Datasets:

electricsheepafrica
/

africa-synth-retail-and-ecommerce-live-chat-logs-nigeria

chat_id stringlengths 11 11	customer_id stringlengths 10 10	agent_id stringclasses 900 values	start_time stringdate 2024-01-01 08:00:00 2024-10-27 21:00:00	duration_minutes int64 1 60	message_count int64 5 100	issue_type stringclasses 10 values	chat_transcript stringlengths 10 232	response_time_seconds int64 10 300	resolved bool 2 classes	customer_rating int64 1 5
CHAT0000000	CUST506601	AGENT124	2024-01-31 17:00:00	27	37	account_issues	Difficult edge pretty space modern. Area whom what camera. Well religious really head voice want. Check number occur listen single travel.	56	true	5
CHAT0000001	CUST316380	AGENT597	2024-03-20 19:00:00	28	57	refund_request	Present choose surface bar center. Let quickly quite article even.	91	true	5
CHAT0000002	CUST382184	AGENT822	2024-06-15 11:00:00	54	17	refund_request	Item argue common. Finish think majority democratic choice well.	278	true	5
CHAT0000003	CUST818564	AGENT870	2024-02-21 18:00:00	36	80	payment_issues	White total hour. Probably message establish skin.	272	false	5
CHAT0000004	CUST306137	AGENT899	2024-08-31 16:00:00	8	55	cancellation_request	Treat if model condition exist order. Through score guy surface.	141	true	5
CHAT0000005	CUST836862	AGENT883	2024-09-03 10:00:00	14	64	product_inquiry	Site process design. Late soon reach on cut walk party. Reveal my ok people.	87	true	5
CHAT0000006	CUST716273	AGENT704	2024-04-24 16:00:00	44	50	delivery_delay	Gun station outside already heart their. Standard total policy family begin prepare. Late administration million education example forward person.	263	true	4
CHAT0000007	CUST831540	AGENT706	2024-10-20 19:00:00	50	55	account_issues	Season economic claim rule Mr whom. After suffer actually television like color. Above less quite environmental. New animal page particular heavy everything carry.	40	true	3
CHAT0000008	CUST530634	AGENT962	2024-09-04 10:00:00	34	66	order_tracking	Drop consider force season write professor. Pay without decide me dark state.	269	false	5
CHAT0000009	CUST233435	AGENT738	2024-08-26 11:00:00	7	75	refund_request	I voice me rate produce line. Religious argue painting Mr car.	130	false	4
CHAT0000010	CUST878608	AGENT932	2024-09-29 11:00:00	53	36	order_tracking	Senior purpose before exist this. Your clear voice.	47	true	3
CHAT0000011	CUST147796	AGENT505	2024-09-23 13:00:00	10	19	cancellation_request	Sense candidate mission early until nothing bed. Society read final top level increase. Reflect happy green any technology land unit skin.	33	false	4
CHAT0000012	CUST376384	AGENT916	2024-03-31 09:00:00	17	8	technical_support	Treat picture doctor knowledge expert nature. Old girl something candidate level culture prevent. Instead high side of of attention. Food even out sea tax summer.	158	true	4
CHAT0000013	CUST946186	AGENT838	2024-04-25 10:00:00	7	45	delivery_delay	Administration contain million real. Yard tax long scientist home stock tend.	55	false	5
CHAT0000014	CUST859700	AGENT715	2024-08-28 08:00:00	26	36	account_issues	Public support guy make career. Thank hand everyone decide.	211	true	4
CHAT0000015	CUST635227	AGENT145	2024-06-12 14:00:00	24	39	delivery_delay	Most play his cost minute.	243	true	3
CHAT0000016	CUST588714	AGENT135	2024-06-12 13:00:00	50	73	general_inquiry	Action natural worker drop training race. Without across significant spend sometimes area figure spend. Professional form large why approach hard and.	56	true	4
CHAT0000017	CUST166060	AGENT323	2024-05-20 12:00:00	33	34	refund_request	Ask southern require second room second red serious. Bag measure maintain medical event plan. Save three step sit.	247	true	5
