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Apr 14

URAG: A Benchmark for Uncertainty Quantification in Retrieval-Augmented Large Language Models

Retrieval-Augmented Generation (RAG) has emerged as a widely adopted approach for enhancing LLMs in scenarios that demand extensive factual knowledge. However, current RAG evaluations concentrate primarily on correctness, which may not fully capture the impact of retrieval on LLM uncertainty and reliability. To bridge this gap, we introduce URAG, a comprehensive benchmark designed to assess the uncertainty of RAG systems across various fields like healthcare, programming, science, math, and general text. By reformulating open-ended generation tasks into multiple-choice question answering, URAG allows for principled uncertainty quantification via conformal prediction. We apply the evaluation pipeline to 8 standard RAG methods, measuring their performance through both accuracy and prediction-set sizes based on LAC and APS metrics. Our analysis shows that (1) accuracy gains often coincide with reduced uncertainty, but this relationship breaks under retrieval noise; (2) simple modular RAG methods tend to offer better accuracy-uncertainty trade-offs than more complex reasoning pipelines; and (3) no single RAG approach is universally reliable across domains. We further show that (4) retrieval depth, parametric knowledge dependence, and exposure to confidence cues can amplify confident errors and hallucinations. Ultimately, URAG establishes a systematic benchmark for analyzing and enhancing the trustworthiness of retrieval-augmented systems. Our code is available on GitHub.

  • 9 authors
·
Mar 1

URAG: Implementing a Unified Hybrid RAG for Precise Answers in University Admission Chatbots -- A Case Study at HCMUT

With the rapid advancement of Artificial Intelligence, particularly in Natural Language Processing, Large Language Models (LLMs) have become pivotal in educational question-answering systems, especially university admission chatbots. Concepts such as Retrieval-Augmented Generation (RAG) and other advanced techniques have been developed to enhance these systems by integrating specific university data, enabling LLMs to provide informed responses on admissions and academic counseling. However, these enhanced RAG techniques often involve high operational costs and require the training of complex, specialized modules, which poses challenges for practical deployment. Additionally, in the educational context, it is crucial to provide accurate answers to prevent misinformation, a task that LLM-based systems find challenging without appropriate strategies and methods. In this paper, we introduce the Unified RAG (URAG) Framework, a hybrid approach that significantly improves the accuracy of responses, particularly for critical queries. Experimental results demonstrate that URAG enhances our in-house, lightweight model to perform comparably to state-of-the-art commercial models. Moreover, to validate its practical applicability, we conducted a case study at our educational institution, which received positive feedback and acclaim. This study not only proves the effectiveness of URAG but also highlights its feasibility for real-world implementation in educational settings.

  • 2 authors
·
Jan 27, 2025

URaG: Unified Retrieval and Generation in Multimodal LLMs for Efficient Long Document Understanding

Recent multimodal large language models (MLLMs) still struggle with long document understanding due to two fundamental challenges: information interference from abundant irrelevant content, and the quadratic computational cost of Transformer-based architectures. Existing approaches primarily fall into two categories: token compression, which sacrifices fine-grained details; and introducing external retrievers, which increase system complexity and prevent end-to-end optimization. To address these issues, we conduct an in-depth analysis and observe that MLLMs exhibit a human-like coarse-to-fine reasoning pattern: early Transformer layers attend broadly across the document, while deeper layers focus on relevant evidence pages. Motivated by this insight, we posit that the inherent evidence localization capabilities of MLLMs can be explicitly leveraged to perform retrieval during the reasoning process, facilitating efficient long document understanding. To this end, we propose URaG, a simple-yet-effective framework that Unifies Retrieval and Generation within a single MLLM. URaG introduces a lightweight cross-modal retrieval module that converts the early Transformer layers into an efficient evidence selector, identifying and preserving the most relevant pages while discarding irrelevant content. This design enables the deeper layers to concentrate computational resources on pertinent information, improving both accuracy and efficiency. Extensive experiments demonstrate that URaG achieves state-of-the-art performance while reducing computational overhead by 44-56%. The code is available at https://github.com/shi-yx/URaG.

  • 6 authors
·
Nov 13, 2025