Daily Papers

Opinion and sentiment analysis is a vital task to characterize subjective information in social media posts. In this paper, we present a comprehensive experimental evaluation and comparison with six state-of-the-art methods, from which we have re-implemented one of them. In addition, we investigate different textual and visual feature embeddings that cover different aspects of the content, as well as the recently introduced multimodal CLIP embeddings. Experimental results are presented for two different publicly available benchmark datasets of tweets and corresponding images. In contrast to the evaluation methodology of previous work, we introduce a reproducible and fair evaluation scheme to make results comparable. Finally, we conduct an error analysis to outline the limitations of the methods and possibilities for the future work.

Aspect-based sentiment analysis (ABSA) aims at predicting sentiment polarity (SC) or extracting opinion span (OE) expressed towards a given aspect. Previous work in ABSA mostly relies on rather complicated aspect-specific feature induction. Recently, pretrained language models (PLMs), e.g., BERT, have been used as context modeling layers to simplify the feature induction structures and achieve state-of-the-art performance. However, such PLM-based context modeling can be not that aspect-specific. Therefore, a key question is left under-explored: how the aspect-specific context can be better modeled through PLMs? To answer the question, we attempt to enhance aspect-specific context modeling with PLM in a non-intrusive manner. We propose three aspect-specific input transformations, namely aspect companion, aspect prompt, and aspect marker. Informed by these transformations, non-intrusive aspect-specific PLMs can be achieved to promote the PLM to pay more attention to the aspect-specific context in a sentence. Additionally, we craft an adversarial benchmark for ABSA (advABSA) to see how aspect-specific modeling can impact model robustness. Extensive experimental results on standard and adversarial benchmarks for SC and OE demonstrate the effectiveness and robustness of the proposed method, yielding new state-of-the-art performance on OE and competitive performance on SC.

Sentiment analysis is a well-established natural language processing task, with sentiment polarity classification being one of its most popular and representative tasks. However, despite the success of pre-trained language models in this area, they often fall short of capturing the broader complexities of sentiment analysis. To address this issue, we propose a new task called Sentiment and Opinion Understanding of Language (SOUL). SOUL aims to evaluate sentiment understanding through two subtasks: Review Comprehension (RC) and Justification Generation (JG). RC seeks to validate statements that focus on subjective information based on a review text, while JG requires models to provide explanations for their sentiment predictions. To enable comprehensive evaluation, we annotate a new dataset comprising 15,028 statements from 3,638 reviews. Experimental results indicate that SOUL is a challenging task for both small and large language models, with a performance gap of up to 27% when compared to human performance. Furthermore, evaluations conducted with both human experts and GPT-4 highlight the limitations of the small language model in generating reasoning-based justifications. These findings underscore the challenging nature of the SOUL task for existing models, emphasizing the need for further advancements in sentiment analysis to address its complexities. The new dataset and code are available at https://github.com/DAMO-NLP-SG/SOUL.

Aspect and opinion term extraction is a critical step in Aspect-Based Sentiment Analysis (ABSA). Our study focuses on evaluating transfer learning using pre-trained BERT (Devlin et al., 2018) to classify tokens from hotel reviews in bahasa Indonesia. The primary challenge is the language informality of the review texts. By utilizing transfer learning from a multilingual model, we achieved up to 2% difference on token level F1-score compared to the state-of-the-art Bi-LSTM model with fewer training epochs (3 vs. 200 epochs). The fine-tuned model clearly outperforms the Bi-LSTM model on the entity level. Furthermore, we propose a method to include CRF with auxiliary labels as an output layer for the BERT-based models. The CRF addition further improves the F1-score for both token and entity level.

The cryptocurrency is attracting more and more attention because of the blockchain technology. Ethereum is gaining a significant popularity in blockchain community, mainly due to the fact that it is designed in a way that enables developers to write smart contracts and decentralized applications (Dapps). There are many kinds of cryptocurrency information on the social network. The risks and fraud problems behind it have pushed many countries including the United States, South Korea, and China to make warnings and set up corresponding regulations. However, the security of Ethereum smart contracts has not gained much attention. Through the Deep Learning approach, we propose a method of sentiment analysis for Ethereum's community comments. In this research, we first collected the users' cryptocurrency comments from the social network and then fed to our LSTM + CNN model for training. Then we made prediction through sentiment analysis. With our research result, we have demonstrated that both the precision and the recall of sentiment analysis can achieve 0.80+. More importantly, we deploy our sentiment analysis1 on RatingToken and Coin Master (mobile application of Cheetah Mobile Blockchain Security Center23). We can effectively provide detail information to resolve the risks of being fake and fraud problems.

Sentiment analysis and opinion mining is an important task with obvious application areas in social media, e.g. when indicating hate speech and fake news. In our survey of previous work, we note that there is no large-scale social media data set with sentiment polarity annotations for Finnish. This publications aims to remedy this shortcoming by introducing a 27,000 sentence data set annotated independently with sentiment polarity by three native annotators. We had the same three annotators for the whole data set, which provides a unique opportunity for further studies of annotator behaviour over time. We analyse their inter-annotator agreement and provide two baselines to validate the usefulness of the data set.

A movie that is thoroughly enjoyed and recommended by an individual might be hated by another. One characteristic of humans is the ability to have feelings which could be positive or negative. To automatically classify and study human feelings, an aspect of natural language processing, sentiment analysis and opinion mining were designed to understand human feelings regarding several issues which could affect a product, a social media platforms, government, or societal discussions or even movies. Several works on sentiment analysis have been done on high resource languages while low resources languages like Yoruba have been sidelined. Due to the scarcity of datasets and linguistic architectures that will suit low resource languages, African languages "low resource languages" have been ignored and not fully explored. For this reason, our attention is placed on Yoruba to explore sentiment analysis on reviews of Nigerian movies. The data comprised 1500 movie reviews that were sourced from IMDB, Rotten Tomatoes, Letterboxd, Cinemapointer and Nollyrated. We develop sentiment classification models using the state-of-the-art pre-trained language models like mBERT and AfriBERTa to classify the movie reviews.

Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from "Waiters are very friendly and the pasta is simply average" could be ('Waiters', positive, 'friendly'). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.

Aspect and opinion terms extraction from review texts is one of the key tasks in aspect-based sentiment analysis. In order to extract aspect and opinion terms for Indonesian hotel reviews, we adapt double embeddings feature and attention mechanism that outperform the best system at SemEval 2015 and 2016. We conduct experiments using 4000 reviews to find the best configuration and show the influences of double embeddings and attention mechanism toward model performance. Using 1000 reviews for evaluation, we achieved F1-measure of 0.914 and 0.90 for aspect and opinion terms extraction in token and entity (term) level respectively.

Extracting opinions from texts has gathered a lot of interest in the last years, as we are experiencing an unprecedented volume of user-generated content in social networks and other places. A problem that social researchers find in using opinion mining tools is that they are usually behind commercial APIs and unavailable for other languages than English. To address these issues, we present pysentimiento, a multilingual Python toolkit for Sentiment Analysis and other Social NLP tasks. This open-source library brings state-of-the-art models for Spanish and English in a black-box fashion, allowing researchers to easily access these techniques.

Aspect-based sentiment Analysis (ABSA) delves into understanding sentiments specific to distinct elements within textual content. It aims to analyze user-generated reviews to determine a) the target entity being reviewed, b) the high-level aspect to which it belongs, c) the sentiment words used to express the opinion, and d) the sentiment expressed toward the targets and the aspects. While various benchmark datasets have fostered advancements in ABSA, they often come with domain limitations and data granularity challenges. Addressing these, we introduce the OATS dataset, which encompasses three fresh domains and consists of 20,000 sentence-level quadruples and 13,000 review-level tuples. Our initiative seeks to bridge specific observed gaps: the recurrent focus on familiar domains like restaurants and laptops, limited data for intricate quadruple extraction tasks, and an occasional oversight of the synergy between sentence and review-level sentiments. Moreover, to elucidate OATS's potential and shed light on various ABSA subtasks that OATS can solve, we conducted in-domain and cross-domain experiments, establishing initial baselines. We hope the OATS dataset augments current resources, paving the way for an encompassing exploration of ABSA.

Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It has been a long-standing challenge to adopt automatic opinion mining solutions for such education review text data due to the content complexity and low-granularity reporting requirements. Aspect-based Sentiment Analysis (ABSA) offers a promising solution with its rich, sub-sentence-level opinion mining capabilities. However, existing ABSA research and resources are very heavily focused on the commercial domain. In education, they are scarce and hard to develop due to limited public datasets and strict data protection. A high-quality, annotated dataset is urgently needed to advance research in this under-resourced area. In this work, we present EduRABSA (Education Review ABSA), the first public, annotated ABSA education review dataset that covers three review subject types (course, teaching staff, university) in the English language and all main ABSA tasks, including the under-explored implicit aspect and implicit opinion extraction. We also share ASQE-DPT (Data Processing Tool), an offline, lightweight, installation-free manual data annotation tool that generates labelled datasets for comprehensive ABSA tasks from a single-task annotation. Together, these resources contribute to the ABSA community and education domain by removing the dataset barrier, supporting research transparency and reproducibility, and enabling the creation and sharing of further resources. The dataset, annotation tool, and scripts and statistics for dataset processing and sampling are available at https://github.com/yhua219/edurabsa_dataset_and_annotation_tool.

Aspect-based Sentiment Analysis (ABSA) is a fine-grained opinion mining approach that identifies and classifies opinions associated with specific entities (aspects) or their categories within a sentence. Despite its rapid growth and broad potential, ABSA research and resources remain concentrated in commercial domains, leaving analytical needs unmet in high-demand yet low-resource areas such as education and healthcare. Domain adaptation challenges and most existing methods' reliance on resource-intensive in-training knowledge injection further hinder progress in these areas. Moreover, traditional evaluation methods based on exact matches are overly rigid for ABSA tasks, penalising any boundary variations which may misrepresent the performance of generative models. This work addresses these gaps through three contributions: 1) We propose a novel evaluation method, Flexible Text Similarity Matching and Optimal Bipartite Pairing (FTS-OBP), which accommodates realistic extraction boundary variations while maintaining strong correlation with traditional metrics and offering fine-grained diagnostics. 2) We present the first ABSA study of small decoder-only generative language models (SLMs; <7B parameters), examining resource lower bounds via a case study in education review ABSA. We systematically explore data-free (in-context learning and weight merging) and data-light fine-tuning methods, and propose a multitask fine-tuning strategy that significantly enhances SLM performance, enabling 1.5-3.8 B models to surpass proprietary large models and approach benchmark results with only 200-1,000 examples on a single GPU. 3) We release the first public set of education review ABSA resources to support future research in low-resource domains.

Aspect-Based Sentiment Analysis (ABSA) has experienced tremendous expansion and diversity due to various shared tasks spanning several languages and fields and organized via SemEval workshops and Germeval. Nonetheless, a few shortcomings still need to be addressed, such as the lack of low-resource language evaluations and the emphasis on sentence-level analysis. To thoroughly assess ABSA techniques in the context of complete reviews, this research presents a novel task, Review-Level Opinion Aspect Sentiment Target (ROAST). ROAST seeks to close the gap between sentence-level and text-level ABSA by identifying every ABSA constituent at the review level. We extend the available datasets to enable ROAST, addressing the drawbacks noted in previous research by incorporating low-resource languages, numerous languages, and a variety of topics. Through this effort, ABSA research will be able to cover more ground and get a deeper comprehension of the task and its practical application in a variety of languages and domains (https://github.com/RiTUAL-UH/ROAST-ABSA).

Sentiment Analysis (SA) is a major field of study in natural language processing, computational linguistics and information retrieval. Interest in SA has been constantly growing in both academia and industry over the recent years. Moreover, there is an increasing need for generating appropriate resources and datasets in particular for low resource languages including Persian. These datasets play an important role in designing and developing appropriate opinion mining platforms using supervised, semi-supervised or unsupervised methods. In this paper, we outline the entire process of developing a manually annotated sentiment corpus, SentiPers, which covers formal and informal written contemporary Persian. To the best of our knowledge, SentiPers is a unique sentiment corpus with such a rich annotation in three different levels including document-level, sentence-level, and entity/aspect-level for Persian. The corpus contains more than 26000 sentences of users opinions from digital product domain and benefits from special characteristics such as quantifying the positiveness or negativity of an opinion through assigning a number within a specific range to any given sentence. Furthermore, we present statistics on various components of our corpus as well as studying the inter-annotator agreement among the annotators. Finally, some of the challenges that we faced during the annotation process will be discussed as well.

