveraging complementary evaluations and advocate that new metrics should focus on enhanced validation methodologies.

  • 4 authors
·
Aug 19, 2025

Scalable and Domain-General Abstractive Proposition Segmentation

Segmenting text into fine-grained units of meaning is important to a wide range of NLP applications. The default approach of segmenting text into sentences is often insufficient, especially since sentences are usually complex enough to include multiple units of meaning that merit separate treatment in the downstream task. We focus on the task of abstractive proposition segmentation: transforming text into simple, self-contained, well-formed sentences. Several recent works have demonstrated the utility of proposition segmentation with few-shot prompted LLMs for downstream tasks such as retrieval-augmented grounding and fact verification. However, this approach does not scale to large amounts of text and may not always extract all the facts from the input text. In this paper, we first introduce evaluation metrics for the task to measure several dimensions of quality. We then propose a scalable, yet accurate, proposition segmentation model. We model proposition segmentation as a supervised task by training LLMs on existing annotated datasets and show that training yields significantly improved results. We further show that by using the fine-tuned LLMs as teachers for annotating large amounts of multi-domain synthetic distillation data, we can train smaller student models with results similar to the teacher LLMs. We then demonstrate that our technique leads to effective domain generalization, by annotating data in two domains outside the original training data and evaluating on them. Finally, as a key contribution of the paper, we share an easy-to-use API for NLP practitioners to use.

  • 5 authors
·
Jun 28, 2024

Using clarification questions to improve software developers' Web search

Context: Recent research indicates that Web queries written by software developers are not very successful in retrieving relevant results, performing measurably worse compared to general purpose Web queries. Most approaches up to this point have addressed this problem with software engineering-specific automated query reformulation techniques, which work without developer involvement but are limited by the content of the original query. In other words, these techniques automatically improve the existing query but can not contribute new, previously unmentioned, concepts. Objective: In this paper, we propose a technique to guide software developers in manually improving their own Web search queries. We examine a conversational approach that follows unsuccessful queries with a clarification question aimed at eliciting additional query terms, thus providing to the developer a clear dimension along which the query could be improved. Methods: We describe a set of clarification questions derived from a corpus of software developer queries and a neural approach to recommending them for a newly issued query. Results: Our evaluation indicates that the recommendation technique is accurate, predicting a valid clarification question 80% of the time and outperforms simple baselines, as well as, state-of-the-art Learning To Rank (LTR) baselines. Conclusion: As shown in the experimental results, the described approach is capable at recommending appropriate clarification questions to software developers and considered useful by a sample of developers ranging from novices to experienced professionals.

  • 2 authors
·
Jul 26, 2022

Evaluating Correctness and Faithfulness of Instruction-Following Models for Question Answering

Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as question answering (QA). By simply prepending retrieved documents in its input along with an instruction, these models can be adapted to various information domains and tasks without additional fine-tuning. While the model responses tend to be natural and fluent, the additional verbosity makes traditional QA evaluation metrics such as exact match (EM) and F1 unreliable for accurately quantifying model performance. In this work, we investigate the performance of instruction-following models across three information-seeking QA tasks. We use both automatic and human evaluation to evaluate these models along two dimensions: 1) how well they satisfy the user's information need (correctness), and 2) whether they produce a response based on the provided knowledge (faithfulness). Guided by human evaluation and analysis, we highlight the shortcomings of traditional metrics for both correctness and faithfulness. We then propose simple token-overlap based and model-based metrics that reflect the true performance of these models. Our analysis reveals that instruction-following models are competitive, and sometimes even outperform fine-tuned models for correctness. However, these models struggle to stick to the provided knowledge and often hallucinate in their responses. We hope our work encourages a more holistic evaluation of instruction-following models for QA. Our code and data is available at https://github.com/McGill-NLP/instruct-qa

  • 5 authors
·
Jul 31, 2023

Knowledge-Augmented Large Language Models for Personalized Contextual Query Suggestion

Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a variety of applications could benefit from generations that are tailored to users' preferences, goals, and knowledge. Among them is web search, where knowing what a user is trying to accomplish, what they care about, and what they know can lead to improved search experiences. In this work, we propose a novel and general approach that augments an LLM with relevant context from users' interaction histories with a search engine in order to personalize its outputs. Specifically, we construct an entity-centric knowledge store for each user based on their search and browsing activities on the web, which is then leveraged to provide contextually relevant LLM prompt augmentations. This knowledge store is light-weight, since it only produces user-specific aggregate projections of interests and knowledge onto public knowledge graphs, and leverages existing search log infrastructure, thereby mitigating the privacy, compliance, and scalability concerns associated with building deep user profiles for personalization. We then validate our approach on the task of contextual query suggestion, which requires understanding not only the user's current search context but also what they historically know and care about. Through a number of experiments based on human evaluation, we show that our approach is significantly better than several other LLM-powered baselines, generating query suggestions that are contextually more relevant, personalized, and useful.