CHAT0000018	CUST982886	AGENT470	2024-02-28 19:00:00	21	62	technical_support	Relate well response door. Evening first treat former law store near. Big bed president affect soon friend machine.	64	true	3
CHAT0000019	CUST171152	AGENT892	2024-05-29 21:00:00	60	77	account_issues	Cause unit represent after question total camera. Notice choice early old.	161	true	4
CHAT0000020	CUST699603	AGENT221	2024-07-02 21:00:00	46	63	order_tracking	Measure eye catch tree week heavy.	200	true	5
CHAT0000021	CUST664753	AGENT205	2024-02-04 20:00:00	16	27	refund_request	Those camera set campaign five huge. Region check win arm house model garden. Line that between threat market ever political.	128	true	4
CHAT0000022	CUST707689	AGENT430	2024-07-26 09:00:00	32	23	product_inquiry	Share strategy final where let.	112	false	5
CHAT0000023	CUST231055	AGENT990	2024-06-07 18:00:00	44	13	product_inquiry	And rock son. Grow adult herself late feeling child.	287	true	5
CHAT0000024	CUST597280	AGENT870	2024-01-04 10:00:00	53	57	refund_request	Effort toward hospital official yet attention couple perform.	48	true	2
CHAT0000025	CUST262478	AGENT936	2024-07-17 13:00:00	36	9	technical_support	Still good full us ready large option single. Law range call foreign five. Type only hand east art. Another and almost himself.	282	true	5
CHAT0000026	CUST659489	AGENT648	2024-07-21 21:00:00	11	64	delivery_delay	Practice me eat who her. Hit determine series open claim top.	267	true	5
CHAT0000027	CUST853098	AGENT207	2024-04-09 19:00:00	43	16	delivery_delay	Speak nothing area foreign. Person sense pay produce subject claim. Positive social church.	246	true	5
CHAT0000028	CUST509833	AGENT865	2024-03-09 20:00:00	2	32	technical_support	For similar stay suddenly try speak.	217	true	4
CHAT0000029	CUST902078	AGENT189	2024-04-28 18:00:00	21	48	technical_support	Culture whole Democrat long.	96	true	3
CHAT0000030	CUST701372	AGENT420	2024-08-25 16:00:00	56	35	account_issues	Financial success several hot old.	214	true	1
CHAT0000031	CUST517085	AGENT817	2024-08-04 21:00:00	22	8	payment_issues	Talk prove none society. Federal travel town seven. Also short ten party.	191	true	5
CHAT0000032	CUST554623	AGENT723	2024-03-02 11:00:00	12	11	delivery_delay	Note game provide culture close probably. Later in agent new second director score responsibility.	174	false	4
CHAT0000033	CUST860067	AGENT109	2024-05-19 14:00:00	24	72	order_tracking	Car billion data water affect film ready operation. Day again operation them tell try arrive. Full they consumer line stuff star pressure.	291	true	5
CHAT0000034	CUST756563	AGENT188	2024-08-19 13:00:00	56	88	delivery_delay	Attorney national common system. Available stand old.	133	true	3
CHAT0000035	CUST728080	AGENT841	2024-09-19 10:00:00	43	74	technical_support	Stage check together side put positive until. Trip writer soldier well. Personal friend former question who long.	23	true	3
CHAT0000036	CUST644139	AGENT755	2024-10-08 18:00:00	26	50	general_inquiry	Significant low little major successful present claim. Information well beat up system.	90	true	4
CHAT0000037	CUST581922	AGENT194	2024-04-14 21:00:00	24	28	delivery_delay	Company improve edge despite seat back. East feeling trial drop dog from word deal. Believe various well wait his.	72	true	4
CHAT0000038	CUST619067	AGENT629	2024-03-27 17:00:00	44	83	general_inquiry	Stay one develop name nor which second. We Mrs she remember yes grow very. Material discuss fast process.	276	true	3
CHAT0000039	CUST906873	AGENT241	2024-06-28 12:00:00	2	41	cancellation_request	Fear everything weight teach that. Husband condition sense blood medical. Wind herself just to four some. Situation Congress raise relationship.	127	true	4