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment of a piece of text (e.g., positive or negative), as well as identifying specific emotions or opinions expressed in the text, that involves the use of advanced machine and deep learning techniques. Recently, transformer-based language models make this task of human emotion analysis intuitive, thanks to the attention mechanism and parallel computation. These advantages make such models very powerful on linguistic tasks, unlike recurrent neural networks that spend a lot of time on sequential processing, making them prone to fail when it comes to processing long text. The scope of our paper aims to study the behaviour of the cutting-edge Transformer-based language models on opinion mining and provide a high-level comparison between them to highlight their key particularities. Additionally, our comparative study shows leads and paves the way for production engineers regarding the approach to focus on and is useful for researchers as it provides guidelines for future research subjects.

Aspect-level sentiment analysis aims to determine the sentiment polarity towards a specific target in a sentence. The main challenge of this task is to effectively model the relation between targets and sentiments so as to filter out noisy opinion words from irrelevant targets. Most recent efforts capture relations through target-sentiment pairs or opinion spans from a word-level or phrase-level perspective. Based on the observation that targets and sentiments essentially establish relations following the grammatical hierarchy of phrase-clause-sentence structure, it is hopeful to exploit comprehensive syntactic information for better guiding the learning process. Therefore, we introduce the concept of Scope, which outlines a structural text region related to a specific target. To jointly learn structural Scope and predict the sentiment polarity, we propose a hybrid graph convolutional network (HGCN) to synthesize information from constituency tree and dependency tree, exploring the potential of linking two syntax parsing methods to enrich the representation. Experimental results on four public datasets illustrate that our HGCN model outperforms current state-of-the-art baselines.

Most datasets for sentiment analysis lack context in which an opinion was expressed, often crucial for emotion understanding, and are mainly limited by a few emotion categories. Foundation large language models (LLMs) like GPT-4 suffer from over-predicting emotions and are too resource-intensive. We design an LLM-based data synthesis pipeline and leverage a large model, Mistral-7b, for the generation of training examples for more accessible, lightweight BERT-type encoder models. We focus on enlarging the semantic diversity of examples and propose grounding the generation into a corpus of narratives to produce non-repetitive story-character-centered utterances with unique contexts over 28 emotion classes. By running 700K inferences in 450 GPU hours, we contribute with the dataset of 100K contextual and also 300K context-less examples to cover both scenarios. We use it for fine-tuning pre-trained encoders, which results in several Emo Pillars models. We show that Emo Pillars models are highly adaptive to new domains when tuned to specific tasks such as GoEmotions, ISEAR, IEMOCAP, and EmoContext, reaching the SOTA performance on the first three. We also validate our dataset, conducting statistical analysis and human evaluation, and confirm the success of our measures in utterance diversification (although less for the neutral class) and context personalization, while pointing out the need for improved handling of out-of-taxonomy labels within the pipeline.

While sentiment analysis systems try to determine the sentiment polarities of given targets based on the key opinion expressions in input texts, in implicit sentiment analysis (ISA) the opinion cues come in an implicit and obscure manner. Thus detecting implicit sentiment requires the common-sense and multi-hop reasoning ability to infer the latent intent of opinion. Inspired by the recent chain-of-thought (CoT) idea, in this work we introduce a Three-hop Reasoning (THOR) CoT framework to mimic the human-like reasoning process for ISA. We design a three-step prompting principle for THOR to step-by-step induce the implicit aspect, opinion, and finally the sentiment polarity. Our THOR+Flan-T5 (11B) pushes the state-of-the-art (SoTA) by over 6% F1 on supervised setup. More strikingly, THOR+GPT3 (175B) boosts the SoTA by over 50% F1 on zero-shot setting. Our code is open at https://github.com/scofield7419/THOR-ISA.

This study presents the first multi-platform sentiment analysis of public opinion on the 15-minute city concept across Twitter, Reddit, and news media. Using compressed transformer models and Llama-3-8B for annotation, we classify sentiment across heterogeneous text domains. Our pipeline handles long-form and short-form text, supports consistent annotation, and enables reproducible evaluation. We benchmark five models (DistilRoBERTa, DistilBERT, MiniLM, ELECTRA, TinyBERT) using stratified 5-fold cross-validation, reporting F1-score, AUC, and training time. DistilRoBERTa achieved the highest F1 (0.8292), TinyBERT the best efficiency, and MiniLM the best cross-platform consistency. Results show News data yields inflated performance due to class imbalance, Reddit suffers from summarization loss, and Twitter offers moderate challenge. Compressed models perform competitively, challenging assumptions that larger models are necessary. We identify platform-specific trade-offs and propose directions for scalable, real-world sentiment classification in urban planning discourse.

Exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices but also enables people to express anti-social behaviour like online harassment, cyberbullying, and hate speech. Numerous works have been proposed to utilize these data for social and anti-social behaviours analysis, document characterization, and sentiment analysis by predicting the contexts mostly for highly resourced languages such as English. However, there are languages that are under-resources, e.g., South Asian languages like Bengali, Tamil, Assamese, Telugu that lack of computational resources for the NLP tasks. In this paper, we provide several classification benchmarks for Bengali, an under-resourced language. We prepared three datasets of expressing hate, commonly used topics, and opinions for hate speech detection, document classification, and sentiment analysis, respectively. We built the largest Bengali word embedding models to date based on 250 million articles, which we call BengFastText. We perform three different experiments, covering document classification, sentiment analysis, and hate speech detection. We incorporate word embeddings into a Multichannel Convolutional-LSTM (MConv-LSTM) network for predicting different types of hate speech, document classification, and sentiment analysis. Experiments demonstrate that BengFastText can capture the semantics of words from respective contexts correctly. Evaluations against several baseline embedding models, e.g., Word2Vec and GloVe yield up to 92.30%, 82.25%, and 90.45% F1-scores in case of document classification, sentiment analysis, and hate speech detection, respectively during 5-fold cross-validation tests.

Implicit Sentiment Analysis (ISA) is a crucial research area in natural language processing. Inspired by the idea of large language model Chain of Thought (CoT), this paper introduces a Sentiment Analysis of Thinking (SAoT) framework. The framework first analyzes the implicit aspects and opinions in the text using common sense and thinking chain capabilities. Then, it reflects on the process of implicit sentiment analysis and finally deduces the polarity of sentiment. The model is evaluated on the SemEval 2014 dataset, consisting of 1120 restaurant reviews and 638 laptop reviews. The experimental results demonstrate that the utilization of the ERNIE-Bot-4+SAoT model yields a notable performance improvement. Specifically, on the restaurant dataset, the F1 score reaches 75.27, accompanied by an ISA score of 66.29. Similarly, on the computer dataset, the F1 score achieves 76.50, while the ISA score amounts to 73.46. Comparatively, the ERNIE-Bot-4+SAoT model surpasses the BERTAsp + SCAPt baseline by an average margin of 47.99%.

Subjectivity is the expression of internal opinions or beliefs which cannot be objectively observed or verified, and has been shown to be important for sentiment analysis and word-sense disambiguation. Furthermore, subjectivity is an important aspect of user-generated data. In spite of this, subjectivity has not been investigated in contexts where such data is widespread, such as in question answering (QA). We therefore investigate the relationship between subjectivity and QA, while developing a new dataset. We compare and contrast with analyses from previous work, and verify that findings regarding subjectivity still hold when using recently developed NLP architectures. We find that subjectivity is also an important feature in the case of QA, albeit with more intricate interactions between subjectivity and QA performance. For instance, a subjective question may or may not be associated with a subjective answer. We release an English QA dataset (SubjQA) based on customer reviews, containing subjectivity annotations for questions and answer spans across 6 distinct domains.

Social media is now the predominant source of information due to the availability of immediate public response. As a result, social media data has become a valuable resource for comprehending public sentiments. Studies have shown that it can amplify ideas and influence public sentiments. This study analyzes the public perception of climate change and the environment over a decade from 2014 to 2023. Using the Pointwise Mutual Information (PMI) algorithm, we identify sentiment and explore prevailing emotions expressed within environmental tweets across various social media platforms, namely Twitter, Reddit, and YouTube. Accuracy on a human-annotated dataset was 0.65, higher than Vader score but lower than that of an expert rater (0.90). Our findings suggest that negative environmental tweets are far more common than positive or neutral ones. Climate change, air quality, emissions, plastic, and recycling are the most discussed topics on all social media platforms, highlighting its huge global concern. The most common emotions in environmental tweets are fear, trust, and anticipation, demonstrating public reactions wide and complex nature. By identifying patterns and trends in opinions related to the environment, we hope to provide insights that can help raise awareness regarding environmental issues, inform the development of interventions, and adapt further actions to meet environmental challenges.

Aspect-based sentiment analysis (ABSA) is a fine-grained type of sentiment analysis that identifies aspects and their associated opinions from a given text. With the surge of digital opinionated text data, ABSA gained increasing popularity for its ability to mine more detailed and targeted insights. Many review papers on ABSA subtasks and solution methodologies exist, however, few focus on trends over time or systemic issues relating to research application domains, datasets, and solution approaches. To fill the gap, this paper presents a systematic literature review (SLR) of ABSA studies with a focus on trends and high-level relationships among these fundamental components. This review is one of the largest SLRs on ABSA. To our knowledge, it is also the first to systematically examine the interrelations among ABSA research and data distribution across domains, as well as trends in solution paradigms and approaches. Our sample includes 727 primary studies screened from 8550 search results without time constraints via an innovative automatic filtering process. Our quantitative analysis not only identifies trends in nearly two decades of ABSA research development but also unveils a systemic lack of dataset and domain diversity as well as domain mismatch that may hinder the development of future ABSA research. We discuss these findings and their implications and propose suggestions for future research.

Opinions expressed in online finance-related textual data are having an increasingly profound impact on trading decisions and market movements. This trend highlights the vital role of sentiment analysis as a tool for quantifying the nature and strength of such opinions. With the rapid development of Generative AI (GenAI), supervised fine-tuned (SFT) large language models (LLMs) have become the de facto standard for financial sentiment analysis. However, the SFT paradigm can lead to memorization of the training data and often fails to generalize to unseen samples. This is a critical limitation in financial domains, where models must adapt to previously unobserved events and the nuanced, domain-specific language of finance. To this end, we introduce FinDPO, the first finance-specific LLM framework based on post-training human preference alignment via Direct Preference Optimization (DPO). The proposed FinDPO achieves state-of-the-art performance on standard sentiment classification benchmarks, outperforming existing supervised fine-tuned models by 11% on the average. Uniquely, the FinDPO framework enables the integration of a fine-tuned causal LLM into realistic portfolio strategies through a novel 'logit-to-score' conversion, which transforms discrete sentiment predictions into continuous, rankable sentiment scores (probabilities). In this way, simulations demonstrate that FinDPO is the first sentiment-based approach to maintain substantial positive returns of 67% annually and strong risk-adjusted performance, as indicated by a Sharpe ratio of 2.0, even under realistic transaction costs of 5 basis points (bps).

On social media, Arabic people tend to express themselves in their own local dialects. More particularly, Tunisians use the informal way called "Tunisian Arabizi". Analytical studies seek to explore and recognize online opinions aiming to exploit them for planning and prediction purposes such as measuring the customer satisfaction and establishing sales and marketing strategies. However, analytical studies based on Deep Learning are data hungry. On the other hand, African languages and dialects are considered low resource languages. For instance, to the best of our knowledge, no annotated Tunisian Arabizi dataset exists. In this paper, we introduce TUNIZI a sentiment analysis Tunisian Arabizi Dataset, collected from social networks, preprocessed for analytical studies and annotated manually by Tunisian native speakers.

Sentiment analysis is the process of identifying and categorizing people's emotions or opinions regarding various topics. Analyzing political sentiment is critical for understanding the complexities of public opinion processes, especially during election seasons. It gives significant information on voter preferences, attitudes, and current trends. In this study, we investigate political sentiment analysis during Bangladeshi elections, specifically examining how effectively Pre-trained Language Models (PLMs) and Large Language Models (LLMs) capture complex sentiment characteristics. Our study centers on the creation of the "Motamot" dataset, comprising 7,058 instances annotated with positive and negative sentiments, sourced from diverse online newspaper portals, forming a comprehensive resource for political sentiment analysis. We meticulously evaluate the performance of various PLMs including BanglaBERT, Bangla BERT Base, XLM-RoBERTa, mBERT, and sahajBERT, alongside LLMs such as Gemini 1.5 Pro and GPT 3.5 Turbo. Moreover, we explore zero-shot and few-shot learning strategies to enhance our understanding of political sentiment analysis methodologies. Our findings underscore BanglaBERT's commendable accuracy of 88.10% among PLMs. However, the exploration into LLMs reveals even more promising results. Through the adept application of Few-Shot learning techniques, Gemini 1.5 Pro achieves an impressive accuracy of 96.33%, surpassing the remarkable performance of GPT 3.5 Turbo, which stands at 94%. This underscores Gemini 1.5 Pro's status as the superior performer in this comparison.

