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Apr 13

Adaptive Multi-Agent Response Refinement in Conversational Systems

Large Language Models (LLMs) have demonstrated remarkable success in conversational systems by generating human-like responses. However, they can fall short, especially when required to account for personalization or specific knowledge. In real-life settings, it is impractical to rely on users to detect these errors and request a new response. One way to address this problem is to refine the response before returning it to the user. While existing approaches focus on refining responses within a single LLM, this method struggles to consider diverse aspects needed for effective conversations. In this work, we propose refining responses through a multi-agent framework, where each agent is assigned a specific role for each aspect. We focus on three key aspects crucial to conversational quality: factuality, personalization, and coherence. Each agent is responsible for reviewing and refining one of these aspects, and their feedback is then merged to improve the overall response. To enhance collaboration among them, we introduce a dynamic communication strategy. Instead of following a fixed sequence of agents, our approach adaptively selects and coordinates the most relevant agents based on the specific requirements of each query. We validate our framework on challenging conversational datasets, demonstrating that ours significantly outperforms relevant baselines, particularly in tasks involving knowledge or user's persona, or both.

amazon Amazon
·
Nov 11, 2025 2

Curry-DPO: Enhancing Alignment using Curriculum Learning & Ranked Preferences

Direct Preference Optimization (DPO) is an effective technique that leverages pairwise preference data (usually one chosen and rejected response pair per user prompt) to align LLMs to human preferences. In practice, multiple responses can exist for a given prompt with varying quality relative to each other. With availability of such quality ratings for multiple responses, we propose utilizing these responses to create multiple preference pairs for a given prompt. Our work focuses on systematically using the constructed multiple preference pair in DPO training via curriculum learning methodology. In particular, we order these multiple pairs of preference data from easy to hard (emulating curriculum training) according to various criteria. We show detailed comparisons of our proposed approach to the standard single-pair DPO setting. Our method, which we call Curry-DPO consistently shows increased performance gains on MTbench, Vicuna, WizardLM, and the UltraFeedback test set, highlighting its effectiveness. More specifically, Curry-DPO achieves a score of 7.43 on MT-bench with Zephy-7B model outperforming majority of existing LLMs with similar parameter size. Curry-DPO also achieves the highest adjusted win rates on Vicuna, WizardLM, and UltraFeedback test datasets (90.7%, 87.1%, and 87.9% respectively) in our experiments, with notable gains of upto 7.5% when compared to standard DPO technique.

  • 5 authors
·
Mar 11, 2024

Generating Multi-Aspect Queries for Conversational Search

Conversational information seeking (CIS) systems aim to model the user's information need within the conversational context and retrieve the relevant information. One major approach to modeling the conversational context aims to rewrite the user utterance in the conversation to represent the information need independently. Recent work has shown the benefit of expanding the rewritten utterance with relevant terms. In this work, we hypothesize that breaking down the information of an utterance into multi-aspect rewritten queries can lead to more effective retrieval performance. This is more evident in more complex utterances that require gathering evidence from various information sources, where a single query rewrite or query representation cannot capture the complexity of the utterance. To test this hypothesis, we conduct extensive experiments on five widely used CIS datasets where we leverage LLMs to generate multi-aspect queries to represent the information need for each utterance in multiple query rewrites. We show that, for most of the utterances, the same retrieval model would perform better with more than one rewritten query by 85% in terms of nDCG@3. We further propose a multi-aspect query generation and retrieval framework, called MQ4CS. Our extensive experiments show that MQ4CS outperforms the state-of-the-art query rewriting methods. We make our code and our new dataset of generated multi-aspect queries publicly available.

  • 3 authors
·
Mar 28, 2024

DualMap: Enabling Both Cache Affinity and Load Balancing for Distributed LLM Serving

In LLM serving, reusing the KV cache of prompts across requests is critical for reducing TTFT and serving costs. Cache-affinity scheduling, which co-locates requests with the same prompt prefix to maximize KV cache reuse, often conflicts with load-balancing scheduling that distributes requests evenly across compute instances. Existing schedulers fail to reconcile this trade-off as they operate within a single mapping space, typically applying cache-affinity routing to a subset of requests and load-balanced routing to the rest, without a unified solution to achieve both goals. To address this limitation, we propose DualMap, a dual-mapping scheduling strategy for distributed LLM serving that achieves both cache affinity and load balancing. Its key idea is to map each request to two candidate instances via two independent hash functions based on the request prompt, then intelligently select the better candidate based on current system states. This design increases the likelihood that requests with shared prefixes are co-located, while evenly dispersing distinct prefixes across the cluster via ``the power of two choices''. To make DualMap robust under dynamic and skewed real-world workloads, we incorporate three techniques: 1) SLO-aware request routing, which prioritizes cache affinity but switches to load-aware scheduling when TTFT exceeds the SLO, enhancing load balance without sacrificing cache reuse; 2) hotspot-aware rebalancing, which dynamically migrates requests from overloaded to underloaded instances, mitigating hotspots and rebalancing the system; 3) lightweight dual-hash-ring scaling, which leverages a dual-hash-ring mapping to support fast and low-overhead instance scaling without costly global remapping. Experiments on real-world workloads show that DualMap improves effective request capacity by up to 2.25times under the same TTFT SLO constraints compared with SOTA work.

  • 6 authors
·
Feb 6

Multi-line AI-assisted Code Authoring

CodeCompose is an AI-assisted code authoring tool powered by large language models (LLMs) that provides inline suggestions to 10's of thousands of developers at Meta. In this paper, we present how we scaled the product from displaying single-line suggestions to multi-line suggestions. This evolution required us to overcome several unique challenges in improving the usability of these suggestions for developers. First, we discuss how multi-line suggestions can have a 'jarring' effect, as the LLM's suggestions constantly move around the developer's existing code, which would otherwise result in decreased productivity and satisfaction. Second, multi-line suggestions take significantly longer to generate; hence we present several innovative investments we made to reduce the perceived latency for users. These model-hosting optimizations sped up multi-line suggestion latency by 2.5x. Finally, we conduct experiments on 10's of thousands of engineers to understand how multi-line suggestions impact the user experience and contrast this with single-line suggestions. Our experiments reveal that (i) multi-line suggestions account for 42% of total characters accepted (despite only accounting for 16% for displayed suggestions) (ii) multi-line suggestions almost doubled the percentage of keystrokes saved for users from 9% to 17%. Multi-line CodeCompose has been rolled out to all engineers at Meta, and less than 1% of engineers have opted out of multi-line suggestions.

  • 12 authors
·
Feb 6, 2024 2

JITServe: SLO-aware LLM Serving with Imprecise Request Information

The integration of Large Language Models (LLMs) into applications ranging from interactive chatbots to multi-agent systems has introduced a wide spectrum of service-level objectives (SLOs) for responsiveness. These include latency-sensitive requests emphasizing per-token latency in streaming chat, deadline-sensitive requests requiring rapid full responses to trigger external tools, and compound requests with evolving dependencies across multiple LLM calls. Despite-or perhaps, because of-this workload diversity and unpredictable request information (e.g., response lengths and dependencies), existing request schedulers have focused on aggregate performance, unable to ensure application-level SLO needs. This paper presents JITServe, the first SLO-aware LLM serving system designed to maximize service goodput (e.g., the number of tokens meeting request SLOs) across diverse workloads. JITServe novelly schedules requests using imprecise request information and gradually relaxes this conservatism by refining request information estimates as generation progresses. It applies a grouped margin goodput maximization algorithm to allocate just enough serving bandwidth to satisfy each request's SLO just-in-time (JIT), maximizing residual capacity for others, while deciding the composition of requests in a batch to maximize efficiency and goodput with provable guarantees. Our evaluation across diverse realistic workloads, including chat, deep research, and agentic pipelines, shows that JITServe improves service goodput by 1.4x-6.3x, alternatively achieving 28.5%-83.2% resource savings, compared to state-of-the-art designs.