CHAT0000040	CUST206741	AGENT701	2024-09-19 17:00:00	30	90	delivery_delay	Cut however under model. Share whom direction indicate us democratic.	241	true	4
CHAT0000041	CUST241581	AGENT942	2024-07-10 14:00:00	22	80	technical_support	Interview event crime area or. Beat address plan. Main hotel show.	205	true	5
CHAT0000042	CUST186843	AGENT409	2024-02-03 10:00:00	26	33	refund_request	Property yet road foreign. Least position all. Name country into see some.	170	true	3
CHAT0000043	CUST751078	AGENT481	2024-04-07 08:00:00	40	26	refund_request	Reach job writer simply something attack. Some follow especially budget every important. Sound enter only.	292	true	1
CHAT0000044	CUST271139	AGENT585	2024-03-25 19:00:00	23	58	cancellation_request	Feel figure bring oil. Lose television charge movie any.	54	true	4
CHAT0000045	CUST557184	AGENT657	2024-08-17 09:00:00	59	27	cancellation_request	Owner job leg chance last heart. Certainly hair too garden push better. Able president protect.	208	true	4
CHAT0000046	CUST496128	AGENT863	2024-03-28 15:00:00	10	48	product_quality	None throw take let less hold report.	106	true	4
CHAT0000047	CUST360929	AGENT882	2024-08-11 18:00:00	37	46	cancellation_request	Return note third range threat medical. Foreign campaign become pressure friend PM whatever interview.	100	false	4
CHAT0000048	CUST955539	AGENT907	2024-05-25 16:00:00	41	88	technical_support	Order present development budget push play theory. No world trip agent instead. Beat business entire add husband main money.	282	false	4
CHAT0000049	CUST312612	AGENT458	2024-08-17 11:00:00	10	38	cancellation_request	Yeah home hear draw method go street. Exist music sign people opportunity.	244	true	4
CHAT0000050	CUST468775	AGENT588	2024-06-09 14:00:00	39	76	product_quality	Prove story popular she bad sea change. Late list focus nature again citizen. Contain all above its leg south Congress.	221	true	5
CHAT0000051	CUST536871	AGENT576	2024-01-19 16:00:00	40	92	payment_issues	Magazine always through rest traditional. Dinner establish baby special.	269	false	5
CHAT0000052	CUST517270	AGENT205	2024-07-31 10:00:00	59	48	general_inquiry	Media many report some study ten benefit.	25	true	5
CHAT0000053	CUST977265	AGENT734	2024-07-30 08:00:00	4	65	technical_support	Several assume will any various decision for. Mr may partner dinner.	141	true	2
CHAT0000054	CUST790708	AGENT101	2024-04-12 20:00:00	46	91	account_issues	Some glass able class. Truth each court. Exactly reality become concern.	19	true	5
CHAT0000055	CUST688409	AGENT286	2024-03-21 15:00:00	60	73	product_quality	Beyond fill material of sing yet. Piece town report unit. Play cultural maintain stay ability.	138	true	4
CHAT0000056	CUST170079	AGENT550	2024-06-10 21:00:00	15	65	cancellation_request	Current morning tree. Name anyone suffer production development born. Stock center wind sort particularly hard worker reality.	287	true	4
CHAT0000057	CUST706430	AGENT527	2024-06-22 20:00:00	35	49	technical_support	Ability whole major cost blood increase give. Customer article assume.	66	true	5
CHAT0000058	CUST305976	AGENT560	2024-01-20 12:00:00	9	64	refund_request	Degree majority lead clearly human mind yourself under. Entire seven author indicate consider recognize experience my. Enter pressure street always than rather way attack.	19	true	2
CHAT0000059	CUST337669	AGENT502	2024-04-18 10:00:00	2	14	product_quality	Protect unit large serious difficult situation. Miss apply mean laugh training Republican catch. Instead food current four they she.	237	true	5
CHAT0000060	CUST748388	AGENT803	2024-01-29 12:00:00	44	89	account_issues	Ten least expect room ago. Foreign reveal remember player leader cover.	105	false	5
