Daily Papers

Spoken dialog systems with cascaded ASR-LLM-TTS modules retain strong LLM intelligence, but VAD segmentation often forces half-duplex turns and brittle control. On the other hand, VAD-free end-to-end model support full-duplex interaction but is hard to maintain conversational intelligence. In this paper, we present DuplexCascade, a VAD-free cascaded streaming pipeline for full-duplex speech-to-speech dialogue. Our key idea is to convert conventional utterance-wise long turns into chunk-wise micro-turn interactions, enabling rapid bidirectional exchange while preserving the strengths of a capable text LLM. To reliably coordinate turn-taking and response timing, we introduce a set of conversational special control tokens that steer the LLM's behavior under streaming constraints. On Full-DuplexBench and VoiceBench, DuplexCascade delivers state-of-the-art full-duplex turn-taking and strong conversational intelligence among open-source speech-to-speech dialogue systems.

We present UTF8Tokenizer, a minimalist byte-level tokenizer that maps text exactly to IDs corresponding to the bytes underlying the text's UTF-8 encoding (e.g., byte x09 is token ID 9). Unlike prior byte-level approaches (Xue et al., 2021; Pagnoni et al., 2025), our implementation never introduces out-of-range IDs (i.e. there is no token ID 256) or auxiliary tokens: all special behavior (e.g., padding, boundaries, conversation structure, attention segments, tool calling, "thinking" spans, etc.) is encoded using C0 control bytes - just as ASCII was originally designed to embed control information alongside printable text. These design principles yield practical benefits: (1) faster tokenization (14x) and significantly lower host-device transfer (8x less than int64); (2) simple, shareable 256*d embedding tables that can be aligned across models; and (3) a training-time enhancement via bit-biased embeddings, which exposes per-byte bit structure and can be added to the embedding table post-training, removing inference costs. Our HuggingFace-compatible implementation improves language modeling convergence.

Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy planner. The standard approach has been fine-tuning pre-trained language models to perform generation conditioned on these intents. However, these supervised generation models are limited by the cost and quality of data annotation. We instead prompt large language models as a drop-in replacement to fine-tuning on conditional generation. We formalize prompt construction for controllable mixed-initiative dialogue. Our findings show improvements over fine-tuning and ground truth responses according to human evaluation and automatic metrics for two tasks: PersuasionForGood and Emotional Support Conversations.

Recent advances in text-to-speech (TTS) have enabled natural speech synthesis, but fine-grained, time-varying emotion control remains challenging. Existing methods often allow only utterance-level control and require full model fine-tuning with a large emotion speech dataset, which can degrade performance. Inspired by adding conditional control to the existing model in ControlNet (Zhang et al, 2023), we propose the first ControlNet-based approach for controllable flow-matching TTS (TTS-CtrlNet), which freezes the original model and introduces a trainable copy of it to process additional conditions. We show that TTS-CtrlNet can boost the pretrained large TTS model by adding intuitive, scalable, and time-varying emotion control while inheriting the ability of the original model (e.g., zero-shot voice cloning & naturalness). Furthermore, we provide practical recipes for adding emotion control: 1) optimal architecture design choice with block analysis, 2) emotion-specific flow step, and 3) flexible control scale. Experiments show that ours can effectively add an emotion controller to existing TTS, and achieves state-of-the-art performance with emotion similarity scores: Emo-SIM and Aro-Val SIM. The project page is available at: https://curryjung.github.io/ttsctrlnet_project_page

In this paper, we present ControlSpeech, a text-to-speech (TTS) system capable of fully cloning the speaker's voice and enabling arbitrary control and adjustment of speaking style. Prior zero-shot TTS models only mimic the speaker's voice without further control and adjustment capabilities while prior controllable TTS models cannot perform speaker-specific voice generation. Therefore, ControlSpeech focuses on a more challenging task: a TTS system with controllable timbre, content, and style at the same time. ControlSpeech takes speech prompts, content prompts, and style prompts as inputs and utilizes bidirectional attention and mask-based parallel decoding to capture codec representations corresponding to timbre, content, and style in a discrete decoupling codec space. Moreover, we analyze the many-to-many issue in textual style control and propose the Style Mixture Semantic Density (SMSD) module, which is based on Gaussian mixture density networks, to resolve this problem. To facilitate empirical validations, we make available a new style controllable dataset called VccmDataset. Our experimental results demonstrate that ControlSpeech exhibits comparable or state-of-the-art (SOTA) performance in terms of controllability, timbre similarity, audio quality, robustness, and generalizability. The relevant code and demo are available at https://github.com/jishengpeng/ControlSpeech .

A good conversation requires balance -- between simplicity and detail; staying on topic and changing it; asking questions and answering them. Although dialogue agents are commonly evaluated via human judgments of overall quality, the relationship between quality and these individual factors is less well-studied. In this work, we examine two controllable neural text generation methods, conditional training and weighted decoding, in order to control four important attributes for chitchat dialogue: repetition, specificity, response-relatedness and question-asking. We conduct a large-scale human evaluation to measure the effect of these control parameters on multi-turn interactive conversations on the PersonaChat task. We provide a detailed analysis of their relationship to high-level aspects of conversation, and show that by controlling combinations of these variables our models obtain clear improvements in human quality judgments.

Full-duplex voice interaction allows users and agents to speak simultaneously with controllable barge-in, enabling lifelike assistants and customer service. Existing solutions are either end-to-end, difficult to design and hard to control, or modular pipelines governed by turn-taking controllers that ease upgrades and per-module optimization; however, prior modular frameworks depend on non-open components and external providers, limiting holistic optimization. In this work, we present a complete, practical full-duplex voice interaction system comprising a turn-taking controller, an interaction module, and a dialogue manager. The controller integrates streaming personalized VAD (pVAD) to suppress false barge-ins from noise and non-primary speakers, precisely timestamp primary-speaker segments, and explicitly enable primary-speaker barge-ins; a semantic end-of-turn detector improves stop decisions. It upgrades heterogeneous half-duplex pipelines, cascaded, semi-cascaded, and speech-to-speech, to full duplex. Using internal models, we implement cascaded and semi-cascaded variants; the semi-cascaded one captures emotional and paralinguistic cues, yields more coherent responses, lowers latency and error propagation, and improves robustness. A dialogue manager extends capabilities via tool invocation and context management. We also propose three system-level metrics, barge-in, end-of-turn detection accuracy, and end-to-end latency, to assess naturalness, control accuracy, and efficiency. Experiments show fewer false interruptions, more accurate semantic ends, and lower latency approaching industrial systems, enabling robust, natural, real-time full-duplex interaction. Demos: https://fireredteam.github.io/demos/firered_chat.

Text-to-speech (TTS) has advanced from generating natural-sounding speech to enabling fine-grained control over attributes like emotion, timbre, and style. Driven by rising industrial demand and breakthroughs in deep learning, e.g., diffusion and large language models (LLMs), controllable TTS has become a rapidly growing research area. This survey provides the first comprehensive review of controllable TTS methods, from traditional control techniques to emerging approaches using natural language prompts. We categorize model architectures, control strategies, and feature representations, while also summarizing challenges, datasets, and evaluations in controllable TTS. This survey aims to guide researchers and practitioners by offering a clear taxonomy and highlighting future directions in this fast-evolving field. One can visit https://github.com/imxtx/awesome-controllabe-speech-synthesis for a comprehensive paper list and updates.

Current approaches for controlling dialogue response generation are primarily focused on high-level attributes like style, sentiment, or topic. In this work, we focus on constrained long-term dialogue generation, which involves more fine-grained control and requires a given set of control words to appear in generated responses. This setting requires a model to not only consider the generation of these control words in the immediate context, but also produce utterances that will encourage the generation of the words at some time in the (possibly distant) future. We define the problem of constrained long-term control for dialogue generation, identify gaps in current methods for evaluation, and propose new metrics that better measure long-term control. We also propose a retrieval-augmented method that improves performance of long-term controlled generation via logit modification techniques. We show through experiments on three task-oriented dialogue datasets that our metrics better assess dialogue control relative to current alternatives and that our method outperforms state-of-the-art constrained generation baselines.

Collecting and annotating task-oriented dialog data is difficult, especially for highly specific domains that require expert knowledge. At the same time, informal communication channels such as instant messengers are increasingly being used at work. This has led to a lot of work-relevant information that is disseminated through those channels and needs to be post-processed manually by the employees. To alleviate this problem, we present TexPrax, a messaging system to collect and annotate problems, causes, and solutions that occur in work-related chats. TexPrax uses a chatbot to directly engage the employees to provide lightweight annotations on their conversation and ease their documentation work. To comply with data privacy and security regulations, we use an end-to-end message encryption and give our users full control over their data which has various advantages over conventional annotation tools. We evaluate TexPrax in a user-study with German factory employees who ask their colleagues for solutions on problems that arise during their daily work. Overall, we collect 202 task-oriented German dialogues containing 1,027 sentences with sentence-level expert annotations. Our data analysis also reveals that real-world conversations frequently contain instances with code-switching, varying abbreviations for the same entity, and dialects which NLP systems should be able to handle.

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward specific goals, such as creating non-obtrusive recommendations or introducing new topics in the conversation. In this paper, we introduce a new technique for target-guided response generation, which first finds a bridging path of commonsense knowledge concepts between the source and the target, and then uses the identified bridging path to generate transition responses. Additionally, we propose techniques to re-purpose existing dialogue datasets for target-guided generation. Experiments reveal that the proposed techniques outperform various baselines on this task. Finally, we observe that the existing automated metrics for this task correlate poorly with human judgement ratings. We propose a novel evaluation metric that we demonstrate is more reliable for target-guided response evaluation. Our work generally enables dialogue system designers to exercise more control over the conversations that their systems produce.

Autoregressive (AR) models have reformulated image generation as next-token prediction, demonstrating remarkable potential and emerging as strong competitors to diffusion models. However, control-to-image generation, akin to ControlNet, remains largely unexplored within AR models. Although a natural approach, inspired by advancements in Large Language Models, is to tokenize control images into tokens and prefill them into the autoregressive model before decoding image tokens, it still falls short in generation quality compared to ControlNet and suffers from inefficiency. To this end, we introduce ControlAR, an efficient and effective framework for integrating spatial controls into autoregressive image generation models. Firstly, we explore control encoding for AR models and propose a lightweight control encoder to transform spatial inputs (e.g., canny edges or depth maps) into control tokens. Then ControlAR exploits the conditional decoding method to generate the next image token conditioned on the per-token fusion between control and image tokens, similar to positional encodings. Compared to prefilling tokens, using conditional decoding significantly strengthens the control capability of AR models but also maintains the model's efficiency. Furthermore, the proposed ControlAR surprisingly empowers AR models with arbitrary-resolution image generation via conditional decoding and specific controls. Extensive experiments can demonstrate the controllability of the proposed ControlAR for the autoregressive control-to-image generation across diverse inputs, including edges, depths, and segmentation masks. Furthermore, both quantitative and qualitative results indicate that ControlAR surpasses previous state-of-the-art controllable diffusion models, e.g., ControlNet++. Code, models, and demo will soon be available at https://github.com/hustvl/ControlAR.

Open-domain dialogue systems aim to generate relevant, informative and engaging responses. Seq2seq neural response generation approaches do not have explicit mechanisms to control the content or style of the generated response, and frequently result in uninformative utterances. In this paper, we propose using a dialogue policy to plan the content and style of target responses in the form of an action plan, which includes knowledge sentences related to the dialogue context, targeted dialogue acts, topic information, etc. The attributes within the action plan are obtained by automatically annotating the publicly released Topical-Chat dataset. We condition neural response generators on the action plan which is then realized as target utterances at the turn and sentence levels. We also investigate different dialogue policy models to predict an action plan given the dialogue context. Through automated and human evaluation, we measure the appropriateness of the generated responses and check if the generation models indeed learn to realize the given action plans. We demonstrate that a basic dialogue policy that operates at the sentence level generates better responses in comparison to turn level generation as well as baseline models with no action plan. Additionally the basic dialogue policy has the added effect of controllability.

Audio-driven talking face generation has garnered significant interest within the domain of digital human research. Existing methods are encumbered by intricate model architectures that are intricately dependent on each other, complicating the process of re-editing image or video inputs. In this work, we present ControlTalk, a talking face generation method to control face expression deformation based on driven audio, which can construct the head pose and facial expression including lip motion for both single image or sequential video inputs in a unified manner. By utilizing a pre-trained video synthesis renderer and proposing the lightweight adaptation, ControlTalk achieves precise and naturalistic lip synchronization while enabling quantitative control over mouth opening shape. Our experiments show that our method is superior to state-of-the-art performance on widely used benchmarks, including HDTF and MEAD. The parameterized adaptation demonstrates remarkable generalization capabilities, effectively handling expression deformation across same-ID and cross-ID scenarios, and extending its utility to out-of-domain portraits, regardless of languages.