In the era of pervasive internet use and the dominance of social networks, researchers face significant challenges in Persian text mining including the scarcity of adequate datasets in Persian and the inefficiency of existing language models. This paper specifically tackles these challenges, aiming to amplify the efficiency of language models tailored to the Persian language. Focusing on enhancing the effectiveness of sentiment analysis, our approach employs an aspect-based methodology utilizing the ParsBERT model, augmented with a relevant lexicon. The study centers on sentiment analysis of user opinions extracted from the Persian website 'Digikala.' The experimental results not only highlight the proposed method's superior semantic capabilities but also showcase its efficiency gains with an accuracy of 88.2% and an F1 score of 61.7. The importance of enhancing language models in this context lies in their pivotal role in extracting nuanced sentiments from user-generated content, ultimately advancing the field of sentiment analysis in Persian text mining by increasing efficiency and accuracy.

Fine-grained sentiment analysis (FSA) aims to extract and summarize user opinions from vast opinionated text. Recent studies demonstrate that large language models (LLMs) possess exceptional sentiment understanding capabilities. However, directly deploying LLMs for FSA applications incurs high inference costs. Therefore, this paper investigates the distillation of fine-grained sentiment understanding from LLMs into small language models (SLMs). We prompt LLMs to examine and interpret the sentiments of given reviews and then utilize the generated content to pretrain SLMs. Additionally, we develop a comprehensive FSA benchmark to evaluate both SLMs and LLMs. Extensive experiments on this benchmark reveal that: (1) distillation significantly enhances the performance of SLMs in FSA tasks, achieving a 6.00\% improvement in F_1-score, and the distilled model can outperform Llama-2-7b with only 220M parameters; (2) distillation equips SLMs with excellent zero-shot sentiment classification capabilities, enabling them to match or even exceed their teacher models. These results suggest that distillation from LLMs is a highly promising direction for FSA. We will release our code, data, and pretrained model weights at https://github.com/HITSZ-HLT/FSA-Distillation.

Social media has become extremely influential when it comes to policy making in modern societies especially in the western world (e.g., 48% of Europeans use social media every day or almost every day). Platforms such as Twitter allow users to follow politicians, thus making citizens more involved in political discussion. In the same vein, politicians use Twitter to express their opinions, debate among others on current topics and promote their political agenda aiming to influence voter behaviour. Previous studies have shown that tweets conveying negative sentiment are likely to be retweeted more frequently. In this paper, we attempt to analyse tweets of politicians from different countries and explore whether their tweets follow the same trend. Utilising state-of-the-art pre-trained language models we performed sentiment analysis on hundreds of thousands of tweets collected from members of parliament of Greece, Spain and United Kingdom, including devolved administrations. We achieved this by systematically exploring and analysing the differences between influential and less popular tweets. Our analysis indicates that politicians' negatively charged tweets spread more widely, especially in more recent times, and highlights interesting trends in the intersection of sentiment and popularity.

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called aspect-based opinion mining) is often desired in practical applications as it provides detailed opinions or sentiments about different aspects of entities and entities themselves, which are usually required for action. Aspect extraction and entity extraction are thus two core tasks of aspect-based opinion mining. his paper has presented a framework of aspect-based opinion mining based on the concept of transfer learning. on real-world customer reviews available on the Amazon website. The model has yielded quite satisfactory results in its task of aspect-based opinion mining.

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur infrequently, leading to errors that arise from using small samples. In this paper, we use the capacity for memorization, interpolation, and extrapolation of Transformer Language Models such as the GPT series to learn the linguistic behaviors of a subgroup within larger corpora of Yelp reviews. We then use prompt-based queries to generate synthetic text that can be analyzed to produce insights into specific opinions held by the populations that the models were trained on. Once learned, more specific sentiment queries can be made of the model with high levels of accuracy when compared to traditional keyword searches. We show that even in cases where a specific keyphrase is limited or not present at all in the training corpora, the GPT is able to accurately generate large volumes of text that have the correct sentiment.

In this paper, we introduce the task of targeted aspect-based sentiment analysis. The goal is to extract fine-grained information with respect to entities mentioned in user comments. This work extends both aspect-based sentiment analysis that assumes a single entity per document and targeted sentiment analysis that assumes a single sentiment towards a target entity. In particular, we identify the sentiment towards each aspect of one or more entities. As a testbed for this task, we introduce the SentiHood dataset, extracted from a question answering (QA) platform where urban neighbourhoods are discussed by users. In this context units of text often mention several aspects of one or more neighbourhoods. This is the first time that a generic social media platform in this case a QA platform, is used for fine-grained opinion mining. Text coming from QA platforms is far less constrained compared to text from review specific platforms which current datasets are based on. We develop several strong baselines, relying on logistic regression and state-of-the-art recurrent neural networks.

Sentiment Analysis is one of the most classical and primarily studied natural language processing tasks. This problem had a notable advance with the proposition of more complex and scalable machine learning models. Despite this progress, the Brazilian Portuguese language still disposes only of limited linguistic resources, such as datasets dedicated to sentiment classification, especially when considering the existence of predefined partitions in training, testing, and validation sets that would allow a more fair comparison of different algorithm alternatives. Motivated by these issues, this work analyzes the predictive performance of a range of document embedding strategies, assuming the polarity as the system outcome. This analysis includes five sentiment analysis datasets in Brazilian Portuguese, unified in a single dataset, and a reference partitioning in training, testing, and validation sets, both made publicly available through a digital repository. A cross-evaluation of dataset-specific models over different contexts is conducted to evaluate their generalization capabilities and the feasibility of adopting a unique model for addressing all scenarios.

Targeted opinion word extraction (TOWE) is a sub-task of aspect based sentiment analysis (ABSA) which aims to find the opinion words for a given aspect-term in a sentence. Despite their success for TOWE, the current deep learning models fail to exploit the syntactic information of the sentences that have been proved to be useful for TOWE in the prior research. In this work, we propose to incorporate the syntactic structures of the sentences into the deep learning models for TOWE, leveraging the syntax-based opinion possibility scores and the syntactic connections between the words. We also introduce a novel regularization technique to improve the performance of the deep learning models based on the representation distinctions between the words in TOWE. The proposed model is extensively analyzed and achieves the state-of-the-art performance on four benchmark datasets.

Sentiment analysis is a widely researched area within Natural Language Processing (NLP), attracting significant interest due to the advent of automated solutions. Despite this, the task remains challenging because of the inherent complexity of languages and the subjective nature of sentiments. It is even more challenging for less-studied and less-resourced languages such as Lithuanian. Our review of existing Lithuanian NLP research reveals that traditional machine learning methods and classification algorithms have limited effectiveness for the task. In this work, we address sentiment analysis of Lithuanian five-star-based online reviews from multiple domains that we collect and clean. We apply transformer models to this task for the first time, exploring the capabilities of pre-trained multilingual Large Language Models (LLMs), specifically focusing on fine-tuning BERT and T5 models. Given the inherent difficulty of the task, the fine-tuned models perform quite well, especially when the sentiments themselves are less ambiguous: 80.74% and 89.61% testing recognition accuracy of the most popular one- and five-star reviews respectively. They significantly outperform current commercial state-of-the-art general-purpose LLM GPT-4. We openly share our fine-tuned LLMs online.

The surge of user-generated online content presents a wealth of insights into customer preferences and market trends. However, the highly diverse, complex, and context-rich nature of such contents poses significant challenges to traditional opinion mining approaches. To address this, we introduce Online Opinion Mining Benchmark (OOMB), a novel dataset and evaluation protocol designed to assess the ability of large language models (LLMs) to mine opinions effectively from diverse and intricate online environments. OOMB provides extensive (entity, feature, opinion) tuple annotations and a comprehensive opinion-centric summary that highlights key opinion topics within each content, thereby enabling the evaluation of both the extractive and abstractive capabilities of models. Through our proposed benchmark, we conduct a comprehensive analysis of which aspects remain challenging and where LLMs exhibit adaptability, to explore whether they can effectively serve as opinion miners in realistic online scenarios. This study lays the foundation for LLM-based opinion mining and discusses directions for future research in this field.

Sentiment analysis is a pivotal task in the domain of natural language processing. It encompasses both text-level sentiment polarity classification and word-level Part of Speech(POS) sentiment polarity determination. Such analysis challenges models to understand text holistically while also extracting nuanced information. With the rise of Large Language Models(LLMs), new avenues for sentiment analysis have opened. This paper proposes enhancing performance by leveraging the Mutual Reinforcement Effect(MRE) between individual words and the overall text. It delves into how word polarity influences the overarching sentiment of a passage. To support our research, we annotated four novel Sentiment Text Classification and Part of Speech(SCPOS) datasets, building upon existing sentiment classification datasets. Furthermore, we developed a Universal Sentiment Analysis(USA) model, with a 7-billion parameter size. Experimental results revealed that our model surpassed the performance of gpt-3.5-turbo across all four datasets, underscoring the significance of MRE in sentiment analysis.

The rapid expansion of the digital world has propelled sentiment analysis into a critical tool across diverse sectors such as marketing, politics, customer service, and healthcare. While there have been significant advancements in sentiment analysis for widely spoken languages, low-resource languages, such as Bangla, remain largely under-researched due to resource constraints. Furthermore, the recent unprecedented performance of Large Language Models (LLMs) in various applications highlights the need to evaluate them in the context of low-resource languages. In this study, we present a sizeable manually annotated dataset encompassing 33,605 Bangla news tweets and Facebook comments. We also investigate zero- and few-shot in-context learning with several language models, including Flan-T5, GPT-4, and Bloomz, offering a comparative analysis against fine-tuned models. Our findings suggest that monolingual transformer-based models consistently outperform other models, even in zero and few-shot scenarios. To foster continued exploration, we intend to make this dataset and our research tools publicly available to the broader research community. In the spirit of further research, we plan to make this dataset and our experimental resources publicly accessible to the wider research community.

In the past few years, the growth of e-commerce and digital marketing in Vietnam has generated a huge volume of opinionated data. Analyzing those data would provide enterprises with insight for better business decisions. In this work, as part of the Advosights project, we study sentiment analysis of product reviews in Vietnamese. The final solution is based on Self-attention neural networks, a flexible architecture for text classification task with about 90.16% of accuracy in 0.0124 second, a very fast inference time.

Sentiment analysis is the process of identifying and extracting subjective information from text. Despite the advances to employ cross-lingual approaches in an automatic way, the implementation and evaluation of sentiment analysis systems require language-specific data to consider various sociocultural and linguistic peculiarities. In this paper, the collection and annotation of a dataset are described for sentiment analysis of Central Kurdish. We explore a few classical machine learning and neural network-based techniques for this task. Additionally, we employ an approach in transfer learning to leverage pretrained models for data augmentation. We demonstrate that data augmentation achieves a high F_1 score and accuracy despite the difficulty of the task.

The analysis of consumer sentiment, as expressed through reviews, can provide a wealth of insight regarding the quality of a product. While the study of sentiment analysis has been widely explored in many popular languages, relatively less attention has been given to the Bangla language, mostly due to a lack of relevant data and cross-domain adaptability. To address this limitation, we present BanglaBook, a large-scale dataset of Bangla book reviews consisting of 158,065 samples classified into three broad categories: positive, negative, and neutral. We provide a detailed statistical analysis of the dataset and employ a range of machine learning models to establish baselines including SVM, LSTM, and Bangla-BERT. Our findings demonstrate a substantial performance advantage of pre-trained models over models that rely on manually crafted features, emphasizing the necessity for additional training resources in this domain. Additionally, we conduct an in-depth error analysis by examining sentiment unigrams, which may provide insight into common classification errors in under-resourced languages like Bangla. Our codes and data are publicly available at https://github.com/mohsinulkabir14/BanglaBook.

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this approach fails to consider one crucial aspect of the systems: whether their outputs accurately reflect the users' (post-purchase) sentiments, i.e., whether and why they would like and/or dislike the recommended items. To shed light on this issue, we introduce new datasets and evaluation methods that focus on the users' sentiments. Specifically, we construct the datasets by explicitly extracting users' positive and negative opinions from their post-purchase reviews using an LLM, and propose to evaluate systems based on whether the generated explanations 1) align well with the users' sentiments, and 2) accurately identify both positive and negative opinions of users on the target items. We benchmark several recent models on our datasets and demonstrate that achieving strong performance on existing metrics does not ensure that the generated explanations align well with the users' sentiments. Lastly, we find that existing models can provide more sentiment-aware explanations when the users' (predicted) ratings for the target items are directly fed into the models as input. We will release our code and datasets upon acceptance.