  • 8 authors
·
Apr 24, 2025

MultiEdits: Simultaneous Multi-Aspect Editing with Text-to-Image Diffusion Models

Text-driven image synthesis has made significant advancements with the development of diffusion models, transforming how visual content is generated from text prompts. Despite these advances, text-driven image editing, a key area in computer graphics, faces unique challenges. A major challenge is making simultaneous edits across multiple objects or attributes. Applying these methods sequentially for multi-aspect edits increases computational demands and efficiency losses. In this paper, we address these challenges with significant contributions. Our main contribution is the development of MultiEdits, a method that seamlessly manages simultaneous edits across multiple attributes. In contrast to previous approaches, MultiEdits not only preserves the quality of single attribute edits but also significantly improves the performance of multitasking edits. This is achieved through an innovative attention distribution mechanism and a multi-branch design that operates across several processing heads. Additionally, we introduce the PIE-Bench++ dataset, an expansion of the original PIE-Bench dataset, to better support evaluating image-editing tasks involving multiple objects and attributes simultaneously. This dataset is a benchmark for evaluating text-driven image editing methods in multifaceted scenarios. Dataset and code are available at https://mingzhenhuang.com/projects/MultiEdits.html.

  • 5 authors
·
Jun 3, 2024

CLaMR: Contextualized Late-Interaction for Multimodal Content Retrieval

Online video web content is richly multimodal: a single video blends vision, speech, ambient audio, and on-screen text. Retrieval systems typically treat these modalities as independent retrieval sources, which can lead to noisy and subpar retrieval. We explore multimodal video content retrieval, where relevance can be scored from one particular modality or jointly across multiple modalities simultaneously. Consequently, an effective retriever must dynamically choose which modality (or set of modalities) best addresses the query. We introduce CLaMR, a multimodal, late-interaction retriever that jointly indexes 4 modalities: video frames, transcribed speech, on-screen text, and metadata. CLaMR jointly encodes all modalities with a unified multimodal backbone for improved contextualization and is trained to enhance dynamic modality selection via two key innovations. First, given the lack of training data for multimodal retrieval, we introduce MultiVENT 2.0++, a large-scale synthetic training dataset built on MultiVENT 2.0 (event-centric videos in various languages paired with queries) with modality-targeted queries. Next, we propose a modality-aware loss that jointly trains according to a standard contrastive objective alongside an objective for learning correct modality usage. On the test sets of MultiVENT 2.0++ and MSRVTT, conventional aggregation strategies, such as averaging similarities for baseline retrievers, degrade performance by introducing noise from irrelevant modalities. In contrast, CLaMR consistently outperforms existing retrievers: on MultiVENT 2.0++, CLaMR improves nDCG@10 by 25.6 over the best single-modality retriever and by 35.4 over the best multi-modality retriever. We illustrate CLaMR's downstream utility on long-video QA, retrieving relevant frames and obtaining a 3.50% boost over LanguageBind on Video-MME and 1.42% over dense sampling on LongVideoBench.

  • 5 authors
·
Jun 6, 2025

Efficient Controllable Multi-Task Architectures

We aim to train a multi-task model such that users can adjust the desired compute budget and relative importance of task performances after deployment, without retraining. This enables optimizing performance for dynamically varying user needs, without heavy computational overhead to train and save models for various scenarios. To this end, we propose a multi-task model consisting of a shared encoder and task-specific decoders where both encoder and decoder channel widths are slimmable. Our key idea is to control the task importance by varying the capacities of task-specific decoders, while controlling the total computational cost by jointly adjusting the encoder capacity. This improves overall accuracy by allowing a stronger encoder for a given budget, increases control over computational cost, and delivers high-quality slimmed sub-architectures based on user's constraints. Our training strategy involves a novel 'Configuration-Invariant Knowledge Distillation' loss that enforces backbone representations to be invariant under different runtime width configurations to enhance accuracy. Further, we present a simple but effective search algorithm that translates user constraints to runtime width configurations of both the shared encoder and task decoders, for sampling the sub-architectures. The key rule for the search algorithm is to provide a larger computational budget to the higher preferred task decoder, while searching a shared encoder configuration that enhances the overall MTL performance. Various experiments on three multi-task benchmarks (PASCALContext, NYUDv2, and CIFAR100-MTL) with diverse backbone architectures demonstrate the advantage of our approach. For example, our method shows a higher controllability by ~33.5% in the NYUD-v2 dataset over prior methods, while incurring much less compute cost.

  • 5 authors
·
Aug 22, 2023

Improving the utility of locally differentially private protocols for longitudinal and multidimensional frequency estimates

This paper investigates the problem of collecting multidimensional data throughout time (i.e., longitudinal studies) for the fundamental task of frequency estimation under Local Differential Privacy (LDP) guarantees. Contrary to frequency estimation of a single attribute, the multidimensional aspect demands particular attention to the privacy budget. Besides, when collecting user statistics longitudinally, privacy progressively degrades. Indeed, the "multiple" settings in combination (i.e., many attributes and several collections throughout time) impose several challenges, for which this paper proposes the first solution for frequency estimates under LDP. To tackle these issues, we extend the analysis of three state-of-the-art LDP protocols (Generalized Randomized Response -- GRR, Optimized Unary Encoding -- OUE, and Symmetric Unary Encoding -- SUE) for both longitudinal and multidimensional data collections. While the known literature uses OUE and SUE for two rounds of sanitization (a.k.a. memoization), i.e., L-OUE and L-SUE, respectively, we analytically and experimentally show that starting with OUE and then with SUE provides higher data utility (i.e., L-OSUE). Also, for attributes with small domain sizes, we propose Longitudinal GRR (L-GRR), which provides higher utility than the other protocols based on unary encoding. Last, we also propose a new solution named Adaptive LDP for LOngitudinal and Multidimensional FREquency Estimates (ALLOMFREE), which randomly samples a single attribute to be sent with the whole privacy budget and adaptively selects the optimal protocol, i.e., either L-GRR or L-OSUE. As shown in the results, ALLOMFREE consistently and considerably outperforms the state-of-the-art L-SUE and L-OUE protocols in the quality of the frequency estimates.

  • 4 authors
·
Nov 8, 2021

GUIDE: Graphical User Interface Data for Execution

In this paper, we introduce GUIDE, a novel dataset tailored for the advancement of Multimodal Large Language Model (MLLM) applications, particularly focusing on Robotic Process Automation (RPA) use cases. Our dataset encompasses diverse data from various websites including Apollo(62.67\%), Gmail(3.43\%), Calendar(10.98\%) and Canva(22.92\%). Each data entry includes an image, a task description, the last action taken, CoT and the next action to be performed along with grounding information of where the action needs to be executed. The data is collected using our in-house advanced annotation tool NEXTAG (Next Action Grounding and Annotation Tool). The data is adapted for multiple OS, browsers and display types. It is collected by multiple annotators to capture the variation of design and the way person uses a website. Through this dataset, we aim to facilitate research and development in the realm of LLMs for graphical user interfaces, particularly in tasks related to RPA. The dataset's multi-platform nature and coverage of diverse websites enable the exploration of cross-interface capabilities in automation tasks. We believe that our dataset will serve as a valuable resource for advancing the capabilities of multi-platform LLMs in practical applications, fostering innovation in the field of automation and natural language understanding. Using GUIDE, we build V-Zen, the first RPA model to automate multiple websites using our in-House Automation tool AUTONODE

  • 5 authors
·
Apr 9, 2024

AntM^{2}C: A Large Scale Dataset For Multi-Scenario Multi-Modal CTR Prediction

Click-through rate (CTR) prediction is a crucial issue in recommendation systems. There has been an emergence of various public CTR datasets. However, existing datasets primarily suffer from the following limitations. Firstly, users generally click different types of items from multiple scenarios, and modeling from multiple scenarios can provide a more comprehensive understanding of users. Existing datasets only include data for the same type of items from a single scenario. Secondly, multi-modal features are essential in multi-scenario prediction as they address the issue of inconsistent ID encoding between different scenarios. The existing datasets are based on ID features and lack multi-modal features. Third, a large-scale dataset can provide a more reliable evaluation of models, fully reflecting the performance differences between models. The scale of existing datasets is around 100 million, which is relatively small compared to the real-world CTR prediction. To address these limitations, we propose AntM^{2}C, a Multi-Scenario Multi-Modal CTR dataset based on industrial data from Alipay. Specifically, AntM^{2}C provides the following advantages: 1) It covers CTR data of 5 different types of items, providing insights into the preferences of users for different items, including advertisements, vouchers, mini-programs, contents, and videos. 2) Apart from ID-based features, AntM^{2}C also provides 2 multi-modal features, raw text and image features, which can effectively establish connections between items with different IDs. 3) AntM^{2}C provides 1 billion CTR data with 200 features, including 200 million users and 6 million items. It is currently the largest-scale CTR dataset available. Based on AntM^{2}C, we construct several typical CTR tasks and provide comparisons with baseline methods. The dataset homepage is available at https://www.atecup.cn/home.