  • 5 authors
·
Nov 9, 2023

UQABench: Evaluating User Embedding for Prompting LLMs in Personalized Question Answering

Large language models (LLMs) achieve remarkable success in natural language processing (NLP). In practical scenarios like recommendations, as users increasingly seek personalized experiences, it becomes crucial to incorporate user interaction history into the context of LLMs to enhance personalization. However, from a practical utility perspective, user interactions' extensive length and noise present challenges when used directly as text prompts. A promising solution is to compress and distill interactions into compact embeddings, serving as soft prompts to assist LLMs in generating personalized responses. Although this approach brings efficiency, a critical concern emerges: Can user embeddings adequately capture valuable information and prompt LLMs? To address this concern, we propose \name, a benchmark designed to evaluate the effectiveness of user embeddings in prompting LLMs for personalization. We establish a fair and standardized evaluation process, encompassing pre-training, fine-tuning, and evaluation stages. To thoroughly evaluate user embeddings, we design three dimensions of tasks: sequence understanding, action prediction, and interest perception. These evaluation tasks cover the industry's demands in traditional recommendation tasks, such as improving prediction accuracy, and its aspirations for LLM-based methods, such as accurately understanding user interests and enhancing the user experience. We conduct extensive experiments on various state-of-the-art methods for modeling user embeddings. Additionally, we reveal the scaling laws of leveraging user embeddings to prompt LLMs. The benchmark is available online.

  • 13 authors
·
Feb 26, 2025

Long-Span Question-Answering: Automatic Question Generation and QA-System Ranking via Side-by-Side Evaluation

We explore the use of long-context capabilities in large language models to create synthetic reading comprehension data from entire books. Previous efforts to construct such datasets relied on crowd-sourcing, but the emergence of transformers with a context size of 1 million or more tokens now enables entirely automatic approaches. Our objective is to test the capabilities of LLMs to analyze, understand, and reason over problems that require a detailed comprehension of long spans of text, such as questions involving character arcs, broader themes, or the consequences of early actions later in the story. We propose a holistic pipeline for automatic data generation including question generation, answering, and model scoring using an ``Evaluator''. We find that a relative approach, comparing answers between models in a pairwise fashion and ranking with a Bradley-Terry model, provides a more consistent and differentiating scoring mechanism than an absolute scorer that rates answers individually. We also show that LLMs from different model families produce moderate agreement in their ratings. We ground our approach using the manually curated NarrativeQA dataset, where our evaluator shows excellent agreement with human judgement and even finds errors in the dataset. Using our automatic evaluation approach, we show that using an entire book as context produces superior reading comprehension performance compared to baseline no-context (parametric knowledge only) and retrieval-based approaches.

  • 12 authors
·
May 31, 2024

Revisiting the Gold Standard: Grounding Summarization Evaluation with Robust Human Evaluation

Human evaluation is the foundation upon which the evaluation of both summarization systems and automatic metrics rests. However, existing human evaluation studies for summarization either exhibit a low inter-annotator agreement or have insufficient scale, and an in-depth analysis of human evaluation is lacking. Therefore, we address the shortcomings of existing summarization evaluation along the following axes: (1) We propose a modified summarization salience protocol, Atomic Content Units (ACUs), which is based on fine-grained semantic units and allows for a high inter-annotator agreement. (2) We curate the Robust Summarization Evaluation (RoSE) benchmark, a large human evaluation dataset consisting of 22,000 summary-level annotations over 28 top-performing systems on three datasets. (3) We conduct a comparative study of four human evaluation protocols, underscoring potential confounding factors in evaluation setups. (4) We evaluate 50 automatic metrics and their variants using the collected human annotations across evaluation protocols and demonstrate how our benchmark leads to more statistically stable and significant results. The metrics we benchmarked include recent methods based on large language models (LLMs), GPTScore and G-Eval. Furthermore, our findings have important implications for evaluating LLMs, as we show that LLMs adjusted by human feedback (e.g., GPT-3.5) may overfit unconstrained human evaluation, which is affected by the annotators' prior, input-agnostic preferences, calling for more robust, targeted evaluation methods.

  • 11 authors
·
Dec 15, 2022

Revisiting Text-to-Image Evaluation with Gecko: On Metrics, Prompts, and Human Ratings

While text-to-image (T2I) generative models have become ubiquitous, they do not necessarily generate images that align with a given prompt. While previous work has evaluated T2I alignment by proposing metrics, benchmarks, and templates for collecting human judgements, the quality of these components is not systematically measured. Human-rated prompt sets are generally small and the reliability of the ratings -- and thereby the prompt set used to compare models -- is not evaluated. We address this gap by performing an extensive study evaluating auto-eval metrics and human templates. We provide three main contributions: (1) We introduce a comprehensive skills-based benchmark that can discriminate models across different human templates. This skills-based benchmark categorises prompts into sub-skills, allowing a practitioner to pinpoint not only which skills are challenging, but at what level of complexity a skill becomes challenging. (2) We gather human ratings across four templates and four T2I models for a total of >100K annotations. This allows us to understand where differences arise due to inherent ambiguity in the prompt and where they arise due to differences in metric and model quality. (3) Finally, we introduce a new QA-based auto-eval metric that is better correlated with human ratings than existing metrics for our new dataset, across different human templates, and on TIFA160.

  • 11 authors
·
Apr 25, 2024 2