In this thesis, we developed a comprehensive framework for sentiment analysis that takes its many aspects into account mainly for Turkish. We have also proposed several approaches specific to sentiment analysis in English only. We have accordingly made five major and three minor contributions. We generated a novel and effective feature set by combining unsupervised, semi-supervised, and supervised metrics. We then fed them as input into classical machine learning methods, and outperformed neural network models for datasets of different genres in both Turkish and English. We created a polarity lexicon with a semi-supervised domain-specific method, which has been the first approach applied for corpora in Turkish. We performed a fine morphological analysis for the sentiment classification task in Turkish by determining the polarities of morphemes. This can be adapted to other morphologically-rich or agglutinative languages as well. We have built a novel neural network architecture, which combines recurrent and recursive neural network models for English. We built novel word embeddings that exploit sentiment, syntactic, semantic, and lexical characteristics for both Turkish and English. We also redefined context windows as subclauses in modelling word representations in English. This can also be applied to other linguistic fields and natural language processing tasks. We have achieved state-of-the-art and significant results for all these original approaches. Our minor contributions include methods related to aspect-based sentiment in Turkish, parameter redefinition in the semi-supervised approach, and aspect term extraction techniques for English. This thesis can be considered the most detailed and comprehensive study made on sentiment analysis in Turkish as of July, 2020. Our work has also contributed to the opinion classification problem in English.

Sentiment analysis is a highly subjective and challenging task. Its complexity further increases when applied to the Arabic language, mainly because of the large variety of dialects that are unstandardized and widely used in the Web, especially in social media. While many datasets have been released to train sentiment classifiers in Arabic, most of these datasets contain shallow annotation, only marking the sentiment of the text unit, as a word, a sentence or a document. In this paper, we present the Arabic Sentiment Twitter Dataset for the Levantine dialect (ArSenTD-LEV). Based on findings from analyzing tweets from the Levant region, we created a dataset of 4,000 tweets with the following annotations: the overall sentiment of the tweet, the target to which the sentiment was expressed, how the sentiment was expressed, and the topic of the tweet. Results confirm the importance of these annotations at improving the performance of a baseline sentiment classifier. They also confirm the gap of training in a certain domain, and testing in another domain.

Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly curious about whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of opinions, sentiments, and emotions contained in the text. Specifically, we evaluate it in four settings, including standard evaluation, polarity shift evaluation, open-domain evaluation, and sentiment inference evaluation. The above evaluation involves 18 benchmark datasets and 5 representative sentiment analysis tasks, and we compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on end-task. Moreover, we also conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.

While sentiment analysis has become an established field in the NLP community, research into languages other than English has been hindered by the lack of resources. Although much research in multi-lingual and cross-lingual sentiment analysis has focused on unsupervised or semi-supervised approaches, these still require a large number of resources and do not reach the performance of supervised approaches. With this in mind, we introduce two datasets for supervised aspect-level sentiment analysis in Basque and Catalan, both of which are under-resourced languages. We provide high-quality annotations and benchmarks with the hope that they will be useful to the growing community of researchers working on these languages.

Recently, sentiment analysis has seen remarkable advance with the help of pre-training approaches. However, sentiment knowledge, such as sentiment words and aspect-sentiment pairs, is ignored in the process of pre-training, despite the fact that they are widely used in traditional sentiment analysis approaches. In this paper, we introduce Sentiment Knowledge Enhanced Pre-training (SKEP) in order to learn a unified sentiment representation for multiple sentiment analysis tasks. With the help of automatically-mined knowledge, SKEP conducts sentiment masking and constructs three sentiment knowledge prediction objectives, so as to embed sentiment information at the word, polarity and aspect level into pre-trained sentiment representation. In particular, the prediction of aspect-sentiment pairs is converted into multi-label classification, aiming to capture the dependency between words in a pair. Experiments on three kinds of sentiment tasks show that SKEP significantly outperforms strong pre-training baseline, and achieves new state-of-the-art results on most of the test datasets. We release our code at https://github.com/baidu/Senta.

Opinion summarization has been traditionally approached with unsupervised, weakly-supervised and few-shot learning techniques. In this work, we collect a large dataset of summaries paired with user reviews for over 31,000 products, enabling supervised training. However, the number of reviews per product is large (320 on average), making summarization - and especially training a summarizer - impractical. Moreover, the content of many reviews is not reflected in the human-written summaries, and, thus, the summarizer trained on random review subsets hallucinates. In order to deal with both of these challenges, we formulate the task as jointly learning to select informative subsets of reviews and summarizing the opinions expressed in these subsets. The choice of the review subset is treated as a latent variable, predicted by a small and simple selector. The subset is then fed into a more powerful summarizer. For joint training, we use amortized variational inference and policy gradient methods. Our experiments demonstrate the importance of selecting informative reviews resulting in improved quality of summaries and reduced hallucinations.

We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to generate both abstractive summaries by decoding these frequent encodings, and extractive summaries by selecting the sentences assigned to the same frequent encodings. Our method is attributable, because the model identifies sentences used to generate the summary as part of the summarization process. It scales easily to many hundreds of input reviews, because aggregation is performed in the latent space rather than over long sequences of tokens. We also demonstrate that our appraoch enables a degree of control, generating aspect-specific summaries by restricting the model to parts of the encoding space that correspond to desired aspects (e.g., location or food). Automatic and human evaluation on two datasets from different domains demonstrates that our method generates summaries that are more informative than prior work and better grounded in the input reviews.

Sentiment Analysis typically refers to using natural language processing, text analysis and computational linguistics to extract affect and emotion based information from text data. Our work explores how we can effectively use deep neural networks in transfer learning and joint dual input learning settings to effectively classify sentiments and detect hate speech in Hindi and Bengali data. We start by training Word2Vec word embeddings for Hindi HASOC dataset and Bengali hate speech and then train LSTM and subsequently, employ parameter sharing based transfer learning to Bengali sentiment classifiers by reusing and fine-tuning the trained weights of Hindi classifiers with both classifier being used as baseline in our study. Finally, we use BiLSTM with self attention in joint dual input learning setting where we train a single neural network on Hindi and Bengali dataset simultaneously using their respective embeddings.

Sentiment analysis is a crucial task that aims to understand people's emotional states and predict emotional categories based on multimodal information. It consists of several subtasks, such as emotion recognition in conversation (ERC), aspect-based sentiment analysis (ABSA), and multimodal sentiment analysis (MSA). However, unifying all subtasks in sentiment analysis presents numerous challenges, including modality alignment, unified input/output forms, and dataset bias. To address these challenges, we propose a Task-Specific Prompt method to jointly model subtasks and introduce a multimodal generative framework called UniSA. Additionally, we organize the benchmark datasets of main subtasks into a new Sentiment Analysis Evaluation benchmark, SAEval. We design novel pre-training tasks and training methods to enable the model to learn generic sentiment knowledge among subtasks to improve the model's multimodal sentiment perception ability. Our experimental results show that UniSA performs comparably to the state-of-the-art on all subtasks and generalizes well to various subtasks in sentiment analysis.

User-generated contents (UGCs) on online platforms allow marketing researchers to understand consumer preferences for products and services. With the advance of large language models (LLMs), some studies utilized the models for annotation and sentiment analysis. However, the relationship between the accuracy and the hyper-parameters of LLMs is yet to be thoroughly examined. In addition, the issues of variability and reproducibility of results from each trial of LLMs have rarely been considered in existing literature. Since actual human annotation uses majority voting to resolve disagreements among annotators, this study introduces a majority voting mechanism to a sentiment analysis model using local LLMs. By a series of three analyses of online reviews on restaurant evaluations, we demonstrate that majority voting with multiple attempts using a medium-sized model produces more robust results than using a large model with a single attempt. Furthermore, we conducted further analysis to investigate the effect of each aspect on the overall evaluation.

Large language models (LLMs) are now widely used across many fields, including marketing research. Sentiment analysis, in particular, helps firms understand consumer preferences. While most NLP studies classify sentiment from review text alone, marketing theories, such as prospect theory and expectation--disconfirmation theory, point out that customer evaluations are shaped not only by the actual experience but also by additional reference points. This study therefore investigates how the content and format of such supplementary information affect sentiment analysis using LLMs. We compare natural language (NL) and JSON-formatted prompts using a lightweight 3B parameter model suitable for practical marketing applications. Experiments on two Yelp categories (Restaurant and Nightlife) show that the JSON prompt with additional information outperforms all baselines without fine-tuning: Macro-F1 rises by 1.6% and 4% while RMSE falls by 16% and 9.1%, respectively, making it deployable in resource-constrained edge devices. Furthermore, a follow-up analysis confirms that performance gains stem from genuine contextual reasoning rather than label proxying. This work demonstrates that structured prompting can enable smaller models to achieve competitive performance, offering a practical alternative to large-scale model deployment.

Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to improve their offers. This paper attempts to understand the correlation of different variables in customer reviews on a women clothing e-commerce, and to classify each review whether it recommends the reviewed product or not and whether it consists of positive, negative, or neutral sentiment. To achieve these goals, we employed univariate and multivariate analyses on dataset features except for review titles and review texts, and we implemented a bidirectional recurrent neural network (RNN) with long-short term memory unit (LSTM) for recommendation and sentiment classification. Results have shown that a recommendation is a strong indicator of a positive sentiment score, and vice-versa. On the other hand, ratings in product reviews are fuzzy indicators of sentiment scores. We also found out that the bidirectional LSTM was able to reach an F1-score of 0.88 for recommendation classification, and 0.93 for sentiment classification.

In aspect-based sentiment analysis (ABSA), many neural models are equipped with an attention mechanism to quantify the contribution of each context word to sentiment prediction. However, such a mechanism suffers from one drawback: only a few frequent words with sentiment polarities are tended to be taken into consideration for final sentiment decision while abundant infrequent sentiment words are ignored by models. To deal with this issue, we propose a progressive self-supervised attention learning approach for attentional ABSA models. In this approach, we iteratively perform sentiment prediction on all training instances, and continually learn useful attention supervision information in the meantime. During training, at each iteration, context words with the highest impact on sentiment prediction, identified based on their attention weights or gradients, are extracted as words with active/misleading influence on the correct/incorrect prediction for each instance. Words extracted in this way are masked for subsequent iterations. To exploit these extracted words for refining ABSA models, we augment the conventional training objective with a regularization term that encourages ABSA models to not only take full advantage of the extracted active context words but also decrease the weights of those misleading words. We integrate the proposed approach into three state-of-the-art neural ABSA models. Experiment results and in-depth analyses show that our approach yields better attention results and significantly enhances the performance of all three models. We release the source code and trained models at https://github.com/DeepLearnXMU/PSSAttention.

We introduce PerSenT, a dataset of crowd-sourced annotations of the sentiment expressed by the authors towards the main entities in news articles. The dataset also includes paragraph-level sentiment annotations to provide more fine-grained supervision for the task. Our benchmarks of multiple strong baselines show that this is a difficult classification task. The results also suggest that simply fine-tuning document-level representations from BERT isn't adequate for this task. Making paragraph-level decisions and aggregating them over the entire document is also ineffective. We present empirical and qualitative analyses that illustrate the specific challenges posed by this dataset. We release this dataset with 5.3k documents and 38k paragraphs covering 3.2k unique entities as a challenge in entity sentiment analysis.

Sentiments inherently drive politics. How we receive and process information plays an essential role in political decision-making, shaping our judgment with strategic consequences both on the level of legislators and the masses. If sentiment plays such an important role in politics, how can we study and measure it systematically? The paper presents a new dataset of sentiment-annotated sentences, which are used in a series of experiments focused on training a robust sentiment classifier for parliamentary proceedings. The paper also introduces the first domain-specific LLM for political science applications additionally pre-trained on 1.72 billion domain-specific words from proceedings of 27 European parliaments. We present experiments demonstrating how the additional pre-training of LLM on parliamentary data can significantly improve the model downstream performance on the domain-specific tasks, in our case, sentiment detection in parliamentary proceedings. We further show that multilingual models perform very well on unseen languages and that additional data from other languages significantly improves the target parliament's results. The paper makes an important contribution to multiple domains of social sciences and bridges them with computer science and computational linguistics. Lastly, it sets up a more robust approach to sentiment analysis of political texts in general, which allows scholars to study political sentiment from a comparative perspective using standardized tools and techniques.

Human communication is inherently multimodal and asynchronous. Analyzing human emotions and sentiment is an emerging field of artificial intelligence. We are witnessing an increasing amount of multimodal content in local languages on social media about products and other topics. However, there are not many multimodal resources available for under-resourced Dravidian languages. Our study aims to create a multimodal sentiment analysis dataset for the under-resourced Tamil and Malayalam languages. First, we downloaded product or movies review videos from YouTube for Tamil and Malayalam. Next, we created captions for the videos with the help of annotators. Then we labelled the videos for sentiment, and verified the inter-annotator agreement using Fleiss's Kappa. This is the first multimodal sentiment analysis dataset for Tamil and Malayalam by volunteer annotators.