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp the fine-grained transition information at each dialogue turn. To solve this problem, we propose to take into account turn-level state Transitions of ESC (TransESC) from three perspectives, including semantics transition, strategy transition and emotion transition, to drive the conversation in a smooth and natural way. Specifically, we construct the state transition graph with a two-step way, named transit-then-interact, to grasp such three types of turn-level transition information. Finally, they are injected into the transition-aware decoder to generate more engaging responses. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of TransESC to generate more smooth and effective supportive responses. Our source code is available at https://github.com/circle-hit/TransESC.

This paper introduces Timers and Such, a new open source dataset of spoken English commands for common voice control use cases involving numbers. We describe the gap in existing spoken language understanding datasets that Timers and Such fills, the design and creation of the dataset, and experiments with a number of ASR-based and end-to-end baseline models, the code for which has been made available as part of the SpeechBrain toolkit.

As generative models become ubiquitous, there is a critical need for fine-grained control over the generation process. Yet, while controlled generation methods from prompting to fine-tuning proliferate, a fundamental question remains unanswered: are these models truly controllable in the first place? In this work, we provide a theoretical framework to formally answer this question. Framing human-model interaction as a control process, we propose a novel algorithm to estimate the controllable sets of models in a dialogue setting. Notably, we provide formal guarantees on the estimation error as a function of sample complexity: we derive probably-approximately correct bounds for controllable set estimates that are distribution-free, employ no assumptions except for output boundedness, and work for any black-box nonlinear control system (i.e., any generative model). We empirically demonstrate the theoretical framework on different tasks in controlling dialogue processes, for both language models and text-to-image generation. Our results show that model controllability is surprisingly fragile and highly dependent on the experimental setting. This highlights the need for rigorous controllability analysis, shifting the focus from simply attempting control to first understanding its fundamental limits.

Spoken conversational systems require more than accurate speech generation to have human-like conversations: to feel natural and engaging, they must produce conversational behaviour that adapts dynamically to the context. Current spoken conversational systems, however, rarely allow such customization, limiting their naturalness and usability. In this work, we present the first open, instruction-following full-duplex conversational speech model that can be trained efficiently under typical academic resource constraints. By keeping the audio encoder frozen and finetuning only the language model, our model requires just 2,000 hours of data, without relying on large-scale pretraining or multi-stage optimization. The model can follow explicit instructions to control speaker voice, conversation topic, conversational behaviour (e.g., backchanneling and interruptions), and dialogue initiation. We propose a single-stage training protocol and systematically analyze design choices. Both the model and training code will be released to enable reproducible research on controllable full-duplex speech systems.

The field of Text-to-Speech has experienced huge improvements last years benefiting from deep learning techniques. Producing realistic speech becomes possible now. As a consequence, the research on the control of the expressiveness, allowing to generate speech in different styles or manners, has attracted increasing attention lately. Systems able to control style have been developed and show impressive results. However the control parameters often consist of latent variables and remain complex to interpret. In this paper, we analyze and compare different latent spaces and obtain an interpretation of their influence on expressive speech. This will enable the possibility to build controllable speech synthesis systems with an understandable behaviour.

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while it is generating responses. To overcome these limitations, we adapt existing LLMs to duplex models so that these LLMs can listen for users while generating output and dynamically adjust themselves to provide users with instant feedback. % such as in response to interruptions. Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to pseudo-simultaneously process these slices. Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses as well as covering typical feedback types in instantaneous interactions. Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. Our duplex model and dataset will be released.

In modern speech synthesis, paralinguistic information--such as a speaker's vocal timbre, emotional state, and dynamic prosody--plays a critical role in conveying nuance beyond mere semantics. Traditional Text-to-Speech (TTS) systems rely on fixed style labels or inserting a speech prompt to control these cues, which severely limits flexibility. Recent attempts seek to employ natural-language instructions to modulate paralinguistic features, substantially improving the generalization of instruction-driven TTS models. Although many TTS systems now support customized synthesis via textual description, their actual ability to interpret and execute complex instructions remains largely unexplored. In addition, there is still a shortage of high-quality benchmarks and automated evaluation metrics specifically designed for instruction-based TTS, which hinders accurate assessment and iterative optimization of these models. To address these limitations, we introduce InstructTTSEval, a benchmark for measuring the capability of complex natural-language style control. We introduce three tasks, namely Acoustic-Parameter Specification, Descriptive-Style Directive, and Role-Play, including English and Chinese subsets, each with 1k test cases (6k in total) paired with reference audio. We leverage Gemini as an automatic judge to assess their instruction-following abilities. Our evaluation of accessible instruction-following TTS systems highlights substantial room for further improvement. We anticipate that InstructTTSEval will drive progress toward more powerful, flexible, and accurate instruction-following TTS.

Controllable image captioning is an emerging multimodal topic that aims to describe the image with natural language following human purpose, e.g., looking at the specified regions or telling in a particular text style. State-of-the-art methods are trained on annotated pairs of input controls and output captions. However, the scarcity of such well-annotated multimodal data largely limits their usability and scalability for interactive AI systems. Leveraging unimodal instruction-following foundation models is a promising alternative that benefits from broader sources of data. In this paper, we present Caption AnyThing (CAT), a foundation model augmented image captioning framework supporting a wide range of multimodel controls: 1) visual controls, including points, boxes, and trajectories; 2) language controls, such as sentiment, length, language, and factuality. Powered by Segment Anything Model (SAM) and ChatGPT, we unify the visual and language prompts into a modularized framework, enabling the flexible combination between different controls. Extensive case studies demonstrate the user intention alignment capabilities of our framework, shedding light on effective user interaction modeling in vision-language applications. Our code is publicly available at https://github.com/ttengwang/Caption-Anything.

Conversational Speech Synthesis (CSS) aims to express a target utterance with the proper speaking style in a user-agent conversation setting. Existing CSS methods employ effective multi-modal context modeling techniques to achieve empathy understanding and expression. However, they often need to design complex network architectures and meticulously optimize the modules within them. In addition, due to the limitations of small-scale datasets containing scripted recording styles, they often fail to simulate real natural conversational styles. To address the above issues, we propose a novel generative expressive CSS system, termed GPT-Talker.We transform the multimodal information of the multi-turn dialogue history into discrete token sequences and seamlessly integrate them to form a comprehensive user-agent dialogue context. Leveraging the power of GPT, we predict the token sequence, that includes both semantic and style knowledge, of response for the agent. After that, the expressive conversational speech is synthesized by the conversation-enriched VITS to deliver feedback to the user.Furthermore, we propose a large-scale Natural CSS Dataset called NCSSD, that includes both naturally recorded conversational speech in improvised styles and dialogues extracted from TV shows. It encompasses both Chinese and English languages, with a total duration of 236 hours.We conducted comprehensive experiments on the reliability of the NCSSD and the effectiveness of our GPT-Talker. Both subjective and objective evaluations demonstrate that our model outperforms other state-of-the-art CSS systems significantly in terms of naturalness and expressiveness. The Code, Dataset, and Pre-trained Model are available at: https://github.com/AI-S2-Lab/GPT-Talker.

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval and generative approaches for generating a set of ranked responses. Such dialogue systems need to rely on a fallback mechanism to respond to out-of-domain or novel user queries which are not answerable within the scope of the dialog system. While, dialog systems today rely on static and unnatural responses like "I don't know the answer to that question" or "I'm not sure about that", we design a neural approach which generates responses which are contextually aware with the user query as well as say no to the user. Such customized responses provide paraphrasing ability and contextualization as well as improve the interaction with the user and reduce dialogue monotonicity. Our simple approach makes use of rules over dependency parses and a text-to-text transformer fine-tuned on synthetic data of question-response pairs generating highly relevant, grammatical as well as diverse questions. We perform automatic and manual evaluations to demonstrate the efficacy of the system.

We present Chirpy Cardinal, an open-domain social chatbot. Aiming to be both informative and conversational, our bot chats with users in an authentic, emotionally intelligent way. By integrating controlled neural generation with scaffolded, hand-written dialogue, we let both the user and bot take turns driving the conversation, producing an engaging and socially fluent experience. Deployed in the fourth iteration of the Alexa Prize Socialbot Grand Challenge, Chirpy Cardinal handled thousands of conversations per day, placing second out of nine bots with an average user rating of 3.58/5.

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

Spontaneous speech has many affective and pragmatic functions that are interesting and challenging to model in TTS. However, the presence of reduced articulation, fillers, repetitions, and other disfluencies in spontaneous speech make the text and acoustics less aligned than in read speech, which is problematic for attention-based TTS. We propose a TTS architecture that can rapidly learn to speak from small and irregular datasets, while also reproducing the diversity of expressive phenomena present in spontaneous speech. Specifically, we add utterance-level prosody control to an existing neural HMM-based TTS system which is capable of stable, monotonic alignments for spontaneous speech. We objectively evaluate control accuracy and perform perceptual tests that demonstrate that prosody control does not degrade synthesis quality. To exemplify the power of combining prosody control and ecologically valid data for reproducing intricate spontaneous speech phenomena, we evaluate the system's capability of synthesizing two types of creaky voice. Audio samples are available at https://www.speech.kth.se/tts-demos/prosodic-hmm/

The landscape for building conversational interfaces (chatbots) has witnessed a paradigm shift with recent developments in generative Artificial Intelligence (AI) based Large Language Models (LLMs), such as ChatGPT by OpenAI (GPT3.5 and GPT4), Google's Bard, Large Language Model Meta AI (LLaMA), among others. In this paper, we analyze capabilities and limitations of incorporating such models in conversational interfaces for the telecommunication domain, specifically for enterprise wireless products and services. Using Cradlepoint's publicly available data for our experiments, we present a comparative analysis of the responses from such models for multiple use-cases including domain adaptation for terminology and product taxonomy, context continuity, robustness to input perturbations and errors. We believe this evaluation would provide useful insights to data scientists engaged in building customized conversational interfaces for domain-specific requirements.

Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in this area recently, with voice assistant products entering our daily lives and chat bot systems becoming commonplace in customer service. At first glance there seems to be no shortage of options for dialogue systems. However, the frequently deployed dialogue systems today seem to all struggle with a critical weakness - they are hard to build and harder to maintain. At the core of the struggle is the need to script every single turn of interactions between the bot and the human user. This makes the dialogue systems more difficult to maintain as the tasks become more complex and more tasks are added to the system. In this paper, we propose Converse, a flexible tree-based modular task-oriented dialogue system. Converse uses an and-or tree structure to represent tasks and offers powerful multi-task dialogue management. Converse supports task dependency and task switching, which are unique features compared to other open-source dialogue frameworks. At the same time, Converse aims to make the bot building process easy and simple, for both professional and non-professional software developers. The code is available at https://github.com/salesforce/Converse.

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between these modes. To address this gap, we introduce TACT (TOD-And-Chitchat Transition), a dataset designed for transition-aware dialogue modeling that incorporates structurally diverse and integrated mode flows. TACT supports both user- and agent-driven mode switches, enabling robust modeling of complex conversational dynamics. To evaluate an agent's ability to initiate and recover from mode transitions, we propose two new metrics -- Switch and Recovery. Models trained on TACT outperform baselines in both intent detection and mode transition handling. Moreover, applying Direct Preference Optimization (DPO) to TACT-trained models yields additional gains, achieving 75.74\% joint mode-intent accuracy and a 70.1\% win rate against GPT-4o in human evaluation. These results demonstrate that pairing structurally diverse data with DPO enhances response quality and transition control, paving the way for more proactive and transition-aware conversational agents.

Achieving full-duplex communication in spoken dialogue systems (SDS) requires real-time coordination between listening, speaking, and thinking. This paper proposes a semantic voice activity detection (VAD) module as a dialogue manager (DM) to efficiently manage turn-taking in full-duplex SDS. Implemented as a lightweight (0.5B) LLM fine-tuned on full-duplex conversation data, the semantic VAD predicts four control tokens to regulate turn-switching and turn-keeping, distinguishing between intentional and unintentional barge-ins while detecting query completion for handling user pauses and hesitations. By processing input speech in short intervals, the semantic VAD enables real-time decision-making, while the core dialogue engine (CDE) is only activated for response generation, reducing computational overhead. This design allows independent DM optimization without retraining the CDE, balancing interaction accuracy and inference efficiency for scalable, next-generation full-duplex SDS.