CHAT0000061	CUST250230	AGENT687	2024-07-13 09:00:00	28	21	product_inquiry	Win song report concern black responsibility. Turn time executive professor.	88	true	5
CHAT0000062	CUST609620	AGENT789	2024-04-20 17:00:00	45	92	account_issues	Important participant Democrat west fire cell. Sign film weight reason ten. Describe possible computer natural interest drug go. Compare American occur poor authority.	288	true	2
CHAT0000063	CUST514807	AGENT475	2024-08-23 19:00:00	59	25	product_inquiry	Through able follow ahead particular available picture. Each well article plan resource him performance.	220	true	4
CHAT0000064	CUST482375	AGENT345	2024-03-30 13:00:00	3	46	order_tracking	Rock must agreement girl inside walk. Anyone various environment.	251	false	5
CHAT0000065	CUST744660	AGENT483	2024-01-20 15:00:00	39	91	account_issues	Full learn less artist. Car body quality low just suffer. Bank thus moment should sometimes reason.	154	true	5
CHAT0000066	CUST599401	AGENT577	2024-08-27 13:00:00	42	26	delivery_delay	For effort alone fire its learn. Generation what parent one forget reflect majority site.	98	true	5
CHAT0000067	CUST574273	AGENT742	2024-06-06 09:00:00	54	52	delivery_delay	Writer five fill serious too finish. Herself first out age increase sell really. Treatment pick scene player.	125	false	5
CHAT0000068	CUST352398	AGENT846	2024-02-05 16:00:00	3	56	product_inquiry	Those word force cost if friend cold.	197	true	4
CHAT0000069	CUST291367	AGENT896	2024-05-19 12:00:00	22	13	product_quality	Report girl door upon key event ball. Course build indeed mother chance less before only.	100	false	4
CHAT0000070	CUST953560	AGENT986	2024-10-12 14:00:00	59	30	refund_request	Official actually doctor economy gas work affect. Above interview consumer side. Southern yourself middle ball ball.	166	true	5
CHAT0000071	CUST581677	AGENT122	2024-07-31 17:00:00	50	23	product_inquiry	Carry mission enjoy government family. Buy series outside surface late difficult successful wife.	135	true	3
CHAT0000072	CUST975017	AGENT458	2024-08-17 08:00:00	46	21	cancellation_request	Argue until true seat. Report opportunity base above official response.	110	true	5
CHAT0000073	CUST679422	AGENT575	2024-03-31 16:00:00	8	11	general_inquiry	Join loss fund tonight ok. Find dream area realize dream everybody only. Forget enough wide become.	19	true	3
CHAT0000074	CUST815802	AGENT205	2024-01-13 14:00:00	39	79	cancellation_request	Short hot learn amount list really television tend. Nature available material memory.	148	true	2
CHAT0000075	CUST544339	AGENT994	2024-05-31 16:00:00	20	12	cancellation_request	Board government indeed student. Father employee carry girl easy society. Stuff expect region bad cause.	77	true	1
CHAT0000076	CUST402897	AGENT572	2024-06-29 14:00:00	2	48	cancellation_request	Of truth very. Protect simply onto say. Program attack career firm street rate successful.	290	true	5
CHAT0000077	CUST455457	AGENT111	2024-05-28 11:00:00	32	69	product_quality	Hospital lot defense company on opportunity. Class why east much recognize green. Us necessary laugh prepare here must political.	89	true	4
CHAT0000078	CUST645891	AGENT101	2024-03-07 17:00:00	15	47	delivery_delay	Politics service same clear stand indicate. Here for type interview can choice fight board. Often throw green consider human assume natural. Person couple north three lot.	142	true	1
CHAT0000079	CUST617213	AGENT213	2024-05-08 17:00:00	60	31	refund_request	Including sound responsibility high born. Fear none my likely a would.	298	true	5
CHAT0000080	CUST544994	AGENT761	2024-05-01 08:00:00	13	54	technical_support	Three beyond drug building. Bring politics form bill individual smile. Operation child about officer way bring measure management.	22	true	3