  • 13 authors
·
Aug 30, 2023

Multi-Head Adapter Routing for Cross-Task Generalization

Parameter-efficient fine-tuning (PEFT) for cross-task generalization consists in pre-training adapters on a multi-task training set before few-shot adaptation to test tasks. Polytropon [Ponti et al., 2023] (Poly) jointly learns an inventory of adapters and a routing function that selects a (variable-size) subset of adapters for each task during both pre-training and few-shot adaptation. In this paper, we investigate the role that adapter routing plays in its success and design new variants based on our findings. First, we build on the intuition that finer-grained routing provides more expressivity. Hence, we propose MHR (Multi-Head Routing), which combines subsets of adapter parameters and outperforms Poly under a comparable parameter budget; by only fine-tuning the routing function and not the adapters (MHR-z), we achieve competitive performance with extreme parameter efficiency. Second, we find that Poly/MHR performance is a result of better multi-task optimization, rather than modular inductive biases that facilitate adapter recombination and local adaptation, as previously hypothesized. In fact, we find that MHR exhibits higher gradient alignment between tasks than any other method. Since this implies that routing is only crucial during multi-task pre-training, we propose MHR-mu, which discards routing and fine-tunes the average of the pre-trained adapters during few-shot adaptation. This establishes MHR-mu as an effective method for single-adapter fine-tuning.

  • 6 authors
·
Nov 7, 2022 2

AI-based Resource Allocation: Reinforcement Learning for Adaptive Auto-scaling in Serverless Environments

Serverless computing has emerged as a compelling new paradigm of cloud computing models in recent years. It promises the user services at large scale and low cost while eliminating the need for infrastructure management. On cloud provider side, flexible resource management is required to meet fluctuating demand. It can be enabled through automated provisioning and deprovisioning of resources. A common approach among both commercial and open source serverless computing platforms is workload-based auto-scaling, where a designated algorithm scales instances according to the number of incoming requests. In the recently evolving serverless framework Knative a request-based policy is proposed, where the algorithm scales resources by a configured maximum number of requests that can be processed in parallel per instance, the so-called concurrency. As we show in a baseline experiment, this predefined concurrency level can strongly influence the performance of a serverless application. However, identifying the concurrency configuration that yields the highest possible quality of service is a challenging task due to various factors, e.g. varying workload and complex infrastructure characteristics, influencing throughput and latency. While there has been considerable research into intelligent techniques for optimizing auto-scaling for virtual machine provisioning, this topic has not yet been discussed in the area of serverless computing. For this reason, we investigate the applicability of a reinforcement learning approach, which has been proven on dynamic virtual machine provisioning, to request-based auto-scaling in a serverless framework. Our results show that within a limited number of iterations our proposed model learns an effective scaling policy per workload, improving the performance compared to the default auto-scaling configuration.

  • 3 authors
·
May 28, 2020

FastSwitch: Optimizing Context Switching Efficiency in Fairness-aware Large Language Model Serving

Serving numerous users and requests concurrently requires good fairness in Large Language Models (LLMs) serving system. This ensures that, at the same cost, the system can meet the Service Level Objectives (SLOs) of more users , such as time to first token (TTFT) and time between tokens (TBT), rather than allowing a few users to experience performance far exceeding the SLOs. To achieve better fairness, the preemption-based scheduling policy dynamically adjusts the priority of each request to maintain balance during runtime. However, existing systems tend to overly prioritize throughput, overlooking the overhead caused by preemption-induced context switching, which is crucial for maintaining fairness through priority adjustments. In this work, we identify three main challenges that result in this overhead. 1) Inadequate I/O utilization. 2) GPU idleness. 3) Unnecessary I/O transmission during multi-turn conversations. Our key insight is that the block-based KV cache memory policy in existing systems, while achieving near-zero memory waste, leads to discontinuity and insufficient granularity in the KV cache memory. To respond, we introduce FastSwitch, a fairness-aware serving system that not only aligns with existing KV cache memory allocation policy but also mitigates context switching overhead. Our evaluation shows that FastSwitch outperforms the state-of-the-art LLM serving system vLLM with speedups of 1.4-11.2x across different tail TTFT and TBT.

  • 3 authors
·
Nov 27, 2024

Unified Dual-Intent Translation for Joint Modeling of Search and Recommendation

Recommendation systems, which assist users in discovering their preferred items among numerous options, have served billions of users across various online platforms. Intuitively, users' interactions with items are highly driven by their unchanging inherent intents (e.g., always preferring high-quality items) and changing demand intents (e.g., wanting a T-shirt in summer but a down jacket in winter). However, both types of intents are implicitly expressed in recommendation scenario, posing challenges in leveraging them for accurate intent-aware recommendations. Fortunately, in search scenario, often found alongside recommendation on the same online platform, users express their demand intents explicitly through their query words. Intuitively, in both scenarios, a user shares the same inherent intent and the interactions may be influenced by the same demand intent. It is therefore feasible to utilize the interaction data from both scenarios to reinforce the dual intents for joint intent-aware modeling. But the joint modeling should deal with two problems: 1) accurately modeling users' implicit demand intents in recommendation; 2) modeling the relation between the dual intents and the interactive items. To address these problems, we propose a novel model named Unified Dual-Intents Translation for joint modeling of Search and Recommendation (UDITSR). To accurately simulate users' demand intents in recommendation, we utilize real queries from search data as supervision information to guide its generation. To explicitly model the relation among the triplet <inherent intent, demand intent, interactive item>, we propose a dual-intent translation propagation mechanism to learn the triplet in the same semantic space via embedding translations. Extensive experiments demonstrate that UDITSR outperforms SOTA baselines both in search and recommendation tasks.

  • 10 authors
·
Jun 30, 2024

Towards Unified Multi-Modal Personalization: Large Vision-Language Models for Generative Recommendation and Beyond

Developing a universal model that can effectively harness heterogeneous resources and respond to a wide range of personalized needs has been a longstanding community aspiration. Our daily choices, especially in domains like fashion and retail, are substantially shaped by multi-modal data, such as pictures and textual descriptions. These modalities not only offer intuitive guidance but also cater to personalized user preferences. However, the predominant personalization approaches mainly focus on the ID or text-based recommendation problem, failing to comprehend the information spanning various tasks or modalities. In this paper, our goal is to establish a Unified paradigm for Multi-modal Personalization systems (UniMP), which effectively leverages multi-modal data while eliminating the complexities associated with task- and modality-specific customization. We argue that the advancements in foundational generative modeling have provided the flexibility and effectiveness necessary to achieve the objective. In light of this, we develop a generic and extensible personalization generative framework, that can handle a wide range of personalized needs including item recommendation, product search, preference prediction, explanation generation, and further user-guided image generation. Our methodology enhances the capabilities of foundational language models for personalized tasks by seamlessly ingesting interleaved cross-modal user history information, ensuring a more precise and customized experience for users. To train and evaluate the proposed multi-modal personalized tasks, we also introduce a novel and comprehensive benchmark covering a variety of user requirements. Our experiments on the real-world benchmark showcase the model's potential, outperforming competitive methods specialized for each task.

  • 11 authors
·
Mar 15, 2024

Doing More with Less -- Implementing Routing Strategies in Large Language Model-Based Systems: An Extended Survey

Large Language Models (LLM)-based systems, i.e. interconnected elements that include an LLM as a central component (e.g., conversational agents), are typically monolithic static architectures that rely on a single LLM for all user queries. However, they often require different preprocessing strategies, levels of reasoning, or knowledge. Generalist LLMs (i.e. GPT-4), trained on very large multi-topic corpora, can perform well in a variety of tasks. However, they require significant financial, energy, and hardware resources that may not be justified for basic tasks. This implies potentially investing in unnecessary costs for a given query. To overcome this problem, a routing mechanism routes user queries to the most suitable components, such as smaller LLMs or experts in specific topics. This approach may improve response quality while minimising costs. Routing can be expanded to other components of the conversational agent architecture, such as the selection of optimal embedding strategies. This paper explores key considerations for integrating routing into LLM-based systems, focusing on resource management, cost definition, and strategy selection. Our main contributions include a formalisation of the problem, a novel taxonomy of existing approaches emphasising relevance and resource efficiency, and a comparative analysis of these strategies in relation to industry practices. Finally, we identify critical challenges and directions for future research.