We explore the properties of byte-level recurrent language models. When given sufficient amounts of capacity, training data, and compute time, the representations learned by these models include disentangled features corresponding to high-level concepts. Specifically, we find a single unit which performs sentiment analysis. These representations, learned in an unsupervised manner, achieve state of the art on the binary subset of the Stanford Sentiment Treebank. They are also very data efficient. When using only a handful of labeled examples, our approach matches the performance of strong baselines trained on full datasets. We also demonstrate the sentiment unit has a direct influence on the generative process of the model. Simply fixing its value to be positive or negative generates samples with the corresponding positive or negative sentiment.

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant content -- leads to information overload, making it challenging for users to extract meaningful insights. Traditional opinion summarization models face challenges in handling long inputs and large volumes of reviews, while newer Large Language Model (LLM) approaches often fail to generate accurate and faithful summaries. To address those challenges, this paper introduces (1) a new dataset of long-form user reviews, each entity comprising over a thousand reviews, (2) two training-free LLM-based summarization approaches that scale to long inputs, and (3) automatic evaluation metrics. Our dataset of user reviews is paired with in-depth and unbiased critical summaries by domain experts, serving as a reference for evaluation. Additionally, our novel reference-free evaluation metrics provide a more granular, context-sensitive assessment of summary faithfulness. We benchmark several open-source and closed-source LLMs using our methods. Our evaluation reveals that LLMs still face challenges in balancing sentiment and format adherence in long-form summaries, though open-source models can narrow the gap when relevant information is retrieved in a focused manner.

Sentiment analysis is one of the most fundamental tasks in Natural Language Processing. Popular languages like English, Arabic, Russian, Mandarin, and also Indian languages such as Hindi, Bengali, Tamil have seen a significant amount of work in this area. However, the Marathi language which is the third most popular language in India still lags behind due to the absence of proper datasets. In this paper, we present the first major publicly available Marathi Sentiment Analysis Dataset - L3CubeMahaSent. It is curated using tweets extracted from various Maharashtrian personalities' Twitter accounts. Our dataset consists of ~16,000 distinct tweets classified in three broad classes viz. positive, negative, and neutral. We also present the guidelines using which we annotated the tweets. Finally, we present the statistics of our dataset and baseline classification results using CNN, LSTM, ULMFiT, and BERT-based deep learning models.

Aspect-based sentiment analysis (ABSA) is an NLP task that entails processing user-generated reviews to determine (i) the target being evaluated, (ii) the aspect category to which it belongs, and (iii) the sentiment expressed towards the target and aspect pair. In this article, we propose transforming ABSA into an abstract summary-like conditional text generation task that uses targets, aspects, and polarities to generate auxiliary statements. To demonstrate the efficacy of our task formulation and a proposed system, we fine-tune a pre-trained model for conditional text generation tasks to get new state-of-the-art results on a few restaurant domains and urban neighborhoods domain benchmark datasets.

M-SENA is an open-sourced platform for Multimodal Sentiment Analysis. It aims to facilitate advanced research by providing flexible toolkits, reliable benchmarks, and intuitive demonstrations. The platform features a fully modular video sentiment analysis framework consisting of data management, feature extraction, model training, and result analysis modules. In this paper, we first illustrate the overall architecture of the M-SENA platform and then introduce features of the core modules. Reliable baseline results of different modality features and MSA benchmarks are also reported. Moreover, we use model evaluation and analysis tools provided by M-SENA to present intermediate representation visualization, on-the-fly instance test, and generalization ability test results. The source code of the platform is publicly available at https://github.com/thuiar/M-SENA.

Sentiment analysis is one of the most widely studied applications in NLP, but most work focuses on languages with large amounts of data. We introduce the first large-scale human-annotated Twitter sentiment dataset for the four most widely spoken languages in Nigeria (Hausa, Igbo, Nigerian-Pidgin, and Yor\`ub\'a ) consisting of around 30,000 annotated tweets per language (and 14,000 for Nigerian-Pidgin), including a significant fraction of code-mixed tweets. We propose text collection, filtering, processing and labeling methods that enable us to create datasets for these low-resource languages. We evaluate a rangeof pre-trained models and transfer strategies on the dataset. We find that language-specific models and language-adaptivefine-tuning generally perform best. We release the datasets, trained models, sentiment lexicons, and code to incentivizeresearch on sentiment analysis in under-represented languages.

Twitter sentiment analysis, which often focuses on predicting the polarity of tweets, has attracted increasing attention over the last years, in particular with the rise of deep learning (DL). In this paper, we propose a new task: predicting the predominant sentiment among (first-order) replies to a given tweet. Therefore, we created RETWEET, a large dataset of tweets and replies manually annotated with sentiment labels. As a strong baseline, we propose a two-stage DL-based method: first, we create automatically labeled training data by applying a standard sentiment classifier to tweet replies and aggregating its predictions for each original tweet; our rationale is that individual errors made by the classifier are likely to cancel out in the aggregation step. Second, we use the automatically labeled data for supervised training of a neural network to predict reply sentiment from the original tweets. The resulting classifier is evaluated on the new RETWEET dataset, showing promising results, especially considering that it has been trained without any manually labeled data. Both the dataset and the baseline implementation are publicly available.

Aspect-based sentiment analysis (ABSA) is a natural language processing problem that requires analyzing user-generated reviews to determine: a) The target entity being reviewed, b) The high-level aspect to which it belongs, and c) The sentiment expressed toward the targets and the aspects. Numerous yet scattered corpora for ABSA make it difficult for researchers to identify corpora best suited for a specific ABSA subtask quickly. This study aims to present a database of corpora that can be used to train and assess autonomous ABSA systems. Additionally, we provide an overview of the major corpora for ABSA and its subtasks and highlight several features that researchers should consider when selecting a corpus. Finally, we discuss the advantages and disadvantages of current collection approaches and make recommendations for future corpora creation. This survey examines 65 publicly available ABSA datasets covering over 25 domains, including 45 English and 20 other languages datasets.

Sentiment analysis is a vital tool for uncovering insights from financial articles, news, and social media, shaping our understanding of market movements. Despite the impressive capabilities of large language models (LLMs) in financial natural language processing (NLP), they still struggle with accurately interpreting numerical values and grasping financial context, limiting their effectiveness in predicting financial sentiment. In this paper, we introduce a simple yet effective instruction tuning approach to address these issues. By transforming a small portion of supervised financial sentiment analysis data into instruction data and fine-tuning a general-purpose LLM with this method, we achieve remarkable advancements in financial sentiment analysis. In the experiment, our approach outperforms state-of-the-art supervised sentiment analysis models, as well as widely used LLMs like ChatGPT and LLaMAs, particularly in scenarios where numerical understanding and contextual comprehension are vital.

Automatic summarization is the process of reducing a text document in order to generate a summary that retains the most important points of the original document. In this work, we study two problems - i) summarizing a text document as set of keywords/caption, for image recommedation, ii) generating opinion summary which good mix of relevancy and sentiment with the text document. Intially, we present our work on an recommending images for enhancing a substantial amount of existing plain text news articles. We use probabilistic models and word similarity heuristics to generate captions and extract Key-phrases which are re-ranked using a rank aggregation framework with relevance feedback mechanism. We show that such rank aggregation and relevant feedback which are typically used in Tagging Documents, Text Information Retrieval also helps in improving image retrieval. These queries are fed to the Yahoo Search Engine to obtain relevant images 1. Our proposed method is observed to perform better than all existing baselines. Additonally, We propose a set of submodular functions for opinion summarization. Opinion summarization has built in it the tasks of summarization and sentiment detection. However, it is not easy to detect sentiment and simultaneously extract summary. The two tasks conflict in the sense that the demand of compression may drop sentiment bearing sentences, and the demand of sentiment detection may bring in redundant sentences. However, using submodularity we show how to strike a balance between the two requirements. Our functions generate summaries such that there is good correlation between document sentiment and summary sentiment along with good ROUGE score. We also compare the performances of the proposed submodular functions.

Compared to traditional sentiment analysis, which only considers text, multimodal sentiment analysis needs to consider emotional signals from multimodal sources simultaneously and is therefore more consistent with the way how humans process sentiment in real-world scenarios. It involves processing emotional information from various sources such as natural language, images, videos, audio, physiological signals, etc. However, although other modalities also contain diverse emotional cues, natural language usually contains richer contextual information and therefore always occupies a crucial position in multimodal sentiment analysis. The emergence of ChatGPT has opened up immense potential for applying large language models (LLMs) to text-centric multimodal tasks. However, it is still unclear how existing LLMs can adapt better to text-centric multimodal sentiment analysis tasks. This survey aims to (1) present a comprehensive review of recent research in text-centric multimodal sentiment analysis tasks, (2) examine the potential of LLMs for text-centric multimodal sentiment analysis, outlining their approaches, advantages, and limitations, (3) summarize the application scenarios of LLM-based multimodal sentiment analysis technology, and (4) explore the challenges and potential research directions for multimodal sentiment analysis in the future.

This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises of 1.74 million written reviews from 3.2 million ratings information collected from a total of 128k products being sold in online e-commerce platforms targeting the Bengali population. It includes an extensive array of related metadata for each of the reviews including the rating given by the reviewer, date the review was posted and date of purchase, number of likes, dislikes, response from the seller, images associated with the review etc. With sentiment analysis being the most prominent usage of review datasets, experimentation with a binary sentiment analysis model with the review rating serving as an indicator of positive or negative sentiment was conducted to evaluate the effectiveness of the large amount of data presented in BanglishRev for sentiment analysis tasks. A BanglishBERT model is trained on the data from BanglishRev with reviews being considered labeled positive if the rating is greater than 3 and negative if the rating is less than or equal to 3. The model is evaluated by being testing against a previously published manually annotated dataset for e-commerce reviews written in a mixture of Bangla, English and Banglish. The experimental model achieved an exceptional accuracy of 94\% and F1 score of 0.94, demonstrating the dataset's efficacy for sentiment analysis. Some of the intriguing patterns and observations seen within the dataset and future research directions where the dataset can be utilized is also discussed and explored. The dataset can be accessed through https://huggingface.co/datasets/BanglishRev/bangla-english-and-code-mixed-ecommerce-review-dataset.

Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review typically consists of free-form text and a star rating out of 5. The problem of predicting a user's star rating for a product, given the user's text review for that product, is called Review Rating Prediction and has lately become a popular, albeit hard, problem in machine learning. In this paper, we treat Review Rating Prediction as a multi-class classification problem, and build sixteen different prediction models by combining four feature extraction methods, (i) unigrams, (ii) bigrams, (iii) trigrams and (iv) Latent Semantic Indexing, with four machine learning algorithms, (i) logistic regression, (ii) Naive Bayes classification, (iii) perceptrons, and (iv) linear Support Vector Classification. We analyse the performance of each of these sixteen models to come up with the best model for predicting the ratings from reviews. We use the dataset provided by Yelp for training and testing the models.

Detecting subjectivity in news sentences is crucial for identifying media bias, enhancing credibility, and combating misinformation by flagging opinion-based content. It provides insights into public sentiment, empowers readers to make informed decisions, and encourages critical thinking. While research has developed methods and systems for this purpose, most efforts have focused on English and other high-resourced languages. In this study, we present the first large dataset for subjectivity detection in Arabic, consisting of ~3.6K manually annotated sentences, and GPT-4o based explanation. In addition, we included instructions (both in English and Arabic) to facilitate LLM based fine-tuning. We provide an in-depth analysis of the dataset, annotation process, and extensive benchmark results, including PLMs and LLMs. Our analysis of the annotation process highlights that annotators were strongly influenced by their political, cultural, and religious backgrounds, especially at the beginning of the annotation process. The experimental results suggest that LLMs with in-context learning provide better performance. We aim to release the dataset and resources for the community.

We investigate cross-lingual sentiment analysis, which has attracted significant attention due to its applications in various areas including market research, politics and social sciences. In particular, we introduce a sentiment analysis framework in multi-label setting as it obeys Plutchik wheel of emotions. We introduce a novel dynamic weighting method that balances the contribution from each class during training, unlike previous static weighting methods that assign non-changing weights based on their class frequency. Moreover, we adapt the focal loss that favors harder instances from single-label object recognition literature to our multi-label setting. Furthermore, we derive a method to choose optimal class-specific thresholds that maximize the macro-f1 score in linear time complexity. Through an extensive set of experiments, we show that our method obtains the state-of-the-art performance in 7 of 9 metrics in 3 different languages using a single model compared to the common baselines and the best-performing methods in the SemEval competition. We publicly share our code for our model, which can perform sentiment analysis in 100 languages, to facilitate further research.