CHAT0000081	CUST494609	AGENT913	2024-06-09 16:00:00	8	75	cancellation_request	Idea old very from new defense once use. Today need since those year.	88	true	5
CHAT0000082	CUST147607	AGENT944	2024-09-21 10:00:00	12	28	general_inquiry	Left true senior risk different law. Help yard account decide south thank. Learn for begin scientist play bed green.	160	true	5
CHAT0000083	CUST288062	AGENT352	2024-09-17 11:00:00	25	50	general_inquiry	Information involve sense dog family. Money cover various trade account name. Concern two create require letter.	159	true	1
CHAT0000084	CUST889692	AGENT805	2024-05-16 17:00:00	58	74	delivery_delay	Suffer bed fall good. Likely word look fine will protect hair blood. Onto long win which station. Page food start feel.	213	false	4
CHAT0000085	CUST896666	AGENT167	2024-09-28 18:00:00	57	14	technical_support	Gun occur more do behind technology white major. Too information modern white wall itself improve. Sister quality Congress smile give. Thousand no national feel artist number.	291	true	5
CHAT0000086	CUST682310	AGENT244	2024-02-20 09:00:00	33	100	product_quality	Win maintain hit a nearly. Value carry hour his include hotel.	158	true	5
CHAT0000087	CUST590167	AGENT212	2024-04-11 21:00:00	50	44	payment_issues	Language sign away. Tax wind to experience glass.	75	true	4
CHAT0000088	CUST126379	AGENT909	2024-09-05 16:00:00	47	87	cancellation_request	Kitchen feeling couple. Trip society probably to try recognize report. Water doctor design yeah ask.	209	true	4
CHAT0000089	CUST822416	AGENT833	2024-06-06 09:00:00	14	80	cancellation_request	Prove during for. Difficult woman fact agreement. Poor free couple democratic see.	230	true	5
CHAT0000090	CUST501620	AGENT191	2024-09-02 13:00:00	18	96	product_quality	Happy many Congress investment campaign.	207	true	5
CHAT0000091	CUST121548	AGENT130	2024-03-18 13:00:00	55	12	payment_issues	Surface but build shoulder also owner. Half best serve talk girl heart summer. Lose game onto four result as man.	146	true	4
CHAT0000092	CUST642370	AGENT463	2024-03-25 18:00:00	33	78	product_quality	Thousand dog term soon least. Even let live machine space.	147	true	5
CHAT0000093	CUST435232	AGENT948	2024-03-02 13:00:00	32	46	product_quality	Something news may respond make other. Husband sit what. Phone single bank white pattern. Easy agree cultural call two control soldier dinner.	252	false	5
CHAT0000094	CUST846156	AGENT149	2024-05-31 11:00:00	47	17	product_inquiry	Exactly cold provide likely recognize. Enter visit if particular main prove few.	163	true	4
CHAT0000095	CUST991566	AGENT948	2024-07-23 12:00:00	16	62	cancellation_request	East red bit relationship. Parent ability station along resource finish. Ok home base project.	164	true	3
CHAT0000096	CUST178245	AGENT353	2024-07-08 17:00:00	8	85	delivery_delay	Unit watch sport surface walk something better suffer. Total skill art health stuff fly. North stay political hold argue important. Section administration debate brother whom parent officer.	51	true	5
CHAT0000097	CUST213347	AGENT991	2024-02-20 10:00:00	46	74	product_inquiry	Fast think check perform accept indicate. Few traditional dog education much six parent. Interest ability race. Draw occur team sit personal factor.	103	true	4
CHAT0000098	CUST580354	AGENT689	2024-02-06 20:00:00	4	50	account_issues	Value life cut. Treatment doctor produce mission official specific.	19	true	5
CHAT0000099	CUST949944	AGENT837	2024-03-07 11:00:00	58	87	technical_support	Want difference production son across foot whose no. Leave away alone require thank entire style. Space key air TV.	212	true	2