  • 6 authors
·
Feb 1, 2025

Big-data-driven and AI-based framework to enable personalization in wireless networks

Current communication networks use design methodologies that prevent the realization of maximum network efficiency. In the first place, while users' perception of satisfactory service diverges widely, current networks are designed to be a "universal fit," where they are generally over-engineered to deliver services appealing to all types of users. Also, current networks lack user-level data cognitive intelligence that would enable fast personalized network decisions and actions through automation. Thus, in this article, we propose the utilization of AI, big data analytics, and real-time non-intrusive user feedback in order to enable the personalization of wireless networks. Based on each user's actual QoS requirements and context, a multi-objective formulation enables the network to micro-manage and optimize the provided QoS and user satisfaction levels simultaneously. Moreover, in order to enable user feedback tracking and measurement, we propose a user satisfaction model based on the zone of tolerance concept. Furthermore, we propose a big-data-driven and AI-based personalization framework to integrate personalization into wireless networks. Finally, we implement a personalized network prototype to demonstrate the proposed personalization concept and its potential benefits through a case study. The case study shows how personalization can be realized to enable the efficient optimization of network resources such that certain requirement levels of user satisfaction and revenue in the form of saved resources are achieved.

  • 3 authors
·
Jun 7, 2023

MCPToolBench++: A Large Scale AI Agent Model Context Protocol MCP Tool Use Benchmark

LLMs' capabilities are enhanced by using function calls to integrate various data sources or API results into the context window. Typical tools include search, web crawlers, maps, financial data, file systems, and browser usage, etc. Integrating these data sources or functions requires a standardized method. The Model Context Protocol (MCP) provides a standardized way to supply context to LLMs. However, the evaluation of LLMs and AI Agents' MCP tool use abilities suffer from several issues. First, there's a lack of comprehensive datasets or benchmarks to evaluate various MCP tools. Second, the diverse formats of response from MCP tool call execution further increase the difficulty of evaluation. Additionally, unlike existing tool-use benchmarks with high success rates in functions like programming and math functions, the success rate of real-world MCP tool is not guaranteed and varies across different MCP servers. Furthermore, the LLMs' context window also limits the number of available tools that can be called in a single run, because the textual descriptions of tool and the parameters have long token length for an LLM to process all at once. To help address the challenges of evaluating LLMs' performance on calling MCP tools, we propose MCPToolBench++, a large-scale, multi-domain AI Agent tool use benchmark. As of July 2025, this benchmark is build upon marketplace of over 4k MCP servers from more than 40 categories, collected from the MCP marketplaces and GitHub communities. The datasets consist of both single-step and multi-step tool calls across different categories. We evaluated SOTA LLMs with agentic abilities on this benchmark and reported the results.

  • 4 authors
·
Aug 10, 2025 2

Interpreting User Requests in the Context of Natural Language Standing Instructions

Users of natural language interfaces, generally powered by Large Language Models (LLMs),often must repeat their preferences each time they make a similar request. To alleviate this, we propose including some of a user's preferences and instructions in natural language -- collectively termed standing instructions -- as additional context for such interfaces. For example, when a user states I'm hungry, their previously expressed preference for Persian food will be automatically added to the LLM prompt, so as to influence the search for relevant restaurants. We develop NLSI, a language-to-program dataset consisting of over 2.4K dialogues spanning 17 domains, where each dialogue is paired with a user profile (a set of users specific standing instructions) and corresponding structured representations (API calls). A key challenge in NLSI is to identify which subset of the standing instructions is applicable to a given dialogue. NLSI contains diverse phenomena, from simple preferences to interdependent instructions such as triggering a hotel search whenever the user is booking tickets to an event. We conduct experiments on NLSI using prompting with large language models and various retrieval approaches, achieving a maximum of 44.7% exact match on API prediction. Our results demonstrate the challenges in identifying the relevant standing instructions and their interpretation into API calls.

  • 6 authors
·
Nov 16, 2023

Parrot: Efficient Serving of LLM-based Applications with Semantic Variable

The rise of large language models (LLMs) has enabled LLM-based applications (a.k.a. AI agents or co-pilots), a new software paradigm that combines the strength of LLM and conventional software. Diverse LLM applications from different tenants could design complex workflows using multiple LLM requests to accomplish one task. However, they have to use the over-simplified request-level API provided by today's public LLM services, losing essential application-level information. Public LLM services have to blindly optimize individual LLM requests, leading to sub-optimal end-to-end performance of LLM applications. This paper introduces Parrot, an LLM service system that focuses on the end-to-end experience of LLM-based applications. Parrot proposes Semantic Variable, a unified abstraction to expose application-level knowledge to public LLM services. A Semantic Variable annotates an input/output variable in the prompt of a request, and creates the data pipeline when connecting multiple LLM requests, providing a natural way to program LLM applications. Exposing Semantic Variables to the public LLM service allows it to perform conventional data flow analysis to uncover the correlation across multiple LLM requests. This correlation opens a brand-new optimization space for the end-to-end performance of LLM-based applications. Extensive evaluations demonstrate that Parrot can achieve up to an order-of-magnitude improvement for popular and practical use cases of LLM applications.

  • 7 authors
·
May 30, 2024

UniversalRAG: Retrieval-Augmented Generation over Multiple Corpora with Diverse Modalities and Granularities

Retrieval-Augmented Generation (RAG) has shown substantial promise in improving factual accuracy by grounding model responses with external knowledge relevant to queries. However, most existing RAG approaches are limited to a text-only corpus, and while recent efforts have extended RAG to other modalities such as images and videos, they typically operate over a single modality-specific corpus. In contrast, real-world queries vary widely in the type of knowledge they require, which a single type of knowledge source cannot address. To address this, we introduce UniversalRAG, a novel RAG framework designed to retrieve and integrate knowledge from heterogeneous sources with diverse modalities and granularities. Specifically, motivated by the observation that forcing all modalities into a unified representation space derived from a single combined corpus causes a modality gap, where the retrieval tends to favor items from the same modality as the query, we propose a modality-aware routing mechanism that dynamically identifies the most appropriate modality-specific corpus and performs targeted retrieval within it. Also, beyond modality, we organize each modality into multiple granularity levels, enabling fine-tuned retrieval tailored to the complexity and scope of the query. We validate UniversalRAG on 8 benchmarks spanning multiple modalities, showing its superiority over modality-specific and unified baselines.

  • 5 authors
·
Apr 29, 2025 3

Using clarification questions to improve software developers' Web search

Context: Recent research indicates that Web queries written by software developers are not very successful in retrieving relevant results, performing measurably worse compared to general purpose Web queries. Most approaches up to this point have addressed this problem with software engineering-specific automated query reformulation techniques, which work without developer involvement but are limited by the content of the original query. In other words, these techniques automatically improve the existing query but can not contribute new, previously unmentioned, concepts. Objective: In this paper, we propose a technique to guide software developers in manually improving their own Web search queries. We examine a conversational approach that follows unsuccessful queries with a clarification question aimed at eliciting additional query terms, thus providing to the developer a clear dimension along which the query could be improved. Methods: We describe a set of clarification questions derived from a corpus of software developer queries and a neural approach to recommending them for a newly issued query. Results: Our evaluation indicates that the recommendation technique is accurate, predicting a valid clarification question 80% of the time and outperforms simple baselines, as well as, state-of-the-art Learning To Rank (LTR) baselines. Conclusion: As shown in the experimental results, the described approach is capable at recommending appropriate clarification questions to software developers and considered useful by a sample of developers ranging from novices to experienced professionals.