Controlling speaking style in text-to-speech (TTS) systems has become a growing focus in both academia and industry. While many existing approaches rely on reference audio to guide style generation, such methods are often impractical due to privacy concerns and limited accessibility. More recently, large language models (LLMs) have been used to control speaking style through natural language prompts; however, their high computational cost, lack of interpretability, and sensitivity to prompt phrasing limit their applicability in real-time and resource-constrained environments. In this work, we propose ParaStyleTTS, a lightweight and interpretable TTS framework that enables expressive style control from text prompts alone. ParaStyleTTS features a novel two-level style adaptation architecture that separates prosodic and paralinguistic speech style modeling. It allows fine-grained and robust control over factors such as emotion, gender, and age. Unlike LLM-based methods, ParaStyleTTS maintains consistent style realization across varied prompt formulations and is well-suited for real-world applications, including on-device and low-resource deployment. Experimental results show that ParaStyleTTS generates high-quality speech with performance comparable to state-of-the-art LLM-based systems while being 30x faster, using 8x fewer parameters, and requiring 2.5x less CUDA memory. Moreover, ParaStyleTTS exhibits superior robustness and controllability over paralinguistic speaking styles, providing a practical and efficient solution for style-controllable text-to-speech generation. Demo can be found at https://parastyletts.github.io/ParaStyleTTS_Demo/. Code can be found at https://github.com/haoweilou/ParaStyleTTS.

The field of text-to-image (T2I) generation has made significant progress in recent years, largely driven by advancements in diffusion models. Linguistic control enables effective content creation, but struggles with fine-grained control over image generation. This challenge has been explored, to a great extent, by incorporating additional user-supplied spatial conditions, such as depth maps and edge maps, into pre-trained T2I models through extra encoding. However, multi-control image synthesis still faces several challenges. Specifically, current approaches are limited in handling free combinations of diverse input control signals, overlook the complex relationships among multiple spatial conditions, and often fail to maintain semantic alignment with provided textual prompts. This can lead to suboptimal user experiences. To address these challenges, we propose AnyControl, a multi-control image synthesis framework that supports arbitrary combinations of diverse control signals. AnyControl develops a novel Multi-Control Encoder that extracts a unified multi-modal embedding to guide the generation process. This approach enables a holistic understanding of user inputs, and produces high-quality, faithful results under versatile control signals, as demonstrated by extensive quantitative and qualitative evaluations. Our project page is available in https://any-control.github.io.

We propose controlled decoding (CD), a novel off-policy reinforcement learning method to control the autoregressive generation from language models towards high reward outcomes. CD solves an off-policy reinforcement learning problem through a value function for the reward, which we call a prefix scorer. The prefix scorer is used at inference time to steer the generation towards higher reward outcomes. We show that the prefix scorer may be trained on (possibly) off-policy data to predict the expected reward when decoding is continued from a partially decoded response. We empirically demonstrate that CD is effective as a control mechanism on Reddit conversations corpus. We also show that the modularity of the design of CD makes it possible to control for multiple rewards, effectively solving a multi-objective reinforcement learning problem with no additional complexity. Finally, we show that CD can be applied in a novel blockwise fashion at inference-time, again without the need for any training-time changes, essentially bridging the gap between the popular best-of-K strategy and token-level reinforcement learning. This makes CD a promising approach for alignment of language models.

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the Taskmaster-1 dataset which includes 13,215 task-based dialogs comprising six domains. Two procedures were used to create this collection, each with unique advantages. The first involves a two-person, spoken "Wizard of Oz" (WOz) approach in which trained agents and crowdsourced workers interact to complete the task while the second is "self-dialog" in which crowdsourced workers write the entire dialog themselves. We do not restrict the workers to detailed scripts or to a small knowledge base and hence we observe that our dataset contains more realistic and diverse conversations in comparison to existing datasets. We offer several baseline models including state of the art neural seq2seq architectures with benchmark performance as well as qualitative human evaluations. Dialogs are labeled with API calls and arguments, a simple and cost effective approach which avoids the requirement of complex annotation schema. The layer of abstraction between the dialog model and the service provider API allows for a given model to interact with multiple services that provide similar functionally. Finally, the dataset will evoke interest in written vs. spoken language, discourse patterns, error handling and other linguistic phenomena related to dialog system research, development and design.

The computational and energy costs of Large Language Models (LLMs) have increased exponentially driven by the growing model sizes and the massive adoption of LLMs by hundreds of millions of users. The unit cost of an LLM is the computation of a token. Therefore, the tokenizer plays an important role in the efficiency of a model, and they are carefully optimized to minimize the number of tokens for the text in their training corpus. One of the most popular applications of LLMs are chatbots that interact with users. A key observation is that, for those chatbots, what is important is the performance of the tokenizer in the user text input and the chatbot responses. Those are most likely different from the text in the training corpus. So, a question that immediately arises is whether there is a potential benefit in optimizing tokenizers for chatbot conversations. In this paper, this idea is explored for different tokenizers by using a publicly available corpus of chatbot conversations to redesign their vocabularies and evaluate their performance in this domain. The results show that conversation-optimized tokenizers consistently reduce the number of tokens in chatbot dialogues, which can lead to meaningful energy savings, in the range of 5% to 10% while having minimal or even slightly positive impact on tokenization efficiency for the original training corpus.

In this paper, we propose a novel framework to control voice style in prompt-based, controllable text-to-speech systems by leveraging textual personas as voice style prompts. We present two persona rewriting strategies to transform generic persona descriptions into speech-oriented prompts, enabling fine-grained manipulation of prosodic attributes such as pitch, emotion, and speaking rate. Experimental results demonstrate that our methods enhance the naturalness, clarity, and consistency of synthesized speech. Finally, we analyze implicit social biases introduced by LLM-based rewriting, with a focus on gender. We underscore voice style as a crucial factor for persona-driven AI dialogue systems.

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of individual dialog components, there is a lack of comprehensive empirical study on how different components contribute to the overall performance of a dialog system. In this paper, we perform a system-wise evaluation and present an empirical analysis on different types of dialog systems which are composed of different modules in different settings. Our results show that (1) a pipeline dialog system trained using fine-grained supervision signals at different component levels often obtains better performance than the systems that use joint or end-to-end models trained on coarse-grained labels, (2) component-wise, single-turn evaluation results are not always consistent with the overall performance of a dialog system, and (3) despite the discrepancy between simulators and human users, simulated evaluation is still a valid alternative to the costly human evaluation especially in the early stage of development.

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

Despite a surge collection of XAI methods, users still struggle to obtain required AI explanations. Previous research suggests chatbots as dynamic solutions, but the effective design of conversational XAI agents for practical human needs remains under-explored. This paper focuses on Conversational XAI for AI-assisted scientific writing tasks. Drawing from human linguistic theories and formative studies, we identify four design rationales: "multifaceted", "controllability", "mix-initiative", "context-aware drill-down". We incorporate them into an interactive prototype, ConvXAI, which facilitates heterogeneous AI explanations for scientific writing through dialogue. In two studies with 21 users, ConvXAI outperforms a GUI-based baseline on improving human-perceived understanding and writing improvement. The paper further discusses the practical human usage patterns in interacting with ConvXAI for scientific co-writing.

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding capabilities, engineering them to reliably execute complex business workflows remains challenging. The proposed CR framework enables the development of Conversation Agentic Systems (CAS) through natural language specifications, embedding task-oriented logic within LLM prompts. This approach provides a systematic methodology for designing and implementing complex conversational workflows while maintaining behavioral consistency. We demonstrate the framework's effectiveness through two proof-of-concept implementations: a Train Ticket Booking System and an Interactive Troubleshooting Copilot. These case studies validate CR's capability to encode sophisticated behavioral patterns and decision logic while preserving natural conversational flexibility. Results show that CR enables domain experts to design conversational workflows in natural language while leveraging custom functions (tools) developed by software engineers, creating an efficient division of responsibilities where developers focus on core API implementation and domain experts handle conversation design. While the framework shows promise in accessibility and adaptability, we identify key challenges including computational overhead, non-deterministic behavior, and domain-specific logic optimization. Future research directions include CR evaluation methods based on prompt engineering frameworks driven by goal-oriented grading criteria, improving scalability for complex multi-agent interactions, and enhancing system robustness to address the identified limitations across diverse business applications.

This technical paper introduces a chatting robot system that utilizes recent advancements in large-scale language models (LLMs) such as GPT-3 and ChatGPT. The system is integrated with a co-speech gesture generation system, which selects appropriate gestures based on the conceptual meaning of speech. Our motivation is to explore ways of utilizing the recent progress in LLMs for practical robotic applications, which benefits the development of both chatbots and LLMs. Specifically, it enables the development of highly responsive chatbot systems by leveraging LLMs and adds visual effects to the user interface of LLMs as an additional value. The source code for the system is available on GitHub for our in-house robot (https://github.com/microsoft/LabanotationSuite/tree/master/MSRAbotChatSimulation) and GitHub for Toyota HSR (https://github.com/microsoft/GPT-Enabled-HSR-CoSpeechGestures).

The advent of large language models (LLMs) has made it possible to generate natural written dialogues between two agents. However, generating human-like spoken dialogues from these written dialogues remains challenging. Spoken dialogues have several unique characteristics: they frequently include backchannels and laughter, and the smoothness of turn-taking significantly influences the fluidity of conversation. This study proposes CHATS - CHatty Agents Text-to-Speech - a discrete token-based system designed to generate spoken dialogues based on written dialogues. Our system can generate speech for both the speaker side and the listener side simultaneously, using only the transcription from the speaker side, which eliminates the need for transcriptions of backchannels or laughter. Moreover, CHATS facilitates natural turn-taking; it determines the appropriate duration of silence after each utterance in the absence of overlap, and it initiates the generation of overlapping speech based on the phoneme sequence of the next utterance in case of overlap. Experimental evaluations indicate that CHATS outperforms the text-to-speech baseline, producing spoken dialogues that are more interactive and fluid while retaining clarity and intelligibility.

Large language models handle single-turn generation well, but multi-turn interactions still require the model to reconstruct user intent and task state from an expanding token history because internal representations do not persist across turns. This token-first paradigm leads to drift, inconsistent reasoning modes, and growing prompts as conversations deepen. We propose CORE, a concept-first interaction layer that improves multi-turn stability without modifying model weights. CORE combines a small library of universal cognitive operators with a persistent Local Concept - a compact semantic state capturing the task, constraints, preferences, and intermediate results. Each model call receives only this concept state, the user's latest instruction, and the selected operator, eliminating the need to replay full history. A preliminary prototype simulating CORE's behavior shows about 42% reduction in cumulative prompt tokens, though this number reflects prototype conditions and should not be interpreted as a real-world performance estimate. CORE offers a model-agnostic mechanism that separates conceptual reasoning from language generation, suggesting a scalable direction for more stable multi-turn systems.

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users, which was over-simplified. In comparison, multi-turn ES conversation systems can provide ES more effectively, but face several new technical challenges, including: (1) how to adopt appropriate support strategies to achieve the long-term dialogue goal of comforting the user's emotion; (2) how to dynamically model the user's state. In this paper, we propose a novel system MultiESC to address these issues. For strategy planning, drawing inspiration from the A* search algorithm, we propose lookahead heuristics to estimate the future user feedback after using particular strategies, which helps to select strategies that can lead to the best long-term effects. For user state modeling, MultiESC focuses on capturing users' subtle emotional expressions and understanding their emotion causes. Extensive experiments show that MultiESC significantly outperforms competitive baselines in both dialogue generation and strategy planning. Our codes are available at https://github.com/lwgkzl/MultiESC.

People employ expressive behaviors to effectively communicate and coordinate their actions with others, such as nodding to acknowledge a person glancing at them or saying "excuse me" to pass people in a busy corridor. We would like robots to also demonstrate expressive behaviors in human-robot interaction. Prior work proposes rule-based methods that struggle to scale to new communication modalities or social situations, while data-driven methods require specialized datasets for each social situation the robot is used in. We propose to leverage the rich social context available from large language models (LLMs) and their ability to generate motion based on instructions or user preferences, to generate expressive robot motion that is adaptable and composable, building upon each other. Our approach utilizes few-shot chain-of-thought prompting to translate human language instructions into parametrized control code using the robot's available and learned skills. Through user studies and simulation experiments, we demonstrate that our approach produces behaviors that users found to be competent and easy to understand. Supplementary material can be found at https://generative-expressive-motion.github.io/.

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs themselves, escape this limitation. But the encouraging success recently obtained in chit-chat dialog may not carry over to goal-oriented settings. This paper proposes a testbed to break down the strengths and shortcomings of end-to-end dialog systems in goal-oriented applications. Set in the context of restaurant reservation, our tasks require manipulating sentences and symbols, so as to properly conduct conversations, issue API calls and use the outputs of such calls. We show that an end-to-end dialog system based on Memory Networks can reach promising, yet imperfect, performance and learn to perform non-trivial operations. We confirm those results by comparing our system to a hand-crafted slot-filling baseline on data from the second Dialog State Tracking Challenge (Henderson et al., 2014a). We show similar result patterns on data extracted from an online concierge service.