Sentiment is a pervasive feature in natural language text, yet it is an open question how sentiment is represented within Large Language Models (LLMs). In this study, we reveal that across a range of models, sentiment is represented linearly: a single direction in activation space mostly captures the feature across a range of tasks with one extreme for positive and the other for negative. Through causal interventions, we isolate this direction and show it is causally relevant in both toy tasks and real world datasets such as Stanford Sentiment Treebank. Through this case study we model a thorough investigation of what a single direction means on a broad data distribution. We further uncover the mechanisms that involve this direction, highlighting the roles of a small subset of attention heads and neurons. Finally, we discover a phenomenon which we term the summarization motif: sentiment is not solely represented on emotionally charged words, but is additionally summarized at intermediate positions without inherent sentiment, such as punctuation and names. We show that in Stanford Sentiment Treebank zero-shot classification, 76% of above-chance classification accuracy is lost when ablating the sentiment direction, nearly half of which (36%) is due to ablating the summarized sentiment direction exclusively at comma positions.

With the development of the Internet, social media has become an important channel for posting disaster-related information. Analyzing attitudes hidden in these texts, known as sentiment analysis, is crucial for the government or relief agencies to improve disaster response efficiency, but it has not received sufficient attention. This paper aims to fill this gap by focusing on investigating attitudes towards disaster response and analyzing targeted relief supplies during disaster response. The contributions of this paper are fourfold. First, we propose several machine learning models for classifying public sentiment concerning disaster-related social media data. Second, we create a natural disaster dataset with sentiment labels, which contains nearly 50,00 Twitter data about different natural disasters in the United States (e.g., a tornado in 2011, a hurricane named Sandy in 2012, a series of floods in 2013, a hurricane named Matthew in 2016, a blizzard in 2016, a hurricane named Harvey in 2017, a hurricane named Michael in 2018, a series of wildfires in 2018, and a hurricane named Dorian in 2019). We are making our dataset available to the research community: https://github.com/Dong-UTIL/Natural-Hazards-Twitter-Dataset. It is our hope that our contribution will enable the study of sentiment analysis in disaster response. Third, we focus on extracting public attitudes and analyzing the essential needs (e.g., food, housing, transportation, and medical supplies) for the public during disaster response, instead of merely targeting on studying positive or negative attitudes of the public to natural disasters. Fourth, we conduct this research from two different dimensions for a comprehensive understanding of public opinion on disaster response, since disparate hazards caused by different types of natural disasters.

Despite impressive advancements in multilingual corpora collection and model training, developing large-scale deployments of multilingual models still presents a significant challenge. This is particularly true for language tasks that are culture-dependent. One such example is the area of multilingual sentiment analysis, where affective markers can be subtle and deeply ensconced in culture. This work presents the most extensive open massively multilingual corpus of datasets for training sentiment models. The corpus consists of 79 manually selected datasets from over 350 datasets reported in the scientific literature based on strict quality criteria. The corpus covers 27 languages representing 6 language families. Datasets can be queried using several linguistic and functional features. In addition, we present a multi-faceted sentiment classification benchmark summarizing hundreds of experiments conducted on different base models, training objectives, dataset collections, and fine-tuning strategies.

The work of this paper presents a dataset that contains the data of 4011 videos about the ongoing outbreak of measles published on 264 websites on the internet between January 1, 2024, and May 31, 2024. The dataset is available at https://dx.doi.org/10.21227/40s8-xf63. These websites primarily include YouTube and TikTok, which account for 48.6% and 15.2% of the videos, respectively. The remainder of the websites include Instagram and Facebook as well as the websites of various global and local news organizations. For each of these videos, the URL of the video, title of the post, description of the post, and the date of publication of the video are presented as separate attributes in the dataset. After developing this dataset, sentiment analysis (using VADER), subjectivity analysis (using TextBlob), and fine-grain sentiment analysis (using DistilRoBERTa-base) of the video titles and video descriptions were performed. This included classifying each video title and video description into (i) one of the sentiment classes i.e. positive, negative, or neutral, (ii) one of the subjectivity classes i.e. highly opinionated, neutral opinionated, or least opinionated, and (iii) one of the fine-grain sentiment classes i.e. fear, surprise, joy, sadness, anger, disgust, or neutral. These results are presented as separate attributes in the dataset for the training and testing of machine learning algorithms for performing sentiment analysis or subjectivity analysis in this field as well as for other applications. Finally, this paper also presents a list of open research questions that may be investigated using this dataset.

T\"urkiye is located on a fault line; earthquakes often occur on a large and small scale. There is a need for effective solutions for gathering current information during disasters. We can use social media to get insight into public opinion. This insight can be used in public relations and disaster management. In this study, Twitter posts on Izmir Earthquake that took place on October 2020 are analyzed. We question if this analysis can be used to make social inferences on time. Data mining and natural language processing (NLP) methods are used for this analysis. NLP is used for sentiment analysis and topic modelling. The latent Dirichlet Allocation (LDA) algorithm is used for topic modelling. We used the Bidirectional Encoder Representations from Transformers (BERT) model working with Transformers architecture for sentiment analysis. It is shown that the users shared their goodwill wishes and aimed to contribute to the initiated aid activities after the earthquake. The users desired to make their voices heard by competent institutions and organizations. The proposed methods work effectively. Future studies are also discussed.

In contemporary society, widespread social media usage is evident in people's daily lives. Nevertheless, disparities in emotional expressions between the real world and online platforms can manifest. We comprehensively analyzed Persian community on X to explore this phenomenon. An innovative pipeline was designed to measure the similarity between emotions in the real world compared to social media. Accordingly, recent tweets and images of participants were gathered and analyzed using Transformers-based text and image sentiment analysis modules. Each participant's friends also provided insights into the their real-world emotions. A distance criterion was used to compare real-world feelings with virtual experiences. Our study encompassed N=105 participants, 393 friends who contributed their perspectives, over 8,300 collected tweets, and 2,000 media images. Results indicated a 28.67% similarity between images and real-world emotions, while tweets exhibited a 75.88% alignment with real-world feelings. Additionally, the statistical significance confirmed that the observed disparities in sentiment proportions.

This publication describes the motivation and generation of Q_{bias}, a large dataset of Google and Bing search queries, a scraping tool and dataset for biased news articles, as well as language models for the investigation of bias in online search. Web search engines are a major factor and trusted source in information search, especially in the political domain. However, biased information can influence opinion formation and lead to biased opinions. To interact with search engines, users formulate search queries and interact with search query suggestions provided by the search engines. A lack of datasets on search queries inhibits research on the subject. We use Q_{bias} to evaluate different approaches to fine-tuning transformer-based language models with the goal of producing models capable of biasing text with left and right political stance. Additionally to this work we provided datasets and language models for biasing texts that allow further research on bias in online information search.

In this paper, we propose document-level end-to-end sentiment analysis to efficiently understand aspect and review sentiment expressed in online reviews in a unified manner. In particular, we assume that star rating labels are a "coarse-grained synthesis" of aspect ratings across in the review. We propose a Distantly Supervised Pyramid Network (DSPN) to efficiently perform Aspect-Category Detection, Aspect-Category Sentiment Analysis, and Rating Prediction using only document star rating labels for training. By performing these three related sentiment subtasks in an end-to-end manner, DSPN can extract aspects mentioned in the review, identify the corresponding sentiments, and predict the star rating labels. We evaluate DSPN on multi-aspect review datasets in English and Chinese and find that with only star rating labels for supervision, DSPN can perform comparably well to a variety of benchmark models. We also demonstrate the interpretability of DSPN's outputs on reviews to show the pyramid structure inherent in document level end-to-end sentiment analysis.

Attention-based neural models were employed to detect the different aspects and sentiment polarities of the same target in targeted aspect-based sentiment analysis (TABSA). However, existing methods do not specifically pre-train reasonable embeddings for targets and aspects in TABSA. This may result in targets or aspects having the same vector representations in different contexts and losing the context-dependent information. To address this problem, we propose a novel method to refine the embeddings of targets and aspects. Such pivotal embedding refinement utilizes a sparse coefficient vector to adjust the embeddings of target and aspect from the context. Hence the embeddings of targets and aspects can be refined from the highly correlative words instead of using context-independent or randomly initialized vectors. Experiment results on two benchmark datasets show that our approach yields the state-of-the-art performance in TABSA task.

In the sentiment attitude extraction task, the aim is to identify <<attitudes>> -- sentiment relations between entities mentioned in text. In this paper, we provide a study on attention-based context encoders in the sentiment attitude extraction task. For this task, we adapt attentive context encoders of two types: (1) feature-based; (2) self-based. In our study, we utilize the corpus of Russian analytical texts RuSentRel and automatically constructed news collection RuAttitudes for enriching the training set. We consider the problem of attitude extraction as two-class (positive, negative) and three-class (positive, negative, neutral) classification tasks for whole documents. Our experiments with the RuSentRel corpus show that the three-class classification models, which employ the RuAttitudes corpus for training, result in 10% increase and extra 3% by F1, when model architectures include the attention mechanism. We also provide the analysis of attention weight distributions in dependence on the term type.

In the sentiment attitude extraction task, the aim is to identify <<attitudes>> -- sentiment relations between entities mentioned in text. In this paper, we provide a study on attention-based context encoders in the sentiment attitude extraction task. For this task, we adapt attentive context encoders of two types: (i) feature-based; (ii) self-based. Our experiments with a corpus of Russian analytical texts RuSentRel illustrate that the models trained with attentive encoders outperform ones that were trained without them and achieve 1.5-5.9% increase by F1. We also provide the analysis of attention weight distributions in dependence on the term type.

The profusion of user generated content caused by the rise of social media platforms has enabled a surge in research relating to fields such as information retrieval, recommender systems, data mining and machine learning. However, the lack of comprehensive baseline data sets to allow a thorough evaluative comparison has become an important issue. In this paper we present a large data set of news items from well-known aggregators such as Google News and Yahoo! News, and their respective social feedback on multiple platforms: Facebook, Google+ and LinkedIn. The data collected relates to a period of 8 months, between November 2015 and July 2016, accounting for about 100,000 news items on four different topics: economy, microsoft, obama and palestine. This data set is tailored for evaluative comparisons in predictive analytics tasks, although allowing for tasks in other research areas such as topic detection and tracking, sentiment analysis in short text, first story detection or news recommendation.

Aspect-based sentiment analysis (ABSA) aims at automatically inferring the specific sentiment polarities toward certain aspects of products or services behind the social media texts or reviews, which has been a fundamental application to the real-world society. Since the early 2010s, ABSA has achieved extraordinarily high accuracy with various deep neural models. However, existing ABSA models with strong in-house performances may fail to generalize to some challenging cases where the contexts are variable, i.e., low robustness to real-world environments. In this study, we propose to enhance the ABSA robustness by systematically rethinking the bottlenecks from all possible angles, including model, data, and training. First, we strengthen the current best-robust syntax-aware models by further incorporating the rich external syntactic dependencies and the labels with aspect simultaneously with a universal-syntax graph convolutional network. In the corpus perspective, we propose to automatically induce high-quality synthetic training data with various types, allowing models to learn sufficient inductive bias for better robustness. Last, we based on the rich pseudo data perform adversarial training to enhance the resistance to the context perturbation and meanwhile employ contrastive learning to reinforce the representations of instances with contrastive sentiments. Extensive robustness evaluations are conducted. The results demonstrate that our enhanced syntax-aware model achieves better robustness performances than all the state-of-the-art baselines. By additionally incorporating our synthetic corpus, the robust testing results are pushed with around 10% accuracy, which are then further improved by installing the advanced training strategies. In-depth analyses are presented for revealing the factors influencing the ABSA robustness.

As AI systems become increasingly prevalent in various aspects of daily life, gaining a comprehensive understanding of public perception towards these AI systems has become increasingly essential for several reasons such as ethical considerations, user experience, fear, disinformation, regulation, collaboration, and co-creation. In this study, we investigate how mass social media users perceive the recent rise of AI frameworks such as ChatGPT. We collect a total of 33,912 comments in 388 unique subreddits spanning from November 30, 2022 to June 8, 2023 using a list of AI-related keywords. We employ BERTopic to uncover the major themes regarding AI on Reddit. Additionally, we seek to gain deeper insights into public opinion by examining the distribution of topics across different subreddits. We observe that technology-related subreddits predominantly focus on the technical aspects of AI models. On the other hand, non-tech subreddits show greater interest in social issues such as concerns about job replacement or furlough. We leverage zero-shot prompting to analyze the sentiment and perception of AI among individual users. Through a comprehensive sentiment and emotion analysis, we discover that tech-centric communities exhibit greater polarization compared to non-tech communities when discussing AI topics. This research contributes to our broader understanding of public opinion surrounding artificial intelligence.