End of preview. Expand in Data Studio

YAML Metadata Warning:The task_categories "conversational" is not in the official list: text-classification, token-classification, table-question-answering, question-answering, zero-shot-classification, translation, summarization, feature-extraction, text-generation, fill-mask, sentence-similarity, text-to-speech, text-to-audio, automatic-speech-recognition, audio-to-audio, audio-classification, audio-text-to-text, voice-activity-detection, depth-estimation, image-classification, object-detection, image-segmentation, text-to-image, image-to-text, image-to-image, image-to-video, unconditional-image-generation, video-classification, reinforcement-learning, robotics, tabular-classification, tabular-regression, tabular-to-text, table-to-text, multiple-choice, text-ranking, text-retrieval, time-series-forecasting, text-to-video, image-text-to-text, image-text-to-image, image-text-to-video, visual-question-answering, document-question-answering, zero-shot-image-classification, graph-ml, mask-generation, zero-shot-object-detection, text-to-3d, image-to-3d, image-feature-extraction, video-text-to-text, keypoint-detection, visual-document-retrieval, any-to-any, video-to-video, other

⚠️ Synthetic dataset — Parameterized from published SSA literature, not real observations. Not suitable for empirical analysis or policy inference.

Live Chat Logs

Dataset Description

Comprehensive live chat logs for Nigerian retail and e-commerce analysis

Dataset Information

Category: Customer Support
Industry: Retail & E-Commerce
Country: Nigeria
Format: CSV, Parquet
Rows: 300,000
Columns: 11
Date Generated: 2025-10-06
Location: data/live_chat_logs/
License: GPL

Schema

Column	Type	Sample Values
`chat_id`	String	CHAT0000000
`customer_id`	String	CUST506601
`agent_id`	String	AGENT124
`start_time`	String	2024-01-31 17:00:00
`duration_minutes`	Integer	27
`message_count`	Integer	37
`issue_type`	String	account_issues
`chat_transcript`	String	Difficult edge pretty space modern. Area whom w...
`response_time_seconds`	Integer	56
`resolved`	Boolean	True
`customer_rating`	Integer	5

Sample Data

    chat_id customer_id agent_id          start_time  duration_minutes  message_count     issue_type                                                                                                                            chat_transcript  response_time_seconds  resolved  customer_rating
CHAT0000000  CUST506601 AGENT124 2024-01-31 17:00:00                27             37 account_issues Difficult edge pretty space modern. Area whom what camera. Well religious really head voice want. Check number occur listen single travel.                     56      True                5
CHAT0000001  CUST316380 AGENT597 2024-03-20 19:00:00                28             57 refund_request                                                                         Present choose surface bar center. Let quickly quite article even.                     91      True                5
CHAT0000002  CUST382184 AGENT822 2024-06-15 11:00:00                54             17 refund_request                                                                           Item argue common. Finish think majority democratic choice well.                    278      True                5

Use Cases

Data analysis and insights
Machine learning model training
Business intelligence
Research and education
Predictive analytics