This paper demonstrates how OpenAI's ChatGPT can be used in a few-shot setting to convert natural language instructions into a sequence of executable robot actions. The paper proposes easy-to-customize input prompts for ChatGPT that meet common requirements in practical applications, such as easy integration with robot execution systems and applicability to various environments while minimizing the impact of ChatGPT's token limit. The prompts encourage ChatGPT to output a sequence of predefined robot actions, represent the operating environment in a formalized style, and infer the updated state of the operating environment. Experiments confirmed that the proposed prompts enable ChatGPT to act according to requirements in various environments, and users can adjust ChatGPT's output with natural language feedback for safe and robust operation. The proposed prompts and source code are open-source and publicly available at https://github.com/microsoft/ChatGPT-Robot-Manipulation-Prompts

Large Language Models (LLMs) are increasingly used in production systems, powering applications such as chatbots, summarization, and question answering. Despite their success, controlling the length of their response remains a significant challenge, particularly for tasks requiring structured outputs or specific levels of detail. In this work, we propose a method to adapt pre-trained decoder-only LLMs for precise control of response length. Our approach incorporates a secondary length-difference positional encoding (LDPE) into the input embeddings, which counts down to a user-set response termination length. Fine-tuning with LDPE allows the model to learn to terminate responses coherently at the desired length, achieving mean token errors of less than 3 tokens. We also introduce Max New Tokens++, an extension that enables flexible upper-bound length control, rather than an exact target. Experimental results on tasks such as question answering and document summarization demonstrate that our method enables precise length control without compromising response quality.

Effective interlocutors account for the uncertain goals, beliefs, and emotions of others. But even the best human conversationalist cannot perfectly anticipate the trajectory of a dialogue. How well can language models represent inherent uncertainty in conversations? We propose FortUne Dial, an expansion of the long-standing "conversation forecasting" task: instead of just accuracy, evaluation is conducted with uncertainty-aware metrics, effectively enabling abstention on individual instances. We study two ways in which language models potentially represent outcome uncertainty (internally, using scores and directly, using tokens) and propose fine-tuning strategies to improve calibration of both representations. Experiments on eight difficult negotiation corpora demonstrate that our proposed fine-tuning strategies (a traditional supervision strategy and an off-policy reinforcement learning strategy) can calibrate smaller open-source models to compete with pre-trained models 10x their size.

Stuttering is a speech disorder where the natural flow of speech is interrupted by blocks, repetitions or prolongations of syllables, words and phrases. The majority of existing automatic speech recognition (ASR) interfaces perform poorly on utterances with stutter, mainly due to lack of matched training data. Synthesis of speech with stutter thus presents an opportunity to improve ASR for this type of speech. We describe Stutter-TTS, an end-to-end neural text-to-speech model capable of synthesizing diverse types of stuttering utterances. We develop a simple, yet effective prosody-control strategy whereby additional tokens are introduced into source text during training to represent specific stuttering characteristics. By choosing the position of the stutter tokens, Stutter-TTS allows word-level control of where stuttering occurs in the synthesized utterance. We are able to synthesize stutter events with high accuracy (F1-scores between 0.63 and 0.84, depending on stutter type). By fine-tuning an ASR model on synthetic stuttered speech we are able to reduce word error by 5.7% relative on stuttered utterances, with only minor (<0.2% relative) degradation for fluent utterances.

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as collecting self-report data from users. We explore what design factors of prompts can help steer chatbots to talk naturally and collect data reliably. To this aim, we formulated four prompt designs with different structures and personas. Through an online study (N = 48) where participants conversed with chatbots driven by different designs of prompts, we assessed how prompt designs and conversation topics affected the conversation flows and users' perceptions of chatbots. Our chatbots covered 79% of the desired information slots during conversations, and the designs of prompts and topics significantly influenced the conversation flows and the data collection performance. We discuss the opportunities and challenges of building chatbots with LLMs.

This study investigates language models' generative capabilities in tool-use dialogs. We categorize the models' outputs in tool-use dialogs into four distinct types: Tool Call, Answer Completion, Slot Question, and Relevance Detection, which serve as aspects for evaluation. We introduce FunctionChat-Bench, comprising 700 evaluation items and automated assessment programs. Using this benchmark, we evaluate several language models that support function calling. Our findings indicate that while language models may exhibit high accuracy in single-turn Tool Call scenarios, this does not necessarily translate to superior generative performance in multi-turn environments. We argue that the capabilities required for function calling extend beyond generating tool call messages; they must also effectively generate conversational messages that engage the user.

Instruction-guided text-to-speech (ITTS) enables users to control speech generation through natural language prompts, offering a more intuitive interface than traditional TTS. However, the alignment between user style instructions and listener perception remains largely unexplored. This work first presents a perceptual analysis of ITTS controllability across two expressive dimensions (adverbs of degree and graded emotion intensity) and collects human ratings on speaker age and word-level emphasis attributes. To comprehensively reveal the instruction-perception gap, we provide a data collection with large-scale human evaluations, named Expressive VOice Control (E-VOC) corpus. Furthermore, we reveal that (1) gpt-4o-mini-tts is the most reliable ITTS model with great alignment between instruction and generated utterances across acoustic dimensions. (2) The 5 analyzed ITTS systems tend to generate Adult voices even when the instructions ask to use child or Elderly voices. (3) Fine-grained control remains a major challenge, indicating that most ITTS systems have substantial room for improvement in interpreting slightly different attribute instructions.

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations take place under uncontrolled conditions and are subject to contextual factors that influence the expression of emotions. In this paper, we present our approach to constructing a large-scale reallife dataset (CusEmo) for continuous SER in customer service call center conversations. We adopted the dimensional emotion annotation approach to capture the subtlety, complexity, and continuity of emotions in real-life call center conversations, while annotating contextual information. The study also addresses the challenges encountered during the application of the End-to-End (E2E) SER system to the dataset, including determining the appropriate label sampling rate and input segment length, as well as integrating contextual information (interlocutor's gender and empathy level) with different weights using multitask learning. The result shows that incorporating the empathy level information improved the model's performance.

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an unprecedented ability to converse naturally and incorporate world knowledge and common-sense reasoning into language understanding, unlocking the potential of this paradigm. However, effectively leveraging LLMs within a CRS introduces new technical challenges, including properly understanding and controlling a complex conversation and retrieving from external sources of information. These issues are exacerbated by a large, evolving item corpus and a lack of conversational data for training. In this paper, we provide a roadmap for building an end-to-end large-scale CRS using LLMs. In particular, we propose new implementations for user preference understanding, flexible dialogue management and explainable recommendations as part of an integrated architecture powered by LLMs. For improved personalization, we describe how an LLM can consume interpretable natural language user profiles and use them to modulate session-level context. To overcome conversational data limitations in the absence of an existing production CRS, we propose techniques for building a controllable LLM-based user simulator to generate synthetic conversations. As a proof of concept we introduce RecLLM, a large-scale CRS for YouTube videos built on LaMDA, and demonstrate its fluency and diverse functionality through some illustrative example conversations.

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds of systems requires two important characteristics:1) automatic evaluation mechanisms that show high correlations with human judgements across multiple dialogue evaluation aspects (with explainable features for providing constructive and explicit feedback on the quality of generative models' responses for quick development and deployment)and 2) mechanisms that can help to control chatbot responses,while avoiding toxicity and employing intelligent ways to handle toxic user comments and keeping interaction flow and engagement. This track at the 10th Dialogue System Technology Challenge (DSTC10) is part of the ongoing effort to promote scalable and toxic-free ODS. This paper describes the datasets and baselines provided to participants, as well as submission evaluation results for each of the two proposed subtasks.

Creating interactive scenes often involves complex programming tasks. Although large language models (LLMs) like ChatGPT can generate code from natural language, their output is often error-prone, particularly when scripting interactions among multiple elements. The linear conversational structure limits the editing of individual elements, and lacking graphical and precise control complicates visual integration. To address these issues, we integrate an element-level modularization technique that processes textual descriptions for individual elements through separate LLM modules, with a central module managing interactions among elements. This modular approach allows for refining each element independently. We design a graphical user interface, MoGraphGPT , which combines modular LLMs with enhanced graphical control to generate codes for 2D interactive scenes. It enables direct integration of graphical information and offers quick, precise control through automatically generated sliders. Our comparative evaluation against an AI coding tool, Cursor Composer, as the baseline system and a usability study show MoGraphGPT significantly improves easiness, controllability, and refinement in creating complex 2D interactive scenes with multiple visual elements in a coding-free manner.

In recent years, there has been growing interest in representing speech with discrete tokens, which serve as pseudo-text for speech language models (speechLMs) and as efficient intermediate representations for downstream tasks. These tokens are typically categorized as acoustic and phonetic tokens: the former holds detailed acoustic information for reconstruction while the latter mainly captures linguistic content. In human speech communication, however, unnecessary acoustic details such as speaker information are abstracted, while both linguistic and prosodic information are utilized for speech comprehension and production. Given this, neither type of token seems an ideal representation for tasks sensitive to prosody, such as speechLMs. In this study, we propose the Phonological Tokenizer, a method that fine-tunes phonetic tokens via differentiable k-means with a multi-task objective of ASR and speech resynthesis. Experimental validation on diverse tasks confirms that our tokens retain phonological (both linguistic and prosodic) information while appropriately discarding speaker identity.

Applications that could benefit from automatic understanding of human-human conversations often come with challenges associated with private information in real-world data such as call center or clinical conversations. Working with protected data also increases costs of annotation, which limits technology development. To address these challenges, we propose DIALGEN, a human-in-the-loop semi-automated dialogue generation framework. DIALGEN uses a language model (ChatGPT) that can follow schema and style specifications to produce fluent conversational text, generating a complex conversation through iteratively generating subdialogues and using human feedback to correct inconsistencies or redirect the flow. In experiments on structured summarization of agent-client information gathering calls, framed as dialogue state tracking, we show that DIALGEN data enables significant improvement in model performance.

Controllable text generation systems often leverage control codes to direct various properties of the output like style and length. Inspired by recent work on causal inference for NLP, this paper reveals a previously overlooked flaw in these control code-based conditional text generation algorithms. Spurious correlations in the training data can lead models to incorrectly rely on parts of the input other than the control code for attribute selection, significantly undermining downstream generation quality and controllability. We demonstrate the severity of this issue with a series of case studies and then propose two simple techniques to reduce these correlations in training sets. The first technique is based on resampling the data according to an example's propensity towards each linguistic attribute (IPS). The second produces multiple counterfactual versions of each example and then uses an additional feedback mechanism to remove noisy examples (feedback aware self-training, FAST). We evaluate on 3 tasks -- news headline, meta review, and search ads generation -- and demonstrate that FAST can significantly improve the controllability and language quality of generated outputs when compared to state-of-the-art controllable text generation approaches.

A wave of new task-based virtual assistants has been fueled by increasingly powerful large language models, such as GPT-4. These conversational agents can be customized to serve customer-specific use cases, but ensuring that agent-generated text conforms to designer-specified rules included in prompt instructions alone is challenging. Therefore, chatbot designers often use another model, called a guardrail model, to verify that the agent output aligns with their rules and constraints. We explore using a distillation approach to guardrail models to monitor the output of the first model using training data from GPT-4. We find two crucial steps to our CONSCENDI process: scenario-augmented generation and contrastive training examples. When generating conversational data, we generate a set of rule-breaking scenarios, which enumerate a diverse set of high-level ways a rule can be violated. This scenario-guided approach produces a diverse training set of rule-violating conversations, and it provides chatbot designers greater control over the classification process. We also prompt GPT-4 to also generate contrastive examples by altering conversations with violations into acceptable conversations. This set of borderline, contrastive examples enables the distilled model to learn finer-grained distinctions between what is acceptable and what is not. We find that CONSCENDI results in guardrail models that improve over baselines.

Certain forms of linguistic annotation, like part of speech and semantic tagging, can be automated with high accuracy. However, manual annotation is still necessary for complex pragmatic and discursive features that lack a direct mapping to lexical forms. This manual process is time-consuming and error-prone, limiting the scalability of function-to-form approaches in corpus linguistics. To address this, our study explores automating pragma-discursive corpus annotation using large language models (LLMs). We compare ChatGPT, the Bing chatbot, and a human coder in annotating apology components in English based on the local grammar framework. We find that the Bing chatbot outperformed ChatGPT, with accuracy approaching that of a human coder. These results suggest that AI can be successfully deployed to aid pragma-discursive corpus annotation, making the process more efficient and scalable. Keywords: linguistic annotation, function-to-form approaches, large language models, local grammar analysis, Bing chatbot, ChatGPT

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for users and a conversation module to generate appropriate responses. To develop an effective CRS, it is essential to seamlessly integrate the two modules. Existing works either design semantic alignment strategies, or share knowledge resources and representations between the two modules. However, these approaches still rely on different architectures or techniques to develop the two modules, making it difficult for effective module integration. To address this problem, we propose a unified CRS model named UniCRS based on knowledge-enhanced prompt learning. Our approach unifies the recommendation and conversation subtasks into the prompt learning paradigm, and utilizes knowledge-enhanced prompts based on a fixed pre-trained language model (PLM) to fulfill both subtasks in a unified approach. In the prompt design, we include fused knowledge representations, task-specific soft tokens, and the dialogue context, which can provide sufficient contextual information to adapt the PLM for the CRS task. Besides, for the recommendation subtask, we also incorporate the generated response template as an important part of the prompt, to enhance the information interaction between the two subtasks. Extensive experiments on two public CRS datasets have demonstrated the effectiveness of our approach.

Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world service data is difficult to access and annotate. To address this, we introduce the task of Customer Support Conversation (CSC), aimed at training customer service agents to respond using well-defined support strategies. We propose a structured CSC framework grounded in COPC guidelines, defining five conversational stages and twelve strategies to guide high-quality interactions. Based on this, we construct CSConv, an evaluation dataset of 1,855 real-world customer-agent conversations rewritten using LLMs to reflect deliberate strategy use, and annotated accordingly. Additionally, we develop a role-playing approach that simulates strategy-rich conversations using LLM-powered roles aligned with the CSC framework, resulting in the training dataset RoleCS. Experiments show that fine-tuning strong LLMs on RoleCS significantly improves their ability to generate high-quality, strategy-aligned responses on CSConv. Human evaluations further confirm gains in problem resolution. All code and data will be made publicly available at https://github.com/aliyun/qwen-dianjin.

Conversational Product Search (CPS) is confined to simulated conversations due to the lack of real-world CPS datasets that reflect human-like language. Additionally, current conversational datasets are limited to support cross-market and multi-lingual usage. In this paper, we introduce a new CPS data collection protocol and present PSCon, a novel CPS dataset designed to assist product search via human-like conversations. The dataset is constructed using a coached human-to-human data collection protocol and supports two languages and dual markets. Also, the dataset enables thorough exploration of six subtasks of CPS: user intent detection, keyword extraction, system action prediction, question selection, item ranking, and response generation. Furthermore, we also offer an analysis of the dataset and propose a benchmark model on the proposed CPS dataset.

Full-Duplex Speech-to-Speech Large Language Models (LLMs) are foundational to natural human-computer interaction, enabling real-time spoken dialogue systems. However, benchmarking and modeling these models remains a fundamental challenge. We introduce FLEXI, the first benchmark for full-duplex LLM-human spoken interaction that explicitly incorporates model interruption in emergency scenarios. FLEXI systematically evaluates the latency, quality, and conversational effectiveness of real-time dialogue through six diverse human-LLM interaction scenarios, revealing significant gaps between open source and commercial models in emergency awareness, turn terminating, and interaction latency. Finally, we suggest that next token-pair prediction offers a promising path toward achieving truly seamless and human-like full-duplex interaction.

While recent advances in Text-to-Speech (TTS) technology produce natural and expressive speech, they lack the option for users to select emotion and control intensity. We propose EmoKnob, a framework that allows fine-grained emotion control in speech synthesis with few-shot demonstrative samples of arbitrary emotion. Our framework leverages the expressive speaker representation space made possible by recent advances in foundation voice cloning models. Based on the few-shot capability of our emotion control framework, we propose two methods to apply emotion control on emotions described by open-ended text, enabling an intuitive interface for controlling a diverse array of nuanced emotions. To facilitate a more systematic emotional speech synthesis field, we introduce a set of evaluation metrics designed to rigorously assess the faithfulness and recognizability of emotion control frameworks. Through objective and subjective evaluations, we show that our emotion control framework effectively embeds emotions into speech and surpasses emotion expressiveness of commercial TTS services.

Conversational Speech Synthesis (CSS) aims to align synthesized speech with the emotional and stylistic context of user-agent interactions to achieve empathy. Current generative CSS models face interpretability limitations due to insufficient emotional perception and redundant discrete speech coding. To address the above issues, we present Chain-Talker, a three-stage framework mimicking human cognition: Emotion Understanding derives context-aware emotion descriptors from dialogue history; Semantic Understanding generates compact semantic codes via serialized prediction; and Empathetic Rendering synthesizes expressive speech by integrating both components. To support emotion modeling, we develop CSS-EmCap, an LLM-driven automated pipeline for generating precise conversational speech emotion captions. Experiments on three benchmark datasets demonstrate that Chain-Talker produces more expressive and empathetic speech than existing methods, with CSS-EmCap contributing to reliable emotion modeling. The code and demos are available at: https://github.com/AI-S2-Lab/Chain-Talker.

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of mental health. We crowdsource large-scale users' posts from six major social media platforms to examine how people discuss their interactions with LLM chatbots across different mental health conditions. Through an LLM-assisted pipeline grounded in Value-Sensitive Design (VSD), we mapped the relationships across user-reported sentiments, mental health conditions, perspectives, and values. Our results reveal that the use of LLM chatbots is condition-specific. Users with neurodivergent conditions (e.g., ADHD, ASD) report strong positive sentiments and instrumental or appraisal support, whereas higher-risk disorders (e.g., schizophrenia, bipolar disorder) show more negative sentiments. We further uncover how user perspectives co-occur with underlying values, such as identity, autonomy, and privacy. Finally, we discuss shifting from "one-size-fits-all" chatbot design toward condition-specific, value-sensitive LLM design.

While academic research typically treats Large Language Models (LLM) as generic text generators, they are distinct commercial products with unique interfaces and capabilities that fundamentally shape user behavior. Current datasets obscure this reality by collecting text-only data through uniform interfaces that fail to capture authentic chatbot usage. To address this limitation, we present ShareChat, a large-scale corpus of 142,808 conversations (660,293 turns) sourced directly from publicly shared URLs on ChatGPT, Perplexity, Grok, Gemini, and Claude. ShareChat distinguishes itself by preserving native platform affordances, such as citations and thinking traces, across a diverse collection covering 101 languages and the period from April 2023 to October 2025. Furthermore, ShareChat offers substantially longer context windows and greater interaction depth than prior datasets. To illustrate the dataset's breadth, we present three case studies: a completeness analysis of intent satisfaction, a citation study of model grounding, and a temporal analysis of engagement rhythms. This work provides the community with a vital and timely resource for understanding authentic user-LLM chatbot interactions in the wild. The dataset will be publicly available.

CleanS2S is a framework for human-like speech-to-speech interaction that advances conversational AI through single-file implementation and proactive dialogue capabilities. Our system integrates automatic speech recognition, large language models, and text-to-speech synthesis into a unified pipeline with real-time interruption handling, achieving low transition latency through full-duplex websocket connections and non-blocking I/O. Beyond conventional chatbot paradigms, we pioneer a proactive interaction mechanism, which combines memory systems with Subjective Action Judgement module, enabling five human-like response strategies: interruption, refusal, deflection, silence, and standard response. The memory module dynamically aggregates historical, and contextual data to inform interaction decisions. This approach breaks the rigid turn-based convention by allowing system-initiated dialog control and context-aware response selection. And we propose Action Judgement SFT that assesses input streams for responses strategies. The framework's single-file implementation with atomic configurations offers researchers unprecedented transparency and extensibility for interaction agents. The code of CleanS2S is released at \https://github.com/opendilab/CleanS2S.

There are many settings where it is useful to predict and explain the success or failure of a dialogue. Circumplex theory from psychology models the social orientations (e.g., Warm-Agreeable, Arrogant-Calculating) of conversation participants and can be used to predict and explain the outcome of social interactions. Our work is novel in its systematic application of social orientation tags to modeling conversation outcomes. In this paper, we introduce a new data set of dialogue utterances machine-labeled with social orientation tags. We show that social orientation tags improve task performance, especially in low-resource settings, on both English and Chinese language benchmarks. We also demonstrate how social orientation tags help explain the outcomes of social interactions when used in neural models. Based on these results showing the utility of social orientation tags for dialogue outcome prediction tasks, we release our data sets, code, and models that are fine-tuned to predict social orientation tags on dialogue utterances.

The growing prevalence of conversational voice interfaces, powered by developments in both speech and language technologies, raises important questions about their influence on human communication. While written communication can signal identity through lexical and stylistic choices, voice-based interactions inherently amplify socioindexical elements - such as accent, intonation, and speech style - which more prominently convey social identity and group affiliation. There is evidence that even passive media such as television is likely to influence the audience's linguistic patterns. Unlike passive media, conversational AI is interactive, creating a more immersive and reciprocal dynamic that holds a greater potential to impact how individuals speak in everyday interactions. Such heightened influence can be expected to arise from phenomena such as acoustic-prosodic entrainment and linguistic accommodation, which occur naturally during interaction and enable users to adapt their speech patterns in response to the system. While this phenomenon is still emerging, its potential societal impact could provide organisations, movements, and brands with a subtle yet powerful avenue for shaping and controlling public perception and social identity. We argue that the socioindexical influence of AI-generated speech warrants attention and should become a focus of interdisciplinary research, leveraging new and existing methodologies and technologies to better understand its implications.

In Natural Language Processing (NLP), Large Language Models (LLMs) have demonstrated high text generation quality. However, in real-world applications, LLMs must meet increasingly complex requirements. Beyond avoiding misleading or inappropriate content, LLMs are also expected to cater to specific user needs, such as imitating particular writing styles or generating text with poetic richness. These varied demands have driven the development of Controllable Text Generation (CTG) techniques, which ensure that outputs adhere to predefined control conditions--such as safety, sentiment, thematic consistency, and linguistic style--while maintaining high standards of helpfulness, fluency, and diversity. This paper systematically reviews the latest advancements in CTG for LLMs, offering a comprehensive definition of its core concepts and clarifying the requirements for control conditions and text quality. We categorize CTG tasks into two primary types: content control and attribute control. The key methods are discussed, including model retraining, fine-tuning, reinforcement learning, prompt engineering, latent space manipulation, and decoding-time intervention. We analyze each method's characteristics, advantages, and limitations, providing nuanced insights for achieving generation control. Additionally, we review CTG evaluation methods, summarize its applications across domains, and address key challenges in current research, including reduced fluency and practicality. We also propose several appeals, such as placing greater emphasis on real-world applications in future research. This paper aims to offer valuable guidance to researchers and developers in the field. Our reference list and Chinese version are open-sourced at https://github.com/IAAR-Shanghai/CTGSurvey.

Aligning large language models (LLMs) with human preferences is essential for safe and useful LLMs. Previous works mainly adopt reinforcement learning (RLHF) and direct preference optimization (DPO) with human feedback for alignment. Nevertheless, they have certain drawbacks. One such limitation is that they can only align models with one preference at the training time (e.g., they cannot learn to generate concise responses when the preference data prefers detailed responses), or have certain constraints for the data format (e.g., DPO only supports pairwise preference data). To this end, prior works incorporate controllable generations for alignment to make language models learn multiple preferences and provide outputs with different preferences during inference if asked. Controllable generation also offers more flexibility with regard to data format (e.g., it supports pointwise preference data). Specifically, it uses different control tokens for different preferences during training and inference, making LLMs behave differently when required. Current controllable generation methods either use a special token or hand-crafted prompts as control tokens, and optimize them together with LLMs. As control tokens are typically much lighter than LLMs, this optimization strategy may not effectively optimize control tokens. To this end, we first use parameter-efficient tuning (e.g., prompting tuning and low-rank adaptation) to optimize control tokens and then fine-tune models for controllable generations, similar to prior works. Our approach, alignMEnt with parameter-Efficient Tuning (MEET), improves the quality of control tokens, thus improving controllable generation quality consistently by an apparent margin on two well-recognized datasets compared with prior works.

In this work, we propose "global style tokens" (GSTs), a bank of embeddings that are jointly trained within Tacotron, a state-of-the-art end-to-end speech synthesis system. The embeddings are trained with no explicit labels, yet learn to model a large range of acoustic expressiveness. GSTs lead to a rich set of significant results. The soft interpretable "labels" they generate can be used to control synthesis in novel ways, such as varying speed and speaking style - independently of the text content. They can also be used for style transfer, replicating the speaking style of a single audio clip across an entire long-form text corpus. When trained on noisy, unlabeled found data, GSTs learn to factorize noise and speaker identity, providing a path towards highly scalable but robust speech synthesis.

In the era of large language models (LLMs), a vast amount of conversation logs will be accumulated thanks to the rapid development trend of language UI. Conversation Analysis (CA) strives to uncover and analyze critical information from conversation data, streamlining manual processes and supporting business insights and decision-making. The need for CA to extract actionable insights and drive empowerment is becoming increasingly prominent and attracting widespread attention. However, the lack of a clear scope for CA leads to a dispersion of various techniques, making it difficult to form a systematic technical synergy to empower business applications. In this paper, we perform a thorough review and systematize CA task to summarize the existing related work. Specifically, we formally define CA task to confront the fragmented and chaotic landscape in this field, and derive four key steps of CA from conversation scene reconstruction, to in-depth attribution analysis, and then to performing targeted training, finally generating conversations based on the targeted training for achieving the specific goals. In addition, we showcase the relevant benchmarks, discuss potential challenges and point out future directions in both industry and academia. In view of current advancements, it is evident that the majority of efforts are still concentrated on the analysis of shallow conversation elements, which presents a considerable gap between the research and business, and with the assist of LLMs, recent work has shown a trend towards research on causality and strategic tasks which are sophisticated and high-level. The analyzed experiences and insights will inevitably have broader application value in business operations that target conversation logs.