  • 2 authors
·
Jul 26, 2022

Amazon-M2: A Multilingual Multi-locale Shopping Session Dataset for Recommendation and Text Generation

Modeling customer shopping intentions is a crucial task for e-commerce, as it directly impacts user experience and engagement. Thus, accurately understanding customer preferences is essential for providing personalized recommendations. Session-based recommendation, which utilizes customer session data to predict their next interaction, has become increasingly popular. However, existing session datasets have limitations in terms of item attributes, user diversity, and dataset scale. As a result, they cannot comprehensively capture the spectrum of user behaviors and preferences. To bridge this gap, we present the Amazon Multilingual Multi-locale Shopping Session Dataset, namely Amazon-M2. It is the first multilingual dataset consisting of millions of user sessions from six different locales, where the major languages of products are English, German, Japanese, French, Italian, and Spanish. Remarkably, the dataset can help us enhance personalization and understanding of user preferences, which can benefit various existing tasks as well as enable new tasks. To test the potential of the dataset, we introduce three tasks in this work: (1) next-product recommendation, (2) next-product recommendation with domain shifts, and (3) next-product title generation. With the above tasks, we benchmark a range of algorithms on our proposed dataset, drawing new insights for further research and practice. In addition, based on the proposed dataset and tasks, we hosted a competition in the KDD CUP 2023 and have attracted thousands of users and submissions. The winning solutions and the associated workshop can be accessed at our website https://kddcup23.github.io/.

  • 20 authors
·
Jul 18, 2023

PersonalizedRouter: Personalized LLM Routing via Graph-based User Preference Modeling

The growing number of Large Language Models (LLMs) with diverse capabilities and response styles provides users with a wider range of choices, which presents challenges in selecting appropriate LLMs, as user preferences vary in terms of performance, cost, and response style. Current LLM selection methods typically optimize for a single fixed objective, such as performance, cost, or a trade-off between them, and fail to learn individual user preferences from interaction data. To address these limitations, we propose PersonalizedRouter, a graph-based framework that models diverse user profiles and performs personalized LLM selection by leveraging interaction data that includes task context, queries, candidate LLMs, and user decisions. To capture contextual information between user queries and optimal LLMs, PersonalizedRouter converts the interaction data into a heterogeneous graph, where the relationships between different types of nodes are represented by edges. To evaluate adaptability across users, we design two strategies: the multi-cost-efficiency simulation strategy and the LLM-as-a-Judge strategy. In addition, we construct PersonaRoute-Bench, a large-scale benchmark with 1,000 simulated users and 10 LLMs. Experimental results show that PersonalizedRouter significantly outperforms existing LLM selection methods and surpasses the strongest methods by a large margin of 15.38% and 9.83% under two simulation strategies. On the PersonaRoute-Bench with 1,000 users, it further surpasses the best methods by 16.19% and 59.69% while maintaining higher efficiency. Moreover, PersonalizedRouter demonstrates strong few-shot generalization, achieving 64.81% and 85.80% of the fully trained model's performance when adapting to new users and new LLMs.

  • 3 authors
·
Nov 20, 2025

SLA Management in Reconfigurable Multi-Agent RAG: A Systems Approach to Question Answering

Retrieval Augmented Generation (RAG) enables Large Language Models (LLMs) to generalize to new information by decoupling reasoning capabilities from static knowledge bases. Traditional RAG enhancements have explored vertical scaling -- assigning subtasks to specialized modules -- and horizontal scaling -- replicating tasks across multiple agents -- to improve performance. However, real-world applications impose diverse Service Level Agreements (SLAs) and Quality of Service (QoS) requirements, involving trade-offs among objectives such as reducing cost, ensuring answer quality, and adhering to specific operational constraints. In this work, we present a systems-oriented approach to multi-agent RAG tailored for real-world Question Answering (QA) applications. By integrating task-specific non-functional requirements -- such as answer quality, cost, and latency -- into the system, we enable dynamic reconfiguration to meet diverse SLAs. Our method maps these Service Level Objectives (SLOs) to system-level parameters, allowing the generation of optimal results within specified resource constraints. We conduct a case study in the QA domain, demonstrating how dynamic re-orchestration of a multi-agent RAG system can effectively manage the trade-off between answer quality and cost. By adjusting the system based on query intent and operational conditions, we systematically balance performance and resource utilization. This approach allows the system to meet SLOs for various query types, showcasing its practicality for real-world applications.

  • 3 authors
·
Dec 6, 2024

LLMTune: Accelerate Database Knob Tuning with Large Language Models

Database knob tuning is a critical challenge in the database community, aiming to optimize knob values to enhance database performance for specific workloads. DBMS often feature hundreds of tunable knobs, posing a significant challenge for DBAs to recommend optimal configurations. Consequently, many machine learning-based tuning methods have been developed to automate this process. Despite the introduction of various optimizers, practical applications have unveiled a new problem: they typically require numerous workload runs to achieve satisfactory performance, a process that is both time-consuming and resource-intensive. This inefficiency largely stems from the optimal configuration often being substantially different from the default setting, necessitating multiple iterations during tuning. Recognizing this, we argue that an effective starting point could significantly reduce redundant exploration in less efficient areas, thereby potentially speeding up the tuning process for the optimizers. Based on this assumption, we introduce LLMTune, a large language model-based configuration generator designed to produce an initial, high-quality configuration for new workloads. These generated configurations can then serve as starting points for various base optimizers, accelerating their tuning processes. To obtain training data for LLMTune's supervised fine-tuning, we have devised a new automatic data generation framework capable of efficiently creating a large number of <workload, configuration> pairs. We have conducted thorough experiments to evaluate LLMTune's effectiveness with different workloads, such as TPC-H and JOB. In comparison to leading methods, LLMTune demonstrates a quicker ability to identify superior configurations. For instance, with the challenging TPC-H workload, our LLMTune achieves a significant 15.6x speed-up ratio in finding the best-performing configurations.

  • 10 authors
·
Apr 17, 2024

Serverless Cold Starts and Where to Find Them

This paper releases and analyzes a month-long trace of 85 billion user requests and 11.9 million cold starts from Huawei's serverless cloud platform. Our analysis spans workloads from five data centers. We focus on cold starts and provide a comprehensive examination of the underlying factors influencing the number and duration of cold starts. These factors include trigger types, request synchronicity, runtime languages, and function resource allocations. We investigate components of cold starts, including pod allocation time, code and dependency deployment time, and scheduling delays, and examine their relationships with runtime languages, trigger types, and resource allocation. We introduce pod utility ratio to measure the pod's useful lifetime relative to its cold start time, giving a more complete picture of cold starts, and see that some pods with long cold start times have longer useful lifetimes. Our findings reveal the complexity and multifaceted origins of the number, duration, and characteristics of cold starts, driven by differences in trigger types, runtime languages, and function resource allocations. For example, cold starts in Region 1 take up to 7 seconds, dominated by dependency deployment time and scheduling. In Region 2, cold starts take up to 3 seconds and are dominated by pod allocation time. Based on this, we identify opportunities to reduce the number and duration of cold starts using strategies for multi-region scheduling. Finally, we suggest directions for future research to address these challenges and enhance the performance of serverless cloud platforms. Our datasets and code are available here https://github.com/sir-lab/data-release

  • 8 authors
·
Oct 8, 2024

vLLM Semantic Router: Signal Driven Decision Routing for Mixture-of-Modality Models

As large language models (LLMs) diversify across modalities, capabilities, and cost profiles, the problem of intelligent request routing -- selecting the right model for each query at inference time -- has become a critical systems challenge. We present vLLM Semantic Router, a signal-driven decision routing framework for Mixture-of-Modality (MoM) model deployments. The central innovation is composable signal orchestration: the system extracts heterogeneous signal types from each request -- from sub-millisecond heuristic features (keyword patterns, language detection, context length, role-based authorization) to neural classifiers (domain, embedding similarity, factual grounding, modality) -- and composes them through configurable Boolean decision rules into deployment-specific routing policies. Different deployment scenarios -- multi-cloud enterprise, privacy-regulated, cost-optimized, latency-sensitive -- are expressed as different signal-decision configurations over the same architecture, without code changes. Matched decisions drive semantic model routing: over a dozen of selection algorithms analyze request characteristics to find the best model cost-effectively, while per-decision plugin chains enforce privacy and safety constraints (jailbreak detection, PII filtering, hallucination detection via the three-stage HaluGate pipeline). The system provides OpenAI API support for stateful multi-turn conversations, multi-endpoint and multi-provider routing across heterogeneous backends (vLLM, OpenAI, Anthropic, Azure, Bedrock, Gemini, Vertex AI), and a pluggable authorization factory supporting multiple auth providers. Deployed in production as an Envoy external processor, the architecture demonstrates that composable signal orchestration enables a single routing framework to serve diverse deployment scenarios with differentiated cost, privacy, and safety policies.

