| ticket_id,household_id,open_date,issue_category,severity_band,truck_roll_required_flag,resolution_days,equipment_replaced_flag | |
| TKT-00000001,H000001,2025-05-07,battery_alert,low,True,13,False | |
| TKT-00000002,H000001,2025-04-27,connectivity,high,False,18,False | |
| TKT-00000003,H000002,2025-02-12,production_drop,low,False,13,False | |
| TKT-00000004,H000009,2025-02-01,customer_question,low,False,13,False | |
| TKT-00000005,H000013,2025-03-01,customer_question,moderate,False,4,False | |
| TKT-00000006,H000018,2025-04-14,customer_question,moderate,False,17,False | |
| TKT-00000007,H000018,2025-04-15,inverter_fault,low,True,10,False | |
| TKT-00000008,H000038,2025-04-26,production_drop,high,True,10,False | |
| TKT-00000009,H000044,2025-01-09,customer_question,moderate,False,3,False | |
| TKT-00000010,H000046,2025-05-24,battery_alert,low,True,14,False | |
| TKT-00000011,H000047,2025-06-24,customer_question,moderate,False,1,False | |
| TKT-00000012,H000048,2025-02-14,battery_alert,low,True,13,False | |
| TKT-00000013,H000057,2025-04-24,production_drop,moderate,True,12,False | |
| TKT-00000014,H000062,2025-02-05,battery_alert,low,False,13,False | |
| TKT-00000015,H000065,2025-04-17,inverter_fault,moderate,False,15,False | |
| TKT-00000016,H000067,2025-01-13,battery_alert,low,False,10,False | |
| TKT-00000017,H000071,2025-03-24,connectivity,moderate,False,16,False | |
| TKT-00000018,H000071,2025-04-03,production_drop,moderate,False,3,False | |
| TKT-00000019,H000073,2025-02-24,connectivity,low,False,12,False | |
| TKT-00000020,H000078,2025-04-06,customer_question,moderate,False,10,False | |
| TKT-00000021,H000081,2025-06-16,production_drop,moderate,True,12,False | |
| TKT-00000022,H000092,2025-06-08,connectivity,low,False,18,False | |
| TKT-00000023,H000101,2025-02-21,production_drop,low,True,13,False | |
| TKT-00000024,H000102,2025-02-23,connectivity,moderate,False,7,False | |
| TKT-00000025,H000103,2025-06-19,battery_alert,low,False,16,False | |
| TKT-00000026,H000110,2025-06-20,customer_question,low,False,10,False | |
| TKT-00000027,H000117,2025-04-01,production_drop,moderate,True,11,False | |
| TKT-00000028,H000119,2025-02-21,production_drop,low,False,18,False | |
| TKT-00000029,H000124,2025-02-05,inverter_fault,low,True,8,False | |
| TKT-00000030,H000133,2025-03-21,connectivity,low,False,6,False | |
| TKT-00000031,H000140,2025-02-05,customer_question,low,False,14,False | |
| TKT-00000032,H000143,2025-05-05,inverter_fault,high,True,9,False | |
| TKT-00000033,H000153,2025-03-22,connectivity,moderate,False,3,False | |
| TKT-00000034,H000155,2025-03-07,connectivity,low,False,12,False | |
| TKT-00000035,H000157,2025-01-05,production_drop,moderate,True,13,False | |
| TKT-00000036,H000158,2025-01-09,battery_alert,low,True,9,False | |
| TKT-00000037,H000159,2025-06-17,customer_question,moderate,False,9,False | |
| TKT-00000038,H000159,2025-04-17,battery_alert,moderate,False,18,False | |
| TKT-00000039,H000165,2025-04-16,battery_alert,moderate,False,13,False | |
| TKT-00000040,H000167,2025-04-07,battery_alert,high,True,11,False | |
| TKT-00000041,H000169,2025-04-25,inverter_fault,low,False,18,False | |
| TKT-00000042,H000172,2025-05-19,connectivity,low,False,13,False | |
| TKT-00000043,H000181,2025-05-28,production_drop,moderate,True,5,False | |
| TKT-00000044,H000182,2025-05-13,inverter_fault,low,True,4,False | |