We present an approach called Dialogue Action Tokens (DAT) that adapts language model agents to plan goal-directed dialogues. The core idea is to treat each utterance as an action, thereby converting dialogues into games where existing approaches such as reinforcement learning can be applied. Specifically, we freeze a pretrained language model and train a small planner model that predicts a continuous action vector, used for controlled generation in each round. This design avoids the problem of language degradation under reward optimization. When evaluated on the Sotopia platform for social simulations, the DAT-steered LLaMA model surpasses GPT-4's performance. We also apply DAT to steer an attacker language model in a novel multi-turn red-teaming setting, revealing a potential new attack surface.

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to demonstrate what a human-like interactive experience should be and how to achieve smooth turn-taking through three subtasks: user state detection, backchannel selection, and barge-in detection. Besides, we propose semi-supervised learning with multimodal data augmentation to leverage unlabeled data to increase model generalization. Experimental results on three sub-tasks show that the proposed method achieves consistent improvements compared with baselines. We deploy the Duplex Conversation to Alibaba intelligent customer service and share lessons learned in production. Online A/B experiments show that the proposed system can significantly reduce response latency by 50%.

The recent success of ChatGPT and GPT-4 has drawn widespread attention to multimodal dialogue systems. However, the academia community lacks a dataset that can validate the multimodal generation capabilities of Visual Language Models (VLMs) in textual-visual chat tasks. In this paper, we construct two new multimodal datasets: the synthetic CLEVR-ATVC dataset (620K) and the manually pictured Fruit-ATVC dataset (50K), both featuring visual and text-based inputs and outputs. Additionally, to enable the multimodal system to reject human requests (i.e., demonstrate accountability), as in language-based ChatGPT conversations, we develop and incorporate specific rules into the datasets as supervisory signals. This allows the trained VLM to provide a yes or no answer after visual and textual reasoning, accompanied by a language explanation as to why the human instruction cannot be excuted. In our method, we propose a two-state training procedure to train the image auto-encoder and auto-regressive transformer from scratch. The first state involves a discrete variational autoencoder (dVAE) to compress each image into short tokens, which are then concatenated with text tokens as a single data stream to be fed into the decoder-based transformer for generating visual re-creation and textual feedback in the second state. We provide comprehensive analyses of experimental results in terms of re-created image quality, answer accuracy, and the model behavior when faced with uncertainty and imperfect user queries. We hope our explorations and findings contribute valuable insights regarding the accountability of textual-visual generative models.

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to effectively provide support. However, due to the lack of a well-designed task and corpora of effective emotional support conversations, research on building emotional support into dialog systems remains untouched. In this paper, we define the Emotional Support Conversation (ESC) task and propose an ESC Framework, which is grounded on the Helping Skills Theory. We construct an Emotion Support Conversation dataset (ESConv) with rich annotation (especially support strategy) in a help-seeker and supporter mode. To ensure a corpus of high-quality conversations that provide examples of effective emotional support, we take extensive effort to design training tutorials for supporters and several mechanisms for quality control during data collection. Finally, we evaluate state-of-the-art dialog models with respect to the ability to provide emotional support. Our results show the importance of support strategies in providing effective emotional support and the utility of ESConv in training more emotional support systems.

Conversational interfaces provide a flexible and easy way for users to seek information that may otherwise be difficult or inconvenient to obtain. However, existing interfaces generally fall into one of two categories: FAQs, where users must have a concrete question in order to retrieve a general answer, or dialogs, where users must follow a predefined path but may receive a personalized answer. In this paper, we introduce Conversational Tree Search (CTS) as a new task that bridges the gap between FAQ-style information retrieval and task-oriented dialog, allowing domain-experts to define dialog trees which can then be converted to an efficient dialog policy that learns only to ask the questions necessary to navigate a user to their goal. We collect a dataset for the travel reimbursement domain and demonstrate a baseline as well as a novel deep Reinforcement Learning architecture for this task. Our results show that the new architecture combines the positive aspects of both the FAQ and dialog system used in the baseline and achieves higher goal completion while skipping unnecessary questions.

Large Language Models (LLMs) has shown exceptional capabilities in many natual language understanding and generation tasks. However, the personalization issue still remains a much-coveted property, especially when it comes to the multiple sources involved in the dialogue system. To better plan and incorporate the use of multiple sources in generating personalized response, we firstly decompose it into three sub-tasks: Knowledge Source Selection, Knowledge Retrieval, and Response Generation. We then propose a novel Unified Multi-Source Retrieval-Augmented Generation system (UniMS-RAG) Specifically, we unify these three sub-tasks with different formulations into the same sequence-to-sequence paradigm during the training, to adaptively retrieve evidences and evaluate the relevance on-demand using special tokens, called acting tokens and evaluation tokens. Enabling language models to generate acting tokens facilitates interaction with various knowledge sources, allowing them to adapt their behavior to diverse task requirements. Meanwhile, evaluation tokens gauge the relevance score between the dialogue context and the retrieved evidence. In addition, we carefully design a self-refinement mechanism to iteratively refine the generated response considering 1) the consistency scores between the generated response and retrieved evidence; and 2) the relevance scores. Experiments on two personalized datasets (DuLeMon and KBP) show that UniMS-RAG achieves state-of-the-art performance on the knowledge source selection and response generation task with itself as a retriever in a unified manner. Extensive analyses and discussions are provided for shedding some new perspectives for personalized dialogue systems.

We introduce Moshi, a speech-text foundation model and full-duplex spoken dialogue framework. Current systems for spoken dialogue rely on pipelines of independent components, namely voice activity detection, speech recognition, textual dialogue and text-to-speech. Such frameworks cannot emulate the experience of real conversations. First, their complexity induces a latency of several seconds between interactions. Second, text being the intermediate modality for dialogue, non-linguistic information that modifies meaning -- such as emotion or non-speech sounds -- is lost in the interaction. Finally, they rely on a segmentation into speaker turns, which does not take into account overlapping speech, interruptions and interjections. Moshi solves these independent issues altogether by casting spoken dialogue as speech-to-speech generation. Starting from a text language model backbone, Moshi generates speech as tokens from the residual quantizer of a neural audio codec, while modeling separately its own speech and that of the user into parallel streams. This allows for the removal of explicit speaker turns, and the modeling of arbitrary conversational dynamics. We moreover extend the hierarchical semantic-to-acoustic token generation of previous work to first predict time-aligned text tokens as a prefix to audio tokens. Not only this "Inner Monologue" method significantly improves the linguistic quality of generated speech, but we also illustrate how it can provide streaming speech recognition and text-to-speech. Our resulting model is the first real-time full-duplex spoken large language model, with a theoretical latency of 160ms, 200ms in practice, and is available at https://github.com/kyutai-labs/moshi.

Prompt engineering is crucial for deploying LLMs but is poorly understood mathematically. We formalize LLM systems as a class of discrete stochastic dynamical systems to explore prompt engineering through the lens of control theory. We investigate the reachable set of output token sequences R_y(mathbf x_0) for which there exists a control input sequence mathbf u for each mathbf y in R_y(mathbf x_0) that steers the LLM to output mathbf y from initial state sequence mathbf x_0. We offer analytic analysis on the limitations on the controllability of self-attention in terms of reachable set, where we prove an upper bound on the reachable set of outputs R_y(mathbf x_0) as a function of the singular values of the parameter matrices. We present complementary empirical analysis on the controllability of a panel of LLMs, including Falcon-7b, Llama-7b, and Falcon-40b. Our results demonstrate a lower bound on the reachable set of outputs R_y(mathbf x_0) w.r.t. initial state sequences mathbf x_0 sampled from the Wikitext dataset. We find that the correct next Wikitext token following sequence mathbf x_0 is reachable over 97% of the time with prompts of kleq 10 tokens. We also establish that the top 75 most likely next tokens, as estimated by the LLM itself, are reachable at least 85% of the time with prompts of kleq 10 tokens. Intriguingly, short prompt sequences can dramatically alter the likelihood of specific outputs, even making the least likely tokens become the most likely ones. This control-centric analysis of LLMs demonstrates the significant and poorly understood role of input sequences in steering output probabilities, offering a foundational perspective for enhancing language model system capabilities.

Personalized dialogue systems aim to endow the chatbot agent with more anthropomorphic traits for human-like interactions. Previous approaches have explored explicitly user profile modeling using text descriptions, implicit derivation of user embeddings, or utilizing handicraft prompts for ChatGPT-like models. However, textual personas are limited in describing multi-faceted attributes (e.g., language style, inner character nuances), implicit embedding suffers from personality sparsity, and handicraft prompts lack fine-grained and stable controllability. Hence, these approaches may struggle with complex personalized dialogue generation tasks that require generating controllable responses with multiple personal attributes. To this end, we propose \textsc{Miracle}, a novel personalized dialogue generation method through MultIple PeRsonal Attributes Control within Latent-Space Energy-based Models. ttributes Control within Latent-Space Energy-based Models. Specifically, our approach first disentangles complex personality into multi-faceted attributes. Subsequently, we employ a conditional variational auto-encoder to align with the dense personalized responses within a latent joint attribute space. We have also tailored a dedicated energy function and customized the ordinary differential equations sampling method to offer flexible attribute composition and precise attribute control. Extensive experiments demonstrate that Miracle outperforms several strong baselines in terms of personality controllability and response generation quality. Our dataset and code are available at https://github.com/LZY-the-boys/MIRACLE

Recently, we have witnessed a rise in the use of Large Language Models (LLMs), especially in applications like chatbot assistants. Safety mechanisms and specialized training procedures are implemented to prevent improper responses from these assistants. In this work, we bypass these measures for ChatGPT and Gemini (and, to some extent, Bing chat) by making them impersonate complex personas with personality characteristics that are not aligned with a truthful assistant. We start by creating elaborate biographies of these personas, which we then use in a new session with the same chatbots. Our conversations then follow a role-play style to elicit prohibited responses. Using personas, we show that prohibited responses are actually provided, making it possible to obtain unauthorized, illegal, or harmful information. This work shows that by using adversarial personas, one can overcome safety mechanisms set out by ChatGPT and Gemini. We also introduce several ways of activating such adversarial personas, which show that both chatbots are vulnerable to this kind of attack. With the same principle, we introduce two defenses that push the model to interpret trustworthy personalities and make it more robust against such attacks.

Prior approaches to realizing mixed-initiative human--computer referential communication have adopted information-state or collaborative problem-solving approaches. In this paper, we argue for a new approach, inspired by coherence-based models of discourse such as SDRT asher-lascarides:2003a, in which utterances attach to an evolving discourse structure and the associated knowledge graph of speaker commitments serves as an interface to real-world reasoning and conversational strategy. As first steps towards implementing the approach, we describe a simple dialogue system in a referential communication domain that accumulates constraints across discourse, interprets them using a learned probabilistic model, and plans clarification using reinforcement learning.

Prevalent semantic speech tokenizers, designed to capture linguistic content, are surprisingly fragile. We find they are not robust to meaning-irrelevant acoustic perturbations; even at high Signal-to-Noise Ratios (SNRs) where speech is perfectly intelligible, their output token sequences can change drastically, increasing the learning burden for downstream LLMs. This instability stems from two flaws: a brittle single-path quantization architecture and a distant training signal indifferent to intermediate token stability. To address this, we introduce StableToken, a tokenizer that achieves stability through a consensus-driven mechanism. Its multi-branch architecture processes audio in parallel, and these representations are merged via a powerful bit-wise voting mechanism to form a single, stable token sequence. StableToken sets a new state-of-the-art in token stability, drastically reducing Unit Edit Distance (UED) under diverse noise conditions. This foundational stability translates directly to downstream benefits, significantly improving the robustness of SpeechLLMs on a variety of tasks.

Training Large Language Models (LLMs) to follow user instructions has been shown to supply the LLM with ample capacity to converse fluently while being aligned with humans. Yet, it is not completely clear how an LLM can lead a plan-grounded conversation in mixed-initiative settings where instructions flow in both directions of the conversation, i.e. both the LLM and the user provide instructions to one another. In this paper, we tackle a dual goal mixed-initiative conversational setting where the LLM not only grounds the conversation on an arbitrary plan but also seeks to satisfy both a procedural plan and user instructions. The LLM is then responsible for guiding the user through the plan and, at the same time, adapting to new circumstances, answering questions, and activating safety guardrails when needed. We propose a novel LLM that grounds the dialogue on a procedural plan, can take the dialogue initiative, and enforces guardrails on the system's behavior, while also improving the LLM's responses to unexpected user behavior. Experiments in controlled settings and with real users show that the best-performing model, which we call PlanLLM, achieves a 2.1x improvement over a strong baseline. Moreover, experiments also show good generalization to unseen domains.