Aspect-based sentiment analysis has gained significant attention in recent years due to its ability to provide fine-grained insights for sentiment expressions related to specific features of entities. An important component of aspect-based sentiment analysis is aspect extraction, which involves identifying and extracting aspect terms from text. Effective aspect extraction serves as the foundation for accurate sentiment analysis at the aspect level. In this paper, we propose aspect extraction models that use different types of embeddings for words and part-of-speech tags and that combine several learning models. We also propose tree positional encoding that is based on dependency parsing output to capture better the aspect positions in sentences. In addition, a new aspect extraction dataset is built for Turkish by machine translating an English dataset in a controlled setting. The experiments conducted on two Turkish datasets showed that the proposed models mostly outperform the studies that use the same datasets, and incorporating tree positional encoding increases the performance of the models.

We study the problem of opinion highlights generation from large volumes of user reviews, often exceeding thousands per entity, where existing methods either fail to scale or produce generic, one-size-fits-all summaries that overlook personalized needs. To tackle this, we introduce OpinioRAG, a scalable, training-free framework that combines RAG-based evidence retrieval with LLMs to efficiently produce tailored summaries. Additionally, we propose novel reference-free verification metrics designed for sentiment-rich domains, where accurately capturing opinions and sentiment alignment is essential. These metrics offer a fine-grained, context-sensitive assessment of factual consistency. To facilitate evaluation, we contribute the first large-scale dataset of long-form user reviews, comprising entities with over a thousand reviews each, paired with unbiased expert summaries and manually annotated queries. Through extensive experiments, we identify key challenges, provide actionable insights into improving systems, pave the way for future research, and position OpinioRAG as a robust framework for generating accurate, relevant, and structured summaries at scale.

The paper considers the use of GPT models with retrieval-augmented generation (RAG) for qualitative and quantitative analytics on NATO sentiments, NATO unity and NATO Article 5 trust opinion scores in different web sources: news sites found via Google Search API, Youtube videos with comments, and Reddit discussions. A RAG approach using GPT-4.1 model was applied to analyse news where NATO related topics were discussed. Two levels of RAG analytics were used: on the first level, the GPT model generates qualitative news summaries and quantitative opinion scores using zero-shot prompts; on the second level, the GPT model generates the summary of news summaries. Quantitative news opinion scores generated by the GPT model were analysed using Bayesian regression to get trend lines. The distributions found for the regression parameters make it possible to analyse an uncertainty in specified news opinion score trends. Obtained results show a downward trend for analysed scores of opinion related to NATO unity. This approach does not aim to conduct real political analysis; rather, it consider AI based approaches which can be used for further analytics as a part of a complex analytical approach. The obtained results demonstrate that the use of GPT models for news analysis can give informative qualitative and quantitative analytics, providing important insights. The dynamic model based on neural ordinary differential equations was considered for modelling public opinions. This approach makes it possible to analyse different scenarios for evolving public opinions.

This paper presents AI Wizards' participation in the CLEF 2025 CheckThat! Lab Task 1: Subjectivity Detection in News Articles, classifying sentences as subjective/objective in monolingual, multilingual, and zero-shot settings. Training/development datasets were provided for Arabic, German, English, Italian, and Bulgarian; final evaluation included additional unseen languages (e.g., Greek, Romanian, Polish, Ukrainian) to assess generalization. Our primary strategy enhanced transformer-based classifiers by integrating sentiment scores, derived from an auxiliary model, with sentence representations, aiming to improve upon standard fine-tuning. We explored this sentiment-augmented architecture with mDeBERTaV3-base, ModernBERT-base (English), and Llama3.2-1B. To address class imbalance, prevalent across languages, we employed decision threshold calibration optimized on the development set. Our experiments show sentiment feature integration significantly boosts performance, especially subjective F1 score. This framework led to high rankings, notably 1st for Greek (Macro F1 = 0.51).

In this paper we present the RuSentRel corpus including analytical texts in the sphere of international relations. For each document we annotated sentiments from the author to mentioned named entities, and sentiments of relations between mentioned entities. In the current experiments, we considered the problem of extracting sentiment relations between entities for the whole documents as a three-class machine learning task. We experimented with conventional machine-learning methods (Naive Bayes, SVM, Random Forest).

The large amount of data available in social media, forums and websites motivates researches in several areas of Natural Language Processing, such as sentiment analysis. The popularity of the area due to its subjective and semantic characteristics motivates research on novel methods and approaches for classification. Hence, there is a high demand for datasets on different domains and different languages. This paper introduces TweetSentBR, a sentiment corpora for Brazilian Portuguese manually annotated with 15.000 sentences on TV show domain. The sentences were labeled in three classes (positive, neutral and negative) by seven annotators, following literature guidelines for ensuring reliability on the annotation. We also ran baseline experiments on polarity classification using three machine learning methods, reaching 80.99% on F-Measure and 82.06% on accuracy in binary classification, and 59.85% F-Measure and 64.62% on accuracy on three point classification.

Emotion recognition and sentiment analysis are pivotal tasks in speech and language processing, particularly in real-world scenarios involving multi-party, conversational data. This paper presents a multimodal approach to tackle these challenges on a well-known dataset. We propose a system that integrates four key modalities/channels using pre-trained models: RoBERTa for text, Wav2Vec2 for speech, a proposed FacialNet for facial expressions, and a CNN+Transformer architecture trained from scratch for video analysis. Feature embeddings from each modality are concatenated to form a multimodal vector, which is then used to predict emotion and sentiment labels. The multimodal system demonstrates superior performance compared to unimodal approaches, achieving an accuracy of 66.36% for emotion recognition and 72.15% for sentiment analysis.

Visual-textual sentiment analysis aims to predict sentiment with the input of a pair of image and text. The main challenge of visual-textual sentiment analysis is how to learn effective visual features for sentiment prediction since input images are often very diverse. To address this challenge, we propose a new method that improves visual-textual sentiment analysis by introducing powerful expert visual features. The proposed method consists of four parts: (1) a visual-textual branch to learn features directly from data for sentiment analysis, (2) a visual expert branch with a set of pre-trained "expert" encoders to extract effective visual features, (3) a CLIP branch to implicitly model visual-textual correspondence, and (4) a multimodal feature fusion network based on either BERT or MLP to fuse multimodal features and make sentiment prediction. Extensive experiments on three datasets show that our method produces better visual-textual sentiment analysis performance than existing methods.

With the growth of online services, the need for advanced text classification algorithms, such as sentiment analysis and biased text detection, has become increasingly evident. The anonymous nature of online services often leads to the presence of biased and harmful language, posing challenges to maintaining the health of online communities. This phenomenon is especially relevant in South Korea, where large-scale hate speech detection algorithms have not yet been broadly explored. In this paper, we introduce "KoMultiText", a new comprehensive, large-scale dataset collected from a well-known South Korean SNS platform. Our proposed dataset provides annotations including (1) Preferences, (2) Profanities, and (3) Nine types of Bias for the text samples, enabling multi-task learning for simultaneous classification of user-generated texts. Leveraging state-of-the-art BERT-based language models, our approach surpasses human-level accuracy across diverse classification tasks, as measured by various metrics. Beyond academic contributions, our work can provide practical solutions for real-world hate speech and bias mitigation, contributing directly to the improvement of online community health. Our work provides a robust foundation for future research aiming to improve the quality of online discourse and foster societal well-being. All source codes and datasets are publicly accessible at https://github.com/Dasol-Choi/KoMultiText.

Recent efforts leverage knowledge distillation techniques to develop lightweight and practical sentiment analysis models. These methods are grounded in human-written instructions and large-scale user texts. Despite the promising results, two key challenges remain: (1) manually written instructions are limited in diversity and quantity, making them insufficient to ensure comprehensive coverage of distilled knowledge; (2) large-scale user texts incur high computational cost, hindering the practicality of these methods. To this end, we introduce CompEffDist, a comprehensive and efficient distillation framework for sentiment analysis. Our framework consists of two key modules: attribute-based automatic instruction construction and difficulty-based data filtering, which correspondingly tackle the aforementioned challenges. Applying our method across multiple model series (Llama-3, Qwen-3, and Gemma-3), we enable 3B student models to match the performance of 20x larger teacher models on most tasks. In addition, our approach greatly outperforms baseline methods in data efficiency, attaining the same performance level with only 10% of the data.

This paper presents KazSAnDRA, a dataset developed for Kazakh sentiment analysis that is the first and largest publicly available dataset of its kind. KazSAnDRA comprises an extensive collection of 180,064 reviews obtained from various sources and includes numerical ratings ranging from 1 to 5, providing a quantitative representation of customer attitudes. The study also pursued the automation of Kazakh sentiment classification through the development and evaluation of four machine learning models trained for both polarity classification and score classification. Experimental analysis included evaluation of the results considering both balanced and imbalanced scenarios. The most successful model attained an F1-score of 0.81 for polarity classification and 0.39 for score classification on the test sets. The dataset and fine-tuned models are open access and available for download under the Creative Commons Attribution 4.0 International License (CC BY 4.0) through our GitHub repository.

While user-generated product reviews often contain large quantities of information, their utility in addressing natural language product queries has been limited, with a key challenge being the need to aggregate information from multiple low-level sources (reviews) to a higher item level during retrieval. Existing methods for reviewed-item retrieval (RIR) typically take a late fusion (LF) approach which computes query-item scores by simply averaging the top-K query-review similarity scores for an item. However, we demonstrate that for multi-aspect queries and multi-aspect items, LF is highly sensitive to the distribution of aspects covered by reviews in terms of aspect frequency and the degree of aspect separation across reviews. To address these LF failures, we propose several novel aspect fusion (AF) strategies which include Large Language Model (LLM) query extraction and generative reranking. Our experiments show that for imbalanced review corpora, AF can improve over LF by a MAP@10 increase from 0.36 to 0.52, while achieving equivalent performance for balanced review corpora.

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution to alleviate this problem. Given that reviews often provide a rich and detailed user experience on different interests, they are potential ideal resources for providing high-quality recommendations within an informative conversation. In this paper, we design a novel end-to-end framework, namely, Review-augmented Conversational Recommender (RevCore), where reviews are seamlessly incorporated to enrich item information and assist in generating both coherent and informative responses. In detail, we extract sentiment-consistent reviews, perform review-enriched and entity-based recommendations for item suggestions, as well as use a review-attentive encoder-decoder for response generation. Experimental results demonstrate the superiority of our approach in yielding better performance on both recommendation and conversation responding.

Aspect based sentiment analysis aims to identify the sentimental tendency towards a given aspect in text. Fine-tuning of pretrained BERT performs excellent on this task and achieves state-of-the-art performances. Existing BERT-based works only utilize the last output layer of BERT and ignore the semantic knowledge in the intermediate layers. This paper explores the potential of utilizing BERT intermediate layers to enhance the performance of fine-tuning of BERT. To the best of our knowledge, no existing work has been done on this research. To show the generality, we also apply this approach to a natural language inference task. Experimental results demonstrate the effectiveness and generality of the proposed approach.

In this paper, we introduce UniSent universal sentiment lexica for 1000+ languages. Sentiment lexica are vital for sentiment analysis in absence of document-level annotations, a very common scenario for low-resource languages. To the best of our knowledge, UniSent is the largest sentiment resource to date in terms of the number of covered languages, including many low resource ones. In this work, we use a massively parallel Bible corpus to project sentiment information from English to other languages for sentiment analysis on Twitter data. We introduce a method called DomDrift to mitigate the huge domain mismatch between Bible and Twitter by a confidence weighting scheme that uses domain-specific embeddings to compare the nearest neighbors for a candidate sentiment word in the source (Bible) and target (Twitter) domain. We evaluate the quality of UniSent in a subset of languages for which manually created ground truth was available, Macedonian, Czech, German, Spanish, and French. We show that the quality of UniSent is comparable to manually created sentiment resources when it is used as the sentiment seed for the task of word sentiment prediction on top of embedding representations. In addition, we show that emoticon sentiments could be reliably predicted in the Twitter domain using only UniSent and monolingual embeddings in German, Spanish, French, and Italian. With the publication of this paper, we release the UniSent sentiment lexica.

Sentiment analysis is the most basic NLP task to determine the polarity of text data. There has been a significant amount of work in the area of multilingual text as well. Still hate and offensive speech detection faces a challenge due to inadequate availability of data, especially for Indian languages like Hindi and Marathi. In this work, we consider hate and offensive speech detection in Hindi and Marathi texts. The problem is formulated as a text classification task using the state of the art deep learning approaches. We explore different deep learning architectures like CNN, LSTM, and variations of BERT like multilingual BERT, IndicBERT, and monolingual RoBERTa. The basic models based on CNN and LSTM are augmented with fast text word embeddings. We use the HASOC 2021 Hindi and Marathi hate speech datasets to compare these algorithms. The Marathi dataset consists of binary labels and the Hindi dataset consists of binary as well as more-fine grained labels. We show that the transformer-based models perform the best and even the basic models along with FastText embeddings give a competitive performance. Moreover, with normal hyper-parameter tuning, the basic models perform better than BERT-based models on the fine-grained Hindi dataset.