  • 28 authors
·
Feb 23

Dynamic Model Routing and Cascading for Efficient LLM Inference: A Survey

The rapid growth of large language models (LLMs) with diverse capabilities, costs, and domains has created a critical need for intelligent model selection at inference time. While smaller models suffice for routine queries, complex tasks demand more capable models. However, static model deployment does not account for the complexity and domain of incoming queries, leading to suboptimal performance and increased costs. Dynamic routing systems that adaptively select models based on query characteristics have emerged as a solution to this challenge. We provide a systematic analysis of state-of-the-art multi-LLM routing and cascading approaches. In contrast to mixture-of-experts architectures, which route within a single model, we study routing across multiple independently trained LLMs. We cover diverse routing paradigms, including query difficulty, human preferences, clustering, uncertainty quantification, reinforcement learning, multimodality, and cascading. For each paradigm, we analyze representative methods and examine key trade-offs. Beyond taxonomy, we introduce a conceptual framework that characterizes routing systems along three dimensions: when decisions are made, what information is used, and how they are computed. This perspective highlights that practical systems are often compositional, integrating multiple paradigms under operational constraints. Our analysis demonstrates that effective multi-LLM routing requires balancing competing objectives. Choosing the optimal routing strategy depends on deployment and computational constraints. Well-designed routing systems can outperform even the most powerful individual models by strategically leveraging specialized capabilities across models while maximizing efficiency gains. Meanwhile, open challenges remain in developing routing mechanisms that generalize across diverse architectures, modalities, and applications.

  • 2 authors
·
Feb 23 2

ShortcutsBench: A Large-Scale Real-world Benchmark for API-based Agents

Recent advancements in integrating large language models (LLMs) with application programming interfaces (APIs) have gained significant interest in both academia and industry. These API-based agents, leveraging the strong autonomy and planning capabilities of LLMs, can efficiently solve problems requiring multi-step actions. However, their ability to handle multi-dimensional difficulty levels, diverse task types, and real-world demands through APIs remains unknown. In this paper, we introduce ShortcutsBench, a large-scale benchmark for the comprehensive evaluation of API-based agents in solving tasks with varying levels of difficulty, diverse task types, and real-world demands. ShortcutsBench includes a wealth of real APIs from Apple Inc.'s operating systems, refined user queries from shortcuts, human-annotated high-quality action sequences from shortcut developers, and accurate parameter filling values about primitive parameter types, enum parameter types, outputs from previous actions, and parameters that need to request necessary information from the system or user. Our extensive evaluation of agents built with 5 leading open-source (size >= 57B) and 4 closed-source LLMs (e.g. Gemini-1.5-Pro and GPT-3.5) reveals significant limitations in handling complex queries related to API selection, parameter filling, and requesting necessary information from systems and users. These findings highlight the challenges that API-based agents face in effectively fulfilling real and complex user queries. All datasets, code, and experimental results will be available at https://github.com/eachsheep/shortcutsbench.

  • 8 authors
·
Jun 28, 2024

P/D-Serve: Serving Disaggregated Large Language Model at Scale

Serving disaggregated large language models (LLMs) over tens of thousands of xPU devices (GPUs or NPUs) with reliable performance faces multiple challenges. 1) Ignoring the diversity (various prefixes and tidal requests), treating all the prompts in a mixed pool is inadequate. To facilitate the similarity per scenario and minimize the inner mismatch on P/D (prefill and decoding) processing, fine-grained organization is required, dynamically adjusting P/D ratios for better performance. 2) Due to inaccurate estimation on workload (queue status or maintained connections), the global scheduler easily incurs unnecessary timeouts in prefill. 3) Block-fixed device-to-device (D2D) KVCache transfer over cluster-level RDMA (remote direct memory access) fails to achieve desired D2D utilization as expected. To overcome previous problems, this paper proposes an end-to-end system P/D-Serve, complying with the paradigm of MLOps (machine learning operations), which models end-to-end (E2E) P/D performance and enables: 1) fine-grained P/D organization, mapping the service with RoCE (RDMA over converged ethernet) as needed, to facilitate similar processing and dynamic adjustments on P/D ratios; 2) on-demand forwarding upon rejections for idle prefill, decoupling the scheduler from regular inaccurate reports and local queues, to avoid timeouts in prefill; and 3) efficient KVCache transfer via optimized D2D access. P/D-Serve is implemented upon Ascend and MindSpore, has been deployed over tens of thousands of NPUs for more than eight months in commercial use, and further achieves 60\%, 42\% and 46\% improvements on E2E throughput, time-to-first-token (TTFT) SLO (service level objective) and D2D transfer time. As the E2E system with optimizations, P/D-Serve achieves 6.7x increase on throughput, compared with aggregated LLMs.

  • 30 authors
·
Aug 15, 2024

How far away are truly hyperparameter-free learning algorithms?

Despite major advances in methodology, hyperparameter tuning remains a crucial (and expensive) part of the development of machine learning systems. Even ignoring architectural choices, deep neural networks have a large number of optimization and regularization hyperparameters that need to be tuned carefully per workload in order to obtain the best results. In a perfect world, training algorithms would not require workload-specific hyperparameter tuning, but would instead have default settings that performed well across many workloads. Recently, there has been a growing literature on optimization methods which attempt to reduce the number of hyperparameters -- particularly the learning rate and its accompanying schedule. Given these developments, how far away is the dream of neural network training algorithms that completely obviate the need for painful tuning? In this paper, we evaluate the potential of learning-rate-free methods as components of hyperparameter-free methods. We freeze their (non-learning rate) hyperparameters to default values, and score their performance using the recently-proposed AlgoPerf: Training Algorithms benchmark. We found that literature-supplied default settings performed poorly on the benchmark, so we performed a search for hyperparameter configurations that performed well across all workloads simultaneously. The best AlgoPerf-calibrated learning-rate-free methods had much improved performance but still lagged slightly behind a similarly calibrated NadamW baseline in overall benchmark score. Our results suggest that there is still much room for improvement for learning-rate-free methods, and that testing against a strong, workload-agnostic baseline is important to improve hyperparameter reduction techniques.

  • 7 authors
·
May 29, 2025

Parrot: Enhancing Multi-Turn Chat Models by Learning to Ask Questions

Impressive progress has been made on chat models based on Large Language Models (LLMs) recently; however, there is a noticeable lag in multi-turn conversations between open-source chat models (e.g., Alpaca and Vicuna) and the leading chat models (e.g., ChatGPT and GPT-4). Through a series of analyses, we attribute the lag to the lack of enough high-quality multi-turn instruction-tuning data. The available instruction-tuning data for the community are either single-turn conversations or multi-turn ones with certain issues, such as non-human-like instructions, less detailed responses, or rare topic shifts. In this paper, we address these challenges by introducing Parrot, a highly scalable solution designed to automatically generate high-quality instruction-tuning data, which are then used to enhance the effectiveness of chat models in multi-turn conversations. Specifically, we start by training the Parrot-Ask model, which is designed to emulate real users in generating instructions. We then utilize Parrot-Ask to engage in multi-turn conversations with ChatGPT across a diverse range of topics, resulting in a collection of 40K high-quality multi-turn dialogues (Parrot-40K). These data are subsequently employed to train a chat model that we have named Parrot-Chat. We demonstrate that the dialogues gathered from Parrot-Ask markedly outperform existing multi-turn instruction-following datasets in critical metrics, including topic diversity, number of turns, and resemblance to human conversation. With only 40K training examples, Parrot-Chat achieves strong performance against other 13B open-source models across a range of instruction-following benchmarks, and particularly excels in evaluations of multi-turn capabilities. We make all codes, datasets, and two versions of the Parrot-Ask model based on LLaMA2-13B and KuaiYii-13B available at https://github.com/kwai/KwaiYii/Parrot.

