| allow_extra_metadata: true |
| fields: |
| - name: text |
| required: true |
| title: Text |
| type: text |
| use_markdown: false |
| guidelines: null |
| metadata_properties: null |
| questions: |
| - description: null |
| labels: |
| - activate_my_card |
| - age_limit |
| - apple_pay_or_google_pay |
| - atm_support |
| - automatic_top_up |
| - balance_not_updated_after_bank_transfer |
| - balance_not_updated_after_cheque_or_cash_deposit |
| - beneficiary_not_allowed |
| - cancel_transfer |
| - card_about_to_expire |
| - card_acceptance |
| - card_arrival |
| - card_delivery_estimate |
| - card_linking |
| - card_not_working |
| - card_payment_fee_charged |
| - card_payment_not_recognised |
| - card_payment_wrong_exchange_rate |
| - card_swallowed |
| - cash_withdrawal_charge |
| - cash_withdrawal_not_recognised |
| - change_pin |
| - compromised_card |
| - contactless_not_working |
| - country_support |
| - declined_card_payment |
| - declined_cash_withdrawal |
| - declined_transfer |
| - direct_debit_payment_not_recognised |
| - disposable_card_limits |
| - edit_personal_details |
| - exchange_charge |
| - exchange_rate |
| - exchange_via_app |
| - extra_charge_on_statement |
| - failed_transfer |
| - fiat_currency_support |
| - get_disposable_virtual_card |
| - get_physical_card |
| - getting_spare_card |
| - getting_virtual_card |
| - lost_or_stolen_card |
| - lost_or_stolen_phone |
| - order_physical_card |
| - passcode_forgotten |
| - pending_card_payment |
| - pending_cash_withdrawal |
| - pending_top_up |
| - pending_transfer |
| - pin_blocked |
| - receiving_money |
| - Refund_not_showing_up |
| - request_refund |
| - reverted_card_payment? |
| - supported_cards_and_currencies |
| - terminate_account |
| - top_up_by_bank_transfer_charge |
| - top_up_by_card_charge |
| - top_up_by_cash_or_cheque |
| - top_up_failed |
| - top_up_limits |
| - top_up_reverted |
| - topping_up_by_card |
| - transaction_charged_twice |
| - transfer_fee_charged |
| - transfer_into_account |
| - transfer_not_received_by_recipient |
| - transfer_timing |
| - unable_to_verify_identity |
| - verify_my_identity |
| - verify_source_of_funds |
| - verify_top_up |
| - virtual_card_not_working |
| - visa_or_mastercard |
| - why_verify_identity |
| - wrong_amount_of_cash_received |
| - wrong_exchange_rate_for_cash_withdrawal |
| labels_order: natural |
| name: topics |
| required: true |
| title: Select the topic(s) of the request |
| type: multi_label_selection |
| visible_labels: 10 |
| - description: null |
| labels: |
| - positive |
| - neutral |
| - negative |
| name: sentiment |
| required: true |
| title: What is the sentiment of the message? |
| type: label_selection |
| visible_labels: null |
| vectors_settings: |
| - dimensions: 384 |
| name: test_vector |
| title: Test_vector |
|
|