| TKT-00000045,H000183,2025-03-27,connectivity,low,False,12,False | |
| TKT-00000046,H000186,2025-01-21,inverter_fault,low,False,8,False | |
| TKT-00000047,H000191,2025-05-03,connectivity,low,False,4,False | |
| TKT-00000048,H000193,2025-03-18,connectivity,low,False,5,False | |
| TKT-00000049,H000203,2025-01-11,inverter_fault,moderate,False,8,False | |
| TKT-00000050,H000205,2025-06-06,inverter_fault,high,True,14,False | |
| TKT-00000051,H000207,2025-01-14,battery_alert,moderate,False,18,False | |
| TKT-00000052,H000219,2025-02-11,battery_alert,low,True,16,False | |
| TKT-00000053,H000220,2025-02-08,battery_alert,high,True,10,False | |
| TKT-00000054,H000222,2025-03-11,connectivity,moderate,False,4,False | |
| TKT-00000055,H000227,2025-01-07,production_drop,moderate,True,18,False | |
| TKT-00000056,H000228,2025-01-29,connectivity,low,False,2,False | |
| TKT-00000057,H000231,2025-01-11,production_drop,low,True,1,False | |
| TKT-00000058,H000237,2025-03-10,battery_alert,low,False,3,False | |
| TKT-00000059,H000241,2025-05-20,customer_question,moderate,False,1,False | |
| TKT-00000060,H000243,2025-05-12,connectivity,high,False,4,False | |
| TKT-00000061,H000246,2025-05-26,customer_question,low,False,5,False | |
| TKT-00000062,H000247,2025-03-19,connectivity,moderate,False,1,False | |
| TKT-00000063,H000250,2025-06-24,connectivity,high,False,8,False | |
| TKT-00000064,H000254,2025-05-02,production_drop,moderate,True,14,False | |
| TKT-00000065,H000263,2025-04-01,connectivity,low,False,1,False | |
| TKT-00000066,H000268,2025-05-23,battery_alert,low,True,12,False | |
| TKT-00000067,H000269,2025-06-17,customer_question,moderate,False,7,False | |
| TKT-00000068,H000270,2025-06-25,production_drop,moderate,False,8,False | |
| TKT-00000069,H000273,2025-03-30,inverter_fault,high,True,17,False | |
| TKT-00000070,H000280,2025-01-19,inverter_fault,moderate,False,2,False | |
| TKT-00000071,H000284,2025-02-27,production_drop,moderate,True,3,False | |
| TKT-00000072,H000285,2025-03-01,connectivity,moderate,False,17,False | |
| TKT-00000073,H000288,2025-01-07,inverter_fault,moderate,False,13,False | |
| TKT-00000074,H000291,2025-04-17,production_drop,low,True,6,False | |
| TKT-00000075,H000293,2025-03-23,production_drop,moderate,True,15,False | |
| TKT-00000076,H000295,2025-01-28,customer_question,moderate,False,13,False | |
| TKT-00000077,H000297,2025-03-26,battery_alert,low,False,3,False | |
| TKT-00000078,H000298,2025-04-03,production_drop,low,True,2,False | |
| TKT-00000079,H000301,2025-02-10,production_drop,moderate,True,14,False | |
| TKT-00000080,H000304,2025-04-24,connectivity,moderate,False,6,False | |
| TKT-00000081,H000306,2025-04-05,connectivity,high,False,12,False | |
| TKT-00000082,H000307,2025-05-31,customer_question,moderate,False,9,False | |
| TKT-00000083,H000308,2025-02-13,customer_question,low,False,11,False | |
| TKT-00000084,H000309,2025-01-13,customer_question,moderate,False,14,False | |
| TKT-00000085,H000311,2025-05-04,production_drop,moderate,True,15,False | |
| TKT-00000086,H000312,2025-05-20,production_drop,moderate,True,9,False | |
| TKT-00000087,H000316,2025-03-29,connectivity,moderate,False,10,False | |
| TKT-00000088,H000326,2025-02-01,production_drop,moderate,False,3,False | |
| TKT-00000089,H000327,2025-02-07,inverter_fault,low,True,2,False | |
| TKT-00000090,H000328,2025-06-09,customer_question,low,False,17,False | |