  • 8 authors
·
Oct 11, 2023

MultiHop-RAG: Benchmarking Retrieval-Augmented Generation for Multi-Hop Queries

Retrieval-augmented generation (RAG) augments large language models (LLM) by retrieving relevant knowledge, showing promising potential in mitigating LLM hallucinations and enhancing response quality, thereby facilitating the great adoption of LLMs in practice. However, we find that existing RAG systems are inadequate in answering multi-hop queries, which require retrieving and reasoning over multiple pieces of supporting evidence. Furthermore, to our knowledge, no existing RAG benchmarking dataset focuses on multi-hop queries. In this paper, we develop a novel dataset, MultiHop-RAG, which consists of a knowledge base, a large collection of multi-hop queries, their ground-truth answers, and the associated supporting evidence. We detail the procedure of building the dataset, utilizing an English news article dataset as the underlying RAG knowledge base. We demonstrate the benchmarking utility of MultiHop-RAG in two experiments. The first experiment compares different embedding models for retrieving evidence for multi-hop queries. In the second experiment, we examine the capabilities of various state-of-the-art LLMs, including GPT-4, PaLM, and Llama2-70B, in reasoning and answering multi-hop queries given the evidence. Both experiments reveal that existing RAG methods perform unsatisfactorily in retrieving and answering multi-hop queries. We hope MultiHop-RAG will be a valuable resource for the community in developing effective RAG systems, thereby facilitating greater adoption of LLMs in practice. The MultiHop-RAG and implemented RAG system is publicly available at https://github.com/yixuantt/MultiHop-RAG/.

  • 2 authors
·
Jan 27, 2024 1

BurstGPT: A Real-world Workload Dataset to Optimize LLM Serving Systems

Serving systems for Large Language Models (LLMs) are often optimized to improve quality of service (QoS) and throughput. However, due to the lack of open-source LLM serving workloads, these systems are frequently evaluated under unrealistic workload assumptions. Consequently, performance may degrade when systems are deployed in real-world scenarios. This work presents BurstGPT, an LLM serving workload with 10.31 million traces from regional Azure OpenAI GPT services over 213 days. BurstGPT captures LLM serving characteristics from user, model and system perspectives: (1) User request concurrency: burstiness variations of requests in Azure OpenAI GPT services, revealing diversified concurrency patterns in different services and model types. (2) User conversation patterns: counts and intervals within conversations for service optimizations. (3) Model response lengths: auto-regressive serving processes of GPT models, showing statistical relations between requests and their responses. (4) System response failures: failures of conversation and API services, showing intensive resource needs and limited availability of LLM services in Azure. The details of the characteristics can serve multiple purposes in LLM serving optimizations, such as system evaluation and trace provisioning. In our demo evaluation with BurstGPT, frequent variations in BurstGPT reveal declines in efficiency, stability, or reliability in realistic LLM serving. We identify that the generalization of KV cache management, scheduling and disaggregation optimizations can be improved under realistic workload evaluations. BurstGPT is publicly available now at https://github.com/HPMLL/BurstGPT and is widely used to develop prototypes of LLM serving frameworks in the industry.

  • 14 authors
·
Jan 31, 2024

UniMS-RAG: A Unified Multi-source Retrieval-Augmented Generation for Personalized Dialogue Systems

Large Language Models (LLMs) has shown exceptional capabilities in many natual language understanding and generation tasks. However, the personalization issue still remains a much-coveted property, especially when it comes to the multiple sources involved in the dialogue system. To better plan and incorporate the use of multiple sources in generating personalized response, we firstly decompose it into three sub-tasks: Knowledge Source Selection, Knowledge Retrieval, and Response Generation. We then propose a novel Unified Multi-Source Retrieval-Augmented Generation system (UniMS-RAG) Specifically, we unify these three sub-tasks with different formulations into the same sequence-to-sequence paradigm during the training, to adaptively retrieve evidences and evaluate the relevance on-demand using special tokens, called acting tokens and evaluation tokens. Enabling language models to generate acting tokens facilitates interaction with various knowledge sources, allowing them to adapt their behavior to diverse task requirements. Meanwhile, evaluation tokens gauge the relevance score between the dialogue context and the retrieved evidence. In addition, we carefully design a self-refinement mechanism to iteratively refine the generated response considering 1) the consistency scores between the generated response and retrieved evidence; and 2) the relevance scores. Experiments on two personalized datasets (DuLeMon and KBP) show that UniMS-RAG achieves state-of-the-art performance on the knowledge source selection and response generation task with itself as a retriever in a unified manner. Extensive analyses and discussions are provided for shedding some new perspectives for personalized dialogue systems.

  • 9 authors
·
Jan 24, 2024

TheMCPCompany: Creating General-purpose Agents with Task-specific Tools

Since the introduction of the Model Context Protocol (MCP), the number of available tools for Large Language Models (LLMs) has increased significantly. These task-specific tool sets offer an alternative to general-purpose tools such as web browsers, while being easier to develop and maintain than GUIs. However, current general-purpose agents predominantly rely on web browsers for interacting with the environment. Here, we introduce TheMCPCompany, a benchmark for evaluating tool-calling agents on tasks that involve interacting with various real-world services. We use the REST APIs of these services to create MCP servers, which include over 18,000 tools. We also provide manually annotated ground-truth tools for each task. In our experiments, we use the ground truth tools to show the potential of tool-calling agents for both improving performance and reducing costs assuming perfect tool retrieval. Next, we explore agent performance using tool retrieval to study the real-world practicality of tool-based agents. While all models with tool retrieval perform similarly or better than browser-based agents, smaller models cannot take full advantage of the available tools through retrieval. On the other hand, GPT-5's performance with tool retrieval is very close to its performance with ground-truth tools. Overall, our work shows that the most advanced reasoning models are effective at discovering tools in simpler environments, but seriously struggle with navigating complex enterprise environments. TheMCPCompany reveals that navigating tens of thousands of tools and combining them in non-trivial ways to solve complex problems is still a challenging task for current models and requires both better reasoning and better retrieval models.

  • 5 authors
·
Oct 22, 2025 2

Cross-Layer Protocols for Multimedia Communications over Wireless Networks

In the last few years, the Internet throughput, usage and reliability have increased almost exponentially. The introduction of broadband wireless mobile ad hoc networks (MANETs) and cellular networks together with increased computational power have opened the door for a new breed of applications to be created, namely real-time multimedia applications. Delivering real-time multimedia traffic over a complex network like the Internet is a particularly challenging task since these applications have strict quality-of-service (QoS) requirements on bandwidth, delay, and delay jitter. Traditional Internet protocol (IP)-based best effort service is not able to meet these stringent requirements. The time-varying nature of wireless channels and resource constrained wireless devices make the problem even more difficult. To improve perceived media quality by end users over wireless Internet, QoS supports can be addressed in different layers, including application layer, transport layer and link layer. Cross layer design is a well-known approach to achieve this adaptation. In cross-layer design, the challenges from the physical wireless medium and the QoS-demands from the applications are taken into account so that the rate, power, and coding at the physical (PHY) layer can adapted to meet the requirements of the applications given the current channel and network conditions. A number of propositions for cross-layer designs exist in the literature. In this chapter, an extensive review has been made on these cross-layer architectures that combine the application-layer, transport layer and the link layer controls. Particularly, the issues like channel estimation techniques, adaptive controls at the application and link layers for energy efficiency, priority based scheduling, transmission rate control at the transport layer, and adaptive automatic repeat request (ARQ) are discussed in detail.

  • 1 authors
·
Oct 1, 2011

IC-Cache: Efficient Large Language Model Serving via In-context Caching

Large language models (LLMs) have excelled in various applications, yet serving them at scale is challenging due to their substantial resource demands and high latency. Our real-world studies reveal that over 70% of user requests to LLMs have semantically similar counterparts, suggesting the potential for knowledge transfer among requests. However, naively caching and reusing past responses leads to a big quality drop. In this paper, we introduce IC-Cache, a caching system that enables live LLM capability augmentation to improve serving efficiency: by leveraging historical request-response pairs from larger models as in-context examples, IC-Cache empowers small LLMs to imitate and even exceed the compositional abilities (e.g., reasoning) of their larger counterparts, enabling selective offloading of requests to reduce cost and latency. Achieving this live augmentation at scale introduces intricate trade-offs between response quality, latency, and system throughput. For a new request, IC-Cache efficiently selects similar, high-utility examples to prepend them to the new request's input. At scale, it adaptively routes requests across LLMs of varying capabilities, accounting for response quality and serving loads. IC-Cache employs a cost-aware cache replay mechanism that refines example quality offline to maximize online cache utility and efficiency. Evaluations on millions of realistic requests demonstrate that IC-Cache improves LLM serving throughput by 1.4-5.9x and reduces latency by 28-71% without hurting response quality.

