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Apr 13

"Kelly is a Warm Person, Joseph is a Role Model": Gender Biases in LLM-Generated Reference Letters

Large Language Models (LLMs) have recently emerged as an effective tool to assist individuals in writing various types of content, including professional documents such as recommendation letters. Though bringing convenience, this application also introduces unprecedented fairness concerns. Model-generated reference letters might be directly used by users in professional scenarios. If underlying biases exist in these model-constructed letters, using them without scrutinization could lead to direct societal harms, such as sabotaging application success rates for female applicants. In light of this pressing issue, it is imminent and necessary to comprehensively study fairness issues and associated harms in this real-world use case. In this paper, we critically examine gender biases in LLM-generated reference letters. Drawing inspiration from social science findings, we design evaluation methods to manifest biases through 2 dimensions: (1) biases in language style and (2) biases in lexical content. We further investigate the extent of bias propagation by analyzing the hallucination bias of models, a term that we define to be bias exacerbation in model-hallucinated contents. Through benchmarking evaluation on 2 popular LLMs- ChatGPT and Alpaca, we reveal significant gender biases in LLM-generated recommendation letters. Our findings not only warn against using LLMs for this application without scrutinization, but also illuminate the importance of thoroughly studying hidden biases and harms in LLM-generated professional documents.

  • 6 authors
·
Oct 13, 2023

Why Do Large Language Models (LLMs) Struggle to Count Letters?

Large Language Models (LLMs) have achieved unprecedented performance on many complex tasks, being able, for example, to answer questions on almost any topic. However, they struggle with other simple tasks, such as counting the occurrences of letters in a word, as illustrated by the inability of many LLMs to count the number of "r" letters in "strawberry". Several works have studied this problem and linked it to the tokenization used by LLMs, to the intrinsic limitations of the attention mechanism, or to the lack of character-level training data. In this paper, we conduct an experimental study to evaluate the relations between the LLM errors when counting letters with 1) the frequency of the word and its components in the training dataset and 2) the complexity of the counting operation. We present a comprehensive analysis of the errors of LLMs when counting letter occurrences by evaluating a representative group of models over a large number of words. The results show a number of consistent trends in the models evaluated: 1) models are capable of recognizing the letters but not counting them; 2) the frequency of the word and tokens in the word does not have a significant impact on the LLM errors; 3) there is a positive correlation of letter frequency with errors, more frequent letters tend to have more counting errors, 4) the errors show a strong correlation with the number of letters or tokens in a word and 5) the strongest correlation occurs with the number of letters with counts larger than one, with most models being unable to correctly count words in which letters appear more than twice.

  • 5 authors
·
Dec 19, 2024