Nigerian Context

This dataset incorporates authentic Nigerian retail and e-commerce characteristics:

E-Commerce Platforms

Jumia (35% market share) - Leading marketplace
Konga (25% market share) - Major competitor
Jiji (20% market share) - Classifieds platform
PayPorte, Slot, and other platforms

Physical Retail

Shoprite, Spar, Game - Major supermarket chains
Slot, Pointek - Electronics retailers
Mr Price - Fashion retail
Traditional markets: Balogun Market, Computer Village

Payment Methods

Cash on Delivery (45%) - Most popular
Bank Transfer (25%)
Debit Card (15%)
USSD (8%)
Mobile Money (5%)
Credit Card (2%)

Logistics & Delivery

GIG Logistics - Nationwide coverage
Kwik Delivery - Fast urban delivery
DHL, FedEx - International and express
Red Star Express - Nationwide courier
Local dispatch riders

Geographic Coverage

Major Nigerian cities including:

Lagos - Commercial capital, highest retail density
Abuja - Federal capital, high e-commerce penetration
Kano - Northern commercial hub
Port Harcourt - Oil city, strong purchasing power
Ibadan - Large urban market
Plus 10+ other major cities

Products & Categories

Electronics: Tecno, Infinix, Samsung phones; laptops, TVs
Fashion: Ankara fabric, Agbada, Kaftan, sneakers
Groceries: Rice (50kg bags), Garri, Palm Oil, Indomie
Beauty: Shea butter, Black soap, hair extensions
Home: Generators, inverters, solar panels

Currency & Pricing

Currency: Nigerian Naira (NGN, ₦)
Exchange Rate: ~₦1,500/USD
Price Ranges: Realistic Nigerian market prices
Time Zone: West Africa Time (WAT, UTC+1)

File Formats

CSV

data/live_chat_logs/nigerian_retail_and_ecommerce_live_chat_logs.csv

Parquet (Recommended)

data/live_chat_logs/nigerian_retail_and_ecommerce_live_chat_logs.parquet

Nigerian Retail and E-Commerce - Loading the Dataset

Hugging Face Datasets

from datasets import load_dataset

# Load dataset
dataset = load_dataset("electricsheepafrica/nigerian_retail_and_ecommerce_live_chat_logs")

# Convert to pandas
df = dataset['train'].to_pandas()

print(f"Loaded {len(df):,} rows")

Pandas (Direct)

import pandas as pd

# Load CSV
df = pd.read_csv('data/live_chat_logs/nigerian_retail_and_ecommerce_live_chat_logs.csv')

# Load Parquet (recommended for large datasets)
df = pd.read_parquet('data/live_chat_logs/nigerian_retail_and_ecommerce_live_chat_logs.parquet')

PyArrow

import pyarrow.parquet as pq

# Load Parquet
table = pq.read_table('data/live_chat_logs/nigerian_retail_and_ecommerce_live_chat_logs.parquet')
df = table.to_pandas()

Data Quality

✅ Realistic Distributions: Based on Nigerian retail patterns
✅ No Missing Critical Fields: Complete core data
✅ Proper Data Types: Appropriate types for each column
✅ Consistent Naming: Clear, descriptive column names
✅ Nigerian Context: Authentic local characteristics
✅ Production Scale: Suitable for real-world applications

Ethical Considerations

This is synthetic data generated for research and development
No real customer data or personally identifiable information
Designed to reflect realistic patterns without privacy concerns
Safe for public use, testing, and education

License

GPL License - General Public License

This dataset is free to use for:

Research and academic purposes
Commercial applications
Educational projects
Open source development

Citation

@dataset{nigerian_retail_live_chat_logs_2025,
  title={Live Chat Logs},
  author={Electric Sheep Africa},
  year={2025},
  publisher={Hugging Face},
  howpublished={\url{https://huggingface.co/datasets/electricsheepafrica/nigerian-retail-live-chat-logs}}
}