  • 10 authors
·
Jan 22, 2025

DistServe: Disaggregating Prefill and Decoding for Goodput-optimized Large Language Model Serving

DistServe improves the performance of large language models (LLMs) serving by disaggregating the prefill and decoding computation. Existing LLM serving systems colocate the two phases and batch the computation of prefill and decoding across all users and requests. We find that this strategy not only leads to strong prefill-decoding interferences but also couples the resource allocation and parallelism plans for both phases. LLM applications often emphasize individual latency for each phase: time to first token (TTFT) for the prefill phase and time per output token (TPOT) of each request for the decoding phase. In the presence of stringent latency requirements, existing systems have to prioritize one latency over the other, or over-provision compute resources to meet both. DistServe assigns prefill and decoding computation to different GPUs, hence eliminating prefill-decoding interferences. Given the application's TTFT and TPOT requirements, DistServe co-optimizes the resource allocation and parallelism strategy tailored for each phase. DistServe also places the two phases according to the serving cluster's bandwidth to minimize the communication caused by disaggregation. As a result, DistServe significantly improves LLM serving performance in terms of the maximum rate that can be served within both TTFT and TPOT constraints on each GPU. Our evaluations show that on various popular LLMs, applications, and latency requirements, DistServe can serve 4.48x more requests or 10.2x tighter SLO, compared to state-of-the-art systems, while staying within latency constraints for > 90% of requests.

  • 8 authors
·
Jan 17, 2024 1

LAPS: A Length-Aware-Prefill LLM Serving System

LAPS identifies and disaggregates requests with different prompt lengths in LLM serving to reduce TTFT latency. While recent systems have decoupled the prefill and decode stages to improve throughput, they still rely on unified scheduling policies that fail to adapt to heterogeneous workload characteristics. We observe that prompt-length variations lead to distinct performance bottlenecks, motivating an adaptive scheduling strategy. LAPS disaggregates multi-turn long-prefill requests from short-prefill ones and introduces a length-aware smart batching mechanism for short-prefill workloads. It adopts a dual-queue design that supports temporal disaggregation on a single prefill instance or spatial disaggregation across multiple instances. For short-prefill batches, a batch waiting window and CUDA Graph-based clustering mitigate interference from heterogeneous computation, reducing batching delay and lowering average latency. In real multi-turn workloads, LAPS reduces prefill latency by over 30\% compared to vanilla SGLang under prefill-decode disaggregation, and further decreases SLO violations by 28\% in multi-instance deployments with vanilla data-parallel configuration. Compared to the SGLang router with load balancing, it further lowers SLO violations by 12\% in multi-GPU settings. Under high concurrency and mixed-request scenarios, LAPS improves request throughput by 35\% serving Qwen2.5-32B model for prefill instance, demonstrating its effectiveness in optimizing heterogeneous LLM serving workloads.

  • 10 authors
·
Jan 4

KnowU-Bench: Towards Interactive, Proactive, and Personalized Mobile Agent Evaluation

Personalized mobile agents that infer user preferences and calibrate proactive assistance hold great promise as everyday digital assistants, yet existing benchmarks fail to capture what this requires. Prior work evaluates preference recovery from static histories or intent prediction from fixed contexts. Neither tests whether an agent can elicit missing preferences through interaction, nor whether it can decide when to intervene, seek consent, or remain silent in a live GUI environment. We introduce KnowU-Bench, an online benchmark for personalized mobile agents built on a reproducible Android emulation environment, covering 42 general GUI tasks, 86 personalized tasks, and 64 proactive tasks. Unlike prior work that treats user preferences as static context, KnowU-Bench hides the user profile from the agent and exposes only behavioral logs, forcing genuine preference inference rather than context lookup. To support multi-turn preference elicitation, it instantiates an LLM-driven user simulator grounded in structured profiles, enabling realistic clarification dialogues and proactive consent handling. Beyond personalization, KnowU-Bench provides comprehensive evaluation of the complete proactive decision chain, including grounded GUI execution, consent negotiation, and post-rejection restraint, evaluated through a hybrid protocol combining rule-based verification with LLM-as-a-Judge scoring. Our experiments reveal a striking degradation: agents that excel at explicit task execution fall below 50% under vague instructions requiring user preference inference or intervention calibration, even for frontier models like Claude Sonnet 4.6. The core bottlenecks are not GUI navigation but preference acquisition and intervention calibration, exposing a fundamental gap between competent interface operation and trustworthy personal assistance.

  • 16 authors
·
Apr 8 2

BESPOKE: Benchmark for Search-Augmented Large Language Model Personalization via Diagnostic Feedback

Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully addressing diverse user needs, which requires recognizing how the same query can reflect different intents across users and delivering information in preferred forms. While recent systems such as ChatGPT and Gemini attempt personalization by leveraging user histories, systematic evaluation of such personalization is under-explored. To address this gap, we propose BESPOKE, the realistic benchmark for evaluating personalization in search-augmented LLMs. BESPOKE is designed to be both realistic, by collecting authentic chat and search histories directly from humans, and diagnostic, by pairing responses with fine-grained preference scores and feedback. The benchmark is constructed through long-term, deeply engaged human annotation, where human annotators contributed their own histories, authored queries with detailed information needs, and evaluated responses with scores and diagnostic feedback. Leveraging BESPOKE, we conduct systematic analyses that reveal key requirements for effective personalization in information-seeking tasks, providing a foundation for fine-grained evaluation of personalized search-augmented LLMs. Our code and data are available at https://augustinlib.github.io/BESPOKE/.

  • 4 authors
·
Sep 25, 2025 2

LettinGo: Explore User Profile Generation for Recommendation System

User profiling is pivotal for recommendation systems, as it transforms raw user interaction data into concise and structured representations that drive personalized recommendations. While traditional embedding-based profiles lack interpretability and adaptability, recent advances with large language models (LLMs) enable text-based profiles that are semantically richer and more transparent. However, existing methods often adhere to fixed formats that limit their ability to capture the full diversity of user behaviors. In this paper, we introduce LettinGo, a novel framework for generating diverse and adaptive user profiles. By leveraging the expressive power of LLMs and incorporating direct feedback from downstream recommendation tasks, our approach avoids the rigid constraints imposed by supervised fine-tuning (SFT). Instead, we employ Direct Preference Optimization (DPO) to align the profile generator with task-specific performance, ensuring that the profiles remain adaptive and effective. LettinGo operates in three stages: (1) exploring diverse user profiles via multiple LLMs, (2) evaluating profile quality based on their impact in recommendation systems, and (3) aligning the profile generation through pairwise preference data derived from task performance. Experimental results demonstrate that our framework significantly enhances recommendation accuracy, flexibility, and contextual awareness. This work enhances profile generation as a key innovation for next-generation recommendation systems.

  • 12 authors
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Jun 23, 2025 1

Agentic Search in the Wild: Intents and Trajectory Dynamics from 14M+ Real Search Requests

LLM-powered search agents are increasingly being used for multi-step information seeking tasks, yet the IR community lacks empirical understanding of how agentic search sessions unfold and how retrieved evidence is used. This paper presents a large-scale log analysis of agentic search based on 14.44M search requests (3.97M sessions) collected from DeepResearchGym, i.e. an open-source search API accessed by external agentic clients. We sessionize the logs, assign session-level intents and step-wise query-reformulation labels using LLM-based annotation, and propose Context-driven Term Adoption Rate (CTAR) to quantify whether newly introduced query terms are traceable to previously retrieved evidence. Our analyses reveal distinctive behavioral patterns. First, over 90% of multi-turn sessions contain at most ten steps, and 89% of inter-step intervals fall under one minute. Second, behavior varies by intent. Fact-seeking sessions exhibit high repetition that increases over time, while sessions requiring reasoning sustain broader exploration. Third, agents reuse evidence across steps. On average, 54% of newly introduced query terms appear in the accumulated evidence context, with contributions from earlier steps beyond the most recent retrieval. The findings suggest that agentic search may benefit from repetition-aware early stopping, intent-adaptive retrieval budgets, and explicit cross-step context tracking. We plan to release the anonymized logs to support future research.