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Apr 16

Building Efficient and Effective OpenQA Systems for Low-Resource Languages

Question answering (QA) is the task of answering questions posed in natural language with free-form natural language answers extracted from a given passage. In the OpenQA variant, only a question text is given, and the system must retrieve relevant passages from an unstructured knowledge source and use them to provide answers, which is the case in the mainstream QA systems on the Web. QA systems currently are mostly limited to the English language due to the lack of large-scale labeled QA datasets in non-English languages. In this paper, we show that effective, low-cost OpenQA systems can be developed for low-resource contexts. The key ingredients are (1) weak supervision using machine-translated labeled datasets and (2) a relevant unstructured knowledge source in the target language context. Furthermore, we show that only a few hundred gold assessment examples are needed to reliably evaluate these systems. We apply our method to Turkish as a challenging case study, since English and Turkish are typologically very distinct and Turkish has limited resources for QA. We present SQuAD-TR, a machine translation of SQuAD2.0, and we build our OpenQA system by adapting ColBERT-QA and retraining it over Turkish resources and SQuAD-TR using two versions of Wikipedia dumps spanning two years. We obtain a performance improvement of 24-32% in the Exact Match (EM) score and 22-29% in the F1 score compared to the BM25-based and DPR-based baseline QA reader models. Our results show that SQuAD-TR makes OpenQA feasible for Turkish, which we hope encourages researchers to build OpenQA systems in other low-resource languages. We make all the code, models, and the dataset publicly available at https://github.com/boun-tabi/SQuAD-TR.

  • 6 authors
·
Jan 7, 2024

Retrieval Improvements Do Not Guarantee Better Answers: A Study of RAG for AI Policy QA

Retrieval-augmented generation (RAG) systems are increasingly used to analyze complex policy documents, but achieving sufficient reliability for expert usage remains challenging in domains characterized by dense legal language and evolving, overlapping regulatory frameworks. We study the application of RAG to AI governance and policy analysis using the AI Governance and Regulatory Archive (AGORA) corpus, a curated collection of 947 AI policy documents. Our system combines a ColBERT-based retriever fine-tuned with contrastive learning and a generator aligned to human preferences using Direct Preference Optimization (DPO). We construct synthetic queries and collect pairwise preferences to adapt the system to the policy domain. Through experiments evaluating retrieval quality, answer relevance, and faithfulness, we find that domain-specific fine-tuning improves retrieval metrics but does not consistently improve end-to-end question answering performance. In some cases, stronger retrieval counterintuitively leads to more confident hallucinations when relevant documents are absent from the corpus. These results highlight a key concern for those building policy-focused RAG systems: improvements to individual components do not necessarily translate to more reliable answers. Our findings provide practical insights for designing grounded question-answering systems over dynamic regulatory corpora.

  • 5 authors
·
Mar 25