Dialogue serves as the most natural manner of human-computer interaction (HCI). Recent advancements in speech language models (SLM) have significantly enhanced speech-based conversational AI. However, these models are limited to turn-based conversation, lacking the ability to interact with humans in real-time spoken scenarios, for example, being interrupted when the generated content is not satisfactory. To address these limitations, we explore full duplex modeling (FDM) in interactive speech language models (iSLM), focusing on enhancing real-time interaction and, more explicitly, exploring the quintessential ability of interruption. We introduce a novel model design, namely listening-while-speaking language model (LSLM), an end-to-end system equipped with both listening and speaking channels. Our LSLM employs a token-based decoder-only TTS for speech generation and a streaming self-supervised learning (SSL) encoder for real-time audio input. LSLM fuses both channels for autoregressive generation and detects turn-taking in real time. Three fusion strategies -- early fusion, middle fusion, and late fusion -- are explored, with middle fusion achieving an optimal balance between speech generation and real-time interaction. Two experimental settings, command-based FDM and voice-based FDM, demonstrate LSLM's robustness to noise and sensitivity to diverse instructions. Our results highlight LSLM's capability to achieve duplex communication with minimal impact on existing systems. This study aims to advance the development of interactive speech dialogue systems, enhancing their applicability in real-world contexts.

Large language models (LLMs) have demonstrated exceptional performance in planning the use of various functional tools, such as calculators and retrievers, particularly in question-answering tasks. In this paper, we expand the definition of these tools, centering on conceptual tools within the context of dialogue systems. A conceptual tool specifies a cognitive concept that aids systematic or investigative thought. These conceptual tools play important roles in practice, such as multiple psychological or tutoring strategies being dynamically applied in a single turn to compose helpful responses. To further enhance the reasoning and planning capability of LLMs with these conceptual tools, we introduce a multi-persona collaboration framework: Think-Plan-Execute (TPE). This framework decouples the response generation process into three distinct roles: Thinker, Planner, and Executor. Specifically, the Thinker analyzes the internal status exhibited in the dialogue context, such as user emotions and preferences, to formulate a global guideline. The Planner then generates executable plans to call different conceptual tools (e.g., sources or strategies), while the Executor compiles all intermediate results into a coherent response. This structured approach not only enhances the explainability and controllability of responses but also reduces token redundancy. We demonstrate the effectiveness of TPE across various dialogue response generation tasks, including multi-source (FoCus) and multi-strategy interactions (CIMA and PsyQA). This reveals its potential to handle real-world dialogue interactions that require more complicated tool learning beyond just functional tools. The full code and data will be released for reproduction.

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations, such as providing randomly-guessed answers to ambiguous queries or failing to refuse users' requests, both of which are considered aspects of a conversational agent's proactivity. This raises the question of whether LLM-based conversational systems are equipped to handle proactive dialogue problems. In this work, we conduct a comprehensive analysis of LLM-based conversational systems, specifically focusing on three aspects of proactive dialogue systems: clarification, target-guided, and non-collaborative dialogues. To trigger the proactivity of LLMs, we propose the Proactive Chain-of-Thought prompting scheme, which augments LLMs with the goal planning capability over descriptive reasoning chains. Empirical findings are discussed to promote future studies on LLM-based proactive dialogue systems.

Turn-taking modeling is fundamental to spoken dialogue systems, yet its evaluation remains fragmented and often limited to binary boundary detection under narrow interaction settings. Such protocols hinder systematic comparison and obscure model weaknesses across conversational conditions. We present CoDeTT, a context-aware decision benchmark for turn-taking evaluation. CoDeTT formulates turn-taking as a structured decision problem and constructs a multi-scenario dataset with fine-grained decision categories and controlled context variations. Under a unified evaluation protocol, we assess representative existing models and observe substantial performance disparities across decision types and interaction scenarios. CoDeTT provides a standardized benchmark for systematic and context-aware evaluation of turn-taking systems. The benchmark dataset and evaluation toolkit are available at https://github.com/YingaoWang-casia/CoDeTT.github.io.

Region-level captioning is challenged by the caption degeneration issue, which refers to that pre-trained multimodal models tend to predict the most frequent captions but miss the less frequent ones. In this study, we propose a controllable region-level captioning (ControlCap) approach, which introduces control words to a multimodal model to address the caption degeneration issue. In specific, ControlCap leverages a discriminative module to generate control words within the caption space to partition it to multiple sub-spaces. The multimodal model is constrained to generate captions within a few sub-spaces containing the control words, which increases the opportunity of hitting less frequent captions, alleviating the caption degeneration issue. Furthermore, interactive control words can be given by either a human or an expert model, which enables captioning beyond the training caption space, enhancing the model's generalization ability. Extensive experiments on Visual Genome and RefCOCOg datasets show that ControlCap respectively improves the CIDEr score by 21.6 and 2.2, outperforming the state-of-the-arts by significant margins. Code is available at https://github.com/callsys/ControlCap.

This paper introduces RAISE (Reasoning and Acting through Scratchpad and Examples), an advanced architecture enhancing the integration of Large Language Models (LLMs) like GPT-4 into conversational agents. RAISE, an enhancement of the ReAct framework, incorporates a dual-component memory system, mirroring human short-term and long-term memory, to maintain context and continuity in conversations. It entails a comprehensive agent construction scenario, including phases like Conversation Selection, Scene Extraction, CoT Completion, and Scene Augmentation, leading to the LLMs Training phase. This approach appears to enhance agent controllability and adaptability in complex, multi-turn dialogues. Our preliminary evaluations in a real estate sales context suggest that RAISE has some advantages over traditional agents, indicating its potential for broader applications. This work contributes to the AI field by providing a robust framework for developing more context-aware and versatile conversational agents.

Prior work on controllable text generation has focused on learning how to control language models through trainable decoding, smart-prompt design, or fine-tuning based on a desired objective. We hypothesize that the information needed to steer the model to generate a target sentence is already encoded within the model. Accordingly, we explore a different approach altogether: extracting latent vectors directly from pretrained language model decoders without fine-tuning. Experiments show that there exist steering vectors, which, when added to the hidden states of the language model, generate a target sentence nearly perfectly (> 99 BLEU) for English sentences from a variety of domains. We show that vector arithmetic can be used for unsupervised sentiment transfer on the Yelp sentiment benchmark, with performance comparable to models tailored to this task. We find that distances between steering vectors reflect sentence similarity when evaluated on a textual similarity benchmark (STS-B), outperforming pooled hidden states of models. Finally, we present an analysis of the intrinsic properties of the steering vectors. Taken together, our results suggest that frozen LMs can be effectively controlled through their latent steering space.

Large-scale Causal Language Models (CLMs), e.g., GPT3 and ChatGPT, have brought great success in text generation. However, it is still an open challenge to control the generation process of CLM while balancing flexibility, control granularity, and generation efficiency. In this paper, we provide a new alternative for controllable text generation (CTG), by designing a non-intrusive, lightweight control plugin to accompany the generation of CLM at arbitrary time steps. The proposed control plugin, namely Residual Memory Transformer (RMT), has an encoder-decoder setup, which can accept any types of control conditions and cooperate with CLM through a residual learning paradigm, to achieve a more flexible, general, and efficient CTG. Extensive experiments are carried out on various control tasks, in the form of both automatic and human evaluations. The results show the superiority of RMT over a range of state-of-the-art approaches, proving the effectiveness and versatility of our approach.

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios. To this end, we contribute to advance the study of the proactive dialogue policy to a more natural and challenging setting, i.e., interacting dynamically with users. Further, we call attention to the non-cooperative user behavior -- the user talks about off-path topics when he/she is not satisfied with the previous topics introduced by the agent. We argue that the targets of reaching the goal topic quickly and maintaining a high user satisfaction are not always converge, because the topics close to the goal and the topics user preferred may not be the same. Towards this issue, we propose a new solution named I-Pro that can learn Proactive policy in the Interactive setting. Specifically, we learn the trade-off via a learned goal weight, which consists of four factors (dialogue turn, goal completion difficulty, user satisfaction estimation, and cooperative degree). The experimental results demonstrate I-Pro significantly outperforms baselines in terms of effectiveness and interpretability.

With adversarial or otherwise normal prompts, existing large language models (LLM) can be pushed to generate toxic discourses. One way to reduce the risk of LLMs generating undesired discourses is to alter the training of the LLM. This can be very restrictive due to demanding computation requirements. Other methods rely on rule-based or prompt-based token elimination, which are limited as they dismiss future tokens and the overall meaning of the complete discourse. Here, we center detoxification on the probability that the finished discourse is ultimately considered toxic. That is, at each point, we advise against token selections proportional to how likely a finished text from this point will be toxic. To this end, we formally extend the dead-end theory from the recent reinforcement learning (RL) literature to also cover uncertain outcomes. Our approach, called rectification, utilizes a separate but significantly smaller model for detoxification, which can be applied to diverse LLMs as long as they share the same vocabulary. Importantly, our method does not require access to the internal representations of the LLM, but only the token probability distribution at each decoding step. This is crucial as many LLMs today are hosted in servers and only accessible through APIs. When applied to various LLMs, including GPT-3, our approach significantly improves the generated discourse compared to the base LLMs and other techniques in terms of both the overall language and detoxification performance.

Conversational LLMs function as black box systems, leaving users guessing about why they see the output they do. This lack of transparency is potentially problematic, especially given concerns around bias and truthfulness. To address this issue, we present an end-to-end prototype-connecting interpretability techniques with user experience design-that seeks to make chatbots more transparent. We begin by showing evidence that a prominent open-source LLM has a "user model": examining the internal state of the system, we can extract data related to a user's age, gender, educational level, and socioeconomic status. Next, we describe the design of a dashboard that accompanies the chatbot interface, displaying this user model in real time. The dashboard can also be used to control the user model and the system's behavior. Finally, we discuss a study in which users conversed with the instrumented system. Our results suggest that users appreciate seeing internal states, which helped them expose biased behavior and increased their sense of control. Participants also made valuable suggestions that point to future directions for both design and machine learning research. The project page and video demo of our TalkTuner system are available at https://bit.ly/talktuner-project-page

Despite recent advances in natural language generation, it remains challenging to control attributes of generated text. We propose DExperts: Decoding-time Experts, a decoding-time method for controlled text generation that combines a pretrained language model with "expert" LMs and/or "anti-expert" LMs in a product of experts. Intuitively, under the ensemble, tokens only get high probability if they are considered likely by the experts, and unlikely by the anti-experts. We apply DExperts to language detoxification and sentiment-controlled generation, where we outperform existing controllable generation methods on both automatic and human evaluations. Moreover, because DExperts operates only on the output of the pretrained LM, it is effective with (anti-)experts of smaller size, including when operating on GPT-3. Our work highlights the promise of tuning small LMs on text with (un)desirable attributes for efficient decoding-time steering.

Recent neural codec language models have made great progress in the field of text-to-speech (TTS), but controllable emotional TTS still faces many challenges. Traditional methods rely on predefined discrete emotion labels to control emotion categories and intensities, which can't capture the complexity and continuity of human emotional perception and expression. The lack of large-scale emotional speech datasets with balanced emotion distributions and fine-grained emotion annotations often causes overfitting in synthesis models and impedes effective emotion control. To address these issues, we propose UDDETTS, a neural codec language model unifying discrete and dimensional emotions for controllable emotional TTS. This model introduces the interpretable Arousal-Dominance-Valence (ADV) space for dimensional emotion description and supports emotion control driven by either discrete emotion labels or nonlinearly quantified ADV values. Furthermore, a semi-supervised training strategy is designed to comprehensively utilize diverse speech datasets with different types of emotion annotations to train the UDDETTS. Experiments show that UDDETTS achieves linear emotion control along the three dimensions of ADV space, and exhibits superior end-to-end emotional speech synthesis capabilities.

Recent advancements in conversational AI have created an urgent need for safety guardrails that prevent users from being exposed to offensive and dangerous content. Much of this work relies on human ratings and feedback, but does not account for the fact that perceptions of offense and safety are inherently subjective and that there may be systematic disagreements between raters that align with their socio-demographic identities. Instead, current machine learning approaches largely ignore rater subjectivity and use gold standards that obscure disagreements (e.g., through majority voting). In order to better understand the socio-cultural leanings of such tasks, we propose a comprehensive disagreement analysis framework to measure systematic diversity in perspectives among different rater subgroups. We then demonstrate its utility by applying this framework to a dataset of human-chatbot conversations rated by a demographically diverse pool of raters. Our analysis reveals specific rater groups that have more diverse perspectives than the rest, and informs demographic axes that are crucial to consider for safety annotations.