| TKT-00000091,H000330,2025-05-12,customer_question,low,False,13,False | |
| TKT-00000092,H000333,2025-03-30,connectivity,moderate,False,6,False | |
| TKT-00000093,H000344,2025-03-14,production_drop,low,False,5,False | |
| TKT-00000094,H000345,2025-01-09,customer_question,high,False,4,False | |
| TKT-00000095,H000347,2025-05-28,battery_alert,high,True,4,True | |
| TKT-00000096,H000349,2025-05-06,battery_alert,moderate,True,16,False | |
| TKT-00000097,H000353,2025-05-18,inverter_fault,high,True,15,True | |
| TKT-00000098,H000364,2025-05-25,customer_question,high,False,12,False | |
| TKT-00000099,H000364,2025-05-19,battery_alert,low,False,18,False | |
| TKT-00000100,H000366,2025-04-04,production_drop,high,True,9,False | |
| TKT-00000101,H000367,2025-05-28,battery_alert,low,True,7,False | |
| TKT-00000102,H000368,2025-05-22,connectivity,moderate,False,14,False | |
| TKT-00000103,H000370,2025-05-17,connectivity,moderate,False,14,False | |
| TKT-00000104,H000373,2025-04-19,production_drop,low,False,14,False | |
| TKT-00000105,H000376,2025-05-04,battery_alert,low,False,11,False | |
| TKT-00000106,H000379,2025-01-09,connectivity,low,False,17,False | |
| TKT-00000107,H000379,2025-02-21,customer_question,moderate,False,8,False | |
| TKT-00000108,H000385,2025-02-06,customer_question,moderate,False,7,False | |
| TKT-00000109,H000389,2025-01-26,customer_question,moderate,False,2,False | |
| TKT-00000110,H000389,2025-05-13,customer_question,low,False,18,False | |
| TKT-00000111,H000393,2025-05-01,customer_question,high,False,2,False | |
| TKT-00000112,H000396,2025-01-23,inverter_fault,low,False,7,False | |
| TKT-00000113,H000399,2025-05-21,battery_alert,moderate,False,14,False | |
| TKT-00000114,H000404,2025-03-19,inverter_fault,low,True,3,False | |
| TKT-00000115,H000408,2025-06-15,battery_alert,moderate,False,3,False | |
| TKT-00000116,H000412,2025-01-02,battery_alert,moderate,False,14,False | |
| TKT-00000117,H000418,2025-06-14,production_drop,high,True,16,False | |
| TKT-00000118,H000419,2025-02-14,production_drop,high,True,8,False | |
| TKT-00000119,H000419,2025-04-03,inverter_fault,low,False,3,False | |
| TKT-00000120,H000430,2025-05-02,customer_question,low,False,7,False | |
| TKT-00000121,H000431,2025-03-11,inverter_fault,low,True,8,False | |
| TKT-00000122,H000432,2025-04-06,production_drop,low,False,3,False | |
| TKT-00000123,H000434,2025-03-31,customer_question,low,False,9,False | |
| TKT-00000124,H000435,2025-04-23,inverter_fault,low,True,3,False | |
| TKT-00000125,H000438,2025-05-13,inverter_fault,low,True,1,False | |
| TKT-00000126,H000442,2025-02-19,customer_question,low,False,14,False | |
| TKT-00000127,H000446,2025-05-26,production_drop,low,True,13,False | |
| TKT-00000128,H000449,2025-06-26,customer_question,moderate,False,5,False | |
| TKT-00000129,H000450,2025-04-28,production_drop,low,False,5,False | |
| TKT-00000130,H000454,2025-06-26,inverter_fault,low,True,10,False | |
| TKT-00000131,H000464,2025-03-22,customer_question,low,False,17,False | |
| TKT-00000132,H000465,2025-01-16,battery_alert,high,True,1,False | |
| TKT-00000133,H000467,2025-06-24,customer_question,low,False,10,False | |
| TKT-00000134,H000478,2025-06-02,customer_question,moderate,False,3,False | |
| TKT-00000135,H000484,2025-04-17,connectivity,low,False,13,False | |
| TKT-00000136,H000485,2025-06-06,production_drop,low,True,8,False | |
| TKT-00000137,H000498,2025-02-24,battery_alert,low,True,9,False | |