Even for us, it can be challenging to comprehend the meaning of songs. As part of this project, we explore the process of generating the meaning of songs. Despite the widespread use of text-to-text models, few attempts have been made to achieve a similar objective. Songs are primarily studied in the context of sentiment analysis. This involves identifying opinions and emotions in texts, evaluating them as positive or negative, and utilizing these evaluations to make music recommendations. In this paper, we present a generative model that offers implicit meanings for several lines of a song. Our model uses a decoder Transformer architecture GPT-2, where the input is the lyrics of a song. Furthermore, we compared the performance of this architecture with that of the encoder-decoder Transformer architecture of the T5 model. We also examined the effect of different prompt types with the option of appending additional information, such as the name of the artist and the title of the song. Moreover, we tested different decoding methods with different training parameters and evaluated our results using ROUGE. In order to build our dataset, we utilized the 'Genious' API, which allowed us to acquire the lyrics of songs and their explanations, as well as their rich metadata.

We present the first Africentric SemEval Shared task, Sentiment Analysis for African Languages (AfriSenti-SemEval) - The dataset is available at https://github.com/afrisenti-semeval/afrisent-semeval-2023. AfriSenti-SemEval is a sentiment classification challenge in 14 African languages: Amharic, Algerian Arabic, Hausa, Igbo, Kinyarwanda, Moroccan Arabic, Mozambican Portuguese, Nigerian Pidgin, Oromo, Swahili, Tigrinya, Twi, Xitsonga, and Yor\`ub\'a (Muhammad et al., 2023), using data labeled with 3 sentiment classes. We present three subtasks: (1) Task A: monolingual classification, which received 44 submissions; (2) Task B: multilingual classification, which received 32 submissions; and (3) Task C: zero-shot classification, which received 34 submissions. The best performance for tasks A and B was achieved by NLNDE team with 71.31 and 75.06 weighted F1, respectively. UCAS-IIE-NLP achieved the best average score for task C with 58.15 weighted F1. We describe the various approaches adopted by the top 10 systems and their approaches.

Models are increasing in size and complexity in the hunt for SOTA. But what if those 2\% increase in performance does not make a difference in a production use case? Maybe benefits from a smaller, faster model outweigh those slight performance gains. Also, equally good performance across languages in multilingual tasks is more important than SOTA results on a single one. We present the biggest, unified, multilingual collection of sentiment analysis datasets. We use these to assess 11 models and 80 high-quality sentiment datasets (out of 342 raw datasets collected) in 27 languages and included results on the internally annotated datasets. We deeply evaluate multiple setups, including fine-tuning transformer-based models for measuring performance. We compare results in numerous dimensions addressing the imbalance in both languages coverage and dataset sizes. Finally, we present some best practices for working with such a massive collection of datasets and models from a multilingual perspective.

This paper uses the BERT model, which is a transformer-based architecture, to solve task 4A, English Language, Sentiment Analysis in Twitter of SemEval2017. BERT is a very powerful large language model for classification tasks when the amount of training data is small. For this experiment, we have used the BERT(BASE) model, which has 12 hidden layers. This model provides better accuracy, precision, recall, and f1 score than the Naive Bayes baseline model. It performs better in binary classification subtasks than the multi-class classification subtasks. We also considered all kinds of ethical issues during this experiment, as Twitter data contains personal and sensible information. The dataset and code used in our experiment can be found in this GitHub repository.

Effectively analyzing the comments to uncover latent intentions holds immense value in making strategic decisions across various domains. However, several challenges hinder the process of sentiment analysis including the lexical diversity exhibited in comments, the presence of long dependencies within the text, encountering unknown symbols and words, and dealing with imbalanced datasets. Moreover, existing sentiment analysis tasks mostly leveraged sequential models to encode the long dependent texts and it requires longer execution time as it processes the text sequentially. In contrast, the Transformer requires less execution time due to its parallel processing nature. In this work, we introduce a novel hybrid deep learning model, RoBERTa-BiLSTM, which combines the Robustly Optimized BERT Pretraining Approach (RoBERTa) with Bidirectional Long Short-Term Memory (BiLSTM) networks. RoBERTa is utilized to generate meaningful word embedding vectors, while BiLSTM effectively captures the contextual semantics of long-dependent texts. The RoBERTa-BiLSTM hybrid model leverages the strengths of both sequential and Transformer models to enhance performance in sentiment analysis. We conducted experiments using datasets from IMDb, Twitter US Airline, and Sentiment140 to evaluate the proposed model against existing state-of-the-art methods. Our experimental findings demonstrate that the RoBERTa-BiLSTM model surpasses baseline models (e.g., BERT, RoBERTa-base, RoBERTa-GRU, and RoBERTa-LSTM), achieving accuracies of 80.74%, 92.36%, and 82.25% on the Twitter US Airline, IMDb, and Sentiment140 datasets, respectively. Additionally, the model achieves F1-scores of 80.73%, 92.35%, and 82.25% on the same datasets, respectively.

This paper focuses on how to extract opinions over each Persian sentence-level text. Deep learning models provided a new way to boost the quality of the output. However, these architectures need to feed on big annotated data as well as an accurate design. To best of our knowledge, we do not merely suffer from lack of well-annotated Persian sentiment corpus, but also a novel model to classify the Persian opinions in terms of both multiple and binary classification. So in this work, first we propose two novel deep learning architectures comprises of bidirectional LSTM and CNN. They are a part of a deep hierarchy designed precisely and also able to classify sentences in both cases. Second, we suggested three data augmentation techniques for the low-resources Persian sentiment corpus. Our comprehensive experiments on three baselines and two different neural word embedding methods show that our data augmentation methods and intended models successfully address the aims of the research.

The adoption of Deep Neural Networks (DNNs) has greatly benefited Natural Language Processing (NLP) during the past decade. However, the demands of long document analysis are quite different from those of shorter texts, while the ever increasing size of documents uploaded on-line renders automated understanding of lengthy texts a critical issue. Relevant applications include automated Web mining, legal document review, medical records analysis, financial reports analysis, contract management, environmental impact assessment, news aggregation, etc. Despite the relatively recent development of efficient algorithms for analyzing long documents, practical tools in this field are currently flourishing. This article serves as an entry point into this dynamic domain and aims to achieve two objectives. Firstly, it provides an overview of the relevant neural building blocks, serving as a concise tutorial for the field. Secondly, it offers a brief examination of the current state-of-the-art in long document NLP, with a primary focus on two key tasks: document classification and document summarization. Sentiment analysis for long texts is also covered, since it is typically treated as a particular case of document classification. Consequently, this article presents an introductory exploration of document-level analysis, addressing the primary challenges, concerns, and existing solutions. Finally, the article presents publicly available annotated datasets that can facilitate further research in this area.

Large language models (LLMs) that produce human-like responses have begun to revolutionize research practices in the social sciences. We develop a novel methodological framework that fine-tunes LLMs with repeated cross-sectional surveys to incorporate the meaning of survey questions, individual beliefs, and temporal contexts for opinion prediction. We introduce two new emerging applications of the AI-augmented survey: retrodiction (i.e., predict year-level missing responses) and unasked opinion prediction (i.e., predict entirely missing responses). Among 3,110 binarized opinions from 68,846 Americans in the General Social Survey from 1972 to 2021, our models based on Alpaca-7b excel in retrodiction (AUC = 0.86 for personal opinion prediction, rho = 0.98 for public opinion prediction). These remarkable prediction capabilities allow us to fill in missing trends with high confidence and pinpoint when public attitudes changed, such as the rising support for same-sex marriage. On the other hand, our fine-tuned Alpaca-7b models show modest success in unasked opinion prediction (AUC = 0.73, rho = 0.67). We discuss practical constraints and ethical concerns regarding individual autonomy and privacy when using LLMs for opinion prediction. Our study demonstrates that LLMs and surveys can mutually enhance each other's capabilities: LLMs can broaden survey potential, while surveys can improve the alignment of LLMs.

Do state-of-the-art natural language understanding models care about word order - one of the most important characteristics of a sequence? Not always! We found 75% to 90% of the correct predictions of BERT-based classifiers, trained on many GLUE tasks, remain constant after input words are randomly shuffled. Despite BERT embeddings are famously contextual, the contribution of each individual word to downstream tasks is almost unchanged even after the word's context is shuffled. BERT-based models are able to exploit superficial cues (e.g. the sentiment of keywords in sentiment analysis; or the word-wise similarity between sequence-pair inputs in natural language inference) to make correct decisions when tokens are arranged in random orders. Encouraging classifiers to capture word order information improves the performance on most GLUE tasks, SQuAD 2.0 and out-of-samples. Our work suggests that many GLUE tasks are not challenging machines to understand the meaning of a sentence.

Opinion summarization focuses on generating summaries that reflect popular subjective information expressed in multiple online reviews. While generated summaries offer general and concise information about a particular hotel or product, the information may be insufficient to help the user compare multiple different choices. Thus, the user may still struggle with the question "Which one should I pick?" In this paper, we propose the comparative opinion summarization task, which aims at generating two contrastive summaries and one common summary from two different candidate sets of reviews. We develop a comparative summarization framework CoCoSum, which consists of two base summarization models that jointly generate contrastive and common summaries. Experimental results on a newly created benchmark CoCoTrip show that CoCoSum can produce higher-quality contrastive and common summaries than state-of-the-art opinion summarization models. The dataset and code are available at https://github.com/megagonlabs/cocosum

Lack of available resources such as text corpora for low-resource languages seriously hinders research on natural language processing and computational linguistics. This paper presents AlbMoRe, a corpus of 800 sentiment annotated movie reviews in Albanian. Each text is labeled as positive or negative and can be used for sentiment analysis research. Preliminary results based on traditional machine learning classifiers trained with the AlbMoRe samples are also reported. They can serve as comparison baselines for future research experiments.

We propose a method for unsupervised abstractive opinion summarization, that combines the attributability and scalability of extractive approaches with the coherence and fluency of Large Language Models (LLMs). Our method, HIRO, learns an index structure that maps sentences to a path through a semantically organized discrete hierarchy. At inference time, we populate the index and use it to identify and retrieve clusters of sentences containing popular opinions from input reviews. Then, we use a pretrained LLM to generate a readable summary that is grounded in these extracted evidential clusters. The modularity of our approach allows us to evaluate its efficacy at each stage. We show that HIRO learns an encoding space that is more semantically structured than prior work, and generates summaries that are more representative of the opinions in the input reviews. Human evaluation confirms that HIRO generates more coherent, detailed and accurate summaries that are significantly preferred by annotators compared to prior work.

Expression of sentiment in parliamentary debates is deemed to be significantly different from that on social media or in product reviews. This paper adds to an emerging body of research on parliamentary debates with a dataset of sentences annotated for detection sentiment polarity in political discourse. We sample the sentences for annotation from the proceedings of three Southeast European parliaments: Croatia, Bosnia-Herzegovina, and Serbia. A six-level schema is applied to the data with the aim of training a classification model for the detection of sentiment in parliamentary proceedings. Krippendorff's alpha measuring the inter-annotator agreement ranges from 0.6 for the six-level annotation schema to 0.75 for the three-level schema and 0.83 for the two-level schema. Our initial experiments on the dataset show that transformer models perform significantly better than those using a simpler architecture. Furthermore, regardless of the similarity of the three languages, we observe differences in performance across different languages. Performing parliament-specific training and evaluation shows that the main reason for the differing performance between parliaments seems to be the different complexity of the automatic classification task, which is not observable in annotator performance. Language distance does not seem to play any role neither in annotator nor in automatic classification performance. We release the dataset and the best-performing model under permissive licences.

Texts can convey several types of inter-related information concerning opinions and attitudes. Such information includes the author's attitude towards mentioned entities, attitudes of the entities towards each other, positive and negative effects on the entities in the described situations. In this paper, we described the lexicon RuSentiFrames for Russian, where predicate words and expressions are collected and linked to so-called sentiment frames conveying several types of presupposed information on attitudes and effects. We applied the created frames in the task of extracting attitudes from a large news collection.

We study the task of long-form opinion text generation, which faces at least two distinct challenges. First, existing neural generation models fall short of coherence, thus requiring efficient content planning. Second, diverse types of information are needed to guide the generator to cover both subjective and objective content. To this end, we propose DYPLOC, a generation framework that conducts dynamic planning of content while generating the output based on a novel design of mixed language models. To enrich the generation with diverse content, we further propose to use large pre-trained models to predict relevant concepts and to generate claims. We experiment with two challenging tasks on newly collected datasets: (1) argument generation with Reddit ChangeMyView, and (2) writing articles using New York Times' Opinion section. Automatic evaluation shows that our model significantly outperforms competitive comparisons. Human judges further confirm that our generations are more coherent with richer content.