Controllable text generation is a growing field within natural language generation (NLG) that focuses on producing text that meets specific constraints in real-world applications. Previous approaches, such as plug-and-play controllers (PPCs), aimed to steer the properties of generated text in a flexible manner. However, these methods often compromised the integrity of the language model's decoding process, resulting in less smooth text generation. Alternatively, other techniques utilized multiple attribute prompts to align the generated text with desired attributes, but this approach required prompt design for each attribute and was dependent on the size of the language model. This paper introduces a novel method for flexible attribute control in text generation using pre-trained language models (PLMs). The proposed approach aims to enhance the fluency of generated text by guiding the generation process with PPCs. The key idea is to dynamically adjust the distribution of generated text by modifying prompts, effectively constraining the output space of the language model and influencing the desired attribute. To enable smooth cooperation between the PLM and the PPC, our work innovatively proposes a new model fine-tuning method: Reinforcement Learning with Dynamic Adjust Feedback (RLDAF).This fine-tuning process adapts a small subset of the language model's parameters based on the generating actions taken during the PPC control process. The resulting harmonious collaboration between the PLM and PPC leads to improved smoothness in text generation during inference. Extensive experiments were conducted on the SST2 dataset, and the proposed method outperformed previous approaches in various evaluation metrics, including text fluency and attribute consistency.

Recent Multi-Party Conversation (MPC) models typically rely on graph-based approaches to capture dialogue structures. However, these methods have limitations, such as information loss during the projection of utterances into structural embeddings and constraints in leveraging pre-trained language models directly. In this paper, we propose SS-MPC, a response generation model for MPC that eliminates the need for explicit graph structures. Unlike existing models that depend on graphs to analyze conversation structures, SS-MPC internally encodes the dialogue structure as a sequential input, enabling direct utilization of pre-trained language models. Experimental results show that SS-MPC achieves 15.60\% BLEU-1 and 12.44\% ROUGE-L score, outperforming the current state-of-the-art MPC response generation model by 3.91\%p in BLEU-1 and 0.62\%p in ROUGE-L. Additionally, human evaluation confirms that SS-MPC generates more fluent and accurate responses compared to existing MPC models.

Practicing conversations with large language models (LLMs) presents a promising alternative to traditional in-person language learning. However, most LLMs generate text at a near-native level of complexity, making them ill-suited for beginner learners (CEFR: A1-A2). In this paper, we investigate whether controllable generation techniques -- specifically modular methods that do not require model fine-tuning -- can adapt LLM outputs to better support absolute beginners. We evaluate these methods through both automatic metrics and a user study with university-level learners of Japanese. Our findings show that while prompting alone fails to control output difficulty, the use of future discriminators (Yang and Klein, 2021) significantly improves output comprehensibility (from 40.4\% to 84.3\%). We further introduce a novel token-level evaluation metric, Token Miss Rate (TMR), that quantifies the proportion of incomprehensible tokens per utterance and correlates strongly with human judgments. To support future research in AI-assisted language learning, we release our code, models, annotation tools, and dataset.

The revolutionary potential of automatic code generation tools based on Model-Driven Engineering (MDE) frameworks has yet to be realized. Beyond their ability to help software professionals write more accurate, reusable code, they could make programming accessible for a whole new class of non-technical users. However, non-technical users have been slow to embrace these tools. This may be because their concrete syntax is often patterned after the operations of textual or graphical interfaces. The interfaces are common, but users would need more extensive, precise and detailed knowledge of them than they can be assumed to have, to use them as concrete syntax. Conversational interfaces (chatbots) offer a much more accessible way for non-technical users to generate code. In this paper, we discuss the basic challenge of integrating conversational agents within Model-Driven Engineering (MDE) frameworks, then turn to look at a specific application: the auto-generation of smart contract code in multiple languages by non-technical users, based on conversational syntax. We demonstrate how this can be done, and evaluate our approach by conducting user experience survey to assess the usability and functionality of the chatbot framework.

Business communication digitisation has reorganised the process of persuasive discourse, which allows not only greater transparency but also advanced deception. This inquiry synthesises classical rhetoric and communication psychology with linguistic theory and empirical studies in the financial reporting, sustainability discourse, and digital marketing to explain how deceptive language can be systematically detected using persuasive lexicon. In controlled settings, detection accuracies of greater than 99% were achieved by using computational textual analysis as well as personalised transformer models. However, reproducing this performance in multilingual settings is also problematic and, to a large extent, this is because it is not easy to find sufficient data, and because few multilingual text-processing infrastructures are in place. This evidence shows that there has been an increasing gap between the theoretical representations of communication and those empirically approximated, and therefore, there is a need to have strong automatic text-identification systems where AI-based discourse is becoming more realistic in communicating with humans.

Domain experts across engineering, healthcare, and education follow strict standards for producing quality content such as technical manuals, medication instructions, and children's reading materials. However, current works in controllable text generation have yet to explore using these standards as references for control. Towards this end, we introduce Standardize, a retrieval-style in-context learning-based framework to guide large language models to align with expert-defined standards. Focusing on English language standards in the education domain as a use case, we consider the Common European Framework of Reference for Languages (CEFR) and Common Core Standards (CCS) for the task of open-ended content generation. Our findings show that models can gain 40% to 100% increase in precise accuracy for Llama2 and GPT-4, respectively, demonstrating that the use of knowledge artifacts extracted from standards and integrating them in the generation process can effectively guide models to produce better standard-aligned content.

In traditional conversational intelligence from speech, a cascaded pipeline is used, involving tasks such as voice activity detection, diarization, transcription, and subsequent processing with different NLP models for tasks like semantic endpointing and named entity recognition (NER). Our paper introduces TokenVerse, a single Transducer-based model designed to handle multiple tasks. This is achieved by integrating task-specific tokens into the reference text during ASR model training, streamlining the inference and eliminating the need for separate NLP models. In addition to ASR, we conduct experiments on 3 different tasks: speaker change detection, endpointing, and NER. Our experiments on a public and a private dataset show that the proposed method improves ASR by up to 7.7% in relative WER while outperforming the cascaded pipeline approach in individual task performance. Our code is publicly available: https://github.com/idiap/tokenverse-unifying-speech-nlp

Voice dictation is an increasingly important text input modality. Existing systems that allow both dictation and editing-by-voice restrict their command language to flat templates invoked by trigger words. In this work, we study the feasibility of allowing users to interrupt their dictation with spoken editing commands in open-ended natural language. We introduce a new task and dataset, TERTiUS, to experiment with such systems. To support this flexibility in real-time, a system must incrementally segment and classify spans of speech as either dictation or command, and interpret the spans that are commands. We experiment with using large pre-trained language models to predict the edited text, or alternatively, to predict a small text-editing program. Experiments show a natural trade-off between model accuracy and latency: a smaller model achieves 30% end-state accuracy with 1.3 seconds of latency, while a larger model achieves 55% end-state accuracy with 7 seconds of latency.

There has been an increasing research interest in developing specialized dialogue systems that can offer mental health support. However, gathering large-scale and real-life multi-turn conversations for mental health support poses challenges due to the sensitivity of personal information, as well as the time and cost involved. To address these issues, we introduce the SMILE approach, an inclusive language expansion technique that employs ChatGPT to extend public single-turn dialogues into multi-turn ones. Our research first presents a preliminary exploratory study that validates the effectiveness of the SMILE approach. Furthermore, we conduct a comprehensive and systematic contrastive analysis of datasets generated with and without the SMILE approach, demonstrating that the SMILE method results in a large-scale, diverse, and close-to-real-life multi-turn mental health support conversation corpus, including dialog topics, lexical and semantic features. Finally, we use the collected corpus (SMILECHAT) to develop a more effective dialogue system that offers emotional support and constructive suggestions in multi-turn conversations for mental health support.

The progression from traditional prompt engineering to a more rigorous discipline of prompt design marks a pivotal shift in human-LLM interaction. As Large Language Models (LLMs) become increasingly embedded in mission-critical applications, there emerges a pressing need for frameworks that are not only explicit and systematic but also minimal enough to remain practical and broadly accessible. While many existing approaches address prompt structuring through elaborate Domain-Specific Languages (DSLs) or multi-layered templates, such methods can impose significant token and cognitive overhead, potentially constraining the model's creative capacity. In this context, we propose the 5C Prompt Contract, a framework that distills prompt design into five intuitive components: Character, Cause, Constraint, Contingency, and Calibration. This minimal cognitive schema explicitly integrates fallback and output optimization directives, fostering reliable, interpretable, and creatively flexible AI interactions. Experimental results demonstrate that the 5C framework consistently achieves superior input token efficiency while maintaining rich and consistent outputs across diverse LLM architectures (OpenAI, Anthropic, DeepSeek, and Gemini), making it particularly suited for individuals and Small-to-Medium Enterprises (SMEs) with limited AI engineering resources.

Recent end-to-end spoken dialogue systems leverage speech tokenizers and neural audio codecs to enable LLMs to operate directly on discrete speech representations. However, these models often exhibit limited speaker identity preservation, hindering personalized voice interaction. In this work, we present Chroma 1.0, the first open-source, real-time, end-to-end spoken dialogue model that achieves both low-latency interaction and high-fidelity personalized voice cloning. Chroma achieves sub-second end-to-end latency through an interleaved text-audio token schedule (1:2) that supports streaming generation, while maintaining high-quality personalized voice synthesis across multi-turn conversations. Our experimental results demonstrate that Chroma achieves a 10.96% relative improvement in speaker similarity over the human baseline, with a Real-Time Factor (RTF) of 0.43, while maintaining strong reasoning and dialogue capabilities. Our code and models are publicly available at https://github.com/FlashLabs-AI-Corp/FlashLabs-Chroma and https://huggingface.co/FlashLabs/Chroma-4B .

Recent advancements in large language models(LLMs), such as GPT-4 and GPT-4o, have shown exceptional performance, especially in languages with abundant resources like English, thanks to extensive datasets that ensure robust training. Conversely, these models exhibit limitations when processing under-resourced languages such as Chinese and Korean, where issues including hallucinatory responses remain prevalent. This paper traces the roots of these disparities to the tokenization process inherent to these models. Specifically, it explores how the tokenizers vocabulary, often used to speed up the tokenization process and reduce tokens but constructed independently of the actual model training data, inadequately represents non-English languages. This misrepresentation results in the propagation of under-trained or untrained tokens, which perpetuate biases and pose serious concerns related to data security and ethical standards. We aim to dissect the tokenization mechanics of GPT-4o, illustrating how its simplified token-handling methods amplify these risks and offer strategic solutions to mitigate associated security and ethical issues. Through this study, we emphasize the critical need to rethink tokenization frameworks to foster more equitable and secure AI technologies. The code and data are available at https://github.com/yeyimilk/LLMGPT4o

Adaptive chatbots that mimic a user's linguistic style can build rapport and engagement, yet unconstrained mimicry risks an agent that feels unstable or sycophantic. We present a computational evaluation framework that makes the core design tension explicit: balancing moment-to-moment linguistic synchrony against long-term persona stability. Using an 8-dimensional style vector and a closed-loop "base+delta" prompting architecture, we simulate and compare explicit adaptation policies - Uncapped, Cap, Exponential Moving Average (EMA), Dead-Band, and Hybrids - on a human-log dataset. Our analysis maps a clear Pareto frontier: bounded policies achieve substantial gains in stability at a modest cost to synchrony. For example, a Hybrid (EMA+Cap) raises stability from 0.542 to 0.878 (+62%) while reducing synchrony by only 17%. We confirm this trade-off through large-scale replications on three public corpora (DailyDialog, Persona-Chat, EmpatheticDialogues) and LLM-in-the-loop validation across two model families. Furthermore, we quantify "prompt legibility," showing that frontier policies reduce instruction churn and cut jarring register flips (major tone changes) from 0.254 to 0.092, yielding systems that are easier to reason about and maintain. Taken together, our framework provides a general evaluation harness for style adaptation; a systematic ablation that identifies Pareto-efficient policies; robust validation across diverse datasets and models; and novel legibility metrics linking policy choices to system maintainability.

Counterspeech is a targeted response to counteract and challenge abusive or hateful content. It can effectively curb the spread of hatred and foster constructive online communication. Previous studies have proposed different strategies for automatically generated counterspeech. Evaluations, however, focus on the relevance, surface form, and other shallow linguistic characteristics. In this paper, we investigate the human likeness of AI-generated counterspeech, a critical factor influencing effectiveness. We implement and evaluate several LLM-based generation strategies, and discover that AI-generated and human-written counterspeech can be easily distinguished by both simple classifiers and humans. Further, we reveal differences in linguistic characteristics, politeness, and specificity.

We present BreezyVoice, a Text-to-Speech (TTS) system specifically adapted for Taiwanese Mandarin, highlighting phonetic control abilities to address the unique challenges of polyphone disambiguation in the language. Building upon CosyVoice, we incorporate a S^{3} tokenizer, a large language model (LLM), an optimal-transport conditional flow matching model (OT-CFM), and a grapheme to phoneme prediction model, to generate realistic speech that closely mimics human utterances. Our evaluation demonstrates BreezyVoice's superior performance in both general and code-switching contexts, highlighting its robustness and effectiveness in generating high-fidelity speech. Additionally, we address the challenges of generalizability in modeling long-tail speakers and polyphone disambiguation. Our approach significantly enhances performance and offers valuable insights into the workings of neural codec TTS systems.